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The document discusses how digital technologies are impacting various functions within enterprises. It describes how HR, accounting, finance, manufacturing, and marketing & sales are using technologies like cloud, blockchain, IoT, 3D printing, and AR/VR. It also mentions how enterprise systems have become cross-functional by integrating different areas and using robotic process automation.

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21 views

S10

The document discusses how digital technologies are impacting various functions within enterprises. It describes how HR, accounting, finance, manufacturing, and marketing & sales are using technologies like cloud, blockchain, IoT, 3D printing, and AR/VR. It also mentions how enterprise systems have become cross-functional by integrating different areas and using robotic process automation.

Uploaded by

black Mirror
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Enterprises of today and Information Systems and Digital technologies

Functional systems are Silos


HR, Accounting, finance, IT, Marketing & sales, Manufacturing

Digital technology trends


HR – recruiting, resource management, legal compliances
Using cloud based on subscription model for managing HR activities, Darwin box/Success factor
Training – personalized learning & development
Expense compliances, PF compliances have been all digitized.
Online induction using Augmented virtuality

Accounting – keeping track of cost for day to day operations


Blockchain – auditing, tallying of transactions will become rudimentary.

Finance – Planning and managing of company resources for future


Blockchain based ledgers
Automation of investment decisions
Loan facilitating on the basis of automated credit analysis of customers
Automation of compliance systems

Manufacturing – production of goods & services


RFID for tracking of inventory
Using robots instead of manual labor
3D printing
Monitoring using IOT
Digital twin for design and product development

Marketing & sales – Sales and marketing of products and services


Warranty registration, claims have been digitized
Pricing analytics, SMAC for analyzing user behavior
Using AR for product showcasing
Using VR for real product experience

The complexity of managing a brand in the digital world has increased many folds in Metaverse.

Enterprise:

Enterprise systems
Enterprise resource planning – captures transaction of all the functional systems to create a final general
ledger for the enterprise.
Robotic process automation.

Supply chain planning


Customer relationship management
Chat bots

Enterprise social network systems (unified communication system)

Enterprise systems are cross functional

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