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Formal Letters Exercises

Here is a draft letter following the plan: [Dear Ms. Smith,] Paragraph 1: I am writing to inquire about the English language lessons you offer. I saw your advertisement in the local newspaper and am interested in improving my skills. Paragraph 2: I came across your details while browsing the classifieds section this weekend. Your advert mentioned one-on-one tutoring for all levels of English ability. Paragraph 3: As someone who is planning to move abroad in the next year, I feel it is important to strengthen my English proficiency. Being fully comfortable with the language will help me adapt to life in another country. Paragraph 4: Could you please provide more information about the types of help you

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433 views

Formal Letters Exercises

Here is a draft letter following the plan: [Dear Ms. Smith,] Paragraph 1: I am writing to inquire about the English language lessons you offer. I saw your advertisement in the local newspaper and am interested in improving my skills. Paragraph 2: I came across your details while browsing the classifieds section this weekend. Your advert mentioned one-on-one tutoring for all levels of English ability. Paragraph 3: As someone who is planning to move abroad in the next year, I feel it is important to strengthen my English proficiency. Being fully comfortable with the language will help me adapt to life in another country. Paragraph 4: Could you please provide more information about the types of help you

Uploaded by

tetiana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Task 1. Match the items with the vocabulary below.

The vocabulary can match more


than one time
Task 2. Match the uses in the box with the phrases in the table

Task 3. Match formal phrases 1-11 with informal phrases A-K:

Task 4.
Task 5. Choose the correct answer.
1. Dear Mr Smith, We are sorry to _____ that...
a) say you c) inform you
b) let you know d) explain you
2. Thank you for bringing this _____ to my attention.
a) thing c) stuff
b) matter d) items

3. I am extremely _____ the service I received...


a) dissatisfied with c) cross about
b) dissatisfied from d) cross for

4. As you will see from my CV, I have _____ experience in this area.
a) masses of c) loads of
b) a considerable amount of d) great

Task 6. Read the following letter and decide which word or phrase a – o is missing in
items 1 – 10
a) agent b) confirmation c) customer d) date e) deliver
f) detail g) enclose h) enquiry i) goods j) position
k) regret l) term m) sent n) supply o) within
15th August 2011
Managing Director,
Conrads Co. Ltd.,
12 East Kent Avenue,
Leeds LS 14 3QG

Dear Sir,

Two days ago we received an offer for computer desks at the price of £155 per unit from your
1)____________________ who promised to guarantee this offer for forty-eight hours. We 2)
____________________ a copy of our letter to our 3) ________________ Benjamin Powell
& Ranklin Ltd., Tenby Road, Liverpool. You are, of course, welcome to contact them for 4)
________________________. We hold their order number 3501 for the 5)
__________________ in questions.

When we approached your representative well 6) ________________ the forty-eight hours,


however, we were informed that the desks had been sold to another company at £50 more
than was quoted to us. We are sure you will understand that this has put us in an extremely
awkward 7)____________________ with our customer.

We were wondering whether you could 8) ________________ us with other computer desks
of a similar specification at as early a 9)_______________ as possible.

We 10) ___________________ having had to write to you directly but you will understand
there was no other possibility.

Yours faithfully,
Task 7. Read the following letter and decide which word is missing
24 July 2009

Mr John Brown,
WADCO TABLEWARE LTD,
24 Crescent Street
London SW4
ENGLAND

Dear Mr Brown,

When your last ………………………………………. was unpacked we were …………………………….. to


……………………………………………… that 8 coffee pots were damaged …………………………. the fact that the
good quality ……………………………………………….. did not seem to have suffered …………………………………
transport and although the boxes were ………………….. “fragile”.

Some of the coffee pots are …………….. dented or scratched as to be …………………………………………


even at a reduced price.

It would ……………………………. that they were ………………………………….. before packing and that
our carrier ………………………………………………… therefore be held responsible. We are keeping the
…………………………………. for the ……………………………………. of your insurer.

Yours sincerely,

FLELOT

F. LELOT
Sales and Marketing Manager
[email protected]

USE THESE WORDS:


a. unsaleable h. shipment
b. items i. so
c. despite j. damaged
d. discover k. surprised
e. packing l. marked
f. inspection m. seem
g. in n. cannot
Task 8

Task 9. Write a letter to the English teacher, asking some additional information
about lessons. Use the following plan
Writing the Letter
Here’s our plan again with all our notes added in.
  1) Dear ..... 
  2) Paragraph 1: Purpose – to ask about language lessons
  3) Paragraph 2:  say how you came to know about him/her  (aw article & advert in
local paper)
  4) Paragraph 3: explain why you want to learn  (You are planning to move abroad)
  5) Paragraph 4: ask what help they can offer  (Time, frequency & price)
  6) Signoff

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