EchoLife ONT

FAQ

Issue 07
Date 2021-08-23

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2021. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
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The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: https://www.huawei.com
Email: [email protected]

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EchoLife ONT
FAQ Contents

Contents

1 How to obtain Huawei ONT default IP address...............................................................1

2 How to obtain huawei EchoLife ONT default username and password.................... 2
3 How to login huawei EchoLife ONT....................................................................................4
4 How to change the username and password of Huawei ONT..................................... 6
5 What do I do if I forget the Wi-Fi password of Huawei ONT.......................................9
6 How to reset Huawei ONT to default.............................................................................. 11
7 How to specify websites by URL filtering (in specified times) on Huawei ONT... 12
8 How to obtain user manuals for Huawei ONT.............................................................. 16
9 How to improve Huawei ONT WiFi speed...................................................................... 17
10 How to configure MAC address filtering to prevent unauthorized network
access on Huawei ONT............................................................................................................ 18
11 How to configure the DNS server address of Huawei ONT......................................21
12 How to use the WPS function of a Huawei ONT........................................................ 23
13 How to use the USB function of a Huawei ONT......................................................... 28
14 How to configure the DDNS of a Huawei ONT........................................................... 32
15 How to use the WiFi SSID hiding function of a Huawei ONT..................................35
16 How to troubleshoot in case of an abnormal indicator on a Huawei ONT..........37
17 Where can I download firmware upgrade files of huawei EchoLife ONT............ 40
18 What do I do if I cannot find Huawei ONT's Wi-Fi signals...................................... 41
19 What do I do if I cannot connect to Huawei ONT's Wi-Fi network....................... 43
20 What do I do if I cannot access the Internet after connecting to Huawei ONT's
Wi-Fi.............................................................................................................................................45
21 How to Restore Factory Settings for an ONT...............................................................47
22 What do I do if I occasionally get disconnected from Huawei ONT's Wi-Fi........ 48
23 What do I do if Huawei ONT's Wi-Fi is slow................................................................49

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EchoLife ONT
FAQ Contents

24 How do I prevent rogue devices from connecting to my Huawei ONT's Wi-Fi... 50

25 How to Change the Voice Protocol on an ONT........................................................... 52
26 Does an ONT Support Routing........................................................................................ 53
27 How to Configure the Wi-Fi Service on an ONT......................................................... 54
28 What Are Default User Name and Password for Logging In to an ONT............... 55
29 Can the Management IP Address of an ONT Be Configured....................................56
30 What Is ONT's Optical Power Range............................................................................. 57
31 Can ONT's Factory Password Be Restored.................................................................... 58
32 How to Configure the Voice Service on an ONT......................................................... 59
33 Can an ONT Connect to a Switch in the Lower Layer to Support the Enterprise
Private Line Service.................................................................................................................. 60
34 Which Configurations Are Required for Logging In to an ONT Through Web
Pages............................................................................................................................................ 61
35 Can an ONT Connect to a POS Machine in the Lower Layer................................... 62
36 Can an Optical Port on an ONT Connect to an Optical Port on an Optical
Transceiver..................................................................................................................................63
37 How Many MAC Addresses Can an ONT Learn........................................................... 64
38 How to Provision the POS Service on an ONT............................................................. 65
39 Is the Wi-Fi Service Affected If Multiple ONTs Use the Same Channel.................66
40 How to Change a Digitmap Mapping Mode................................................................ 67
41 Which ONTs Support Both IPv4 and IPv6..................................................................... 68
42 Which ONTs Support Polarity Reversal Impulse......................................................... 69
43 Is the Number of Concurrently Online Users Limited on an ONT.......................... 70
44 Can Call Waiting Duration Be Changed on an ONT...................................................71
45 Does an ONT Require an IP Address for Configuring Voice Data............................72
46 Can an Ethernet Port on an ONT Transparently Transmit Multiple VLAN Tags
.......................................................................................................................................................73
47 How to Clear ONT Data.................................................................................................... 74
48 Can I Use an iPad to Log In to the ONT Web Page to Update and Download the
ONT Configuration File........................................................................................................... 75
49 Can an STA Automatically Switch to an Access Point with Stronger Signal
Strength in a Smart Wi-Fi Coverage Network...................................................................76

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EchoLife ONT
FAQ Contents

50 Will User Services Be Affected During Wi-Fi Access Point Switching in a Smart
Wi-Fi Coverage Network.........................................................................................................77
51 How to Resolve Incompatibility Between GPON and XG-PON ONTs When They
Share the Same ODN?............................................................................................................. 79
52 What Is the Meaning of ONT Indicators....................................................................... 82
53 What Is a Rogue ONT and How to Prevent Such an ONT?...................................... 85
54 What is loop detection?.................................................................................................... 86
55 What is the number of Wi-Fi accesses...........................................................................87
56 What are the restrictions on the application of multiple management channels
(including the WebUI) of the ONT...................................................................................... 88
57 Some Intel Network Adapters Cannot Detect Wi-Fi 6 SSIDs................................... 89
58 How to obtain the device SN........................................................................................... 91
59 Does the ONT support the IP phone service on the ETH side..................................93

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EchoLife ONT
FAQ 1 How to obtain Huawei ONT default IP address

1 How to obtain Huawei ONT default IP

address

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

Look for the default IP address on the nameplate on the rear side of an ONT.
Generally, the IP address is 192.168.100.1 or 192.168.1.1.

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EchoLife ONT 2 How to obtain huawei EchoLife ONT default
FAQ username and password

2 How to obtain huawei EchoLife ONT

default username and password

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. Default password of logging to web management interface.
You can obtain default username and password on the product nameplate, as
the following figure show.

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EchoLife ONT 2 How to obtain huawei EchoLife ONT default
FAQ username and password

2.Default password of Wi-Fi.

You can obtain default username and password on the product nameplate, as
the following figure show.

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EchoLife ONT
FAQ 3 How to login huawei EchoLife ONT

3 How to login huawei EchoLife ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function. You can login huawei EchoLife ONT only in
wired login mode.
● Wireless login
1. Connect your mobile phone, pad, or PC to the Wi-Fi network of the Huawei
ONT.
2. Enter the IP address in the address bar of a browser and press Enter. On the
displayed login page, enter the username and password. (For details about
the IP address, login username, and password, see the product nameplate.)

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EchoLife ONT
FAQ 3 How to login huawei EchoLife ONT

● Wired login
1. Use a network cable to connect the Huawei ONT to your PC.

2. Set the IP address of the PC in the same subnet as the web address of the
Huawei ONT. For example, if the web address of the Huawei ONT is
192.168.100.1 (for the web address of the Huawei ONT, see the product
nameplate), the IP address of the PC is 192.168.100.100.
NOTE

The preceding cable connection diagram and login pages are only for reference, and those
of the actual product prevail.

3. Log in to the web configuration page.

a. Open a browser. In the address bar, enter the web address (printed on the
nameplate of the Huawei ONT). Press Enter.
b. Enter the login user name and password (printed on the nameplate of
the Huawei ONT). Click Log In.

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EchoLife ONT 4 How to change the username and password of
FAQ Huawei ONT

4 How to change the username and

password of Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
Wi-Fi SSID & password
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function. You need to change the Wi-Fi password on
the connected router. For details about how to change the Wi-Fi password, consult
the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps to change the Wi-Fi SSID and password:
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3.Click the Advanced Configuration > WLAN tab, and choose WLAN Basic
Configuration from the navigation tree on the left. In the right pane, configure
the basic parameters of the Wi-Fi network, and modify the Wi-Fi SSID and
password in the text boxes marked in red in the following figure.

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EchoLife ONT 4 How to change the username and password of
FAQ Huawei ONT

4.Click Apply.
Username and password for logging in to the web interface
1. You can obtain default username and password on the product nameplate.
2. Enter the IP address in the browser address bar and press "Enter". In the
"Login" window, input "Username" and "Password" according to the product
nameplate.
3. Click the System Tools tab and then choose Modify Login Password from
the navigation tree. In the right pane, change the password of the user.

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EchoLife ONT 4 How to change the username and password of
FAQ Huawei ONT

NOTE

For some ONTs, you can change user password after choosing Advanced
Configuration > System Management > Account Management.

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EchoLife ONT 5 What do I do if I forget the Wi-Fi password of
FAQ Huawei ONT

5 What do I do if I forget the Wi-Fi

password of Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs

and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.

For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:

1. Check whether the Wi-Fi password of the ONT has been changed. The default
Wi-Fi name (SSID) and password of the ONT are displayed on its nameplate.

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EchoLife ONT 5 What do I do if I forget the Wi-Fi password of
FAQ Huawei ONT

2. If the Wi-Fi password has been changed, you can log in to the ONT web page
to retrieve or change the password. Specifically, log in to the ONT web page
(with reference to section 3 How to login huawei EchoLife ONT). On the
main menu, choose WLAN > 2.4G/5G Basic Network Settings. In WPA
PreSharedKey , do not select Hide. You can also enter a new password and
click Apply for the new password to take effect.

NOTE

For some ONTs, you can configure a Wi-Fi password after choosing Advanced
Configuration > WLAN > 2.4G/5G Basic Network Settings. In on the ONT web page.

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EchoLife ONT
FAQ 6 How to reset Huawei ONT to default

6 How to reset Huawei ONT to default

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

NOTE

Do not reset Huawei ONTs randomly. Otherwise, the ONTs may fail to access the Internet.
If an ONT cannot access the Internet after a reset, contact your ISP.

Use either of the following methods to reset Huawei ONT to default:

1.Choose System Tools > Restore Default Configuration from the main menu on
the web page and click Default.

2.Hold down the RESET button for at least 10 seconds to restart the ONT with
factory settings.

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EchoLife ONT 7 How to specify websites by URL filtering (in
FAQ specified times) on Huawei ONT

7 How to specify websites by URL filtering

(in specified times) on Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
Using the Huawei ONT parental control function, you can specify websites by
URL filtering (in specified times) and set different Internet access times and
website that can or cannot be accessed.
1. Click the Security tab,and choose Parental Control Configuration from the
navigation tree on the left.
2. The template on the Parental Control Configuration page is shown in the
following figure.You can set the template name and Internet access time, and
specify the websites that can or cannot be accessed.

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EchoLife ONT 7 How to specify websites by URL filtering (in
FAQ specified times) on Huawei ONT

3. Set the Internet access time.

a. On the right pane, click Template to create a configuration template. Set the
name and validation period of the template.

b. Set the time and repeat days.

a) Time: Sets the Internet access time period.
b) Repeat: Configures whether to enable Wi-Fi for Internet access everyday or
only on weekdays.

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EchoLife ONT 7 How to specify websites by URL filtering (in
FAQ specified times) on Huawei ONT

4. Specify the websites that can or cannot be accessed.

a. Enable website filter: Configures whether to prohibit or allow the access to

certain websites.

b. URL Address: Enters the websites that can or cannot be accessed and clicks
Apply.

5. Click Overview, and configure whether to apply the new template to all
devices.

a. When you select Apply on specified devices, select a device ID.

b. Select the configured template and click Apply. The configurations take effect.

c. Query the Internet access records on the Statistics page.

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EchoLife ONT 7 How to specify websites by URL filtering (in
FAQ specified times) on Huawei ONT

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EchoLife ONT
FAQ 8 How to obtain user manuals for Huawei ONT

8 How to obtain user manuals for Huawei

ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

You can visit Huawei Enterprise Website- Access Network-ONT: http://

support.huawei.com/enterprise/en/category/access-network-
pid-1482605784817

On the website, select a product model from the product list, click to go to the
product page, and obtain all related documents.

If you have any comments or suggestions, provide your feedback by the links
shown in the following figure:

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EchoLife ONT
FAQ 9 How to improve Huawei ONT WiFi speed

9 How to improve Huawei ONT WiFi

speed

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:

1. Wi-Fi speed relies on the bandwidth provided by the ISP, so the simplest way is
to upgrade to faster broadband.
2. Wi-Fi speed is affected by the Wi-Fi signal strength and quality. Ensure that the
Huawei ONT is far away from interference sources such as TVs, microwave ovens,
refrigerators, cordless phones, and Bluetooth devices, and reduce the number of
obstacles between the Huawei ONT and WiFi devices (such as pads, mobile
phones, and laptops). You are advised to use repeaters to enhance the WiFi
coverage if the area is large.
3. Using the correct radio channel. Generally, the Huawei ONT selects channels
adaptively. If the network is slow or the quality turns poor from time to time, you
can use a WiFi scanner such as WiFi Stumbler or WiFi Analyzer to search for the
optimal channel.
4. To prevent unauthorized network access, log in to the web interface of the
router and select MAC address filtering based on your requirements. For details,
see: 10 How to configure MAC address filtering to prevent unauthorized
network access on Huawei ONT.

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 10 How to configure MAC address filtering to
EchoLife ONT prevent unauthorized network access on Huawei
FAQ ONT

10 How to configure MAC address

filtering to prevent unauthorized network
access on Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
By setting MAC address filtering, you can allow only your own device to access the
network (whitelist), or do not allow unauthorized devices to access the network
(blacklist), effectively preventing unauthorized network access. Huawei ONTs
support MAC address filtering for wired and wireless networks. The following
describes the two scenarios respectively.
MAC address filtering on wired networks:
(1) Click Advanced Configuration > Security Configuration tab, and choose
MAC Address Filtering in the navigation tree on the left. In the pane on the right,
after enabling MAC filter and selecting the filter mode, click New. On the dialog
box that is displayed, configure the MAC filter rule for the PC to access the
Internet.

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 10 How to configure MAC address filtering to
EchoLife ONT prevent unauthorized network access on Huawei
FAQ ONT

(2)Click Apply.
The MAC address lists of PCs in the network are saved on the ONT. Configuring
MAC filter rules enables the PCs that conform to the rules to access the Internet
service or disables the PCs that do not conform to the rules to access the Internet
service. A PC may have more than one IP addresses but a unique MAC address.
Therefore, configuring MAC filter rules effectively controls the Internet service
access rights of PCs in a LAN.
Parameters related to the MAC address filter:

Parameter Description

Enable MAC Indicates whether to enable the MAC address filter function.
filter

Filter mode Indicates the MAC address filter rule of the blacklist or
whitelist.
● Blacklist: indicates that the data meeting the rule in the
filter rule list is not allowed to pass.
● Whitelist: indicates that the data meeting the rule in the
filter rule list is allowed to pass.
The filter mode is global config mode.Thus, the blacklist and
whitelist mode cannot be used at the same time.

Source MAC Indicates the source MAC address in the MAC address filter
address rule.

MAC address filtering on wireless networks:

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 10 How to configure MAC address filtering to
EchoLife ONT prevent unauthorized network access on Huawei
FAQ ONT

(1) Click the Security tab, and choose WLAN MAC Filter Configuration from the
navigation tree on the left. In the right pane, select Enable WAN MAC filter
, set the filter mode, and click New. In the dialog box that is displayed, configure
the SSID-based MAC address filter rule.

Figure 10-1

(2) Click Apply.

Parameters for wireless network MAC filtering:

Parameter Description

Enable WLAN Enables or disables the WLAN MAC filter function.

MAC filter

Filter mode Indicates the MAC filter mode. It can be set to Blacklist or
Whitelist.
● Blacklist: forbids data packets that match rules in the
blacklist to pass through.
● Whitelist: allows data packets that match rules in the
whitelist to pass through.
The blacklist or whitelist mode is a global configuration. The
two modes cannot be used at the same time.

SSID index Indicates the SSID index of the WLAN for which MAC address
filtering is configured.

Source MAC Indicates the source MAC address in the MAC filter rules.
address

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EchoLife ONT 11 How to configure the DNS server address of
FAQ Huawei ONT

11 How to configure the DNS server

address of Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. Click the Network Application tab and then choose DNS Configuration from
the navigation tree. In the right pane, configure DNS template, DNS parameters,
and you can also configure static DNS domain name resolution.

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EchoLife ONT 11 How to configure the DNS server address of
FAQ Huawei ONT

4. Click Apply.

Parameter Description

Dns template Indicates a DNS template. It can be set to DEFAULT, PRIORITY,

or INTERNET.

Domain Name Indicates the DNS domain name.

WAN Name Indicates the WAN port of the static DNS configuration.

DNS Server Indicates the DNS server address.

IP Address Indicates the IP address resolved by using the static domain

name.

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EchoLife ONT
FAQ 12 How to use the WPS function of a Huawei ONT

12 How to use the WPS function of a

Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
Wi-Fi protected setup (WPS) simplifies the complicated process of Wi-Fi network
encryption. It can automatically configure the network name (that is, SSID) and
WPA security key. With WPS, users do not need to keep lengthy passwords to
achieve secure connection.
WPS supports 3 implementation modes: push button configuration (PBC), PIN
input configuration (PIN), and AP PIN. In PIN mode, the STA PIN is entered on an
ONT to achieve secure WPS connection. In AP PIN mode, the PIN generated by an
ONT is entered to achieve secure WPS connection.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. In the navigation tree on the left, choose WLAN > WLAN Basic Configuration.
Now, let me show you 3 connection modes and you can select yours.
Using the PBC WPS Mode
1. Enable WPS on the ONT.

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EchoLife ONT
FAQ 12 How to use the WPS function of a Huawei ONT

2. Click Apply.
3. Press the WPS button on the STA (Wi-Fi client) to search for the WPS network.
4. Hold down the WPS button on the ONT at least 5s and release it. The WPS
indicator is steady on, blinks (maybe quickly, indicating that the WPS connection
starts), and then steady on again (the WPS connection is set up). Then no more
device can be connected to the ONT Wi-Fi though the WPS method. The WPS
indicator is off 2 minutes later. When the WPS button on the ONT is pressed, the
WPS function on the STA must be enabled within 2 minutes.

Using the PIN WPS Mode

1. Enable WPS on the ONT.

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EchoLife ONT
FAQ 12 How to use the WPS function of a Huawei ONT

2. Start the WPS configuration software of the STA, and select the Client PIN
mode (entering PINs on ONTs). The page displays the PIN of the STA.
3. Go to the WLAN Basic Configuration page of the ONT, enter the STA PIN, and
click Apply.

WPS negotiation starts. When the WPS indicator becomes steady on, the secure
WPS connection is set up successfully.

Using the AP-PIN WPS Mode

1. Enable WPS on the ONT.

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EchoLife ONT
FAQ 12 How to use the WPS function of a Huawei ONT

● Regenerate PIN: Click Regenerate PIN to generate a new PIN.

● Reset PIN: Click Reset PIN to restore the PIN to the factory default.
2. Click Apply.
3. Start the WPS configuration software of the STA, select the AP PIN connection
mode, enter the PIN, and click Next.
WPS negotiation starts. When the WPS indicator becomes steady on, the secure
WPS connection is set up successfully.

Parameter Description

Enable WPS Specifies whether to enable the WPS function.

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EchoLife ONT
FAQ 12 How to use the WPS function of a Huawei ONT

Parameter Description

WPS Mode Indicates the WPS mode which supports automatic

configuration of the network name, that is, the service set
identifier (SSID), and the WPA security key. With WPS, users
do not need to keep lengthy passwords to achieve secure
connection. Specifically, the secure connection can be
achieved by three modes, which are PBC, PIN, and AP PIN.
● In PBC mode, the button is pressed to achieve secure WPS
connection.
● In PIN mode, the STA PIN is entered on an ONT to achieve
secure WPS connection.
● In AP PIN mode, the PIN generated by an ONT is entered
to achieve secure WPS connection.

NOTE

The WPS function can be used on SSID1 for only one band. In addition, do not enable WPS
for multiple SSIDs in the same band. Otherwise, a Wi-Fi connection abnormality may occur.

The status of the WPS indicator on an ONT varies in different situations, as

described in the following table.

escription Status Description

Steady on The WPS function is enabled.

Blinking A Wi-Fi terminal is accessing the system.

Off The WPS function is disabled.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 27

EchoLife ONT
FAQ 13 How to use the USB function of a Huawei ONT

13 How to use the USB function of a

Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

The USB port of a Huawei ONT can be used in the following scenarios:

● Connects to an electronic device such as mobile phones and pads to supply

power;
● Connects to a 3G/4G wireless network adapter to provide wireless 3G/4G
access;
● Connects to a printer. The computers, mobile phones, and pads connected to
the ONT can access the printer to implement the network printing (supported
by some Huawei ONTs);
● Connects to a USB storage device (portable hard drive) for data backup;
● Connects to a USB storage device (portable hard drive). The computers,
mobile phones, and pads connected to the ONT can access data in the USB
storage device to implement network sharing (supported by some Huawei
ONTs).

This post describes how to use the USB function of a Huawei ONT to implement
network sharing.

1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.

2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.

3. In the navigation tree on the left, choose Network Applications > USB
Application. In the pane on the right, set the parameters related to FTP
downloading to share the FTP file of the ONT.

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EchoLife ONT
FAQ 13 How to use the USB function of a Huawei ONT

NOTE

FTP server configuration supports only English.The file time of an ONT is in the UNIX
format. In Windows OS, the file time displayed may be different from the actual time for
FTP access.

4. Click Download to download files from the FTP server to the USB storage
device.
Configuration Example
Configure the USB related parameters to share the contents on the USB storage
device.
1. Insert the USB storage device to the ONT that provides a USB port. If No USB
Device is displayed in USB Device, no USB storage device is identified. Remove
and re-insert the USB storage device.
2. Select Enable FTP Server, and specify User Name and Password.

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EchoLife ONT
FAQ 13 How to use the USB function of a Huawei ONT

3. Choose Security > ONT Access Control Configuration, and select Enable the
LAN-Side PC to Access the ONT Through FTP and Enable the WAN-Side PC to
Access the ONT Through FTP. Click Apply.
4. Enter ftp://192.168.100.1 in the address bar to visit the USB storage device.
192.168.100.1 is the IP address used for ONT management.

Parameter Description

FTP Client Configuration

FTP URL Indicates the path of the file downloaded through FTP.

Port ID Indicates the FTP port number. It is set to 21 by default.

Generally, the setting is not required.

User Name Indicates the user name for connecting to the FTP server. If
the FTP server supports anonymous login, the setting is
not required.

Password Indicates the password for connecting to the FTP server. If

the FTP server supports anonymous login, the setting is
not required.

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EchoLife ONT
FAQ 13 How to use the USB function of a Huawei ONT

Parameter Description

USB Device Indicates the drive of the external USB device for saving
the file downloaded through FTP. When the USB storage
device is connected to the USB port, the drop-down list is
available.

Path Indicates the path for saving the FTP-downloaded file to

the external USB device. If the path is not entered, the
path specified in Download URL is used by default.

FTP Server Configuration

Enable FTP Server Enables the FTP server when the ONT serves as an FTP
server.

User Name Sets the user name of the FTP server. This user name is
required when another FTP client logs in to the FTP server.

Password Sets the password of the FTP server. This password is

required when another FTP client logs in to the FTP server.

USB Device Indicates the drive of the external USB device for saving
the file downloaded through FTP.

Root Path Indicates the path for saving shared files when the ONT
serves as a server.

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EchoLife ONT
FAQ 14 How to configure the DDNS of a Huawei ONT

14 How to configure the DDNS of a

Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
With DDNS, which associates a static domain name with the dynamic IP address
of its host, users on the Internet can access the server only with domain names.
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. Click the Network Application tab and then choose DDNS Configuration from
the navigation tree. In the right pane, configure DDNS parameters, including
Service Provider, Host Name, Service Port, Domain Name, Username, and
Password.

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EchoLife ONT
FAQ 14 How to configure the DDNS of a Huawei ONT

4. Click Apply.

Dynamic domain name service (DDNS) associates a static domain name with the
dynamic IP address of its host.

Assume that server A provides HTTP or FTP service and it is connected to the
Internet using routers. If server A obtains an IP address through DHCP, or server A
is connected to the Internet through PPPoE, PPTP, or L2TP, the IP address is a
dynamic IP address. That is, its IP address may change each time when server A
initializes its connection to the Internet.

The mapping between the domain name and IP address provided by the domain
name service (DNS) server is static, and the mapping does not update when the IP
address changes. Therefore, when the IP address of server A changes, users on the
Internet cannot access server A with domain names.

Parameter Description

WAN Name Indicates the name of the WAN port.

Service Provider DDNS service provider. It can be set to dyndns, dyndns-

static, dyndns-custom, qdns, qdns-static and gnudip.

Host name Indicates the name of the DDNS server.

Service Port Indicates the service port of DDNS.

Domain Name Indicates the domain name provided by DDNS service

provider.

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EchoLife ONT
FAQ 14 How to configure the DDNS of a Huawei ONT

Parameter Description

User Name Indicates the user name of DDNS account.

Password Indicates the password of DDNS account.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 34

EchoLife ONT 15 How to use the WiFi SSID hiding function of a
FAQ Huawei ONT

15 How to use the WiFi SSID hiding

function of a Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. In most cases, the default user name for logging in to the web page is root, the
password is admin, and the IP address is 192.168.100.1. However, for security
reasons, the default password or IP address may have been changed before
delivery. The nameplate prevails. Enter the IP address in the address bar of your
browser.
2. Enter the default login account and password on the nameplate on the rear of
the ONT, and click Login.
3. In the navigation tree on the left, choose WLAN > WLAN Basic Configuration.
In the pane on the right, select the Enable WLAN option box. In the dialog box
that is displayed, deselect Broadcast SSID.

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EchoLife ONT 15 How to use the WiFi SSID hiding function of a
FAQ Huawei ONT

4. Click Apply.

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EchoLife ONT 16 How to troubleshoot in case of an abnormal
FAQ indicator on a Huawei ONT

16 How to troubleshoot in case of an

abnormal indicator on a Huawei ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
The indicators of Huawei ONTs are on the front side of the device, as shown in the
following figure.

Huawei ONTs have indicators for power supply, registration, optical signal, and
gigabit (100M and LAN). ONTs with voice, USB, wireless, and CATV functions also
have indicators for telephone (TEL), USB, wireless (WLAN), and CATV.

NOTE

Some ONTs have a Light (Indicator) button on the side. This button is used to turn on or
off the indicators (on by default). Ensure that the button is in the "on" position.

Normal Status of the Indicators

● Power: steady green, indicating that the power supply is on.
● Registration (PON): steady on; Optical signal (LOS): off, indicating that the
ONT is connected to the upper-layer device.
● Gigabit (100M and LAN): steady on or blinking, indicating that the Ethernet
connection is normal.
● Telephone (TEL): steady on or blinking quickly, indicating that the device is
connected to the voice server.

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EchoLife ONT 16 How to troubleshoot in case of an abnormal
FAQ indicator on a Huawei ONT

● USB: steady on or blinking, indicating that the USB connection is normal.

● Wireless (WLAN): steady on or blinking, indicating that the wireless function
is enabled.
● CATV: steady on, indicating that the CATV function is enabled.
● WPS: steady on or blinking, indicating that the WPS function is enabled.
Troubleshooting
● If the registration (PON) and optical signal (LOS) indicators are not
steady on and off respectively, it is possible that the ONT has no optical
signal, the ONT transmits optical signals abnormally, or the hardware is
faulty. Take appropriate measures as follows:
1. Check whether the connector of the optical fiber is securely inserted.The
connector at one end of the optical fiber is located at the rear of the ONT,
and the one at the other end is located on the wall or weak-current box, as
shown in the following figure.

2. Restart the ONT.Press the ON/OFF button on the side of the ONT to shut
down the ONT. Turn on the ONT several seconds later.
3. If the fault persists, call the service hotline of your ISP and request the ISP
installation and maintenance personnel to handle the problem.

● If the Gigabit (100M and LAN) indicator is off, it indicates that the
Ethernet connection is not set up. Take appropriate measures as follows:
1. Check whether the Ethernet port is securely inserted.Remove and then insert
the connectors connecting to the network port (LAN/FE/GE/gigabit/100M) on
the ONT and to the network port on the computer.
2. Restart the ONT.Press the ON/OFF button on the side of the ONT to shut
down the ONT. Turn on the ONT several seconds later.
3. If the fault persists, call the service hotline of your ISP and request the ISP
installation and maintenance personnel to handle the problem.

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EchoLife ONT 16 How to troubleshoot in case of an abnormal
FAQ indicator on a Huawei ONT

● If the wireless (WLAN) indicator is off, the wireless function is disabled.

Hold down the WLAN button on the side of the ONT for more than 5 seconds
to enable the wireless function.

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EchoLife ONT 17 Where can I download firmware upgrade files of
FAQ huawei EchoLife ONT

17 Where can I download firmware

upgrade files of huawei EchoLife ONT

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
1. Click http://support.huawei.com/enterprise/en/category/access-network-
pid-1482605784817 to access the Access Network section of the support website
of the enterprise network. All ONT products are displayed.
2. Click the ONT product -->Software Download. All released software related to
the product can be found here.
3. Click and Download the software you needed.

NOTE

● Huawei ONT is used with an OLT and NMS of a required version. If the versions are not
the required ones, the ONT may not work.
● you need to have the HUAWEI account and authority to download the firmware, if you
don't have the authority , you can ask your provider to support to download it from
HUAWEI support website , thank you.

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EchoLife ONT 18 What do I do if I cannot find Huawei ONT's Wi-Fi
FAQ signals

18 What do I do if I cannot find Huawei

ONT's Wi-Fi signals

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Verify that the Light button on the ONT is turned on. Note that some ONTs
do not have this button.
2. Check the WLAN indicator on the side of the ONT.
If the WLAN indicator is steady on, the Wi-Fi function of the ONT is enabled.
Search for Wi-Fi signals near the ONT to prevent Wi-Fi signals from being
blocked by obstacles.
If the WLAN indicator is off, the Wi-Fi function may be disabled. Wi-Fi can be
enabled using either of the following methods:
– Press and hold down the WLAN button on the side of the ONT for more
than 5 seconds to enable Wi-Fi.
– Log in to the ONT web page (with reference to section 3 How to login
huawei EchoLife ONT). On the WLAN > 2.4G/5G Basic Network
Settings page, select Enable WLAN. Click Apply to make the
configuration take effect.

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EchoLife ONT 18 What do I do if I cannot find Huawei ONT's Wi-Fi
FAQ signals

NOTE

For some ONTs, the navigation path to the Wi-Fi function configuration is as follows:
Advanced Configuration > WLAN > WLAN Basic Network Settings.
3. If no Wi-Fi network is found even after Wi-Fi is enabled, navigate to WLAN >
2.4G/5G Basic Network Settings and select Broadcast SSID to ensure that
the Wi-Fi name (SSID) is not hidden. Click Apply to make the configuration
take effect.

NOTE

For some ONTs, the navigation path to the Wi-Fi function configuration is as follows:
Advanced Configuration > WLAN > WLAN Basic Network Settings.

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EchoLife ONT 19 What do I do if I cannot connect to Huawei
FAQ ONT's Wi-Fi network

19 What do I do if I cannot connect to

Huawei ONT's Wi-Fi network

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.

HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs

and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.

For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:

1. Check whether the target network is the ONT's Wi-Fi network. The default
Wi-Fi name (SSID) and password of the ONT are displayed on its nameplate.

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EchoLife ONT 19 What do I do if I cannot connect to Huawei
FAQ ONT's Wi-Fi network

2. Check whether the Wi-Fi name (SSID) or password of the ONT has been
changed. If yes, use the new SSID and password for Wi-Fi connection.
3. Check whether MAC address filtering is configured. Specifically, log in to the
ONT web page (with reference to section 3.1). Navigate to
Security >WLAN MAC Filter Configuration and query whether the MAC
address has been blacklisted. A device with a blacklisted MAC address cannot
be connected to the network.

NOTE

For some ONTs, the navigation path for configuring MAC addresses filtering is Advanced
Configuration > Security Configuration > Wi-Fi MAC Address Filtering.

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EchoLife ONT 20 What do I do if I cannot access the Internet after
FAQ connecting to Huawei ONT's Wi-Fi

20 What do I do if I cannot access the

Internet after connecting to Huawei ONT's
Wi-Fi

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Check whether you can access the Internet using a network cable. If this
method does not work, the network is unavailable and you are advised to
contact the service provider.
2. Check whether parental control is enabled on the ONT to limit Internet access
permission. Specifically, log in to the ONT web page. Navigate to Security >
Parental Control Configuration
3. and check whether a parental control profile has been bound to your
terminal. If yes, cancel the binding.

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EchoLife ONT 20 What do I do if I cannot access the Internet after
FAQ connecting to Huawei ONT's Wi-Fi

NOTE

Some ONTs do not support parental control.

4. Power off and restart the ONT. Then try to connect to Wi-Fi again.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 46

EchoLife ONT
FAQ 21 How to Restore Factory Settings for an ONT

21 How to Restore Factory Settings for

an ONT

Answer
Use either of the following methods to restore factory settings for an ONT:
● Choose System Tools > Restore Default Configuration from the main menu
on the web page and click Default.
● Hold down the RESET button for a long period of time (longer than 10s) to
restart the ONT with factory settings.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 47

EchoLife ONT 22 What do I do if I occasionally get disconnected
FAQ from Huawei ONT's Wi-Fi

22 What do I do if I occasionally get

disconnected from Huawei ONT's Wi-Fi

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Check the Wi-Fi signal strength on your terminal. If the signal strength is
weak, you may be far away from the signal source or an obstacle exists, and
you are advised to get closer to the ONT.
2. Get far away from Wi-Fi signal interference sources such as microwave ovens
and cordless phones.
3. Try Wi-Fi connection on another terminal. If this problem does not occur,
there may be a problem with the driver or hardware of your original terminal.
Then you are advised to update the driver of the Wi-Fi network adapter and
check whether the hardware is damaged.
4. Change the Wi-Fi name (SSID). Duplicate SSIDs may exist within your
terminal reach.
5. Some viruses may exist and cause the disconnection. You are advised to test
viruses by connecting only one computer and run antivirus software.

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EchoLife ONT
FAQ 23 What do I do if Huawei ONT's Wi-Fi is slow

23 What do I do if Huawei ONT's Wi-Fi

is slow

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Power off and restart the ONT. Then try to connect to Wi-Fi again.
2. Visit your service provider's official website using a network cable for a speed
test. If the network speed is still low, there is a problem with the network and
you are advised to contact the service provider.
3. Check the Wi-Fi signal strength on your terminal. If the signal strength is
weak, you may be far away from the signal source or an obstacle exists, and
you are advised to get closer to the ONT.
4. If multiple terminals are connected to the Wi-Fi network, bandwidths are
shared and the speed is low. Check whether you are running bandwidth-
hungry services such as download and game services. If yes, disable these
services and then access the Internet.
5. Get far away from Wi-Fi signal interference sources such as microwave ovens
and cordless phones.
6. Change the Wi-Fi password (with reference to section 5 What do I do if I
forget the Wi-Fi password of Huawei ONT) to prevent the network speed
from being slowed down by rogue devices.

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EchoLife ONT 24 How do I prevent rogue devices from connecting
FAQ to my Huawei ONT's Wi-Fi

24 How do I prevent rogue devices

from connecting to my Huawei ONT's Wi-Fi

Answer
Huawei EchoLife ONT include HG8010, HG8010H, HG8045, HG8045A, HG8240,
HG8240H, HG8240T, HG8240W, HG8245, HG8245H, HG8245Q, HG8245T,
HG8247, HG8247H, and router etc.
HG8010, HG8010H, HG8240, HG8240H, HG8240T, HG8240W are bridging ONTs
and do not have the Wi-Fi function.You need to perform on the connected router,
consult the router vendor or the carrier service hotline.
For Huawei ONTs with Wi-Fi functions, such as HG8045, HG8045A, HG8245,
HG8245H, HG8245Q, HG8245T, HG8247 and HG8247H, perform the following
steps:
1. Exercise caution when using software to access Wi-Fi without permission.
Such software uploads a user's Wi-Fi network information without
notification. Another user can find this Wi-Fi network name, obtain the Wi-Fi
network key from the software server through a 3G or 4G network, and
access this Wi-Fi network without permission.
2. Check whether encryption has been performed for the Wi-Fi network.
Specifically, log in to the ONT web page. On the main menu, choose WLAN >
2.4G/5G Basic Network Settings. In WPA PreSharedKey , do not select
Hide. .
3. Check whether the Wi-Fi password is too simple to be cracked. You are
advised to set Authentication Mode to WPA-PSK/WPA2-PSK. Configure and
record a password with high security level, for example, a password
containing digits, uppercase letters, lowercase letters, and special characters.
This prevents password cracking.
The following figure shows the details.

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EchoLife ONT 24 How do I prevent rogue devices from connecting
FAQ to my Huawei ONT's Wi-Fi

NOTE

For some ONTs, you can configure a Wi-Fi password after choosing Advanced
Configuration > WLAN > 2.4G/5G Basic Network Settings. on the ONT web page.
4. By configuring MAC address filtering, you can allow only permitted devices
(whitelist) to access the network, and prevent rogue devices (blacklist) from
accessing the network. For details about how to configure MAC address
filtering, see section 10 How to configure MAC address filtering to prevent
unauthorized network access on Huawei ONT.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 51

EchoLife ONT
FAQ 25 How to Change the Voice Protocol on an ONT

25 How to Change the Voice Protocol

on an ONT

Answer
● For the V100R006C00, V100R006C01, V200R006C00, V200R006C01, and
earlier versions:
Load a software version. The C0X version determines the voice protocol used
on an ONT: SIP is used if X is an even number and H.248 is used if X is an odd
number.
● For the V300R012C00 and later versions:
Choose Voice > SIP/H.248 Protocol Conversion from the main menu on the
web page.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 52

EchoLife ONT
FAQ 26 Does an ONT Support Routing

26 Does an ONT Support Routing

Answer
Query the ONT nameplate to determine whether an ONT supports routing. If
"gateway HGU" is marked on an ONT nameplate, the ONT is of the gateway type
and supports routing. If "bridging SFU" is marked on an ONT nameplate, the ONT
is of the bridging type and does not support routing.

Applicable Version
V300R013C10 and later

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 53

EchoLife ONT
FAQ 27 How to Configure the Wi-Fi Service on an ONT

27 How to Configure the Wi-Fi Service

on an ONT

Answer
Configure the Wi-Fi service through web pages or TR069 servers for an ONT that
supports Wi-Fi. For details, see the user manual of each ONT device.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 54

EchoLife ONT 28 What Are Default User Name and Password for
FAQ Logging In to an ONT

28 What Are Default User Name and

Password for Logging In to an ONT

Answer
● EG Series
The default user name and password for common users are Epuser and
userEp, respectively.
● Other Series
The default user name and password for common users are:
– V300R016C10 and before: root and admin, respectively.
– V300R017C00 and later: root and adminHW, respectively.
NOTE

Certain Service Providers may customize accounts and passwords, which are different from
the default accounts and passwords listed in the preceding. For details, contact the
corresponding Service Provider.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 55

EchoLife ONT 29 Can the Management IP Address of an ONT Be
FAQ Configured

29 Can the Management IP Address of

an ONT Be Configured

Answer
ONT management IP addresses are classified as LAN-side management IP
addresses and WAN-side IP addresses.
● The LAN-side management IP address can be configured. To do so, choose
LAN > LAN Host Configuration from the main menu on the web page.
● The WAN-side management IP address is based on WAN port configurations.
– If the WAN port statically obtains an IP address, the WAN-side
management IP address can be configured. Ensure that the configured
management IP address can communicate with the upper-layer device.
– If the WAN port obtains an IP address in DHCP or PPPoE mode, the
WAN-side management IP address can only be obtained from the DHCP
server.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 56

EchoLife ONT
FAQ 30 What Is ONT's Optical Power Range

30 What Is ONT's Optical Power Range

Answer
For the ONTs using GPON upstream transmission: -27 dBm to -8 dBm (Class B+);
-30 dBm to -8dBm (Class C+).
For the ONTs using XG-PON upstream transmission: -28dBm to –8dBm(Class
N1a); -28dBm to -8dBm(Class N2a).

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 57

EchoLife ONT
FAQ 31 Can ONT's Factory Password Be Restored

31 Can ONT's Factory Password Be

Restored

Answer
Yes, but ONT's factory password cannot be separately restored. To restore the
password, restore the ONT's factory settings. Query the ONT's password on the
TR069 server or iTMS.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 58

EchoLife ONT
FAQ 32 How to Configure the Voice Service on an ONT

32 How to Configure the Voice Service

on an ONT

Answer
Configure the voice service through web pages, U2000, or TR069 servers on an
ONT that supports the voice service. For details, see the user manual of each ONT
device.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 59

EchoLife ONT 33 Can an ONT Connect to a Switch in the Lower
FAQ Layer to Support the Enterprise Private Line Service

33 Can an ONT Connect to a Switch in

the Lower Layer to Support the Enterprise
Private Line Service

Answer
No. ONTs cannot connect to a PON terminal, switch, or router in the lower layer.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 60

EchoLife ONT 34 Which Configurations Are Required for Logging
FAQ In to an ONT Through Web Pages

34 Which Configurations Are Required

for Logging In to an ONT Through Web
Pages

Answer
1. Connect the PC to the LAN port on the ONT.
2. The default IP address of the ONT is assumed to be 192.168.100.1. Set the IP
address of the PC to 192.168.100, which locates in the same network segment
as the ONT.
NOTE

If the IP address of the ONT is 192.168.1.1, set the IP address of the PC to be within
the same network segment, such as 192.168.1.100.
3. Enter http://192.168.100.1 in the address bar of the browser and press Enter.
Then, the login window is displayed.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 61

EchoLife ONT 35 Can an ONT Connect to a POS Machine in the
FAQ Lower Layer

35 Can an ONT Connect to a POS

Machine in the Lower Layer

Answer
Yes. The POS service is a type of data service, which promotes high requirements
on network quality.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 62

EchoLife ONT 36 Can an Optical Port on an ONT Connect to an
FAQ Optical Port on an Optical Transceiver

36 Can an Optical Port on an ONT

Connect to an Optical Port on an Optical
Transceiver

Answer
No. The optical port on an ONT is a PON port while the optical port on an optical
transceiver is a GE port.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 63

EchoLife ONT
FAQ 37 How Many MAC Addresses Can an ONT Learn

37 How Many MAC Addresses Can an

ONT Learn

Answer
1024

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 64

EchoLife ONT
FAQ 38 How to Provision the POS Service on an ONT

38 How to Provision the POS Service on

an ONT

Answer
The method of provisioning the POS service on an ONT is the same as that of
provisioning the common voice service on the ONT. For details, see the ONT user
manual.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 65

EchoLife ONT 39 Is the Wi-Fi Service Affected If Multiple ONTs Use
FAQ the Same Channel

39 Is the Wi-Fi Service Affected If

Multiple ONTs Use the Same Channel

Answer
Yes. The service is affected in the same channel.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 66

EchoLife ONT
FAQ 40 How to Change a Digitmap Mapping Mode

40 How to Change a Digitmap Mapping

Mode

Answer
Choose Voice > VoIP Basic Configuration from the main menu on the web page
and configure Digitmap Match Mode.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 67

EchoLife ONT
FAQ 41 Which ONTs Support Both IPv4 and IPv6

41 Which ONTs Support Both IPv4 and

IPv6

Answer
All gateway ONTs have supported IPv4, IPv6, and DS-Lite since V200R006C00/
V200R006C01.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 68

EchoLife ONT
FAQ 42 Which ONTs Support Polarity Reversal Impulse

42 Which ONTs Support Polarity

Reversal Impulse

Answer
All ONTs providing voice ports support polarity reversal impulse. To configure
polarity reversal impulse on an ONT, choose Voice > VoIP Advanced
Configuration from the main menu on the web page or configure the universal
value-added service profile through the U2000.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 69

EchoLife ONT 43 Is the Number of Concurrently Online Users
FAQ Limited on an ONT

43 Is the Number of Concurrently

Online Users Limited on an ONT

Answer
Yes. The number can be configured as follows: Choose Network Application >
Terminal Limit Configuration from the main menu on the web page.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 70

EchoLife ONT 44 Can Call Waiting Duration Be Changed on an
FAQ ONT

44 Can Call Waiting Duration Be

Changed on an ONT

Answer
No.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 71

EchoLife ONT 45 Does an ONT Require an IP Address for
FAQ Configuring Voice Data

45 Does an ONT Require an IP Address

for Configuring Voice Data

Answer
Yes. An IP address is required.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 72

EchoLife ONT 46 Can an Ethernet Port on an ONT Transparently
FAQ Transmit Multiple VLAN Tags

46 Can an Ethernet Port on an ONT

Transparently Transmit Multiple VLAN Tags

Answer
Yes.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 73

EchoLife ONT
FAQ 47 How to Clear ONT Data

47 How to Clear ONT Data

Answer
Clearing ONT data is similar to restoring factory settings for an ONT. Use either of
the following methods to restore factory settings for an ONT:
● Choose System Tools > Restore Default Configuration from the main menu
on the web page and click Restore Default Configuration.
● Hold down the RESET button for a long period of time (longer than 10s) to
restart the ONT with factory settings.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 74

 48 Can I Use an iPad to Log In to the ONT Web
EchoLife ONT Page to Update and Download the ONT
FAQ Configuration File

48Can I Use an iPad to Log In to the

ONT Web Page to Update and Download the
ONT Configuration File

Answer
An iPad cannot be used to perform a firmware upgrade, or update or download
the ONT configuration file.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 75

 49 Can an STA Automatically Switch to an Access
EchoLife ONT Point with Stronger Signal Strength in a Smart Wi-Fi
FAQ Coverage Network

49 Can an STA Automatically Switch to

an Access Point with Stronger Signal
Strength in a Smart Wi-Fi Coverage Network

Answer
● For an STA that has the capability of roaming aggressiveness, it automatically
compares the signal strength among detected access points and switches to
an access point with stronger signal strength.
● For an STA that does not have the capability of roaming aggressiveness, if the
ONT finds that the signal strength of the Wi-Fi device is poor, the ONT
disconnects the Wi-Fi device from its current access point and the Wi-Fi device
has to look for an access point with stronger signal strength.
NOTE

The action of Wi-Fi roaming and switching is mainly dependent to the user's Wi-Fi terminal.
Some Wi-Fi terminals will continuously attempt to connect to the access point from which
they had been disconnected rather than looking for an access point with stronger signal
strength. For these Wi-Fi terminals, contact the vendor to resolve the roaming and
switching issues.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 76

 50 Will User Services Be Affected During Wi-Fi
EchoLife ONT Access Point Switching in a Smart Wi-Fi Coverage
FAQ Network

50 Will User Services Be Affected

During Wi-Fi Access Point Switching in a
Smart Wi-Fi Coverage Network

Answer
● For buffered services (such as video play), no obvious service interruption is
sensitive to users during the switching.
● For services that are not buffered (such as web browsing), services will be
interrupted transiently (varying based on the user devices and Wi-Fi
environments) during switching and will be restored to normal after the
switching is completed.
The following table lists the reference data of service interruption duration in
various switching scenarios.

Switching Scenario Service Service Service

Interruption Interruption Interruption
Duration(IOS Duration(Androi Duration(Windo
Device) d Device) ws Device)

ONT to ETH/PLC AP 7s 10s 1s

ETH/PLC AP to ONT 5s 11s 1s

ONT to Repeater 8s 9s 8s

Repeater to ONT 12s 10s 2s

ETH/PLC AP to 1–4s 10s 2s

ETH/PLC AP

Repeater to 4s 10s 4–8s

Repeater

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 50 Will User Services Be Affected During Wi-Fi
EchoLife ONT Access Point Switching in a Smart Wi-Fi Coverage
FAQ Network

NOTE

The actual Wi-Fi switching duration is strongly related to factors including the user terminal
type, operating system type and version, and Wi-Fi chip driver. Interference sources in the
actual environment also need to be considered. Therefore, the data in the preceding table
servers only reference.
User terminal examples in the reference data are as follows:
● IOS device: iPhone 6
● Android device: HuaWei Mate 7
● Windows device: Lenovo YoGa1

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 78

 51 How to Resolve Incompatibility Between GPON
EchoLife ONT and XG-PON ONTs When They Share the Same
FAQ ODN?

51 How to Resolve Incompatibility

Between GPON and XG-PON ONTs When
They Share the Same ODN?

Answer
Compatibility between GPON and XG-PON ONTs:

Table 51-1 describes the Tx and Rx wavelengths of GPON an XG-PON ONTs.

Table 51-1 Tx and Rx wavelengths

Type Downstream Direction Upstream Direction

GPON Center wavelength: Center wavelength: 1310

1490 nm nm
Wavelength range: Wavelength range:
1480-1500 nm 1290-1330 nm

XG-PON Center wavelength: Center wavelength: 1270

1577 nm nm
Wavelength range: Wavelength range:
1575-1580 nm 1260-1280 nm

From wavelengths of XG-PON (asymmetric system with upstream rate 2.5 Gbit/s
and downstream rate 10 Gbit/s) and GPON ONTs, if they share the same ODN,
GPON ONTs (Table 51-2 lists compatibility) in the earlier stage require
wavelength block filter (WBF) for downstream isolation because they are in poor
performance in downstream optical signal isolation from XG-PON ONTs.
Otherwise, packet loss or even disconnection may occur caused by signal
interference. Therefore, the WBF needs to be added on the ONT or optical splitter.

Solution

The WBF is added on the optical splitter for GPON ONTs that are incompatible
with XG-PON ONTs sharing the same ODN. Specifically,

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 51 How to Resolve Incompatibility Between GPON
EchoLife ONT and XG-PON ONTs When They Share the Same
FAQ ODN?

● Male and female connectors.

● Can be externally connected to the SC/UPC (Shown in the following figure) or
AC/APC connector.

Figure 51-1 SC/UPC connector

Figure 51-2 and Figure 51-3 show specific solutions for live networks.

Figure 51-2 ONTs of different types are connected to the same optical splitter

Figure 51-3 Only early-stage GPON ONTs are connected to the same optical
splitter

Table 51-2 lists compatibility between GPON ONTs and XG-PON ONTs.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 80

 51 How to Resolve Incompatibility Between GPON
EchoLife ONT and XG-PON ONTs When They Share the Same
FAQ ODN?

NOTE

● The time in Compatibility is calculated from the ONT replacement. Detailed markets
and BOM codes needed to be queried.
● For details, collect the ONT SN and provide it to the Huawei technical support engineer
for querying.

Table 51-2 Compatibility between GPON ONTs and XG-PON ONTs

Model Compatibility

HG810/HG810A/HG850 Supported from the delivery in June

2012.

HG865/HG866 Supported from the delivery in January

2011.

HG851/OT550 Not supported.

HG813/HG850A/HG851A Supported from the delivery in June

2011.

HG860/HG861 Supported from the delivery in January

2011.

HG863 Replaced from June 2010.

HG8240/HG8240B/HG8240R/ Replaced from June 2010.

HG8240S/HG8240T/HG8240W/
HG8245
/HG8245T/HG8010/HG8110/
HG8247/HG8247A/HG8447
/HG8120/HG8120R/HG8242/
HG8242B/HG8040/HG8247T/HG8045
/HG8244T

HG8010A/HG8010H/HG8010U/ Supported by all models.

HG8245A/HG8245H/HG8110H/
HG8240A
/HG8240H/HG8240S/HG8240T/
HG8240u/HG8045A/HG8012H/
HG8247H
/HG8242H/HG8040H/HG8045H/
HG8045D/HG8245D/HG8245V/
HG8245W5

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 81

EchoLife ONT
FAQ 52 What Is the Meaning of ONT Indicators

52 What Is the Meaning of ONT

Indicators

Answer
Table 52-1and Table 52-2 describe meanings of general ONT indicators.

NOTE

Indicators of customized ONTs have different meanings. For details, see the Quick Start
delivered with an ONT.

Table 52-1 Meaning of Indicators on an ONT

Indicator Description Status Description

CATV CATV port Steady on The CATV function is enabled

LED and CATV signals are
received.

Off The CATV function is disabled

or CATV signals are not
received.

WPS WPS LED Steady on The WPS function is enabled.

Blinking A Wi-Fi terminal is accessing

the system.

Off The WPS function is disabled.

WLAN WLAN LED Steady on The WLAN function is

enabled.

Blinking Data is being transmitted on

the WLAN port.

Off The WLAN function is

disabled.

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EchoLife ONT
FAQ 52 What Is the Meaning of ONT Indicators

Indicator Description Status Description

USB USB port LED Steady on The USB port is connected

and is working in the host
mode, but no data is
transmitted.

Blinks quickly Data is being transmitted on

(twice per the USB port.
second)

Off The USB port is not

connected.

TEL1–TEL2 Voice Steady on The ONT is registered with

telephone the softswitch but no service
port LED flows are transmitted.

Blinking Service flows are transmitted.

Off The ONTl is not powered on

or fails to be registered to the
softswitch.

LAN1–LAN4 Ethernet port Steady on The Ethernet connection is in

LED the normal state.

Blinking Data is being transmitted on

the Ethernet port.

Off The Ethernet connection is

not set up.

LOS Connection See Table 52-2.

LED

PON Authenticatio See Table 52-2.

n LED

POWER Power supply Steady on The ONT is powered on.

LED
Off The power supply is cut off.

Table 52-2 Meaning of PON and LOS Indicators

No. Indicator Indicator Description
Status(PON) Status(LOS)

1 Off Off The ONT is prohibited by the

upper-layer device or blinks
2 Blinks twice a Blinks twice a abnormally, contact the service
second second provider for help.

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EchoLife ONT
FAQ 52 What Is the Meaning of ONT Indicators

No. Indicator Indicator Description

Status(PON) Status(LOS)

3 Blinks twice a Off The ONT attempts to set up a

second connection with its upper-layer
device.

4 Steady on Off A connection is set up between

the PON terminal and its
upper-layer device.

5 Off Blinks once two The ONT is not connected to

seconds optical fibers or does not
receive optical signals.

6 Blinks once two Blinks once two The hardware is faulty.

seconds seconds

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 84

EchoLife ONT 53 What Is a Rogue ONT and How to Prevent Such
FAQ an ONT?

53 What Is a Rogue ONT and How to

Prevent Such an ONT?

Answer
If an ONT transmits optical signals to upstream at a timestamp that is not
assigned to it, it is called a continuous-mode ONT. Such an ONT is also call the
rogue ONT, which transmits optical signals at any time. When a rogue ONT exists,
● If the rogue ONT is online, one or all of the other ONTs connected to the
same PON port on the OLT go offline or go online and offline frequently.
● If the rogue ONT is not configured, the other ONTs that are not configured
will fail to be automatically discovered.
Enable rogue ONT detection on the OLT. A rogue ONT will be isolated after being
detected.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 85

EchoLife ONT
FAQ 54 What is loop detection?

54 What is loop detection?

Answer
If a network cable is connected to two LAN ports of a optical modem, a loop
occurs on the port. A port loop may cause a network storm and service faults. The
ONT supports loop detection. If a loop is detected on a LAN port, the LAN port is
isolated to break the loop.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 86

EchoLife ONT
FAQ 55 What is the number of Wi-Fi accesses

55 What is the number of Wi-Fi

accesses

Answer
It is recommended that no more than 10 devices (including wired and Wi-Fi
devices) be connected to an ONT. If too many devices are connected, the user
experience deteriorates.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 87

 56 What are the restrictions on the application of
EchoLife ONT multiple management channels (including the
FAQ WebUI) of the ONT

56 What are the restrictions on the

application of multiple management
channels (including the WebUI) of the ONT

Answer
If services are provisioned on the NMS (U2000/TR069) and WebUI for an ONT at
the same time, the configurations may conflict and cause service exceptions. It is
recommended that you select an NMS (TR069 or U2000) for service provisioning
and subsequent O&M.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 88

EchoLife ONT 57 Some Intel Network Adapters Cannot Detect Wi-
FAQ Fi 6 SSIDs

57 Some Intel Network Adapters

Cannot Detect Wi-Fi 6 SSIDs

Answer
The SSID broadcast by the Wi-Fi 6 802.11ax router may not be displayed in the
Wi-Fi list of the Intel 802.11ac network adapter because the Intel wireless adapter
is incompatible with the Wi-Fi 6 high-efficiency SSID in the old driver. You are
advised to update the wireless adapter driver to the latest official version released
by Intel.
1. Check that the wireless adapter driver is a product listed in Table 1-1.

Table 57-1 Intel wireless adapter product list

2 2 WIFI 1 X 1 WIFI

Intel Dual Band Wireless-AC 7260 Intel Dual Band Wireless-AC 3165

Intel Dual Band Wireless-AC 7265 Intel Dual Band Wireless-AC 3168

Intel Dual Band Wireless-AC 8260 Intel Wireless-AC 9461

Intel Dual Band Wireless-AC 8265 Intel Wireless-AC 9462

Intel Wireless-AC 9260 -

Intel Wireless-AC 9560 -

2. If the wireless adapter is one listed in Table 1-1, update the driver version by
performing the following steps.
a. Log in to Intel®Download Center and click Wireless, as shown in the
following figure.

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EchoLife ONT 57 Some Intel Network Adapters Cannot Detect Wi-
FAQ Fi 6 SSIDs

b. After confirming the Windows® operating system version,click

Downloads and locate the applicable driver software version 21.10.1 (or
later) in Downloads page, then download and install the driver as
instructed.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 90

EchoLife ONT
FAQ 58 How to obtain the device SN

58 How to obtain the device SN

Answer
When a user needs after-sales service, the user needs to provide the serial number
(SN) or contract number of the device for product registration.
For an ONT, the PROD ID on the nameplate at the rear or bottom of the device is
its SN.

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EchoLife ONT
FAQ 58 How to obtain the device SN

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 92

EchoLife ONT 59 Does the ONT support the IP phone service on
FAQ the ETH side

59 Does the ONT support the IP phone

service on the ETH side

Answer
Yes. The ONT supports both the POTS port and the Ethernet port to access the IP
phone (such as Linksys/SPA) voice service.

Issue 07 (2021-08-23) Copyright © Huawei Technologies Co., Ltd. 93