Annexure A

Escalation Matrix:

Details of Contact Address Contact No. Email ID

Person
Customer Customer THE HUB, 3rd [email protected]
Care Care Floor, Sy no 8 &
Desk 8/2 Ambalipura
Village, Varthur
Hobli, Sarjapur
Main Road,
Bangalore- 560103
Head of Lucky THE HUB, 3rd [email protected]
Customer Grover Floor, Sy no 8 &
Care 8/2 Ambalipura
Village,Varthur
Hobli, Sarjapur 07612796277
Main Road, 9 am - 5 pm
Bangalore- 560103. Week days
Compliance Sudhendoo THE HUB, 3rd except exg.complianceofficer@paytmmoney
Officer Gandhi Floor, Sy no 8 & Market .com
8/2 Ambalipura Holidays and
Village,Varthur Saturday,
Hobli, Sarjapur Sundays
Main Road,
Bangalore- 560103.
CEO Varun THE HUB, 3rd [email protected]
Sridhar Floor, Sy no 8 &
8/2 Ambalipura
Village,Varthur
Hobli, Sarjapur
Main Road,
Bangalore- 560103.

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/
or CDSL at https://www.cdslindia.com/Footer/grievances.aspx.
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/ Exchange
portal/ Depository portal.