Internal Control Sample Papers
Internal Control Sample Papers
Convex mirrors are a convenient option for grocery stores that require
monitoring. When put on the wall or shelves, it provides a very nice viewpoint and can
show a new aspect of the grocery store's goods. Security mirrors, when properly
positioned, warn staff of danger or theft. It might be tough to prevent stealing, but convex
security mirrors offer low-cost, high-impact security and anti-theft solutions. Aside from
the convex mirror, the grocery store owner should also install a CCTV camera. Security
cameras strategically placed throughout a company aid in preventing crimes and break-
ins. It has the potential to improve the overall security of the grocery store. Video
surveillance can assist in the prevention of shoplifting, fraud, and staff theft. A solid
security system, including security cameras, also tells your clients that you care about
their safety and security, which may boost their overall opinion of the grocery store. The
employees are protected both directly and indirectly by video surveillance security
cameras. It also saves money on legal fees from fraudulent or dishonest accusations.
One of the most dreadful experiences for any business is being sued. If an accident,
injury, harassment, or other legal concern happens on-site, having video proof can help
show what happened.
A lack of division of duties is a crucial contributing element in all fraud cases and
is frequently discovered as a vulnerability during post-analysis of system breaches.
Segregation of responsibilities entails dividing the stages in critical processes among two
or more persons. No single person may act alone to undermine an operation for their
own advantage or goals. Employees that are hired can use their lawful access to the
organization's assets for several objectives. As a result, rules and processes must
address personnel security at the time of employment and as an ongoing activity to
manage the risk of current employees and contractors attempting to exploit their access
to the grocery store’s facilities, assets, and data.
Although managers cannot control their workers' intentions for committing fraud,
they may create an environment and implement policies that limit the number of
possibilities for employees to take advantage of their position within the business. For
example, one person may open envelopes containing checks while another logs the
checks in the accounting system. This decreases the possibility of cheques being taken
from the firm and deposited into a person's personal checking account. One person
keeps track of cash received from consumers, while another generates credit memos for
them. This limits the possibility of an employee diverting an incoming payment from a
client and covering the theft with credit to that customer's account.
We also emphasized perishable items in this suggestion, and it's because, unlike
a damaged non-food item where a defective product would not put a customer's life in
harm's way, a defective perishable item might cause severe damage to consumers if
they consume that product. And not only that, a leaked or even a single faulty product
might cause an entire box of perishable goods to be contaminated, which would mean
lost revenue and added costs for the company. So the grocery store should be doing
more inventory checks on food or perishable items. And they can ask some rank and file
employees or let inventory managers do a thorough inventory check to do a physical
count and do quality checks on the products to be sold. This internal control method
would minimize integrity and health and safety risks, among others.
5. Training Employees on Food Safety Procedures
The importance of food safety procedures cannot be understated. Employees
should be trained to follow the necessary food safety procedures. Food safety
procedures such as having a clean storage place for raw food, segregating cooked food
from raw food, placing food in their proper containers, and other food safety procedures
should be taught to rank and file employees. This is to minimize product obsolescence
risks and health and safety risks. Not following the basic food safety procedures can
cause increased product recalls and could also lead to potential lawsuits from customers
being harmed by the products being sold by the company. And not only that, the
company’s reputation would suffer due to unsanitary food safety practices. It is now the
job of inventory managers to train these rank and file employees. Maybe hiring someone
who specializes in food (like hotel and restaurant managers or chefs) could also train the
employees in dealing with perishable items. It is simply not enough that the company
would only need to train rank and file employees; it is the inventory manager’s job to
retain and make sure that the company's food safety practices are constantly being
applied when dealing with perishable items. Having consistently hygienic food safety
procedures would avoid any potential product obsolescence and health and safety risks
the company might have. The company should also be conducting regular meetings with
employees to achieve consistency in this particular internal control activity.
In the grocery industry as a whole, staff turnover costs are 40 percent higher than
profits, according to a report by the Coca-Cola Retailing Research Council. This explains
why supermarkets are closing at such a rapid pace. Having such a high turnover rate
makes it impossible for certain businesses to continue operating.
Management and owners of grocery stores may minimize the risk of injury by
developing a proactive preventive safety strategy after determining the causes of such
incidents. Routine maintenance is a must for well-functioning establishments, and it's a
critical necessity for ensuring the safety of employees and customers. One employee
each shift should routinely examine shelves and displays for damaged or spilled
products that might constitute a slipping hazard if allowed to accumulate on the floor. In
addition, improving or altering walking surfaces is the next step in preventing slips and
trips. To further improve safety and lower the danger of falling, surface re-coating or
flooring replacement, mat addition, pressure-sensitive abrasive strips, and metal or
synthetic decking installation.
Even if you adhere to best practices, accidents may still occur, and substantial
claims may be filed. Adding an additional layer of protection with umbrella liability
insurance may assist grocery stores in weathering the most severe storms. Sometimes
the cost of a lawsuit might become exorbitant. Umbrella insurance, commonly referred to
as excess liability insurance, may provide the additional funds required in the event of a
big lawsuit. Grocery shops may benefit from excess liability insurance for Slip and Fall
Lawsuits, Customer Property Damage, and Slander, Libel, and Other Advertising
Injuries.
Proper organization of goods provides access for customers and easy inspection
and inventory checking for the assigned employees since products are already
categorized. Likewise, employees can easily observe customers, provide assistance and
manage security when they know precisely the locations for all varieties of products.
Moreover, management will be able to avoid risks for ill-tempered customers who
constantly complain about the location of a particular product, traffic for customers who
have to cross paths with other people, and other operational risks that could occur in
grocery stores brought by the inefficiency of the layout and lack of labeling or sectioning
of products.
Customer relationship management looks at store data about the grocery store's
customers. It includes loyal customers availing of the subscription, membership, or
qualified customers for promos and freebies. With the information system present, the
customers' data is guaranteed secure and safe. It eliminates operation risks, like a
breach of customers' information. It will avoid damaging the business's reputation, an
integrity risk.
The grocery store owner needs to see that a manual system cannot match the
advantages of the information system. The latter method is less time-consuming, more
accurate, accessible, and secured. Information system makes the work more efficient
and makes the business's internal control firmer. It targets the avoidance of risks that
may occur within the industry. As the business grows, the owner should see that
introducing and establishing an information system is an investment that the company
will reap in the future. Once the introduction and establishment of the information
systems occur, hands-on training for the employees should follow.
13. Placing Anti-theft Tags on Small and Expensive Items to Eliminate Theft and
Shoplifting
Unfortunately, supermarket theft is a common practice that can cause significant
problems for the business, given the alarming percentages of this phenomenon, which
severely affects the operations from a financial standpoint.
This would improve customer service because it can help shift store employees'
focus from security watchdogs to providing excellent service.
14. Pre-employment Background Checks
When an applicant becomes a candidate for hire, background checks are usually
performed after the initial interviews and tests. They are carried out by either the
company's human resources team or a third-party agency. It is generally performed on
job prospects throughout the pre-employment process. It often entails establishing
whether an applicant is ineligible for a position due to a criminal conviction, vehicle
violations, poor credit history, or school or work experience fabrication. Since over 53%
of job applicants disclose false information on their applications or during the interview
process, background checks guarantee that potential new hires are telling the truth.
A primary reason for doing thorough background checks is to avoid various sorts
of harm or legal liability to the employer or others and defend against legal claims such
as negligent hiring. A multilevel jurisdictional criminal history check can be solid
evidence that the employer took proper hiring precautions.
In the case where the grocery store is merely one of the branches all across the
country, personnel can conduct a performance review on the store to analyze the
performance of its manager. As an outsider, the personnel can better make impartial
judgments or assessments and provide more reliable critics. Through this, any reliable
improvement can be implemented to provide better results in the next period.
II. ESSAY QUESTIONS
1. How does the governance function affect the internal control structure of the
organization?
The way that you or the company will govern affects the internal control structure
of the organization in such a way that the methods or the style that you or the company
have placed upon will determine the control environment of the company, which sets the
tone for the effectiveness of the company's internal control structure. A company's
control environment can be reflected through the company's governance. Setting up
objectives, participation of everyone involved, assigning authority and responsibility, and
setting up policies, procedures, and organizational ethics are some things that the
function of governance can do that affect the organization's control environment as a
whole. Among all the components, the control environment sets the tone for how the rest
of the components follow. And by setting up the entity's control environment, it will follow
the internal control system that the company will have. That would mean that a well-
governed company will have a good control environment, leading to a more effective
organizational control structure and vice versa. So, in short, a company's governance
will reflect the kind of internal control structure that it will have since a company's control
environment is influenced by various governance functions such as setting up the
company objectives, organizational ethics, assignment of authority and responsibility,
and many others.
3. Why do you think that compliance to laws and regulations has been included as
one of the objectives of the establishment of the internal control structure in the
organization?
Internal control is the process designed to accomplish the one goal of an
organization: to operate effectively and efficiently. For this goal to be achieved, we go
back to the three objectives of internal control; the reliability of the entity's financial
reporting, the effectiveness and efficiency of the entity's operations, and the compliance
with applicable laws and regulations.
The reliability of the entity's financial reporting and the effectiveness and
efficiency of the entity's operations become insignificant without compliance with laws
and regulations. Laws and regulations are present and vital for a reason - it is a code
and a guideline for what is accepted. The eradication of compliance with laws and
regulations breaks down the internal control system. It becomes meaningless and
useless.
It is a domino effect - one falls, and the rest follows. The efficiency and
effectiveness of the business rely on its internal control system. The system's design
should comply with applicable laws and regulations suited for the entity. How can the
entity's financial reporting reliability be assured when the framework under this objective
does not incorporate adherence to specific laws and regulations? How do business
operations become effective and efficient if the process does not incorporate laws and
regulations?
Internal control is the part of the process designed to accomplish the entity's
goal. Compliance with laws and regulations is executing the said process that was
designed. This objective has been included in the internal control system because it is a
potent piece for everything else to be functional - to make the internal control system
work its purpose.
The use of a subsidiary ledger, which has a record for each unit of property, is an
essential control for machinery and equipment. Specific general ledger account balances
are maintained in a sub-ledger or subsidiary ledger. Attributed to the reason that general
ledger accounts only provide an ending balance for each account, subsidiary ledgers are
utilized to convey the details that result in this general ledger balance. Ensuring accurate
depreciation, verification of maintenance costs, and comparison of authorized
expenditures with actual costs are made easier by having a piece of well-maintained
machinery and equipment ledger.
Having a good seminar for security managers is beneficial for any firm because it
allows them to independently decide what to do if any incidents occur and can easily
take control of the situation. They are expected to be familiar with their employer's key
systems and technologies, such as access control, intruder detection, perimeter security,
and CCTV. Managers in charge of a CCTV control room must ensure that their video
surveillance systems are used correctly and in accordance with the Information
Commissioner's Office's Public Space Surveillance Standards.
III. REFERENCES
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