OpenText Everywhere

Client Installation Guide

This guide outlines the steps to install OpenText Everywhere on

a range of mobile devices, such as an Apple® iPhone®, Apple®
iPad®, or Android® smartphone and tablet.

MOD100000-UQS-EN-1
OpenText Everywhere
Client Installation Guide
MOD100000-UQS-EN-1
Rev.: 2013-June-19
This documentation has been created for software version 10.0.
It is also valid for subsequent software versions as long as no new document version is shipped with the product or is
published at https://knowledge.opentext.com.

Open Text SA

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Tel: 35 2 264566 1

Open Text Corporation

275 Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1

Tel: +1-519-888-7111
Toll Free Canada/USA: 1-800-499-6544 International: +800-4996-5440
Fax: +1-519-888-0677
Email: [email protected]
FTP: ftp://ftp.opentext.com
For more information, visit http://www.opentext.com

Copyright © 2013 by Open Text Corporation

OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not
exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names
mentioned herein are property of Open Text SA or other respective owners.

Disclaimer

No Warranties and Limitation of Liability

Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However,
Open Text Corporation and its affiliates accept no responsibility and offer no warranty whether expressed or implied, for the
accuracy of this publication.
 Table of Contents

PRE Introduction v
i About OpenText Everywhere ............................................................. v
ii About this document .......................................................................... v
ii.i Documentation conventions ............................................................... v
iii Contact information .......................................................................... vi

1 OpenText Everywhere Clients .................................................. 7

1.1 Installing OpenText Everywhere on an iPhone or iPad ......................... 7
1.2 Signing In To OpenText Everywhere on an iPhone or iPad .................. 7
1.3 Installing OpenText Everywhere on an Android Device ........................ 8
1.4 Signing In To OpenText Everywhere on an Android Device ................. 9

MOD100000-UQS-EN-1 OpenText Everywhere iii

Preface
Introduction
i About OpenText Everywhere
The OpenText Everywhere platform provides a seamless, interactive view of content
and functionality from many OpenText Enterprise systems using an Apple®
iPhone®, Apple® iPad®, or Android® device.

ii About this document

This guide explains how to install and configure the OpenText Everywhere app on
all supported clients.

ii.i Documentation conventions

User interface
This format is used for elements in the graphical user interface (GUI), such as
buttons, names of icons, menu items, and fields.

Filenames, commands, and sample data

This format is used for file names, paths, URLs, and commands at the command
prompt. It is also used for example data, text to be entered in text boxes, and
other literals.

Note: If you copy command line examples from a PDF, be aware that PDFs
can contain hidden characters. OpenText recommends that you copy from
the HTML version of the document, if it is available.

KEY NAMES
Key names appear in ALL CAPS, for example:
Press CTRL+V.

<Variable name>
Angled brackets < > are used to denote a variable or placeholder. The user
replaces the brackets and the descriptive content with the appropriate value. For
example, <server_name> becomes serv01.

Internal cross-references
Click the cross-reference to go directly to the reference target in the current
document.

External cross-references
External cross-references are usually text references to other documents.
However, if a document is available in HTML format, for example, in the
Knowledge Center, external references may be active links to a specific section
in the referenced document.

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Introduction

Warnings, notes, and tips

Caution
Cautions help you avoid irreversible problems. Read this information
carefully and follow all instructions.

Important
Important notes help you avoid major problems.

Note: Notes provide additional information about a task.

Tip: Tips offer you quicker or easier ways of performing a task.

iii Contact information

OpenText Online (http://online.opentext.com/) is a single point of access for the
product information provided by OpenText. You can access the following support
sources through OpenText Online:

• Communities
• Knowledge Center

OpenText Online Communities ( https://communities.opentext.com/communities/

cs.dll/open/OpenTextOnlineCommunity) provide the following resources:

• Usage tips, help files, and best practices for customers and partners.
• Information on product releases.
• User groups and forums where you can ask questions of OpenText experts.

The OpenText Knowledge Center (https://knowledge.opentext.com) is OpenText's

corporate extranet and primary site for technical support. The Knowledge Center is
the official source for the following:

• Product downloads, patches, and documentation including Release Notes.

• Discussion forums, Online Communities, and the Knowledge Base.
• OpenText Developer Network (OTDN), which includes developer
documentation and programming samples for OpenText products.

If you need additional assistance, you can find OpenText Corporate Support
Contacts at http://support.opentext.com/.

vi OpenText Everywhere MOD100000-UQS-EN-1

Chapter 1
OpenText Everywhere Clients

The OpenText Everywhere platform provides a seamless, interactive view of content

and functionality from many OpenText Enterprise systems using an Apple®
iPhone®, Apple® iPad®, or Android® device.

1.1 Installing OpenText Everywhere on an iPhone or

iPad
Using the OpenText Everywhere app on an iPhone or iPad, you can access Content
Server to manage your documents, initiate and respond to workflows and
assignments, and add status updates and comments to your documents using Feeds.

To install OpenText Everywhere on an iPhone or iPad:

1. Optional If you have a previous version of the OpenText Everywhere app

installed on your device, delete the app before proceeding.

2. Download and install the OpenText Everywhere app from the App Store
(http://www.apple.com/ca). Make sure you download the OpenText
Everywhere 10 app.

1.2 Signing In To OpenText Everywhere on an

iPhone or iPad
To access your Content Server content, you must create a profile. Profiles are specific
to your mobile device, therefore you must create a profile on each of your
smartphones and tablets running the OpenText Everywhere app.

To sign in to OpenText Everywhere on an iPhone or iPad:

1. On the Profile screen, tap Add Profile.

2. Tap the User Name box and type your user name.

3. Tap the Password box and type your password. If you can’t remember your
password, contact your administrator. Your password is case-sensitive. Ensure
you are typing your password correctly.

4. Tap the Server box and type the URL of your OpenText Everywhere (OpenText
AppWorks Gateway) server. For example, <https://
OpenText_AppWorks_Gateway:port>. Contact your administrator for this URL.

5. Tap the Profile Name box and type a profile name that is unique on your
device.

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Chapter 1 OpenText Everywhere Clients

6. Optional Tap Remember Password to allow for immediate access to OpenText

Everywhere the next time you launch the app. The only exception is if you log
out of the OpenText Everywhere app.

Caution
Allowing the OpenText Everywhere app to remember your password
can compromise security. If your Apple device is used by another user
when you have not logged out of the OpenText Everywhere app, the
other user will be able to access your Content Server account. To log

out, tap to return to the Landing screen and then tap Settings >
Logout.

7. Tap Done. If your credentials are correct, you will see your OpenText
Everywhere content. If your credentials are incorrect, an error message will
display. Edit your credentials and the OpenText Everywhere URL as required.
Profiles are specific to your device, therefore you must create a profile on each
of your smartphones and tablets running the OpenText Everywhere app.
For information on the features available in the OpenText Everywhere app,
refer to the online help.

Important
OpenText highly recommends enabling a passcode lock on your mobile
device to ensure security is not compromised.

1.3 Installing OpenText Everywhere on an Android

Device
Using the OpenText Everywhere app for Android devices, you can access Content
Server to manage your documents, initiate and respond to workflows and
assignments, and add status updates and comments to your documents using Feeds.

To install OpenText Everywhere on an Android device:

• Download and install the OpenText Everywhere app from Google play (https://
play.google.com/store/apps/)

8 OpenText Everywhere MOD100000-UQS-EN-1

 1.4. Signing In To OpenText Everywhere on an Android Device

1.4 Signing In To OpenText Everywhere on an

Android Device
To access your Content Server content, you must create a profile. Profiles are specific
to your mobile device, therefore you must create a profile on each of your
smartphones and tablets running the OpenText Everywhere app.

To sign in to OpenText Everywhere on an Android device:

1. On the Profile screen, tap Add Profile.

2. Tap the Profile Name box and type a profile name that is unique on your
device.

3. Tap the User Name box and type your user name.

4. Tap the Server box and type the URL of your OpenText Everywhere (OpenText
AppWorks Gateway) server. For example, <https://
OpenText_AppWorks_Gateway:port>. Contact your administrator for this URL.

5. Tap Add Profile.

6. To sign in to OpenText Everywhere, tap your profile.

7. Tap the Password box and type your password. If you can’t remember your
password, contact your administrator. Your password is case-sensitive. Ensure
you are typing the password correctly.

8. Optional Tap the Save password check box to allow for immediate access to
OpenText Everywhere the next time you launch the app. The only exceptions
are if you log out of OpenText Everywhere, if you shut off your device, or if the
app is closed.

Caution
Allowing the OpenText Everywhere app to save your password can
compromise security. If your Android device is used by another user
when you have not logged out of the OpenText Everywhere app, the
other user will be able to access your Content Server account. To log
out, navigate to the Profile screen, touch and hold your profile name,
and then tap Log Out.

9. Tap Log in. If your credentials are correct, you will see your OpenText
Everywhere content. If your credentials are incorrect, touch and hold your
profile name and then tap Edit. Edit your credentials and the OpenText
Everywhere URL as required and then tap Save Changes. Repeat steps 6 – 9.
Profiles are specific to your device, therefore you must create a profile on each
of your smartphones and tablets running the OpenText Everywhere app.
For information on the features available in the OpenText Everywhere app,
refer to the online help.

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Chapter 1 OpenText Everywhere Clients

Enabling Encryption
For Android devices with operating system 3.0 and higher, you can take advantage
of the operating system encryption functionality to encrypt the OpenText
Everywhere files that are stored on your device. For more information, see these
Notes on the Implementation of Encryption in Android 3.0 (http://
source.android.com/tech/encryption/android_crypto_implementation.html).
Enabling encryption should only be performed by experienced developers.

10 OpenText Everywhere MOD100000-UQS-EN-1