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SIS Test-Learn

This document contains questions from a Service Information Systems exam, testing knowledge of serial numbers, part numbers, specifications and replacement procedures for various excavator and engine components. It includes questions about serial number prefixes, engine specifications determined from serial numbers, troubleshooting active codes, electrical measurements, replacement part numbers and specifications, drafting a parts list, and locating replacement part information from a given part number. The exam evaluates skills in accessing technical information from service manuals to complete maintenance and repair tasks.

Uploaded by

Elisette Rahantamalala
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© © All Rights Reserved
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53 views

SIS Test-Learn

This document contains questions from a Service Information Systems exam, testing knowledge of serial numbers, part numbers, specifications and replacement procedures for various excavator and engine components. It includes questions about serial number prefixes, engine specifications determined from serial numbers, troubleshooting active codes, electrical measurements, replacement part numbers and specifications, drafting a parts list, and locating replacement part information from a given part number. The exam evaluates skills in accessing technical information from service manuals to complete maintenance and repair tasks.

Uploaded by

Elisette Rahantamalala
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SIS

Chapter 1 SERVICE INFORMATION SYSTEMS: SIS

NAME ……………………………………….. DATE ……………………………

Passmark - 80% RESULT…………………………

NOTE: Use your notes if required; please ensure that it is your own work you are
performing here.
1) What is serial number prefix for the latest 345D excavator? (1)

2) Use the following engine serial number MHX09209 arr: 286 9642 to
determine the following: (5)
a) High idle?
b) Oil pressure?
c) Full load speed?
d) Personality module part number?
e) What is the highest altitude that this engine can work before soft ware
changes need to be done?
3) Using the following active code 036 0172 03 determine the problem and note
down the corrective actions to be taken? (2)

4) What are the electrical measurement and the value for the crank shaft speed
timing sensor? (2)

5) What tools do you require to place the engine on TDC no 1 (2)

119463: Access and use information from texts 1-1


SIS

6. Order a remanufactured water pump and installation kit for a 345D as follows:
Machine Ser No RAJ00343
Engine Ser No MHX07941
Arrangement no 286 9642

NOTE:

Also order ONLY the following parts for this customer as well:
1x Primary air filter.
1x Secondary air filter.
1x Fuel filter. (10)
1x Stick cylinder repair kit

Task:
Draft a parts list as follows:
User ID: Your Name and Surname.
Order ID: Mr Allan
Work Order No: j123
Segment: 15
Operation: “Note what you think it is”
Additional Notes: Must be handed to Serviceman Joe Soap before 15H00 today,
please.
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.

7. What are the dimensional sizes of the OTOO65 bolt and its weight? (2)
___________________________________________________________________
___________________________________________________________________

SIS Service Information Systems 1-2


11/03/15 02:31 PM
SIS

What is the replacement Part No? (1)


___________________________________________________________________
___________________________________________________________________
What reference is available on the change of this bolt? (1)
___________________________________________________________________
___________________________________________________________________

8. You were informed to order the replacement part for 1116880 and hand it to
Serviceman Clever Guy. All you know is that it fits to a 375 Hydraulic Excavator,
Serial Number 6NK3215. (4)
___________________________________________________________________
___________________________________________________________________
Advise what the replacement part & no. Are, what is the reason for having to replace
it, and where did you find this information. Clever Guy will ask you for it. Better have
it ready below!

a. Part Name
b. New Part Number
c. Information Media
d. Reason For Change

SIS Service Information Systems 1-3


11/03/15 02:31 PM

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