OPTIWAVE 8300 C User manual

OPTIWAVE 8300 C Marine

Quick User Manual
KROHNE Skarpenord
Strømtangveien 21
NO-3950 Brevik
Norway
Telephone: +47 35 56 12 20
E-mail: [email protected]
www.krohne-skarpenord.com

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 OPTIWAVE 8300 C User manual

Author Lasse Karlsen

Cargomaster ® version 5 date 01-July-2010

Document OPTIWAVE 8300 C Marine Quick User Manual Approved Svein Henriksen
Doc. No Date 01-July-2010
Version 1.00
File OPTIWAVE 8300 C Marine Quick User
Manual_100.doc

Version List
Version Date Changes Changed Approved

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Contents

VERSION LIST .................................................................................................................................................................... 2

CONTENTS .......................................................................................................................................................................... 3
1 INTRODUCTION......................................................................................................................................................... 4
1.1 OPERATING CONCEPT ............................................................................................................................................... 4
1.2 DIGITAL DISPLAY SCREEN ........................................................................................................................................ 5
1.2.1 Local display screen layout............................................................................................................................. 5
1.2.2 Push-button functions ..................................................................................................................................... 5
1.2.3 How to start the device.................................................................................................................................... 6
2 USER MODES .............................................................................................................................................................. 6
2.1 OPERATOR MODE ..................................................................................................................................................... 6
2.1.1 Screens in operator mode................................................................................................................................ 7
2.2 SUPERVISOR MODE ................................................................................................................................................... 8
2.2.1 How to get access to the supervisor mode ...................................................................................................... 8
2.2.2 Menu overview ................................................................................................................................................ 9
2.2.3 Help screens.................................................................................................................................................... 9
2.2.4 Push-button functions ................................................................................................................................... 10
2.2.5 Function description ..................................................................................................................................... 13
2.3 SERVICE MODE ....................................................................................................................................................... 18
3 SERVICE AND MAINTENANCE............................................................................................................................ 19
3.1 PERIODIC MAINTENANCE ....................................................................................................................................... 19
3.1.1 How to clean horn antennas under process conditions.................................................................................. 19
3.2 HOW TO REPLACE DEVICE COMPONENTS ................................................................................................................ 20
3.2.1 Service warranty ........................................................................................................................................... 20
3.2.2 Replacement of signal converter housing (Radar head)................................................................................ 20
3.2.3 Signal converter housing setup procedures (Radar head)............................................................................. 22
3.2.4 How to use the empty spectrum function to filter parasite signals............................................................... 23
3.3 TROUBLE-SHOOTING .............................................................................................................................................. 24

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1 Introduction
This user manual describes the most common user tasks for optimal operation and maintenance off the
OPTIWAVE 8300 C Non-contact Radar (FMCW) Level Meter
(For complete software functionality description of the radar please consult the “OPTIWAVE 7300 C” hand
book).
Please note that this user manual deals with the OPTIWAVE 8300 C radar as a stand alone unit.
The OPTIWAVE 8300 C is usually connected to CARGOMASTER® level gauging system trough a
HART® communication line. Measured values will then be available in the CARGOMASTER® system.
Please note that the integration between CARGOMASTER® and radar is handled in the
CARGOMASTER® user manual and will not be considered here.

1.1 Operating concept

You can read measurements and configure the device with:
• Digital display screen.

To access the local digital display screen and the operator push buttons it is necessary to open the hinged
protection cower on top of the instrument. To open cower please loosen nut in front. NB! Please note that
the protection cower must always be closed and secured at sea.

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1.2 Digital display screen

1.2.1 Local display screen layout

1. RIGHT key
2. ENTER key
3. DOWN key
4. UP key
5. Esc (ESCAPE) function: RIGHT and UP keys pressed together
6. Header bar: displays device tag number when making measurements or error icons and currently selected menu
when being configured
7. Main display area
8. Status bar: for displaying results of parameter plausibility checks such as "value too high"

1.2.2 Push-button functions

Push button Description

Right

Return
(Enter)
Down

Up

Esc (Escape)

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1.2.3 How to start the device

• Connect the converter to the power supply.
• Energize the converter.
i After 30 seconds the screen will display "booting up", "starting up" and then the default
screen will appear.
• The device will display readings.

CAUTION!
If the manufacturer received information about the installation, the device will display readings
correctly. If not, refer to chap 3.2.3 the converter setup procedure.

2 User modes
There are 3 modes of operation:
• Operator.
• Supervisor.
• Service.

2.1 Operator mode

The operator can choose what information to display.

This section shows you:

• What each button does in operator mode.
• What special function each button has if pressed for more than 1 second.
• How to move from one screen of information to another.

Some data will only be available if the device is correctly configured by the supervisor, as
described below.

Push button functions in operator mode

Push button Description Normal function "Hot key" function

Right Change display style 1 Enter program mode 2

Enter - -

Down Scroll down the list of The screen shown at this time
measurement parameters 3 becomes the default screen 2
Up Scroll up the list of Display language will change to
measurement parameters 3 English 4
Esc (Escape) - -

1 value, value and picture, or value and bar graph

2 when you press this button for 1 second
3 level, distance, volume etc.
4 when you press this button for 3 seconds. Press the button again and it will go back to the original language.

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2.1.1 Screens in operator mode

Text screen Go to Text and image Go to % current output Go to

screen screen

U U U
Level Level Level

> > > (Text

screen)

UV UV UV
Distance > Distance > Distance > (Text
screen)
UV UV UV
Reflectivity % Back to the Back to the
top of the list top of the list
UV
Signal screen 3

V
Back to the top
of the list

1 only available if you created a volume table. Refer to the conversion quick setup menu in supervisor mode.
2 only available if you created a mass table. Refer to the conversion quick setup menu in supervisor mode.
3 shows a graph of discrete radar reflection signals against distance. This is used to view reflections measured by the
device. Press > to move the cursor from one signal peak to another.

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2.2 Supervisor mode

Configure your device in supervisor mode.

2.2.1 How to get access to the supervisor mode

Do the steps that follow:
• Press the push button > for one second.
i This displays the login screen.
• Press the push buttons U or V to select supervisor from the list.
• Press the push button  .
i Default there is no password and the main menu for supervisor mode will show. NB! If
password protection is enabled the screen displays where to type in the password. Type in
the password. The factory-set password is >  V U >  .

You can enable or change the password for the supervisor mode. For more data, refer to chap
2.2.5 Function description.

The main menu shows:

• Quick Setup menu. (For empty tank spectrum)
• Test menu. (Only for KROHNE Skarpenord service engineer)
• Advanced Setup menu. (For device configuration)

You cannot select "Service menu" in supervisor mode. Menus that can be selected are in black
text. Menus that cannot be selected are in grey text.

If you go back to operator mode, you will have access to the supervisor mode, without password
security, for 30 minutes although the password is enabled.

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2.2.2 Menu overview

A quick setup (For empty tank spectrum)

A.1 setup mode
A.2 quick link 1 (default: error records)
A.3 quick link 2 (default: contrast)
A.4 quick link 3 (default: language)
A.5 quick link 4 (default: length unit)
A.6 quick link 5 (default: display)

B test (Only for KROHNE Skarpenord service engineer)

B.1 test
B.2 information

C advanced setup (For device configuration)

C.1 installation setup
C.2 I/O 1
C.3 output 1 (HART)
C.4 output 2 (passive) 2
C.5 device setup
C.6 reset
1 input/output options. This menu is not available at this time.
2 optional

2.2.3 Help screens

When you are in supervisor mode, the local display helps you to configure the device. If you do
not touch any keys after 30 seconds, a help message is displayed. This will explain what the
menu is and what the parameters do. Press > and U (Esc) at the same time to go back to
the menu. If you do not touch the display for another 30 seconds, the message is shown
again.

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2.2.4 Push-button functions

Menu navigation

Figure 6-1: Menu navigation

1 Menu selection bar
2 Header bar
3 Menu list
4 Menu item that is not available (in grey text)

This is what you see when you are in the list of menus in supervisor mode. The functions of the
push-buttons are given in the table that follows:

Functions of push-buttons in the menu lists

Push button Description Function
Right Go to the next menu level

Enter -

Down Move the menu selection bar down the list

Up Move the menu selection bar up the list

Esc (Escape) Go back to the menu level you were on before

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Lists of parameters in menu items

Figure 6-2: Lists of parameters in menu items

1 Parameter selection bar
2 Menu name
3 Parameter used at this time

This is what you see when you choose a menu item that has a list of parameters. The functions of
the push-buttons are given in the table that follows:

Function of push-buttons in menu items that have a list of parameters

Push button Description Function
Right -

Enter Select the parameter and go back to the menu

Down Move the menu selection bar down the list

Up Move the menu selection bar up the list

Esc (Escape) Go back to the menu 1

1 this does not confirm that you selected a new parameter

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Values in menu items

Figure 6-3: Values in menu items

1 Maximum value
2 Minimum value
3 Cursor on the digit to be changed
4 Menu name
5 Illustration of menu item
6 Error message

This is what you see when you choose a menu item that has a value. The functions of the
push- buttons are given in the table that follows:

Function of push-buttons in menu items that have values

Push button Description Function
Right Move the cursor to the next digit on the right

Enter Select the parameter and go back to the menu

Down Decrease the digit value

Up Increase the digit value

Esc (Escape) Go back to the menu 1

1 this does not confirm that you selected a new parameter

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If you press the push-buttons for 1 second, you can use these hotkey functions:

Hotkey functions in supervisor mode

Push button Description Function
Right Create a quick link 1

Enter -

Down -

Up Screen displays information in English 2

Esc (Escape) Go back to the operator mode

1 select a menu item from the Advanced Setup menu list

2 press this push-button for 3 seconds

How to save settings

• When you have changed parameters in the necessary menu item, press  to accept the
new parameter.
• Press > and U at the same time (Escape) to go back to the Save settings screen.
• The device will ask you to save or cancel your settings. Select Save to accept the new
settings or Cancel to reject them.
i The display goes back to operator mode.

2.2.5 Function description

C. Advanced setup
Menu Function Function description Selection list KROHNE
No. Skarpenord
Default
C.0 advanced setup Select single menu items to
fine-tune the device.
C.1 installation
setup
C.1.1 installation The installation on the tank metal tank, plastic tank, free metal tank
type for the device. air application
C.1.2 tank height The distance from the tank min-max: 0.20…80 m / Contact
connecting flange face/thread 0.54…262 ft KROHNE
stop down to the tank bottom. Skarpenord
or refer to
records
onboard
C.1.3 application type The conditions in which the process, storage, agitator, Storage
device is used. If the surface process + stillwell, storage +
of the product is flat, select stillwell, agitator + stillwell
"storage". If the surface of the
product is disturbed, select
"process". If the surface of
the product is agitated with
vortexes and foam, select
"agitator". If the device is
installed in a still well, select
"still well + ...".

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Menu Function Function description Selection list KROHNE

No. Skarpenord
default
C.1.4 stillwell height The height of the stillwell. min-max: 0…80 m / Normally NA
This is available if you set 0…196.86 ft Contact
"stillwell" in item C.1.3 Krohne if
application type. installed
C.1.5 stillwell The inner diameter of the min-max: 8…200 mm / NA¨
diameter stillwell. This is available if 0.31…7.88¨
you set "stillwell" in item
C.1.3 application type..
C.1.6 antenna Optional antenna extension min-max: 0…5000.00 mm / 0 mm
extension for long versions of the 0…196.85¨
device. These are attached
between the flange and the
antenna. Each part is
105 mm / 4.1¨ long.
C.1.7 distance piece Optional distance piece min-max: 0…5000.00 mm / 0 mm
between the converter and 0…196.85¨
the process connection.
C.1.8 overfill If this function is switched on, yes; no No
detection the device will monitor the
level even if it is in the
blocking distance. The
displayed output stays fixed at
the blocking distance, but an
error message will warn the
user that the tank is
overfilling.
C.1.9 blocking The distance from the flange min-max: 0.18m
distance to the top limit of the 0.100 m…tank height
measuring range. If the
distance is less than the
blocking distance, the device
continues to display the
blocking distance.
C.1.10 reference Offset relating to a reference min-max: Contact
offset location (distance). This value -tank height…50 m / KROHNE
is positive when the reference -tank height...164.05 ft Skarpenord
location is above the device or refer to
flange face and negative if
below. records
onboard
C.1.11 tank bottom Offset relating to a reference min-max: 0m
offset location (level). The device -tank height...3000 m /
reference point for this -tank height...9843 ft
parameter is the bottom of
the tank (set in menu item
C.1.2.0). This value is
positive when the reference
location is below the tank
bottom and negative if above.

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Menu Function Function description Selection list KROHNE

No. Skarpenord
default
C.1.12 time constant Using this function, the device min-max: 1...100 seconds 3 seconds
processes several
measurement readings to
filter out disturbances.
Increasing the time constant
will smoothen the integrated
readings, decreasing will
roughen the readings.
C.1.13 measuring The device uses the dielectric direct measuring, TBF partial, direct
mode constant of the tank contents TBF full measuring
to monitor level. If εr is low
and the bottom of the tank is
flat, select "TBF partial"
mode. If you install the device
in a process tank, select "TBF
full". For other uses, select
"direct measuring"
C.1.14 product Er The device automatically min-max: 1.01…99.90 Normally not
calculates the level based on used.
the product εr. If you select
(Dielectric Eventually
"TBF partial" or "TBF full" in
constant of item C.1.13, you can change contact
cargo) this value manually to adjust Krohne.
readings.
C.1.15 tracing velocity This function sets the min-max: 0.5 m/min /
maximum rate of change of 0.001…10.000 m/min /
level. The measured value 0.003…32.8 ft/min
cannot change faster than the
tracing velocity.
C.1.16 multiple Multiple reflections will cause yes, no No
reflections the device to display smaller
readings. Objects in the tank,
sharp corners, installation of
the device on a large nozzle
or at the centre of a dome
roof can cause multiple
reflections. A very calm
surface or a tank with a small
convex or flat roof can also
cause multiple reflections.
C.1.17 empty This function starts and stops on, off On
spectrum interference signal filter. (Please refer
on/off Interference signals are the to record
result of fixed and moving
obstacles inside the tank. If empty tank
you must use do a spectrum spectrum)
analysis, record an empty
spectrum first. This is done in
the Quick setup menu under
empty spectrum (A.1.3.0).
C.1.19 units for tables Sub-menu for volume and
mass conversion operations.
C.1.19.1 table length The length unit used in the m, cm, mm, inch, ft, free unit NA
unit conversion table. If "free unit"
is selected, the device uses
the unit name in menu item
C.5.1.7.
C.1.19.2 conversion unit The volume or mass unit used m3, L, US gal, GB gal, ft3, NA
in the conversion table. If bbl, Tons, Kg, US Tons, GB
"free unit" is selected, the Tons, free unit
device uses the unit name in
menu item C.5.1.9.

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Menu Function Function description Selection list KROHNE

No. Skarpenord
default
C.1.20 product density A value greater than 0 that is 0…20000 kg/m3 NA
used with a volume
conversion table to start the
mass calculation. This menu
item is not available if you
have selected a mass unit.
C.1.21 volume/mass The device uses this table to Number of entries min.-max: NA
table display volume and mass 0…50
readings. Give the number of
entries on the table. Press ^.
Type in the level and
corresponding volume/ mass
values.
C.1.22 linearisation The device uses this table to Number of entries min.-max: 0
table increase on-site accuracy. 0…50
Give the number of entries
plotted. Fill the tank. Make a
reference measurement and
type in the correct value next
to the device reading.
C.2 I/O For fieldbus. Not yet
available.
C.3 output 1
(HART)
C.3.1 output function Select an output function to level, distance, volume/mass, Reflection
scale the current values. This ullage volume, reflection
is not displayed in the
operator mode.
C.3.2 4 mA setting Give a measurement value to min.-max: depends on other 99%
4 mA. functions.
(NB! 20 mA
setting must
be set first)

C.3.3 20 mA setting Give a measurement value to min.-max: depends on other 100%

20 mA. functions.

C.3.4 output range Sets the effective range of min.-max: 3.8…20.5 mA 4…20 mA
output 1 either with or (NAMUR), 4…20 mA
without over-run.
C.3.5 error handling Sets the behavior of current 3.6 mA, 22 mA, Hold 3,6 mA
output 1 if an error occurs. (4...20 mA range only)
error handling The time after which the min.-max: 0…900 seconds 10 seconds
delay device shows there is a
measurement error.
C.3.6 HART address any HART® address greater min.-max: 0…15 0
than 0 will activate HART®
multidrop mode. The current
output stays constant at
4 mA.
C.4 output 2
(passive)
C.4.1 output function Select an output function to level, distance, volume/mass, NA
scale the current values. This ullage volume, reflection
is not displayed in the
operator mode.

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Menu Function Function description Selection list KROHNE

No. Skarpenord
default
C.4.2 4 mA setting Give a measurement value to min.-max: depends on other NA
4 mA. functions. Refer to the
dependency tables below.
C.4.3 20 mA setting Give a measurement value to min.-max: depends on other NA
20 mA. functions. Refer to the
dependency tables below.
C.4.4 output range Sets the effective range of min.-max: 3.8…20.5 mA NA
output 2 either with or (NAMUR), 4…20 mA
without over-run.
C.4.5 error handling Sets the behavior of current 3.6 mA, 22 mA, Hold NA
output 2 if an error occurs. (4...20 mA range only)
error handling The time after which the read only NA
delay device shows there is a
measurement error. This
value is set in the output 1
menu.
C.5 device setup This menu covers all items
directly related to the display
of information and access to
the supervisor menu.
C.5.1 display settings To display the information you
need, refer to these menu
items.
C.5.1.1 language English, French, German, English
Italian, Japanese, Mandarin,
Portuguese, Russian, Spanish
C.5.1.2 display mode The display screen status will disable, auto-off, default Disable
change after the time given in screen.
C.5.1.3. (time delay). None
switches off this functionality,
Auto-off switches off the
display automatically and
Default screen will show the
selected default screen. To
reset to the default screen,
press V for 1 second in the
operator mode.
C.5.1.3 time delay The time after which the 1, 3, 5, 10 minutes 1 minute
display will switch to the
status set in C.5.1.2 (display
mode).
contrast menu The contrast control for the min.-max: level 1…9 level 5
display screen. You can select (or as
a shade of grey between light required)
grey (level 1) and black (level
9).
C.5.1.4 length unit The length unit displayed in m, cm, mm, inch, ft, m
operator mode. ft+inch+1/18inch,
ft+inch+1/32inch, free unit
C.5.1.5 volume unit The volume unit displayed in m³, L, US gal, GB gal, ft³, bbl NA
operator mode.
C.5.1.6 mass unit The mass unit displayed in Tons, kg, US tons, GB tons NA
operator mode.
C.5.1.7 customer A non-standard length unit NA
length unit for the conversion table. This
is defined by the supervisor.

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Menu Function Function description Selection list KROHNE

No. Skarpenord
default
C.5.1.8 customer The conversion factor min.-max: 1…99999 NA
length ratio between the length unit
selected in C.5.1.4 (length
unit) and C.5.1.7 (customer
length unit). This ratio is a
multiple of 1 mm.

C.5.1.9 customer non-standard conversion unit NA

conversion unit for the conversion table. This
is defined by the supervisor.
C.5.2 Passwords To change user passwords,
refer to these menu items.
C5.2.2 supervisor This changes the supervisor > VU>
password. Press the push
buttons up to six times in any
order. This will be the new
password. To confirm the
change, enter the new
password a second time.
C.6 reset To reset the device to default
factory settings.

C.6.2 clear error Erase the error record in

record menu item B.2.6. Press ^ to
confirm.
C.6.3 restart If the device is not functioning
properly, this menu item will
restart the device. Press ^ to
confirm.

2.3 Service mode

Service personnel use this mode to change advanced settings, particularly for difficult
applications.

CAUTION!
If you are not an authorized service technician, do not change any values in the service mode
menu.

This mode is locked with a password. Only approved persons are permitted to have the password
for the service menu. Please contact Krohne Skarpenord for further information.

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3 Service and Maintenance

3.1 Periodic maintenance
No periodic maintenance is necessary. However please se chap 3.1.1 regarding eventually build-
ups and how to clean horn antennas.

3.1.1 How to clean horn antennas under process conditions

It is possible that there will be build-ups, a purging option is therefore available for horn antennas.
Purge at intervals. Use a liquid (hot water, solvent or another liquid that is compatible with the cargo and tank
condition) to melt the liquid that has crystallized on the antenna.

WARNING!
Purge the antenna with hot water, steam, solvent, another liquid that is compatible with the
cargo and/or tank condition.
Determining compatibility with the present cargo and/or tank condition is left to the operator.

CAUTION!
Purge the antenna at intervals to make sure the inner surface of the antenna stays clean,
enabling the device to measures accurately.
This is especially true if having carried or are frequently carrying sticky cargo that could have
a tendency to contaminated and congeal in the antenna.

How to use the purge

• Connect a steam hose, water line or portable hand pump (with cleaning solvent) to the cleaning
connection.
• Open the ball valve to let the steam/water/solvent into the antenna.
i Make sure that the connected line has sufficient pressure to overcome the tank pressure before
opening the ball valve.
• Close ball valve before disconnecting.
i The necessary cleaning time depends on the degree and type of contamination.

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3.2 How to replace device components

3.2.1 Service warranty

Maintenance is not necessary for most applications.

Servicing by the customer is limited by warranty to

• The removal and installation of the signal converter housing. For more data, refer to How to
remove the signal converter ref chap 3.2.2.

The housing can be detached from the flange system under process conditions.

Use only authorized service staff to repair the device.

3.2.2 Replacement of signal converter housing (Radar head)

WARNING!
Disconnect the power supply for both Radar and Inert pressure sensor.

How to replace signal converter housing

1 Loosen the cover stop screw on the terminal compartment cover. (3 mm Allen wrench)
2 Remove the terminal compartment cover.

3 Disconnect terminal 1 for the radar. NB! note the conductor polarity for reconnection.
4 Disconnect terminal 2 for the inert gas sensor. NB! note the conductor polarity for reconnection.

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5 Loosen cable glands and cable protection for inert sensor and shipboard power/signal cable.

6 Pull out all cables.

7 Loosen the M10 socket head set screw on the housing support pillar with a 5 mm hexagon
key.

8 Remove the housing by sliding it up and off the adaptor collar pin.
9 Install new housing by sliding it down on the adaptor collar pin.
10 Rotate housing and position as required.
11 Tighten the M10 socket head set screw on the housing support pillar with a 5 mm hexagon
key.
12 Put all cables into the new signal converter housing.
13 Tighten all cable glands and cable protection for inert sensor and shipboard power/signal cable. NB!
Make sure that all glands are well tightened around the cable sheath.
14 Connect terminal 1 for the radar according to noted conductor polarity.
15 Connect terminal 2 for the inert gas sensor according to noted conductor polarity.
16 Reinstall the terminal compartment cover.
17 Retighten the cover stop screw on the terminal compartment cover. (3 mm Allen wrench)

• Connect the converter to the power supply.

• Energize the converter.
i After 30 seconds the screen will display "booting up", "starting up" and then the default
screen will appear.
• The device will display readings.

CAUTION!
If the spare device was set up specifically for the tank in question, the device will display a correct
reading. If not, refer to signal converter setup procedure ref chap 3.2.3.

If the radar does not communicate with the CARGOMASTER® system, it may be necessary
to reset the corresponding HART modem (HR-400, Green module with 3 LEDS).
Locate the modem for the radar in question and pull out the plug with terminals 1, 2, 3 and 4.
Leave the plug out for minimum 30 seconds.
Reinsert the plug quickly.
The modem and radar will restart. This process may take several minutes.
When all the 3 LEDS are blinking regularly, the communication has been restotred.

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3.2.3 Signal converter setup procedures (Radar head)

WARNING!
To be able to set up the converter correctly it is necessary to know the
-Reference offset (Ro, Distance between radar flange and Ullage reference point). Contact
KROHNE Skarpenord or refer to records onboard for the reference offset.
-Tank height (Distance between radar reference and radar strike point). Contact KROHNE
Skarpenord or refer to records onboard for the Tank height.

How to set up the converter housing

1 Contact KROHNE Skarpenord or refer to records onboard to for the reference offset.
2 Contact KROHNE Skarpenord or refer to records onboard for the Tank height.
3 Go to Main Menu > Advanced setup > Installation Setup > Reference Offset.
• Set actual reference offset.
4 Go to Main Menu > Advanced setup > Installation Setup > Tank Height.
• Set actual Tank height.
5 Go to Main Menu > Advanced setup >
• Check that all KROHNE Skarpenord default settings are correct set according to chap 2.2.5
table C. Advanced setup.
6 Go to Main Menu > Quick Setup > Setup Mode > Empty Spectrum
• Record an empty tank spectrum according to procedure in chap 3.2.4

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3.2.4 How to use the empty spectrum function to filter parasite signals
If the device measures level in a tank that contains obstructions (agitator, supports, heating
pipes etc.)), these objects can cause radar signal interference. You can use the empty
spectrum function in the device's Quick Setup menu to filter radar signal interference.

INFORMATION!
We recommend that you record an empty spectrum when the tank is empty and all the moving
parts (agitators etc. if applicable.) are switched on.
NOTE! Does not apply to tank washing apparatus.

Figure 6-8: How to filter radar signal interference

1 Empty tank before the empty spectrum scan (with a graph of reflections shown)
2 Partially filled tank before the empty spectrum scan (with a graph of reflections shown)
3 Partially filled tank after the empty spectrum scan (with a graph of reflections shown)
4 Tank bottom signal
5 Agitator signals
6 Agitator signals (interference signals) before the empty spectrum scan
7 Bad (mixed) signals of the liquid and the support beam before the empty spectrum scan
8 Good signal of the liquid after the empty spectrum scan

• Get access to the Main Menu of the supervisor mode.

i For more data, refer to How to get access to the supervisor mode in chap 2.2.1.
• Go to Main Menu > Quick Setup > Setup Mode > Empty Spectrum.
• Is the tank completely full? Select Yes or No and then press  .
i If you select Yes, the device will not do the empty spectrum scan. Empty the tank and
repeat the procedure.
• Are all the moving parts switched on? Select Yes or No and then press  .(As applicable)
Does not apply to tank washing apparatus.
• Is your tank partially filled or completely empty? Select Partially filled or Empty and then
press  .
• Do you want to use the average value or the maximum value? Select Average or Maximum
and then press  . Average is normally recommended in a storage/cargo tank.
i Use the maximum for tanks that have moving parts. Use the average value for tanks that do
not have moving parts. The device will do an empty spectrum scan and then display the
results on the signal screen.
• Press  . Do you want to save the spectrum. Select Yes or No and then press  .
i If you select Yes, the device will use the empty spectrum scan results to filter out radar
signal interference.

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3.3 Trouble-shooting
Observed/Indicated Possible cause Action to do
problem
Displayed level / Contamination in radar antenna Clean the antenna according to
ullage seams to be procedure in chap 3.1.1 How to
jumping and/or clean horn antennas under process
gets stuck at full conditions.
tank or in some
other levels even if Perform a new empty tank
the tank is actually spectrum according to procedure in
empty. chap 3.2.4 How to use the empty
spectrum function to filter parasite
signals.
Settlings or residuals on tank Perform a new empty tank
structures within the radar spectrum according to procedure in
beam. chap 3.2.4 How to use the empty
spectrum function to filter parasite
signals.
No display Supplied voltage not according Open the wiring compartment
available to requirements. according to procedure in chap
3.2.2 and use a voltage meter to
check if actual voltage on terminal1
(HART) is within 14-30VDC as
required.
If voltage not within required limits
or no voltage at all. Please check
the power source.

Voltage within required limits, For easy replacement of radar unit

however still no display please see procedure for
available, then radar electronics replacement of radar unit in chap
may be damaged. Please 3.2.2 Replacement of signal
contact KROHNE Skarpenord converter housing (Radar head)
for consultancy.

Errors on display or radar electronics may be For easy replacement of radar unit
non functional key damaged. Please contact please see procedure for
pad. KROHNE Skarpenord for replacement of radar unit in chap
consultancy. 3.2.2 Replacement of signal
converter housing (Radar head)

I/O Error 0x70 HART modem HR-400 Reset radar and modem by pulling
alarm in alarm stopped. the plug with terminals 1, 2, 3 and 4
window. Not all 3 LEDs blinking on the modem for this tank.
No update on Wait for minimum 30 seconds then
CARGOMASTER® quickly reinsert plug.
The modem and radar will restart.
This may take a couple of minutes.
When all 3 LEDs on the HR-400
modem are blinking regularly,
communication has been
reestablished.

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