Appendix 2 Intersted Party List
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Industrial RecruiterAppendix 2 Intersted Party List
Uploaded by
Industrial RecruiterAppendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Reason for Current control
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
Clarity of certification To Improve the QMS
No NA NA NA NA NA NA NA NA NA NA
requirements systems
Asses conformity Effective implementation Easy to
of our company Acces of
of ISO standards with all implementation of
Certification against dopcumented No NA NA NA NA NA NA NA NA NA NA
1 External applicable clauses in the QMS system as per
Body ISO 9001:2015 & information
organization. standard requirement
ISO 15378:2017
standards
Timely release of
Timely Corrective action
certification and audit
on findings
related payments.
Drawing get
Wrong
To meet the customer finalize, after Not
Drawing understanding 2 3 1 6 1 3 1 3
requirement approval from Applicable
of the drawing
customer
Competitor not
High Quality No meeting the high NA NA NA NA NA NA NA NA NA NA
quality
Sales &
marketing team
Purchase our Less profit Not
Low Price No 3 2 1 6 have rate 1 2 1 2
2 Customers External products and margin Applicable
agreement and
services
periodic review
1. SCM team
have prepare
(DOA) Dispatch
Quick response & Unable to
Outward
on-time delivery of meet on time Not
No 3 2 1 6 Advise 1 2 1 2
products and delivery and Applicable
2. Planning
services services
according to
customer
requirement
Page 1 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Reason for Current control
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
System is
being
No complaints
Increase maintained in
Impacted by our relating to noise,
Local conflict To create less accordance Covered in
3 External activities in the parking, waste, 3 2 1 6 1 2 1 2
Community between local pollution environment with ISO14001 EHS
region health & safety,
community and 45001
pollution
standard
guidelines.
Employment law To meet the people
No NA NA NA NA NA NA NA NA NA NA
compliance need and expectation
Concerned with
compliance to
4 Public External
labour contract,
represent workers
Good working
relationship with No Improve relationship NA NA NA NA NA NA NA NA NA NA
management
To meet the Local
Environmental
No community need and NA NA NA NA NA NA NA NA NA NA
protection
expectation
Improve relationship
between local
Ethical behavior No NA NA NA NA NA NA NA NA NA NA
community, public,
employee
Mandate
Regulatory
5 External regulatory
Body We have legal
requirements Compliance with Non To meet the customer
register and
statutory and Compliance requirement, Covered in
3 2 1 6 tracking and 1 2 1 2
regulatory with regulatory government EHS
covered in EHS
requirements requirement requirement
management
Conformity to
To meet the customer
industry codes & No NA NA NA NA NA NA NA NA NA NA
requirement
standards
Page 2 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Reason for Current control
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
Reduce the price -
Cost reduction No NA NA NA NA NA NA NA NA NA NA
Increase the profit
Inventory Improve handling
No NA NA NA NA NA NA NA NA NA NA
management system
Provides our raw
materials and Less profit Purchase team Not
6 Supplier External High Price No 3 2 1 6 1 2 1 2
critical support margin negotiations Applicable
services
Wrong
Clearly defined Ignore the mismatch Incoming Not
material 2 3 1 6 1 3 1 3
requirements the order checking Applicable
receive
On time payment No No NA NA NA NA NA NA NA NA NA NA
Financial
No No NA NA NA NA NA NA NA NA NA NA
performance
Bank / Financial services
7 External
Finance (Banking services)
Cash flow No No NA NA NA NA NA NA NA NA NA NA
No claims No Reduce the accident NA NA NA NA NA NA NA NA NA NA
Risk management No Reduce the accident NA NA NA NA NA NA NA NA NA NA
Financial On time payment No No NA NA NA NA NA NA NA NA NA NA
8 Insurers External service(claims,
insurance, etc)
Meeting policy Reject the HR team Not
No 2 3 2 12 1 3 2 6
requirements claim review Applicable
Page 3 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Financial
8 Insurers External service(claims,
Risk Evaluation before control Risk Evaluation after control
insurance, etc) Additional
Sr. Interested Internal / Reason for measure Current control measure
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
Reporting changes in Reject the HR team Not
No 2 3 2 12 1 3 2 6
conditions claim review Applicable
Good work
Increase work
environment Health No NA NA NA NA NA NA NA NA NA NA
efficiency
& safety
Increase work
Job security No NA NA NA NA NA NA NA NA NA NA
efficiency
Directly
responsible for Increase the profit ,
People in the Professional
9 Internal manufacture of No fulfill the customer NA NA NA NA NA NA NA NA NA NA
organization development
products, delivery requirements
of service
Recognition and
No No NA NA NA NA NA NA NA NA NA NA
reward
Working relationships No No NA NA NA NA NA NA NA NA NA NA
Sustained profitability No Business growth NA NA NA NA NA NA NA NA NA NA
Investors,
Have direct Transparency No No NA NA NA NA NA NA NA NA NA NA
Owners,
concern over the
10 Share Internal
financial health of
Holders ,Boar
the company
d Legal compliance No No NA NA NA NA NA NA NA NA NA NA
Return on capital No No NA NA NA NA NA NA NA NA NA NA
Employment law
No No NA NA NA NA NA NA NA NA NA NA
compliance
Concerned with
Labour compliance to
11 Internal
contractor labor contract,
represent workers Page 4 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Reason for Current control
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
Concerned with
Good working
Labour compliance to
11 Internal relationship with No No NA NA NA NA NA NA NA NA NA NA
contractor labor contract,
management
represent workers
Adherence to
No No NA NA NA NA NA NA NA NA NA NA
agreement
Mutual benefit and
No No NA NA NA NA NA NA NA NA NA NA
continuity
Assist in financial
Partners /
support and
External
12 Internal management On time payment No No NA NA NA NA NA NA NA NA NA NA
Providers
guidance of the
Partners
company
Good working
No No NA NA NA NA NA NA NA NA NA NA
relationship
Customer satisfaction
Compliance all
No , increase company NA NA NA NA NA NA NA NA NA NA
certification
reputation
Has direct No customer
No Customer satisfaction NA NA NA NA NA NA NA NA NA NA
Top responsibility for complaint
13 Internal
Management management of
the company
On time delivery No Customer satisfaction NA NA NA NA NA NA NA NA NA NA
Reduce cost No Increase profit NA NA NA NA NA NA NA NA NA NA
Updated by
Sign/Date
Page 5 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Reason for Current control
Needs Expectations Risk Opportunity measure
control
No Party External Interest Occurrence RPN Occurrence RPN point
Severity Detection Severity Detection
(Probability) No (Probability) No
Checked by
Sign/Date
Page 6 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
NA NA
NA NA
Not
S&D/001
Required
NA NA
Not Not
Required Applicable
Not
SCM/002
Required
Page 7 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
Not Not
Required Applicable
NA NA
NA NA
NA NA
NA NA
Not Not
Required Applicable
NA NA
Page 8 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
NA NA
NA NA
Not Not
Required Applicable
Not Not
Required Applicable
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
Not Not
Required Applicable
Page 9 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
Not Not
Required Applicable
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
Page 10 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
NA NA
Page 11 of 18
Ref SOP No. QA/040
Mitigation Document
plan Evidence
Page 12 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Current control Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
(Probability) No (Probability) No
Meeting standard to
To Improve the QMS
which the organization No NA NA NA NA NA NA NA NA NA NA NA NA
systems
follows
Audit for ISO
Certification compliance, Easy to
1 External implementation of
Body issue Provision of guidance No NA NA NA NA NA NA NA NA NA NA NA NA
certifications QMS system as per
standard requirement
On time payment No No NA NA NA NA NA NA NA NA NA NA NA NA
Drawing get
Wrong
To meet the customer finalize, after Not Not
Drawing understanding 2 3 1 6 1 3 1 3 S&D/001
requirement approval from Applicable Required
of the drawing
customer
Competitor not
High Quality No meeting the high NA NA NA NA NA NA NA NA NA NA NA NA
quality
Sales &
marketing team
Purchase our Less profit Not Not Not
Low Price No 3 2 1 6 have rate 1 2 1 2
2 Customers External products and margin Applicable Required Applicable
agreement and
services
periodic review
1. SCM team
have prepare
(DOA) Dispatch
Unable to
Quick response & on- Outward
meet on time Not Not
time delivery of No 3 2 1 6 Advise 1 2 1 2 SCM/002
delivery and Applicable Required
products and services 2. Planning
services
according to
customer
requirement
Page 13 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Current control Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
(Probability) No (Probability) No
System is
being
No complaints relating Increase maintained in
Impacted by
Local to noise, parking, conflict To create less accordance Covered in Not Not
3 External our activities in 3 2 1 6 1 2 1 2
Community waste, health & safety, between local pollution environment with ISO14001 EHS Required Applicable
the region
pollution community and 45001
standard
guidelines.
Concerned Employment law No
To meet the people
NA NA NA NA NA NA NA NA NA NA NA NA
with compliance need and expectation
compliance to
4 Public External labour
contract,
represent
Good working
workers
relationship with No Improve relationship NA NA NA NA NA NA NA NA NA NA NA NA
management
To meet the Local
Environmental
No community need and NA NA NA NA NA NA NA NA NA NA NA NA
protection
expectation
Improve relationship
between local
Ethical behavior No NA NA NA NA NA NA NA NA NA NA NA NA
community, public,
employee
Mandate
Regulatory
5 External regulatory
Body We have legal
requirements Compliance with Non To meet the customer
register and
statutory and Compliance requirement, Covered in Not Not
3 2 1 6 tracking and 1 2 1 2
regulatory with regulatory government EHS Required Applicable
covered in EHS
requirements requirement requirement
management
Conformity to industry To meet the customer
No NA NA NA NA NA NA NA NA NA NA NA NA
codes & standards requirement
Page 14 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Current control Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
(Probability) No (Probability) No
Reduce the price -
Cost reduction No NA NA NA NA NA NA NA NA NA NA NA NA
Increase the profit
Improve handling
Inventory management No NA NA NA NA NA NA NA NA NA NA NA NA
system
Provides our
raw materials
6 Supplier External and critical High Price Less profit Purchase team Not Not Not
No 3 2 1 6 1 2 1 2
support margin negotiations Applicable Required Applicable
services
Wrong
Clearly defined Ignore the mismatch Incoming Not Not Not
material 2 3 1 6 1 3 1 3
requirements the order checking Applicable Required Applicable
receive
On time payment No No NA NA NA NA NA NA NA NA NA NA NA NA
Financial performance No No NA NA NA NA NA NA NA NA NA NA NA NA
Financial
Bank / services
7 External
Finance (Banking
services)
Cash flow No No NA NA NA NA NA NA NA NA NA NA NA NA
No claims No Reduce the accident NA NA NA NA NA NA NA NA NA NA NA NA
Risk management No Reduce the accident NA NA NA NA NA NA NA NA NA NA NA NA
Financial On time payment No No NA NA NA NA NA NA NA NA NA NA NA NA
8 Insurers External service(claims,
insurance, etc)
Meeting policy Reject the HR team Not Not Not
No 2 3 2 12 1 3 2 6
requirements claim review Applicable Required Applicable
Page 15 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Financial
8 Insurers External service(claims,
Risk Evaluation before control Risk Evaluation after control
insurance, etc) Additional
Sr. Interested Internal / measure Current control measure Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
(Probability) No (Probability) No
Reporting changes in Reject the HR team Not Not Not
No 2 3 2 12 1 3 2 6
conditions claim review Applicable Required Applicable
Good work
Increase work
environment Health & No NA NA NA NA NA NA NA NA NA NA NA NA
efficiency
safety
Increase work
Job security No NA NA NA NA NA NA NA NA NA NA NA NA
efficiency
Directly
responsible for Increase the profit ,
People in the manufacture of Professional No fulfill the customer NA NA NA NA NA NA NA NA NA NA NA NA
9 Internal development
organization products, requirements
delivery of
service
Recognition and
No No NA NA NA NA NA NA NA NA NA NA NA NA
reward
Working relationships No No NA NA NA NA NA NA NA NA NA NA NA NA
Sustained profitability No Business growth NA NA NA NA NA NA NA NA NA NA NA NA
Investors, Have direct
Owners, concern over Transparency No No NA NA NA NA NA NA NA NA NA NA NA NA
10 Share Internal the financial
Holders ,Boar health of the
d company Legal compliance No No NA NA NA NA NA NA NA NA NA NA NA NA
Return on capital No No NA NA NA NA NA NA NA NA NA NA NA NA
Employment law
No No NA NA NA NA NA NA NA NA NA NA NA NA
compliance
Concerned
with
Labour compliance to
11 Internal
contractor labor contract,
represent Page 16 of 18
Ref SOP No. QA/040
workers
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Current control Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
Concerned (Probability) No (Probability) No
with
Good working
Labour compliance to
11 Internal relationship with No No NA NA NA NA NA NA NA NA NA NA NA NA
contractor labor contract,
management
represent
workers
Adherence to
No No NA NA NA NA NA NA NA NA NA NA NA NA
agreement
Mutual benefit and
No No NA NA NA NA NA NA NA NA NA NA NA NA
continuity
Assist in
Partners / financial
External support and
12 Internal On time payment No No NA NA NA NA NA NA NA NA NA NA NA NA
Providers management
Partners guidance of the
company
Good working
No No NA NA NA NA NA NA NA NA NA NA NA NA
relationship
Customer satisfaction
Compliance all
No , increase company NA NA NA NA NA NA NA NA NA NA NA NA
certification
reputation
Has direct
responsibility No customer complaint No Customer satisfaction NA NA NA NA NA NA NA NA NA NA NA NA
Top
13 Internal for
Management
management
of the company
On time delivery No Customer satisfaction NA NA NA NA NA NA NA NA NA NA NA NA
Reduce cost No Increase profit NA NA NA NA NA NA NA NA NA NA NA NA
Updated by
Sign/Date
Page 17 of 18
Ref SOP No. QA/040
Appendix 2
LIST OF INTERESTED PARTIES AND THEIR NEEDS & EXPECTATIONS
Risk Evaluation before control Risk Evaluation after control
measure measure Additional
Sr. Interested Internal / Current control Mitigation Document
Justification Needs & Expectation Risk Opportunity control
No Party External
Occurrence RPN
measure
Occurrence RPN point
plan Evidence
Severity Detection Severity Detection
(Probability) No (Probability) No
Checked by
Sign/Date
Page 18 of 18
Ref SOP No. QA/040
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