Pantone 7502C Pantone 294C EBKM.00D800.00.00.

001-03UM_Magner

VALUE
www.magnerinternational.com COUNTER

VALUE COUNTER
Production date:

USER MANUAL
User Manual
Version 0 © MAGNER International 2014
 Contents

Introduction.......................................................................4
Specifications..................................................................... 4
Safety Precautions.............................................................. 4
Delivery Set....................................................................... 5
Appearance....................................................................... 5
Control panel..................................................................... 7
External Sensors, Path Sensors and Pocket Switch.................. 8
Preparing for Operation....................................................... 12
Operation.......................................................................... 14
Setup Menu........................................................... 17
Detection.......................................................................... 18
Speed............................................................................... 18
Information....................................................................... 18
Pockets capacity................................................................. 19
Factory reset..................................................................... 20
Extended visual mode......................................................... 22
Sound Volume ................................................................... 23
LCD Brightness ..................................................................23
Theme selection ................................................................ 20
Language ......................................................................... 20
Operating Keys...................................................................24
Messages in course of operation........................................... 38
Error Messages.................................................................. 38
Info messages................................................................... 39
Maintenance...................................................................... 41
Troubleshooting.................................................................. 41
Transportation and Storage.................................................. 43
Support and Warranty......................................................... 43
Firmware Upgrade.............................................................. 44
Warranty Conditions............................................................47

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 Introduction Safety Precautions
Dear Customer,
To ensure long lifespan and a reliable operation of the counter, user should
We would like to thank you for purchase of Magner PRB, two pocket meet the following operation requirements and observe the below-mentioned
banknote counter that recognizes value and authenticity of banknotes of safety precautions:
different currencies, and sort them by orientation or by denomination.
1 The counter's rotating parts are potentially hazardous for the user. Do not
The machine is intended for counting and sorting of US dollars, Euros and touch the gear as it may cause an injury. We highly recommend that the
other world and local currencies (depending on client's choice and availability user avoid wearing any jewelry and loose clothes, and cover long hair when
of certain currency's software). Authenticity verification is based on visible and operating the machine.
infrared images of both sides of banknotes, and their magnetic and ultraviolet 2 Do not touch by wet hands the counter, the power supply plug and the
response as well. power cord as it may cause an electric shock.
3 When closing the top cover, mind your fingers as you may squeeze them.
At operation with an open top cover, make sure about its steady state. A
sudden closing of the cover may cause an injury.
4 Avoid getting of any metal object or liquid into the counter.
5 Use an electric outlet with a protective earth contact (PE) to connect the
Specifications counter to the power supply. The outlet should be located close to user's
workplace.
Hopper capacity, not more than....................................... 500 banknotes 6 Avoid usage of the power other thanincluded in the delivery set; do not
Stacker capacity, not more than........................................200 banknotes pull the power cord to disconnect it from the outlet, neither bend it nor twist.
Reject pocket capacity, not more than …………...............100 banknotes 7 If you do not use the counter for a long time, its power switch shall be in
Value counting speed (±10%)................. 600/900/1200/1500 note/min the «O» position. Upon work completion, disconnect the machine from the
Banknote size.......................................... 100—190 mm (width), power supply.
58—90 mm (length), 8 The counter shall be installed on an even horizontal surface.
0,05—0,2 mm (thickness) 9 Do not use the machine at extremely high or low temperatures; avoid
Batch select...................................................................... 1—999 humidity and the exposition to direct sunlight.
Banknotes feed system.......................... roller system of a friction type 10 When the counter is working, do not switch it off, do not pull the power plug
out of outlet, do not open machine's cover. It may cause a damage of the
Sensors ............................ a line of photosensitive elements with an counter.
infrared and visible lighting, (CIS). Ultraviolet 11 Before cleaning the sensors of the path, make sure the counter is switched
sensors (2 pcs. for transmitted light and 2 pcs. off.
for reflected light). Multichannel magnetic 12 When you are choosing the place of counter's installation, avoid the areas
sensors (1 pc. at the centre, 2 pcs. at the sides). with high level of dust content.
Display.................................................... Color TFT LCD 4.3" (11cm) with 13 At installation and use of the counter, keep some space sufficient for
resistive touch sensor. opening its upper part and getting access to the path.
Power supply........................................... 100-240 VAC, ~50/60 Hz 14 To avoid any inflammation or short circuit, do not install the device in places
Current consumption, not more than....... 2A (100 V) -1A (240 V) where it may be at risk of a soot or steam exposure.
Operating temperature range.............................................10°C to 35°C
Relative air humidity at +25°C................ 40% to 80%
Atmospheric pressure............................. 84 to 107 kPa (630 to 800 mm Hg)
Delivery Set:
Overall dimensions: Banknote counter Magner PRB.......................................................… 1 pc.
Height........................................................................................ 345 mm Power cord........................................................................................… 1 pc.
Width ........................................................................................ 305 mm Stylus…................................................................................................ 2 pcs.
Depth ........................................................................................ 295 mm USB cable (A-B type)…........................................................................ 1 pc.
Net weight.................................................................................. 10 kg User manual…...................................................................................... 1 pc.
Gross weight.............................................................................. 13 kg Package…............................................................................................ 1 set.
Average lifespan…………………………………………………… 7 years Banknote guide.................................................................................… 2 pcs.

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Appearance 2 2 Control panel
1 4 Figure 3
4 3 1 The softkeys for the
Figure 1 5 start and user
selection.
1 Screw to 2 Touch screen display.
adjust a gap between 10
hopper's rollers.
2 Banknote guides. 6
3 Hopper.
4 Locks providing 1 2 1
access to
mechanism. 11
5 Control panel. External Sensors, path sensors and pocket switch
6 Reject pocket.
7 Stacker.
8 To open the path, press simultaneously the locks fixing an upper part (see
8 Stacker wheels. Figure 1, item 4), and then, holding the hollows of the case, pull the upper part
9 Carrying handles. 9 of the counter (see Figure 2, item 10) up to the stop. To close the path, push
10 Upper part. the upper part up to a click.
11 Base.
12 Power switch. 7 Figure 5, Figure 6, and Figure 7 show the external sensors, the path
13 Fuse. sensors and the pocket switch.
14 Power connector.
15 Connector for an external printer 1 Hopper sensors
or a video surveillance Figure 4
2 Reject pocket sensor
device.
16 USB port for PC connection. 3 Stacker sensors
17 Socket for external display. Figure 2 1

3
15
16
13 4 4
17
Figure 5
12
9 5
14
4 The UV transmission sensors/the
input path sensors
5 Contact image sensor (CIS)

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 Figure 6 Figure 7 Figure 10 Figure 11

5 8
6 9
7

6 UV reflection sensors 8 Counting sensors

7 Magnetic sensors 9 Pocket switch
3. Connect the counter to electric outlet by power cord.
Preparing for Operation
1 Make sure that the safety precautions mentioned in the relevant section of Operation
the manual are kept. 1 Make sure that the safety precautions mentioned in the relevant section of
2 Install the banknote guide (Figure 1, item 2) included in the delivery set:
2.1 Take one banknote guide (Figure 1, item 2) and match the tabs of the the manual are kept.
guide (see Figure 8) with the slots of the banknote guide holder (see 2 Use a power switch (Figure 2, item 12) to switch the counter on. After you
Figure 9). have done it, a process of the firmware loading and self-testing is activated
2.2 Push the guide into the holder (see Figure 10).
and an image (see Figure 12) appears on the graphical display (Figure 3,
2.3 To fasten the guide on the holder, move it down up to the stop (see
Figure 11). item 2). During self-test the loading indicator is moving, the stacker wheels
2.4 Repeat points 2.1-2.3 for the second banknote guide. (Figure 1, item 8) and the hopper rollers (Figure 1, item 3) are rotating.
2.5 To check that the banknote guides are installed properly, move the
guides manually aside, to the maximum and minimum; the
movement shall be synchronous and without jerks.
To remove the guide (for example, before transportation), take the upper
part of the guide, press it slightly and then pull it up. Figure 12

Banknote
guide holder SW version
Figure 8
Currency
database version
Tabs
Loading
indicator
Slots

Clamps Figure 9 After self-testing is over, you hear an audio signal, and the display shows
the following picture (see Figure 13):

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 Figure 13 — Magnetic features detection (MG) is off.
— Banknote density detection (DENSITY) is off.
— Orientation sorting (ORIENT) is off.
2 6 7 8 13 14 15 12 — Extended visual mode is off.
— Sound volume is 50%.
5 1 3 4 16 11 10 9 — Screen brightness is – 100%.
— Theme selection is by default.
— Stacker capacity is 200 banknotes.
— Reject pocket capacity is 50 banknotes.
— User’s profile is «I».
3. Adjust the feeder gap. The manufacturer presets the gap in accordance
with the currencies to be counted.
However, if the counter often rejects the known-good banknotes and the
report (see subsection «Operating Keys», «Key «REPORT» , Figure 52
and Figure 53) indicates «Small Notes Gap» and «Double Note» as the
reason of the banknotes rejection, it is necessary to slightly turn screw 1
clockwise (toward «–») to reduce the gap (see Figure 1). If the rejection
report indicates «Skew Error» and «Feed Error», it is necessary to slightly
turn screw 1 counterclockwise (toward «+») to increase the gap (see
Figure 1). The gap between separating rollers and feeding rollers should
make one note to pass free between the rollers but to prevent two notes put
1. Key/indicator of counting mode; 9. Accumulation mode key; together from passing (see Figure 14).
2. Key/indicator of counting speed; 10. Automatic/ manual start key;
3. Key/indicator of sorting mode; 11. UV and MG detection ON/OFF key;
4. Key/indicator of batch mode; 12. Settings menu key;
5. Currency selection key; 13. Currency indicator/ currency
6. Batch size/stacker capacity selection selection hot key;
key; 14. Number of counted banknotes; Figure 14
7. Counting results clear key; 15. Number of rejected banknotes; Separating
8. Counted/ rejected banknotes report key; 16. Amount of counted banknotes. rollers
4. Adjust the banknote
Now the counter is ready to work under the factory settings as follow1:
guides according to the
Feeding rollers
— Interface language is English. length of the longest
— Currency is automatic currency detection by the first banknote in a
batch. banknote in the batch being counted,
— Counting mode is MIX. align the batch edges (separate
— Start mode is automatic. banknotes shall not protrude from the batch), and place it in the
— Accumulation mode is off.
— Batch mode is off (because in MIX mode it's always disable). middle of the hopper avoiding its skew. The counter will start operation
— Counting speed is 1,200 banknotes per minute. automatically. The count is stopped when the number of the notes equal to
— Ultraviolet detection (UV) is off. the stacker capacity has been counted. After the banknotes have been
1
If required, the factory settings may be replaced by user settings. removed out of the stacker, the counter automatically resumes operation.

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5. In case of an error, follow the advices of the «Error Messages» section. MG is magnetic features detection. When it's activated ( ), and a
banknote without magnetic marks has been found, the banknote goes to the
reject pocket (the rejection causes are available in the «REPORT» submenu).
Note:
DENSITY is banknote density detection that available only for COUNT
Prepare the banknotes to be counted Figure 15
mode. When it's activated ( ) and a very dark banknote has
as shown in Figure 15, remove the
been found (or two notes passed together) or a very transparent one, the
banknotes that are torn, wet, grease or
banknote goes to the reject pocket (the rejection causes are available in the
dirty.
«REPORT» submenu).
Advice: For customer's convenience
we suggest to use a stylus, a pen-shaped
accessory designed to control the devices with a touch interface. The stylus Figure 17
will facilitate your work with the counter.
Two styluses for the resistive
touch screens are the part of delivery
Figure 16
set (see Figure 16).

Setup Menu
To enter the user’s settings menu, press the «MENU» key (see Figure 13). Speed
The user’s settings menu appears on the screen. In its left part, there are User can choose any of four counting speeds (600, 900, 1200, and 1500
the submenu keys, in the right part there are the corresponding parameters. To banknotes per minute). The check-box opposite the selected speed is
save the changes and exit the menu, press the key. After the exit, the highlighted in blue. For counting of worn notes we suggest low speed (600 or
screen shows the selected settings. To exit the menu without saving the 900 notes/min).
changes, press the key. Attention : if UV detection is activated ( ), only two counting
1 Submenu « COMMON » (see Figure 17). speeds (600 and 900 notes/min) are available.
It includes two categories: «Detection» and «Speed», keys
«POCKETS’ LIMIT», «INFORMATION», «FACTORY RESET» are
also available.

Information
Detection This screen is contained the info on the device identifier (UIN), the firmware
UV is ultraviolet detection mode. When it's activated ( ), and a (FW) versions, the supported languages, the supported currencies, and the
banknote with an increased UV fluorescence has been found (for example, a currency database version (see Figure 18, Figure 19). To view the text given
counterfeit printed on plain paper), the banknote goes to the reject pocket (the below, move your finger across the screen from the bottom upwards and for
rejection causes are available in the «REPORT» submenu). the text above - from the top downwards.

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 to the required value. The slider moves by steps of 5 notes each (25 - 30 - 35 -
Figure 18 Figure 19
etc.).
Attention! For counting of worn notes we suggest the reject pocket limit
would be not more than 50 notes, otherwise it may cause unsmooth stacking
1 or jamming of notes.

Note: All the banknotes that do not match to the counting/sorting criteria
2 get into the reject pocket, including the notes with tears and other mechanical
damages. To prevent any banknote damage, please choose such capacity of
POCKETS CAPACITY reject pocket that corresponds to physical condition of the counting notes.
Press the « » key to open the submenu of the pocket capacities
selection (see Figure 20). FACTORY RESET
After the key is pressed, all the current user’s settings are reset
Figure 20
and the factory settings restored (see article 2 of section «Operation»). To
exclude an accidental reset of the settings, you will be asked to confirm it (see
Figure 49).
Attention: the settings are resetted only for the current user, while the
settings of another user remain unchanged.
2 Submenu «Orientation sorting» (see Figure 21)
Orientation sorting is available for modes MIX and DEN. The selected
mode of orientation sorting is displayed on the key/display . The
banknotes may be sorted with the following settings:
OFF: The banknotes are counted regardless their orientation (see
The stacker limit is the maximum number of banknotes that can be placed Figure 21).
into the stacker. The limit has two possible values: 100 and 200 banknotes; as
soon as the selected value is reached, the counter stops and resumes its
operation after the banknotes are removed from the stacker (and pressing the Figure 21
«start» key , if the counter is in the manual start mode). The selected value of
the stacker limit is highlighted in blue (see Figure 20). To change the setting,
just press the required value (it became highlighted in blue).
The reject pocket has an adjustable limit value. As soon as the specified
limit is reached, the counter stops and resumes its operation after the
banknotes have been removed from the reject pocket (and pressing the
«start» key, if the counter is in the manual start mode). The default (optimal)
value of the reject pocket limit is 50 banknotes. The user can change the limit
within the range of 25 to 100 banknotes. To change the limit, move a slider

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 FACE: The banknotes placed into the hopper with their faces up will get
Figure 24
into the stacker (see Figure 22). The remained banknotes will be placed
into the reject pocket. N.B.: to understand which side of certain
currency's banknote is the face, refer to the web site of relevant Central
Bank.

Figure 22

To get an access to the orientation sorting, press the hot keys « » (see
Figure 25). By pressing ORT key, the dropdown menu «orientation sorting»
appears. The required orientation may be selected by a repetitive pressing of
the key ; in this case, the modes will be selected in turn:
, , , .
After the required mode has been selected, the dropdown menu
ORIENT: the banknotes placed into the hopper with their faces up and automatically disappears in 7 seconds or at the moment when a count starts
readable from the left to the right serial number (upside up) will get into (automatic or manual). It is also possible to select a sorting mode by pressing
the stacker (see Figure 23). The other banknotes will be transferred into directly the corresponding icon; in this case, the dropdown menu automatically
the reject pocket. disappears and the selected setting is displayed on the indicator.

Figure 25
Figure 23

AUTO: The banknotes with the same orientation as the first counted 3 Submenu «ADVANCED»
banknote in a batch (see Figure 24) will get into the stacker. The other It contains the settings of brightness and the sound volume as well as
banknotes will be transferred into the reject pocket. selection of the extended visual mode (see Figure 26).

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 Figure 26 LCD Brightness
Moving the slider from the minimum (MIN) to the maximum (MAX), you
increase the brightness of LCD screen (see Figure 26).

Figure 28

EXTENDED VISUAL MODE.

We suggest to use this mode if you work with the counter continuously and
do not switch frequently between different modes.
When extended visual mode is activated (see Figure 27), the hot keys by THEME SELECTION
the sides of the screen are removed and the font size for amount of counted You can choose one of the preset themes of graphic user interface (GUI).
notes become bigger (see Figure 28). Chosen theme is marked by blue check-box at the left of theme (see Figure
To get an access to the menu, press the key. To recall the hot keys by the 29).
sides of the screen, press the middle area of the screen; a repeated pressing
will hide the keys again.
Figure 29
Figure 27

LANGUAGE
You can choose one of the preset languages. To select the language, press
SOUND VOLUME its name. The check-box at the left of the chosen language became blue
Moving the slider from the minimum (MIN) to the maximum (MAX), you instead of grey (see Figure 30).
increase the sound volume (see Figure 26). At extreme left position (MIN), the Availability of the certain languages is depended on the software version
sound is off. of your counter.

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 Figure 30 Figure 32
Green highlight

Operating Keys
1. Keys and (START, USER PROFILE SELECTION,
USER SELECTION)
1.1 The counter is able to save two various profiles with the unique settings. In the extended visual mode, the highlighted parts are not only the active
You can switch between them by pressing keys «I» and «II» (see user's key but also the check-box in the upper corner of the screen.
Figure 3). The figures given below show the control panel appearance for various
The profiles may be used by one user or by two users (it's the operation users: at Figure 33 is for 1st user (I), at Figure 34 is for 2nd user (II).
mode «Two tellers»).
According to the tasks to be solved and personal preferences, each
user has possibility to choose any setting and any counting/sorting
mode.
Indication of the selected profile is depended on the main screen's
visual mode.
In the standard visual mode, the operating keys next to the
active user key are highlighted in green. The figures given below show
the control panel appearance for various users: at Figure 31 is for 1st
user (I), at Figure 32 is for 2nd user (II). Figure 33
Green highlight
Figure 31 Green highlight User «I»

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 Figure 34 2.2 Is the counting mode for mixed denominations of certain currency with
Green highlight User «II» their authentication, calculation of the total amount, the number of
counted banknotes and amounts of each denomination.
The display is shown the total amount of the counted banknotes, the
numbers of rejected and accepted banknotes (see Figure 36). The
detailed report on each denomination's number and amount is
available by pressing the key«REPORT» (submenu «Batch Report»,
see Figure 37). For more d e t a i l s o n s u b m e n u « R E P O R T » , s e e
subsection Operating Keys (Key «REPORT»).

Figure 36

1.2 Keys «I» or «II» are used for the start of count in the manual start
mode. To start, press the button of the active user.

2 Key/indicator of the counting mode

The counter is counted banknotes in three modes: «COUNT», «MIX»,
«DEN». A mode is selected by a repetitive pressing of the mode key. At the Figure 37
same time this key is the indicator of the selected operation mode.
2.1 «COUNT» is a piece counting mode. The notes are counted without
recognition of their denominations and counterfeit detection, the display
is shown the number of the counted and rejected banknotes (see
Figure 35).

Figure 35

2.3 «DEN» is the counting mode for the certain denomination of banknotes
with their authentication, calculation of the total amount and the number
of counted banknotes. The denomination is recognized by the first
banknotes in the batch. It's possible to choose the denomination
manually (see submenu «CURRENCY»).
The display is shown the total amount of counted banknotes, the

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 numbers of rejected and accepted banknotes (see Figure 38). Figure 40
The detailed report on number and amount of counted notes for each
denomination is available by pressing the «REPORT» key (see Figure
39, submenu «SUM Report»).

Figure 38

By pressing the AUTO key, the mode of manual currency selection is

activated, the key highlighted in blue appears (see Figure 41).
The list of hot currencies (up to 10) is appeared. These currencies can
be counted with recognition of denominations and counterfeit detection.
The check-box of selected currency is highlighted in blue. To select
another currency, press its name and the color of the check-box at the
left of this currency is switched to blue. The counter's memory can store
Figure 39 more than 10 currencies that can be included into user's list of hot
currencies. When the required currency is selected press the key,
and the counter will be ready to count this currency; while the banknotes
of other currencies will be transferred to the reject pocket.

3.2 To select a new set of hot currencies, press the key, and submenu
«FAST ACCESS Currencies»2 will appear (see Figure 42, Figure 43).

Figure 41

3 Key «CURRENCY»
3.1 By pressing the CURRENCY key, the CURRENCY submenu is
appeared (see Figure 40), and a user can choose the currency to be
counted and denomination. (The set of supported currencies is
depended on the software version.) Currency selection is available only
for modes «MIX» and «DEN», denomination selection is available only
for mode «DEN».
By default, the automatic mode of currency recognition is activated; it
means that the currency is recognized by the first banknote in the batch 2
Another way to enter the FAST ACCESS CURRENCIES menu is to press any check-box and
– the key is highlighted in blue.
hold it for 2 seconds.

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Figure 42 the required denomination; in this case, the check-box at the left of
selected value become blue while the other check-boxes become grey
(see Figure 44). For the user’s convenience, the selected value of
denomination in mode «DEN» is shown on the main screen at the right
of the selected currency (see Figure 45). To return to automatic
denomination mode, press the «AUTO» key at the right of the
denominations list (see Figure 44).

Figure 44

Figure 43

Figure 45

Keys allow scrolling of the list of available currencies. If scrolling

is available these keys are blue, otherwise they are grey.
To create a currencies set, press one by one the check-boxes at the left
of the required currencies (the color of the boxes will become blue), then
press the confirmation key, after that you come back to the
«Currency» submenu. If it is required to cancel selection and exit
the submenu without saving the changes, press the key.

3.3 In the «DEN» mode it is possible to count banknotes of the selected

currency with a manually chosen denomination value. In submenu The indicator of the selected currency (or the AUTO mode) is in the
«CURRENCY», all possible denominations of the selected currency bottom left corner of the main screen (see Figure 13, Figure 45).
are shown below the the list of hot currencies (Figure 41). By default the This indicator is also a hot key for submenu «CURRENCY» (it's useful
«auto denomination» mode is activated, i. e. a denomination is detected for extended visual mode where side buttons are hidden). To the right of
by the first note in the batch; in this case the check-boxes at the left of the indicator the couples of (denomination - number of counted notes)
denominations are highlighted in blue. If it's required that the banknotes are presented (available for MIX and DEN modes); the counted
of the certain denomination get into the stacker, press the denominations are marked by bold text (see Figure 46).

26 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 27

 Figure 46 main screen in the top right corner (see Figure 13). means that batch
mode is off. means that batch mode is on.
The batch size is indicated on the main screen in the bottom right
corner (see Figure 48). Once the batch size is reached, the indicator is
started to blink, and in 10 seconds message «BATCH IS READY» is
appeared on the screen. If the number of the banknotes in the stacker is
less than the batch size, the message is: «add X», where X is the number of
banknotes required for the batch of the selected size, in 10 seconds
message «ADD BANKNOTES» is appeared on the screen.
Note : The batch size indicator is also the hot key for a quick access to the
«BATCH» submenu.

4 Key «BATCH» Figure 48

Press the «BATCH» key to call the BATCH submenu that is available for
modes «DEN» and «COUNT» (and unavailable in mode «MIX») (see
Figure 47) which provides possibility to select the batch size and the
stacker limit.

Figure 47

In the BATCH submenu a user can change the stacker capacity. The
current value of the stacker capacity is highlighted in blue(see Figure 47).
To change the setting, it is sufficient to press the required value (new value
become highlighted in blue).
In the middle of the screen (see Figure 47) there is the information bar
which contains info on the counted and rejected banknotes, the current
You can enter BATCH mode by pressing the key (for the batch size >0) batch size and the stacker capacity.
and disabled by pressing the key. By pressing the key you cancel
the unsaved changes and exit to the main menu. The batch size is
set with the numerical keys. Any batch size since 1 until 999 is available. 5 Key «RESET»
Key is used to clear the current batch size. Single pressing of the key Key is used to clear the counting results of the stacker after it has been
deletes the digit from the right to the left. emptied (the reject pocket shall also be empty). To avoid an accidental data
There is an information bar below the batch size which contains the main reset, confirmation is required. (see Figure 49).
information from the main screen (the number of the counted banknotes, A long pressing (about two seconds) on the center of main menu is cleared
the current batch size (if it was selected), the stacker capacity, the reject the results without confirmation (the function is the most useful for the
pocket capacity). The fast access key to BATCH mode is available on the extended visual mode).

28 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 29

 Figure 49 The sum report (see Figure 51) is listed all the banknotes counted since
the moment the counter's switched on (see article 2 of subsection Operation).
The key is used to clear the reports. To avoid an accidental clearing of
the results, confirmation is required (see Figure 49).
Key is used for exit from the submenu.

Figure 51

6 Key «REPORT»
By pressing the «REPORT» key, the REPORT submenu is appeared (see
Figure 50), it makes you to look through the information on the counted and
rejected banknotes.

Figure 50

A report on the rejected banknotes is available in two versions:

The report on the counted banknotes is available in two versions:
– reject pocket report (Blue highlight) ;
– Batch report ;
– Sum report . – Advanced reject pocket report (Green highlight) .
For both versions, there are the columns of «denomination», The reject pocket report (see Figure 52) is contained possible reasons of
«count», «sum». rejection and the number of banknotes rejected due to each of these
Denomination is the column where all denominations of counted reasons.
banknotes are listed «Counting mode mismatch» means banknotes do not correspond to the
Count is the list of banknotes number for all listed denominations. selected settings and the operation modes (for example, a mix of various
Sum is the total amounts for all denominations. denominations is counted in the DEN mode or user tried to count different
Total is the total number and the total amount of all counted banknotes. currencies in one batch).
The batch report (see Figure 50) shows all the counted banknotes that got «Mechanical errors» means a banknote skew in the path which prevents
into the stacker during the last counting. their correct recognition.
If the accumulation mode (ADD) is on , the batch report will include «Suspect banknotes» means banknotes do not correspond to the key
the total amount of the banknotes counted in this mode. features of the specified currency.

30 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 31

 Table 1
Figure 52 Rejection
Description Teller's actions
reason
Suspect Currency and denomination Remove the banknote and recount
note are detected, but authenticity it. In case of repeated rejection,
is suspected. verify the authenticity of the
banknote using currency reference
book and multifunctional detector
like DORS 1250 or DORS 1300.

Unknown Banknote does not match the Remove the banknote and
note main currency features, recount it. In case of repeated
currency and denomination rejection, verify the authenticity of
the banknote using currency
cannot be recognized.
reference book and
multifunctional detector like DORS
1250 or DORS 1300.

Currency (X Y) In MIX or DEN modes the Remove the banknote.

where currency of banknote does not
X – currency, match the specified one.
Y – denom.
denom (X Y) In DEN mode the Remove the banknote.
where denomination of banknote
The advanced reject pocket report (see Figure 53) is contained more exact X – currency, does not match the specified
reason of rejection for each rejected note. Y – denom. one.
The number (NO) means the number of the banknote in the reject Orientation Banknote orientation does not Place the banknote into the
pocket. match the specified one. hopper according to the
The REJECT REASON column is included the reason of rejection and the specified orientation.
sequence number of each rejected note in the counted batch (in the Small notes Continuous chain (short side Remove the banknotes that
brackets).The complete list of reject reasons is given in Table 1. gap of note is too long or the gap got stuck together. Adjust the
The key is used to clear the reports. To avoid an accidental clearing of between two notes is too feeder gap («-» means gap
the results, confirmation is required (see Figure 49). short). decrease) for operation with
the thinner banknotes. To get
the required gap, turn screw 1
Figure 53 (Figure 1) clockwise.

Double note A double banknote or a very Remove the banknote. If

dark banknote has been required, adjust the feeder
detected. gap («-» means gap
decrease) for operation with
thinner banknotes. To get the
required gap, turn screw 1
(Figure 1) clockwise.

Transparent A very transparent banknote Remove the banknote.

note has been detected.

32 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 33

Table 1
Rejection 7 Key «ADD»
Description Teller's actions
reason By pressing the «ADD» key, the accumulation mode is switched on or
Dimensions A banknote has difference Remove the banknote. Adjust switch off . The accumulation mode is intended for summing up of the
with the average dimensions the feeder gap (if required)
number of the counted banknotes by denominations and calculation of their
of the first five notes in a according to article 3 of
batch (the difference is section «Operation». total amount; the new counting result will be added to the number counted
exceeded 20 mm by the long before. To clear the results, press the «RESET» key.
side of note or 10% of its short
side). Please pay attention that in the course of a count you see on the screen the
number and the amount of current batch (in MIX and DEN modes) while
Skew error The banknote skew angle Adjust the hopper's guides in
exceeds 14˚. accordance with the length of the when a count is finished you see the total number and total amount of all the
longest note in the batch. If
required, adjust the banknote banknotes counted since the start of accumulation mode.
feeder gap («+» means gap 8 Key «AUTO/MAN»
increase) for operation with thicker
banknotes. To get the required gap, Key «AUTO/MAN» (see Figure 13) switches the counter between
turn screw 1 (Figure 1)
counterclockwise. automatic start mode and manual start mode .
An automatic start mode means the counter is started to count
UV error A banknote with an increased Remove the banknote and
level of UV luminescence is recount it. If the high level of automatically as soon as the banknotes have been placed into the hopper.
found. UV luminescence is a feature A manual start mode means the user have to push or keys
of this type of banknotes,
switch off UV detection. (depending on the selected user profile) to start a count.
9 Key «DETECTION»
Key «DETECTION» has three status:
MG left, A banknote with wrong MG Remove the banknote.
MG center, marks is found. means the detection is off.
MG right means UV detection is on (in COUNT mode).
Scanner error Banknote scanning error. Place the banknote into the means UV detection and / or MG detection (according to the user's
hopper and recount. settings in the «Detection» submenu) is on (in MIX or DEN mode).

Feed error Short side of the banknote is Remove the banknotes

exceeded 120mm (for and recount them. If
example, a banknote has required, adjust the feeder
passed with a large skew, the gap.
banknotes got stuck
together.

Couldn't sort Banknote feed error. Remove the banknotes and

recount them.

Note quota There are more banknotes fed Remove the banknotes and
overflow than required by the current recount them.
mode (batch size, stacker
capacity).

34 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 35

 Table 2
MESSAGES IN COURSE OF OPERATION Error
Reason Teller's actions
Messages
Note's jam, A banknote is jammed in the Remove banknotes from the
Table 2. Error messages clean the path during counting. hopper, open the path and
remove the banknotes from
path!
Error there.
Reason Teller's actions The red circles on the picture
Messages
are marked the places of
P.O.S.T. An error occurred during self- Switch off the machine.
possible jams.
ERROR testing of the counter (at its Remove banknotes and/or
switching on), the sensors are foreign objects from the
covered by foreign object. hopper, the stacker, the reject Batch More banknotes than required Remove the banknotes from
pocket, and the path. Then error were placed into the stacker in the stacker, and recount the
switch on again. If the error is the batch mode batch.
reappeared, call a technician.
Counting Counting error Clean the stacker, and
recount the banknotes.
error please,
S.M.A.R.T. An error occurred during self- Switch off the machine. re-count
ERROR testing of the counter (before Remove banknotes and/or Feed Incorrect feeding of the Remove banknotes from the
the start of a count), the foreign objects from the
error banknotes. hopper, open the path and
sensors are covered by hopper, the stacker, the reject remove the banknotes from
foreign object. pocket, and the path. Then there.
switch on again. If the error is Adjust the hopper's guides
reappeared, call a technician. according to the length of the
longest banknote in the batch,
level the batch edges
(separate banknotes shall not
Overcurrent The banknotes are jammed. A Switch off the machine. Open to protrude from the batch),
foreign object in the path the path, and remove the and place them in the hopper
blocks the gear and causes jammed banknotes, the avoiding their skew.
the overcurrent. foreign objects.

Switch The banknotes get jammed. Open the path, remove the
error Foreign object in the path jammed banknotes, foreign Table 3. Info messages
blocks the switch between the objects from switch area.
hopper and the reject pocket. Messages Reason Teller's actions

Calibration The calibration error is Switch off the machine. Open Path's open The path is open, the upper Close the path.
error occurred during the self-test. the path and remove the part is open.
banknotes, the foreign objects
blocking CIS (see item 3,
Figure 5, Figure 6). Then
switch on again. If the error is Path's closed After the path is closed, the Wait till cleaning of the path is
reappeared, call a technician.
Path cleaning self cleaning of the path is in over.
progress.

36 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 37

Table 3 Table 3

Messages Reason Teller's actions Messages Reason Teller's actions

Remove The number of notes in the Remove the banknotes from Calibration. The sensors are in course of Wait till the message box is
notes from stacker is equal to the stacker the stacker. The machine Please, wait calibration (the calibration is disappeared.
ran automatically at the
the stacker capacity. resumes counting till operation
automatically (in the automatic moment of switching on and
completion
start mode) or after key I (II) is then every 30 minutes).
pressed (in the manual start
mode). There are no It is impossible to take Adjust the hopper's guides
Remove The number of notes in the Remove the banknotes from banknotes. banknotes out of the hopper. according to the length of the
Feed error longest note in the batch.
notes from reject pocket is equal to its the reject pocket. Adjust the feeder gap if
reject pocket capacity. required («+» means gap
Add The hopper is empty while the Add banknotes to the hopper, increase) for operation with
banknotes number of notes in the stacker the machine resumes thicker banknotes. To get the
is less than the required batch counting automatically. required gap, turn screw 1
size (in the AUTOMATIC (Figure 1) counterclockwise.
START mode).

Add The hopper is empty while the Add banknotes to the hopper, Reset The machine is going to be Confirm or cancel the reset to
banknotes number of notes in the stacker press key I (II). confirmation reset to the factory setting. the factory setting.
and is less than the required batch
press start size (in the MANUAL START
mode).

Clean Counting settings/modes were Remove the banknotes from

the pockets changed after a count is the stacker and the reject MAINTENANCE
finished. pocket.
According to experience of the world vendors, we suggest to call the
Batch A batch of required size is Remove the banknotes from
is ready counted. the stacker and resume technician for the professional maintenance every 90 days. If you use the
counting. machine more than one shift a day and the most of counted banknotes are dirty
Function You tried to choose the Switch to the correct counting and soiled, more frequent maintenance is required.
is unavailable function unavailable for the mode and then choose the
On a daily basis:
current counting mode (for required function.
example, tried to choose a 1 Switch off the banknote counter if you do not use it.
currency in the COUNT mode 2 Wipe the counter external parts with a dry clean lint-free tissue.
or a batch size in the MIX
mode). 3 After work is completed and the counter switched off, clean the sensors
from dust and fine particles with a soft lint-free tissue or a soft bristle
brush. The sensors 1-8 shown on Figure 4, Figure 5, Figure 6,
Self-testing. The self testing is in progress. Wait till the message box is Figure 7 shall be cleaned. In case of strong soiling, it is allowed to wipe
Please, disappeared.
the sensor with the lint-free tissue wetted with isopropyl alcohol.
wait till
operation
completion Attention! Before cleaning the sensors, make sure that counter is
switched off and the power cord disconnected from the power supply!

38 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 39

 TROUBLESHOOTING Figure 54
Table 4

Failure Elimination method

The counter fails Make sure about the counter connection to the
to switch on power supply and the power cord plugging into
the connector on the back of the machine.
MPRB MPRB

Make sure that the power switch is in position

«I».
If these terms are observed but the machine
still fails to switch on, call the technician
The display shows the Switch off the counter and then switch it on. if
message not described in the counter still doesn't work, call the
the «Error Messages» table technician.
An abnormal noise Switch off the machine. Call the technician.
level or foreign sounds EBKM.COM

inside the machine 4 Use the mouse left button to select the connected counter, and press
the «Update device firmware» key (see Figure 54), the process of
TRANSPORTATION AND STORAGE upgrading starts, and the progress bar is appeared in the Update
The machine in the original package can be shipped by sea (in containers), column (see Figure 55). The progress bar will also appeared on the
by railway (in closed wagons), by air (in the pressurized modules) and by cargo screen of the counter.
(in covered truck or in container with water-resistant top) along the paved Attention! Do not disconnect USB cable from the counter, do not
roads. The transportation conditions: temperature - 30 to + 50°C, relative switch off the counter, and do not disconnect the power cord
humidity up to 98% without water condensation at 25°C and atmosphere during upgrading.
pressure 84 to 107 kPa (630 to 800 mm Hg). It may cause serious injury of the counter and make impossible the
The machine in the original package can be stored in a heated and further updates outside your supplier's workshop.
ventilated warehouse, at the temperature of +5°C to +40°C and a relative
humidity not exceeding 80% at +25°C. A warehouse should be free of the Figure 55
agressive agents (acid and alkali vapors) that might cause corrosion.

MPRB MPRB

EBKM.COM

40 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 41

 5 Wait till the «Updates download successfully completed!» message
appears in the program window, the counter is started its self-testing
( s e e
article 2 of subsection «Operation»). Then the application requests
the update server again and shows the message «not required» in the

Figure 56

MPRB MPRB

EBKM.COM

6 Close the application «BVS Update».

7 Wait till self-testing is over, and switch off the counter.
8 Disconnect the USB cable.
9 Switch on the counter again, wait till self-testing is over, and the updated
machine is ready for operation.

42 MAGNER PRB VALUE COUNTER MAGNER PRB VALUE COUNTER 43