FYI - Competencies
FYI - Competencies
Competency
1 Action Oriented
3 Approachability
4 Boss Relationships
5 Business Acumen
6 Career Ambition
9 Command Skills
10 Compassion
11 Composure
12 Conflict Management
18 Delegation
20 Directing Others
21 Managing Diversity
28 Innovation Management
36 Motivating Others
37 Negotiating
38 Organizational Agility
39 Organizing
41 Patience
42 Peer Relationships
43 Perseverance
44 Personal Disclosure
45 Personal Learning
46 Perspective
47 Planning
48 Political Savvy
49 Presentation Skills
50 Priority Setting
51 Problem Solving
52 Process Management
55 Self-Knowledge
56 Sizing Up People
57 Standing Alone
61 Technical Learning
62 Time Management
63 TQM/Re-Engineering
64 Understanding Others
66 Work/Life Balance
67 Written Communications
Description
Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging; Not fearful of acting with a minim
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture ; isn’t upset when th
on; can comfortably handle risk and uncertainty.;
Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious ; is sensitive to and
; is a good listener is an early knower, getting informal and incomplete information in time to do something about it.; builds rapport
incomplete information in time to do something about it.
Responds and relates well to bosses; would work harder for a good boss; is open to learning from bosses who are good coaches and w
before; easy to challenge and develop; is comfortably coachable.
Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/he
how strategies and tactics work in the marketplace.;
Knows what he/she wants from a career and actively works on it; is career knowledgeable; makes things happen for self ; markets sel
Is interested in the work and non-work lives of direct reports; asks about their plans, problems, and desires; knows about their conce
monitors workloads and appreciates extra effort.
Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; und
best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen
Relishes leading; takes unpopular stands if necessary; encourages direct and tough debate but isn’t afraid to end and move on ; is loo
tough challenges.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help ; is sympathetic t
with the joys and pains of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature ; can be counted on to ho
knocked off balance by the unexpected doesn’t show frustration when resisted or blocked is a settling influence in a crisis.
Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening ; can hammer out tough agreem
cooperation with minimum noise.
Deals with problem direct reports firmly and in a timely manner; doesn’t allow problems to fester; regularly reviews performance and
efforts fail; deals effectively with troublemakers.
Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as orig
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information a
customers in mind ; establishes and maintains effective relationships with customers and gains their trust and respect.;
Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure'; able to make a
Makes good decisions (without considering how much time it takes based upon a mixture of analysis, wisdom, experience, and judgme
and accurate when judged over time; sought out by others for advice and solutions.
Clearly and comfortably delegates both routine and important tasks and decisions; broadly shares both responsibility and accountabili
own work.
Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s c
them; pushes direct reports to accept developmental moves; will take direct reports who need work ; is a people builder.
Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately ; lays out work in a well-plan
on work and results; brings out the best in people ; is a clear communicator.
Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sex
equal and fair treatment and opportunity for all.;
Adheres to an appropriate (for the setting and effective set of core values and beliefs during both good and bad times; acts in line with
practices what he/she preaches.;
Treats direct reports equitably; acts fairly; has candid discussions ; doesn’t have hidden agenda; doesn’t give preferential treatment.
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people ; assembles talent
Has a positive and constructive sense of humor; can laugh at him/herself and with others; is appropriately funny and can use humor t
Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the o
accurate decisions; is timely with information ;;
Is good a bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; ha
facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner ; kee
for personal gain.
Is bright and intelligent; deals with concepts and complexity comfortably; described as intellectually sharp, capable, and agile. ;;
Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds con
diffuse even high-tension situations comfortably.
Learns quickly when facing new problems; a relentless and versatile learner; open to change ; analyzes both successes and failures for
solutions ; enjoys the challenge of unfamiliar tasks ; quickly grasps the essence and the underlying structure of anything.
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when
Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedbac
problems on any person or situation (not including direct reports quickly and directly; is not afraid to take negative action when neces
Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results ; des
Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can
him/her ; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility ; m
people like working for and with.
Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win
forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network
and procedures ; understands the cultures of organizations.;
Can marshal resources (people, funding, material, support to get things done; can orchestrate multiple activities at once to accomplish
information and files in a useful manner.
Can act in ways that seem contradictory; is very flexible and adaptable when facing tough calls; can combine seeming opposites like b
others, set strong but flexible standards ; can act differently depending upon the situation; is seen as balanced despite the conflicting
Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making jud
sensitive to due process and proper pacing; follows established process.
Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other g
seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or set
Shares his/her thoughts about personal strengths, weaknesses, and limitations; admits mistakes and shortcomings; is open about per
interact with him/her regularly.;
Picks up on the need to change personal, interpersonal, and managerial behavior quickly; watches others for their reactions to his/her
sensitive to changing personal demands and requirements and changes accordingly.;
Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can e
aspects and impacts of issues and project them into the future.
Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps ;
adjusts for problems and roadblocks; measures performance against goals ; evaluates results.
Can maneuver through complex political situations effectively and quietly; is sensitive to how people and organizations function; antic
accordingly ; views corporate politics as a necessary part of organizational life and works to adjust to that reality; is a maze-bright pers
Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is e
and hot and controversial topics; commands attention and can manage group processes during the presentation ; can change tactics m
Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; ca
eliminates roadblocks; creates focus.
Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hid
obvious and doesn't stop at the first answers.
Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to se
measure and how to measure it; can see opportunities for synergy and integration where others can't ; can simplify complex processe
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented ;
Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels m
works on compensating for weakness and limits.;
Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes ; is open to criticism;
forward to balanced (+'s and -'s performance reviews and career decisions.
Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organ
variety of situations. ;;
Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough ; willing to be the only c
tough assignment.
can anticipate future consequences and trends accurately; has broad knowledge and perspective ; is future oriented; can articulately
can create competitive and breakthrough strategies and plans.
Can design practices, processes, and procedures which allow managing from a distance; is comfortable letting things manage themselv
without being there ; can impact people and results remotely.;
Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes ; fosters open dia
success in terms of the whole team; creates a feeling of belonging in the team.
Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or techn
Uses his/her time effectively and efficiently values time; concentrates his/her efforts on the more important priorities ; gets more don
Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external cu
empowerment and management by data; is willing to re-engineer processes from scratch ; is open to suggestions and experimentatio
effective work processes.
Understands why groups do what they do; picks up the sense of the group in terms of positions, intentions, and needs; what they valu
different situations.;
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities ; is optimistic;
makes the vision shareable by everyone; can inspire and motivate entire units or organizations.
Maintains a conscious balance between work and personal life so that one doesn't dominate the other; is not one-dimensional; know
Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired