Network Camera

User Manual
 Network Camera User Manual

Initiatives on the Use of Video Products

Thank you for choosing Hikvision products.

Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of
the role technology plays in improving business efficiency and quality of life, but at the same time,
the potential harm of its improper usage. For example, video products are capable of recording
real, complete and clear images. This provides a high value in retrospect and preserving real-time
facts. However, it may also result in the infringement of a third party's legitimate rights and
interests if improper distribution, use and/or processing of video data takes place. With the
philosophy of "Technology for the Good", Hikvision requests that every end user of video
technology and video products shall comply with all the applicable laws and regulations, as well as
ethical customs, aiming to jointly create a better community.
Please read the following initiatives carefully:
● Everyone has a reasonable expectation of privacy, and the installation of video products should
not be in conflict with this reasonable expectation. Therefore, a warning notice shall be given in
a reasonable and effective manner and clarify the monitoring range, when installing video
products in public areas. For non-public areas, a third party's rights and interests shall be
evaluated when installing video products, including but not limited to, installing video products
only after obtaining the consent of the stakeholders, and not installing highly-invisible video
products.
● The purpose of video products is to record real activities within a specific time and space and
under specific conditions. Therefore, every user shall first reasonably define his/her own rights
in such specific scope, in order to avoid infringing on a third party's portraits, privacy or other
legitimate rights.
● During the use of video products, video image data derived from real scenes will continue to be
generated, including a large amount of biological data (such as facial images), and the data
could be further applied or reprocessed. Video products themselves could not distinguish good
from bad regarding how to use the data based solely on the images captured by the video
products. The result of data usage depends on the method and purpose of use of the data
controllers. Therefore, data controllers shall not only comply with all the applicable laws and
regulations and other normative requirements, but also respect international norms, social
morality, good morals, common practices and other non-mandatory requirements, and respect
individual privacy, portrait and other rights and interests.
● The rights, values and other demands of various stakeholders should always be considered
when processing video data that is continuously generated by video products. In this regard,
product security and data security are extremely crucial. Therefore, every end user and data
controller, shall undertake all reasonable and necessary measures to ensure data security and
avoid data leakage, improper disclosure and improper use, including but not limited to, setting
up access control, selecting a suitable network environment (the Internet or Intranet) where
video products are connected, establishing and constantly optimizing network security.

i
 Network Camera User Manual

● Video products have made great contributions to the improvement of social security around the
world, and we believe that these products will also play an active role in more aspects of social
life. Any abuse of video products in violation of human rights or leading to criminal activities are
contrary to the original intent of technological innovation and product development. Therefore,
each user shall establish an evaluation and tracking mechanism of their product application to
ensure that every product is used in a proper and reasonable manner and with good faith.

ii
 Network Camera User Manual

Legal Information
© 2022 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version of this Manual at the Hikvision website
(https://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS" AND
"WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

iii
 Network Camera User Manual

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED

TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.

iv
 Network Camera User Manual

Update Firmware
For better user experience, we recommend you to update your device to the latest firmware asap.
Please get the latest firmware package from the official website or the local technical expert. For
more information, please visit the official website:
https://www.hikvision.com/en/support/download/firmware/.
For the upgrading settings, refer to Upgrade.

v
 Network Camera User Manual

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Danger Indicates a hazardous situation which, if not avoided, will or could

result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided,

Caution
could result in equipment damage, data loss, performance
degradation, or unexpected results.

Note Provides additional information to emphasize or supplement

important points of the main text.

vi
 Network Camera User Manual

Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger
or property loss.
Laws and Regulations
● The device should be used in compliance with local laws, electrical safety regulations, and fire
prevention regulations.
Electricity
● In the use of the product, you must be in strict compliance with the electrical safety regulations
of the nation and region.
● The equipment shall not be exposed to dripping or splashing and that no objects filled with
liquids, such as vases, shall be placed on the equipment.
● Provide a surge suppressor at the inlet opening of the equipment under special conditions such
as the mountain top, iron tower, and forest.
● CAUTION: To reduce the risk of fire, replace only with the same type and rating of fuse.
● The equipment must be connected to an earthed mains socket-outlet.
● An appropriate readily accessible disconnect device shall be incorporated external to the
equipment.
● An appropriate overcurrent protective device shall be incorporated external to the equipment,
not exceeding the specification of the building.
● An all-pole mains switch shall be incorporated in the electrical installation of the building.
● Ensure correct wiring of the terminals for connection to an AC mains supply.
● The equipment has been designed, when required, modified for connection to an IT power
distribution system.
Battery
● Do not ingest battery. Chemical burn hazard!
● This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it
can cause severe internal burns in just 2 hours and can lead to death.
● Keep new and used batteries away from children.
● If the battery compartment does not close securely, stop using the product and keep it away
from children.
● If you think batteries might have been swallowed or placed inside any part of the body, seek
immediate medical attention.
● CAUTION: Risk of explosion if the battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
● ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS.
● Improper replacement of the battery with an incorrect type may defeat a safeguard (for
example, in the case of some lithium battery types).

vii
 Network Camera User Manual

● Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery,
which may result in an explosion.
● Do not leave the battery in an extremely high temperature surrounding environment, which
may result in an explosion or the leakage of flammable liquid or gas.
● Do not subject the battery to extremely low air pressure, which may result in an explosion or
the leakage of flammable liquid or gas.
● + identifies the positive terminal(s) of equipment which is used with, or generates direct current.
- identifies the negative terminal(s) of equipment which is used with, or generates direct
current.
Fire Prevention
● No naked flame sources, such as lighted candles, should be placed on the equipment.
● The serial port of the equipment is used for debugging only.
Hot Surface Prevention
● CAUTION: Hot parts! Burned fingers when handling the parts. Wait one-half hour
after switching off before handling parts. This sticker is to indicate that the marked item can be
hot and should not be touched without taking care. For device with this sticker, this device is
intended for installation in a restricted access location, access can only be gained by service
persons or by users who have been instructed about the reasons for the restrictions applied to
the location and about any precautions that shall be taken.
Installation
● Install the equipment according to the instructions in this manual.
● To prevent injury, this equipment must be securely attached to the floor/wall in accordance
with the installation instructions.
● Never place the equipment in an unstable location. The equipment may fall, causing serious
personal injury or death.
Power Supply
● The input voltage should conform to IEC60950-1 standard: SELV (Safety Extra Low Voltage) and
the Limited Power Source. Refer to the appropriate documentation for detailed information.
● The power source should meet limited power source or PS2 requirements according to IEC
60950-1 or IEC 62368-1 standard.
● DO NOT connect multiple devices to one power adapter, to avoid over-heating or fire hazards
caused by overload.
● Make sure the plug is properly connected to the power socket.
White Light Illuminator (If supported)
● Possibly hazardous optical radiation emitted from this product.
● DO NOT stare at operating light source. May be harmful to the eyes.
● Wear appropriate eye protection or DO NOT turn on the white light when you assemble, install
or maintain the camera.

viii
 Network Camera User Manual

Transportation
● Keep the device in original or similar packaging while transporting it.
System Security
● The installer and user are responsible for password and security configuration.
Maintenance
● If the product does not work properly, please contact your dealer or the nearest service center.
● We shall not assume any responsibility for problems caused by unauthorized repair or
maintenance.
● A few device components (e.g., electrolytic capacitor) require regular replacement. The average
lifespan varies, so periodic checking is recommended. Contact your dealer for details.
Cleaning
● Please use a soft and dry cloth when clean inside and outside surfaces of the product cover. Do
not use alkaline detergents.
Using Environment
● When any laser equipment is in use, make sure that the device lens is not exposed to the laser
beam, or it may burn out.
● DO NOT expose the device to high electromagnetic radiation or dusty environments.
● For indoor-only device, place it in a dry and well-ventilated environment.
● DO NOT aim the lens at the sun or any other bright light.
● Make sure the running environment meets the requirement of the device. The operating
temperature shall be -30 °C to 60 °C (-22 °F to 140 °F), and the operating humidity shall be 95%
or less (no condensing).
● DO NOT place the camera in extremely hot, cold, dusty or damp locations, and do not expose it
to high electromagnetic radiation.
Emergency
● If smoke, odor, or noise arises from the device, immediately turn off the power, unplug the
power cable, and contact the service center.
Time Synchronization
● Set up device time manually for the first time access if the local time is not synchronized with
that of the network. Visit the device via Web browse/client software and go to time settings
interface.
Reflection
● Make sure that no reflective surface is too close to the device lens. The IR light from the device
may reflect back into the lens causing reflection.

ix
 Network Camera User Manual

Contents
Chapter 1 System Requirement .................................................................................................. 1
Chapter 2 Device Activation and Accessing ................................................................................. 2
2.1 Activate the Device via SADP ................................................................................................ 2
2.2 Activate the Device via Browser ........................................................................................... 2
2.3 Login ....................................................................................................................................... 3
2.3.1 Plug-in Installation ..................................................................................................... 3
2.3.2 Admin Password Recovery ........................................................................................ 4
2.3.3 Illegal Login Lock ........................................................................................................ 5
Chapter 3 Live View.................................................................................................................... 6
3.1 Live View Parameters ............................................................................................................ 6
3.1.1 Enable and Disable Live View .................................................................................... 6
3.1.2 Adjust Aspect Ratio .................................................................................................... 6
3.1.3 Live View Stream Type ............................................................................................... 6
3.1.4 Select the Third-Party Plug-in .................................................................................... 6
3.1.5 Window Division ........................................................................................................ 7
3.1.6 Light ............................................................................................................................ 7
3.1.7 Count Pixel .................................................................................................................. 7
3.1.8 Start Digital Zoom ...................................................................................................... 7
3.1.9 Auxiliary Focus............................................................................................................ 7
3.1.10 Lens Initialization ..................................................................................................... 8
3.1.11 Quick Set Live View .................................................................................................. 8
3.1.12 Lens Parameters Adjustment................................................................................... 8
3.1.13 Conduct 3D Positioning ............................................................................................ 9
3.2 Set Transmission Parameters................................................................................................ 9
3.3 Set Smooth Streaming......................................................................................................... 10
Chapter 4 Video and Audio ....................................................................................................... 12
4.1 Video Settings ...................................................................................................................... 12
4.1.1 Stream Type.............................................................................................................. 12
4.1.2 Video Type ................................................................................................................ 13

x
 Network Camera User Manual

4.1.3 Resolution ................................................................................................................. 13

4.1.4 Bitrate Type and Max. Bitrate ................................................................................. 13
4.1.5 Video Quality ............................................................................................................ 13
4.1.6 Frame Rate ............................................................................................................... 13
4.1.7 Video Encoding ......................................................................................................... 14
4.1.8 Smoothing................................................................................................................. 16
4.2 ROI........................................................................................................................................ 16
4.2.1 Set ROI ...................................................................................................................... 16
4.2.2 Set Face Tracking ROI ............................................................................................... 17
4.2.3 Set Target Tracking ROI ............................................................................................ 17
4.2.4 Set License Plate Tracking ROI ................................................................................. 18
4.3 Display Info. on Stream ....................................................................................................... 18
4.4 Audio Settings...................................................................................................................... 18
4.4.1 Audio Encoding ......................................................................................................... 18
4.4.2 Audio Input ............................................................................................................... 18
4.4.3 Audio Output ............................................................................................................ 19
4.4.4 Environmental Noise Filter ...................................................................................... 19
4.5 Two-way Audio .................................................................................................................... 19
4.6 Display Settings ................................................................................................................... 20
4.6.1 Scene Mode .............................................................................................................. 20
4.6.2 Image Parameters Switch ........................................................................................ 24
4.6.3 Video Standard ......................................................................................................... 25
4.6.4 Local Video Output ................................................................................................... 25
4.7 OSD ...................................................................................................................................... 25
4.8 Set Privacy Mask.................................................................................................................. 25
4.9 Overlay Picture .................................................................................................................... 26
4.10 Set Target Cropping ........................................................................................................... 26
Chapter 5 Video Recording and Picture Capture ........................................................................ 28
5.1 Storage Settings ................................................................................................................... 28
5.1.1 Set New or Unencrypted Memory Card .................................................................. 28
5.1.2 Set FTP ...................................................................................................................... 30

xi
 Network Camera User Manual

5.1.3 Set NAS ..................................................................................................................... 31

5.1.4 eMMC Protection ..................................................................................................... 31
5.1.5 Set Cloud Storage ..................................................................................................... 32
5.2 Video Recording .................................................................................................................. 32
5.2.1 Record Automatically ............................................................................................... 32
5.2.2 Record Manually ...................................................................................................... 34
5.2.3 Set Lite Storage......................................................................................................... 34
5.2.4 Playback and Download Video ................................................................................ 35
5.3 Capture Configuration ......................................................................................................... 35
5.3.1 Capture Automatically ............................................................................................. 35
5.3.2 Capture Manually ..................................................................................................... 36
5.3.3 Set Timing Wake ....................................................................................................... 36
5.3.4 View and Download Picture .................................................................................... 37
Chapter 6 Event and Alarm ....................................................................................................... 38
6.1 Basic Event ........................................................................................................................... 38
6.1.1 Set Motion Detection ............................................................................................... 38
6.1.2 Set Video Tampering Alarm ..................................................................................... 40
6.1.3 Set PIR Alarm ............................................................................................................ 41
6.1.4 Set Exception Alarm ................................................................................................. 42
6.1.5 Set Alarm Input ........................................................................................................ 42
6.1.6 Set Video Quality Diagnosis ..................................................................................... 42
6.1.7 Set Vibration Detection............................................................................................ 43
6.2 Smart Event ......................................................................................................................... 44
6.2.1 Detect Audio Exception............................................................................................ 44
6.2.2 Set Defocus Detection .............................................................................................. 45
6.2.3 Detect Scene Change ................................................................................................ 45
6.2.4 Set Face Detection .................................................................................................... 45
6.2.5 Set Video Loss ........................................................................................................... 46
6.2.6 Set Intrusion Detection ............................................................................................ 46
6.2.7 Set Line Crossing Detection ..................................................................................... 47
6.2.8 Set Region Entrance Detection ................................................................................ 49

xii
 Network Camera User Manual

6.2.9 Set Region Exiting Detection.................................................................................... 50

6.2.10 Set Unattended Baggage Detection ...................................................................... 51
6.2.11 Set Object Removal Detection ............................................................................... 52
6.2.12 Draw Area ............................................................................................................... 53
6.2.13 Set Size Filter .......................................................................................................... 53
Chapter 7 Network Settings ...................................................................................................... 54
7.1 TCP/IP .................................................................................................................................. 54
7.1.1 Multicast ................................................................................................................... 55
7.1.2 Multicast Discovery .................................................................................................. 55
7.2 SNMP ................................................................................................................................... 56
7.3 Set SRTP ............................................................................................................................... 56
7.4 Port Mapping ....................................................................................................................... 57
7.4.1 Set Auto Port Mapping............................................................................................. 57
7.4.2 Set Manual Port Mapping ........................................................................................ 57
7.4.3 Set Port Mapping on Router .................................................................................... 58
7.5 Port....................................................................................................................................... 59
7.6 Access to Device via Domain Name .................................................................................... 60
7.7 Access to Device via PPPoE Dial Up Connection ................................................................ 60
7.8 Wireless Dial ........................................................................................................................ 61
7.8.1 Set Wireless Dial ....................................................................................................... 61
7.8.2 Set Allowlist .............................................................................................................. 62
7.9 Wi-Fi ..................................................................................................................................... 62
7.9.1 Connect Device to Wi-Fi ........................................................................................... 63
7.10 Set Network Service .......................................................................................................... 63
7.11 Set Open Network Video Interface................................................................................... 64
7.12 Set ISUP .............................................................................................................................. 65
7.13 Set Alarm Server ................................................................................................................ 65
7.14 Access Camera via Hik-Connect ........................................................................................ 65
7.14.1 Enable Hik-Connect Service on Camera ................................................................ 66
7.14.2 Set Up Hik-Connect ................................................................................................ 67
7.14.3 Add Camera to Hik-Connect .................................................................................. 68

xiii
 Network Camera User Manual

Chapter 8 Arming Schedule and Alarm Linkage ......................................................................... 69

8.1 Set Arming Schedule ........................................................................................................... 69
8.2 Linkage Method Settings..................................................................................................... 69
8.2.1 Trigger Alarm Output ............................................................................................... 69
8.2.2 FTP/NAS/Memory Card Uploading ......................................................................... 71
8.2.3 Send Email ................................................................................................................ 71
8.2.4 Notify Surveillance Center ....................................................................................... 72
8.2.5 Trigger Recording ..................................................................................................... 72
8.2.6 Flashing Light ............................................................................................................ 72
8.2.7 Audible Warning....................................................................................................... 73
Chapter 9 System and Security ................................................................................................. 74
9.1 View Device Information .................................................................................................... 74
9.2 Search and Manage Log ...................................................................................................... 74
9.3 Simultaneous Login ............................................................................................................. 74
9.4 Import and Export Configuration File ................................................................................. 74
9.5 Export Diagnose Information .............................................................................................. 74
9.6 Reboot.................................................................................................................................. 75
9.7 Restore and Default ............................................................................................................ 75
9.8 Upgrade ............................................................................................................................... 75
9.9 Device Auto Maintenance ................................................................................................... 76
9.10 View Open Source Software License ................................................................................ 76
9.11 Wiegand ............................................................................................................................. 76
9.12 Metadata ........................................................................................................................... 77
9.13 Time and Date ................................................................................................................... 77
9.13.1 Synchronize Time Manually ................................................................................... 77
9.13.2 Set NTP Server ........................................................................................................ 77
9.13.3 Synchronize Time by Satellite ................................................................................ 78
9.13.4 Set DST .................................................................................................................... 78
9.14 Set RS-485 .......................................................................................................................... 78
9.15 Set RS-232 .......................................................................................................................... 79
9.16 Power Consumption Mode ............................................................................................... 79

xiv
 Network Camera User Manual

9.17 External Device .................................................................................................................. 80

9.17.1 Supplement Light Settings ..................................................................................... 80
9.17.2 Window Heater ...................................................................................................... 80
9.18 Security .............................................................................................................................. 81
9.18.1 Authentication........................................................................................................ 81
9.18.2 Set IP Address Filter ............................................................................................... 82
9.18.3 Set HTTPS ................................................................................................................ 82
9.18.4 Set QoS.................................................................................................................... 83
9.18.5 Set IEEE 802.1X ....................................................................................................... 83
9.18.6 Control Timeout Settings ....................................................................................... 83
9.18.7 Search Security Audit Logs ..................................................................................... 84
9.18.8 Security Reinforcement ......................................................................................... 84
9.18.9 SSH .......................................................................................................................... 84
9.19 Certificate Management ................................................................................................... 85
9.19.1 Create Self-signed Certificate ................................................................................ 85
9.19.2 Create Certificate Request ..................................................................................... 85
9.19.3 Import Certificate ................................................................................................... 85
9.19.4 Install Server/Client Certificate ............................................................................. 86
9.19.5 Install CA Certificate ............................................................................................... 86
9.19.6 Enable Certificate Expiration Alarm ...................................................................... 87
9.20 User and Account .............................................................................................................. 87
9.20.1 Set User Account and Permission .......................................................................... 87
9.20.2 Simultaneous Login ................................................................................................ 88
9.20.3 Online Users ........................................................................................................... 88
Chapter 10 Allocate VCA Resource............................................................................................ 89
10.1 Road Traffic........................................................................................................................ 89
10.1.1 Set Vehicle Detection ............................................................................................. 89
10.1.2 Set Mixed-Traffic Detection Rule........................................................................... 90
10.1.3 Uploading Pictures Settings ................................................................................... 91
10.1.4 Camera Settings...................................................................................................... 92
10.1.5 Import or Export Blocklist & Allowlist ................................................................... 92

xv
 Network Camera User Manual

10.2 Face Capture ...................................................................................................................... 92

10.2.1 Set Face Capture ..................................................................................................... 93
10.2.2 Overlay and Capture .............................................................................................. 93
10.2.3 Face Capture Algorithms Parameters .................................................................... 94
10.2.4 Set Shield Region .................................................................................................... 96
Chapter 11 Smart Display ......................................................................................................... 97
Chapter 12 EPTZ ....................................................................................................................... 98
12.1 Patrol.................................................................................................................................. 98
12.2 Auto-Tracking .................................................................................................................... 98
Chapter 13 Image Stitching ..................................................................................................... 100
A. Device Command ............................................................................................................... 102
B. Device Communication Matrix ........................................................................................... 103

xvi
 Network Camera User Manual

Chapter 1 System Requirement

Your computer should meet the requirements for proper visiting and operating the product.

Operating System Microsoft Windows XP SP1 and above version

CPU 2.0 GHz or higher
RAM 1G or higher
Display 1024×768 resolution or higher
Internet Explorer 8.0 and above version, Mozilla Firefox 30.0 to 51, and
Web Browser
Google Chrome 31 to 51

1
 Network Camera User Manual

Chapter 2 Device Activation and Accessing

To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.

Note
Refer to the user manual of the software client for the detailed information about the client
software activation.

2.1 Activate the Device via SADP

Search and activate the online devices via SADP software.
Before You Start
Access www.hikvision.com to get SADP software to install.
Steps
1. Connect the device to network using the network cable.
2. Run SADP software to search the online devices.
3. Check Device Status from the device list, and select Inactive device.
4. Create and input the new password in the password field, and confirm the password.

Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including upper case letters, lower case letters, numbers, and special characters)
in order to increase the security of your product. And we recommend you reset your password
regularly, especially in the high security system, resetting the password monthly or weekly can
better protect your product.

5. Click OK.
Device Status changes into Active.
6. Optional: Change the network parameters of the device in Modify Network Parameters.

2.2 Activate the Device via Browser

You can access and activate the device via the browser.
Steps
1. Connect the device to the PC using the network cables.
2. Change the IP address of the PC and device to the same segment.

2
 Network Camera User Manual

Note
The default IP address of the device is 192.168.1.64. You can set the IP address of the PC from
192.168.1.2 to 192.168.1.253 (except 192.168.1.64). For example, you can set the IP address of
the PC to 192.168.1.100.

3. Input 192.168.1.64 in the browser.

4. Set device activation password.

Caution
We highly recommend you create a strong password of your own choosing (using a minimum of
8 characters, including at least three of the following categories: upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

5. Click OK.
6. Input the activation password to log in to the device.
7. Optional: Go to Configuration → Network → Basic → TCP/IP to change the IP address of the
device to the same segment of your network.

2.3 Login
Log in to the device via Web browser.

2.3.1 Plug-in Installation

Certain operation systems and web browser may restrict the display and operation of the camera
function. You should install plug-in or complete certain settings to ensure normal display and
operation. For detailed restricted function, refer to the actual device.

Operating System Web Browser Operation

● Internet Explorer 8+
● Google Chrome 57 and
earlier version Follow pop-up prompts to
● Mozilla Firefox 52 and complete plug-in installation.
earlier version
Windows

● Google Chrome 57+

● Mozilla Firefox 52+ Click to
download and install plug-in.

3
 Network Camera User Manual

Operating System Web Browser Operation

Plug-in installation is not
required.
Go to Configuration →
Network → Advanced
Settings → Network Service
● Google Chrome 57+ to enable WebSocket or
● Mozilla Firefox 52+
Mac OS Websockets for normal view.
● Mac Safari 16+ Display and operation of
certain functions are
restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.

Note
The camera only supports Windows and Mac OS system and do not support Linux system.

2.3.2 Admin Password Recovery

If you forget the admin password, you can reset the password by clicking Forget Password on the
login page after completing the account security settings.
You can reset the password by setting the security question or email.

Note
When you need to reset the password, make sure that the device and the PC are on the same
network segment.

Security Question
You can set the account security during the activation. Or you can go to Configuration → System
→ User Management, click Account Security Settings, select the security question and input your
answer.
You can click Forget Password and answer the security question to reset the admin password
when access the device via browser.
Email
You can set the account security during the activation. Or you can go to Configuration → System
→ User Management, click Account Security Settings, input your email address to receive the
verification code during the recovering operation process.

4
 Network Camera User Manual

2.3.3 Illegal Login Lock

It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts
When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.

5
 Network Camera User Manual

Chapter 3 Live View

It introduces the live view parameters, function icons and transmission parameters settings.

3.1 Live View Parameters

The supported functions vary depending on the model.

3.1.1 Enable and Disable Live View

This function is used to quickly enable or disable live view of the channel.
● Click to start the live view.
● Click to stop the live view.

3.1.2 Adjust Aspect Ratio

Steps
1. Click Live View.
2. Click to select the aspect ratio.
● refers to 4:3 window size.
● refers to 16:9 window size.
● refers to original window size.
● refers to self-adaptive window size.
● refers to original ratio window size.

3.1.3 Live View Stream Type

Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.

3.1.4 Select the Third-Party Plug-in

When the live view cannot display via certain browsers, you can change the plug-in for live view
according to the browser.
Steps
1. Click Live View.
2. Click to select the plug-in.
When you access the device via Internet Explorer, you can select Webcomponents or
QuickTime.When you access the device via the other browsers, you can select Webcomponents,

6
 Network Camera User Manual

QuickTime, VLC or MJPEG.

3.1.5 Window Division

● refers to 1 × 1 window division.
● refers to 2 × 2 window division.
● refers to 3 × 3 window division.
● refers to 4 × 4 window division.

3.1.6 Light
Click to turn on or turn off the illuminator.

3.1.7 Count Pixel

It helps to get the height and width pixel of the selected region in the live view image.
Steps
1. Click to enable the function.
2. Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the bottom of the live view image.

3.1.8 Start Digital Zoom

It helps to see a detailed information of any region in the image.
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.

3.1.9 Auxiliary Focus

It is used for motorized device. It can improve the image if the device cannot focus clearly.
For the device that supports ABF, adjust the lens angle, then focus and click ABF button on the
device. The device can focus clearly.
Click to focus automatically.

Note
● If the device cannot focus with auxiliary focus, you can use Lens Initialization, then use auxiliary
focus again to make the image clear.
● If auxiliary focus cannot help the device focus clearly, you can use manual focus.

7
 Network Camera User Manual

3.1.10 Lens Initialization

Lens initialization is used on the device equipped with motorized lens. The function can reset lens
when long time zoom or focus results in blurred image. This function varies according to different
models.
Manual Lens Initialization
Click to operate lens initialization.

Auto Lens Initialization

Go to Configuration → System → Maintenance → Lens Correction to enable this function. You
can set the arming schedule, and the device will correct lens automatically during the
configured time periods.

3.1.11 Quick Set Live View

It offers a quick setup of PTZ, display settings, OSD, video/audio and VCA resource settings on live
view page.
Steps
1. Click to show quick setup page.
2. Set PTZ, display settings, OSD, video/audio and VCA resource parameters.
– For PTZ settings, see Lens Parameters Adjustment .
– For display settings, see Display Settings.
– For OSD settings, see OSD.
– For audio and video settings, see Video and Audio.
– For VCA settings, see Allocate VCA Resource.

Note
The function is only supported by certain models.

3.1.12 Lens Parameters Adjustment

It is used to adjust the lens focus, zoom and iris.
Zoom
● Click , and the lens zooms in.
● Click , and the lens zooms out.
Focus
● Click , then the lens focuses far and the distant object gets clear.
● Click , then the lens focuses near and the nearby object gets clear.

8
 Network Camera User Manual

PTZ Speed
Slide to adjust the speed of the pan/tilt movement.
Iris
● When the image is too dark, click to enlarge the iris.
● When the image is too bright, click to stop down the iris.

PTZ Lock
PTZ lock means to disable the zoom, focus and PTZ rotation functions of the corresponding
channel, so that to reduce the target missing caused by PTZ adjustment.
Go to Configuration → PTZ, checkEnable PTZ Lock, and click Save.

3.1.13 Conduct 3D Positioning

3D positioning is to relocate the selected area to the image center.
Steps
1. Click to enable the function.
2. Select a target area in live image.
– Left click on a point on live image: the point is relocated to the center of the live image. With
no zooming in or out effect.
– Hold and drag the mouse to a lower right position to frame an area on the live: the framed
area is zoomed in and relocated to the center of the live image.
– Hold and drag the mouse to an upper left position to frame an area on the live: the framed
area is zoomed out and relocated to the center of the live image.
3. Click the button again to turn off the function.

3.2 Set Transmission Parameters

The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Configuration → Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video

9
 Network Camera User Manual

fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the
multicast address for them before selection.

Note
For detailed information about multicast, refer to Multicast.

HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the
device.
Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the
frame rate to get a fluent live view. But the rule information may cannot display.
3. Click OK.

3.3 Set Smooth Streaming

It is a function to tackle the latency and network congestion caused by unstable network condition,
and keep the live view stream on the web browser or the client software smooth.
Before You Start
Add the device to your client software and select NPQ protocol in client software before
configuring the smooth streaming function.
Be sure that the Bitrate Type is selected as Constant and the SVC is selected as OFF before
enabling the function. Go to Configuration → Video/Audio → Video to set the parameters.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → Smooth Streaming.
2. Check Enable Smooth Streaming.
3. Select the mode for smooth streaming.

10
 Network Camera User Manual

Auto The resolution and bitrate are adjusted automatically and resolution
takes the priority. The upper limits of these two parameters will not
exceed the values you set on Video page. Go to Configuration →
Video/Audio → Video, set the Resolution and Max. Bitrate before
you enable smooth streaming function. In this mode, the frame rate
will be adjusted to the maximum value automatically.

Resolution Priority The resolution stays the same as the set value on Video page, and the
bitrate will be adjusted automatically. Go to Configuration →
Video/Audio → Video, set the Max. Bitrate before you enable
smooth streaming function. In this mode, the framerate will be
adjusted to the maximum value automatically.

Frame Rate Priority The image is still smooth even under the poor network, while the
image quality may be not good.

Error Correction The resolution and bitrate stay the same as the set values on Video
page. The mode is used to correct the data error during transmission
to ensure the image quality. You can set the Error Correction
Proportion within range of 0-100.
When the proportion is 0, the data error will be corrected by data
retransmission. When the proportion is higher than 0, the error data
will be corrected via redundant data that is added to the stream and
data retransmission. The higher the value is, the more redundant
date will be generated, the more data error would be corrected, but
the larger bandwidth would be required. When the proportion is 100,
the redundant data will be as large as the original data, and the
bandwidth is twice required.

Note
Be sure the bandwidth is sufficient in the Error Correction mode.

4. Save the settings.

11
 Network Camera User Manual

Chapter 4 Video and Audio

This part introduces the configuration of video and audio related parameters.

4.1 Video Settings

This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.

4.1.1 Stream Type

For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
means larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.
Other Streams
Steams other than the main stream and sub stream may also be offered for customized usage.

Set Custom Video

You can set up additional video streams if required. For custom video streams, you can preview
them, but cannot record or play back them.
Steps

Note
● The function is only supported by certain camera models.
● After restoring the device (not restore to default settings), quantity of custom video streams
and their names are kept, but the related parameters are restored.

1. Click to add a stream.

2. Change the stream name as needed.

12
 Network Camera User Manual

Note
Up to 32 letters and symbols (except &, <, >, ', or ") are allowed for the stream name.

3. Customize the stream parameters (resolution, frame rate, max. bitrate, video encoding).
4. Optional: Add stream description as needed.
5. Optional: If a custom stream is not needed, click to delete it.
6. Click Save.

4.1.2 Video Type

Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.

4.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth
and storage.

4.1.4 Bitrate Type and Max. Bitrate

Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.

4.1.5 Video Quality

When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.

4.1.6 Frame Rate

The frame rate is to describe the frequency at which the video stream is updated and it is

13
 Network Camera User Manual

measured by frames per second (fps).

A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.

4.1.7 Video Encoding

It stands for the compression standard the device adopts for video encoding.

Note
Available compression standards vary according to device models.

H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.

H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you
can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

Note
When H.264+ is enabled, Video Quality, I Frame Interval, Profile, SVC, Main Stream Smoothing
and ROI are not supported.

H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.

H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you
can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended

14
 Network Camera User Manual

max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

Note
When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

I-Frame Interval
I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.

SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video
compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.

15
 Network Camera User Manual

MPEG4
MPEG4, referring to MPEG-4 Part 2, is a video compression format developed by Moving Picture
Experts Group (MPEG).

MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
technology is used. Images in a MJPEG format is compressed as individual JPEG images.

Profile
This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.

4.1.8 Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.

4.2 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background information in
video compression. The technology assigns more encoding resource to the region of interest, thus
to increase the quality of the ROI whereas the background information is less focused.

4.2.1 Set ROI

ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or
H.265.
Steps
1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select Stream Type.
4. Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.

16
 Network Camera User Manual

Note
Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.

5. Input the Region Name and ROI Level.

6. Click Save.

Note
The higher the ROI level is, the clearer the image of the detected region is.

7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed
regions.

4.2.2 Set Face Tracking ROI

When the face tracking function is enabled in ROI and the face appears in the live picture, the
image of the face is clearer than that of the surrounding area.
Steps
1. Go to the ROI setting page: Configuration → Video/Audio → ROI.
2. Check Enable Face Tracking.
3. Select ROI Level in Dynamic Region.

Note
ROI level means the image quality enhancing level. The larger the value is, the better the image
quality would be.

4. Click Save.

4.2.3 Set Target Tracking ROI

The moving target is clearer than other areas in live image or recordings after enabling the
function.
Before You Start
Go to Configuration → PTZ → Smart Tracking to complete the smart tracking settings.
Steps
1. Go to Configuration → Video/Audio → ROI.
2. Check Enable Target Tracking.
3. Set ROI Level for target tracking. The higher the value is, the clearer the target is.
4. Click Save.

17
 Network Camera User Manual

4.2.4 Set License Plate Tracking ROI

When the license plate tracking ROI function is enabled and the license plate appears in the live
picture, the image of the license plate is clearer than that of the surrounding area.
Steps
1. Go to the ROI setting page: Configuration → Video/Audio → ROI.
2. Check Enable License Plate Tracking.
3. Select ROI Level in Dynamic Region.

Note
ROI level means the image quality enhancing level. The larger the value is, the better the image
quality would be.

4. Click Save.

4.3 Display Info. on Stream

The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can
set rules on the connected rear-end device or client software to detect the events including line
crossing, intrusion, etc.
Steps
1. Go to the setting page: Configuration → Video/Audio → Display Info. on Stream.
2. Check Enable Dual-VCA.
3. Click Save.

4.4 Audio Settings

It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.

4.4.1 Audio Encoding

Select the audio encoding compression of the audio.

4.4.2 Audio Input

Note
● Connect the audio input device as required.
● The audio input display varies with the device models.

18
 Network Camera User Manual

Set Audio Input to LineIn when the device connects to the

LineIn audio input device with the high output power, such as MP3,
synthesizer or active pickup.
Set Audio Input to MicIn when the device connects to the
MicIn audio input device with the low output power, such as
microphone or passive pickup.

4.4.3 Audio Output

Note
Connect the audio output device as required.
It is a switch of the device audio output. When it is disabled, all the device audio cannot output.
The audio output display varies with the device modes.

4.4.4 Environmental Noise Filter

Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to
some extent.

4.5 Two-way Audio

It is used to realize the two-way audio function between the monitoring center and the target in
the monitoring screen.
Before You Start
● Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output
devices for device connection.
● If the device has built-in microphone and speaker, two-way audio function can be enabled
directly.
Steps
1. Click Live View.
2. Click on the toolbar to enable two-way audio function of the camera.
3. Click , disable the two-way audio function.

19
 Network Camera User Manual

4.6 Display Settings

It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
Click Default to restore settings.

4.6.1 Scene Mode

There are several sets of image parameters predefined for different installation environments.
Select a scene according to the actual installation environment to speed up the display settings.

Image Adjustment
By adjusting the Brightness, Saturation, Hue, Contrast and Sharpness, the image can be best
displayed.

Figure 4-1 Saturation

Exposure Settings
Exposure is controlled by the combination of iris, shutter, and photo sensibility. You can adjust
image effect by setting exposure parameters.
In manual mode, you need to set Exposure Time, Gain and Slow Shutter.

Focus
It offers options to adjust the focus mode and the minimum focus distance.
Focus Mode
Auto
The device focuses automatically as the scene changes. If you cannot get a well-focused
image under auto mode, reduce light sources in the image and avoid flashing lights.
Semi-auto

20
 Network Camera User Manual

The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does
not change when the scene changes.
Manual
You can adjust the focus manually on the live view page.
Min. Focus Distance
When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens
does not focus.

Day/Night Switch
Day/Night Switch function can provide color images in the day mode and turn on fill light in the
night mode. Switch mode is configurable.
Day
The image is always in color.
Night
The image is black/white or colorful and the supplement light will be enabled to ensure clear
live view image at night.

Note
Only certain device models support the supplement light and colorful image.

Auto
The camera switches between the day mode and the night mode according to the illumination
automatically.
Scheduled-Switch
Set the Start Time and the End Time to define the duration for day mode.

Note
Day/Night Switch function varies according to models.

Grey Scale
You can choose the range of the Grey Scale as [0-255] or [16-235].

Rotate
When enabled, the live view will rotate 90 ° counterclockwise. For example, 1280 × 720 is rotated
to 720 × 1280.
Enabling this function can change the effective range of monitoring in the vertical direction.

21
 Network Camera User Manual

Lens Distortion Correction

For device equipped with motorized lens, image may appear distorted to some extent. Enable this
function to correct the distortion.

Note
● This function is only supported by certain device equipped with motorized lens.
● The edge of image will be lost if this function is enabled.

BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC
mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.

WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment
with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can
enable the WDR function and set the level. WDR automatically balances the brightness level of the
whole image and provides clear images with more details.

Note
When WDR is enabled, some other functions may be not supported. Refer to the actual interface
for details.

Figure 4-2 WDR

HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC
(High Light Compression) function can be enabled to weaken the bright area and brighten the dark

22
 Network Camera User Manual

area, so as to achieve the light balance of the overall picture.

White Balance
White balance is the white rendition function of the camera. It is used to adjust the color
temperature according to the environment.

Figure 4-3 White Balance

DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.
Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.

Figure 4-4 DNR

23
 Network Camera User Manual

Defog
You can enable the defog function when the environment is foggy and the image is misty. It
enhances the subtle details so that the image appears clearer.

Figure 4-5 Defog

EIS
Increase the stability of video image by using jitter compensation technology.

Mirror
When the live view image is the reverse of the actual scene, this function helps to display the
image normally.
Select the mirror mode as needed.

Note
The video recording will be shortly interrupted when the function is enabled.

4.6.2 Image Parameters Switch

The device automatically switches image parameters in set time periods.
Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch,
and set parameters as needed.

Set Switch
Switch the image parameters to the scene automatically in certain time periods.
Steps
1. Check Enable.
2. Select and configure the corresponding time period and the scene.

Note
For the scene configuration, refer to Scene Mode.

24
 Network Camera User Manual

3. Click Save.

4.6.3 Video Standard

Video standard is an ability of a video card or video display device that defines the amount of
colors that are shown and the resolution. The two most common video standard used are NTSC
and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual
scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual
scan lines. Select video signal standard according to the video system in your country/region.

4.6.4 Local Video Output

If the device is equipped with video output interfaces, such as BNC, CVBS, HDMI, and SDI, you can
preview the live image directly by connecting the device to a monitor screen.
Select the output mode as ON/OFF to control the output.

4.7 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding
parameters, and click Save to take effect.
Character Set
Select character set for displayed information. If Korean is required to displayed on screen, select
EUC-KR. Otherwise, select GBK.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.

4.8 Set Privacy Mask

The function blocks certain areas in the live view to protect privacy. No matter how the device
moves, the blocked scene will never be seen.
Steps
1. Go to privacy mask setting page: Configuration → Image → Privacy Mask.

25
 Network Camera User Manual

2. Check Enable Privacy Mask.

3. Click Draw Area. Drag the mouse in the live view to draw a closed area.
Drag the corners of Adjust the size of the area.
the area

Drag the area Adjust the position of the area.

Click Clear All Clear all the areas you set.

4. Click Stop Drawing.

5. Click Save.

4.9 Overlay Picture

Overlay a customized picture on live view.
Before You Start
The picture to overlay has to be in BMP format with 24-bit, and the maximum picture size is 128 ×
128 pixel.
Steps
1. Go to picture overlay setting page: Configuration → Image → Picture Overlay.
2. Click Browse to select a picture, and click Upload.
The picture with a red rectangle will appear in live view after successfully uploading.
3. Check Enable Picture Overlay.
4. Drag the picture to adjust its position.
5. Click Save.

4.10 Set Target Cropping

You can crop the image, transmit and save only the images of the target area to save transmission
bandwidth and storage.
Steps
1. Go to Configuration → Video/Audio → Target Cropping.
2. Check Enable Target Cropping and set Third Stream as the Stream Type.

Note
After enabling target cropping, the third stream resolution cannot be configured.

3. Select a Cropping Resolution.

A red frame appears in the live view.
4. Drag the frame to the target area.
5. Click Save.

26
 Network Camera User Manual

Note
● Only certain models support target cropping and the function varies according to different
camera models.
● Some functions may be disabled after enabling target cropping.

27
 Network Camera User Manual

Chapter 5 Video Recording and Picture Capture

This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.

5.1 Storage Settings

This part introduces the configuration of several common storage paths.

5.1.1 Set New or Unencrypted Memory Card

Before You Start
Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick
Start Guide of the device.
Steps
1. Go to Configuration → Storage → Storage Management → HDD Management.
2. Select the memory card.

Note
If an Unlock button appears, you need to unlock the memory card first. See Detect Memory
Card Status for details.

3. Click Format to initialize the memory card.

When the Status of memory card turns from Uninitialized to Normal, the memory card is ready
for use.
4. Optional: Encrypt the memory card.
1) Click Encrypted Format.
2) Set the encryption password.
3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.

Note
Keep your encryption password properly. Encryption password cannot be found if forgotten.

5. Optional: Define the Quota of the memory card. Input the percentage for storing different
contents according to your needs.
6. Click Save.

28
 Network Camera User Manual

Detect Memory Card Status

The device detects the status of Hikvision memory card. You receive notifications when your
memory card is detected abnormal.
Before You Start
The configuration page only appears when a Hikvision memory card is installed to the device.
Steps
1. Go to Configuration → Storage → Storage Management → Memory Card Detection.
2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan
It shows the percentage of the remaining lifespan. The lifespan of a memory card may be
influenced by factors such as its capacity and the bitrate. You need to change the memory
card if the remaining lifespan is not enough.
Health Status
It shows the condition of your memory card. There are three status descriptions: good, bad,
and damaged. You will receive a notification if the health status is anything other than good
when the Arming Schedule and Linkage Method are set.

Note
It is recommended that you change the memory card when the health status is not "good".

3. Click R/W Lock to set the permission of reading and writing to the memory card.
1. Add a LockSelect the Lock Switch as ON.
2. Enter the password.
3. Click Save
Unlock
● If you use the memory card on the device that locks it, unlocking will be done automatically
and no unlocking procedures are required on the part of users.
● If you use the memory card (with a lock) on a different device, you can go to HDD
Management to unlock the memory card manually. Select the memory card, and click
Unlock. Enter the correct password to unlock it.
1. Remove the LockSelect the Lock Switch as OFF.
2. Enter the password in Password Settings.
3. Click Save.

Note
● Only admin user can set the R/W Lock.
● The memory card can only be read and written when it is unlocked.
● If the device, which adds a lock to a memory card, is restored to the factory settings, you can
go to HDD Management to unlock the memory card.

29
 Network Camera User Manual

4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method
Settings for details.
5. Click Save.

5.1.2 Set FTP

You can configure the FTP server to save images which are captured by events or a timed snapshot
task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.
FTP Protocol
FTP and SFTP are selectable. The files uploading is encrypted by using SFTP protocol.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filing Interval
For better picture management, you can set the picture filing interval from 1 day to 30 days.
Pictures captured in the same time interval will be saved in one folder named after the
beginning date and ending date of the time interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to
use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g.,
10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by
adding a Custom Prefix to the default naming rule.
3. Check Upload Picture to enable uploading snapshots to the FTP server.
4. Check Enable Automatic Network Replenishment.

30
 Network Camera User Manual

Note
Upload to FTP/Memory Card/NAS in Linkage Method and Enable Automatic Network
Replenishment should be both enabled simultaneously.

5. Click Test to verify the FTP server.

6. Click Save.

5.1.3 Set NAS

Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No.. Enter the server address and file path for the disk.
Server Address
The IP address of the network disk.
File Path
The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is
selected.
3. Click Test to check whether the network disk is available.
4. Click Save.

5.1.4 eMMC Protection

It is to automatically stop the use of eMMC as a storage media when its health status is poor.

Note
The eMMC protection is only supported by certain device models with an eMMC hardware.
Go to Configuration → System → Maintenance → System Service for the settings.
eMMC, short for embedded multimedia card, is an embedded non-volatile memory system. It is
able to store the captured images or videos of the device.
The device monitors the eMMC health status and turns off the eMMC when its status is poor.
Otherwise, using a worn-out eMMC may lead to device boot failure.

31
 Network Camera User Manual

5.1.5 Set Cloud Storage

It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps

Caution
If the cloud storage is enabled, the pictures are stored in the cloud video manager firstly.

1. Go to Configuration → Storage → Storage Management → Cloud Storage.

2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version The protocol version of the cloud video manager.

Server IP The IP address of the cloud video manager. It supports IPv4 address.

Serve Port The port of the cloud video manager. You are recommended to use
the default port.

AccessKey The key to log in to the cloud video manager.

SecretKey The key to encrypt the data stored in the cloud video manager.

User Name and The user name and password of the cloud video manager.
Password

Picture Storage Pool The ID of the picture storage region in the cloud video manager.
ID Make sure storage pool ID and the storage region ID are the same.

4. Click Test to test the configured settings.

5. Click Save.

5.2 Video Recording

This part introduces the operations of manual and scheduled recording, playback, and
downloading recorded files.

5.2.1 Record Automatically

This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.

32
 Network Camera User Manual

Steps
1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Check Enable.
3. Select a record type.

Note
The record type is vary according to different models.

Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external
alarm input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.
5. Click Advanced to set the advanced settings.
Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.

33
 Network Camera User Manual

Note
When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.

Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.

5.2.2 Record Manually

Steps
1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click in the live view interface to start recording. Click to stop recording.

5.2.3 Set Lite Storage

After the lite storage is enabled, the frame rate and bitrate of the video stream can be reduced to
lengthen the storage time of the memory card when there is no moving object in the monitoring
scenario.
Steps
1. Go to Configuration → Storage → Storage Management → Lite Storage.
2. Check Enable and set the level. The higher the level is, the larger the frame rate and bitrate
are, and the shorter the recommended storage time is.
3. Set the storage time. The device automatically calculates the bitrate and offers the
recommended storage time according to the memory card space and level. You are
recommended to set the storage time to the device recommended time.

Note
● If the lite storage is enabled, unformatted memory card will be formatted automatically.
● The displayed available space of the memory card is assigned by default according to
Percentage of Record in Storage → Storage Management → Quota. You can adjust it as
required.
● Only certain device models support the function.

34
 Network Camera User Manual

5.2.4 Playback and Download Video

You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click Playback.
2. Set search condition and click Search.
The matched video files showed on the timing bar.
3. Click to play the video files.
– Click to clip video files.
– Double click the live view image to play video files in full screen. Press ESC to exit full screen.

Note
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.

4. Click on the playback interface to download files.

1) Set search condition and click Search.
2) Select the video files and then click Download.

Note
Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.

5.3 Capture Configuration

The device can capture the pictures manually or automatically and save them in configured saving
path. You can view and download the snapshots.

5.3.1 Capture Automatically

This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.
Steps
1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered

35
 Network Camera User Manual

Capture a picture when an event is triggered.

3. Set the Format, Resolution, Quality, Interval, and Capture Number.
4. Refer to Set Arming Schedule for configuring schedule time.
5. Click Save.

5.3.2 Capture Manually

Steps
1. Go to Configuration → Local.
2. Set the Image Format and saving path to for snapshots.
JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.

5.3.3 Set Timing Wake

When the device is sleeping, it will wake up at the set time interval, and capture pictures and
upload them.
Steps

Note
The function is only supported by certain device models.

1. Go to Configuration → System → System Settings → Power Consumption Mode, under Sleep

Schedule, click the time schedule to set Sleep Capture Interval.
2. Enter Configuration → Event → Basic Event → Timing Wake.
3. Check Enable.
4. Select Capture Types.
5. For the linkage method settings, see Linkage Method Settings.
6. Click Save.
Result
The device will wake up at the set sleep capture interval, and capture pictures and upload them.

36
 Network Camera User Manual

5.3.4 View and Download Picture

You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click Picture.
2. Set search condition and click Search.
The matched pictures showed in the file list.
3. Select the pictures then click Download to download them.

Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.

37
 Network Camera User Manual

Chapter 6 Event and Alarm

This part introduces the configuration of events. The device takes certain response to triggered
alarm.

6.1 Basic Event

6.1.1 Set Motion Detection

It helps to detect the moving objects in the detection region and trigger the linkage actions.
Steps
1. Go to Configuration → Event → Basic Event → Motion Detection.
2. Check Enable Motion Detection.
3. Optional: Highlight to display the moving object in the image in green.
1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local.
3) Set Rules to Enable.
4. Select Configuration Mode, and set rule region and rule parameters.
– For the information about normal mode, see Normal Mode.
– For the information about expert mode, see Expert Mode.
5. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.
6. Click Save.

Expert Mode
You can configure the motion detection parameters of day/night switch according to the actual
needs.
Steps
1. Select expert mode in Configuration.
2. Set parameters of expert mode.
Day/Night Switch
OFF: Day/night switch is disabled.
Day/Night Auto-Switch: The system switches day/night mode automatically according to
environment. It displays colored image at day and black and white image at night.
Day/Night Scheduled-Switch: The system switches day/night mode according to the schedule.
It switches to day mode during the set periods and switches to night mode during the other
periods.

38
 Network Camera User Manual

Sensitivity
The higher the value of sensitivity is, the more sensitive the motion detection is. If the
sensitivity is set to 0, motion detection and dynamic analysis do not take effect.
Proportion
It refers to the proportion that a moving object occupies in the drawn area. When the size of
the object exceeds the set proportion, motion detection is triggered.
3. Select an Area and click Draw Area. Click and drag the mouse on the live video, then release the
mouse to finish drawing one area.

Figure 6-1 Set Rules

Stop Drawing Finish drawing one area.

Clear All Delete all the areas.

4. Optional: Repeat the above steps to set multiple areas.

Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps
1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.
3. Set Detection Target. Human and vehicle are available. If the detection target is not selected, all
the detected targets will be reported, including the human and vehicle.

39
 Network Camera User Manual

4. Click Draw Area. Click and drag the mouse on the live video, and then release the mouse to
finish drawing one area.
Stop Drawing Stop drawing one area.

Clear All Clear all the areas.

5. Optional: You can set the parameters of multiple areas by repeating the above steps.

6.1.2 Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered
and the device takes certain alarm response actions.
Steps
1. Go to Configuration → Event → Basic Event → Video Tampering.
2. Check Enable.
3. Set the Sensitivity. The higher the value is, the easier to detect the area covering.
4. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing Finish drawing.

Clear All Delete all the drawn areas.

40
 Network Camera User Manual

Figure 6-2 Set Video Tampering Area

5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6. Click Save.

6.1.3 Set PIR Alarm

A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of
view. The heat energy dissipated by a person, or any other warm blooded creature such as dogs,
cats, etc., can be detected.
Steps

Note
Only certain models support PIR alarm.

1. Go to Configuration → Advanced Configuration → Basic Event → PIR Alarm.

2. Check Enable PIR Alarm.

41
 Network Camera User Manual

3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
4. Click Save.

6.1.4 Set Exception Alarm

Exception such as network disconnection can trigger the device to take corresponding action.
Steps
1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.
HDD Full The HDD storage is full.

HDD Error Error occurs in HDD.

Network The device is offline.

Disconnected

IP Address Conflicted The IP address of current device is same as that of other device in the
network.

Illegal Login Incorrect user name or password is entered.

3. Refer to Linkage Method Settings for setting linkage method.

4. Click Save.

6.1.5 Set Alarm Input

Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start
Make sure the external alarm device is connected. See Quick Start Guide for cable connection.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handling.
3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.

6.1.6 Set Video Quality Diagnosis

When the video quality of the device is abnormal and the alarm linkage is set, the alarm will be

42
 Network Camera User Manual

triggered automatically.
Steps
1. Go to Configuration → Event → Basic Event → Video Quality Diagnosis.
2. Select Diagnosis Type.
3. Set the corresponding parameters.
Alarm Detection Interval
The time interval to detect the exception.
Sensitivity
The higher the value is, the more easily the exception will be detected, and the higher
possibility of misinformation would be.
Alarm Delay Times
The device uploads the alarm when the alarm reaches the set number of times.
4. Check Enable, and the selected diagnosis type will be detected.
5. Set arming schedule. See Set Arming Schedule.
6. Set linkage method. See Linkage Method Settings.
7. Click Save.

Note
The function is only supported by certain models. The actual display varies with models.

6.1.7 Set Vibration Detection

It is used to detect whether the device is vibrating. The device reports an alarm and triggers
linkage actions if the function is enabled.
Steps
1. Go to Configuration → Event → Basic Event → Vibration Detection.
2. Check Enable.
3. Drag the slider to set the detection sensitivity. You can also enter number to set the sensitivity.
4. Set the arming schedule. See Set Arming Schedule.
5. Set the linkage method. See Linkage Method Settings.
6. Click Save.

Note
The function is only supported by certain models. The actual display varies with models.

43
 Network Camera User Manual

6.2 Smart Event

Set smart events by the following instructions.

Note
● For certain device models, you need to enable the smart event function on VCA Resource page
first to show the function configuration page.
● The function varies according to different models.

6.2.1 Detect Audio Exception

Audio exception detection function detects the abnormal sound in the scene, such as the sudden
increase/decrease of the sound intensity, and some certain actions can be taken as response.
Steps
1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection
Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.

Note
● The lower the sensitivity is, the more significant the change should be to trigger the
detection.
● The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.

Sudden Decrease of Sound Intensity Detection

Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.
4. Click Save.

Note
The function varies according to different models.

44
 Network Camera User Manual

6.2.2 Set Defocus Detection

The blurred image caused by lens defocus can be detected. If it occurs, the device can take linkage
actions.
Steps
1. Go to Configuration → Event → Smart Event → Defocus Detection.
2. Check Enable.
3. Set Sensitivity. The higher the value is, the more easily the defocus image can trigger the alarm.
You can adjust the value according to the actual environment.
4. For the linkage method settings, refer to Linkage Method Settings.
5. Click Save.

Note
The function is only supported by certain models. The actual display varies with models.

6.2.3 Detect Scene Change

Scene change detection function detects the change of the scene. Some certain actions can be
taken when the alarm is triggered.
Steps
1. Go to Configuration → Event → Smart Event → Scene Change Detection.
2. Click Enable.
3. Set the Sensitivity. The higher the value is, the more easily the change of scene can be detected.
But the detection accuracy is reduced.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Save.

Note
The function varies according to different models.

6.2.4 Set Face Detection

It helps to detect the face in the detection region. If a face is detected, the device triggers the
linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Face Detection.
2. Check Enable Face Detection.
3. Optional: Highlight to display the face in the image.

45
 Network Camera User Manual

1) Check Enable Dynamic Analysis For Face Detection.

2) Go to Configuration → Local, set Rules to Enable.
4. Set Sensitivity. The lower the sensitivity is, the profile of the face or unclear face is more
difficult to detect.
5. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.
6. Click Save.

6.2.5 Set Video Loss

This function can detect the video signal loss in time and trigger the linkage action.
Steps
1. Go to Configuration → Event → Basic Event → Video Loss.
2. Check Enable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
4. Click Save.

6.2.6 Set Intrusion Detection

It is used to detect objects entering and loitering in a pre-defined virtual region. If it occurs, the
device can take linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Intrusion Detection.
2. Check Enable.
3. Select a Region. For the detection region settings, refer to Draw Area.
4. Set rules.
Sensitivity Sensitivity stands for the percentage of the body part of an
acceptable target that enters the pre-defined region. Sensitivity = 100
- S1/ST × 100. S1 stands for the target body part that goes across the
pre-defined region. ST stands for the complete target body. The
higher the value of sensitivity is, the more easily the alarm can be
triggered.

Threshold Threshold stands for the threshold for the time of the object loitering
in the region. If the time that one object stays exceeds the threshold,
the alarm is triggered. The larger the value of the threshold is, the
longer the alarm triggering time is.

Detection Target Human and vehicle are available. If the detection target is not
selected, all the detected targets will be reported, including the

46
 Network Camera User Manual

human and vehicle.

Target Validity If you set a higher validity, the required target features should be
more obvious, and the alarm accuracy would be higher. The target
with less obvious features would be missing.

Figure 6-3 Set Rule

5. Optional: You can set the parameters of multiple areas by repeating the above steps.
6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
7. Click Save.

6.2.7 Set Line Crossing Detection

It is used to detect objects crossing a pre-defined virtual line. If it occurs, the device can take
linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Line Crossing Detection.
2. Check Enable.
3. Select one Line and set the size filter. For the size filter settings, refer to Set Size Filter.
4. Click Draw Area and a line with an arrow appears in the live video. Drag the line to the location
on the live video as desired.
5. Set rules.
Direction It stands for the direction from which the object goes across the line.
A<->B: The object going across the line from both directions can be

47
 Network Camera User Manual

detected and alarms are triggered.

A->B: Only the object crossing the configured line from the A side to
the B side can be detected.
B->A: Only the object crossing the configured line from the B side to
the A side can be detected.

Sensitivity It stands for the percentage of the body part of an acceptable target
that goes across the pre-defined line. Sensitivity = 100 - S1/ST × 100.
S1 stands for the target body part that goes across the pre-defined
line. ST stands for the complete target body. The higher the value of
sensitivity is, the more easily the alarm can be triggered.

Detection Target Human and vehicle are available. If the detection target is not
selected, all the detected targets will be reported, including the
human and vehicle.

Target Validity If you set a higher validity, the required target features should be
more obvious, and the alarm accuracy would be higher. The target
with less obvious features would be missing.

Figure 6-4 Set Rule

6. Optional: You can set the parameters of multiple areas by repeating the above steps.
7. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
8. Click Save.

48
 Network Camera User Manual

6.2.8 Set Region Entrance Detection

It is used to detect objects entering a pre-defined virtual region from the outside place. If it occurs,
the device can take linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Region Entrance Detection.
2. Check Enable.
3. Select one Region. For the region settings, refer to Draw Area.
4. Set the detection target, sensitivity and the target validity.
Sensitivity It stands for the percentage of the body part of an acceptable target
that goes across the pre-defined region. Sensitivity = 100 - S1/ST ×
100. S1 stands for the target body part that goes across the
pre-defined region. ST stands for the complete target body. The
higher the value of sensitivity is, the more easily the alarm can be
triggered.

Detection Target Human and vehicle are available. If the detection target is not
selected, all the detected targets will be reported, including the
human and vehicle.

Target Validity If you set a higher validity, the required target features should be
more obvious, and the alarm accuracy would be higher. The target
with less obvious features would be missing.

Figure 6-5 Set Rule

5. Optional: You can set the parameters of multiple areas by repeating the above steps.

49
 Network Camera User Manual

6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
7. Click Save.

6.2.9 Set Region Exiting Detection

It is used to detect objects exiting from a pre-defined virtual region. If it occurs, the device can
take linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Region Exiting Detection
2. Check Enable.
3. Select one Region. For the detection region settings, refer to Draw Area.
4. Set the detection target, sensitivity and the target validity.
Sensitivity It stands for the percentage of the body part of an acceptable target
that goes across the pre-defined region. Sensitivity = 100 - S1/ST ×
100. S1 stands for the target body part that goes across the
pre-defined region. ST stands for the complete target body. The
higher the value of sensitivity is, the more easily the alarm can be
triggered.

Detection Target Human and vehicle are available. If the detection target is not
selected, all the detected targets will be reported, including the
human and vehicle.

Target Validity If you set a higher validity, the required target features should be
more obvious, and the alarm accuracy would be higher. The target
with less obvious features would be missing.

50
 Network Camera User Manual

Figure 6-6 Set Rule

5. Optional: You can set the parameters of multiple areas by repeating the above steps.
6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
7. Click Save.

6.2.10 Set Unattended Baggage Detection

It is used to detect the objects left over in the pre-defined region. Linkage methods can be
triggered after the object is left and stays in the region for a set time period.
Steps
1. Go to Configuration → Event → Smart Event → Unattended Baggage Detection.
2. Check Enable.
3. Select one Region. For the detection region settings, refer to Draw Area.
4. Set rules.
Sensitivity Sensitivity stands for the percentage of the body part of an
acceptable target that enters the pre-defined region. Sensitivity = 100
- S1/ST × 100. S1 stands for the target body part that goes across the
pre-defined region. ST stands for the complete target body. The
higher the value of sensitivity is, the more easily the alarm can be
triggered.

Threshold It stands for the time of the objects left in the region. Alarm is
triggered after the object is left and stays in the region for the set
time period.

51
 Network Camera User Manual

Figure 6-7 Set Rule

5. Optional: You can set the parameters of multiple areas by repeating the above steps.
6. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
7. Click Save.

6.2.11 Set Object Removal Detection

It detects whether the objects are removed from the pre-defined detection region, such as the
exhibits on display. If it occurs, the device can take linkage actions and the staff can take measures
to reduce property loss.
Steps
1. Go to Configuration → Event → Smart Event → Object Removal Detection.
2. Check Enable.
3. Select a Region. For the region settings, see Draw Area.
4. Set the rule.
Sensitivity It stands for the percentage of the body part of an acceptable target
that leaves the pre-defined region.
Sensitivity = 100 – S1/ST*100
S1 stands for the target body part that leaves the pre-defined region.
ST stands for the complete target body.
Example: If you set the value as 60, a target is possible to be counted
as a removed object only when 40 percent body part of the target
leaves the region.

Threshold The threshold for the time of the objects removed from the region. If

52
 Network Camera User Manual

you set the value as 10, alarm is triggered after the object disappears
from the region for 10s.

5. Optional: Repeat the above steps to set more regions.

6. For the arming schedule settings, see Set Arming Schedule. For the linkage method settings, see
Linkage Method Settings.
7. Click Save.

Note
The function is only supported by certain models. The actual display varies with the models.

6.2.12 Draw Area

This section introduces the configuration of area.
Steps
1. Click Detection Area.
2. Click on the live view to draw the boundaries of the detection region, and right click to complete
drawing.
3. Click Save.

Note
● Click Clear to clear the selected area.
● Click Clear All to clear all pre-defined areas.

6.2.13 Set Size Filter

This part introduces the setting of size filter. Only the target whose size is between the minimum
value and maximum value is detected and triggers alarm.
Steps
1. Click Max. Size, and drag the mouse in the live view to draw the maximum target size.
2. Click Min. Size, and drag the mouse in the live view to draw the minimum target size.
3. Click Save.

53
 Network Camera User Manual

Chapter 7 Network Settings

7.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.

Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).

Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.

Note
Route advertisement mode requires the support from the router that the device is connected
to.

DHCP
The IPv6 address is assigned by the server, router, or gateway.

54
 Network Camera User Manual

Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain name.
And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and
Alternate DNS server properly if needed.
Dynamic Domain Name
Check Enable Dynamic Domain Name and input Register Domain Name. The device is
registered under the register domain name for easier management within the local area
network.

Note
DHCP should be enabled for the dynamic domain name to take effect.

7.1.1 Multicast
Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.

7.1.2 Multicast Discovery

Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.

55
 Network Camera User Manual

7.2 SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.

Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.

3. Configure the SNMP settings.

4. Click Save.

7.3 Set SRTP

The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet
protocol, intended to provide encryption, message authentication and integrity, and replay attack
protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration → Network → Advanced Settings → SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.

Note
● Only certain device models support this function.
● If the function is abnormal, check if the selected certificate is abnormal in certificate
management.

56
 Network Camera User Manual

7.4 Port Mapping

By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Configuration → Network → Basic Settings → NAT.
2. Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed information.

Manual Port Refer to Set Manual Port Mapping for detailed information.
Mapping

3. Click Save.

7.4.1 Set Auto Port Mapping

Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.
2. Select the port mapping mode to Auto.
3. Click Save.

Note
UPnP™ function on the router should be enabled at the same time.

7.4.2 Set Manual Port Mapping

Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.

57
 Network Camera User Manual

7.4.3 Set Port Mapping on Router

The following settings are for a certain router. The settings vary depending on different models of
routers.
Steps
1. Select the WAN Connection Type.
2. Set the IP Address, Subnet Mask and other network parameters of the router.
3. Go to Forwarding → Virtual Severs, and input the Port Number and IP Address.
4. Click Save.
Example

When the cameras are connected to the same router, you can configure the ports of a camera as
80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555,
8201 with IP 192.168.1.24.

Figure 7-1 Port Mapping on Router

Note
The port of the network camera cannot conflict with other ports. For example, some web
management port of the router is 80. Change the camera port if it is the same as the management
port.

58
 Network Camera User Manual

7.5 Port
The device port can be modified when the device cannot access the network due to port conflicts.

Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate
verification is required to ensure the secure access.
RTSP Port
It refers to the port of real-time streaming protocol.
SRTP Port
It refers to the port of secure real-time transport protocol.
Server Port
It refers to the port through which the client adds the device.
Enhanced SDK Service Port
It refers to the port through which the client adds the device. Certificate verification is required
to ensure the secure access.
WebSocket Port
TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.

Note
● Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by
certain models.
● For device models that support that function, go to Configuration → Network → Advanced
Settings → Network Service to enable it.

59
 Network Camera User Manual

7.6 Access to Device via Domain Name

You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.
6. Access the device.
By Browsers Enter the domain name in the browser address bar to access the
device.

By Client Software Add domain name to the client software. Refer to the client manual
for specific adding methods.

7.7 Access to Device via PPPoE Dial Up Connection

This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
the device.
Steps
1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.

60
 Network Camera User Manual

Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers Enter the WAN dynamic IP address in the browser address bar to
access the device.

By Client Software Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.

Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.

7.8 Wireless Dial

Data of audio, video and image can be transferred via 3G/4G wireless network.

Note
The function is only supported by certain device models.

7.8.1 Set Wireless Dial

The built-in wireless module offers dial-up access to the Internet for the device.
Before You Start
Get a SIM card, and activate 3G/4G services. Insert the SIM card to the corresponding slot.
Steps
1. Go to Configuration → Network → Advanced Settings → Wireless Dial.
2. Check to enable the function.
3. Click Dial Parameters to configure and save the parameters.
4. Click Dial Plan. See Set Arming Schedule for detailed information.
5. Optional: Set Allowlist. See Set Allowlist for detailed information.
6. Click Dial Status.

61
 Network Camera User Manual

Click Refresh Refresh the dial status.

Click Disconnect Disconnect the 3G/4G wireless network.

When the Dial Status turns to Connected, it means a successful dial.

7. Access the device via the IP Address of the computer in the network.
– Input the IP address in the browser to access the device.
– Add the device in client application. Select IP/Domain, and input IP address and other
parameters to access the device.

7.8.2 Set Allowlist

Add the mobile phone number of administrator to the allowlist in order to receive alarm message
from the device.
Steps
1. Go to allowlist settings page: Configuration → Advanced Configuration → Wireless Dial →
Allowlist.
2. Check Enable SMS Alarm.
3. Click in the allowlist.
1) Input the mobile phone number to receive alarm message.
2) Check Reboot via SMS.
3) Select the certain events, and the mobile phone can receive the alarm message when the
event happens.
4) Click Save.
5) Optional: Repeat the steps above to set multiple recipients.
Modify the allowlist parameters.

Delete the allowlist that already set.

Send Test SMS Send a message to the mobile phone for test.

4. Click Save.

7.9 Wi-Fi
Connect the device to wireless network by setting Wi-Fi parameters.

Note
This function is only supported by certain device models.

62
 Network Camera User Manual

7.9.1 Connect Device to Wi-Fi

Before You Start
Refer to the user manual of wireless router or AP to set SSID, key, and other parameters.
Steps
1. Go to TCP/IP settings page: Configuration → Network → Basic Configuration → TCP/IP.
2. Select Wlan to set the parameters. Refer to TCP/IP for detailed configuration.

Note
For stable use of Wi-Fi, it is not recommended to use DHCP.

3. Go to Wi-Fi settings page: Configuration → Network → Advanced Configuration → Wi-Fi.

4. Set and save the parameters.
1) Click Search.
2) Select a SSID, which should be the same as that of wireless router or AP.
The parameters of the network is automatically shown in Wi-Fi.
3) Select the Network Mode as Manage.
4) Input the key to connect the wireless network. The key should be that of the wireless
network connection you set on the router.
What to do next
Go to TCP/IP settings page: Configuration → Network → Basic Configuration → TCP/IP, and click
Wlan to check the IPv4 Address and log in the device.

7.10 Set Network Service

You can control the ON/OFF status of certain protocol as desired.
Steps

Note
This function varies according to different models.

1. Go to Configuration → Network → Advanced Settings → Network Service.

2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, digital zoom, etc. cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
When you use WebSockets, select the Server Certificate.

63
 Network Camera User Manual

Note
Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.

SDK Service & Enhanced SDK Service

Check Enable SDK Service to add the device to the client software with SDK protocol.
Check Enable Enhanced SDK Service to add the device to the client software with SDK over
TLS protocol.
When you use Enhanced SDK Service, select the Server Certificate.

Note
● Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.
● When set up connection between the device and the client software, it is recommended to
use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data
transmission. See the user manual of the client software for the arming mode settings.

TLS (Transport Layer Security)

The device offers TLS1.1, TLS1.2 and TLS1.3. Enable one or more protocol versions according
to your need.
Bonjour
Uncheck to disable the protocol.
3. Click Save.

7.11 Set Open Network Video Interface

If you need to access the device through Open Network Video Interface protocol, you can
configure the user settings to enhance the network security.
Steps
1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable Open Network Video Interface.
3. Click Add to configure the Open Network Video Interface user.
Delete Delete the selected Open Network Video Interface user.

Modify Modify the selected Open Network Video Interface user.

4. Click Save.
5. Optional: Repeat the steps above to add more Open Network Video Interface users.

64
 Network Camera User Manual

7.12 Set ISUP

When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.

7.13 Set Alarm Server

The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP
protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Optional: Check Enable to enable ANR.
4. Select Protocol.

Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communication.

5. Click Test to check if the IP or host is available.

6. Click Save.

7.14 Access Camera via Hik-Connect

Hik-Connect is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.
Before You Start
Connect the camera to network with network cables.
Steps
1. Get and install Hik-Connect application by the following ways.
Visit https://appstore.hikvision.com to download the application according to your mobile phone

65
 Network Camera User Manual

system.Visit the official site of our company. Then go to Support → Tools → Hikvision App
Store.Scan the QR code below to download the application.

Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.Visit
https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the
interface to refer to the troubleshooting.

2. Start the application and register for a Hik-Connect user account.

3. Log in after registration.
4. In the app, tap "+" on the upper-right corner and then scan the QR code of the camera to add
the camera. You can find the QR code on the camera or on the cover of the Quick Start Guide of
the camera in the package.
5. Follow the prompts to set the network connection and add the camera to your Hik-Connect
account.
For detailed information, refer to the user manual of the Hik-Connect app.

7.14.1 Enable Hik-Connect Service on Camera

Hik-Connect service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.

Enable Hik-Connect Service via Web Browser

Follow the following steps to enable Hik-Connect Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access
3. Select Hik-Connect as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.

66
 Network Camera User Manual

6. Create a verification code or change the old verification code for the camera.

Note
The verification code is required when you add the camera to Hik-Connect service.

7. Save the settings.

Enable Hik-Connect Service via SADP Software

This part introduce how to enable Hik-Connect service via SADP software of an activated camera.

Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable Hik-Connect.
4. Create a verification code or change the old verification code.

Note
The verification code is required when you add the camera to Hik-Connect service.

5. Click and read "Terms of Service" and "Privacy Policy".

6. Confirm the settings.

7.14.2 Set Up Hik-Connect

Steps
1. Get and install Hik-Connect application by the following ways.
Visit https://appstore.hikvision.com to download the application according to your mobile phone
system.Visit the official site of our company. Then go to Support → Tools → Hikvision App
Store.Scan the QR code below to download the application.

Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.Visit
https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the
interface to refer to the troubleshooting.

67
 Network Camera User Manual

2. Start the application and register for a Hik-Connect user account.

3. Log in after registration.

7.14.3 Add Camera to Hik-Connect

Steps
1. Connect your mobile device to a Wi-Fi.
2. Log into the Hik-Connect app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on camera body or on the Quick Start Guide cover.

Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting
the camera's serial number.

5. Input the verification code of your camera.

Note
● The required verification code is the code you create or change when you enable Hik-Connect
service on the camera.
● If you forget the verification code, you can check the current verification code on Platform
Access configuration page via web browser.

6. Tap Connect to a Network button in the popup interface.

7. Choose Wired Connection or Wireless Connection according to your camera function.
Wireless Connection Input the Wi-Fi password that your mobile phone has connected to,
and tap Next to start the Wi-Fi connection process. (Locate the
camera within 3 meters from the router when setting up the Wi-Fi.)

Wired Connection Connect the camera to the router with a network cable and tap
Connected in the result interface.

Note
The router should be the same one which your mobile phone has connected to.

8. Tap Add in the next interface to finish adding.

For detailed information, refer to the user manual of the Hik-Connect app.

68
 Network Camera User Manual

Chapter 8 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.

8.1 Set Arming Schedule

Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.

Note
Up to 8 periods can be configured for one day.

3. Adjust the time period.

– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.

8.2 Linkage Method Settings

You can enable the linkage functions when an event or alarm occurs.

8.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.
Steps

Note
This function is only supported by certain models.

1. Go to Configuration → Event → Basic Event → Alarm Output.

2. Set alarm output parameters.

69
 Network Camera User Manual

Automatic Alarm For the information about the configuration, see Automatic Alarm.

Manual Alarm For the information about the configuration, see Manual Alarm.

3. Click Save.

Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.

Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
3. Click Copy to… to copy the parameters to other alarm output channels.
4. Click Save.

70
 Network Camera User Manual

8.2.2 FTP/NAS/Memory Card Uploading

If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
Refer to Set New or Unencrypted Memory Card for memory card storage configuration.

8.2.3 Send Email

Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.

Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration → Network → Advanced Settings → Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and
SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your
user name and password to log in to the server.
3) Set the E-mail Encryption.
● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL
or TLS. The SMTP port should be set as 465.
● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by
STARTTLS, and the SMTP port should be set as 25.

Note
If you want to use STARTTLS, make sure that the protocol is supported by your email server.
If you check the Enable STARTTLS while the protocol is not supported by your email sever,
your email is sent with no encryption.

71
 Network Camera User Manual

4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The
notification email has one attached alarm picture about the event with configurable image
capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
3. Click Save.

8.2.4 Notify Surveillance Center

Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.

8.2.5 Trigger Recording

Check Trigger Recording, and the device records the video about the detected alarm event.
For recording settings, refer to Video Recording and Picture Capture.

8.2.6 Flashing Light

After enabling Flashing Light and setting the Flashing Light Alarm Output, the light flashes when
an alarm event is detected.

Set Flashing Alarm Light Output

Steps
1. Go to Configuration → Event → Basic Event → Flashing Alarm Light Output.
2. Set Flashing Duration, Flashing Frequency and Brightness.
Flashing Duration
The time period the flashing lasts when one alarm happens.
Flashing Frequency
The flashing speed of the light. High, Medium, and Low are selectable.
Brightness
The brightness of the light.
3. Edit the arming schedule.
4. Click Save.

Note
Only certain camera models support the function.

72
 Network Camera User Manual

8.2.7 Audible Warning

After enabling Audible Warning and setting Audible Alarm Output, the built-in speaker of the
device or connected external speaker plays warning sounds when an alarm happens.
For audible alarm output settings, refer to Set Audible Alarm Output.

Note
The function is only supported by certain camera models.

Set Audible Alarm Output

When the device detects targets in the detection area, audible alarm can be triggered as a
warning.
Steps
1. Go to Configuration → Event → Basic Event → Audible Alarm Output.
2. Select Sound Type and set related parameters.
– Select Prompt and set the alarm times you need.
– Select Warning and its contents. Set the alarm times you need.
– Select Custom Audio. You can select a custom audio file from the drop-down list. If no file is
available, you can click Add to upload an audio file that meets the requirement. Up to three
audio files can be uploaded.
3. Optional: Click Test to play the selected audio file on the device.
4. Set arming schedule for audible alarm. See Set Arming Schedule for details.
5. Click Save.

Note
The function is only supported by certain device models.

73
 Network Camera User Manual

Chapter 9 System and Security

It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.

9.1 View Device Information

You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.

9.2 Search and Manage Log

Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.

9.3 Simultaneous Login

The administrator can set the maximum number of users logging into the system through web
browser simultaneously.
Go to Configuration → System → User Management, click General and set Simultaneous Login.

9.4 Import and Export Configuration File

It helps speed up batch configuration on other devices with the same parameters.
Enter Configuration → System → Maintenance → Upgrade & Maintenance. Choose device
parameters that need to be imported or exported and follow the instructions on the interface to
import or export configuration file.

9.5 Export Diagnose Information

Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Diagnose

74
 Network Camera User Manual

Information to export diagnose information of the device.

9.6 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.

9.7 Restore and Default

Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore Reset device parameters, except user information, IP parameters and
video format to the default settings.

Default Reset all the parameters to the factory default.

Note
Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.

9.8 Upgrade
Before You Start
You need to obtain the correct upgrade package.

Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.

Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Choose one method to upgrade.
Firmware Locate the exact path of the upgrade file.

Firmware Directory Locate the directory which the upgrade file belongs to.

75
 Network Camera User Manual

3. Click Browse to select the upgrade file.

4. Click Upgrade.

9.9 Device Auto Maintenance

Steps
1. Check Enable Auto Maintenance.
2. Read the prompt information and click OK.
3. Select the date and time you want to restart the device.
4. Click Save.

Note
This function is only available for Administrator.

Warning
After enabling auto maintenance, the device will automatically restart according to the
maintenance plan. The device cannot record video during the restarting process.

9.10 View Open Source Software License

Go to Configuration → System → System Settings → About, and click View Licenses.

9.11 Wiegand

Note
This function is only supported by certain camera models.
Check Enable and select the protocol. The default protocol is SHA-1 26bit.
If enabled, the recognized license plate number will be output via the selected Wiegand protocol.

76
 Network Camera User Manual

9.12 Metadata
Metadata is the raw data that the camera collects before algorithm processing. It provide the
option to users to explore various data usages.

Note
The function is only supported by certain device models.
Go to Configuration → System → Metadata Settings to enable metadata uploading of the desired
function.
Smart Event
The metadata of the smart event includes the target ID, target coordinate, time, etc.

9.13 Time and Date

You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).

9.13.1 Synchronize Time Manually

Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
– Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
5. Click Save.

9.13.2 Set NTP Server

You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.
Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.

77
 Network Camera User Manual

Note
Server Address is NTP server IP address.

5. Click Test to test server connection.

6. Click Save.

9.13.3 Synchronize Time by Satellite

Note
This function varies depending on different devices.

Steps
1. Enter Configuration → System → System Settings → Time Settings.
2. Select Satellite Time Sync..
3. Set Interval.
4. Click Save.

9.13.4 Set DST

If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.

9.14 Set RS-485

RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or termial with RS-485 cable.
Steps
1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.

78
 Network Camera User Manual

Note
You should keep the parameters of the device and the computer or terminal all the same.

3. Click Save.

9.15 Set RS-232

RS-232 can be used to debug device or access peripheral device. RS-232 can realize
communication between the device and computer or terminal when the communication distance
is short.
Before You Start
Connect the device to computer or terminal with RS-232 cable.
Steps
1. Go to Configuration → System → System Settings → RS-232.
2. Set RS-232 parameters to match the device with computer or terminal.
3. Click Save.

9.16 Power Consumption Mode

It is used to switch the power consumption when the device is working.

Note
The function is only supported by certain camera models.
Go to Configuration → System → System Settings → Power Consumption Mode, select the
desired power consumption mode.
Full Consumption Mode
The device works with all the functions enabled.
Low Consumption Real-Time Mode
The device DSP works normally. It records the videos with the main stream at the half frame
rate, and supports the remote login, preview and the configuration.
Low Power Sleep
When the device power is lower than Threshold of Low Power Sleep Mode, the device enters
sleep mode.
When the device power is recovered to 10% above the threshold, the device enters the user
configuration mode.
Scheduled Sleep
If the device is during Scheduled Sleep Time, it enters the sleep mode, otherwise it enters the

79
 Network Camera User Manual

user configuration mode.

Note
For the scheduled sleep schedule settings, see Arming Schedule and Alarm Linkage.
The device supports the timing wake. For the details, see Set Timing Wake.

9.17 External Device

For the device supporting external devices, including the supplement light, wiper on the housing,
the LED light, and heater, you can control them via the Web browser when it is used with the
housing. External devices vary with models.

9.17.1 Supplement Light Settings

You can set supplement light and refer to the actual device for relevant parameters.
Smart Supplement Light
Smart supplement light avoids over exposure when the supplement light is on.
Supplement Light Mode
When the device supports supplement light, you can select supplement light mode.
IR Mode
IR light is enabled.
White Light Mode
White light is enabled.
Mix Mode
Both IR light and white light are enabled.
Off
Supplement light is disabled.
Brightness Adjustment Mode
Auto
The brightness adjusts according to the actual environment automatically.
Manual
You can drag the slider or set value to adjust the brightness.

9.17.2 Window Heater

You can enable the window heater to remove mist around the lens of the device.
Go to Configuration → System → System Settings → External Device and select the mode as

80
 Network Camera User Manual

required.

Note
When the supplement light is on, the power of window heater will be decreased.

9.18 Security
You can improve system security by setting security parameters.

9.18.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.
RTSP Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.
WEB Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.

Note
Refer to the specific content of protocol to view authentication requirements.

81
 Network Camera User Manual

9.18.2 Set IP Address Filter

IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
the visits from the certain IP addresses.
IP address refers to IPv4.
Steps
1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden IP addresses in the list cannot access the device.

Allowed Only IP addresses in the list can access the device.

4. Edit the IP address filter list.

Add Add a new IP address or IP address range to the list.

Modify Modify the selected IP address or IP address range in the list.

Delete Delete the selected IP address or IP address range in the list.

5. Click Save.

9.18.3 Set HTTPS

HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable to access the camera via HTTP or HTTPS protocol.
3. Check Enable HTTPS Browsing to access the camera only via HTTPS protocol.
4. Select the Server Certificate.
5. Click Save.

Note
If the function is abnormal, check if the selected certificate is abnormal in Certificate
Management.

82
 Network Camera User Manual

9.18.4 Set QoS

QoS (Quality of Service) can help improve the network delay and network congestion by setting
the priority of data sending.

Note
QoS needs support from network device such as router and switch.

Steps
1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.

Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.

3. Click Save.

9.18.5 Set IEEE 802.1X

IEEE 802.1x is a port-based network access control. It enhances the security level of the
LAN/WLAN. When devices connect to the network with IEEE 802.1x standard, the authentication is
needed.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Set Protocol and EAPOL Version according to router information.
Protocol
EAP-LEAP, EAP-TLS, and EAP-MD5 are selectable
EAP-LEAP and EAP-MD5
If you use EAP-LEAP or EAP-MD5, the authentication server must be configured. Register a
user name and password for 802.1X in the server in advance. Input the user name and
password for authentication.
EAP-TLS
If you use EAP-TLS, input Identify, Private Key Password, and upload CA Certificate, User
Certificate and Private Key.
EAPOL Version
The EAPOL version must be identical with that of the router or the switch.

9.18.6 Control Timeout Settings

If this function is enabled, you will be logged out when you make no operation (not including

83
 Network Camera User Manual

viewing live image) to the device via web browser within the set timeout period.
Go to Configuration → System → Security → Advanced Security to complete settings.

9.18.7 Search Security Audit Logs

You can search and analyze the security log files of the device so as to find out the illegal intrusion
and troubleshoot the security events.
Steps

Note
This function is only supported by certain camera models.

1. Go to Configuration → System → Maintenance → Security Audit Log.

2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.

9.18.8 Security Reinforcement

Security reinforce is a solution to enhance network security. With the function enabled, risky
functions, protocols, ports of the device are disabled and more secured alternative functions,
protocols and ports are enabled.
Go to Configuration → System → Security → Advanced Security. Check Security Reinforcement,
and click Save.

9.18.9 SSH
Secure Shell (SSH) is a cryptographic network protocol for operating network services over an
unsecured network.
Go to Configuration → System → Security → Security Service, and check Enable SSH.
The SSH function is disabled by default.

Caution
Use the function with caution. The security risk of device internal information leakage exists when
the function is enabled.

84
 Network Camera User Manual

9.19 Certificate Management

It helps to manage the server/client certificates and CA certificate, and to send an alarm if the
certificates are close to expiry date, or are expired/abnormal.

Note
The function is only supported by certain device models.

9.19.1 Create Self-signed Certificate

Steps
1. Click Create Self-signed Certificate.
2. Follow the prompt to enter Certificate ID, Country/Region, Hostname/IP, Validity and other
parameters.

Note
The certificate ID should be digits or letters and be no more than 64 characters.

3. Click OK.
4. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.

9.19.2 Create Certificate Request

Before You Start
Select a self-signed certificate.
Steps
1. Click Create Certificate Request.
2. Enter the related information.
3. Click OK.

9.19.3 Import Certificate

Steps
1. Click Import.
2. Click Create Certificate Request.
3. Enter the Certificate ID.
4. Click Browser to select the desired server/client certificate.
5. Select the desired import method and enter the required information.
6. Click OK.

85
 Network Camera User Manual

7. Optional: Click Export to export the certificate, or click Delete to delete the certificate to
recreate a certificate, or click Certificate Properties to view the certificate details.

Note
● Up to 16 certificates are allowed.
● If certain functions are using the certificate, it cannot be deleted.
● You can view the functions that are using the certificate in the functions column.
● You cannot create a certificate that has the same ID with that of the existing certificate and
import a certificate that has the same content with that of the existing certificate.

9.19.4 Install Server/Client Certificate

Steps
1. Go to Configuration → System → Security → Certificate Management.
2. Click Create Self-signed Certificate, Create Certificate Request and Import to install
server/client certificate.
Create self-signed Refer to Create Self-signed Certificate
certificate

Create certificate Refer to Create Certificate Request

request

Import Certificate Refer to Import Certificate

9.19.5 Install CA Certificate

Steps
1. Click Import.
2. Enter the Certificate ID.
3. Click Browser to select the desired server/client certificate.
4. Select the desired import method and enter the required information.
5. Click OK.

Note
Up to 16 certificates are allowed.

86
 Network Camera User Manual

9.19.6 Enable Certificate Expiration Alarm

Steps
1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the certificate will expire soon, or is expired or abnormal.
2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).

Note
● If you set the reminding day before expiration to 1, then the camera will remind you the day
before the expiration day. 1 to 30 days are available. Seven days is the default reminding
days.
● If you set the reminding day before expiration to 1, and the detection time to 10:00, and the
certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day.

3. Click Save.

9.20 User and Account

9.20.1 Set User Account and Permission

The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.

Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.

Steps
1. Go to Configuration → System → User Management → User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
Administrator
The administrator has the authority to all operations and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.

87
 Network Camera User Manual

Operator
Operators can be assigned all permission except for operations on the administrator and
creating accounts.
Modify Select a user and click Modify to change the password and
permission.

Delete Select a user and click Delete.

Note
The administrator can add up to 31 user accounts.

3. Click OK.

9.20.2 Simultaneous Login

The administrator can set the maximum number of users logging into the system through web
browser simultaneously.
Go to Configuration → System → User Management, click General and set Simultaneous Login.

9.20.3 Online Users

The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online
users.

88
 Network Camera User Manual

Chapter 10 Allocate VCA Resource

VCA resource offers you options to enable certain VCA functions according to actual needs. It
helps allocate more resources to the desired functions.
Steps
1. Go to Configuration → System → System Settings → VCA Resource.
2. Select desired VCA functions.
3. Save the settings.

Note
Certain VCA functions are mutually exclusive. When a certain function or functions are selected
and saved, others will be hidden.

10.1 Road Traffic

Motor vehicle, non-motor vehicle, and pedestrian can be detected and captured when they enter
the set lane and the relevant information together with the captured picture will be uploaded.

Note
Only certain device models support this function.

10.1.1 Set Vehicle Detection

The vehicles that enter the set lane can be detected and the picture of the vehicle and its license
plate can be captured and stored. Alarms will be triggered and captures can be uploaded.
Before You Start
Go to VCA → VCA Resources, and select Road Traffic.
Steps
1. Go to VCA → Road Traffic → Detection Configuration, and select Vehicle Detection as
detection type.
2. Check Enable.
3. Select the total number of lanes.
4. Click and drag the lane line to set its position, or click and drag the line end to adjust the length
and angle of the line.
5. Adjust the zoom ratio of the camera so that the size of the vehicle in the image is close to that
of the red frame. Only the position of red frame is adjustable.

89
 Network Camera User Manual

Note
Only 1 license plate can be captured at one time for each lane.

6. Select Region and Country/Region.

7. Select the license plate information upload mode.
Entrance/Exit The license plate information of the detected vehicle will be uploaded
when the vehicle passes the detection area and triggers the detection
in entrance/exit.

City Street The license plate information of the detected vehicle will be uploaded
when the vehicle passes the detection area and triggers the detection
in city streets.

Alarm Input It means the input alarm will trigger a license plate capture and
recognition action.

Note
When Alarm Input is selected, the alarm input A<-1 will automatically be assigned to trigger
vehicle detection and its alarm type is always NO.If the A<-1 alarm input is used to trigger vehicle
detection, it can not be used for other basic events.When Alarm Input is selected and saved,
previously configured linkage method for A<-1 will be canceled.

8. Select the Detection mode.

9. Check Remove Duplicated License Plates ans set the Time Interval. The default time interval is
4 minutes.

Note
Up to 8 license plates are supported.

10. Set arming schedule and linkage method. For the arming schedule settings, refer to Set Arming
Schedule. For the linkage method settings, refer to Linkage Method Settings.
11. Click Save.

10.1.2 Set Mixed-Traffic Detection Rule

The motor vehicles and non-motor vehicles that enter the set lane can be detected, and the
picture of targets can be captured and stored. Alarms will be triggered and captures can be
uploaded.
Before You Start
Go to VCA → VCA Resources, and select Road Traffic.

90
 Network Camera User Manual

Steps
1. Go to VCA → Road Traffic → Detection Configuration, and select Mixed-traffic Detection as
detection type.
2. Check Enable.
3. Select the total number of lanes.
4. Click and drag the lane line to set its position, or click and drag the line end to adjust the length
and angle of the line.
5. Adjust the zoom ratio of the camera so that the size of the vehicle in the image is close to that
of the red frame. Only the position of red frame is adjustable.

Note
Only 1 license plate can be captured at one time for each lane.

6. Select Region and Country/Region.

7. Check Remove Duplicated License Plates ans set Time Interval. The default time interval is 4
minutes.

Note
Up to 8 license plates are supported.

8. Set arming schedule and linkage method. For the arming schedule settings, refer to Set Arming
Schedule. For the linkage method settings, refer to Linkage Method Settings.
9. Click Save.

10.1.3 Uploading Pictures Settings

You can set the image parameters of the captured images in vehicle detection and mixed-traffic
detection.
Go to VCA → Road Traffic → Picture.
Picture Quality
The larger the value is, the clearer the picture is, but larger storage space is also required.
Picture Size
The larger the value is, the larger the storage space is needed. And the level of network
transmission requirement is also higher.
License Plate Enhancement
The larger the value is, the clearer the license plate is, but larger storage space is also required.
Check License Plate Enhancement and set the level. The default level is 50.

Note
Only certain device models support this function.

91
 Network Camera User Manual

Overlay
You can overlay camera, device or vehicle information on the captured image and click to
adjust the order of overlay texts.

10.1.4 Camera Settings

You can set the parameters of each camera for better management.
Go to Configuration → Road Traffic → Camera to set relevant parameters and click Save.

10.1.5 Import or Export Blocklist & Allowlist

You can import and export the blocklist and allowlist as desired, and check the list content in this
interface.
Steps
1. Click Browse to open the PC local directory.
2. Find the blocklist & allowlist file and click to select it. Click Open to confirm.

Note
The file to import should corresponds with the file template that is required by the camera. You
are recommended to export an empty blocklist & allowlist file from the camera as the template
and fill in the content.The file should be in the .xls format and the cell format should be Text.

3. Click Import to import the selected file.

4. Click Export to open the PC local directory.
5. Select a directory in your PC local directory.
6. Name the file in the file name text filed.
7. Click Save.

10.2 Face Capture

The device can capture the face that appears in the configured area, and the face information will
be uploaded with the captured picture as well.

Note
● For device that supports face capture, you need to enable the function in VCA Resource. Refer
to Allocate VCA Resource for details.
● Face capture is only supported by certain models.

92
 Network Camera User Manual

10.2.1 Set Face Capture

The face that appears in the configured area can be captured.
Before You Start
To enable the function, go to VCA → VCA Resource and select Face Recognition.
Steps
1. Go to VCA → Face Capture.
2. For shield region settings, refer to Set Shield Region.
3. Select Rule and check Rule.
4. Input the min. pupil distance in the text field, or click to draw the min. pupil distance.
Min. Pupil Distance
The min. pupil distance refers to the minimum area between two pupils, and it is basic for the
device to recognize a face.
5. Input the max. pupil distance in the text field, or click to draw the max. pupil distance.
6. Click to draw the detection area you want the face capture to take effect. Draw area by
left-clicking end-points in the live view window, and right-clicking to finish the area drawing. It is
recommended that the drawn area occupies 1/2 to 2/3 of the live view image.
7. For the arming schedule settings, refer to Set Arming Schedule. For the linkage method settings,
refer to Linkage Method Settings.
8. Click Save.
9. For overlay and capture settings, refer to Overlay and Capture. For advanced parameters
settings, refer to Face Capture Algorithms Parameters.
Result
You can view and download captured face images in Picture. Refer to View and Download Picture
for details.

10.2.2 Overlay and Capture

Choose to configure capture parameters and the information you want to display on stream and
picture.
Display VCA info. on Stream
Display smart information on stream, including the target and rules information.
Display Target info. on Alarm Picture
Overlay the alarm picture with target information.
Target Picture Settings
Custom, Head Shot, Half-Body Shot and Full-Body Shot are selectable.

Note
If you select Custom, you can customize width, head height and body height as required.

93
 Network Camera User Manual

You can check Fixed Value to set the picture height.

Face Beautification
Check Face Beautification and adjust the beautification level as needed.

Note
Face Beautification slightly adjusts skin tone and reduces facial noise.

Face Enhancement
Check Face Enhancement and the device is able to capture better and clearer face pictures
when it is dark.

Background Picture Settings

Comparing to target picture, background picture is the scene image which offers extra
environmental information. You can set the background picture quality and resolution. If the
background image need to be uploaded to the surveillance center, check Background Upload.
For some devices, you can also check Face Picture to upload the captured face picture.
Camera
You can set Device No. and Camera Info. for the camera, which can be overlaid on captured
picture.
Text Overlay
You can check desired items and adjust their order to display on captured pictures by .
The content of Device No. and Camera Info should be on the same page.

10.2.3 Face Capture Algorithms Parameters

It is used to set and optimize the parameters of the algorithm library for face capture.
Go to VCA → Face Capture → Advanced Parameters Configuration.
Face Capture Version
It lists the version of the algorithms library.
Capture Parameters
Upload Feature
Feature stands for the feature information the algorithm can tell from face pictures. For
example, gender, facial expression, wearing glasses or not, etc. Check the function to upload the
information.
Best Shot
The best shot after target leaves the detection area.
Capture Times
It refers to the capture times a face will be captured during its stay in the configured area. The

94
 Network Camera User Manual

default value is 1.
Capture Threshold
It stands for the quality of face to trigger capture and alarm. Higher value means better quality
should be met to trigger capture and alarm.
Quick Shot
You can define quick shot threshold and max. capture interval.
Quick Shot Threshold
It stands for the quality of face to trigger quick shot.

Remove Duplicated Faces

This function can filter out repeated captures of certain face.
Similarity Threshold for Duplicates Removing
It is the similarity between the newly captured face and the picture in the duplicates
removing library. When the similarity is higher than the value you set, the captured picture is
regarded as a duplicated face and will be dropped.
Duplicates Removing Library Grading Threshold
It is the face grading threshold that triggers duplicates checking. When the face grading is
higher than the set value, the captured face is compared with the face pictures that are
already in the duplicates removing library.
Duplicates Removing Library Update Time
Every face picture is kept in the duplicates removing library for the set update time.

Face Exposure
Check the checkbox to enable the face exposure.
Reference Brightness
The reference brightness of a face in the face exposure mode. If a face is detected, the camera
adjusts the face brightness according to the value you set. The higher the value, the brighter the
face is.
Minimum Duration
The minimum duration of the camera exposures the face.

Note
If the face exposure is enabled, please make sure the WDR function is disabled, and the manual
iris is selected.

Face Filtering Time

It means the time interval between the camera detecting a face and taking a capture action. If

95
 Network Camera User Manual

the detected face stays in the scene for less than the set filtering time, capture will not be
triggered. For example, if the face filtering time is set as 5 seconds, the camera will capture the
detected face when the face keeps staying in the scene for 5 seconds.

Note
The face filtering time (longer than 0s) may increase the possibility of the actual capture times
less than the set value above.

Facial Posture Filter

Facial posture filter can filter out face of certain postures. The figure on the right of the slider
stands for the posture angle which is acceptable in the face capture action. Click to display
the diagram illustrating the face turning direction when setting up this filter.

Restore Default
Click Restore to restore all the settings in advanced configuration to the factory default.

10.2.4 Set Shield Region

The shield region allows you to set the specific region in which the set smart function rule is
invalid.
Steps
1. Select Shield Region.
2. Click to draw shield area. Repeat this step above to set more shield regions.
3. Optional: Click to delete the drawn areas.
4. Click Save.

96
 Network Camera User Manual

Chapter 11 Smart Display

This function displays real time pictures captured by smart functions and analyzes the target in
real time.

Note
The function is only supported when certain smart functions are enabled.

Live View Parameter

Icon Function
Capture a picture.
Start or stop recording.
Adjust the volume of live view. Move the slider
to right to turn up the volume and left to turn
down the volume. Move to the left end to
mute the live view.

Download Display Pictures

Click and the device stores captured pictures to the browser cache. Hover the pointer over
the icon to see the number of pictures in the cache. Click again to download the pictures in a
package.

Note
The browser cache has a limited size. The recommended number of pictures to download is no
more than 200.

Layout
Click and choose Layout. Check the display content you need to add it to the smart display
page. When real-time analyze is selected, you can choose the contents you want to display.
Detect Feature
Click and choose Detect Feature. Check the corresponding checkbox to display the features of
the detection target.

97
 Network Camera User Manual

Chapter 12 EPTZ
EPTZ (Electronic PTZ) is a high-resolution function that digitally zooms and pans into portions of
the image, with no physical camera movement. If you want to use the EPTZ function, make sure
you have select the Fourth Stream in the live view. Fourth stream and EPTZ should be both
enabled simultaneously.

Note
The function is only supported by certain device models.

12.1 Patrol
Steps
1. Go to Configuration → EPTZ.
2. Check Enable EPTZ.
3. Check Fourth Stream.
4. Select Patrol in Application.
5. Click Save.
What to do next
For the detailed information about the patrol settings, see the PTZ operations on live view page.

12.2 Auto-Tracking
Steps
1. Go to Configuration → EPTZ.
2. Check Enable EPTZ.
3. Check Fourth Stream.
4. Select Auto-tracking in Application.
5. Click Detection Area to start drawing.
6. Click on the live video to specify the four vertexes of the detection area, and right click to
complete drawing.
7. Set rules.
Detection Target Human and vehicle are available. If the detection target is not
selected, all the detected targets will be tracked, including the human
and vehicle.

Note

98
 Network Camera User Manual

Only certain camera models support this function.

Sensitivity It stands for the percentage of the body part of an acceptable target
that is tracked. Sensitivity = 100 - S1/ST × 100. S1 stands for the target
body part that enters the pre-defined area. ST stands for the
complete target body. The higher the value of sensitivity is, the more
easily the target can be tracked.

8. Click Save.

99
 Network Camera User Manual

Chapter 13 Image Stitching

You can switch the video output mode for the camera according to your actual demand.
Steps

Note
● The function is only supported by certain device models.
● The actual video output mode varies according to different models. The actual model
prevails.

1. Go to Configuration → System → System Settings → Image Stitching.

2. Select the desired video output mode.
Panorama + ePTZ One stitched panoramic image (8 MP) and multiple channels ePTZ
images. Channel 01 is the 8 MP panoramic image, and channel 02 and
the subsequent channels are ePTZ images. You can set the number of
the channels for the ePTZ image. Ten channels are available. For
example, if you set the number of the ePTZ channels to 6, then the
live view is seven channels: one 8 MP panoramic image and six ePTZ
images.

Panorama One stitched panoramic image (32 MP) and the panoramic image
output from 1 or 3 encoder track.

Original Four independent original images (8 MP). Take the pendent mounting
as an example, when facing the camera lens, the channel order is 01 ~
04 from right to left.

Divided Panorama The stitched 32 MP panoramic image is divided into four 8 MP

images.

Encoder Track Stream can be divided into several tracks in order to make up for the
deficiency of decoder. 1 track and 3 tracks are selectable, and it is
recommended to select 3, when the decoder is in poor performance.

Note
The ePTZ channels support patrol function. You can click on the live view image to enable or
disable the patrol function for ePTZ channels.You can set the image settings for each channel in
the original mode.Only the main stream of 24 MP and 16 MP panorama camera support the
encoder track.

3. Enter the best stitching distance.

100
 Network Camera User Manual

Best Stitching Distance

The distance between the lens and the stitching surface you set for the best stitching image
quality. The further the distance is, the worse the stitching image quality is.

Example
For example, if you set the best stitching distance to 30 meters, the stitching image of 30 meters
far from the lens is the best quality. The stitching image of 20 or 40 meters far from the lens is
not good and the image of 10 or 50 meters far from the lens is the worst.
4. Click Save.

Note
For the Original mode, Best Stitching Distance are not supported.

101
 Network Camera User Manual

A. Device Command
Scan the following QR code to get device common serial port commands.
Note that the command list contains the commonly used serial port commands for all Hikvision
network cameras.

102
 Network Camera User Manual

B. Device Communication Matrix

Scan the following QR code to get device communication matrix.
Note that the matrix contains all communication ports of Hikvision network cameras.

103
UD27299B-A