Day6 DFSS
Day6 DFSS
X f(X) Y
INPUT PROCESS OUTPUT
Cause Feedback that Effect
suggest changes
Something put into to input Output is the final
a process to its product delivered to
operation to an internal or
achieve an output external customer
DMAIC Philosophy
Six sigma roadmap
Issues with Six Sigma
• It does not address the customer values deep
enough
• DMAIC based projects could not solve flawed
design
• Non-value added process cannot be removed
What is Design For Six Sigma (DFSS)?
• DFSS is a new development from six sigma
• It is methodology to enhance new product and service
development process
• It provides more systematic way to manage the
deliverable, resources and trade-offs
• It helps you to deliver better products and services that
your customers want and willing to pay for at six sigma
level.
Six sigma & DFSS opportunity
Moving from Reactive to Predictive Quality
DFSS Methodology
DMADOV - Define
DMADOV - Measure
DMADOV - Analyse
DMADOV - Design
DMADOV - Optimise
DMADOV - Verify
DMAIC to DFSS
Advantages of DFSS
• Provide structure to development process
• Anticipate problems and avoid them
• Reduce life cycle cost
• Improve product quality, reliability and durability
• Cultural change
• Minimize design changes
• Improve communication between functions
DMAIC & DFSS Comparison
DFSS – 14 Steps
DFSS Tools
What is Robustness?
What is robustness?
• In the context of Robust Design we formally define robustness as: the
lack of sensitivity in performance to variation in external influences –
so for example:
– Would we expect to get the same level of fuel consumption from a
car if any four people were travelling in it?
– Would we expect to see a difference in the timekeeping of a watch
as its battery ran down?
• In other words, Robustness is about achieving the required degree of
consistency, within a tolerable range of variation in whatever we (or
the Customer) is interested in
– This degree of consistency is the basis of a robustness requirement
Robustness is at the heart of Robust Design
5. Quantify that
x2
Nominal
expected OK
variation Design Not OK Not OK
F =– (π R2 ×radius
R =×Piston L × 10-6 - B) × N
– L = Stroke length
– B = Back flow
– N = Motor speed
Reciprocating Pump:
Define and Quantify the Sources of Variation
• For pump flow rate, one of the important sources of variation is
manufacturing
• The piston and cylinder are manufactured in-house; the valves
and motor are purchased; specifications as follows:
Reciprocating Pump: Characterise
Robustness
Solution Solution
Concept A Concept B
Tools for Generating Concepts
Functional Means Analysis
Step 1:
list the functions in a
matrix format
Tools for Generating Concepts
Functional Means Analysis
Step 2
Brainstorm possible
solutions to meet the
functionality
T3
X X X Step 3:
Eliminate the no-hopers
X X ? Investigate other options in
more detail where
X X necessary before decision
to eliminate or not.
Remaining options are
? X X feasible.
X X ?
T2
Step 4
Create the various
solutions
You can choose a single
means for a function for
more than one concept if
you wish
Solution Solution
Concept A Concept B
Tools for Ranking Concepts – Pugh Matrix
• The Pugh Matrix is a simple method to compare
concepts
• It is a qualitative tool but can be highly effective
• The Pugh Matrix (simple or weighted) can be used as a
first pass selection tool (screening out the chaff from a
large number of alternatives), thereafter using (if need
be) concept selection tools with a higher resolution
• We will illustrate the weighted Pugh matrix, since the
un-weighted version is a trivial simplification
Weighted Pugh Matrix
"How much more benefit to the customer would it be to improve the perceived
aesthetics by x% than to reduce cost by y%?"
• We use a standard scale based on importance for making these judgments that
accounts for cases when improved aesthetics is either more or less important than
reduced cost…
Paired Comparisons: Standardised Scale
Intensity of
Definition Interpretation
Importance
If requirement X has one of the above numbers assigned to The inverse meaning to the above: If comparing X with Y
Reciprocals of
it when compared with requirement Y, then Y has the then a reciprocal value would mean that X was dominated
above
reciprocal value when compared with X by Y; e.g. 1/5 means that X is strongly dominated by Y
Paired Comparisons: Results, Consistency Ratio
We also get a "Consistency Ratio";
thresholds for adequate consistency are:
< 0.05 for a 3x3 matrix
< 0.09 for a 4x4 matrix
< 0.10 for higher order matrices
T4
In teams of 2 or 3 use your judgment and the Weighted Pugh Matrix method to assess the relative
merits of the three design concepts given below, based on the criteria given and their relative
importance (determined by AHP Prioritization)
The overall objective is to choose the best concept for you to buy for naming, signing and dating
certificates of achievement over a 5 year period. (It is expected that over 5000 certificates will be
needed in this period. Writing MUST be neat and look attractive). The concepts are:
1. Quill pen (cost = £5.00)
2. A standard ball point pen (cost = £0.50)
3. A classic fountain pen (cost = £55.00)
The criteria, and sub-criteria, have been brainstormed to be:
● Cost of Ownership (purchase cost of pen(s), maintenance cost, cost of consumables)
● Quality (durability of pen, appearance of written word)
Exercise: AHP and Weighted Pugh
• It is likely that several ball point pens will be required over the duration of the
task, which contributes to their overall purchase cost. Ball point pens are
durable, but tend to produce "blobs" after a lot of use
• Quill pens are even less durable – they tend to break and split after a while,
which contributes to their overall purchase cost. They also require a lot of
maintenance – they require regular sharpening and cleaning. They also use a
lot of ink and can tend to give inconsistent results if not kept in tip-top
condition
• Fountain pens use a moderate amount of ink, and also require cleaning after
each use – which entails flushing the ink chamber out with water. A fountain
pen should last a lifetime, if maintained properly, and give consistent results
Exercise: AHP and Weighted Pugh
1. Open file requirements_prioritisation_and_concept_selection.qdb
2. Using AHP, gain an understanding of the requirements structure and the
necessary paired comparisons and them complete them (see overleaf for
the process to follow)
3. Observe the calculated importance and consistency indices for
requirements
4. Using Weighted Pugh, select the best concept and comment on how
much better it is than the others
Process to follow for exercise if using Qualica (1)
• First we must rate the relative importance of the top-level criteria (requirements) to determine
their influence on the choice of design we make…
1. In the Browser, expand the Requirements Prioritization folder by clicking on the down arrow
2. Double-click on VOC AHP Prioritization to open the tab in the Graphics pane
3. Ensure that the top-level requirements, VOC are displayed by clicking on the left or right-hand arrows
underneath Group, as necessary
4. Fill in the single comparison between quality and cost in the single unshaded cell in the lower-left part of the
matrix, clicking once to select the cell, then once more to access the list of options to choose from
5. Click on the recalculate icon to update the Importance values
1
2 3
Question to ask:
"How much more important is better
quality than lower cost of ownership?"
If it is more important, choose a value >1;
if less important, choose a value <1 and if
equally important, choose 1.
4
Process to follow for exercise if using Qualica (2)
• Continue rating the relative importance of the criteria by comparing the lower-level requirements
of cost of ownership to each other…
1. Switch group so that cost of ownership is displayed by clicking on the left or right-hand arrows underneath
Group, as necessary
2. Fill in the three comparisons between purchase cost, maintenance cost and cost of consumables in the three
unshaded cells in the lower-left part of the matrix, clicking once to select the cell, then once more to access the
list of options to choose from
3. Click on the recalculate icon to update the Importance values
2
Process to follow for exercise if using Qualica (3)
• Complete rating the relative importance of the criteria by comparing the lower-level requirements
of quality to each other…
1. Switch groups so that quality is displayed by clicking on the left or right-hand arrows underneath Group, as
necessary
2. Fill in the single comparison between appearance of written word cost and durability of pen in the single
unshaded cell in the lower-left part of the matrix, clicking once to select the cell, then once more to access the
list of options to choose from
3. Click on the recalculate icon to update the Importance values
Question to ask:
"How much more important is better
appearance of written word than greater
durability of pen in achieving higher quality?"
If it is more important, choose a value >1;
if less important, choose a value <1 and if
2 equally important, choose 1.
Process to follow for exercise if using Qualica (4)
• Now we must rate the ability of our design choices to fulfil each criteria…
1. In the Browser, expand the Concept Selection folder by clicking on the down arrow
2. Double-click on Pugh Matrix (VOC) to open the tab in the Graphics pane
3. Fill in the three columns for quill pen, ball-point pen and fountain pen, clicking once to select a cell, then once
more to access the list of options to choose from
4. Click on the recalculate icon to calculate the overall merits of the concepts
5. Evaluate the results of the comparison and decide a way forward
1
2 Example question to ask:
"In relation to the target set for the
requirement, how well do I expect this
concept to perform?" Choose between:
-- unacceptable
3 - borderline
O almost meets requirement
+ meets requirement
++ exceeds requirement
5
Example final result:
Deterioratio
n . . . and even
Change Over Time
External Customer more variation
Usage
Noise Profiles sources once in
Operator Usage service!
External Noise
Environmental Variation
Variation in Performance
P-Diagram – Example for Vehicle Braking
There may be other CTQs that you are
Noise factors interested in. In this context we are
focusing on the CTQ for which robustness
Road conditions is the issue.
Manufacturing variation It is recommended to have a p-diagram
Vehicle load variation linked to only one CTQ.
Pad deteroriation The other CTQs will not be forgotten!
(They may appear as constraints in the
robust optimisation phase, for example)
Flap and
hinge IN Jaw
SCOPE assembly
OUT OF IN SCOPE
SCOPE
A Sample of Geometric Parameter
Definitions
Create a P-diagram to capture sources of variation impacting on
design performance
1
What is the user-applied
stimulus to the system?
4
What are the side
effects of
continually
opening and
closing the flap?
2 Try also to
identify the
What are the things which consequences.
affect pull force that we are at
liberty to change in the design
of the system
20 minutes
Exercise Debrief
• What were the issues encountered during the
exercise?
• What might have made the outcome better?
• Did the generation of a P-diagram improve
your understanding of the system?
Purpose of DoE
• In Robust Design, DoE is used in a number of ways:
– To systematically explore the design space available in order to
understand the key parameters ("control factors") that drive the
performance characteristic in which you are interested
– To "screen out" those factors that have negligible effects in order to
simplify the problem
– To detect and quantify interactions between control factors
– To determine a nominal design
– To determine robustness of a nominal design
– To build fast-running "surrogate models" of slow-running analysis
codes to make practical a comprehensive search of the design space
and use of robust optimisation techniques that require a large number
of iterations of the analysis codes
Inherent Complexity
• Modern products are inherently complex systems:
– Many system variables
– Interactions between variables
– Wide operating conditions
– Sensitive regimes
• It is obvious and essential that to design and build the best product requires
knowledge of the complexity such that behaviour is predictable
Output
Output
-1 +1 -1 +1
Factor A Factor B
Factor B at
+1
Output
Output
Factor B at
Factor B at -1
-1 Factor B at
+1
-1 +1 -1 +1
Factor A Factor A
Example 2x2 DoE
• The impact resistance carbon fibre structures is considered to be affected by
number of layers and lay-up angle.
A 2x2 experiment was set up and run with the following results:
DESIGN EXPERIMENT
Run Factor Factor Impact
A B Layers Angle Resistance
1 -1 -1 4 30 275
2 -1 +1 4 50 285
3 +1 -1 7 30 270
4 +1 +1 7 50 325
Main Effects Plots
30 30
Impact Resistance
Impact Resistance
0 0
29 29
0 0
28 28
0 0
27 27
0 0
3 5
4 No 7 Angl
0 0
Layers e
Interaction Plots
Angle 30 4 Layers
Angle 50 32 7 Layers
32
0 0
31 31
Impact Resistance
0
Impact Resistance
0
30 30
0 0
29 29
0 0
28 28
0 0
27 27
0 0
4 7 30 50
No Angle
Layers
Do the two interaction plots say the same thing?
Interpreting Interactions
Negligible A Main
Positive A Main
Effect Effect
Response Y
Response Y
Factor B
Factor B
- -
No No
+ +
Interactio Interactio
n n
- -
+ Factor + Factor
A A
Response Y
Response Y
Factor B
-
Factor B
- Small
Small
Interactio + Interactio +
n n
- -
+ Factor + Factor
A
Factor B
A -
Response Y
Factor B
-
Response Y
Large Large
Interactio + Interactio +
n n
- -
+ Factor + Factor
A A
Beyond 2x2 DoE: “Full Factorials”
No. Factors Standard X1 X2 X3 X4 X5 …
Order
1 - - - - -
2 + - - - -
3 - + - - - There is a basic
K=2 4 + + - - - pattern for determining
5 - - + - - the experimental
6 + - + - -
array called the
7 - + + - -
K=3 8 + + + - - "design": E=LK
9 - - - + -
10 + - - + -
11 - + - + -
12 + + - + -
13 - - + + -
14 + - + + -
15 - + + + -
K=4 16 + + + + -
17 - - - - +
18 + - - - +
19 - + - - +
20 + + - - +
21 - - + - +
Let’s look at a 7 factor (A,B,C,D,E,F & G) full factorial design.
Total Number of combinations =
What effects are we able to detect if we were to run all these possible
combinations?
Likelihood of
Term Example Qty DoE Options
Occurrence
Constant - 1 - 1.
Main Effects A, B, C …
2.
Clarity Decreasing
2-Way Interactions AB, BC, …
TOTAL 128
Drawing Conclusions from DoE
• You should always remember why the experiments were being conducted
and draw conclusions accordingly
• Remember an experiment is only as good as the experimenter.
Conclusions can be erroneous if:
– The wrong factors are flexed
– The wrong design matrix was chosen
– The factors’ levels are inappropriate
• Check conclusions versus what you expected. DoE should confirm what
has already been proven, and should enlighten you about phenomena
that you weren’t aware of or didn’t fully appreciate
• If results are counter-intuitive check out your experimental strategy,
execution and analysis with an expert. If conclusions still hold true, then
you have learnt something new!
Types of Surrogate Models
Used in Robust Design
• Simple linear surrogate models
• Quadratic surrogate models for simply-curved
unimodal response surfaces
• Radial Basis Functions (RBFs) for curved or
‘peaky’ response surfaces
Simple Linear Response Surface
Response surface for the
surrogate model
2-levels for each factor can
be used to generate a linear
surrogate model.
4
Surrogate Models: Isight example
Summary: SURROGATE MODELS
• Linear models may be adequate in many cases (e.g. modelling
a localised region of the design space)
• Quadratic models have a broader application and have the
advantage of simplicity and explicitness
– Minitab has a range of response surface modelling design
arrays that have desirable statistical properties
– Isight can be used to fit a limited range of Polynomial
models (up to quartic models)
• RBF’s should be used when the underlying response has a
high degree of curvature and/or is multi-modal
– Isight can also be used to fit RBF models (Minitab cannot)
T1
One way
valve
Tubing Flow-down: transfer function:
F = (10-6 π x R2 x L - B) N
3 4
Export the experimental Analyse DoE to find and
results for flow rates store ‘main effects’
into Minitab (ΔYs)
5 6
Take absolute values
and sum them to find Draw Conclusions!
total ΔY for the pump
x1
y
x3
Another sample gives another value of y
x1
y
x2
x3
In "simple" Monte Carlo sampling, we sample repeatedly from each noise
distribution at random according to their chosen probability distributions.
x1
y
x1
y
x3
Monte Carlo Simulation of the Reciprocating Pump Flow Rate
in Isight
Tol X X1
Exploit non-linearity to re-specify
mean of X1 with same tolerance
T2
LSL
Spec
USL If variance of Y is still
too large, reduce
variation of one or
more targeted design
parameters by
improving capability
Reduce X3
variation in X3
Why not simply reduce every σx?
• Cost!
Changes in technology
(e.g. a drilling operation replaced by both
drilling and reaming) lead to discrete
changes in cost