IBS Hyderabad

Academic Year: 2022-23

Course Handout
Program : MBA
Course Code : SLIT612
Course Title : BUSINESS PROCESS INTEGRATION Semester: III
Faculty Name : Dr. J. Prince Vijai Room No: E-114
Mobile No. : +91-92931-26856 Email: [email protected]
Consultation Hours (Day/Time): Friday 1:45 to 3:00pm
_________________________________________________________________________________
Course Description:
As more and more businesses around the world adopt enterprise systems, it becomes increasingly
important for students to develop a more process-centric perspective that reflects the realities of
modern business environment in which they will work. Since business operations and enterprise
systems are tightly integrated in the modern business environment, it becomes necessary for students
to understand the ways in which real-world business processes are managed and executed in an
enterprise resource planning (ERP) system.
Business process integration, this course, covers the key processes supported by the world’s
leading enterprise resource planning system, SAP ERP. The key integrated business processes
include sales and distribution processes, materials management process, production planning and
execution processes, financial and managerial accounting processes, and warehouse management
process. Each process will be discussed within the context of its execution across functional areas in
a company, Global Bike Incorporation (GBI), with special emphasis on the role of data in managing
the coordination between activities and groups that helps students gain a deep appreciation for the
role of enterprise systems in effectively managing processes from multiple functional perspectives.

Course Objectives:
The objectives of the course are to:
● Explain the basic structure, processes, and concepts related to the ERP system,
● Infer the various steps involved in managing and executing the key integrated business
processes in the ERP environment, and
● Illustrate working skills to the students in the ERP environment through a case study method
and lab exercises.

Learning Outcomes:
At the end of the course, students will be able to:
 Demonstrate the steps involved in managing and executing the key integrated business
processes in the ERP environment,
 Plan integration among sales and distribution processes, materials management process,
production planning and execution processes, financial and controlling processes, and
warehouse management process of a business enterprise, and also
 Demonstrate the steps involved in data entries of an SAP-ERP environment.

1
Recommended Books:

 SAP University Alliances – Teaching Material

 SAP University Alliances – Exercise Book

Suggested Reference Books:

 Simha R. Magal and Jeffrey Word (2012), Integrated Business Processes with ERP Systems,
John Wiley & Sons Publication.
 Simha R. Magal and Jeffrey Word (2009), Essentials of Business Processes and Information
Systems, Wiley India Publication.
 Alexis Leon (2006), ERP Demystified, Tata-McGraw Hill Publication.
 Daniel C. Wood (2007), SAP SCM: Applications and Modeling for SCM, Wiley India
Publication.
 Paul Greenberg (2005), CRM at the Speed of Light: Essential Customer Strategies for the 21st
Century, 3/e, Tata McGraw Hill Publication.
Recommended ERP Software:

 SAP S/4HANA

Electronic and Web Resources:

 SAP Website; SAP Blog; SAP YouTube Channel

Expectations from Students:

 Students must report to the respective sessions well before the announced time. Latecomers
will not be permitted to join the class after the scheduled time. If late, the attendance for that
session will be marked as absent.
 Read the case study/material well prior to the class discussion. He/she is also expected to read
the chapter indicated in the course plan as the faculty directs.
 In the class discussion student is expected to participate actively and contribute to individual
and group learning. Evaluation is based on active participation.
 Evaluation is a continuous process at IBS. Every student needs to be aware of the timelines
given in the section below. Absence from these evaluations will mean non awarding of marks
in that particular component
 Wherever applicable, group assignments require each student to contribute to the group
effort. This enhances group effectiveness and leads to greater appreciation of working in
groups.
 Formal dressing is suggested for all students. Do not roam in the academic area and attend
classes in chappals/shorts/informal t-shirts
 Students are expected to show high regard and appreciation for in class discipline and desist
from using mobile phones. This disturbs the class ambience and unnecessarily diverts
attention of other students as well as the faculty member.
 Each faculty has been given a scheduled consultation hour. Utilize this time to meet the
faculty and clarify doubts if any, seek explanations and get mentored if needed.
 Attendance is compulsory in all sessions. However, refer to guidelines in your academic
handbook for exceptions.

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Evaluation Components and Timelines:
 Keeping in line with continuous evaluation at IBS, the following schedules have been drawn.
Students are expected to go through the dates/sessions mentioned and prepare accordingly.
Component
Components Due Date/Session Weightage
Number
Class Participation 1 Session 33 10%
Test (1) 2 Session 10 10%
Test (2) 3 Session 21 20%
Projects/Assignments/Practical 4 Session 33 20%
End-Term Exam At the end of the Semester 40%
Total = 100%

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 Course Outline:

Session Case Study/

Topics/Sub-Topics Learning Outcomes Reference Material
No. Lab Exercise
Process View of Organization,
Enterprise Resource Planning
(ERP), Supply Chain Management
(SCM), and Customer Relationship
Management (CRM) Systems
Chapter 1 in Magal and
Understand the importance of Word (2012; 2009)
Introduction to business process.
business processes and process
Functional view and process view of Case Study: Part I, II, and V in Leon
view of an organization.
organization. (2006)
1-2 ERP Implementation at
Need for Business Process
Understand the role of ERP, SCM, BPCL Part I in Wood (2007)
Reengineering (BPR).
CRM and their relationships in
Introduction to ERP, CRM and SCM. Part I and Part II in
supporting the business processes.
Operational advantages and problems Greenberg (2005)
of ERP implementation. CRM
modules.
Business value of SCM systems.
Integration of SCM and CRM with
other enterprise applications.

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 Introduction to SAP ERP, Global
Bike Incorporation (GBI) Case, and SAP Lab Exercise/ SAP UA Teaching
Understand the organizational Material:
Overview of SAP Modules Case Study:
structure, products, business Introduction to SAP and
3
partners, and business processes of Introduction to Global Introduction to GBI
Overview of SAP ERP, and
Global Bike Group. Bike Inc. (GBI)
Introduction to Global Bike
Incorporation (GBI).

Navigation in the SAP ERP SAP Lab Exercise:

Environment Assigning Logins and
Understand the navigation
Password in the class. SAP UA Teaching
Login Details, Setting up Passwords, processes in the SAP ERP
4 Explaining the Material:
SAP EASY Access, Toolbar, SAP environment to work on business
procedures of Logging Navigation in SAP ERP
Menu, Favorites Menu, Transaction processes and exercises.
in.
Codes, SAP Help, and SAP Library. Familiarizing with SAP
Screens and Menus.

SAP UA Teaching
Sales and Distribution (SD) Module: Understand a standard sales (or
5 Material:
Overview of SD Module [Theory] order-to-cash) process. SD Module

SD Lab Session 1:
SAP Lab Exercise: SAP UA Exercise Book:
Understand and perform tasks
6 Sales Order Process – Cycle 1 [Order SD Module – Display
related to sales order process. SD Exercises 1-5
Entry to Receipt of Payment] Exercises

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 SD Lab Session 2-4:
SAP Lab Exercise:
Sales Order Process – Cycle 2 [New Understand and perform an SAP UA Exercise Book:
7-9
Customer (Master Data) –Customer integrated order-to-cash cycle. SD Case Study SD Module – Case Study
Inquiry – Receipt of Payment]

10 TEST (1): Syllabus – up to SD Module

Materials Management (MM) SAP UA Teaching

Module: Understand a standard purchasing Material:
11
(or procure-to-pay) process. MM Module
Overview of MM Module [Theory]
MM Lab Session 1: SAP UA Exercise Book:
SAP Lab Exercise:
Understand and perform tasks MM Module – Display
12 Purchase Order Process – Cycle 1
related to purchase order process. MM Exercises 1-5 Exercise
[Order Entry – Accounts Payable]
MM Lab Session 2-4:
Purchase Order Process – Cycle 2 SAP Lab Exercise: SAP UA Exercise Book:
Understand and perform an
13-15 [New Vendor & New Trading Goods MM Module – Case Study
integrated procure-to-pay cycle. MM Case Study
(Master Data) – Order Entry – Review
G/L Accounts]

Production Planning (PP) Module: SAP UA Teaching

Understand a standard production Material:
16
Overview of PP Module [Theory] process. PP Module
PP Lab Session 1: SAP Lab Exercise: SAP UA Exercise Book:
Understand and perform tasks PP Module – Display
17 Production Planning Process – Cycle 1 related to production order process. PP Exercises 1-5 Exercises
[Display Stock – Display Work

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 Center]

PP Lab Session 2-4:

Production Planning Process – Cycle 2
[Change Material Master – Review Understand and perform an SAP Lab Exercise: SAP UA Exercise Book:
18-20 Stock] integrated production planning and
PP Case Study PP Module – Case Study
manufacturing execution cycle.
Manufacturing Execution Process –
Cycle 3 [Production Order – Settle
Cost]

21 TEST (2): Syllabus – MM & PP Modules

Financial Accounting (FI) Module: SAP UA Teaching

22 Understand a standard financial Material:
Overview of FI Module [Theory] accounting process. FI Module

FI Lab Session 1:
Understand and perform tasks SAP Lab Exercise: SAP UA Exercise Book:
23 Financial Accounting Process [Display related to financial accounting FI Module – Display
Chart of Account – Display Changes process. FI Exercises 1-3 Exercises
to Financial Accounting Documents]

Managerial Accounting (CO) SAP UA Teaching

24 Module: Understand the standard controlling Material:
processes. CO Module
Overview of CO Module [Theory]

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 CO Lab Session 1:
SAP Lab Exercise: SAP UA Exercise Book:
Managerial Accounting Process Understand and perform tasks
25 CO Module – Display
[Review Cost Center – Display related to controlling process. CO Exercises 1-3 Exercises
Individual Line Items]

Warehouse Management (WM) SAP UA Teaching

26 Module: Understand the standard warehouse Material:
management processes. WM Module
Overview of WM Module [Theory]

WM Lab Session 1: Understand and perform tasks SAP UA Exercise Book:

SAP Lab Exercise:
27 Warehouse Management Process related to warehouse management WM Module – Display
process. WM Exercises 1-2 Exercises
[Display Storage Bin]
Human Capital Management SAP UA Teaching
28 (HCM) Module: Understand the standard human Material:
capital management processes. HCM Module
Overview of HCM Module [Theory]
HCM Lab Session 1:
Understand and perform tasks SAP Lab Exercise: SAP UA Exercise Book:
29 Human Capital Management Process related to human capital HCM Module – Display
[Model Organizational Structure – management process. HCM Exercises 1-5 Exercises
Display Personal Master Record]

Project Management (PS) Module: SAP UA Teaching

30 Understand a standard process of Material:
Overview of PS Module [Theory] the project management. PS Module

PS Lab Session 1: Understand and perform tasks SAP UA Exercise Book:

31 SAP Lab Exercise:
Project Management Process [Display related to project management PS Module – Display
8
 Project – Display WBS-Elements – process. PS Exercises 1-6 Exercises
Display Activities – Display
Milestones – Display Actual Costs]
Enterprise Asset Management SAP UA Teaching
32 (EAM) Module: Understand a standard process of Material:
the enterprise asset management. EAM Module
Overview of EAM Module [Theory]
EAM Lab Session 1:
Understand and perform tasks SAP Lab Exercise: SAP UA Exercise Book:
33 Enterprise Asset Management Process related to enterprise asset EAM Module – Display
[Display Equipment – Display management process. EAM Exercises 1-2 Exercises
Functional Location]