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Axon Body 2 Manual MMU0057

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0% found this document useful (0 votes)
327 views26 pages

Axon Body 2 Manual MMU0057

Uploaded by

Alan Frisch
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Axon Body 2 Camera

User Manual

Model AX1001 and AX1019


IMPORTANT SAFETY INSTRUCTIONS
Read all warnings and instructions. Save these
instructions.
The most up-to-date warnings and instructions are
available at www.axon.com
MMU0057 Rev: I
Contents

Chapter 1: Introduction.................................................................................................... 1
What Is the Axon Body 2 Camera System?.........................................................................................1
Maximum Video Length.......................................................................................................................1
Important Safety and Health Information..........................................................................................1
Additional Reading.....................................................................................................................................1

Chapter 2: Getting to Know Your Axon Body 2 Camera.......................................2


Accessories..................................................................................................................................................4
Parts..........................................................................................................................................................5
Assembly and Use.................................................................................................................................5

Chapter 3: Recording with the Axon Body 2 Camera........................................... 6


Operating Modes........................................................................................................................................6
BUFFERING Mode (Turning on the Camera).................................................................................6
EVENT Mode (Starting Recording)..................................................................................................7
Muting Audio Recording..........................................................................................................................7
Adding Markers to Recorded Video.....................................................................................................8
Battery Status.............................................................................................................................................8
Configuring Your Axon Camera.............................................................................................................8
Stealth Mode (Turning On or Off Camera Lights, Sounds, and Vibrations)........................8
Adjusting Audio Prompt Volume.....................................................................................................9
Turning On or Off Camera Lights...................................................................................................10
Turning On or Off Camera Vibrations............................................................................................ 11
Using Axon View.................................................................................................................................. 12
Pairing Your Axon Body 2 Camera with a Smart Device......................................................... 12
Other Settings...................................................................................................................................... 12

Chapter 4: Notification Reference Tables................................................................ 13


Audio Prompts.......................................................................................................................................... 13
LED Status.................................................................................................................................................. 14
Operation LED ..................................................................................................................................... 14

i
Axon Body 2 Camera User Manual

Function LED ....................................................................................................................................... 14


Battery LED in the Field ................................................................................................................... 14
Battery LED in an Axon Dock ......................................................................................................... 15
Status LED ............................................................................................................................................ 15

Chapter 5: Axon Signal Operations...........................................................................16


Chapter 6: Care and Maintenance.............................................................................. 17
Cleaning the Axon Body 2 Camera..................................................................................................... 17
Charging the Battery.............................................................................................................................. 17
Camera Internal Clock....................................................................................................................... 17
Camera Storage........................................................................................................................................ 17

Chapter 7: Troubleshooting..........................................................................................19
Technical Support.................................................................................................................................... 19
Warranty Policy........................................................................................................................................ 19
Warnings..................................................................................................................................................... 19
Radio Waves.............................................................................................................................................. 19
Declaration of Conformity.................................................................................................................... 21
Compliance Marks ................................................................................................................................... 21

ii
Chapter 1: Introduction

What Is the Axon Body 2 Camera System?


The Axon Body 2 is a camera system incorporating an audio and video recording device. This
camera is designed for use in tough environmental conditions encountered in law enforcement,
corrections, military, and security activities. The Axon Body 2 camera is designed to record events
for secure storage, retrieval, and analysis via Axon Evidence (Evidence.com) or Axon Commander
services. The recorded events are transferred to your storage solution via the Axon Dock, or by
using Evidence Sync software installed on a Windows computer.
The Axon Body 2 camera has 2 operating modes designed to accommodate the needs of law
enforcement, corrections, security, and the military. The default mode, or BUFFERING mode, pro-
vides pre-event buffering to capture activities that occur prior to the user activating the EVENT
mode. In addition, the Axon View application enables playback of footage on a smart device for
review prior to storing the data.

Maximum Video Length


The maximum length of an Axon camera recording is 4 hours. In situations where an Axon camera
is in Event mode for more than 4 hours, the current video recording stops at 4 hours and a new
video recording will start.

Important Safety and Health Information


Read, understand, and follow all warnings and instructions before using this product. The most
up-to-date warnings and instructions are available at www.axon.com.

Additional Reading
This manual explains how to operate the Axon Body 2 camera hardware. Other manuals cover
additional aspects of the Axon Body 2 system. These documents are available at help.axon.com.
If you have an Axon Dock, see the Axon Dock Quick Start Guide for how to transfer information
and recharge your camera.
Detailed instructions for using Axon cameras and other Axon products with Evidence Sync are
available in the Evidence Sync User Manual.
For instructions on using Axon cameras with a smart device, see the Axon View for Android De-
vices User Manual or the Axon View for iOS Devices User Manual.
The Axon Academy website explains how to register for and use the Axon Evidence (Evidence.
com) website, configure settings, install Evidence Sync software, assign personnel to cameras,
recharge your camera, and transfer video from an Axon device to a computer. Visit academy.axon.
com.

1
Chapter 2: Getting to Know Your Axon Body 2
Camera

The Axon Body 2 camera includes physical controls to enable video and audio capture while pro-
viding visual, audible, and vibration notifications of the Axon Body 2 camera’s state of operation.
Top View Bottom View
Function LED Operation LED

Connection Socket

Status LED
Front View
Power Switch
On/Off Indicator
Lens
Function Button

Dual-Channel Microphone
EVENT Button

Battery LED

Speaker Battery Status Button

Pressing buttons causes the Axon Body 2 camera to emit audio alerts (beeps) to indicate system
actions. See Chapter 4: Notification Reference Tables for more information.
Operation LED
Shows the camera’s current operating mode.

Operating Mode Operation LED


Recording OR Blinking red
Recovering interrupted video*
Buffering Blinking green
Booting up/powering down OR Solid red
Error state**
* When the Function LED also is blinking red.

** When the Function LED also is solid red.

2
Axon Body 2 Camera User Manual

Function LED
Shows when certain functions are enabled.

Function Enabled Function LED


Mute (no audio capture) Blinking blue
Camera error* Solid red
Bluetooth feature is booting up Solid blue
Connecting to Axon ViewXL (Axon Fleet only) Blinking magenta
Connected to Axon ViewXL (Axon Fleet only) Solid magenta
* Use the power switch to turn the camera off and on.

Connection Socket – Used for data transfer and recharging.


Power Switch – Turns the camera’s power on or off.
On/Off Indicator – When the camera’s power is turned on, the red portion is exposed. When the
camera power is turned off, the red portion is covered from view.
Speaker – Provides audio notifications.
Function Button – Used in device pairing, to mute the device, and to add markers to the video as
it is recorded.
EVENT Button – Used to start and stop recording. Double-press to start recording. Press and
hold for 3 seconds to stop recording.
The camera might take several additional seconds to close out of the video when it is powered off
before stopping an event.
Battery Status Button – When pressed, the Battery LED momentarily lights up to indicate the
remaining battery capacity.
Battery LED
The camera can be configured so the Battery LED shows the same operating mode information
as the Operation LED. In BUFFERING mode both the Operation and Battery LEDs will blink green,
and in EVENT mode both will blink red.
In the field, when the Battery Status Button is pressed, the Battery LED lights up to indicate the
remaining battery capacity for approximately 10 seconds and then resumes displaying the EVENT
mode, if configured.

Battery Capacity or Function Battery LED


Battery capacity is 40–100 percent* Green
Battery capacity is 20–39 percent* Yellow
Battery capacity is less than 20 percent* Red
BUFFERING mode (if configured) Blinking green
EVENT mode (if configured) Blinking red

* When the Battery Status button is pressed.

Chapter 2: Getting to Know Your Axon Body 2 Camera  3


Axon Body 2 Camera User Manual

When an Axon Body 2 camera is in an Axon Dock, the Battery LED displays the battery’s charge
status.

Battery Charge Battery LED


Fully charged (capacity greater than 98 percent) Green
Charging in progress (capacity is 20–98 percent) Yellow
Charging in progress(capacity less than 20 percent) Red

Dual-Channel Microphone – For audio recording.


Status LED
When you plug your camera into the Axon Dock, the camera status LED displays the device
status.

Device Status Status LED


Initial connection (momentary) Solid red (for 20 seconds or fewer)
In queue awaiting upload Solid yellow
Device ready (all videos uploaded successfully) Solid green
Device not assigned, agency mismatch, cam- Blinking red
era set in the offline mode, or device error
Uploading data Blinking yellow
Firmware update, internal battery charging, Blinking red and yellow – DO NOT remove the
extremely low battery, or memory full camera from the Axon Dock
Transfer error, device re-trying to transfer Blinking green and yellow
Possible network error. Verify Axon Dock is reg- Blinking red, yellow, and then green (cycling all
istered and refer to the Troubleshooting chap- colors)
ter of the User Manual or go to help.axon.com.
Axon Dock has no communication with the LED off
camera. Verify the Axon Dock core and bays
are seated properly. Contact Axon Technical
Support if not resolved.
Lens – The camera lens.

Accessories
The Axon Body 2 camera is designed to work with the new Axon RapidLock mounting system.
The Axon RapidLock mounting system consists of the attachment piece (called the key) on the
camera and the various mounting options including the attachment receiver (called the lock). To
engage the Axon RapidLock, insert the key of the camera into the lock of the mount and turn it
90 degrees counterclockwise (when you are looking straight at the mount). To release the camera
from the mount, turn the camera 90 degrees clockwise.
The various mounts that use this system can be used with a wide variety uniforms, and holds the
camera to your shirt, patrol vest, jacket, or belt.
You can find other mounting options on www.axon.com.

Chapter 2: Getting to Know Your Axon Body 2 Camera  4


Axon Body 2 Camera User Manual

Parts

Back Lock Camera


Assembly and Use
Read Important Safety and Health Information (Chapter 1) before performing these steps.
1 Insert the key on the back of the Axon Body 2 camera into the lock.
2 Twist the Axon RapidLock mount counterclockwise, 90 degrees.
3 Place the magnetic back underneath the shirt, patrol vest, or whatever you are using.
4 Hold the back in place, and place the Axon RapidLock mount over the back. Magnetic at-
traction will hold the camera in place.
1 2

3 4

When you are wearing the camera, you can use the Axon View application’s live streaming feature
to determine whether your camera is capturing the view you intended.

Chapter 2: Getting to Know Your Axon Body 2 Camera  5


Chapter 3: Recording with the Axon Body 2
Camera

Before using an Axon Body 2 camera, ensure it is fully charged and properly configured. See
Charging the Battery (Chapter 6) for more information.

Operating Modes
The Axon Body 2 camera has 2 operating modes:
1 BUFFERING (turning on the camera and starting pre-event buffering)
2 EVENT (event recording)

BUFFERING Mode (Turning on the Camera)


1 Move the Power Switch on the camera to the On position.
When the camera turned on, the Operation LED will be solid red, and it takes a few
seconds to boot up and enter BUFFERING mode. When BUFFERING begins:

• The Operation LED on the camera will blink green.


• The camera will be capturing video, but no audio, and will not record to permanent
memory while in BUFFERING mode.
• Buffered video duration is 30 seconds by default (00:00:30).
When you activate the EVENT mode, the buffered video (not audio) captured directly
before the event, up to 30 seconds, will be saved and attached to the event in permanent
memory. This feature is intended to capture the video of an incident just before your
activation of EVENT mode.

6
Axon Body 2 Camera User Manual

With default settings, the system does not capture audio in BUFFERING mode, so anything
recorded in that mode will be video-only. BUFFERING mode starts only after the Axon Body 2
camera is turned on. The system does not record when the camera is turned off.
Notes:
• An agency can turn off the BUFFERING mode. If your agency has deactivated the BUFFERING
mode, your Axon system will operate the same way as described in this manual, but the
camera will not record anything until you double-press the EVENT button.
• An agency can extend the BUFFERING mode’s duration to 2 minutes total (00:02:00).
• An agency can configure the BUFFERING mode so it records audio as well as video.

EVENT Mode (Starting Recording)


1 When you need to record, quickly double-press the EVENT button on the camera.
The system now records audio as well as video. The “buffered” video directly preceding the
event will be saved and attached to the event recording. Remember, with default settings,
the buffered video will not contain audio. The moment you double-press the EVENT
button, both video and audio will be recorded from the camera and GPS coordinates (if
the system is paired to a GPS-capable smart phone) will be recorded. This will continue
throughout the duration of the recording until you end the recording.
The camera provides you with indications that it is recording in EVENT mode:
• At the start of an event and every 2 minutes during an event, the system will beep
twice.
• The Operation LED on top of the camera will blink red.
2 To stop recording and return to BUFFERING mode, press and hold the EVENT button for
approximately 3 seconds. The system will beep once (with a long tone).
3 To end a recording and turn off the system, move the on/off switch to the off position.
When you end a recording with the on/off switch you will not go into BUFFERING mode;
instead the system will turn off completely.
Note: An event not recorded by the camera cannot be played back or downloaded to your
computer.

Muting Audio Recording


If your organization’s administrator has configured your Axon system to do so, you can use
the Function button to disable audio recording during an event. This feature may be useful in
sensitive situations.
1 Press and hold the Function button for 3 seconds to mute the audio capture.
The Function LED will blink blue while the camera is muted.
2 Press and hold the Function button another 3 seconds to re-enable the audio recording.

Chapter 3: Recording with the Axon Body 2 Camera  7


Axon Body 2 Camera User Manual

Adding Markers to Recorded Video


The Function button can also be used to add a marker to recorded video that will show when
the video is replayed on Axon Evidence (Evidence.com) or Axon Commander and documented in
the audit trail for the device. Markers are most useful for documenting a moment that you want
to jump to quickly when re-playing the video.
To add a marker to a video while you are recording:
• Press and release the Function button within 1 second.

Battery Status
In the field, when the Battery Status Button is pressed, the Battery LED lights up to indicate the
remaining battery capacity for approximately 10 seconds.

Battery Capacity Battery LED


Battery capacity is 40–100 percent Green
Battery capacity is 20–39 percent Yellow
Battery capacity is less than 20 percent Red

Configuring Your Axon Camera


During normal operation an Axon Body 2 camera uses lights, sounds (audio prompts),
and vibrations (haptic feedback) to notify you of the camera status. These indicators and
notifications are normally managed by your organization, but can be configured to allow you to
change the setting for your assigned camera. Check with your organization’s Axon administrator
to learn which configuration settings you can change.
The following table lists where each configuration setting can be changed.

Setting Camera Axon View Axon View XL Axon Evidence Axon


(Axon Fleet 2) Evidence Sync Commander
Stealth Mode Yes Yes Yes Yes Yes Yes
Volume No Yes Yes Yes Yes Yes
Vibration No Yes Yes Yes Yes Yes
Indicator Lights No Yes No Yes Yes Yes

Stealth Mode (Turning On or Off Camera Lights, Sounds, and Vibrations)


For some situations, you may wish to turn off the LED lights, sounds (audio prompts), and
vibrations (haptic feedback) on your Axon camera. Turning off all the indicators and notifications
is also known as stealth mode.
If allowed by your organization, there are several ways you can enter and exit stealth mode.
Entering Stealth Mode using the Axon Body 2 Camera Battery Status button:
• While the camera is on, press and hold the Battery Status button for 10 seconds.

Chapter 3: Recording with the Axon Body 2 Camera  8


Axon Body 2 Camera User Manual

Exiting Stealth Mode using the Axon Body 2 Camera Battery Status button:
• While the camera is on and in stealth mode, press and hold the Battery Status button for 10
seconds.
Entering and Exiting Stealth Mode using Axon View:
Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View for
iOS Devices User Manual for detailed information about using Axon View.
• Your Axon Body 2 camera must be turned on and paired with your mobile device. Open Axon
View app on your mobile device and go to Settings. Tap the switch to the right of the Stealth
Mode to change the setting.
Entering and Exiting Stealth Mode using Axon View XL (Axon Fleet 2):
Go to help.axon.com or see the Axon View XL Operations Guide for detailed information about
using Axon View XL.
• Your Axon Body 2 camera must be turned on and paired with Axon View XL. In Axon View XL
go to Settings. Tap the switch to the right of the Stealth to change the setting.
Turning On or Off Stealth Mode using Axon Evidence:
Go to help.axon.com or see the Axon Evidence.com User and Administrator Reference Guide for
detailed information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to your Axon Evidence account and go to the Device Profile page for your Axon Body 2
camera. In the Settings section, select the On or Off setting for Stealth. Save the new setting.
Turning On or Off Stealth Mode using Evidence Sync:
Go to help.axon.com or see the Evidence Sync User Manual for detailed information about
changing device settings.
• Connect your Axon Body 2 camera to the Evidence Sync application. Sign in to Evidence Sync
and go to the Device Settings tab for your camera. Select the On or Off setting for Stealth
Mode. Save the new setting.
Turning On or Off Stealth Mode using Axon Commander:
Go to help.axon.com or see the Axon Commander User and Administrator Guide for detailed
information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to the Axon Commander client and go to User Device Settings. Select your Axon Body
2 camera and then select the On or Off setting for Stealth Mode. Apply the new setting.

Adjusting Audio Prompt Volume


During normal operation, Axon Body 2 cameras emit beeping sounds, called audio prompts, to
notify you of the camera status.
If allowed by your organization, there are several ways you can adjust camera audio prompt
volume.

Chapter 3: Recording with the Axon Body 2 Camera  9


Axon Body 2 Camera User Manual

Adjusting Audio Prompt Volume using Axon View:


Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View for
iOS Devices User Manual for detailed information about using Axon View.
• Your Axon Body 2 camera must be turned on and paired with your mobile device. Open Axon
View app on your mobile device and go to Settings. Tap Volume and select the volume level.
The camera beeps once at the volume that you tapped, or if you tapped Off, the camera does
not beep.
Adjusting Audio Prompt Volume using Axon View XL (Axon Fleet 2):
Go to help.axon.com or see the Axon View XL Operations Guide for detailed information about
using Axon View XL.
Your Axon Body 2 camera must be turned on and paired with Axon View XL. In Axon View XL go
to Settings. Select the appropriate Volume to change the setting. The camera beeps once at the
volume that you tapped, or if you tapped Off, the camera does not beep.
Adjusting Audio Prompt Volume using Axon Evidence:
Go to help.axon.com or see the Axon Evidence.com User and Administrator Reference Guide for
detailed information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to your Axon Evidence account and go to the Device Profile page for your Axon Body 2
camera. In the Settings section, select the appropriate Speaker Volume Configuration setting.
Save the new setting.
Adjusting Audio Prompt Volume using Evidence Sync:
Go to help.axon.com or see the Evidence Sync User Manual for detailed information about
changing device settings.
• Connect your Axon Body 2 camera to the Evidence Sync application. Sign in to Evidence Sync
and go to the Device Settings tab for your camera. Select the appropriate Speaker Volume
setting. Save the new setting.
Adjusting Audio Prompt Volume using Axon Commander:
Go to help.axon.com or see the Axon Commander User and Administrator Guide for detailed
information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to the Axon Commander client and go to User Device Settings. Select your Axon Body
2 camera and then select the appropriate Speaker Volume setting. Apply the new setting.

Turning On or Off Camera Lights


During normal operation, Axon cameras use the LED lights to show the camera status.
For some situations, you may wish to turn off the LED lights for your camera. If allowed by your
organization, there are several ways you can turn off and on the camera lights.
Turning On or Off Camera Lights using Axon View:
Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View for

Chapter 3: Recording with the Axon Body 2 Camera  10


Axon Body 2 Camera User Manual

iOS Devices User Manual for detailed information about using Axon View.
• Your Axon Body 2 camera must be turned on and paired with your mobile device. Open
Axon View app on your mobile device and go to Settings. Tap the switch to the right of the
Indicator Lights to change the setting.
Turning On or Off Camera Lights using Axon Evidence:
Go to help.axon.com or see the Axon Evidence.com User and Administrator Reference Guide for
detailed information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to your Axon Evidence account and go to the Device Profile page for your Axon Body 2
camera. In the Settings section, select the On or Off setting for Indicator Lights. Save the new
setting.
Turning On or Off Camera Lights using Evidence Sync:
Go to help.axon.com or see the Evidence Sync User Manual for detailed information about
changing device settings.
• Connect your Axon Body 2 camera to the Evidence Sync application. Sign in to Evidence Sync
and go to the Device Settings tab for your camera. Select the On or Off setting for Indicator
Lights. Save the new setting.
Turning On or Off Camera Lights using Axon Commander:
Go to help.axon.com or see the Axon Commander User and Administrator Guide for detailed
information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to the Axon Commander client and go to User Device Settings. Select your Axon Body
2 camera and then select the On or Off setting for Indicator Lights. Apply the new setting.

Turning On or Off Camera Vibrations


During normal operation, Axon Body 2 cameras emit beeping sounds, called audio prompts, and
vibrations (haptic feedback) to notify you of the camera status.
For some situations, you may wish to turn off the vibrations for your camera. If allowed by your
organization, there are several ways you can turn off and on the camera vibrations.
Turning On or Off Vibration using Axon View:
Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View for
iOS Devices User Manual for detailed information about using Axon View.
• Your Axon Body 2 camera must be turned on and paired with your mobile device. Open
Axon View app on your mobile device and go to Settings. Tap the switch to the right of the
Vibration to change the setting.
Turning On or Off Vibration using Axon View XL (Axon Fleet 2):
Go to help.axon.com or see the Axon View XL Operations Guide for detailed information about
using Axon View XL.
Your Axon Body 2 camera must be turned on and paired with Axon View XL. In Axon View XL go

Chapter 3: Recording with the Axon Body 2 Camera  11


Axon Body 2 Camera User Manual

to Settings. Tap the switch to the right of the Vibration to change the setting.
Turning On or Off Vibration using Axon Evidence:
Go to help.axon.com or see the Axon Evidence.com User and Administrator Reference Guide for
detailed information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to your Axon Evidence account and go to the Device Profile page for your Axon Body
2 camera. In the Settings section, select the On or Off setting for Vibration. Save the new
setting.
Turning On or Off Vibration using Evidence Sync:
Go to help.axon.com or see the Evidence Sync User Manual for detailed information about
changing device settings.
• Connect your Axon Body 2 camera to the Evidence Sync application. Sign in to Evidence Sync
and go to the Device Settings tab for your camera. Select the On or Off setting for Vibration.
Save the new setting.
Turning On or Off Vibration using Axon Commander:
Go to help.axon.com or see the Axon Commander User and Administrator Guide for detailed
information about changing device settings.
Note: The updated settings will not take effect until the next time the camera is docked.
• Sign in to the Axon Commander client and go to User Device Settings. Select your Axon Body
2 camera and then select the On or Off setting for Vibration. Apply the new setting.

Using Axon View


Go to help.axon.com or see the Axon View for Android Devices User Manual or the Axon View for
iOS Devices User Manual for information about using Axon View.

Pairing Your Axon Body 2 Camera with a Smart Device


For instructions on using Axon cameras with a smart device, go to help.axon.com or see the
Axon View for Android Devices User Manual or the Axon View for iOS Devices User Manual.

Other Settings
Your organization’s Axon administrator can further configure your Axon Body 2 system with
these features:
• Pre-event buffer of up to 2 minutes
• Axon Signal-enabled Bluetooth wireless technology
• Wi-Fi to pair your Axon Body 2 camera to the Axon View application
• Video quality

Chapter 3: Recording with the Axon Body 2 Camera  12


Chapter 4: Notification Reference Tables

Audio Prompts
The Axon Body 2 camera emits beeping sounds called audio prompts to notify you of the system
status. These audio prompts usually occur after you perform an action with the camera. These
audio prompts are accompanied by a vibration that matches the beeps.

Haptic Notification
Operating Mode Audio Notification
(Vibration)
Powering on or off One beep Once
Two beeps (every 2 Twice (every 2
Recording an event
minutes) minutes)
The device is ending an event and returning to
One long beep Once, long duration
BUFFERING mode
Low battery notifications:
• Camera in BUFFERING mode and battery has
power for 20 minutes or less Four quick beeps Four times, quickly
(every 20 seconds) (every 20 seconds)
• Camera in EVENT (recording) mode and battery
nearly discharged (the camera will shut down
within a few minutes)
Camera memory is full (the camera will not record) Three beeps Three times
Camera internal clock is not set OR Five quick beeps Five times, quickly
Error state * (every 20 seconds ) (every 20 seconds)
* When the Operation and Function LEDs are also solid red.

13
Axon Body 2 Camera User Manual

LED Status
Operation LED
The Axon Body 2 camera’s operation LED displays the current operating mode.

Operating Mode Operation LED


Recording OR Blinking red
Recovering interrupted video*
Buffering Blinking green
Booting up/powering down OR Solid red
Error state**
* When the Function LED also is blinking red.

** When the Function LED also is solid red.

Function LED
The Axon Body 2 camera’s function LED displays when certain functions are enabled.

Function Enabled Function LED


Mute (no audio capture) Blinking blue
Camera error* Solid red
Bluetooth feature is booting up Solid blue
Connecting to Axon ViewXL (Axon Fleet only) Blinking magenta
Connected to Axon ViewXL (Axon Fleet only) Solid magenta
* Use the power switch to turn the camera off and on.

Battery LED in the Field


The camera’s battery LED displays the battery’s remaining capacity, when the device is being
used or when charging.

Battery Capacity Battery LED


Battery capacity is 40–100 percent Green
Battery capacity is 20–39 percent Yellow
Battery capacity is less than 20 percent Red
BUFFERING mode (if configured) Blinking green
EVENT mode (if configured) Blinking red

Chapter 4: Notification Reference Tables  14


Axon Body 2 Camera User Manual

Battery LED in an Axon Dock


When an Axon Body 2 camera is in an Axon Dock, the Battery LED displays the battery’s charge
status.

Battery Charge Battery LED


Fully charged (capacity greater than 98 percent) Green
Charging in progress (capacity is 20–98 percent) Yellow
Charging in progress(capacity less than 20 percent) Red

Status LED
When you plug your camera into the Axon Dock, the camera status LED displays the device status.

Device Status Status LED


Initial connection (momentary) Solid red (for 20 seconds or fewer)
In queue awaiting upload Solid yellow
Device ready (all videos uploaded successfully) Solid green
Device not assigned, agency mismatch, camera Blinking red
set in the offline mode, or device error
Uploading data Blinking yellow
Firmware update, internal battery charging, Blinking red and yellow – DO NOT remove the
extremely low battery, or memory full camera from the Axon Dock
Transfer error, device re-trying to transfer Blinking green and yellow
Possible network error. Verify Axon Dock is Blinking red, yellow, and then green (cycling all
registered and refer to the Troubleshooting colors)
chapter of the User Manual or go to help.axon.
com.
Axon Dock has no communication with the LED off
camera. Verify the Axon Dock core and bays
are seated properly. Contact Axon Technical
Support if not resolved.

Chapter 4: Notification Reference Tables  15


Chapter 5: Axon Signal Operations

Axon Body 2 cameras are compatible with Axon Signal technology. However, your organization’s
Axon administrator must configure Axon Signal in Axon Evidence for it to work.
When it is active, Axon Signal technology can transmit a signal that allows your Axon Body 2
camera to transition from BUFFERING to EVENT mode automatically. When your camera starts
recording, you will see, hear, and feel all the normal start recording notifications.
Axon Signal technology transmissions only allow cameras to start recording. Axon Signal
technology does not transmit a signal to end recording. The camera must be stopped manually.
Axon Signal technology cannot turn an Axon system on. If the Axon Body 2 camera is turned off,
the camera will not record, even if a device equipped with Axon Signal technology transmits a
signal.
Devices equipped with Axon Signal technology have a signal range of approximately 30 feet (9.1
meters) and can be purchased separately from the Axon Body 2 camera.

16
Chapter 6: Care and Maintenance

Cleaning the Axon Body 2 Camera


Use a soft, damp cloth to clean the surface of the Axon Body 2 camera. Do not use harsh cleaners
or solvents.
Do not immerse the Axon Body 2 camera in water or cleaning solutions.
If the Axon Body 2 camera lens becomes dirty, use a lens blower brush to clean it and then wipe
it with a soft cloth if necessary.
You may moisten the cloth with isopropyl alcohol.
• Do not use ammonia-based or similar type window cleaners on the camera lens.
• Do not place the lens under running water or apply jets of water to the camera lens.

Charging the Battery


A fully charged camera battery should provide enough power for approximately 12 hours of normal
operation. Recharging a battery after a 12-hour use can take up to 9 hours if you are recharging
your Axon Body 2 camera from Axon Dock. Recharging could take considerably longer if you are
recharging from a computer.
If the battery depletes significantly during use, you will hear 4 quick tones and vibrations, if
enabled, repeating every 20 seconds. This message indicates that less than approximately 20
percent of the battery capacity remains.
Always recharge a depleted battery as soon as reasonably possible. You can use an Axon Dock
or computer to charge the battery. Using a non-Axon approved wall charger may degrade device
performance and will void the warranty.
If the Axon Body 2 camera is to be stored for a long time, the Battery LED should be yellow when
you put the camera in storage. After an Axon Body 2 camera has been stored 6 months, the
camera should be run until the battery is depleted and then the battery should be recharged.

Camera Internal Clock


Axon Body 2 cameras should be regularly placed in an Axon Dock or connected to Evidence Sync
to update the camera’s internal clock.

Camera Storage
Axon on-officer cameras should not be stored in environments where the temperature is likely to
exceed 95 °F (35 °C) (such as under direct sunlight, near heaters, or in a vehicle in extremely hot
weather) or exposed to temperatures below −4 °F (−20 °C).

17
Axon Body 2 Camera User Manual

Replacing the Battery


Replacement batteries are combined with the back portion of an Axon Body 2 camera. Replacing
a battery involves removing the back of the camera and installing a new camera back.
1 Turn the Axon Body 2 camera off.
2 Using a Torx T6 screwdriver, remove the screws from the Axon Body 2 camera.

3 Remove the back of the camera.

4 Put the new camera back in place with the camera front.
5 Using a Torx T6 screwdriver, fasten the screws into the new camera back. Do not over-
tighten.

Chapter 6: Care and Maintenance  18


Chapter 7: Troubleshooting

If you experience difficulty with your Axon Body 2 camera, first power the device down, and start
it again.
If the Axon Body 2 camera system beeps 5 times every 20 seconds, reconnect it to Axon Evidence
(Evidence.com) via the Axon Dock or Evidence Sync software.
If experiencing difficulty with the Axon View application, power down the mobile device, turn the
device back on, and re-pair your smart device with the Axon Body 2 camera.
If your camera status LED is blinking red, yellow, and green while in an Axon Dock:
1 Remove and reseat the camera to see if the condition corrects itself.
2 If the camera continues to blink red, yellow, and green, place a camera that is operating
normally in the dock.
• If the normal operating device blinks red, yellow, and green, there is a network or service
issue. Check with your agency IT for any network connectivity issues. If your network is
functioning correctly, check for any Axon service updates or announcements. Contact
Axon Technical Support for any other questions.
• If the normal operating device is not blinking red, yellow, and green after 2 minutes,
contact Axon Technical Support for assistance.

Technical Support
Visit www.axon.com and view the Support options, or call 1-800-978-2737.

Warranty Policy
Axon Enterprise warranty provisions are applicable on all Axon Body 2 system products. See
Axon Enterprise’s website, www.axon.com, for detailed warranty information.

Warnings
For a full list of the warning associated with this product, see www.axon.com.

Radio Waves

19
Axon Body 2 Camera User Manual

An Axon Body 2 system transmission is in the frequency ranges of 2402 – 2480 MHz, 2412 – 2462
MHz, and 5745 – 5825 MHz.
Changes or modifications to the equipment not expressly approved by the manufacturer could
void the product warranty and the user’s authority to operate the equipment.
Your wireless device is a radio transmitter and receiver. It is designed and manufactured not
to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general population. The guidelines
are based on standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards include a substantial safety
margin designed to assure the safety of all persons, regardless of age and health. Before a device
model is available for sale to the public, it must be tested and certified to the FCC that it does
not exceed the limit established by the government-adopted requirement for safe exposure.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult Axon Technical Support for help.
FCC/IC NOTICE: This device meets the body worn human exposure limits found in OET Bulletin 65,
2001, and ANSI/IEEE C95.1, 1992. Proper operation of this equipment according to the instructions
found in this guide will result in exposure substantially below the FCC’s recommended limits.
To comply with the FCC and ANSI C95.1 RF exposure limits, this device has been tested for
compliance with FCC RF Exposure limits in the typical configuration. The radiated output power
of this wireless device is far below the FCC radio frequency exposure limits.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Section 8.4 of RSS-GEN
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject
to the following two conditions: 1) this device may not cause interference, and 2) this device must
accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme aux normes d’exemption de licence RSS d’Industrie Canada. Son
utilisation est soumise aux conditions suivantes : 1) cet appareil ne doit pas causer de brouillage,
et 2) doit accepter tout brouillage, y compris le brouillage pouvant entraîner un fonctionnement

Chapter 7: Troubleshooting  20
Axon Body 2 Camera User Manual

indésirable.
Section 8.3 of RSS-GEN
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of
a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce
potential radio interference to other users, the antenna type and its gain should be chosen so that
the equivalent isotropically radiated power (e.i.r.p.) is not greater than necessary for successful
communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio ne peut
fonctionner qu’au moyen d’une antenne d’un seul type et d’un gain maximal (ou inférieur)
approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique pour les autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte
que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas celle requise pour établir
une communication satisfaisante.
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES.
Section 6.8 of RSS-GEN
This radio transmitters IC: 8803A-S00947 has been approved by Innovation, Science and Economic
Development Canada to operate with the stamped metal dual band dipole antenna, with the
maximum permissible gain <2dBi at 2.4GHz, and <3.3dBi at 5.8GHz. The required impedance for
this antenna is 50 Ohm. Antenna type not included in this list that have a gain greater than the
maximum gain indicated is strictly prohibited for use with this device.

Declaration of Conformity
Axon Enterprise, Inc. declares that this Axon system is in compliance with the requirements and
other relevant provisions of the Radio Equipment Directive (RED) 2014/53/EU and the Directive
2014/30/ EU regarding electromagnetic compatibility. A copy of the original Declaration of
Conformity can be found at www.axon.com.

Compliance Marks
MSIP (South Korea) Compliance Information
Applicant Name: Axon Enterprise, Inc.
Manufacturer / Manufacturer Country: Axon Enterprise, Inc. / USA
Name of equipment / model name: Axon Body 2 / AX1001
Certification Numbers: MSIP-CMM-CEW-S00947
Year of manufacture: separate marking

Chapter 7: Troubleshooting  21
Axon Body 2 Camera User Manual

Complies with AGREE PART L’ANRT MAROC Indonesia


IMDA Standards Numéro d´agrément: 55982/SDPPI/2018
MR 17017 ANRT 2018
DA106455 7277
Date d´agrément: 03 JUL 2018

Chapter 7: Troubleshooting  22
Product functions and specifications may change without notice and the actual product may vary from the
illustrations in this manual.
Android is a trademark of Google, Inc.; Bluetooth is a trademark of Bluetooth SIG; Google Play is a trademark of
Google, Inc.; iPad, iPhone, iPod, and iTunes are trademarks of Apple, Inc.; IOS is a trademark of Cisco Technology,
Inc.; Torx is a trademark of Acumen Global Technologies; Wi-Fi is a trademark of the Wi-Fi Alliance; and Windows
is a trademark of Microsoft Corporation.
,  AXON, Axon, Axon Body 2, Axon Commander, Axon Dock, Axon Evidence, Axon Fleet, Axon Fleet 2, Axon
RapidLock, Axon Signal, Axon View, Axon View XL, and Evidence Sync are trademarks of Axon Enterprise, Inc.,
some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All
rights reserved. © 2019 Axon Enterprise, Inc.

MMU0057  Rev: I

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