Induction Program- IT

A Warm Welcome to TPL Family

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 Agenda

 Journey
 TPL IT Road Map
 High Level Architecture
 ERP Portal - Medha
 How to Access ERP
 Reports
 Support Process

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 TPL ERP Journey…….

- Oracle E Business Suite – R12 - 12.0. 4 version

2009-10 FY – Financials
2010-11 FY – Purchase Inventory and Projects

 2012-13 FY - Upgraded to 12.1.3

 Jan 2018 - Upgraded to 12.2.5

1st July 2018 – Live with New modules and better integration

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Agenda

TPL IT Road Map

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TPL IT Road Map

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TPL IT Road Map

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Modules & Integration

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 TPL ERP Architectural Diagram
Oracle 12.2.5 Fusion Sourcing
• DIRECT INPUT
• Overseas General Ledger
Expenditure • Purchase Requisition
• Employee PO & INV • PO/WO Approval • RFQ
Salaries • Material Receipts & Inventory
• Material Issue & consumption
• Online Quotation
• Negotiation

Cash Mgmt
• CORE HR
• Employee • PAN
AR
• Asset maintenance •

AP
Award

FA
Details EAM

• Primavera
• Project
scheduling • Project Costing
• Progress • Project Billing
updation Projects • Measurement Sheet
• Client BBU
• Supplier BBU
• CANDY
• Resource
Estimation
• Project Performance
Project Management • MIS Reports
• Workflow approval
mechanism
• Security based on
roles and
responsibilities

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Integration with the functions – SCM, Stores, F&A

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ERP Medha

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How to Access ERP ?

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 How to login in ERP

• URL: https://tplerp.tataprojects.com

• Login ID: User Employee ID

• Password: Initial Password is set to “welcome123”. User has to

change after first login. Advise to do not share password and
frequently change the password. Password should be Alfa-
numeric and minimum 8 digit.

Note : Raise SR – Process covered in subsequent slides

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Responsibilities (Menu)

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 NAVIGATION

Form (JAVA)

Web Page
(HTML)
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Self Service Page (HTML)

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JAVA BASED FORM

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ERP Reports

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 Report from ERP

• For getting report from ERP need to navigate to run request

• Output can be get in any format

• Some reports are in PDF or excel

• Output format to be change if reqd.

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Report from ERP

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Report from ERP

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Report from ERP

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Report from ERP

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Report from ERP

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Report from ERP

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Report from ERP

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CHANGING REPORT FORMAT

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REPORT OUTPUT

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REPORT OUTPUT

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Agenda

Support Process

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How to Raise SR for ERP

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 Service Now “Home” Page

How to log an Incident / Service Request - Click Service Catalog available on users’ homepage or Click on Homepage tab.

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Service Now –Creation of SR

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Service Now –Creation of SR

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Service Now –Creation of SR

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 Service Now –Updation of SR

User will get email notification if any inputs are needed from User over logged incident. User will have
to update Additional comments to provide required information

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 How to Raise Incidents/SRs for INRA

All Service categories under “End User Services” & “Datacenter Services” are
supported by INFRA team.

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How to Raise Incidents/SRs for INRA

End users are requested

to go to the respective
module a per the issue or
request.

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 ERP Support Team Contacts

S.No Support Module Associate Name Email ID Desk Phone Number Mobile Number

1 Manager Manas Mandal [email protected] 040 - 67299064 9133181007

2 Finance Rajyasri Tiruvathur [email protected] 040 - 67299132

3 Finance Sanat Kumar Mishra [email protected] 040 - 67299128
9121161238
4 Finance Srihanuman V [email protected] 040 - 67299053

5 Finance Shalini S [email protected] 040 - 67299056

6 PO / Inv Satya Saibaba [email protected] 040 - 67299062
7 PO / Inv Subramanyeswar [email protected] 040 - 67299058 9121161242

8 PO / Inv Rajitha N [email protected] 040 - 67299059

9 Projects Muralidhar Soni [email protected] 040 - 67299054 9121161241

10 TMU Rajeev Kaushik [email protected] 040 - 67299066 9121161240

DB Admin
(Login/Password & 9121161239
11 Responsibility) Vasudev Prasad T [email protected] 040 - 67299063

Email ID :Naveen Vaddadi -- [email protected] 49

 IT Support

Escalation Matrix

First level of escalation

1 . Md Ahmad Ali – IT Support Desk -04066238948

Email ID- [email protected]
2 . Soumya Katuri – Team Lead - 04066238545
Email ID’s – [email protected]

Second level Escalation :-

Gowri Shankar- Service Delivery Manager 
Contact no: 04066238941.
Email ID- [email protected]

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 You can even create ticket using Email

• Open new email and in address mention https://

tcs.service-now.com
• In Subject write create and mention the issue in one line.

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How to Reach IT Support

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Thank You

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