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Week3 Oral Comm Handouts 3

Communication breakdown can occur when problems arise with any of the elements involved in the communication process, such as the sender, message, and receiver. There are several barriers to effective communication, including physical barriers (e.g. noise), psychological barriers (e.g. shyness), cultural barriers (e.g. differences in beliefs), and linguistic barriers (e.g. differences in language). These barriers can introduce noise that interferes with the intended meaning being understood by the receiver. It is important to avoid these barriers in order to have successful communication.

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66 views

Week3 Oral Comm Handouts 3

Communication breakdown can occur when problems arise with any of the elements involved in the communication process, such as the sender, message, and receiver. There are several barriers to effective communication, including physical barriers (e.g. noise), psychological barriers (e.g. shyness), cultural barriers (e.g. differences in beliefs), and linguistic barriers (e.g. differences in language). These barriers can introduce noise that interferes with the intended meaning being understood by the receiver. It is important to avoid these barriers in order to have successful communication.

Uploaded by

Jerick Diolata
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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MELC: EN11/12OC-Ia-6 Uses various strategies in order to avoid communication breakdown

WEEK 3
Oral Communication
Lesson 3: Communication Breakdown
The elements involved in communication are important in the success or failure of this process. These very same
elements (sender, message, receiver, feedback, etc) can pose a threat to the efficiency or effectiveness of the process.
Communication breakdown may occur when problems in any of the elements involved arise. They become barriers to
communication.
➢ Communication Breakdown results when the intended message of the sender is not understood exactly by the
receiver. Barriers to communication are present.

Barriers to Communication
Physical Barriers are the natural or environmental condition that act as a barrier in communication in sending the
message from sender to receiver.
Examples:
1. People talking too loud.
2. Noise from a construction site
3. Loud sound of a karaoke
4. Blaring of jeepney horns

Psychological Barriers are called as mental barriers. These refer to social and personal issues of a speaker towards
communicating with others. Examples:
1. trauma
2. shyness, lack of confidence
3. depression
4. fear, stage fright

Cultural Barriers pertain to communication problems encountered by people regarding their intrinsic values, beliefs,
and traditions in conflict with others. People’s culture affect the way they communicate and relate to others.
Examples:
1. different beliefs
2. traditions, and customs
3. manners of dressing
4. speaking

Verderber (1991) gives a similar idea of barrier when he classifies noise into three kinds: External, Internal and Semantic
noise.

Linguistic Barriers pertain conflicts with regard to language and word meanings. Because words carry denotative and
connotative meanings, they can sometimes cause confusion and misunderstanding. Meaning of words and symbols
also vary depending on culture.
Examples:
1. difference in language
2. accent and dialect
3. use of jargon and slang
4. speech defects or language impairments

External Noises are the “sight, sound and other stimuli that draw people’s attention away from intended meaning.”
Examples:
1. noise from vehicles
2. singing at the neighborhood
3. visual aids in front of the classroom
4. the dog barking
5. the sound of airplane

Internal noises are the “thoughts and feelings that interfere with meaning.”
Examples:
1. confrontation with a friend
2. fear of speaking in front of the class.
3. racial prejudice

Semantic noises are the “alternate meanings aroused by a speaker’s symbols.” This idea means that a word may have
another meaning in the minds of the students. This is affected by the language in which they grew and the culture in
which they are exposed.
Examples:
1. incorrect grammar
2. using excessive technical jargon
3. using idiomatic expressions

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Assessment:
Directions: Choose the letter of the best answer. Write the chosen letter on a separate sheet of paper.

1. What influence the interpretation of conversation to effective communication?


A. environment B. language C. noise D. technological gadgets
2. When is the communication process complete?
A. when the message enters the channel of communication
B. when the receiver understands the message and feedback
C. when the sender transmits message to the receiver
D. when the sender transmits the message successfully
3. Which of the following must be avoided in communication breakdown?
A. Ambiguity B. focused attention C. personal interpretation D. Both A and B
4. Which barrier includes the mental conditions of the listener?
A. cultural barrier B. linguistic barrier C. physical barrier D. psychological barrier
5. Which barrier includes the hearing or sight problem of the listener?
A. cultural barrier B. linguistic barrier C. physical barrier D. Both A and C
6. In which barrier can semantic noise be classified?
A. cultural barrier B. linguistic barrier C. physical barrier D. Both A and C
7. Which of the following must the listener do to avoid mental noise?
A. Be ready for the communication activity.
B. Be attentive and respond to the speaker.
C. Just remain quiet and daydream
D. Must not think of any problem during class hours
8. In which barrier does gender be classified in communication?
A. cultural barrier B. linguistic barrier C. Physical barrier D. Both B and C
9. Which is the best option in order to avoid misinterpretation that causes communication barrier?
A. Be familiar with the topic of the speaker.
B. Disconnect with your emotional baggage.
C. Do not be conscious of gender or status.
D. Inquire the meaning.
10. What is the barrier to which you classify withdrawal of listener?
A. cultural barrier B. linguistic barrier C. physical barrier D. psychological barrier

For numbers 11-15, write T if the statement is TRUE and write F if it is FALSE.

_______1. Inability to understand a message causes failure in communication.


_______2. The actual message is lost in transmission.
_______3. Emotional problems can sometimes color one’s understanding of a message.
_______4. Culture may affect the interpretation of meaning in communication.
_______5. Pictures, gadgets, and other paraphernalia in front of the stage engage the audience in listening to the
speaker.

Reference: Nacario, F., & Zotomayor, J. (2020). Communication Breakdown. Module in Communication in Context, p.28-36.
Department of Education

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