International Comparative Legal Guide - Data Protection 2021
International Comparative Legal Guide - Data Protection 2021
Eighth Edition
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Table of Contents
Q&A Chapters
Australia Ireland
19 MinterEllison: Anthony Borgese 161 Arthur Cox LLP: Colin Rooney & Aoife Coll
Brazil Israel
44 Pinheiro Neto Advogados: Larissa Galimberti, Carla 182 Naschitz, Brandes, Amir & Co., Advocates:
Rapé Nascimento & Luiza Fonseca de Araujo Dalit Ben-Israel & Efrat Artzi
Canada Japan
56 McMillan LLP: Lyndsay A. Wasser & Kristen 193 Mori Hamada & Matsumoto: Hiromi Hayashi &
Pennington Masaki Yukawa
China Korea
68 King & Wood Mallesons: Susan Ning & Han Wu 205 D’LIGHT Law Group: Iris Hyejin Hwang & Hye In Lee
Cyprus Mexico
82 Koushos Korfiotis Papacharalambous LLC: Loizos 215 OLIVARES: Abraham Diaz Arceo & Gustavo Alcocer
Papacharalambous & Anastasios Kareklas
Morocco
Denmark 224 Hajji & Associés: Ayoub Berdai
96 CO:PLAY Advokatpartnerselskab: Heidi Højmark
Helveg & Niels Dahl-Nielsen Norway
234 Wikborg Rein Advokatfirma AS: Gry Hvidsten &
France Emily M. Weitzenboeck
108 Foucaud Tchekhoff Pochet et Associés (FTPA):
Boriana Guimberteau & Clémence Louvet
Pakistan
246 S. U. Khan Associates Corporate & Legal
Germany Consultants: Saifullah Khan & Saeed Hasan Khan
118 PLANIT // LEGAL: Dr. Bernhard Freund & Dr. Bernd
Schmidt Peru
254 Iriarte & Asociados: Erick Iriarte Ahón &
Greece Fátima Toche Vega
129 Nikolinakos & Partners Law Firm:
Dr. Nikos Th. Nikolinakos, Dina Th. Kouvelou &
Poland
Alexis N. Spyropoulos 262 Leśniewski Borkiewicz & Partners: Grzegorz
Leśniewski, Mateusz Borkiewicz & Jacek Cieśliński
India
139 Khaitan & Co LLP: Harsh Walia & Supratim Russia
Chakraborty 274 Klochenko & Partners Attorneys at Law:
Lilia Klochenko
Indonesia
149 H & A Partners in association with Anderson Mōri
Saudi Arabia
& Tomotsune: Steffen Hadi, Sianti Candra & Dimas 284 Hammad and Al-Mehdar Law Firm: Suhaib Hammad
Andri Himawan
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Table of Contents
Slovenia
317 Law Firm Pirc Musar & Lemut Strle Ltd: Nataša Pirc
United Kingdom
365 White & Case LLP: Tim Hickman & Joe Devine
Musar & Rosana Lemut Strle
USA
Switzerland 376
328 Homburger: Dr. Gregor Bühler, Luca Dal Molin &
White & Case LLP: F. Paul Pittman & Kyle Levenberg
Dr. Kirsten Wesiak-Schmidt
Taiwan
337 Lee and Li, Attorneys At Law: Ken-Ying Tseng & Sam
Huang
© Published and reproduced with kind permission by Global Legal Group Ltd, London
36 Chapter 5
Belgium
Belgium
Bastiaan Bruyndonckx
Olivia Santantonio
and has the powers and competences that the GDPR requires
12 Relevant Legislation and Competent national supervisory authorities to possess.
Authorities A second act, the law of 30 July 2018 on the protection of
individuals with respect to the processing of personal data (the
1.1 What is the principal data protection legislation? “GDPR Implementation Act”), addresses the national substan-
tive aspects of the GDPR and introduces several specifications
Since 25 May 2018, the principal data protection legislation in and derogations, such as determining the age of consent for chil-
the EU has been Regulation (EU) 2016/679 of the European dren in an online context and providing specific legal grounds
Parliament and of the Council of 27 April 2016 on the protection and imposing additional security measures in relation to sensi-
of natural persons with regard to the processing of personal data tive data. At the same time, it abolishes and replaces the 1992
and on the free movement of such data, and repealing Directive Data Protection Act and the 2001 Royal Decree which imple-
95/46/EC (the “General Data Protection Regulation” or mented it.
“GDPR”). The GDPR repealed Directive 95/46/EC (the
“Data Protection Directive”) and has led to increased (though 1.3 Is there any sector-specific legislation that impacts
not total) harmonisation of data protection law across the EU data protection?
Member States.
Book XII of the Code of Economic Law, which deals with
1.2 Is there any other general legislation that impacts certain legal aspects of information society services, provides a
data protection? specific set of rules regarding the use of personal data for direct
marketing purposes via electronic post, which includes email,
The law of 13 June 2005 on electronic communications imple- SMS and MMS. Books VI and XIV of the Code of Economic
ments the requirements of Directive 2002/58/EC (as amended Law, which deal with market practices and consumer protection,
by Directive 2009/136/EC) (the “ePrivacy Directive”), provide a specific set of rules regarding the use of personal data
which provides a specific set of privacy rules to harmonise the for direct marketing purposes via telephone, fax and automatic
processing of personal data by the telecoms sector. In January calling machines without human intervention.
2017, the European Commission published a proposal for an The law of 3 August 2012 contains provisions relating to the
ePrivacy regulation (the “ePrivacy Regulation”) that would processing of personal data carried out by the Federal Public Service
harmonise the applicable rules across the EU Member States – Finance in the framework of the carrying out of its mission.
and replace the current ePrivacy Directive (and its implementing The Flemish Decree of 18 July 2008 provides a specific set of
national legislation). Originally, the ePrivacy Regulation was rules concerning the exchange of administrative data by regional
intended to apply from 25 May 2018 together with the General authorities within the Flemish region.
Data Protection Regulation. Unlike with the GDPR, however, The Camera Act of 21 March 2007 regulates the installation
the EU states have not yet been able to agree on the draft legisla- and use of surveillance cameras.
tion. The last draft was published on 5 January 2021. As regards employee monitoring, Collective Bargaining
In addition, the Belgian legislator has adopted secondary Agreement No 68 on the use of cameras in the workplace and
legislation pursuant to the GDPR. Collective Bargaining Agreement No 81 on the monitoring of
The law of 3 December 2017 on the establishment of the electronic communications in the workplace are relevant.
Data Protection Authority implements the requirements of the On 8 October 2020, the Belgian legislator approved an Act
GDPR with respect to national supervisory authorities, and prohibiting life and health insurers from processing health-
reforms the Belgian Commission for the Protection of Privacy. sensor data. The Belgian legislator intends to prevent insurers
As of 25 May 2018, the Belgian Commission for the Protection from providing discounts on the basis of health-sensor data,
of Privacy carries the name “Data Protection Authority” even if the insurers have their policy-holders’ consent.
in a manner that is incompatible with those purposes. If longer needed for their original purpose (and no new lawful
a controller wishes to use the relevant personal data in a purpose exists); (ii) the lawful basis for the processing is
manner that is incompatible with the purposes for which the data subject’s consent, the data subject withdraws that
they were initially collected, it must: (i) inform the data consent, and no other lawful ground exists; (iii) the data
subject of such new processing; and (ii) be able to rely on a subject exercises the right to object, and the controller has
lawful basis as set out above. no overriding grounds for continuing the processing; (iv)
■ Data minimisation the data have been processed unlawfully; or (v) erasure is
Personal data must be adequate, relevant and limited to necessary for compliance with EU law or national data
what is necessary in relation to the purposes for which protection law.
those data are processed. A business should only process ■ Right to object to processing
the personal data that it actually needs to process in order Data subjects have the right to object, on grounds relating
to achieve its processing purposes. to their particular situation, to the processing of personal
■ Proportionality data where the basis for that processing is either public
The processing of personal data must be balanced between interest or legitimate interest of the controller. The
the means used and the intended aim. controller must cease such processing unless it demon-
■ Retention strates compelling legitimate grounds for the processing
Personal data must be kept in a form that permits identifi- which override the interests, rights and freedoms of the
cation of data subjects for no longer than is necessary for relevant data subject or requires the data in order to estab-
the purposes for which the personal data are processed. lish, exercise or defend legal rights.
■ Data security ■ Right to restrict processing
Personal data must be processed in a manner that ensures Data subjects have the right to restrict the processing of
appropriate security of those data, including protection personal data, which means that the data may only be
against unauthorised or unlawful processing and against held by the controller, and may only be used for limited
accidental loss, destruction or damage, using appropriate purposes if: (i) the accuracy of the data is contested (and
technical or organisational measures. only for as long as it takes to verify that accuracy); (ii) the
■ Accountability processing is unlawful and the data subject requests restric-
The controller is responsible for, and must be able to tion (as opposed to exercising the right to erasure); (iii)
demonstrate, compliance with the data protection princi- the controller no longer needs the data for their original
ples set out above. purpose, but the data are still required by the controller
to establish, exercise or defend legal rights; or (iv) verifica-
52 Individual Rights tion of overriding grounds is pending, in the context of an
erasure request.
■ Right to data portability
5.1 What are the key rights that individuals have in
relation to the processing of their personal data? Data subjects have a right to receive a copy of their personal
data in a commonly used machine-readable format and
transfer their personal data from one controller to another
■ Right of access to data/copies of data or have the data transmitted directly between controllers.
A data subject has the right to obtain from the controller ■ Right to withdraw consent
the following information in respect of the data subject’s A data subject has the right to withdraw his/her consent,
personal data: (i) confirmation of whether, and where, the freely, at any time. The withdrawal of consent does not
controller is processing the data subject’s personal data; affect the lawfulness of processing based on consent
(ii) information about the purposes of the processing; (iii) before its withdrawal. Prior to giving consent, the data
information about the categories of data being processed; subject must be informed of the right to withdraw consent.
(iv) information about the categories of recipients with It must be as easy to withdraw consent as to give it.
whom the data may be shared; (v) information about the ■ Right to object to marketing
period for which the data will be stored (or the criteria Data subjects have the right to object, freely, at any time,
used to determine that period); (vi) information about and without justification, to the processing of personal data
the existence of the rights to erasure, to rectification, to for the purpose of direct marketing, including profiling.
restriction of processing and to object to processing; (vii) ■ Right to complain to the relevant data protection
information about the existence of the right to complain authority(ies)
to the relevant data protection authority; (viii) where the Data subjects have the right to lodge complaints
data were not collected from the data subject, information concerning the processing of their personal data with
as to the source of the data; and (ix) information about the the Data Protection Authority, if the data subjects live in
existence of, and an explanation of the logic involved in, Belgium or the alleged infringement occurred in Belgium.
any automated processing that has a significant effect on ■ Right to basic information
the data subject. Data subjects have the right to be provided with infor-
Additionally, the data subject may request a copy of the mation on the identity of the controller, the reasons for
personal data being processed. processing their personal data and other relevant informa-
■ Right to rectification of errors tion necessary to ensure the fair and transparent processing
Controllers must ensure that inaccurate or incomplete data of personal data. This is, in principle, proactively provided
are erased or rectified. Data subjects have the right to by the controller at the start of collecting personal data or
rectification of inaccurate personal data. when entering into contact for the first time with the data
■ Right to deletion/right to be forgotten subject.
Data subjects have the right to erasure of their personal
data (the “right to be forgotten”) if: (i) the data are no
Officer provided that the Data Protection Officer is easily acces- It is essential that the processor appointed by the business
sible from each establishment. complies with the GDPR.
7.5 Please describe any specific qualifications for the 8.2 If it is necessary to enter into an agreement, what
Data Protection Officer required by law. are the formalities of that agreement (e.g., in writing,
signed, etc.) and what issues must it address (e.g., only
processing personal data in accordance with relevant
The Data Protection Officer should be appointed because of instructions, keeping personal data secure, etc.)?
professional qualities and should have an expert knowledge of data
protection law and practices. While this is not strictly defined, it is
clear that the level of expertise required will depend on the circum- The processor must be appointed under a binding agreement in
stances. For example, the involvement of large volumes of sensi- writing. The contractual terms must stipulate that the processor:
tive personal data will require a higher level of knowledge. (i) only acts on the documented instructions of the controller; (ii)
imposes confidentiality obligations on all employees; (iii) ensures
the security of personal data that it processes; (iv) abides by the rules
7.6 What are the responsibilities of the Data Protection regarding the appointment of sub-processors; (v) implements meas-
Officer as required by law or best practice? ures to assist the controller with guaranteeing the rights of data
subjects; (vi) assists the controller in obtaining approval from the
The Data Protection Officer should be involved in all issues which relevant data protection authority; (vii) either returns or destroys the
relate to the protection of personal data. The GDPR outlines the personal data at the end of the relationship (except as required by EU
minimum tasks required by the Data Protection Officer, which or Member State law); and (viii) provides the controller with all infor-
include: (i) informing the controller, processor and their rele- mation necessary to demonstrate compliance with the GDPR, and
vant employees who process data of their obligations under the allows for and contributes to audits, including inspections, conducted
GDPR; (ii) monitoring compliance with the GDPR, national by the controller or another auditor mandated by the controller.
data protection legislation and internal policies in relation to
the processing of personal data including internal audits; (iii) 92 Marketing
advising on data protection impact assessments and the training
of staff; and (iv) co-operating with the Data Protection Authority
9.1 Please describe any legislative restrictions on
and acting as the Data Protection Authority’s primary contact the sending of electronic direct marketing (e.g., for
point for issues related to data processing. marketing by email or SMS, is there a requirement to
obtain prior opt-in consent of the recipient?).
7.7 Must the appointment of a Data Protection Officer
be registered/notified to the relevant data protection Direct marketing per electronic post (which includes email, SMS
authority(ies)? and MMS) is only authorised where the recipient specifically and
freely consented to it (opt-in). However, there are two excep-
Yes, the controller or processor must notify the Data Protection tions to this rule. Firstly, sending electronic direct marketing
Authority of the contact details of the designated Data Protection to legal entities using a non-personal email address (e.g., info@
Officer. company.com) is allowed on an opt-out basis. Secondly, sending
electronic direct marketing to existing customers about identical
or similar products is also allowed on an opt-out basis, provided
7.8 Must the Data Protection Officer be named in a
a number of strict conditions are met. It should be noted that,
public-facing privacy notice or equivalent document?
even when the recipient previously consented to the use of his/
her electronic contact details for direct marketing purposes, he/
The Data Protection Officer does not necessarily need to be named she can at any time oppose the further use of his/her electronic
in the public-facing privacy notice. However, the contact details contact details for direct marketing purposes.
of the Data Protection Officer must be notified to the data subject
when personal data relating to that data subject are collected. As a
matter of good practice, the Article 29 Working Party (the “WP29”) 9.2 Are these restrictions only applicable to business-
to-consumer marketing, or do they also apply in a
(now the European Data Protection Board (the “EDPB”)) recom-
business-to-business context?
mended in its 2017 guidance on Data Protection Officers that both
the Data Protection Authority and employees should be notified of
the name and contact details of the Data Protection Officer. The restrictions apply to business-to-consumer marketing as
well as in a business-to-business context.
82 Appointment of Processors
9.3 Please describe any legislative restrictions on
8.1 If a business appoints a processor to process the sending of marketing via other means (e.g., for
personal data on its behalf, must the business enter into marketing by telephone, a national opt-out register must
any form of agreement with that processor? be checked in advance; for marketing by post, there are
no consent or opt-out requirements, etc.).
9.7 What are the maximum penalties for sending The Belgian Institute of Postal Services and Telecommunications
marketing communications in breach of applicable (the “BIPT/IBPT”) is in charge of monitoring compliance by
restrictions? businesses with the law of 13 June 2005 on electronic commu-
nications, together with the Data Protection Authority. In 2017,
Based on a breach of Books VI, XII and XIV of the Code of the Commission for the Protection of Privacy (being the prede-
Economic Law, in case of proceedings before Belgian criminal cessor of the Data Protection Authority) took aim at Facebook in
courts, the maximum penalty for sending marketing commu- connection with the use of cookies for the purposes of tracking
nications in breach of applicable restrictions is a criminal fine internet users and instituted proceedings against Facebook in
of EUR 10,000. This amount is to be multiplied by eight in connection therewith. By a decision dated 16 February 2018,
accordance with the law on criminal surcharges. Based on a Facebook was condemned by the Brussels Court of First
breach of GPDR, in case of proceedings before the Belgian Instance for having tracked an internet user without them either
Data Protection Authority, the maximum penalty is the higher knowing or consenting. The court issued a fine of EUR 250,000
of EUR 20,000,000 or 4% of worldwide turnover. per day with a maximum fine of EUR 100,000,000.
In addition, recently, the Belgian Data Protection Authority appropriate safeguards on the data transfer, as prescribed by the
imposed an administrative fine of EUR 15,000 on a company GDPR. The GDPR offers a number of ways to ensure compli-
that manages a website with legal news and information, as the ance for international data transfers, of which one is consent of
company did not comply with the provisions of the GDPR and the relevant data subject. Other common options are the use of
the provisions of the ePrivacy Directive. SCCs or Binding Corporate Rules (“BCRs”).
Businesses can adopt the Standard Contractual Clauses
drafted by the EU Commission – these are available for transfers
10.4 What are the maximum penalties for breaches of
applicable cookie restrictions? between controllers, transfers from controller to a processor or
from a processor to a controller and transfers between proces-
sors. New sets of SCC have been published on 4 June 2021
There are no specific (criminal) sanctions linked to the breach by the EU Commission. Moreover, based on the Schrems II
of the applicable cookie restrictions as laid down in the law of Decision, organisations needed to re-evaluate their data trans-
13 June 2005 on electronic communications. To the extent the fers to third countries if based on SCCs. Whether the SCCs are
breach also constitutes a breach of the applicable data protec- still a sufficient safeguard for transfers to certain third coun-
tion laws (e.g., the obligation to inform the data subject of the tries will require further examination. For instance, in the US,
processing of personal data), the controller could, however, be it is hard to see how the concerns raised by the CJEU regarding
sanctioned with fines applicable for breaches of the data protec- the Privacy Shield would not apply when the SCCs are at issue.
tion laws. Indeed, based on a breach of GPDR, in case of International data transfers may also take place on the basis of
proceedings before the Belgian Data Protection Authority, the contracts agreed between the data exporter and data importer
maximum penalty is the higher of EUR 20,000,000 or 4% of provided that they conform to the protections outlined in the
worldwide turnover. GDPR, and they have prior approval by the relevant data protec-
tion authority.
112 Restrictions on International Data International data transfers within a group of businesses can
Transfers be safeguarded by the implementation of BCRs. The BCRs will
always need approval from the relevant data protection authority.
11.1 Please describe any restrictions on the transfer of Most importantly, the BCRs will need to include a mechanism to
personal data to other jurisdictions. ensure they are legally binding and enforced by every member in
the group of businesses. Among other things, the BCRs must
set out the group structure of the businesses, the proposed data
Data transfers to other jurisdictions that are not within the
transfers and their purpose, the rights of data subjects, the mech-
EEA can only take place if the transfer is to an “Adequate
anisms that will be implemented to ensure compliance with the
Jurisdiction” (as specified by the EU Commission), the busi-
GDPR and the relevant complainant procedures.
ness has implemented one of the required safeguards as spec-
ified by the GDPR, or one of the derogations specified in the
GDPR applies to the relevant transfer. The EDPB Guidelines 11.3 Do transfers of personal data to other jurisdictions
(2/2018) set out that a “layered approach” should be taken with require registration/notification or prior approval from the
respect to these transfer mechanisms. If the transfer is not to an relevant data protection authority(ies)? Please describe
which types of transfers require approval or notification,
Adequate Jurisdiction, the data exporter should first explore the
what those steps involve, and how long they typically take.
possibility of implementing one of the safeguards provided for
in the GDPR before relying on a derogation.
It is likely that the international data transfer will require prior
approval from the relevant data protection authority unless they
11.2 Please describe the mechanisms businesses have already established a GDPR-compliant mechanism as set
typically utilise to transfer personal data abroad in
out above for such transfers.
compliance with applicable transfer restrictions (e.g.,
consent of the data subject, performance of a contract In any case, most of the safeguards outlined in the GDPR will
with the data subject, approved contractual clauses, need initial approval from the data protection authority, such as
compliance with legal obligations, etc.). the establishment of BCRs. When personal data is transferred to
an Adequate Jurisdiction or using Standard Contractual Clauses,
Under the GDPR, transfers are only allowed to countries that prior approval from the relevant data protection authority is not
provide an adequate level of protection, or under one of the required. On the contrary, international data transfers based
other provisions of Chapter 5 of the GDPR. upon BCRs, bespoke contractual clauses, codes of conduct or
The EU Commission has compiled a list of third countries certification mechanisms require prior approval from the rele-
that are deemed to offer an adequate level of protection such vant data protection authority.
as Andorra, Argentina, Canada, Japan, and Switzerland. Since
the recent Schrems II Decision of the Court of Justice, the United 11.4 What guidance (if any) has/have the data
States no longer benefits from the Privacy Shield mechanism and protection authority(ies) issued following the decision
is not considered a country offering adequate protection. On of the Court of Justice of the EU in Schrems II (Case
the other hand, the Court of Justice declared that examination C‑311/18)?
of Decision 2010/87 on Standard Contractual Clauses (“SCCs
Decision”) in light of the Charter of Fundamental Rights (the The (brief) guidance of the Belgian Data Protection Authority
“Charter”) has disclosed nothing to affect the validity of that summarises the conclusions of the Court of Justice, advises
decision, but nevertheless questioned the Standard Contractual companies to consult the FAQ published by the EDPB and
Clauses (“SCCs”) validity for transfers to the US and other explains that the Belgian Data Protection Authority is investi-
third countries. gating the consequences of Schrems II but has so far not published
When transferring personal data to a country other than an any additional guidance.
Adequate Jurisdiction, businesses must ensure that there are
11.5 What guidance (if any) has/have the data organisations must comply with the minimum obligations of the
protection authority(ies) issued in relation to the directive. For companies with 50 to 249 employees, a Member
European Commission’s revised Standard Contractual State can still provide an exception regarding the obligation to
Clauses? set up internal reporting channels: this obligation can be post-
poned until 17 December 2023.
No guidance has been published by the Belgian Data Protection
Authority in this respect. 12.2 Is anonymous reporting prohibited, strongly
discouraged, or generally permitted? If it is prohibited or
122 Whistle-blower Hotlines discouraged, how do businesses typically address this
issue?
chief of police, which requires a safety investigation. In addi- purposes of such monitoring, and if it is only to monitor
tion, when installing CCTV in public areas, the controller must the employees, the use of the CCTV must be temporary.
inform the local chief of police.
When installing CCTV, a sign must be placed to warn indi-
14.2 Is consent or notice required? Describe how
viduals that the area is under CCTV surveillance and to inform employers typically obtain consent or provide notice.
them of the identity and contact details of the controller.
Consent is not required as it would not be freely given, taking
13.2 Are there limits on the purposes for which CCTV into account the imbalance of power between the employer
data may be used? and the employee. Fair processing notices are always required.
Employers usually inform the workers of the monitoring via the
CCTV for surveillance purposes can only be installed and Work Regulations, via a specific policy or, when it is punctual,
used for the following purposes: (i) to prevent, record or detect before the monitoring activity.
offences; (ii) to prevent, record or detect disturbances; or (iii) to
maintain public order.
14.3 To what extent do works councils/trade unions/
CCTV can only be used in the workplace for the following employee representatives need to be notified or
purposes: (i) health and safety; (ii) protection of company prop- consulted?
erty; (iii) surveillance of the production process; or (iv) moni-
toring of the work of employees. The employer must clearly and
Pursuant to Collective Bargaining Agreement N° 68 on the
explicitly define the purposes of the CCTV system installed in
protection of privacy of workers with regard to CCTV in the work-
the workplace.
place and Collective Bargaining Agreement N° 81 concerning the
protection of workers’ private lives in respect of the monitoring of
142 Employee Monitoring electronic communications in the workplace, the Works Council
or, in the absence of a Works Council, the Committee for Health
14.1 What types of employee monitoring are permitted and Safety or the employee representatives, must be informed of
(if any), and in what circumstances? the use of CCTV in the workplace and the monitoring of elec-
tronic communications in the workplace.
According to, amongst others, Collective Bargaining Agreement
N° 68 (on the use of CCTV in the workplace) and Collective 152 Data Security and Data Breach
Bargaining Agreement N° 81 (on the monitoring of electronic
communications in the workplace): 15.1 Is there a general obligation to ensure the security
■ the employer may monitor the hours worked through the of personal data? If so, which entities are responsible
use of a time registration system, but only if the employee for ensuring that data are kept secure (e.g., controllers,
has been informed of this use beforehand; processors, etc.)?
■ the employer may consult the electronic agenda of an
employee if it is necessary for the proper conduct of the Yes. Personal data must be processed in a way which ensures
business and there are no other, less intrusive, means to security and safeguards against unauthorised or unlawful
obtain the information; processing, accidental loss, destruction and damage of the data.
■ the employer may systematically monitor the professional Both controllers and processors must ensure they have appro-
telephone conversations in order to monitor the quality priate technical and organisational measures to meet the require-
of the service, depending on the employee’s function; ments of the GDPR. Depending on the security risk, this may
call centres must always inform their employees that the include: the encryption of personal data; the ability to ensure the
conversations may be recorded and listened to; ongoing confidentiality, integrity and resilience of processing
■ emails of a professional nature may be accessed by the systems; an ability to restore access to data following a technical
employer in the absence of the employee, in order to or physical incident; and a process for regularly testing and eval-
ensure the continuity of service, provided the employer uating the technical and organisational measures for ensuring
complies with the data protection legislation; the employer the security of processing.
must inform the employee beforehand that such access
may happen and only look at the emails which seem to be
related to ongoing cases and are related to the period in 15.2 Is there a legal requirement to report data breaches to
which the employee was absent without the correspondent the relevant data protection authority(ies)? If so, describe
what details must be reported, to whom, and within
knowing it;
what timeframe. If no legal requirement exists, describe
■ monitoring of electronic communications in the work- under what circumstances the relevant data protection
place is permitted to the extent the data protection laws and authority(ies) expect(s) voluntary breach reporting.
Collective Bargaining Agreement N° 81 are complied with;
■ the use of geo-localisation is permitted under strict condi-
The controller is responsible for reporting a personal data
tions and only if there is no other, less intrusive, manner
breach without undue delay (and in any case within 72 hours of
to monitor the employees; the data should not be kept
first becoming aware of the breach) to the relevant data protec-
longer than necessary; if the employer wishes to conduct
tion authority, unless the breach is unlikely to result in a risk to
an in-depth investigation, he must inform the employee
the rights and freedoms of the data subject(s). A processor must
and provide him the opportunity to be heard; and
notify any data breach to the controller without undue delay.
■ monitoring of employees through CCTV installed in
The notification must include the nature of the personal data
the workplace is permitted to the extent the data protec-
breach, including the categories and number of data subjects
tion laws and Collective Bargaining Agreement N° 68
concerned, the name and contact details of the Data Protection
are complied with; the employer must clearly define the
Officer or relevant point of contact, the likely consequences
of the breach and the measures taken to address the breach, (e) Non-compliance with a data protection authority:
including attempts to mitigate possible adverse effects. The GDPR provides for administrative fines which will be
EUR 20,000,000 or up to 4% of the business’s worldwide
annual turnover of the proceeding financial year, which-
15.3 Is there a legal requirement to report data
breaches to affected data subjects? If so, describe what ever is higher.
details must be reported, to whom, and within what
timeframe. If no legal requirement exists, describe 16.2 Does the data protection authority have the power
under what circumstances the relevant data protection to issue a ban on a particular processing activity? If so,
authority(ies) expect(s) voluntary breach reporting. does such a ban require a court order?
Controllers have a legal requirement to communicate the breach The GDPR entitles the relevant data protection authority to
to the data subject, without undue delay, if the breach is likely impose a temporary or definitive limitation, including a ban on
to result in a high risk to the rights and freedoms of the data processing. Pursuant to the law of 3 December 2017 on the
subject. establishment of the Data Protection Authority, the inspection
The notification must include the name and contact details chamber of the Data Protection Authority can order, by way of
of the Data Protection Officer (or point of contact), the likely a temporary measure, the suspension, limitation or freezing of
consequences of the breach and any measures taken to remedy the processing under review, if the data concerned could cause
or mitigate the breach. damage which is serious, immediate and difficult to repair.
The controller may be exempt from notifying the data subject The litigation chamber can order the temporary or definitive
if the risk of harm is remote (e.g., because the affected data is freezing, restriction or prohibition of the processing.
encrypted), the controller has taken measures to minimise the
risk of harm (e.g., suspending affected accounts) or the notifi-
cation requires a disproportionate effort (e.g., a public notice of 16.3 Describe the data protection authority’s approach to
the breach). exercising those powers, with examples of recent cases.
Bastiaan Bruyndonckx is a Partner in LYDIAN’s Commercial & Litigation department and heads the Information & Communications
Technology (ICT) practice as well as the Information Governance & Data Protection (Privacy) practice.
Bastiaan has a particular focus on information governance, privacy, data protection and cybersecurity and advises businesses on a broad
range of industry sectors.
Bastiaan is a fellow of the Belgian American Educational Foundation (BAEF) and is a member of the International Association of Privacy
Professionals (IAPP).
Bastiaan is a regular speaker at seminars, workshops and conferences on privacy and data protection. He also regularly publishes in interna-
tional legal reviews such as Computerrecht, Privacy & Informatie, DataGuidance, Tijdschrift voor Privacy en Persoonsgegevens and Bulletin
des Assurances. Bastiaan also contributed to the book Data Protection – The Impact of the GDPR in Insurance with a chapter regarding the new
rules on consent and the processing of special categories of data under the GDPR.
Olivia Santantonio is counsel in LYDIAN’s Information Governance & Data Protection (Privacy) practice and IP and ICT practice.
Olivia frequently advises on data protection issues regarding, inter alia, the obligations and liability of the data controller and data processor,
the transfer of data into and out of the EU and the processing of sensitive data. She also frequently assists clients to assess their level of
compliance with the new legislation, and assists them in case of data subject requests, data breaches or Data Protection Authority requests.
She also specialises in global privacy issues (GDPR compliance, contracts review, etc.).
Olivia is a member of the International Association of Privacy Professionals (IAPP) and an active member of the International Association for
the Protection of Intellectual Property (AIPPI).
Liese Kuyken is an associate in Lydian’s Information & Communications Technology (ICT), Information Governance & Data Protection
(Privacy) and Intellectual Property practices.
She frequently assists clients in data protection matters regarding, for instance, data processing agreements, privacy and cookie policies,
and data subject rights. Liese is involved in several procedures regarding the processing of personal data, before the Belgian Data Protection
Authority as well as the Belgian courts. She teaches Media Law in the journalism programme at KU Leuven, where she educates students
on issues such as privacy and image rights. Furthermore, Liese is a member of the International Association of Privacy Professionals (IAPP)
and has published in the legal review Tijdschrift voor Privacy en Persoonsgegevens.
LYDIAN is a full-service Belgian business law firm with an Anglo-Saxon on a global basis. We frequently advise clients on multi-jurisdictional data
approach to practising law. Through a fine blend of transactional law expertise protection (privacy) compliance projects, either dealing with the local Belgian
and litigation skills, we deliver straight to-the-point solutions that add true value. aspects or leading the project for our clients with the support of local corre-
Our Information Governance & Data Protection (Privacy) team represents spondent firms advising on local law issues.
clients, large and small, from all industry sectors (including technology, retail, LYDIAN is one of the few independent law firms in Belgium operating outside
telecommunications, healthcare and life sciences, media, energy, insurance, a US/UK law firm banner. We are a popular referral choice for foreign firms
banks and other financial institutions, as well as printing and publishing seeking a high-quality law firm in Belgium with recognised skills in informa-
industries), on all aspects of information governance and data protection. tion governance and data protection, such as Hogan Lovells, Luther, Norton
Our range of services includes corporate privacy risk management, GDPR Rose Fulbright, Taylor Wessing and Willkie Farr & Gallagher.
compliance, international data transfers, records management, e-discovery, www.lydian.be
(direct) marketing, e-commerce, cybersecurity and cybercrime.
We provide assistance to our clients, from legal advice to integrated
consulting on corporate privacy risk management, as well as legislative stra-
tegic policy advice and legal compliance. We also litigate on behalf of clients
in data protection-related matters.
We advise clients on global data protection and privacy compliance chal-
lenges, including by taking into account data protection and privacy rules