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Training Plan Template

The document outlines a training schedule for staff and heads of department (HODs) from September 2022 to November 2022. It includes training sessions on hospitality, total guest satisfaction, customer care, hotel marketing, and dealing with complaints. The schedule specifies the dates, times, attendees, and topics for each training session, with most sessions lasting 2 hours and targeting all staff and HODs.

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Thao Tran
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63 views

Training Plan Template

The document outlines a training schedule for staff and heads of department (HODs) from September 2022 to November 2022. It includes training sessions on hospitality, total guest satisfaction, customer care, hotel marketing, and dealing with complaints. The schedule specifies the dates, times, attendees, and topics for each training session, with most sessions lasting 2 hours and targeting all staff and HODs.

Uploaded by

Thao Tran
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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TRAINING SCHEDULE

From / to / ATTENDANT QTY CONTENT TRAINER


05/09-06/09/2022
14:00 - 16:30 T2, 05/09/2022 All Staffs & HODs Hospitality Training
09:00 - 11:30 T3, 06/09/2022 All Staffs & HODs Hospitality Training
12/09-14/09/2022
14:00 - 16:30 T2, 12/09/2022 All Staffs & HODs Total Guest Satisfaction
9:00 - 11:30 T3, 13/09/2022 All Staffs & HODs Total Guest Satisfaction
9:00 - 11:30 T4, 14/09/2022 All Staffs & HODs Total Guest Satisfaction
18/10 - 10/11/2022
9:00 - 11:30, T3, 18/10/2022 All Staffs & HODs Customer Care
9:00 -11:30, T4, 19/10/2022 All Staffs & HODs Customer Care
9:00 - 11:30, T3, 25/10/2022 All Staffs & HODs Customer Care
9:00 - 11:30, T4, 2/11/2022 All Staffs & HODs Customer Care
14:00 - 16:30, T5, 3/11/2022 All Staffs & HODs Customer Care
9:00 -11:30, T4, 9/11/2022 All Staffs & HODs Customer Care
14:00 - 16:30, T5, 10/11/2022 All Staffs & HODs Customer Care
04/10-12/10/2022
9:00 - 11:30, T3, 04/10/2022 Supervisors, Asisstants, HODs Hotel Marketing

9:00 - 11:30, T4, 05/10/2022 Supervisors, Asisstants, HODs Hotel Marketing

9:00-11:30, T3, 11/10/2022 Supervisors, Asisstants, HODs Hotel Marketing

9:00 - 11:30, T4, 12/10/2022 Supervisors, Asisstants, HODs Hotel Marketing

16/11-30/11/2022
9:00 - 11:30, T4, 16/11/2022 All Staffs & HODs Dealing with Complaints

9:00 - 11:30, T4, 23/11/2022 All Staffs & HODs Dealing with Complaints

9:00 - 11:30, T4, 30/11/2022 All Staffs & HODs Dealing with Complaints

Date: 30/08/2022

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