Customer

SAP Customer Checkout

Solution Overview
SAP Sports and Entertainment

INTERNAL | SAP Partners

SAP Customer Checkout: PoS Solution for Stores

Store Head office

Invoice & Inventory

Transactions

….Pays SAP Customer

Checkout manager

…Buys Goods

SAP Retail
Customer

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 SAP Customer Checkout: What’s Inside ?

Central Server
Point of Sale
(SAP Customer Checkout manager)
(SAP Customer Checkout)

• SAP Customer Checkout solution consists of two software components

• SAP Customer Checkout – PoS solution that is running in the front end
• SAP Customer Checkout manager – Management solution for central functions

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SAP Customer Checkout
Key Benefits
▪ Three different user interfaces optimized for retail, quick service and table service
Simple
▪ Simple installation and preconfigured
Usage
▪ Offline capable

▪ Out of the box integration with SAP ERP systems

▪ Possibility to use SAP Customer Checkout as standalone solution
Integration & ▪ Device integration
Extension ▪ Largely independent of specific industries and hardware
▪ Supplementary plug-ins for special requirements
▪ Powerful JAVA PoS solution

▪ Sales: Selling articles, various payment methods, Discounts, Vouchers, Returns

▪ Cash Transactions: Cash-In, Cash-Out, Pay-In, Pay-Out, Cash Balancing
Features &
▪ Day-End closing/Period End Closing
Capabilities
▪ Time Recording
▪ Table Management
▪ Analyze point of sale data in real time at PoS or organization level
▪ Loyalty Management at point-of-sale
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SAP Customer Checkout: PoS tailored to your needs

Retail Quick Service Table Service

• Kiosks
• Merchandising • Restaurants
• Food trucks
• Retail • Bars
• Takeaway
• Grocery Stores • Cafés
• Fast Food chains
• Fashion Shops • Bistros
• Cinemas
• Souvenir shops

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Internal | SAP Partners 5
SAP Customer Checkout: Retail

Grocery Stores

Fashion Stores

SAP Customer Checkout helps you with

Fan/ Customers Payments Discount Day-end closing Reporting

campaigns/
Coupons

Merchandising
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SAP Customer Checkout: Quick Service (Catering)

Kiosks/ Canteen

Food Trucks/ Cinemas

SAP Customer Checkout helps you with

Campaigns/ Fans/ Customers Payments Day-end closing Reporting Food Trucks

Promotions

Souvenir/ Fashion
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SAP Customer Checkout: Table Service (Catering)

Cafés

Bars

SAP Customer Checkout helps you with

Table Order receipts Split/ merge Day-end closing Reporting

Management receipts

Restaurants
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 SAP Customer Checkout: System Landscape

POS1

SAP Customer SAP ERP System

Checkout manager
on SAP HANA POS2

Integration (http / IDOC)

SAP ERP

POS3

Master and Transaction Data

Users, Vouchers, Roles, Time
Management
Recording, Monitoring, Receipts,
Sales Summaries, Quick Selections, POS4
etc.

Business Transaction Transfer (Receipts, Cash-In/ Cash-Out, Day-End Closing, etc.)

Master Data Transfer (Customers, Articles, Price Lists, Business Documents, etc.)
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Internal | SAP Partners 9
SAP Customer Checkout manager
Overview
SAP Customer Checkout manager

SAP Customer Checkout manager

helps you with

Users and Time Recordings

Roles

Voucher
Receipts
management

Monitoring Day End

Closings

Data Privacy
Reporting

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ Internal | SAP Partners 11
Country and Language Versions

Current Country Versions Current Languages

✓ Germany ✓ The UI is available in the following languages:
✓ Switzerland English, German, Dutch, French, Italian, Japanese, Polish,
✓ Austria Portuguese (Brazil), Spanish, Danish, Swedish, Chinese,
Hebrew, Russian, Arabic (limited support)*
✓ United Kingdom
✓ The product documentation is available in English and German.
✓ Ireland
✓ France
Customers in
Non-Localized Countries
✓ SAP Customer Checkout can be sold in non-localized countries as well. 33+
✓ SAP Partners are responsible to evaluate and localize the solution. countries using SAP
✓ SAP Customer Checkout is already used by customers in 33+ countries. Customer Checkout

* Limited support for Arabic language is provided for help and support purposes and might not meet 100% of the needs for an Arabic user. For
receipt prints, we support dual language print. For the user interface, the labels are translated and displayed correctly, however, the user
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interface itself and orientation of the columns in the user interface are not right to left aligned.
Partner Enablement and Support

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