CHARACTER FORMATION WITH LEADERSHIP, DECISIONM MAKING,

ADMINISTRATION AND MANAGEMENT

MODULE 6
CHAPTER 6 (Decision Making)
Introduction
The Greek philosopher Aristotle regarded that human beings have a rational soul
that makes us different with that of animals and plants. Rationality (n.d.) is the capability
for logical thought with the ability to reason towards sound conclusions based on facts
and evidence, draw inferences from situations and circumstances, and make sound
well-reasoned judgments based on factual information. Plants and animals are
incapable of complex reasoning and introspection, much more so in distinguishing good
from bad and right from wrong. A person is called “rational or reasonable” (Korsgaard,
n.d.) when his beliefs and actions conform to the dictates of those principles, or when
he is subjectively guided by them. Reason is also identified with the capacity that
enables us to identify “reasons,” the particular considerations that count in favor of belief
or action. Since human beings are rational, they have “freewill to strive for perfection”
(n.d.). By achieving this fulfillment and well-rounded development, they would somehow
attain happiness. It follows that in order to be ethical, an individual should decide on
actions that properly express his rationality.

Moral judgments must be backed by the best arguments or reasons out there,
not only good reasons or better judgments. Our decisions must be guided as much as
possible by reason. The morally right thing to do is always the thing best supported by
the arguments. Morality requires impartiality with regard to those moral agents affected
by a violation of a moral rule. Morality requires the impartial consideration of each
individual's interests. For example, being partial toward friends is not morally allowed.
Impartiality (fair-mindedness) is a principle of justice holding that decisions should be
based on objective criteria, rather than on the basis of bias, self-interest, prejudice, or
preferring the benefit to one person over another for improper reasons. Other elements
of impartiality are accuracy, fairness, balance, context, and no conflicts or
prejudgments. The respect for truth at all costs is necessary (Khatami, 2009; Rachels,
2018).

The minimum conception of morality is: Morality is the effort to guide one’s
conduct by reason – that is, to do what there are the best reasons for doing – while
giving equal weight to the interest of each individual affected by one’s decision
(Rachels, 2018).
Learning outcome:
At the end of the topic, the students will be able to:

1. Come up with a moral decision through the steps of moral decision

making process.

Learning content
Situation – "Please Don't Tell!"

A twenty-year-old Hispanic male was brought to a hospital emergency room,

having suffered abdominal injuries due to gunshot wounds obtained in gang violence.
He had no medical insurance, and his stay in the hospital was somewhat shorter than
expected due to his good recovery. Physicians attending to him felt that he could
complete his recovery at home just as easily as in the hospital and he was released
after only a few days in the hospital.

During his stay in the hospital, the patient admitted to his primary physician that
he was HIV positive, having contracted the virus that causes AIDS. This was confirmed
by a blood test administered while he was hospitalized. When he was discharged from
the hospital, the physician recommended that a professional nurse visit him regularly at
home in order to change the bandages on his still substantial wounds and to insure that
an infection did not develop.

Since he had no health insurance he was dependent on Medicaid, a government

program that pays for necessary medical care for those who cannot afford it. However,
Medicaid refused to pay for home nursing care since there was someone already in the
home who was capable of providing the necessary care. That person was the patient's
twenty-two-year-old sister, who was willing to take care of her brother until he was fully
recovered. Their mother had died years ago and the sister was accustomed to providing
care for her younger siblings.

The patient had no objection to his sister providing this care, but he insisted that
she not be told that he had tested HIV positive. Though he had always had a good
relationship with his sister, she did not know that he was an active homosexual. His
even greater fear was that his father would hear of his homosexual orientation and
lifestyle. Homosexuality is generally looked upon with extreme disfavor among
Hispanics.

The patient's physician is bound by his code of ethics that places a very high
priority on keeping confidentiality. That is, information about someone's medical
condition that he or she does not want known cannot be divulged by the physician.
Some would argue that the responsibility of confidentiality is even greater with HIV/AIDS
since disclosure of someone's homosexuality normally carries devastating personal
consequences for the individual who is forced "out of the closet."

On the other hand, the patient's sister is putting herself at risk by providing
nursing care for him. Doesn't she have a right to know the risks to which she is
subjecting herself, especially since she willingly volunteered to take care of her brother?

If you were the physician, what would you do in this case? Would you breach the
norm of confidentiality to protect the patient's sister, or would you keep confidentiality in
order to protect the patient from harm that would come to him from his other family
members, especially his father?

Perhaps as good a question as "what would you do" in this situation is the
question, "how would you decide what to do" in this situation? The process of making a
moral decision can be as important as the decision itself, and many ethical decisions
that people encounter are so complex that it is easy to exhaust oneself talking around
the problem without actually making any progress toward resolving it. The response to
many moral dilemmas is "where do I start?' and the person who is faced with these
decisions often needs direction that will enable him or her to move constructively toward
resolution and "see the forest for the trees."

In order to adequately address the ethical dilemmas that people encounter

regularly, the following is a model that can be used to insure that all the necessary
bases are covered. This is not a formula that will automatically generate the "right"
answer to an ethical problem. Rather it is a guideline that is designed to make sure that
all the right questions are being asked in the process of ethical deliberation.

Given the ethnic and religious diversity of our society, it is important that the
model used for making ethical decisions have "room" in it to accommodate a whole host
of different moral and ethical perspectives. This model is not tied to any one particular
perspective, but can be used comfortably with a variety of cultural, ethnic and religious
backgrounds. This is not a distinctively Christian model, though it is consistent with the
Scripture and any Christian can use Biblical principles in utilizing this model. Take note
though that what makes many moral dilemmas so difficult is that the Scripture does not
speak to the issue as clearly as one would prefer because Scripture has not directly
addressed the issue. More general principles can be brought to bear on the issue at
hand. However, in these instances, there is often disagreement about which Biblical
principles are applicable to the specific issue under discussion. For example, in Case 1
(Please Don't Tell) the physician could invoke the Biblical principle of compassion
toward his patient in refusing to disclose information that would harm him. But at the
same time, he could invoke the same principle of compassion toward the sister in
protecting her from the risk of medical harm. It is not clear that appeal to principles
alone will conclusively resolve this case. Thus, to insist that all ethical dilemmas are
resolved simply by appeal to Biblical principles seems to oversimplify the case.
Certainly many moral questions are resolved conclusively by appeal to Scripture. But
there are other cases in which that does not happen. That is not to say that Scripture is
not sufficient for the believer’s spiritual life, but that the special revelation of Scripture is
often supplemented by the general revelation of God outside Scripture. This model
makes room for both general and special revelation, and gives each a place in helping
to resolve the difficult moral dilemmas facing people today.

1. Gather the Facts

Frequently ethical dilemmas can be resolved simply by clarifying the facts of the
case in question. In those cases that prove to be more difficult, gathering the facts is the
essential first step prior to any ethical analysis and reflection on the case. In analyzing a
case, we want to know the available facts at hand as well as any facts currently not
known but that need to be ascertained. Thus one is asking not only "what do we know?"
but also "what do we need to know?" in order to make an intelligent ethical decision.

2. Determine the Ethical Issues

The ethical issue(s) are stated in terms of competing interests. It's these
conflicting interests that actually make for an ethical dilemma. The issues should be
presented in a __________ vs. __________ format in order to reflect the interests that
are colliding in a particular ethical dilemma. For example, many ethical decisions,
especially at the end of a patient's life can be stated in terms of patient autonomy (or the
right of the individual to make his or her own decisions about medical care) vs. the
sanctity of life (or the duty to preserve life). In Case #1 above, the interests of the
patient in having the physician keep confidentiality conflict with the interests of his sister
in being protected from the risk of contracting the HIV virus.

3. What Principles have a bearing on the Case?

In any ethical dilemma, there are certain moral values or principles that are
central to the competing positions being taken. It is critical to identify these principles,
and in some cases, to determine whether some principles are to be weighted more
heavily than others. Clearly Biblical principles will be weighted the most heavily. There
may be other principles that speak to the case that may come from other sources.
There may be Constitutional principles or principles drawn from natural law that
supplement the Biblical principles that come into play here.

4. List the Alternatives

Part of the creative thinking involved in resolving an ethical dilemma involves
coming up with various alternative courses of action. Though there will be some
alternatives which you will rule out without much thought, in general, the more
alternatives that are listed, the better the chance that your list will include some high
quality ones. In addition, you may come up with some very creative alternatives that you
had not considered before.

5. Compare the Alternatives with the Principles

 At this point, the task is one of eliminating alternatives according to the moral
principles that have a bearing on the case. In many instances, the case will be resolved
at this point, since the principles will eliminate all alternatives except one. In fact, the
purpose of this comparison is to see if there is a clear decision that can be made
without further deliberation. If a clear decision is not forthcoming, then the next part in
the model must be considered. At the least, some of the alternatives may be eliminated
by this step of comparison.

6. Weigh the Consequences

If the principles do not yield a clear decision, then a consideration of the
consequences of the remaining available alternatives is in order. Both positive and
negative consequences are to be considered. They should be informally weighted,
since some positive consequences are more beneficial than others and some negative
consequences are more detrimental than others.

7. Make a Decision
Deliberation cannot go on forever. At some point, a decision must be made.
Realize that one common element to ethical dilemmas is that there are no easy and
painless solutions to them. Frequently, the decision that is made is one that involves the
least number of problems or negative consequences, not one that is devoid of them.

Back to the situation – Please Don't Tell!

Using the model, let's return to the case at hand. This will illustrate how the
model is used and clarify exactly what is meant by each of the elements in the model.

1. Gather the Facts: The relevant facts in this case are as follows:

– The patient is a young man, infected with HIV and an active homosexual.
– He suffered fairly severe abdominal wounds but is recovering well.
– Homosexuality is looked down upon in Hispanic communities.
– The patient has insisted that his physician maintain confidentiality about his HIV
status.
– The patient is afraid of rejection by his father if his homosexuality is discovered, an
understandable fear given the way homosexuality is viewed in the Hispanic
community.
– He was wounded by gunfire in gang violence. It is not clear but is a reasonable
assumption that he is a gang member. As a result, he likely fears rejection and
perhaps retribution from his fellow gang members, especially if they discover that he
is HIV positive.
– He is uninsured and cannot afford home nursing care by a professional.
– Medicaid refuses to pay for professional home nursing care.
– The patient's sister is willing and able to provide the necessary nursing care for her
brother. She is accustomed to providing maternal-like care for her brothers and
sisters.
– The patient has specifically requested that his sister not be told of his HIV status. She
does not know that he is an active homosexual.
– The patient's sister would be changing fairly sizable wound dressings for her brother
and the chances are high that she would come into contact with his HIV infected
blood. The probability of her becoming infected with the virus from this contact is
difficult to predict.

2. Determine the Ethical issue(s)

The competing interests in this case are those of the sister who will provide the
care and the patient who will receive it. Both have interests in being protected from
harm. The patient fears being harmed in a psycho-social way if his homosexuality and
HIV status were discovered. Thus he has put the physician in a difficult situation by
demanding that his right to confidentiality be kept. Though she does not know it, his
sister fears medical harm due to the risk of contracting the HIV virus from contact with
her brother's blood. This could be stated as a conflict between confidentiality for the
patient vs. the right to know the patient's condition for his sister due to the risk she
would be taking in giving him nursing care. The conflict could be summarized by the
need for patient confidentiality vs. the duty to warn the sister of risk of harm.

3. What Principles have a bearing on the Case?

Two moral principles that speak to this case come out of the way in which the
ethical issue is stated. This case revolves around a conflict of rights, a conflict of duties
that the physician has toward his patient and toward the sister. He is called to exercise
compassion toward both, but what compassion (or the duty to "do no harm") demands
depends on which individual in the case is in view. Thus two principles are paramount.
First is the widely recognized principle that patients have a right to have their medical
information kept confidential, particularly the information that could be used to harm
them if it were disclosed. But a second principle that comes into play is the duty of the
physician to warn interested parties other than the patient if they are at risk of imminent
and substantial harm. One of the difficult aspects of any ethical decision is knowing
what weight to give the principles that are relevant to the case. Here, the principle of
confidentiality is considered virtually sacred in the medical profession and most
physicians will argue that it is necessary to keep confidentiality if patients are to trust
their physicians and continue coming for treatment. But confidentiality is often
considered subordinate to the duty to warn someone who will likely be harmed if that
information is not disclosed. For example, if a psychologist believes that his patient will
kill his wife, or beat her severely, he has a moral obligation to inform the wife that she is
in danger from her husband. The duty to warn someone from imminent and severe
harm is usually considered a more heavily weighted principle than confidentiality in
cases like these.

The key question here in weighting the principles of confidentiality and the duty to
warn (both fulfilling the Biblical notion of compassion toward those in need of it) is the
degree of risk that the patient's sister is taking by providing nursing care for her brother.
If the risk is not substantial, then that weights confidentiality a bit more heavily. But if the
risk is significant, then the duty to warn is the more heavily weighted principle. This is
particularly so given the fact that the sister has volunteered to perform a very self-
sacrificing service for her brother. Some would argue that her altruism is an additional
factor that weights the duty to warn principle more heavily. Others would suggest that
his contracting HIV is an example of "reaping what one sows," and that minimizes
consideration of the patient's desire for confidentiality. An additional factor that should
be figured into the deliberation is that the risk to the patient, though it may have a higher
probability of happening, is not as severe as the risk to the sister. After all, if the worst
case scenario happened to the patient, his father would disown him and the gang would
throw him out (though their action could be more severe than that). He would recover
from all of that. But if his sister contracted HIV, she would not recover from that. Though
the probability of the worst case scenario is higher for the patient, the results of the
worst case are clearly higher for the sister.

4. List the Alternatives

In this case, there are a number of viable alternatives that involve compromise on
either the patient's part or his sister's. However, there are two alternatives that do not
involve compromise and they each reflect a weighting of the principles.
One alternative would be to tell the sister that her brother is HIV positive. This
alternative comes out of taking the duty to warn principle as higher priority. On the other
hand, a second alternative is to refuse to tell her that information, upholding the patient's
request for confidentiality and taking the confidentiality principle as the one that carries
the most weight. However, there are other alternatives. For example, the physician
could warn the patient's sister in general terms about taking appropriate precautions for
caring for these types of wounds. She is to wear gloves and even a mask at all times
when handling the bandages. Should she get any blood on her clothes or body, she is
to wash immediately with a disinfectant soap. In other words, she is to take universal
precautions that any medical professional routinely takes in caring for patients. A further
alternative is to request that the patient inform his sister of his condition. He could then
request that she not tell any other family member or any or his friends. If he refused,
then the next step might be to say to him in effect, "If you don't tell her, I will."

5. Compare Alternatives with Principles

In many cases, the principles resolve the case. Depending on how one assesses
the relative weight of the principles, which may be the case here. In fact, it may be that
the alternative of encouraging universal precautions for the sister but not telling her why,
comes very close to satisfying all the relevant principles. But certainly there are
questions about the adequacy of those precautions. Will she follow them, or treat them
casually? However, assume for the moment that appeal to principles does not resolve
the dilemma.

6. Assess the Consequences

 Here the task is to take the viable alternatives that attempt to predict what the
likely consequences (both positive and negative) of each would be. In addition, one
should try to estimate roughly how beneficial are the positive consequences and how
severe the negative ones are, since some consequences are clearly more substantial
than others.

In many cases, when two opposing alternatives are presented, the

consequences of one are the mirror image of the other. This is the case here with the
alternatives of telling that sister, or refusing to tell her of her brother's HIV status.

In the first alternative, that of telling the sister (or insisting that the patient tells his
sister), the likely consequences include the following:

The sister would be properly warned about the risks of taking care of her brother,
minimizing the risk of her contracting HIV, and saving her from the risk of developing a
fatal illness. The brother's HIV status would be out in the open, leaving family and gang
friends to draw their own conclusions about his homosexuality. Should they draw the
right conclusion, which is likely, he suffers significant psycho-social harm from his gang
members, and possibly (though not certainly) from his family.

Trust with the physician and the patient suffers and he may refuse to see that
physician, or any other one again until a dire medical emergency. This would be
unfortunate since due to his HIV status, he will need on going medical care. But if the
physician refuses to disclose the information, the following may be expected as the
likely consequences:

The sister would not know about the risks she is taking, making her vulnerable to
contracting an infection for which there is no cure. The degree of risk that she is taking
is open to debate, but some would argue that if the degree of risk is any more than
minimal, that justifies warning her since the virus produces a fatal disease.

The patient's HIV status is a well-kept secret, as his homosexuality. But it is not
likely that either his HIV status or his homosexuality can be kept a secret forever, since
as HIV develops into full-blown AIDS, both are likely to come out at some point in the
future.

Trust between the physician and patient is maintained. If the alternative of telling
the sister to take general precautions is taken, the following are the likely
consequences: She may exercise appropriate caution in taking care of her brother, but
she may not. She may treat the precautions casually and unknowingly put herself at
risk. If the physician tells her about the precautions in very strong terms to insure her
compliance with them, that may start her asking questions about why the doctor was so
insistent on her following his precautions. In fact, one of the motives of the physician
might be to nudge her toward asking some of those questions, of her brother, to further
minimize the risk of contracting HIV.
 In general, the patient's HIV status and homosexual orientation are kept secret,
and confidentiality is honored, but the question of how long it will remain a secret is
unknown and it is likely that it will become known eventually. Trust with the physician
and patient is maintained. However, if the sister is nudged to ask her brother some
pressing questions about why these precautions are so important, he may conclude that
the physician has prompted his sister to ask these questions, leaving him feeling
betrayed.

7. Make a Decision

What would you decide in this case? Which principles are the weightiest? Are
there others that you would include? Which alternatives are the most viable? Are there
others that you would suggest? Which consequences seem to you the most severe?
Are there others that you think will occur? It is important to realize that at some point
you must stop deliberating and make a decision, as uncomfortable as that may be.

Teacher’s notes:

Please bear in mind that there is no wrong answer when it comes to decision making as
long as you have adequate and reasonable principles and duly weighed consequences
to back up your decision that will incur the least negative consequences to both parties.
At this juncture, it is very important to take note of weighing the consequences and
principles at hand. The following is a simplified way to summarize the case.

This is what your paper should look like:

1. Identify the facts

– The patient is a young man, infected with HIV and an active homosexual.
– He suffered fairly severe abdominal wounds but is recovering well.
– Homosexuality is looked down upon in Hispanic communities.
– The patient has insisted that his physician maintain confidentiality about his HIV
status.
– The patient is afraid of rejection by his father if his homosexuality is discovered, an
understandable fear given the way homosexuality is viewed in the Hispanic
community.
– He was wounded by gunfire in gang violence. It is not clear but is a reasonable
assumption that he is a gang member. As a result, he likely fears rejection and
perhaps retribution from his fellow gang members, especially if they discover that he
is HIV positive.
– He is uninsured and cannot afford home nursing care by a professional.
– Medicaid refuses to pay for professional home nursing care.
– The patient's sister is willing and able to provide the necessary nursing care for her
brother. She is accustomed to providing maternal-like care for her brothers and
sisters.
– The patient has specifically requested that his sister not be told of his HIV status. She
does not know that he is an active homosexual.
– The patient's sister would be changing fairly sizable wound dressings for her brother
and the chances are high that she would come into contact with his HIV infected
blood. – The probability of her becoming infected with the virus from this contact is
difficult to
predict.

2. Identify the ethical issue(s)

To keep the patient’s condition (that he is HIV positive) confidential

VS
To tell the sister about the condition of the patient

3. What Principles have a bearing on the Case?

Choice 1: to keep the patient’s condition (that he is HIV positive) confidential:

 Compassion for the patient

 Privacy of the patient and patient’s trust to the physician
 The sister will be endangered of contracting HIV if not informed

Choice 2: To inform the sister about the condition of the patient

 Compassion for the sister (the sister will be safe)

 Trust to the physician will be breached
 The family will disown the patient if they would know that he HIV positive and is a
homosexual
 The gang will reject him ad judge him if they will know

4. List the alternatives

Alternative 1: The physician could warn the patient's sister in general terms about taking
appropriate precautions for caring for these types of wounds. She is to wear gloves and
even a mask at all times when handling the bandages. Should she get any blood on her
clothes or body, she is to wash immediately with a disinfectant soap. In other words,
she is to take universal precautions that any medical professional routinely takes in
caring for patients.

Alternative 2: To request that the patient inform his sister of his condition. He could then
request that she not tell any other family member or any or his friends. If he refused,
then the next step might be to say to him in effect, "If you don't tell her, I will."
 5. Compare Alternatives with Principles

Alternative 1: Alternative 1: The physician could warn the patient's sister in general
terms about taking appropriate precautions for caring for these types of wounds. She is
to wear gloves and even a mask at all times when handling the bandages. Should she
get any blood on her clothes or body, she is to wash immediately with a disinfectant
soap. In other words, she is to take universal precautions that any medical professional
routinely takes in caring for patients.

 The confidentiality of the patient’s condition will be maintained.

 The trust to the physician will be preserved.
 The sister will be informed and will keep herself safe if she would do the
precautionary measures intensively.
 The sister will still be at risk if she would not heed these pieces of advice.
 If you would insist that she would do it intensely, she might suspect that
something’s wrong with her brother and will ask more questions about it either
from the brother or from the physician.

Alternative 2: To request that the patient inform his sister of his condition. He could then
request that she not tell any other family member or any or his friends. If he refused,
then the next step might be to say to him in effect, "If you don't tell her, I will."

 The sister will be well informed regarding the situation and thus will take the
precautionary measures seriously
 The trust to the physician will still be preserved because it was the patient who
opened up.
 The risk of the family members and the gang knowing it will be great and
therefore will put moral damages to the person.

6. Assess the Consequences

Choice 1: The patient’s trust to the physician will be preserved but it puts the sister and
all people at home at risk.

Choice 2: the sister will be safe but the patient’s trust to the physician will be breached
and thus risking the patient not to return to the physician again but he needs consistent
medical treatment of his HIV. The risk of his family knowing his condition is very high
and thus inflicting anxiety, moral damages and even physical harm to him by his gang
members is inevitable.

Alternative 1: The sister will be safe if she would take the precautionary measures
seriously but would still be at risk if she would just take it as an ordinary and casual
medical advice and if the doctor would insist her on doing so she would suspect that
something is wrong and therefore would ask further questions to the physician and the
patient who would feel betrayed about it.
Alternative 2: The sister will be well informed about the issue and is therefore safe, the
patient is the one who opened about it and asked that other family members should not
know especially his gang members thus preserving his trust to his physician and his
sister.

7. Make a Decision

(There is no wrong decision as long as you back it up with reason, principles and
valid arguments to defend your choice. The most important thing to understand
is that there should be a time that you need to decide and you need to choose
[hindi maaring lahat ng pagpipilian ay pipiliin at pagsasabaysabayin sapagkat sa
bandang huli ay tayong lahat ang masasaktan].)

Assessment Task: (Case Analysis)

Using the 7 steps in moral decision making, come up with an ethical decision
regarding this case in a whole sheet of yellow paper. Take a photo of your wok
and send it to the class in-charge until midnight of November 30, 2020

A judge’s Dilemma

You are the Judge at a trial of an alleged bank robber who is in fact innocent and you
know it for sure. But at the moment, the enemies of the accused have kidnapped your
daughter and are demanding that you convict the robber in return for her freedom. You
have no idea where they are keeping her and the police cannot figure it out as well. You
are nervous wreck and cannot help but think that the kidnappers will or already are
abusing your daughter. Would you convict an innocent man to save your daughter?

Learning Resources
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007.pdf
Kohlberg, Lawrence. (1981). Essays on moral development. San Francisco, CA:
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Rachel, James and Stuart Rachels. (2018). Elements of moral philosophy, 9th
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(Eds.), Moral development in the professions: Psychology and applied
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Rationality & Rational (Nov. 22, 2003) https://www.enotes.com