Course-Outline2021 Pfeffer
Course-Outline2021 Pfeffer
This class proceeds from the premise that insufficient sensitivity to, and skill in,
coping with power dynamics have cost Stanford GSB graduates (both MBA and
MSx/Sloan) and many other talented people promotion opportunities and even
their jobs. My objective for this class is simple: make sure this does NOT
happen to you.
The course seeks to ensure that you will learn the social science concepts useful
for understanding power and ways of analyzing power dynamics in organizations.
The course and its project and the various self-reflective assignments require you
to think about and develop your own personal path to power. This is a class not
just about paths to power in general but your path to power, should you choose
to develop and implement one.
This Class Is Not For Everyone. People have different interests, tastes, and
preferences. To benefit from the class and the material you MUST BE WILLING
TO ACCEPT AND WORK WITH THE MATERIAL
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This is an elective! If you aren’t interested in the subject matter or have some
fundamental objections to any aspects of the class, including the instructor or the
focus on applied social science, don’t take it!
One frequent question is whether just reading Power is sufficient and what the
value-add is from taking the class. That depends, of course, on what you do
during the quarter. The book and the other readings in the syllabus provide
much of the social science research, ideas, and examples that will enable you to
cognitively understand power. I certainly recommend the book and the other
readings for everyone. It is vitally important for leaders to understand the social
science of power. The course experience, including the various self-reflective
exercises, individual doing-power project, your interactions with the course
facilitators, and your interactions with the various class visitors are intended to
build your insight and skills in actually doing power and to help you overcome
any personal inhibitions or self-handicapping that are getting in your way.
One comment I often hear is that the material, perspectives, and ideas covered
in this course differ from other classes. I would hope so, as what would be the
point of telling you what you already think you know and have learned in the
many other classes on leadership?
Everything we cover in this class, and I mean every idea, no matter how different
it may at first appear, has ample, sometimes vast, social science evidence to
support it. Some of that evidence is in the text, some we will cover in class, and
some ideas I encourage you to explore on your own using
www.scholar.google.com and searching on terms or phrases that cover the
concepts we discuss. While some ideas may at first seem counterintuitive (for
instance, that nice people, particularly men, suffer (in terms of earning less) from
being too nice), there is evidence to support all that we cover.
“Leadership BS”
Because much of the material in the readings and the class seemingly
contradicts other perspectives and conventional wisdom, I decided to take the
leadership industry head on. The result is Leadership BS: Fixing Workplaces
and Careers One Truth at a Time (HarperBusiness, 2015). I encourage you to
read that book, which is a prequel to Power. It includes, among other topics, the
evidence on modesty v. self-promotion, the pervasiveness (and effectiveness) of
lying (sometimes called “strategic misrepresentation”), and why being an
“authentic leader” is almost certainly neither possible nor desirable. The book is
useful reading to resolve discrepancies between what you may have heard and
the material we will be covering.
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Objectives
The objectives of this course are a) to have you see the world differently—to
change what you notice and think about and how you apprehend the world
around you—and b) to also change what you do as you navigate through that
world. If the class is successful, you will be better able to achieve your
objectives, you will have the influence necessary to change lives, change
organizations, and change the world, and we seek to ensure that you will never
have to leave an organization or a position involuntarily.
“Role Models.”
Not everyone we encounter in Paths to Power is someone you are going to like
or want to emulate. This is a class about how to get things done, how to build
and wield influence, and the multiple ways to accomplish these objectives. As
former U.S. President Richard Nixon (quoting Bismarck) once wrote, “Those who
love laws and sausages should not watch either being made.” The question is
not whether you do or don’t like some of the people we will encounter, but what
you can learn from them and their experiences.
One of my implicit (now, much more explicit) objectives during the quarter is to
get you to become much less judgmental, particularly about who you like or
don’t like or who you approve or don’t approve of. To paraphrase Caesar’s ex-
CEO and former Harvard Business School professor Gary Loveman, there
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comes a time in your career where you can no longer “afford” to like or not like
colleagues—critical relationships simply have to work, regardless of your
personal feelings. The judgments you should make are whether or not someone
is on your critical path, whether they can be helpful or harmful to your job and
your career, whether you can learn anything from them, and most importantly,
how to get them on your side. If someone is critical to your success and you
have decided you don’t “like” or “approve” of them, you will have
(unnecessarily) created an obstacle to building the sort of relationship with
an individual that you need.
Confidentiality
One of the ways I am able to get some amazingly interesting visitors to tell you
the truth about sensitive situations and their careers is by promising them that
you will abide by the rule that what is said in Paths to Power is treated as
confidential. Should I find that you have tweeted or in any way posted on social
media anything that our visitors have said without their explicit permission, the U
you will receive in the class will be the least of your troubles. If you think you
cannot abide by this rule, please do not take the class. Although confidentiality
has always been a norm, it is particularly important this year given our session
with four people from the world of politics (one of whom served first in a very
senior role in the Department of Transportation and then in the Trump White
House).
COURSE LOGISTICS
We have implemented this arrangement to provide each of you with much more
feedback and substantially more individual attention to ensure that you will
master the ideas and skills of the class and put them into practice. The goal is to
increase your active engagement with the subject matter.
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Feedback
I am the only person who will see (and grade) your doing power project
(unless you decide to voluntarily share them with your CF). Confidentiality of
your written assignments is guaranteed.
Every member of the class is eligible to sign up for as many as two 40-minute
personal coaching sessions with your CF. Each of these individuals has worked
with company founders, corporate executives, and non-profit leaders, and has
personal experience with learning AND USING the course concepts.
Sessions are student-initiated and can cover topics such as: the dilemmas you
may experience from the course material, the behavioral implications of
decisions to put the course material into practice, and/or helping you commit to
choices to behave differently. Some examples of what past students have
covered include: doing a stakeholder influence (power) map to assess potential
members of a start-up team and the power dynamics in the team, building a
larger and more effective network, creating a stronger personal brand both
internally and externally, and preparing to re-enter a former employer with
greater personal and positional power. Coaching sessions will be more
effective when you come prepared with something reasonably specific that
you want to discuss!
Our course facilitators live literally all over the world and have been carefully
selected because they are unbelievably talented AND committed to your learning
and development. You can interact with them in your coaching sessions by
telephone, Skype, Zoom, or any other platform you both mutually agree upon.
This year, we are going to form people into 4-person peer coaching groups. We
will often use your self-reflective exercises as a starting point to have a
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conversation with your colleagues to provide each other coaching and feedback
on your action plans and self-reflections. We have found over the years that
people are often willing to be more candid and open about their strengths and
weaknesses, development plans, and experiences in a smaller setting.
Grading:
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and action needs. Second, doing this writing and self-reflection early in the
quarter will give you more to work with as you interact with your coaches and
more to discuss with your classmates. It will also get you in habit of thinking
about how the class material pertains to—and might be helpful—for you.
This year these assignments are particularly important, as they will form the
foundation for much of what will occur during the class sessions. If you do them
assiduously, the exercises/reflections/action planning will provide you, by the end
of the course, with a large number of specific, implementable ideas.
Administrivia:
I do all of the grading of the doing power project, and am the only human
being who will read it. Preeti’s job is to handle the various logistics that are
more complicated this year because of the changes necessitated by the
pandemic.
Office Hours: By appointment made directly with me. This year poses many
challenges in facilitating student-faculty interaction. I hope we can do whatever
is possible to build a more personal, less Zoom-like relationship during the
quarter. This includes phone calls, Zoom meetings, or anything else that is
permitted and you find useful, including possibly meals together (we live in
Hillsborough so Burlingame is a preferred venue, and San Mateo County has
consistently been one of the more “open” during the pandemic—and it has for the
most part much better food than Palo Alto-Menlo Park).
Required Materials:
Power: Why Some People Have It—and Others Don’t, by Jeffrey Pfeffer, New
York: Harper Business, 2010.
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The Seven Rules of Power. I will be distributing some chapters for this new
book I am writing throughout the quarter.
Course reader, available online. The reading materials have been carefully
curated. Please read them!
Reading: Power, Introduction, “Be Prepared for Power” and Ch. 1, “It Takes
More than Performance.”
7 Rules of Power, Opening, “Why This Book, Now?’, and Introduction, “Power,
Getting Things Done, and Career Success.”
We will be joined for the class by a person mentioned in the assigned readings.
She will explain how and why you need power if you are going to make positive
social change, or for that matter, accomplish anything. For background, please
read:
https://mmt.org/about/team/rukaiyah-adams
https://wweek.com/news/city/2020/09/12/civic-leader-rukaiyah-adams-turns-
down-effort-to-recruit-her-to-run-for-portland-mayor/
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1) “Why I’m taking this class.” One way of thinking about this task is to
consider the following: It is the end of the quarter and you have achieved
your goals for taking the course. What are you celebrating? What have
you accomplished? What does success, in the context of this class, look
like? Be as specific as possible as research shows that specific goals are
much more effective in generating goal-achieving behavior.
2) Coming into the class, what are your thoughts and feelings about terms
such as “power,” “organizational politics,” “influence,” “persuasion,” and
so forth? How have those thoughts and feelings affected your behaviors—
what you are willing to do, what strategies/tactics you have shied away
from using, what sorts of work (and other) environments you have
embraced or avoided? What are the consequences of these choices—both
positive and negative—for your path to power?
Power skills, like most skills and behaviors, are learned/acquired. In our second
session, we want to consider what personal qualities seem to produce power,
what leadership attributes may not be useful, which of those qualities you have,
and thus, what personal development “plan” you want to make for yourself to
guide your activities during our quarter together.
Our case readings are about two women, Tina Brown who rose to media
prominence more than three decades ago (and continues to be prominent), and
Arianna Huffington, whose ascent to power is more recent.
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Given the example of many prominent business and political leaders, it
is very worthwhile reading to understand the dynamics that make
“modest behavior” often counter-productive and grandiose behavior
individually useful).
During class we will see a segment from 60 Minutes (CBS) with Tina Brown early
in her career that shows her “in action.”
Write a short (1-2 page) essay in which you briefly address the following
developmental question: based on the readings, including the text and the
examples of the two protagonists, 1) what personal qualities do you want
to work on developing/expanding/improving during the next ten weeks? 2)
As specifically as possible, describe what you are going to do to develop
those qualities, with whose assistance, and what actions you are going to
take.
January 11. Session 3. Breaking Some Rules: Asking for Things and Not
Obsessing About Being Liked
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The Stanford culture, and certainly the GSB culture, at least on the surface, is
one of being polite, nice, and not being too pushy, competitive (at least with your
classmates), self-promoting, or aggressive. Much research and many case
examples should throw these ideas into question as being useful for obtaining
influence or career success.
7 Rules of Power, “Rule 1, Get Out of Your Own Way,” and “Rule 2:
Break the Rules.”
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(which is often quite visible to others—for example, at one event in San
Francisco, an assistant with a clearly visible list on a clipboard
“escorted” Keith around the room as he chatted up the people on the
list he had pre-selected as being important) created more problems for
Ferrazzi?
5. Could you do what Ferrazzi does? Why or why not? Should you do
more of what Ferrazzi does? Why or why not?
6. If you encountered someone like Ferrazzi as an organizational peer,
what would your reaction be? What would you do? Would this be
helpful? Why or why not?
7. Do you like Keith Ferrazzi? Is this a relevant question?
8. What lessons are there for you in the Keith Ferrazzi case? What might
you think about doing more of, less of, or doing differently?
During class, we will see a video of Ferrazzi when he visited an earlier iteration of
this class. Ferrazzi himself may or may not join the class. We will also hear from
Christina Troitino, a recent graduate (2020) on her ability to be, to use her term,
“shameless” and an example or two of her rule-breaking behavior, used to great
effect.
3. One way in which we get in our own way is being too obsessively
concerned with whether or not other people like us. How worried are you
about being liked? Why? Think of an instance (or instances) in the past
where your desire to be liked has interfered with your ability to be
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effective/influential. What might you do to let go of at least some goal of
being liked?
4. In what ways do you, or have you, constrained what you are willing to do
in order to advance your interests and career, particularly when you
compare yourself to others similarly situated? What have you been
unwilling to do in order to get ahead? Why? What might you do to expand
the range of behaviors/strategies you are willing to use?
Tristan Walker graduated from the GSB in 2010. Even before graduation and
subsequently, he built a powerful network and, even more importantly, an
enormous amount of external visibility in various media and a unique, well-
defined personal brand (I recommend you do a Google search and read some of
the enormous amount of publicity he has generated). Walker used his
connections and his reputation to launch Walker and Company Brands, now a
part of Procter and Gamble. Walker is basically an introvert. Notwithstanding
that, he has done an extraordinary job of being visible and out there in numerous
ways. The importance of building a reputation to take advantage of the dynamics
of the self-fulfilling prophecy and confirmation bias is a recurring theme in the
class. This case should give you some ideas about how to build your own
brand—your assignment for today.
As you think about Tristan Walker and his trajectory, consider the following
questions:
2. How did Walker, while at Stanford and immediately after, go about building
visibility with and connections to the media?
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3. What qualities/attributes and strategies did Walker employ—that we have
discussed during this course?
4. What lessons are there for you in the Tristan Walker case? And more
importantly, how, specifically, are you going to put these lessons into practice
during your remaining time at the GSB?
Write a short (1-2) page essay in which you: 1. Create a short description
of how you want to be known—your brand. It needs to combine some
(although not all) elements of your life and goals into a coherent narrative
(that can include some exaggeration and leave some things out). 2. Next,
think of what you are going to do to make your story—your brand—“go
viral.” Think of as many approaches as possible. Also, think of ways of
fitting/building congruence between the story you are telling and the
media/outlets in which you seek to tell it.
During class, some of you will have the opportunity to share your
submissions (or summaries thereof) with Tristan Walker and get his
feedback.
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Within 12 years of graduating from Harvard Business School, Sadiq Gillani had
achieved quite a bit. He had achieved partner status in a boutique airline
consulting firm, head of strategy for Lufthansa Group (and youngest senior vice
president ever at that company), run network planning for Eurowings, taught a
class at Stanford’s GSB, been chosen as Young Global Leader by the World
Economic Forum, and been recognized by the Financial Times and Forbes. In
short, he had made a series of career (and other) moves that exemplify the
principles of this class.
Jason Calacanis exemplifies many if not most of the principles of power from this
class. He rose from a financially-stressed background to become a central
player in the startup ecosystem, where today he has a position that gives him
access to an enormous funnel of investment opportunities. Interestingly, he
began his rise to power by publishing a “magazine.” As you read the case and
think about the principles it illustrates, consider the following questions:
1. How did Calacanis create resources that were of value to powerful players in
the startup and venture capital world?
2. What behavioral science principles did Calacanis employ, and does he still
use to build power in the worlds of investing, entrepreneurship, and startups?
3. Is there anything Calacanis has done or is currently doing that you see
yourself as unwilling or unable to do? Why?
4. What lessons are there from the case that you can apply, either now or on
graduation?
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FIFTH SELF-REFLECTIVE ASSIGNMENT: You will be “at” Stanford (part of
the MBA program) for just a few more months. As the Calacanis case
nicely illustrates, you don’t even need to have the world’s most prestigious
pedigree to create a powerful ecosystem for yourself. Write a short (one or
one and half) page essay in which you reflect on the following:
2. What resources, of any kind, might I create in the next few weeks or
months that would help me on my path to power? Resources that are
useful, preferably scarce, and most importantly, that I have some control
over? How am I going to do this? Groups? Awards? Events?
1. What “value” does Jonathan Levy provide to his dinner party attendees?
2. Why do people, even relatively high status people, come to his dinner
parties?
3. How are Levy’s activities helping his career? How much are they
helping?
4. Why don’t more people do some version of what Levy is doing?
5. What lessons are there for you from the articles about Jonathan Levy?
Ross Walker is a 2005 graduate from the Stanford Graduate School of Business
who obtained an alumni position on the Stanford University Board of Trustees
(he was the youngest person to ever serve on the Stanford trustees and, given
changes in the rules about eligibility, is likely to retain that distinction). Walker
has established himself with a good position, excellent network, and a stellar
reputation in the real estate and hospitality industry. He currently has his own,
very successful (in terms of both investment returns and fundraising) real estate
investment firm, Hawkins Way Capital. He is far from flashy or pushy. He
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shares some similarities but also has some important differences from Keith
Ferrazzi. The case provides us the opportunity to consider some of the issues
and principles in not only building networks, but in getting what you want for
yourself.
1. Describe Ross Walker. What personal qualities does he have that have
contributed to his success.
2. One concern with networking is that takes too much time and encroaches
on people’s personal lives. How has Walker handled this trade-off?
3. How has Walker balanced the activity of meeting new people and
maintaining relationships with the technical aspects of his work in the real
estate and hospitality industry?
4. In what ways is Walker different from Ferrazzi? In what ways is he
similar?
5. What about Ross Walker’s path could you emulate? What do you think
you couldn’t do? Why?
6. In what ways is Walker’s strategy consistent with the principles of Chapter
6? Do you see any inconsistencies or discrepancies?
We are fortunate to have both Ross Walker and Jon Levy joining us for the
session. They will provide feedback to some people on the assignment
described below.
1. How much time do you spend with people that you already know well?
How much time do you spend meeting new people and being in novel
situations—in other words, making “weak” rather than strong ties? What
might you do to expand your number of weak ties and diversify your social
network?
2. Given your career objectives, list some (at least 10 preferably more)
specific people and/or companies and roles within them that you would
benefit from knowing that are:
1) in the company you are going to work for (if you know that)
2) in the industry in which you plan to begin your career
3) in the geography (country, state, and city/area) where you
contemplate living
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For each individual, and the list should include at least 10-20 individuals,
by when, and how, are you going to actually meet them?
4. What can you do to make yourself more central in networks that are
professionally important to you?
5. What can you do to put yourself in more of brokerage roles where you
can connect groups or individuals that might benefit from being
connected?
1. What qualities, and more importantly, behaviors, does Stewart have and
engage in that creates allies and supporters?
2. How intentional/strategic do you think Stewart has been throughout her life?
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3. How has Lucinda Stewart turned what might be a disadvantage—being a
woman in industries that were (and are) enormously male-dominated—into an
advantage?
In many situations, how much power you actually have is ambiguous and
uncertain. Therefore, how you conduct yourself, what emotions you display, how
you come across all affect how much power you have and will be granted by
others. Moreover, research shows that your “power pose” affects your
physiological and psychological responses. Leadership is about “acting with
power.” Andy Grove of Intel, in a session with Clayton Christensen from Harvard
Business School, said this about managing oneself and one’s emotional displays:
“I think it is very important for you to do two things: act on your temporary conviction as
if it was a real conviction; and when you realize that you are wrong, correct course very
quickly…And try not to get too depressed in the part of the journey, because there’s a
professional responsibility. If you are depressed, you can’t motivate your staff to
extraordinary measures. So you have to keep your own spirits up even though you well
understand that you don’t know what you’re doing.”
This class session will involve a tutorial on “acting with power,” presented by Bill
English, co-founder and artistic director of the San Francisco Playhouse, and
Susi Damilano, the other co-founder of the SF Playhouse and winner of
numerous Bay Area Theatre Critic’s awards for her acting. In 11 years,
Damilano won the Bay Area Theater Critics Circle award for best actress five
times. The syllabus includes their biographies as well as an article about
Damilano and an article about the SF Playhouse.
The idea of “acting,” displaying emotions or ideas that you may not be feeling,
seems contradictory to the idea of being “authentic,” a concept I have come to
loathe. The readings suggest how and why successful leaders are invariably
great actors, the importance of body language in conveying power, and the
usefulness of being able to display emotions strategically.
Readings:
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Harriet Rubin, “Shall I Compare Thee to an Andy Grove,” Strategy + Business,
Issue 49, Winter, 2007, pp. 26-31.
Dana R. Carney, Amy J. C. Cuddy, and Andy J. Yap, “Power Posing: Brief
Nonverbal Displays Affect Neuroendocrine Levels and Risk Tolerance,”
Psychological Science, 21 (2010), 1363-1368. (Amy Cuddy’s TED Talk on power
posing is the second most-viewed TED talk and her book, Presence, was a best-
seller. You might consider watching the TED talk at some point. This article is
foundational to her book).
Chloe Veltman, “A Small, Young Theater Company Aims High,” The New York
Times, November 25, 2010.
SEVENTH ASSIGNMENT: Your task is to, using the lessons from the prior
Acting with Power session and the materials for today, develop a better
version of a short (60-120 second) opening statement as if you were Tony
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Hayward, CEO of BP (you do not need to try and imitate a British accent).
Whose support do you need, and how are you going to get it—quickly?
How are you going to convince the people whose support you need that
you are the individual best capable of stewarding BP through the crisis?
As an aside, the current CEO of BP, Bernard Looney, was an MsX (Sloan)
student in this class.
February 12. Session 11. Using the Lessons of Power in Your Life and
Career: Alumni Panel.
We are just past the half-way point in the course. If you are going to make a
significant power play (as suggested for your Individual Project) or, for that
matter, if you are going to become more comfortable with and use the material in
the future, you need to be at ease with power and also develop some specific
guidance on how to use it. The purpose of this session is to provide you the
opportunity to ask questions of a panel of people each of whom has, in his or her
own way, experienced setbacks or challenges of varying kinds, learned the
power material, and incorporated it, in varying ways, into their strategies and
actions for their careers.
The panel has been chosen because they are similar to you, albeit some years
farther along—and because they are a) willing to be completely candid in
answering questions that you may be wrestling with about how they used the
course material in their careers, and b) they are on excellent career trajectories..
The four panelists are Daryn Dodson, Omid Kordistani, Deborah Liu, and Robin
Lumsden. Their biographies are included in the course website materials.
Nothing that is substantive is off the table, and certainly no question should be
considered politically incorrect. Consider this an opportunity to access the
experience and expertise of some amazing people who have given a lot of
thought about how to be more powerful and are here to tell you how they did it.
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III. COPING WITH CONFLICT, OPPOSITION, AND SETBACKS
Kate O’Keefe, “Caesars CEO Loveman Leaves Divided Legacy,” Wall Street
Journal, June 29, 2015.
The case provides a nice overview of Loveman’s career and the opposition he
confronted as he left his position as a professor at HBS to become COO (and
then CEO) of Harrah’s Entertainment (now called Caesar’s).
1. How did Loveman attract support inside the company for his very non-
traditional appointment?
2. How did he cope with opposition?
During class, we will have the opportunity to interact with Gary Loveman, who
after he left Caesars, became a president of a large division of Aetna, the health
insurer recently acquired by CVS and now teaches occasionally at HBS.
Loveman is today leading a startup in the health care space called Well. The
Wikipedia entry on Loveman (https://en.wiipedia.org/wiki/Gary_Loveman)
provides an excellent and brief overview of his career.
Loveman is one of the most thoughtful and insightful individuals I know on the
topics of “likeability,” using analytics in management, coming in and building a
power base as an outsider, managing relationships with important stakeholders,
and most recently, coping with the intellectual and emotional challenges that
arise from the substantial financial problems of the company he was running.
Always insightful, I eagerly await his thoughts on how he has learned to deal with
difficult people (e.g., some private equity people) and conflict.
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EIGHTH SELF-REFLECTIVE ASSIGNMENT. This section of the course is
about overcoming obstacles and coping with setbacks. It is important to
integrate this learning into your own life and experience. Write a brief, one
to 1 ½ page essay in which you:
Reading: Jeffrey Pfeffer, “Women’s Careers and Power: What You Need to
Know,” OB-86 Note, 10/09/12.
Sylvia Ann Hewlett, “Asians in America: What’s Holding Back the ‘Model
Minority?’” http://www.forbes.com/sites/sylviaannhewlett/2011/07/28/Asians-in-
america-whats-holding-back-the-model-minority/
One of the questions that frequently arises is whether the tactics and approaches
that work for men are equally effective for women. Throughout this class we
have seen (and will see) numerous female protagonists and I would ask you to
reflect on the extent to which they used strategies that were similar or distinctly
different from their male counterparts. But it is also useful to review the
extensive and growing literature on women and power and consider how to
navigate what is clearly a more difficult path to power for many women and for
that matter other minorities.
Contrary to what some may wish to believe, there is no evidence that the path to
power for women has gotten easier over the past several decades or that power
dynamics are fundamentally different in high technology. For those interested in
the facts and in even more background on this issue, data on women’s careers in
business can be found at the Catalyst website (www.catalyst.org) and both the
Kauffman Foundation (www.kauffman.org) and the Diana Project
(www.dianaproject.org) provide information documenting the absence of senior
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women in the venture capital industry and the disadvantages women confront in
obtaining financing for start-ups.
The readings for this class include a) a teaching note I wrote that summarizes the
social science research on this topic and b) an article on the barriers facing
Asian-Americans in their careers, which are, in many ways, quite similar to those
confronting women.
During the class, a panel of four women will speak about their perspectives on
women and power and lead a discussion with the class about what men and
women might do to ensure greater success for women. The panelists have been
chosen for their insight and candor on these important issues. The women who
will be joining us are Laura Chau, Tosin Joel, Dafina Toncheva, and Arielle Ziv,
Their biographies are available in the course website on Canvas.
No career, no individual, unless unusually lucky, goes through life without facing
setbacks and reversals. After all, Steve Jobs was fired from Apple, successful
San Francisco politician Willie Brown lost his first election for the California
Assembly and badly lost his first attempt to become Speaker, and Martha
Stewart went to jail.
Success depends, then, somewhat on being able to avoid career reversals, but
mostly on developing the persistence and resilience to bounce back. Some
portion of resilience comes from not worrying too much about what others think
and say, and also, as in the last case, maintaining a strategic focus on what you
are trying to achieve and not getting diverted. Developing that skill and the
personal psychological resources to do so is the topic of this class session.
Reading: Jeffrey Sonnenfeld and Andrew J. Ward, “Firing Back: How Great
Leaders Rebound After Career Disasters,” Harvard Business Review,
January, 2007.
Katie Hafner, “A Breast Cancer Surgeon Who Keeps Challenging the Status
Quo,” The New York Times, September 29, 2015.
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Lisa Cisneros, “American Cancer Society to Honor Breast Cancer Specialist
Laura Esserman,” March 18, 2013.
https://www.ucsf.edu/news/2013/03/13683/american-cancer-society-honor-
breast-cancer-specialist-laura-esserman.
This case describes the efforts of a physician who also has an MBA from
Stanford, to change a number of aspects of medicine and the treatment of breast
cancer at the University of California, San Francisco. At the time the case was
written, Dr. Esserman, a former student in Paths to Power, had learned all of the
material from the class but felt uncomfortable about applying it. As nicely
described in the case, she believed she should be who she was and that her
intelligence and honorable, even noble, objectives would win others over. The
case describes the interpersonal challenges she was facing in making progress
on her ambitious agenda.
The assigned articles describe some of what has occurred in the ensuing years,
as Dr. Esserman has become more willing to employ and more skilled at using
the material you are learning in the class. She has accomplished an enormous
amount and has achieved a great deal of visibility and power. In 2015, Laura
Esserman received the Arbuckle Award, the highest honor given to alumnus of
the GSB, and was named by Time magazine as one of the 100 most influential
people in the world.
Although the particular situation is health care, the task that Dr. Esserman
confronts is similar to many situations where there is dispersed power, conflicting
objectives, and entrenched interests in a setting populated by highly educated
professionals.
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7. What similarities and differences do you see between Laura Esserman
and an earlier case, Nuria Chinchilla, in their approach to attracting
support and overcoming opposition?
8. What lessons do you draw from this case for your own efforts to get things
done in organizations?
The penultimate part of the course permits us to consider the price of attaining
powerful positions, how and why people lose power, and what it means and why
people move on to alternative careers, in this case, in politics.
Once people are successful in one domain, they often become interested in other
spheres. For instance, former Microsoft CEO (and Stanford MBA) Steve Ballmer
now owns a professional sports team, the Los Angeles Clippers, of the National
Basketball Association. Bart Giamatti transitioned from being president of Yale
University to Commissioner of Major League baseball. Gary Loveman went from
being a Harvard professor to a corporate executive and now to a founder of a
healthcare-related start-up.
Some Stanford GSB alums have become actively engaged in the world of
politics, both elective and appointive, at very senior levels. They can offer us a
perspective on what’s different—and similar—between power and politics in the
world of private enterprise and the world of electoral politics. They can also
speak to why they have done what they did in terms of making this move, how it
fits in their life trajectory, and their learnings from their political experiences.
Particularly at a moment when everything seems to be all politics, all the time,
and politics and business, particularly technology businesses, seem to be
increasingly interdependent, our panelists have much to offer and to think about.
I personally believe that Stanford GSB graduates have the ability to make a
profound difference in the world through their incredible skills and energy, and
that politics is one such avenue through which people can change lives and
change the world. I am more than thrilled that we have been able to attract such
interesting people to be with us (virtually).
The people joining us are Fritz Kaegi, Derek Kan, Nicolas Shea, and Steve
Westly. Their biographies are part of the course website. To remind you of
something I emphasized at the beginning of the course, anything and
everything they say should be treated as confidential and NOT posted on
social media!
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March 1. Session 16. How (and Why) Power is Lost and Kept
Case: Connie Bruck, “The Personal Touch,” The New Yorker, August 13, 2001.
Tom Foster, “Fired From the Company That Made Him Famous, An
Entrepreneur Seeks Payback,” Inc., June, 2016.
(https://www.inc.com/magazine/201606/tom-foster/george-zimmer-mens-
wearhouse.html)
During class, George Zimmer will be with us to talk about the lessons he has
learned from being ousted from The Men’s Wearhouse. He is a particularly
important and appropriate visitor as our class nears its conclusion. He has
become a good friend. When I gave him the Power book, the next time I saw
him, he said, “Had I done what you recommend, I would have kept my job but I
would not be able to look at myself in the mirror.” George and I (and you) will
enjoy a lively discussion of Machiavelli’s dictum that the first job of a leader is to
keep his job. By the way, after ousting Zimmer, The Men’s Wearhouse took over
a competitor, Joseph Banks, and changed the company name to Tailored Brands
(TLRD). A company worth about $2 billion on the day they ousted Zimmer, in
2020 went into bankruptcy, with the equity now worth nothing. My general advice
is when ego conflicts with money, bet on ego.
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March 5. Session 17. The Price of Power.
Dr. Rudolph Crew has done heroic work in American education. He led the New
York City school system, which had a budget of more than $13 billion, more than
100,000 teachers, and served a million children at the time he held his leadership
position under Mayor Rudolph Giuliani. He subsequently was named the best
school superintendent in America while in charge of the Miami-Dade County
school district and its $4.5 billion budget—and was fired six months later. Crew
is personally close to a large number of prominent and powerful people including
Richard Parsons, the former chairman of Time Warner and the Clintons (had
Hillary Clinton won the presidency, he was on a very short list to be Secretary of
Education, as one example). He has wielded and still has enormous power, not
just in education but in government and the nonprofit world. The readings for this
class are selected newspaper articles that describe his career, including the
scrutiny, criticism, and even death threats and epithets he has received. During
class, Dr. Crew will be with us (virtually) to discuss his views on being “in the
arena,” what is required, the price it extracts, and why he continues to give so
much of himself.
Background Readings:
Jacques Steinberg, "Schools Chancellor Reflects on the Job, and the Rift That
Helped End It," New York Times, January 6, 2000, p. A20.
Matthew Pinzur, "School Chief Wins Support With Words and Actions," Miami
Herald, October 10, 2004.
Nancy McCarthy, “Crew’s Debut Speech Demands Change,” The Daily Astorian,
June 25, 2012.
Hannah Hoffman, “Kitzhaber Knew Risks with Rudy Crew Hire,” Statesman
Journal, July 31, 2013.
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V. SUMMING UP
Our last two sessions permit us to see what we have learned and what has
changed, or not, during our time together. At the very beginning of the class, I
asked you to think about what “success” from taking this course would entail, and
what personal development goals you wanted to set for yourself. We want to
revisit these reflections to consider your learnings during the class. The final
class session could serve as a final exam as well as a practical implication of the
principles of power: how to take charge when you come into an organization as
an outsider.
March 8. Session 18. What Have We Learned, and What Will You Do With
What You Have Learned?
During this class session in the last week of the quarter, I ask you to reflect on
how your thinking about power has changed during the quarter, what you have
learned, what you have done and are going to do differently, and possibly most
importantly, how you will build on and maintain your learning and development
momentum from this quarter. We will be joined for this session by Tadia
James. James is a recent GSB graduate who has given a great deal of thought
about how to build on the class and take its lessons forward.
1. How have your ideas and feelings about power changed during the course of
our quarter together?
2. What did you do during the past ten weeks to implement some of the
concepts and ideas you were learning? How did it work—not only in terms of
its effectiveness, but in its effect on your own thinking and feelings?
3. In the beginning of the quarter, you set some goals around why you were
taking this class and about the qualities/characteristics you were hoping to
further develop during the quarter. How well did you achieve those
objectives? What worked and what didn’t?
4. Going forward, what are you going to do even slightly differently as a result of
having taken this class? Why?
5. What plans, activities, and ideas do you have about how you are going to
maintain the learning and the momentum from the class after you leave the
GSB?
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March 12, Session 19. Leading with Power: The Dynamics of Taking
Charge
If I were giving a final, this case would be something I might use as it permits us
to pull together/integrate much if not all of the material from the course. I usually
teach this case during the second-to-last session. This year it is our final class so
that we can have the protagonist with us for both sessions.
Many GSB graduates will at some point in their careers move to a new company
and/or a new industry, sometimes at very senior levels (for example, from a
position in a management consulting firm to a senior operating or strategic role
inside an organization). Some GSB graduates will move to companies that are
not filled with other MBAs and/or where inside succession is more the norm.
Success in these new roles depends on being able to get company insiders to
respect and accept you. Simply put, you aren’t a leader if others don’t agree that
you are and willingly follow you. Hence, the relevance of this case for your
subsequent careers in which you will need to turn skeptics and possible rivals
into at least grudging allies, and also possibly make important changes in
strategic direction to enhance the organization’s performance.
1. What qualities and attributes does Rubin have that have made him a
success?
2. How, and why, did he get the job at Stanford?
3. What did Rubin do to help overcome the resentment that might
accompany his arrival as CEO?
4. Why was SMC, at the time of the case, a good fit for Rubin’s skills and
capabilities? Were there ways in which it wasn’t a good fit?
5. What did Rubin do to make himself successful at SMC?
6. What lessons are there in this case for you as you think about starting
your job after you complete business school?
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INDIVIDUAL “DOING-POWER” PROJECT ASSIGNMENT
INSTRUCTIONS
If the material from Paths to Power is going to stay with you and be useful, it is
imperative that you use it during our quarter together. The individual doing
power project, therefore, asks you to take the material and put it into practice.
Learning by doing is one of the best ways to master both subject matter and
skills. And while you are still a student at Stanford, you have the potential to
learn by trying things out in setting where if you fail or suffer setbacks, the
consequences are much, much less severe than they will be later on. Also,
trying out behaviors that you have not done before or that you think you won’t
enjoy permits you to test your assumptions. This individual project asks you to
get a little outside of your comfort zone (which is why we have coaching
resources available) and push yourself to build power and use the ideas of the
class as you are learning them.
In order to do this assignment, you will need to: a) begin with some specific
objective. What are you trying to change? What are you trying to accomplish?
Such an objective could involve either changing a policy or practice in the
organization or advancing your position to one of more power, or both; consider
how you might know if you have successfully achieved your objective--how are
you going to assess your progress (as objectively as possible)? b) outline a set
of things you are going to do to try and influence the situation; c) describe what
you did, what worked, and what didn’t, and why. Compare this to what was in
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the literature and what we have discussed in class (i.e., integrate what you
learned through your experience with what you learned conceptually); d) What
were your personal lessons in power from this experience. YOUR WRITE UP
COULD FOLLOW THIS FORMAT AS JUST DESCRIBED.
This exercise is distinct from although congruent with the self-reflective exercises
you will do over the course of the quarter. Those exercises ask you to focus on
past experiences and what you might do differently, or to assess yourself and
design a personal development plan. This final individual project asks you to
actually do something during our quarter together--not just think or write about
it.
There is no page limit. I will read as much as you submit. Typical papers
in the past have been 6-7 pages long.
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