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Email Indemnity Form 2020

The document outlines terms for processing transactions via fax and email instructions for a customer's bank account. It states that the bank can act on instructions without confirmation if the signatures resemble authorized signatories, and the customer indemnifies the bank for any losses from fraudulent instructions. Once an instruction is sent via fax or email, it generally cannot be canceled, though the bank may try to comply with a cancellation request. The terms are governed by Zimbabwean law and any disputes will be referred to arbitration.

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Clive Moyo
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61 views

Email Indemnity Form 2020

The document outlines terms for processing transactions via fax and email instructions for a customer's bank account. It states that the bank can act on instructions without confirmation if the signatures resemble authorized signatories, and the customer indemnifies the bank for any losses from fraudulent instructions. Once an instruction is sent via fax or email, it generally cannot be canceled, though the bank may try to comply with a cancellation request. The terms are governed by Zimbabwean law and any disputes will be referred to arbitration.

Uploaded by

Clive Moyo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NAME OF CUSTOMER ________________________________________________

ACCOUNT NUMBER ________________________________________________

EMAIL ADDRESS _______________________________________________

CELL NO:

INDEMNITY/PAYMENT INSTRUCTION BY E MAIL MESSAGES/WITHDRAWALS/BALANCE ENQUIRY

The terms below set out the arrangements between you the Customer and us the Bank in relation to processing of
transactions on instructions received through fax and email.

These terms are additional to the terms which regulate your account(s) with us (and if there is any inconsistency these
terms will override those terms). If you have more than one account with us, these arrangements apply to each of your
accounts.

Instructions

1. The Bank will be entitled to act in accordance with instructions which the Customer gives via fax or email
without obtaining any confirmation of those instructions. Further the Bank only needs to satisfy itself by casual
inspection that the signatures on the faxed or emailed copy resemble the signatures of the Customers’ authorised
signatories without need to confirm the same.
2. Liability
If the Bank receives a fax or email instruction which identifies the client’s account, and with signatures thereon
apparently resembling signatures of authorised signatories, the Bank shall not be liable to the Customer and
shall be and is hereby indemnified by the Customer for any loss or damages arising from that instruction, more
particularly, if the loss or damages is caused by an instruction which ultimately turns out to have been
fraudulently given.

3. Once the Customer has sent an instruction to the Bank via fax or email, the instruction will normally not be
cancellable. If the Customer notifies the Bank that it wishes to cancel an instruction, the Bank may (but will not
have to) try to comply with that. If the Bank does try, the Customer will bear any costs the Bank incurs as a
result, and if the Bank tries and fails it will not be liable to the Customer for any loss of any kind.
4. Jurisdiction

These terms and conditions are to be governed by the laws of Zimbabwe.


Any dispute in relation to this agreement shall be referred to arbitration and the arbitrator shall be as appointed
by the President for the time being of the Arbitration Centre, Harare, and the arbitrator’s decision shall be
final.

Signed for and on behalf of the Bank this……… day of ………….………….20

Authorised Signatory …………………………………. 1.

Authorised Signatory …………………………………. 2.

Signed for and on behalf of the Customer this………… day of ………………… 20

Authorised Signatory …………………………………. 1.

Authorised Signatory …………………………………. 2.

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