BSB40420 CERTIFICATE IV IN

HUMAN RESOURCE MANAGEMENT

A20625 IMPLEMENT AND MONITOR WHS
BSBWHS411 Implement and monitor WHS policies, procedures and programs

Assessments

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Contents
Introduction ����������������������������������������������������������������������������������������������������������������������������� 3
Assessment 1��������������������������������������������������������������������������������������������������������������������������� 4
Assessment 2��������������������������������������������������������������������������������������������������������������������������� 9

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0
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Introduction
This subject A20625 Implement and monitor WHS, in the Certificate IV in Human
Resource Management, comprises two Assessments� The following table summarises the
information about each assessment�

Assessment 1 Assessment 2

Session 5 Session 8
Due Date
( Week 5) (Week 8)

Weighting 50% 50%

Grading Method Rubric Rubric

Submission Method Students are required to submit their assessments to myAPC�hub�

The results will be available within 7 days after the due date of
Feedback
the assessment�
APC is using Rubric for assessment marking� A rubric is a tool used to interpret and grade
students’ work against a set of criteria�
Instructions
1� Assessments should be completed as per your trainer’s instructions�
2� Assessments must be submitted by the due date to avoid a late submission penalty�
3� Plagiarism is copying someone else’s work and submitting it as your own� You must
write your answers in your own words and include a reference list� You are required to
run the plagiarism report on your assessments prior to the submission, and ensure
that the plagiarism score is below 30%� A mark of zero will be given for any
assessment or part of an assessment that has been plagiarised�
4� You may discuss your assessments with other students, but submitting identical
answers to other students will result in a zero mark� Your answers must be yours alone�
5� All the assessments must be submitted to myAPC�hub�
6� You must attempt all questions in the assessment�
7� You must get satisfactory results on both assessments to pass the subject�
8� All assessments are to be completed in accordance with WHS regulatory requirements�

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 4

Assessment 1
Qualification BSB40420 Certificate IV in Human Resource Management

Subject A20625 Implement and Monitor WHS

Assessment method Assignment

Weighting 50%
BSBWHS411 Implement and monitor WHS policies, procedures
Unit of Competency
and programs

******IMPORTANT******
The following table summarises the relationship between the Assessment and Performance
Criteria (PC) and Performance Evidence (PE) outlined in the rubric�

Questions in the
Performance Criteria (PC) & Performance Evidence (PE) Assessment

The student has demonstrated knowledge of:

1�1 Identify and communicate relevant provisions about WHS laws to Q1

work team
1�2 Provide information about organisation’s WHS policies, Q2
procedures and programs, and ensure it is readily accessible to work
team
1�3 Communicate information about identified hazards and outcomes Q3
of risk assessment and control to work team
2�1 Communicate importance of consultation mechanisms in Q5
managing WHS risks to work team
2�2 Apply consultation mechanisms to facilitate work team Q4
participation in managing work area hazards, according to
organisational policies and procedures
2�3 Contribute to managing issues raised through consultation Q4
mechanisms, according to organisational consultation procedures and
WHS legislative requirements
2�4 Communicate outcomes of consultation about WHS issues to work Q4
team
3�1 Identify and document team WHS training needs according to Q6
organisational requirements and WHS laws
3�2 Make arrangements to meet WHS training needs of team Q7
members in consultation with relevant stakeholders
3�3 Provide workplace learning opportunities to facilitate team and Q8
individual achievement of identified WHS training needs
PE 1 Implement and monitor the work health and safety (WHS) Q1 to Q8
policies, procedures and programs for one work area in an
organisation�
A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 5

PE 2 explain relevant WHS information clearly and accurately to Q1 to Q4

work team

PE 3 provide work team with access to WHS policies, procedures and Q1 & Q2
programs in appropriate structure and language
PE 4 implement and monitor procedures, according to WHS Q4 to Q8
legislative and organisational requirements, for:
• consultation on and communication about WHS hazards and risks
• WHS training needs and learning opportunities
KE 1 key provisions of commonwealth and state/territory WHS laws Q4 & Q5
that apply to the business, and procedures for their application in
the work area
KE 2 organisational policies and procedures for: Q1 to Q8
• consulting during WHS issue management
• legal responsibilities and duties of managers, supervisors, persons
conducting a business or undertaking (PCBUs) and workers in
relation to WHS risk management in the workplace
• effective consultation mechanisms in managing health and
safety risks in the workplace
• features of effective workplace learning opportunities,
including coaching and mentoring assistance that facilitates
team and individual achievement of WHS training needs

Assessment 1
You are an Assistant Manager at Colesworths, Bondi Junction. Colesworths is Australia’s
largest supermarket chain.
Answer the following questions.
Question 1:
Locate the following information:
• Go to the Safework Australia website, https://www�safeworkaustralia�gov�au/law-and-
regulation and find the relevant legislation for NSW, Victoria and Queensland� Include
details such as the name of the Act, the state regulatory body and the website
address�
• Referring to the WHS Model Work Health and Safety Regulation (1/1/2021),
https:// www�safeworkaustralia�gov�au/doc/model-work-health-and-safety-
regulations, download the document and identify at least three chapters (in the
index) which are relevant to the Colesworth case study� Make a list of the names
only�
• Visit Safework NSW� (https://www�safework�nsw�gov�au/resource-library/list-of-all-
codes-of-practice) and find the names of all of the Codes of Practice relevant for
the Colesworths case study�
Once you have identified the legislation please note that you are required to
communicate these with your colleagues. Write an email to all your staff members with the
names of the legislations identified in parts a-c.

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0
Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
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From: [email protected]
To: [email protected]
Date: 31/07/2022

Dear all,
Please, I would like you to pay attention about the specified legislation about.
If yoy have any doubts, let me know.
Thanks,

Sharon Carter
WHS Consultant

NSW
SafeWork NSW
Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2017.

SafeWork NSW is the state’s workplace health and safety regulator (with the exception of
mines and petroleum sites). It focuses on harm prevention and improving the safety
culture in NSW workplaces.
https://www.safework.nsw.gov.au/legal-obligations/legislation

Victoria
Occupational Health and Safety Act and Regulations
The Occupational Health and Safety Act 2004 and related regulations aim to keep
Victorian workplaces safe.
https://www.worksafe.vic.gov.au/occupational-health-and-safety-act-and-regulations

Queensland
Work health and safety laws
 the Work Health and Safety Act 2011
 the Work Health and Safety Regulation 2011
 codes of practice

The regulator may grant an exemption to a specific person or to a class of persons.

https://www.worksafe.qld.gov.au/laws-and-compliance/work-health-and-safety-laws/
exemptionsto-the-regulation

CHAPTER 3: - Managing risks to health and safety

- Duty to identify hazards
- Review of control measures

Codes of Practice:
- First aid in the workplace
- Formwork
- Hazardous manual tasks
- How to manage and control asbestos in the workplace
- How to manage work health and safety risks
- Labelling of workplace hazardous chemicals
- Managing electrical risks

Question 2:
Read through the WHS policy, procedures and programs and answer the following
questions.
a. The management has pointed out that the lifting procedure is too wordy, they have
asked you to develop a one page poster indicating how heavy objects should be
lifted.

ANSWER:
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IMPORTANT THINGS TO REMEMBER

 Use mechanical means (e.g hand truks, pushcarts, etc.) when posible for
heavier.

 Awkward loads. Remember to obtain training and authorization before using a

forklift.
 It is easier and safer to push tan to pull.
 Keep loads as closet o the body as posible and do not twist while lifting,
carrying or setting down a load.
 Nose shoulder, hips and toes should all be facing the same direction.
 Minimixe reaching.
 As a general rule, bend at the knees, not the hips.
 Get help when needed. Do not lift or carry things you don´t feel comfortable
with, no matter how light the load.

b. Sam, a new recruit, who is very enthusiastic about WHS has asked you about where
he can find the policies and procedures.

ANSWER: Me: “Sam, you can find about WHS through the email we sent you in your first day or
through our survey. Also, there same notifications on the wall over there.”

Question 3:
You noticed that the area around the fridge was wet due to leaks and without noticing
that one of the staff members named Jason was using the ladder on top of the water
puddle trying to stock the fridge. You immediately noticed this, corrected it, got the floor
cleaned and conducted a risk assessment. Write down in an email to all the staff members
explaining about the hazards and the outcomes of the risk assessment.
You can use the below email template

From: [email protected]

To: [email protected]

Subject: Hazards and the Outcomes

Date: 31/07/2022

Dear All,
Today was identified leaks around the fridge and a very risky situation was about to
happen due Jason stepped up on the ladder over the water puddle.
Please, pay attention with the fridges. If you see any water puddle on the floor, please
dry it and notify the area to prevent accidents.

Thanks,

Sharon Carter
WHS Consultant

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Question 4:
Recently an employee and customer were seriously injured when the worker was
attempting to put a heavy box on a top shelf, fell off a ladder onto a customer. Not only
was the company heavily fined, but the ensuing publicity caused significant damage to
the company’s reputation. The CEO has hired a WHS consultant, the consultant personally
spoke to you about the incident and has requested for a review of all the WHS policies and
procedures. Based on her review of the ‘Procedure for using a ladder’ she has pointed out
the following.

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 9

From: sharoncarter@whsconsultants�com�au
To: You
Date: 22nd July 2021
Subject:Updating the Procedure of using a ladder

Hi,

It was lovely meeting you today, please note that I have reviewed the Procedure for
using a ladder and I feel you should mention that when anyone is using a ladder they
should have another staff member holding the ladder�

Best Regards,
Sharon Carter
WHS Consultant

a. Based on the email provided above, update the procedure for using a ladder.

ANSWER: - When you need to use the ladder, please make sure to have another staff with you
to hold it.
b. Write an email to all the staff members explaining the change in the procedure. Use
the following email template.

From: [email protected]
To: : [email protected]
Subject: Updating the Procedure of using a ladder
Date: 22/07/2022

Dear All,
In order to prevent accidents, from now on when someone needs to use the ladder,
please call someone else to help you hold it.
This information will be available in the procedure for using a ladder (2. Operation).
This way will be safer for you and we might prevent hazards.

Thanks,

Best Regards,
Sharon Carter
WHS
Consultant

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Question 5:
Give an overview of the following importance of consultation on and communication about
WHS hazards and risks.

ANSWER:
Consultation is a two-way conversation that occurs between the management and the team
members in which both listen to each other, issues are addressed and discussed,
perspectives are stated, and team members' ideas are taken into account before any
choices are made at the workplace.
It is critical to prioritize consultation during the hazard identification or risk assessment
process. Workers' collaboration will be obtained and dangers will be reduced if they are
consulted when finalizing these processes.
An effective consultation has several advantages. These might include:
• increased awareness among team members.
• increased commitment from team members since they will have a better understanding of
what is expected of them.
• Employees will be willing to work together to achieve the required results.
• A healthy working atmosphere with excellent interactions among all employees.
Question 6:
Based on the WHS program at Colesworth, 4 staff members from every store are required
to do a WHS training. Select 4 staff members (one has been done as an example), and
mention what WHS training they should complete. Remember that every staff member
must do a different training.

Employee Training prograxm Training outcome Duration

Name
Sam Training on material Ability to handle hazardous 1 day
handling materials such as chemicals,
materials with sharp edges etc.
Jullie Training on lifting heavy Ability to lift heavy staff without 1 day
stuff getting injured.
Mike Training on hazard Lear how to warning up people 2 hours
identification and around and notify manager.
communication
Zoe Training on using the Learn teamwork to prevent 2 hours
ladder accidents.
Question 7:
You have identified the training needs and successfully presented the same to the
management; they have asked you to go ahead but to provide details in terms of what
resources and costs will be required to meet these training needs. Complete the following
table. (A sample has been provided).

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessment v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
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Training program Resources Cost

Training on material handling Trainer, training materials, laptop, $5,000
projector, white board, sharp materials,
gloves, chemicals, MSDS
Training on lifting heavy stuff Trainer, training materials, laptop, $3,000
projector, boxes
Training on hazard identification Trainer, materials, laptop, warning signs $2,000
and communication.
Training on using the ladder Trainer, 2 staff, ladder, laptop $2,000

Question 8:
Based on the training outlined for each of the staff members, explain what learning
opportunities can you provide to each team member to facilitate team and
individual achievement of identified WHS training needs.

Staff Member Training Program Workplace Learning opportunity

Sam Training on material The plan is to have Sam work with
handling the inventory team to manage all
the
incoming products from various suppliers
and guide the inventory team on
material handling.
Jullie Training on lifting heavy Our goal is to have even the most
stuff. experienced ladies, as Jullie, knowing how
to lift heavy stuff.
Mike Training on hazard We took Mike to this training to enhance
identification and his insights about what happen around him
communication and this way he can help others.
Zoe Training on using the Zoe is usually very independent, so in this
ladder case, she has to learn how to work in team
to prevent hazards.

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A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 13

Assessment 2
Qualification BSB40420 Certificate IV in Human Resource Management

Subject A20625 Implement and Monitor WHS

Assessment method Assignment

Weighting 50%
BSBWHS411 Implement and monitor WHS policies, procedures
Unit of Competency
and programs

******IMPORTANT******
The following table summarises the relationship between the Assessment and Performance
Criteria (PC) and Performance Evidence (PE) outlined in the rubric�

Questions in the
Performance Criteria (PC) & Performance Evidence (PE) Assessment

The student has demonstrated knowledge of:

4�1 Identify and report on hazards in work area according Q1

to organisational policies and procedures, and WHS
legislative requirements
4�2 Contribute to managing and implementing hazard reports Q3a
according to organisational policies and procedures, and WHS
legislative requirements
4�3 Implement procedures to control risks using the hierarchy of Q2
control measures according to organisational policies and procedures,
and WHS legislative requirements
4�4 Identify and report inadequacies in existing risk controls Q3b
according to the hierarchy of control measures, and WHS
legislative requirements
4�5 Monitor outcomes of reports on inadequacies, as required, to Q3c
ensure prompt organisational response
5�1 Complete and maintain WHS incident records of occupational Q3
injury and disease in work area according to organisational
policies and procedures, and WHS legislative requirements
5�2 Use aggregate information and data from work area records Q4
to meet organisational recordkeeping requirements
PE 1 Implement and monitor the work health and safety (WHS) Q1 to Q4
policies, procedures and programs for one work area in an
organisation�

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessment v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 14

PE 4 implement and monitor procedures, according to WHS Q1 to Q4

legislative and organisational requirements, for:
• WHS records
• using WHS aggregate data relating to hazards and risk control�
KE 2 organisational policies and procedures for: Q1 to Q4
• identifying hazards and managing risks, including using aggregate
information and work area data
• incident response, investigation and reporting
• legal responsibilities and duties of managers, supervisors, persons
conducting a business or undertaking (PCBUs) and workers in
relation to WHS risk management in the workplace
• key principles and components of the hierarchy of
control measures

Question 1:
You have been asked to identify at least three hazards and report the same to the
operations manager at Colesworth. Write down these risks or hazards and complete the
risk register (table 1) provided below.
Table 1: Risk Register

Risk/hazard Cause Likelihood/ Impact/ Level Controls Level from

Probability Consequence of Risk Hierarchy of
Control
1
2
3

Question 2:
In Table 2, use the same risks as identified in Table 1 designate a responsible person
(owner) of the risk, create a review schedule, identify a relevant Code of Practice and also
the relevant legislation.
Table 2 : Monitoring schedule

Risk/hazard Control Strategy Person Review Date Relevant Legislation

measure - (Refer Responsible schedule of last Code of
to the (frequency review Practice
Hierarchy of review)
of control
measures)
1
2
3

Question 3:
It is 10 pm and one of the casual workers, Mark Waugh, is stocking shelves on the 6 to
12pm shift where you are the shift supervisor. Mark has been with the company for over 12
months. Mark is carrying a box containing glass containers of jam, and slips on a puddle
next to the freezer section. The smashed glass containers he was carrying had cut one of
his hands. His wrist is badly swollen as, in an attempt to break his fall, he put out his hand.
a. Based on what you noticed and what actions you took, complete the hazard incident
report form - use the form available on myAPC.hub.

A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessments v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021
 15

b. What were the reasons due to which this incident occurred? Point out the inadequacies
in existing risk controls.
c. Management has read through the hazard incident report and acknowledged your
prompt response to the situation. They have also considered your suggestion to
ensure that there are no replications of this situation. Management has asked you to
do some research and provide them with information on the costs and schedule for
implementing the suggestion provided in the hazard incident report.
d. Develop a 1-2 minute video presentation advising Mark on what he could have done
better.
Question 4:
Review the aggregate WHS data below for Colesworth Bondi Junction that has been
generated from the WHS Management system.

Month No. of incidents No. of accidents No. of near misses

Jul-20 10 10 9
Aug-20 9 12 11
Sep-20 11 5 2
Oct-20 2 7 4
Nov-20 4 0 9
Dec-20 9 1 10
Jan-21 10 4 4
Feb-21 12 9 5
Mar-21 5 10 7
Apr-21 7 12 0
May-21 0 2 1
Jun-21 1 4 1
a. What do you think about the performance of Colesworths Work Health and safety
department in the fiscal year of 2020-2021
b. Write down at least 2 key performance indicators for the WHS department of Colesworths
Bondi Junction.
Question 5:
a� Explain how near misses are connected to incidents, injuries and
illnesses�b� Write down the steps/procedures to assess and report near
misses�

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A20625 Implement and Monitor WHS | BSB40420 Certificate IV in Human Resource Management | Assessment v1.0

Young Rabbit Pty Ltd (ABN 28 003 381 182) trading as Australian Pacific College RTO Code: 90396 | CRICOS Provider Code: 01331F | © 2021