Tradecraft Primer A Framework For Aspiring Interrogators
Tradecraft Primer A Framework For Aspiring Interrogators
Primer
A Framework
for
Aspiring
Interrogators
CRC Press
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Contents
Preface xi
Author xv
v
vi Contents
4 On Being Human 45
Understanding Memory 45
Other Factors Influencing Memory 46
Gisting 46
Reality Mapping 46
Stress 47
Passage of Time 47
Suggestibility and Memory Distortion 48
Situational Dynamics 48
Physical and Emotional Isolation 48
Fear 48
Contents vii
6 About Confessions 93
Three Major Factors Influencing Outcomes 93
Strength of Evidence 93
Time 94
Number of Tactics 94
viii Contents
Whether at home or overseas, organized crime groups, enemy spies, and terror-
ists follow the same modus operandi. They operate in the shadows and rely on
deception to evade capture and surprise to achieve their goals. Among the tools
available to counter these groups is information. And often the best source of
that information comes from the criminals, spies, and terrorists themselves—
those captured, detained or held in lawful custody, and questioned. Yet experi-
ence tells us that such suspects and detainees do not just give up their secrets
simply over tea and cookies. Sometimes, tougher measures are needed to obtain
the information they possess. After all, getting the information they know
allows us to take apart their networks and, quite possibly, save many thousands
of lives and, most certainly, save multibillions of U.S. taxpayer dollars.
Among the arsenal of weapons at our nation’s disposal to help thwart
groups that endanger public safety and seek to harm our nation are our
military, our law enforcement agencies, and the intelligence community—
all working together as part of our country’s national security team. And
within these large institutions is a small subset of talented men and women
who practice a secretive tradecraft few understand and even fewer have
ever performed. They are called interrogators.
Much of what we know about the interrogation tradecraft has been passed
down through the years primarily by word of mouth—in some cases over
hundreds or even thousands of years—from one interrogator to the next. In
more recent decades, though, the daily experiences of those engaged in law
enforcement and intelligence provide valuable contributions. Meanwhile,
most of the storied how-to manuals marketed by methodologists engaged in
interrogation tradecraft are principally derived from a law enforcement con-
text and often based on methodologies developed half a century or more ago.
With the attacks of 9/11 came the early rush to establish strategic inter-
rogation centers for the many thousands of enemy combatants and terrorists
captured on the battlefields of Afghanistan, Iraq, and other conflict zones,
where an unfortunate pattern of harsh, coercive interrogations was initially
commonplace. Among the many thousands of detainees captured over the
past decade or more, an unspecified number were subjected to what a reason-
able person may characterize as brutal, degrading treatment at the hands of a
few military and intelligence interrogators. The public and political backlash
was inevitable and palpable. Critics and human rights advocates equated the
xi
xii Preface
harsh treatment to torture and claimed that such practices violated the U.S.
Constitution, our laws, and international obligations and treaties.
Domestic law enforcement has not been immune to the use of such tac-
tics either. Frequent stories of police misconduct seem to originate from New
York, Los Angeles, Chicago, Miami, and other major American cities, captur-
ing headline news. Some of these recount shocking tales of psychologically—
and, in some cases, physically—abusive interrogations of juveniles and adults
who were subjected to unrelenting and coercive questioning.
Such realities within the interrogation profession have opened the door
to a new era of research by a new crop of reformers who challenge past beliefs,
the validity of previous research, and the tactics and techniques of previous
generations of interrogators. This contemporary community of behavioral
scientists and methodologists—both in the United States and abroad—is
providing us with fresh insight into the dynamics of human motivation,
deception, and truth-telling, and more effective human influence strategies
and tactics. What was once thought to be valid is giving way to new findings,
demonstrating that, in many cases, professed experts did not actually know
what they thought they knew.
Putting the science aside, the practice of interrogation tradecraft still
relies heavily on the creative talents of a single person—the interrogator—in
a one-on-one highly personalized interaction with an often less than fully
cooperative suspect or detainee. From that unique perspective, the tradecraft
demonstrates that a successful interrogation depends on the finesse and art-
ful skill of the interrogator, certainly assisted by behavioral science, but not
entirely dependent upon it.
To succeed, the interrogator must connect on an interpersonal level and
persuasively convince an uncooperative subject to disclose a valuable com-
modity—what the subject knows—often in opposition to the subject’s own
interests. To do this effectively, the interrogator must do so lawfully and ethi-
cally, in keeping with U.S. Constitutional values. No easy task.
Despite recent advances in national policy guidance, the profession con-
tinues to be the target of derision by a vocal segment of scholars, politicians,
newscasters, and other pundits concerned with human rights, government
transparency, and the law. Such discussions are divided over the moral, legal,
and ethical arguments over many of the legacy techniques in practice, which
many claim still amount to forceful coercion or worse.
Understanding what is permissible and not permissible and where to
draw the line are the major reasons behind this primer. While a number of
former government officials may continue to face criticism for permitting
harsh treatment of those in their custody or control, the larger issue of pre-
venting future abuse requires a sea change within the profession and in the
way our interrogation programs are run and managed.
Preface xiii
The lessons of the past several decades are clear. Effective interrogation
programs require three essential elements to function properly: (1) trained,
vetted, and self-disciplined interrogators; (2) unambiguous behavior or per-
formance standards—for the do and don’ts inside the interrogation room;
and (3) engaged managers or leaders who exercise oversight over their inter-
rogators. In each case where violations occurred—whether in the military,
law enforcement, or the intelligence community—one or more of these three
elements were absent.
Whether interrogators serve in the military, in law enforcement, or in
the intelligence community, they share an important goal when performing
their duties. That goal is gathering useful and reliable information from an
often reticent or uncooperative suspect or detainee. And based on the experi-
ences of successful master interrogators, this is achieved most effectively by
Keep in mind, too, the other aims of this primer. They are to give an
aspiring interrogator a leg up before entering formal training and encourage
their participation in the evolving future of the profession by
xv
Getting Our
Terms Straight
1
In its battle against transnational and domestic organized crime groups,
enemy spies, and terrorists, our nation turns to its law enforcement officers,
the military, and the intelligence community and conceptualizes a uni-
fied strategy against these continuously mutating and dangerous threats
to our national security and our worldwide interests. One manifestation
of this strategy is the cooperation that frequently takes place among them
and where sharing a detainee or suspect inside the interrogation room may
provide critical information to support either an ongoing law enforcement
investigation or an ongoing intelligence operation, or both. As pointed out in
a comprehensive Intelligence Science Board study, Intelligence Interviewing,
(2009): “For the foreseeable future, then, the United States will need infor-
mation from persons in custody who may know about matters critical to our
national security.”
Yet, findings to the 2008 Senate Armed Services Committee report,
Inquiry into Treatment of Detainees in U.S. Custody, and to the 2014 follow-on
partially released report from the Senate Select Committee on Intelligence,
Central Intelligence Agency’s Detention and Interrogation Program, indicate
that this collaboration between law enforcement and the intelligence com-
munity had room for improvement. These Senate reports make clear that
the two sides frequently disagreed over the treatment of captured terrorists
and enemy alien detainees held in their custody or in their control and over
interrogation practices used in overseas U.S. government detention facilities.
Over a decade of investigative reporting by U.S. and foreign news
media attests to this stormy relationship, frequently pitting former officials
of the Federal Bureau of Investigation (FBI) on one side of the debate and
former officials of the Central Intelligence Agency (CIA) on the other side.
Meanwhile, our nation’s military found itself in the middle, with senior lead-
ers of two presidential administrations—those of George W. Bush and of
Barack Obama—leaning to one side or the other in these divisive discussions.
To end the acrimony, the incumbent U.S. president at that moment in his-
tory, Barack Obama, personally intervened by using his executive authority.
Many saw Executive Order 13491, Ensuring Lawful Interrogations, which
President Obama signed almost immediately after taking office in 2009, as
a major step to resolve the acrimony over how our nation’s interrogation
1
2 Tradecraft Primer
programs are to be run. Others saw the executive order as a political expedient
solution that only touched the surface of a very complex issue. Apparently, the
intelligence community, the military, and law enforcement were operating
from different frames of reference when it came to interrogation tradecraft.
Some assert that the term interrogation has different technical meanings in
intelligence and law enforcement, among which the military is an integral
part of both, and so the two could never agree to a common standard. The
assertion is false. Such a belief fails to grasp that the aims of intelligence and
law enforcement interrogation methodologies are the same—to gather reli-
able and useful information.
For the Department of Defense, the Army Field Manual 2–22.3 (2006),
Human Intelligence Collector Operations, carries within it the operative
definition of interrogation, now equally relied on by the entire intelligence
community: “the systematic effort to procure information to answer specific
collection requirements by direct and indirect questioning techniques of a
person who is in the custody of the forces conducting the questioning.”
Law enforcement faces a larger challenge when it comes to defining the
term interrogation. With so many activities and agencies, including federal,
state, local, tribal, and territorial entities, the closest definition that receives
general acceptance among them is that found in Inbau, Reid, Buckley et al.’s
Criminal Interrogation and Confessions which, since 1962, largely serves as
the standard reference manual for investigative interviews and interroga-
tions among the general law enforcement community. Captured from its
pages, the term interrogation is interpreted to mean “. . . the accusatory
questioning of a subject . . . involving active persuasion . . . that occurs in
a controlled environment . . . when an investigator is reasonably certain of
a suspect’s guilt . . . for the purpose of learning the truth” (Inbau, Reid,
Buckley et al. 2013).
Both definitions reflect the interests of their target audience. The 2006
Army Field Manual’s definition focuses on the collection of “information”
principally for intelligence requirements. Meanwhile, Inbau, Reid, Buckley
et al.’s definition asserts a search for the “truth” through its “accusatory”
approach to questioning, a traditional approach that presumes knowledge,
guilt, and deception in the subject.
Both definitions try to explain their respective approaches to interroga-
tions in other ways, as well. The Department of Defense’s definition makes
reference to vague “direct and indirect” questioning techniques. Inbau, Reid,
Getting Our Terms Straight 3
Actionable Intelligence
Elicitation
An elicitation is a subtle and sophisticated question-and-answer technique
commonly used to uncover additional information that is not otherwise
known and shielded by the respondent. The communication exchange can be
face-to-face during a casual conversation, but may also be over the phone, or
in writing (e.g., text, tweet, or e-mail). Often integrated into the interrogation
process once an uncooperative suspect transitions to a cooperative mind-
set, it calls for a softer, less confrontational demeanor and measured tone of
Getting Our Terms Straight 7
Strategic Debriefings
Debriefing is a term that is frequently heard in intelligence circles and is inter-
preted to mean the systematic questioning of a responsive and cooperative
individual by intelligence officers whether outside or inside a custodial or con-
trolled setting. Its aim is to elicit information volunteered in a direct, noncon-
frontational, and business-like manner in response to intelligence collection
requirements. In some cases, incentives or inducements may be used to
achieve and reward cooperation. In other cases, disincentives may be used.
Similarly as in elicitation, the respondent may be witting to the aims of the
underlying questions or, in other instances, may be unwitting to the true
aims of the person asking the question.
Tactical Questioning
Tactical questioning is the field-expedient initial questioning of a captured
or detained person at or near the point of capture by the military for infor-
mation of immediate tactical value and before the individual is placed in a
detention facility. According to the Department of Defense doctrine, tactical
questioning is limited to direct questioning and is an unstated exception to
the rule that only officially trained personnel may perform interrogations
and debriefings.
Confessions
A confession is a self-incriminating statement by a suspect admitting or
acknowledging guilt and direct participation in a crime. Among police offi-
cers, it is often loosely interpreted to mean any statements which tie a suspect
to a crime.
Admissions
An admission is far less specific than a criminal confession. It might include
acknowledgment by a suspect to some facts implying some degree of guilt
or involvement in the crime under investigation but falls short of a full
confession.
8 Tradecraft Primer
For more explanations of other associated legal terms, I suggest you explore
Black’s Law Dictionary, which serves as the most comprehensive and authori-
tative source of such terminology. For the most relevant military and intelli-
gence terms, the Department of Defense Dictionary of Military and Associated
Terms (Joint Publication 1-02) and its companion glossary Joint Intelligence
(Joint Publication 2-0) are available online at http://www.dtic.mil/doctrine.
Interrogation’s
Tortuous Past
2
Interrogation and torture have been linked since antiquity and, in a histori-
cal context, commonly practiced by those exercising absolute power over
those they ruled or held in captivity. Despite the passage of thousands of
years, the two remain synonymous in the eyes of many people, even though
torture and interrogations are distinctly dissimilar.
Torture, along with other forms of cruel, inhumane, and abusive treat-
ment or punishment, is illegal by the U.S. Constitution, our laws, and rec-
ognized as an international human rights crime. On the other hand, the
practice of interrogation tradecraft remains a legitimate and essential law
enforcement, military, and intelligence skill.
Where interrogation and torture are still practiced together by lawless
state and nonstate actors, the threads that commonly link them are severe
physical or mental pain or suffering for the victim. This disturbing legacy
demonstrates that torture serves as an expedient tool of interrogators for the
following major reasons:
9
10 Tradecraft Primer
or suspect is very low. And, as we will learn later in this primer, there is also
the likelihood that the use of excessive physical pain and extreme mental
suffering may further harden defensive resistance in uncooperative subjects
(U.S. Congress 2008).
reminding the detainee that only cooperation with the interrogator offers
the heretic a path to something better. Not surprisingly, inquisitors also
believed that extended solitary confinement was one of the most influential
interrogation techniques for breaking a person. We saw many of these same
techniques—noncoercive and coercive—reappearing nearly 600 years
later in the war against terrorism, some labeled “enhanced interrogation
techniques.”
should conclude with the statement “Do you understand these rights as they
have been read to you?”
As part of the Miranda ruling, Chief Justice Earl Warren condemned what
he saw as the trend toward increasingly manipulative, deceptive, and psycholog-
ically coercive tactics relied on by the police to elicit confessions from defendants
during custodial interrogations. The following figure captures some of the major
concerns expressed by Chief Justice Warren as part of the Miranda ruling.
To offset these manipulative tactics, the Miranda ruling also requires the
police seek a “waiver” from the subject before a custodial interrogation can
legally begin. Additionally, such waivers must be granted “voluntarily” and
“knowingly.” The two requirements are exacerbated when the English lan-
guage is not the suspect’s primary spoken language, there is no interpreter on
the scene, and when cultural dynamics come into play. Unless such a waiver is
Interrogation’s Tortuous Past 17
The Second World War elevated the importance of the interrogation trade
craft. In support of both theaters of war—the Pacific and Europe—and even
stateside, the U.S. military established a number of strategic interrogation
centers where high-value enemy prisoners of war (POWs) underwent system-
atic questioning by skilled interrogators.
In the Pacific, we found ourselves at war against the Japanese—a people,
a culture, and a psychology profoundly different from our own. Fewer yet
understood their language. From a military perspective, the Japanese were
seen as fanatics, true believers ready to die for their emperor and in their
total commitment to the bushido code—one that emphasized a no-surrender
warrior mind-set epitomized by the myth of the samurai.
18 Tradecraft Primer
Unfortunately, the historical legacy and valuable lessons learned from our
nation’s successful military interrogation strategy of World War II were lost on a
new generation of American recruits who were largely unprepared for our upcom-
ing battles against Communism, the Iron Curtain, and the Cold War. By 1950,
for example, the army had fallen from over eight million men and women at its
height in the war to less than 600,000 soldiers. In the near frantic demobiliza-
tion of our military after the war, most of our experienced interrogators returned
home to assimilate back to civilian life. This loss in talent had profound implica-
tions on training future generations of interrogators for many decades ahead.
Interrogation’s Tortuous Past 19
Consequences of Physical
and Psychological Trauma
• Posttraumatic stress disorder manifested by prolonged,
recurring flashbacks and nightmares; significant
impairment and instability in life functions; suicidal
tendencies; and weakened physical health
While there were certainly exceptions among the interrogators and their
methodologies—for one, Army Warrant Officer Sedgwick Tourison, who
authored Talking with Victor Charlie: An Interrogator’s Story (1991)—the
Cold War interrogation techniques in Korea and Vietnam largely failed to
offer future generations of interrogators a valuable legacy. As a consequence,
America was little prepared for what was about to emerge in the upcoming
conflicts in the Middle East.
The Gulf War (1990 to 1991) and the Bosnian conflict (1992 to 1995) saw little
advancements in the interrogation tradecraft. Direct military engagements
in these conflicts proved too short to sustain a surge in interrogator recruit-
ment, training, and operations.
The 2001 attacks of September 11, or 9/11, and their aftermath were a dif-
ferent matter. The horror of watching television footage of innocent men and
women jumping out of New York City’s World Trade Towers and their collapse,
followed by news footage of the Pentagon attack, and then learning of United
Flight 93’s crash in a remote cornfield in Shanksville, Pennsylvania, made a
lasting imprint on America’s psyche. Together, the three events represented
the largest ever foreign attack against the U.S. homeland. The fear of further
attacks was pervasive, as was the need to seek answers to urgent questions.
Who attacked us? Why? What did they want? What else were they planning?
The response was clear. We were at war with an enemy unlike any other.
With the encouragement of the American public and the U.S. Congress—and
bolstered by the Joint Resolution of September 18, 2001, which authorized
the use of “all necessary force”—our nation’s leaders used their mandate to
unleash every available tool in our national security arsenal to gather intel-
ligence and respond militarily to the terrorists—to do whatever it took to pre-
vent the next attack. The gloves came off and the Department of Defense and
the CIA responded. Just a day prior to the Congressional Joint Resolution,
on September 17, 2001, President George W. Bush had signed a covert action
Interrogation’s Tortuous Past 23
Renditions
Extradition is a process in which persons suspected of criminal activity are
involuntarily transferred from one country to another—to those which pos-
sessed legitimate arrest warrants for their detention and trial. It is typically
preceded by a formal legal process established by a bilateral treaty between
countries. Other related but dissimilar terms include deportation, in which
aliens residing in the United States are removed after an administrative hear-
ing for violations of immigration laws; and repatriation or resettlement, in
which persons voluntarily agree to relocate to their nation of origin or to a
host country willing to offer asylum. Far less common, though, is the U.S.
government’s involuntary transfer of individuals through a process known
as rendition. Unlike traditional extradition, persons subjected to rendition
typically have no access to the judicial system of the sending country through
which they may challenge their transfers. And, during President George W.
Bush’s administration, involuntary renditions took a prominent place within
our nation’s counterterrorism strategy. Human rights advocates and critics
24 Tradecraft Primer
of the administration claimed that the transfers were often to countries that
permitted harsh interrogation techniques prohibited in the United States,
including torture. In response, the administration did not deny that rendi-
tions took place—a practice that had been in effect since 1986—but denied
allegations that renditions were for purposes of torture (Garcia 2009).
Black Sites
Complementing the rendition program were efforts to remove prominent
al-Qaeda and Taliban operational planners and associates—about 119 high-
value terrorists in total—from their spheres of influence or power, whether
on or off the battlefield, and ship them to remote, covert holding facilities,
nicknamed black sites, where they were held incommunicado by the CIA for
follow-up questioning. In other instances, some were held in Department
of Defense–managed detention facilities; and, in other cases, some were
transferred to liaison partners willing to accept them for questioning (U.S.
Congress 2014).
our laws, and international treaties. We needed to put away the gloves—at
least partially—and we did.
Recognizing the need to modify its operations, CIA had already set in
motion a number of internal reforms for its rendition, interrogation, and
detainee program. Waterboarding stopped in 2003. And the last detainee to
experience an enhanced interrogation was in 2007. Meanwhile, largely as a
consequence of international pressure, a number of black sites had begun
to close. Some detainees were released; others were transferred to countries
willing to accept them or to countries who claimed legal jurisdiction; and, for
the most dangerous, transferred to the Department of Defense’s control and
its detention center at Guantanamo Naval Base, Cuba.
The 1992 version of the Army Field Manual 34–52, Intelligence Interrogation
(1992), clearly recognized the need to restrain military interrogators from
engaging in torture. Prohibited were such things as mock executions; electric
shock; infliction of pain; chemically induced psychosis; forcing an individual
to stand, sit, or kneel in abnormal stressful positions for prolonged periods of
time; food and sleep deprivation; and beatings.
Following the 9/11 attacks, attitudes about interrogations within the
Department of Defense shifted. By December 2001, the Pentagon planned
the use of several new interrogation techniques with suspected al-Qaeda
and Taliban fighters in anticipation of the February 2002 presidential memo,
which denied al-Qaeda and the Taliban the protections of the Geneva
Conventions and its Common Article 3 and denied them traditional POW
status as terrorists. Labeling them stateless unlawful enemy combatants per-
mitted the military to use far more aggressive interrogation techniques than
those authorized for use against lawful, state-sponsored enemy combatants.
Included among the coercive techniques were sensory deprivation, use of
stress positions, forced standing for four or more hours, nudity, and using
dogs for intimidation. It did not last. By late 2003 to early 2004, and largely
in response to internal and external criticism and the shocking images of
leaked photos of detainees held in overseas military detention facilities
in Iraq—images that shocked America’s conscience—the Department of
Defense rescinded most of its most controversial techniques.
Within the U.S. Congress, the momentum against the use of harsh
coercive techniques against captured terrorist fighters gained traction. In
response, the Detainee Treatment Act of 2005 was signed. In turn, the mili-
tary updated its principal field manual to comply with the act. In September
2006 the Army issued FM 2–22.3, Human Intelligence Collector Operations.
Interrogation’s Tortuous Past 27
is little in the way of empirical science to back many of the military’s inter-
rogation or interview tactics and techniques. Still, others imply that several
of the techniques described in the Army Field Manual are likely ineffective,
coercive in some instances, and even counterproductive. Most experts agree
that further empirical-based research is needed to validate the interrogation
techniques or tactics captured within it.
[Although] the enemy we fight has no respect for human life or human rights
. . . this isn’t about who they are. This is about who we are. These are the val-
ues that distinguish us from our enemies, and we can never, never allow our
enemies to take those values away. (McCain 2005)
Nine years later, Senator McCain reiterated his concerns over the rev-
elations and findings now tied to the 2014 Senate Select Committee on
Intelligence report:
Constitutional Provisions
Fifth Amendment
29
30 Tradecraft Primer
The Fifth Amendment creates a number of rights relevant to both criminal and
civil legal proceedings. In criminal cases, the Fifth Amendment guarantees the
right to a grand jury, forbids double jeopardy, and protects against self-incrimi-
nation. The right against self-incrimination serves as an important foundation in
the Miranda ruling. It also requires that due process, commonly interpreted as
fairness, be part of any proceeding that denies a citizen life, liberty, or property.
The “due process clause” prohibits intentional acts by federal officials
done in the course of their government duties, i.e., under color of law, that are
so maliciously offensive to human dignity that they “shock the conscience”
and cause unjustifiable harm to a person.
Sixth Amendment
The Sixth Amendment guarantees the right to a public trial without unneces-
sary delay, the right to a lawyer, the right to an impartial jury, and the right to
know your accusers and the nature of the charges and evidence against you. It
has been most recently tested in a series of cases involving terrorism, but much
more often plays a part, for example, in cases that involve jury selection or the
protection of witnesses, including victims of sex crimes as well as witnesses
in need of protection from retaliation. Along with the Fifth Amendment, the
Sixth Amendment right to an attorney took center stage in the Miranda ruling.
Eighth Amendment
Certainly the shortest among the amendments in the Constitution and often
discussed in the context of the death penalty, the Eighth Amendment prohibits
Rights of Persons in Custody 31
Fourteenth Amendment
Fourteenth Amendment
(excerpt) of the U.S. Constitution
Section 1.
The rulings under the Fourteenth Amendment apply to the states and not the
federal government. The Fourteenth Amendment offers state residents safe-
guards against arbitrary denial of life, liberty, or property by their state govern-
ment. It carries the “equal protection clause” and provides that no state shall
deny to any person within its jurisdiction the equal protection of the laws. At the
time of its introduction, residents among several states, in some circumstances,
had different levels of protections from those offered by the federal government.
Another right found in the Fourteenth Amendment, the “due process clause” is
the only right stated twice in the Constitution, signaling its importance.
While the Fifth Amendment imposes the due process requirement on
the federal government, the Fourteenth Amendment does the same for the
states. In this Amendment, the phrase “equality before the law” interprets
the “due process clause” to prohibit acts by state government officials in the
course of their duties which “shock the conscience;” a ruling we discussed in
Chapter 2 under Rochin versus California (1952).
International Treaties
Like the system of checks and balances in the U.S. Constitution, the United
States has elected to subject itself to international laws and protocols that
32 Tradecraft Primer
offer checks on the use of power in times of war and international conflict.
Such recognition stemmed in part from the belief that only by binding itself
to a system of domestic and international laws that oppose abusive use of
power, such as torture, could the United States hope to avoid becoming what
it most opposes—a totalitarian regime.
The Geneva Conventions of 1949 and its four separate treaties, reflected
in the above figure, are at the core of international humanitarian law, the
body of law that seeks to regulate the conduct of war. Through it, responsible
nations seek to protect innocent persons from harm who do not, or no lon-
ger, take part in fighting, such as noncombatant civilians, aid workers, chil-
dren, women, medical personnel, and shipwrecked and wounded soldiers.
As of the year 2000, 194 nations agreed to the Conventions, making it largely
accepted throughout the globe.
Respect and protection of human life are at the root of the Geneva
Conventions. To accomplish it, the Conventions call for punitive criminal
trials against nations and leaders who violate its treaties. Such violations are
formally called “grave breaches.” Those responsible for “grave breaches” are
liable for extradition and trial to the International Criminal Court in the
The Hague, no matter what nationality they may hold. Among other duties
of the signatories to the Conventions are the obligations, vis-a-vis the civil-
ian population, to provide humanitarian relief in territories where they serve
as occupying powers; and the duty to permit access to detainees and POWs
under their custody or control to the International Committee of the Red
Cross.
Common Article 3
Common Article 3 marks a breakthrough in the agreements since it cov-
ers, for the first time, situations of noninternational armed conflict or, in
other words, conflicts short of general war. According to the International
Committee of the Red Cross, 80% of the victims of conflicts since 1945 have
been victims of noninternational armed conflict and, typically, such con-
flicts are often even more cruel and lethal than general international wars.
Types of noninternational armed conflicts vary greatly. They include tradi-
tional civil wars, internal armed conflicts that spill over into other nations, or
internal conflicts in which a third-party government or a multinational force
intervenes alongside a legitimate government under attack. These include
our experiences in Korea and Vietnam and contemporary conflicts such as
present-day Syria, Iraq and Afghanistan.
34 Tradecraft Primer
In the case of armed conflict not of an international character occurring in the territory
of one of the High Contracting Parties, each party to the conflict shall be bound to apply,
as a minimum, the following provisions:
(1) Persons taking no active part in the hostilities, including members of armed forces
who have laid down their arms and those placed “hors de combat” by sickness, wounds,
detention, or any other cause, shall in all circumstances be treated humanely, without
any adverse distinction founded on race, colour, religion or faith, sex, birth or wealth,
or any other similar criteria.
To this end, the following acts are and shall remain prohibited at any time and in any
place whatsoever with respect to the above-mentioned persons:
(a) violence to life and person, in particular murder of all kinds, mutilation, cruel
treatment and torture;
(c) outrages upon personal dignity, in particular humiliating and degrading treatment;
(d) the passing of sentences and the carrying out of executions without previous
judgment pronounced by a regularly constituted court, affording all the judicial
guarantees which are recognized as indispensable by civilized peoples.
(2) The wounded and sick shall be collected and cared for.
An impartial humanitarian body, such as the International Committee of the Red Cross,
may offer its services to the parties to the conflict. The parties to the conflict should
further endeavour to bring into force, by means of special agreements, all or part
of the other provisions of the present Convention.
The application of the preceding provisions shall not affect the legal status of the
parties to the conflict.
Importantly, this definition clearly specifies that both physical and men-
tal suffering can constitute torture, and that for such suffering to constitute
torture, it must be purposefully inflicted. Additionally, acts of torture covered
under the Convention must be committed by someone acting under the “color
of law.” So, for example, if a private individual is the cause of intense suffering
of another, absent the “instigation, consent, or acquiescence” of a public offi-
cial, such action does not constitute torture for purposes of the Convention.
The Convention also requires governments to take effective measures to pre-
vent torture within their borders, and forbids governments from transporting
people to any country where there is reason to believe that they will be tortured.
The United States ratified the Convention in 1994. But, it did so with a
Senate reservation that (1) the act specifically intended to inflict severe physi-
cal or mental pain or suffering; and that (2) the U.S. considers itself bound
to prevent cruel, inhuman or degrading treatment or punishment only to the
extent that such treatment or punishment is prohibited by the Fifth, Eighth,
and Fourteenth Amendments to the U.S. Constitution.
Istanbul Protocol
The 1999 Istanbul Protocol, also called The Manual on the Effective Investigation
and Documentation of Torture and Other Cruel, Inhuman or Degrading
Treatment or Punishment, is a nonbinding set of international guidelines which
encourage governments to document incidents of torture and other forms of ill-
treatment and to punish those responsible in a prompt and impartial manner.
Among its provisions, the Istanbul Protocol warns governments, physicians,
and lawyers investigating incidences that “the absence of physical evidence
should not be construed to suggest that torture did not occur, since such acts of
violence against persons frequently leave no marks or permanent scars.”
the plaintiff to show that he or she exhausted attempts to petition the courts
where the event took place, if possible, before seeking the help of U.S. courts.
In 1992, Sister Dianna Ortiz was the first to file a case under the act, in
a civil action against former general and Defense Minister Héctor Gramajo
of Guatemala, contending that he was responsible for her abduction, rape,
and torture by military forces in Guatemala in November 1989. A federal
court in Massachusetts ruled in her favor, awarding her $5 million in dam-
ages in 1995. And, the TVPA has also been used by both foreign national and
U.S. victims of terrorism to sue foreign states that had been designated by
the United States as sponsors of terrorism, such as Iran, if the plaintiff can
show that his or her injuries were caused by the state’s support of a terrorist
organization.
jurisdiction of the United States. It was presumed that such acts would be
covered by existing applicable federal and state statutes. However, it did add
Chapter 113C to the United States Criminal Code (Federal Torture Statute,
18 U.S.C. § 2340–2340B), which criminalizes acts of torture that occur outside
the United States to implement its treaty obligations under the Convention.
The Torture Act criminalizes acts of torture committed by a government
official or representative acting “under color of law” and specifically intend-
ing to inflict severe physical or mental pain or suffering upon a person within
his custody or control under the following four elements of proof:
Further, the executive order directed the U.S. Attorney General to cre-
ate a Special Interagency Task Force on Interrogation and Transfer Policies.
Among its responsibilities, the Special Interagency Task Force was tasked to
On August 24, 2009, the Special Interagency Task Force released its find-
ings and concluded
• That the Army Field Manual “provides appropriate guidance for mil-
itary interrogators and that no additional or different guidance was
necessary for other agencies” (DOJ 2009). It did not further amplify.
• That with regard to the rendition program, the Task Force mandated
U.S. transfer practices included injecting the U.S. State Department
to monitor the treatment of transferred persons to nations receiving
detainees.
For our nation’s most dangerous terror captives, the Attorney General
approved the creation of the High-Value Detainee Interrogation Group (HIG).
By design, the HIG is to bring together the most effective and experienced
interrogators from across the intelligence community, the Department of
Defense, and law enforcement; and its main role would be intelligence gather-
ing. Yet the Special Interagency Task Force guidance also provides the option
of preserving information to be used in potential criminal investigations and
prosecutions. Interrogations of high-value terrorists would be performed by
mobile teams of experienced interrogators, analysts, subject matter experts,
Rights of Persons in Custody 43
and linguists. Among its roles, the HIG would also develop and publish a set
of best practices for conducting interrogations.
In a follow-up to his executive order and in a White House press release
on April 16, 2009, President Obama stated that his administration was not
interested in prosecuting current and former intelligence officers who car-
ried out interrogations based on the Department of Justice’s legal reasoning
prior to the issuance of his 2009 executive order:
This is a time for reflection, not retribution. I respect the strong views and
emotions that these issues evoke. We have been through a dark and painful
chapter in our history. But at a time of great challenges and disturbing dis-
unity, nothing will be gained by spending our time and energy laying blame
for the past. Our national greatness is embedded in America’s ability to right
its course in concert with our core values, and to move forward with confi-
dence. That is why we must resist the forces that divide us, and instead come
together on behalf of our common future. (White House 2009)
The case law rulings and interpretations of the Fifth, Sixth, Eighth, and
Fourteenth Amendments are continuously evolving for both criminal sus-
pects held in custody by police within the United States and for foreign terror
suspects and enemy combatants held by our military in overseas U.S. govern-
ment detention facilities. All are open to evolving legal interpretations and
policy debates.
In general, the courts have determined the following types of acts are
prohibited under these Amendments:
Understanding Memory
45
46 Tradecraft Primer
Shown in the following figure are examples of some factors that may neg-
atively influence or alter memory recall and the ability of a person to accu-
rately perceive, store, and retrieve information.
Gisting
Our memories favor gisting (broad concepts) over details. So while the capac-
ity of human memory for gist is quite good, our memory for associative details
may fail us, particularly over time or in high-stress situations, and is vulnerable
to suggestion. It seems that in a highly charged life-altering event, we also expe-
rience a sort of tunnel vision retaining the most vivid memories of the central
or core event while often discarding peripheral information. Such implications
about our memories are important, especially when an interrogator is trying to
help someone recall details for court testimony in a criminal case or when we
are debriefing a victim or witness after a terror attack.
Reality Mapping
Errors in reality mapping mean that a person may retain a memory, but
forget or misattribute the origin of that memory. For example, a mem-
ory may have originated in a daydream, a conversation with a friend, a
story read or seen in a movie. In trying to recall the memory, the per-
son may misattribute the original source to the wrong one. This explains
why the memory may be real in the mind’s eye, but a real memory is not
On Being Human 47
Stress
Stress, even at moderate levels, may impair memory recall in subjects—
especially during interrogations—or in eyewitnesses (Loftus 2011). A text-
book example of this comes from the annals of Northwestern University’s
School of Law near Chicago where Professor Fred Inbau—the respected
lifelong associate of John E. Reid—taught criminal justice for 32 years.
During one of his classes, an armed robber burst in and mugged Inbau in
the middle of a lecture on policing. After the robber fled with his briefcase,
Inbau asked the class to describe his attacker. An abbreviated synopsis of
student observations is captured below. The results were startling.
Some said the robber was fat; others said thin. Some said the robber wore
glasses; others said he didn’t. Some said he was short about 5 feet 6 inches;
others as tall as 6 feet 6 inches tall. Some said the robber’s hair was jet black;
others said bleached blond or it just might have been mousy brown. Some
said the robber wore a denim shirt and blue jeans; others a leather jacket and
brown corduroys. (The Economist, June 11, 1998)
By the way, the entire event was staged. Inbau, the professor, was a skep-
tic on the reliability of eyewitnesses and sought to persuade his students to
put their faith in hard forensic evidence over witness statements.
Passage of Time
We know memories decay over time without use, but not all memories
decay at the same rate. Additionally, once recovered, information apparently
becomes easier to retrieve the second time around, thus slowing the decay.
Once remembered, the repetition of a story or event may have an impact on
the retrieval of other ancillary information to the point where the story will
slightly change with each retelling, as new details are recalled and retrieved.
Along these same lines, the more meaningful and personally relevant an
event is to the person, the more easily the person will retrieve the core infor-
mation. If carefully done, providing cues or prompting with partial detail
may help the person recall information. But be careful. Priming memory
with hints and cues may also corrupt the accuracy of that information, even
in fully cooperative subjects.
48 Tradecraft Primer
Situational Dynamics
Such factors may include the circumstances and the time of day of the arrest
and the interrogation. More often than not, for example, executing an arrest
early in the morning and suddenly waking someone up from sleep is disori-
enting and may weaken a subject’s ability to resist and cope with the subse-
quent questioning. Or, simply the shock of capture might influence a subject
to cooperate.
Fear
Fear involves the desire to avoid harm and uncertainty and, in either
instance, can be a powerful motivator. Going through an arrest and being
confined behind bars are clearly stressful events, especially for the first-
time offender. With rare exceptions, people change when they enter the
On Being Human 49
interrogation room and are brought under custody and placed in detention.
They frequently lose their identity and confidence. Loyalties change; pri-
orities change (Interview with Michael Koubi: Israeli Interrogator 2004). A
person’s imagination may go wild as well. Such uncertainty frequently raises
fear levels: fear of being locked up with strangers; fear of the consequences
for lying to the interrogator; and, if guilty, fear tied to the consequences of
a confession. Such emotions may serve as powerful precursors for either
truth-telling or deceit.
I was very afraid. I felt like it would be the last night of my life right there. That
these guys were going to kill me. That these guys were going to brutally kill
me. . . . They [the guards] began hitting me and I thought to myself “bring it
on.” I expected it. Then they stripped me of my clothes; forced me to stand in
the dark naked and cold and tied me to a pole for 8 or 9 hours overnight. Then
they brought me into a small dark cell, partially clothed me and had me lie on
a bed facing upright, restrained with one arm and leg on opposite bed posts;
and left me that way in full view of hardened prisoners walking past my cell. . . .
So, I’m like some kind of animal in a cage here . . . like I don’t even have life in
me. . . . I was totally exposed, humiliated, and felt completely vulnerable. (Fox
News Interview with Andrew Tahmooressi 2014)
Physiological Factors
Upon initial arrest, subjects commonly experience heightened physiological
arousal, which includes increased heart rate and blood pressure, irregular
50 Tradecraft Primer
Perceptions
A subject’s behavior during an interrogation is often influenced more by per-
sonal perceptions about what is happening rather than by the actual behavior
of the interrogator or actual events. For instance, a guilty subject’s percep-
tions about the strength of evidence in possession of the police often serve as
a strong motivator either to confess or to continue deceptive lies. For most
people, a guilty subject is far more likely to confess if he or she perceives
that the incriminating evidence is strong. Or, if the subject perceives that the
interrogator is experienced and doggedly persistent, the person may simply
confess to avoid even tougher questioning. On the other hand, if a guilty sub-
ject believes that the investigator lacks sufficient evidence or lacks adequate
experience, a hardened suspect or detainee may simply continue to lie or
deceive rather than self-incriminate and open up about the information in
his or her possession.
Physical Setting
The physical setting of the interrogation room and the detention cen-
ter also play an important role in the success or failure of influencing a
subject to talk. For an interrogator, it is worth considering how to create
an environment that facilitates effective communication exchanges and
getting to the truth rather than establishing physical barriers or distrac-
tions that may inhibit effective communication. The research suggests
that it is easier to persuasively influence people who find themselves in a
conducive environment that resonates in positive ways. Keep extraneous
people, noise, and voices to a minimum. Make sure the room’s tempera-
ture is set at a comfortable level. And pay attention to strange odors that
may serve as a distraction. Other suggestions for setting up the interroga-
tion room are reflected in the following figure.
On Being Human 51
• Select plain, simple decor, neutral off-white • Use unobtrusive A/V recording devices and
wall paint with good lighting. hidden cameras that do not distract—these
are preferred to one-way windows.
• Keep noise to a minimum, providing privacy
without any distractions. • The interrogator and the subject should be
separated by about 4 to 5 ft and should directly
face each other without any other object
• Interrogators should dress conservatively, between them to avoid any sort of physical
preferably in business attire; most guidelines barrier.
suggest no uniforms.
Bias
Important to the interrogation process is the need to understand our biases
and their impact on us. Our biases wield a tremendous influence not only
on the interrogator but, equally as well, on the suspect or detainee and the
evolving interpersonal dynamics between the two. And, this influence is
not always negative. Biases can exert both positive and negative influences
among people—on our attitudes, our perceptions and beliefs, and treatment
of each other. Whether in a law enforcement or intelligence context, the
important thing to remember is that our biases can skew objectivity in an
interview or interrogation, the direction an investigation takes, the ability
to establish rapport, the tone and types of questions asked, and the outcome
of an interrogation or even an entire investigation.
By the time most interrogators enter the interrogation room, they are
fully formed adults with a history of family baggage, decades of group
and cultural influences, and a lifetime of professional and personal expe-
riences behind them. Most law enforcement officers have climbed the
ranks from patrol officer to detective before conducting interrogations
as part of their investigative duties. Similarly, most intelligence profes-
sionals managed a successful career before leading them to a midcareer
decision to train as interrogators and debriefers. Among their counter-
parts, only military interrogators possess a full-time career track and are
trained as interrogators upon entry to the armed forces. And, don’t forget,
suspects and detainees are likewise influenced by their childhood and life
experiences. Over the course of all their lives, these people—interroga-
tors and suspects or detainees—have collected millions of memories and
such thoughts wield powerful conscious and unconscious influences.
52 Tradecraft Primer
Some of our memories are fairly obvious but most are stored in the recesses
of our brains. The circumstances we encounter can trigger those memories,
often in ways that we are not fully aware. Some we readily acknowledge and
are called conscious biases; others may not be as obvious and are hidden away
from our conscious thoughts but just as influential. We call these uncon-
scious biases. During the interrogation process, conscious and unconscious
biases may lead us down the wrong path, prejudicing our judgments of prob-
able guilt or innocence in others and the value of any information we elicit
from them simply based on biased stereotypes. In psychology, this is referred
to as “confirmation bias.”
Can we eliminate the hold that conscious and unconscious biases
have over us? Perhaps not as much as we might hope, especially that of
unconscious bias. But, by exercising self-awareness and acknowledg-
ing the existence of bias and the influence it may have over our lives,
especially inside the interrogation room, are big steps in mitigating and
marginalizing their influence. In the process, acknowledging bias may
prompt us to take greater steps to see the suspect or detainee on a human
level (Ross 2014).
the inspirational story of former Olympian and World War II POW survivor
Louie Zamperini, who served as a bombardier in the Army Air Corps in the
Pacific theater. Here is a stylized account from the movie that emphasizes
this point:
On May 27, 1943, while on a search mission for a downed aircrew, mechani-
cal problems caused Zamperini’s plane to crash into the Pacific Ocean 850
miles south of Oahu, Hawaii. Adrift in a rubber raft nearly 50 days, the
three surviving airmen subsisted on what little rainwater and fish they
could catch until the Japanese Navy discovered him, and his only surviv-
ing companion, near the Marshall Islands. Separated from his compan-
ion, Zamperini was initially held at Kwajalein Atoll for several weeks in a
small, confined cage-like cell. Fearful, isolated, and absent human interac-
tion, Zamperini acted out in bizarre ways, often screaming and slamming
his body against the sides of his cage. Forty days later, he was transferred
to Ofuna Interrogation Center near Yokohama, an undeclared internment
facility for high-value detainees. Later, he is transferred yet again to Tokyo’s
Omori POW camp and eventually to Naoetsu POW camp, where he stayed
until August 1945 and the war’s end. At both of these last two internment
camps, Zamperini encountered the brutal and sadistic Japanese Corporal
Mutsuhiro Watanabe, who took on the role of Zamperini’s tormentor, sub-
jecting the airman to almost daily inhuman treatment and abusive beat-
ings, yet reinforcing the unyielding resolve within Zamperini to survive.
In a major scene near the end of the movie we see Zamperini struggling to
stand tall holding a wooden beam over his head. Recognizing his inability
to defeat him, Watanabe fell to his knees in tears. Zamperini survived his
mistreatment and the war, unbowed and unbroken through sheer determi-
nation and courage.
The word rapport comes from the French raport, meaning “to report.”
The earliest use of the term referred to the act of bringing back information
and connecting one party to another. A rapporter was one who connected or
formed a relationship between two parties through the act of reporting some
type of information. Reporter, the occupational identifier of a person tied to
the news media, is a derivative of the word. The term rapport has evolved to
mean a “special bond” between two persons, in this case between the inter-
rogator and the subject.
Building rapport is an important factor in almost all successful inter-
rogations and starts the moment you make eye contact with the subject and
continues throughout all your interactions. It involves the interrogator creat-
ing the perception of a constructive experience for the subject on an interper-
sonal or psychological level (Tickle-Degnen & Rosenthal 1990).
If the subject perceives that he or she will be treated fairly and learns
to trust and respect the interrogator, then, perhaps, he or she may be more
responsive to the interrogator’s questions. Anecdotal evidence suggests that a
failure to build rapport early in the interrogation process is one of the leading
causes of unsuccessful interrogations (Walsh & Bull 2012).
One way to help in the process of rapport-building is to create in the sub-
ject’s mind a “perception of similarity” between the interrogator and the sub-
ject. According to a 2014 Harvard Business Review article by Northeastern
University Professor David DeSteno, “The Simplest Way to Build Trust,” there
is nothing complicated about it. All that is required to increase a person’s
willingness to cooperate is to find and emphasize something—anything—
that will cause the subject to see a common link or special bond with the
interrogator. It could be as small as an article of clothing, pendant, or wrist-
band that both share; or the ability to leverage common cultural or linguis-
tic identities; or a shared meal, snack, or beverage. Or it might be simply a
lighthearted discussion about a favorite sport or athlete before beginning the
serious questioning.
read of the subject and develop the ability to construct a more persuasive
message that resonates on a human level.
Research shows that interrogators who think through what they say,
understand the power of their words, and speak in a calm, steady, and clear
tone of voice have a greater chance of achieving their desired outcomes.
Such interrogators possess the ability to deliver persuasive and influential
messages that may ultimately move an uncooperative subject to the goal of
responding to questions with useful and reliable information in support of
either intelligence requirements or an open police investigation (Heuback
2009).
Research suggests that those who are verbally aggressive or abusive
lower their chances of persuasively influencing the listener. Sure, there are
times when raising one’s voice might be effective. Yet no one enjoys being put
down and called names. No one enjoys being made to feel inferior and less
than human. No one enjoys being humiliated. Such interrogators and their
abusive language are more frequently perceived as less effective in achiev-
ing successful interrogation outcomes. Verbally abusive interrogators make
people feel uncomfortable and rely on character attacks, competence attacks,
insults, teasing, ridicule, profanity, etc. The targets of their abuse not only
will resent them, but also will likely resist their efforts of persuasion and
influence (Delia 2008).
On another point, it is important that the interrogator be respected by
the subject and one of the most effective ways of accomplishing that is by
controlling your demeanor, the tone of your voice, and the words you use.
The selection of words you use and how you deliver them do matter. Those
interrogators who understand this have an advantage over other interroga-
tors. Moreover, as you will read next, gaining perceived credibility, trust, and
respect in the eyes of the subject further supports your efforts at rapport-
building and persuasion.
1. Trust/respect 4. Commitment/consistency
3. Reciprocity 6. Scarcity
Adapted from Cialdini, R. B., Influence—The Psychology
of Persuasion, William Morrow, New York, NY, 1984.
Authority
Most cultures respect requests from authority figures. We are also more likely
to be influenced by messages from a person whom we perceive in respectful
terms—those that use titles such as “detective,” “senior sergeant,” or “doc-
tor.” Such titles and personas elevate the status of the interrogator in the eyes
of the subject and may help contribute to influencing a subject’s willingness
to talk. So, select your persona carefully.
Reciprocity
There is a powerful—often unspoken—social norm of reciprocity, variously
known as “give and take,” or a “two-way street.” The philosophy behind this
theory is that most people are more likely to respond positively to requests
for information from someone who has first provided a benefit, incentive, or
favor to them—whether tangible or intangible—rather than from someone
who has not. Such a benefit might mean a warm meal or the ability to call
their loved ones. When a person begins to feel the pull to reciprocate, a sus-
pect or detainee may have often little to offer the interrogator other than the
information he holds.
to discuss with the subject that a particular request for information does not
violate his or her prior commitments to others and that, perhaps, responding
to the request would serve to help family or friends.
Social Validation
Social validation is especially influential when these two elements are pres-
ent: (1) uncertainty—a person who is unsure of his or her surroundings
and in an ambiguous situation is more likely to seek social validation—and
(2) similarity—people are more inclined to follow the lead of others in social
settings who seem similar to themselves. Using this principle, a detainee or a
suspect is more likely to provide information if he or she believes “others” in
his or her cohort, such as a criminal gang, have already done so. This works
most powerfully when the others are similar in various ways (e.g., age, race,
interests, and socioeconomic status) to the subject.
Scarcity
Under the scarcity principle, something that is easily attainable is not nearly
as desirable as something scarce or rare—such as a phone call to loved ones.
An interrogator might offer a conditional incentive for information that is
available only if the subject decides within a specified time frame, after which
“all deals are off.” To a subject in confinement, the diminishing availability of
the incentive serves as a potent motivating force.
Major Influencers on
Intrapersonal Dynamics
Appreciation
Affiliation
Autonomy
Status
Role
Adapted from Fisher, R., and D. Shapiro,
Beyond Reason: Using Emotions as You
Negotiate, Penguin Books, Westminster,
London, 2005.
58 Tradecraft Primer
The degree of influence these five core needs have over people varies
from person to person. In other words, people have stronger needs in some
areas than others. For instance, one subject may have a stronger desire to feel
respected, while another may have a stronger need to feel a sense of compan-
ionship. Moreover, all five core concerns are in constant flux and must be
continuously evaluated for the person or target group you are trying to influ-
ence; their degree of influence changing over time. From an interrogator’s
vantage point, understanding these five core concerns provides an insightful
opportunity to understand the subject on an intrapersonal level. By doing so,
you will have another valuable tool toward rapport-building, influencing the
subject, and achieving a successful outcome in the interrogation.
Appreciation
People often feel appreciated when they believe someone seeks to understand
their point of view. Appreciation may be communicated verbally, such as by
the use of a respectful language, or by the action of offering something spe-
cial to the subject, perhaps as simple as a cup of coffee (which may also lead to
some reciprocity). By doing so, an interrogator shows the detainee or suspect
that he or she empathizes with many of the subject’s experiences, thoughts,
and feelings.
Affiliation
Feeling connected to others can be emotionally comforting. Rapport can
result more easily and quickly when people believe in the perception that they
have something in common. Here, the interrogator might seek to uncover
common links with the subject, perhaps by discussing family, work expe-
riences, religious backgrounds, sports, or hobbies. Emphasizing the shared
nature of their common experiences increases the subject’s relationship to
the interrogator in positive ways, which the interrogator can then leverage as
a tool during questioning.
Autonomy
The need for autonomy varies across cultures and among individuals.
However, almost all people wish to feel they possess at least some control
over their lives. A person who has a strong need for autonomy is likely to find
detention particularly tough, and might likely become even more resentful
if constantly told what to think, what to talk about, and how to behave—
in addition to being told what to wear and when to eat and sleep. Since con-
trol is built into a detention setting, the interrogator may be able to mitigate
resistance by creating the perception that the subject is being offered some
small area of control over their lives—to stand or to sit, whether to eat alone
privately or with a group—in exchange for cooperation. At times, it might
On Being Human 59
Status
Almost all individuals enjoy the feeling that they are respected and viewed
as important. Regardless of the interrogator’s private opinion of the subject,
acknowledging a subject’s former status—as a professional person, a leader,
a parent, etc.—may provide another way for an interrogator to gain some
persuasive leverage. Such recognition elevates the subject’s sense of self-
importance while elevating positive perceptions of the interrogator.
Role
People play many roles in life and may find it hard to give up these roles, par-
ticularly while detained behind bars. If a subject is viewed and treated only
as a radical jihadist or a hardened criminal, he or she will likely persist in
such behaviors and belief systems. An interrogator might reduce the subject’s
resistance by drawing out other roles that the subject has played—perhaps as
an educator, a student, a father, a husband, a theologian, or a member of a
sports team.
Seek Miranda
waiver; if none, Develop the
terminate interrogation
interrogation strategy
The law enforcement interrogation cycle portrayed above captures the major
steps and decision points in a baseline interrogation of a criminal suspect.
Each step around the circle dependent on the step preceding it. The inner cir-
cle emphasizes that throughout the cycle, the interrogators are continuously
evaluating the suspect’s responses for reliability and usefulness, truthfulness or
deceit, and cues to guilt or innocence. A conceptual framework for an intelli-
gence-related interrogation will also be addressed later in this chapter. In most
cases, however, the framework for law enforcement interrogations provides an
61
62 Tradecraft Primer
insightful tool for the intelligence community as well, less the need to Mirandize
an alien enemy combatant captured outside the United States and its territories.
Unlike classic legacy methodologies, this contemporary model advo-
cates spending extra time and energy in four steps often overlooked and
not routinely emphasized: (1) researching, collecting, and analyzing relevant
background information on the crime and suspect; (2) framing initial ques-
tions leading up to the noncustodial interview and custodial interroga-
tion; (3) crafting a flexible interrogation strategy tailored to the subject; and
(4) corroborating postinterrogation outcomes—particularly a confession or
an admission—with the oversight of senior managers. Investing sufficient
time and energy in corroborating and evaluating postinterrogation out-
comes aims to limit the influence of confirmation bias on the part of the
interrogator, limits false confessions from entering the judicial system, and
injects stronger accountability into the overall process.
victims and witnesses follow a similar pattern. They open with a series of ques-
tions aimed at collecting demographics from the witness or victim and then
move on to the perfunctory open-ended “What happened?” In a matter of a
few seconds into the respondent’s narrative explanation, the interviewer typi-
cally cuts off the person and unleashes a barrage of close-ended, short-answer
questions: “How old was the robber?” “Was he white or black?” “Was he tall or
short?” “Did he have a weapon?” “How much money was stolen?” This line of
questions continues until the investigator exhausts his or her arsenal of crime-
relevant questions. At the end, the interview terminates with the pro forma “Is
there anything else?”
Fisher and Geiselman (2010) assert that the typical background inter-
view is too heavily dominated by the investigative interviewer asking far too
many questions; forcing the witness or victim to play an ancillary or subor-
dinate role. They claim that too many witnesses or victims merely “help out”
in the process—giving short answers to questions that are far too specific,
close-ended, or leading. Additionally, most victims and witnesses are often
discouraged by investigators from volunteering details that do not relate to
the immediate question; in the process, chains of thought are frequently
interrupted and disrupted. Emoting emotions are typically discouraged,
too, despite the fact that in many instances the person just experienced a
traumatic life event. Instead, the sequencing of the interview and the ques-
tions too often follow a perfunctory written checklist and, quite often, are
designed to confirm the interviewer’s hypothesis. Under such frameworks,
typical police questioning practices limit the amount of information wit-
nesses provide and increase chances of inaccurate responses. In summary,
classic questioning methodologies encourage people to withhold unsolicited,
yet important, information; emphasize abbreviated answers to close-ended
questions; depersonalize the question-and-answer process; emotionally
handcuff the victim and witnesses; and, in the end, make them feel more like
a suspect than as part of the investigative process and a team member to the
investigation.
Instead, Fisher and Geiselman (2010) suggest that investigators need to
be better listeners and refrain from asking too many questions—so many
questions, in fact, that investigators typically overwhelm the respondent.
Broad open-ended questions are far more effective. Investigators can fur-
ther help witnesses and victims by enhancing their memory recall of a crime
event by considering the following suggestions:
ask the right questions, you need to know something behind framing ques-
tions. This is especially true for the noncustodial interview, which hinges
on the ability of an interrogator to ask meaningful questions of the subject.
So avoid suggestive questions that can lead people to incorporate inaccura-
cies in their responses. The subsequent recall of incorrect information can be
partially offset by not introducing misinformation or contamination through
the use of poorly framed questions.
Think through, too, what your questions may reveal to the subject in the
way of expectations and perceptions. Whether intentional or not, a question
may provide the recipient insights about what you may expect him or her to
know or not know and what you, the interrogator, may know or not know.
Perceptive subjects may likely use these insights to their advantage.
To avoid poorly framed suggestive and contaminated questions, brain-
storm your proposed questions ahead of time with the assistance of another
interrogator. Together, you should explore the range of the information
gaps you need filled and explore the range of possible assumptions under-
lying the suspected person’s involvement or knowledge of the act or event.
Importantly, too, by participating in such creative thinking processes before
you enter the room, you will limit the influence of bias in your questioning.
Remember, too, that knowing the specific elements of proof for the particu-
lar category of crime under investigation will help you focus and frame your
questions to the crime.
In planning your interrogatives or questions for the noncustodial or
pre-interrogation interview, rely on open-ended questions, which require
the subject to amplify answers in narrative-type responses, rather than on
close-ended questions, which typically produce short yes/no responses. And
remember these six key questions: “who?” “what?” “when?” “where?” “how?”
and “why?” These six questions provide you the basic building blocks to use
in asking your questions whether in a criminal or intelligence context.
By the way, here are some general suggestions from experts, such as the
authors Robert Royal and Steven Schutt in their seminal book The Gentle Art
of Interviewing and Interrogation (1976), on the fundamentals of good ques-
tion design:
• Use precise questions. A precise question is one that calls for a spe-
cific or an exact answer. It limits the requested answer to a definite
item of information.
• Use discerning questions. Discerning questions are questions designed
to produce information directly bearing on the matter under discussion.
• Design your questions to accommodate the cognitive intellect, the edu-
cation level, and the linguistic ability of the person under questioning.
• Rehearse your questions in advance especially if using an interpreter.
Acceptable Rationalization
Sensory Acuity
• Isolating suspect from family and friends (66%) • Offering the suspect sympathy, moral justifications,
and excuses (13%)
• Conducting the interrogation in a small, private • Interrupting the suspect’s denials and objections
room (42%) (13%)
• Identifying contradictions in the suspect’s story • Implying or pretending to have independent
(41%) evidence of guilt (7%)
• Establishing rapport and gaining the suspect’s trust • Minimizing the moral seriousness of the offense
(32%) (29%)
• Confronting the suspect with evidence of his guilt • Appealing to the suspect’s religion or conscience (5%)
(22%)
• Appealing to the suspect’s self-interests (11%) • Showing the suspect photographs of the crime
scene and the victim (3%)
Based on Kassin, S. M., R. A. Leo, C. A. Meissner, K. D. Richman, L. H. Colwell, A. M. Leach,
and D. La Fon, Police Interviewing and Interrogation: A Self-Report Survey of Police Practices
and Beliefs, American Psychology–Law Society/Division 41 of the American Psychological
Association, 2007.
Classic legacy tactics and techniques taught to police include direct con-
frontation, theme development, developing details, alternative questioning
technique, falsifying evidence, invoking guilt and responsibility, manipu-
lative role-playing, and implying promises. By relying on these aggressive
influence strategies and tactics, investigators and interrogators are taught to
deceptively manipulate the way a subject feels, thinks, and behaves in ways
he or she might otherwise not and in ways that advance the interrogator’s
underlying assumptions about the subject’s guilt or knowledge.
The Direct Confrontation Direct confrontation normally occurs right
up front in most traditional interrogation models and basically says to a
suspect—“I know you did it, you know you did it, just admit it, and we
can move on.” Clearly, this approach is accusatory in tone, emotionally
charged, and based on the assumption that the subject is guilty. If this fails
and the suspect resists, an interrogator’s next option is commonly to rely on
what is termed the tactic of theme development.
76 Tradecraft Primer
The direct approach permits the interrogator to lessen the intensity so com-
mon in former interrogation models, and relies more on elicitation skills.
resistance. For instance, you cannot say on the one hand, “I respect you for
your honesty and integrity,” and then turn around and say, “Now will you tell
me a secret about your organization.” You have to be a bit more sophisticated
than that. Of course, in some cultures this idea of stroking someone’s ego
may yield a different outcome than in Western societies.
suspect or detainee into that of an expert implies that the interrogator takes
on the role of novice. In either case, the roles can indirectly disable a target’s
resistance. Such role transformations have many implications particularly
for those who are long-term detainees of the intelligence community. First, it
implies that both the interrogator and the subject are now working coopera-
tively on a mutual goal. For instance, the interrogator might ask the subject to
instruct, educate, and mentor on the beliefs of the subject’s former cohort unit.
By implication, the subject now has less need to feel threatened and is being
respected for his or her knowledge. Second, such role transformations imply a
longer-term relationship with more opportunities for interaction than a tradi-
tional interrogator/subject relationship. Third, a long-term relationship implies
that there will be future opportunities to reciprocate that may result from this
interaction.
An Alternative Option to Defeat Resistance: Fear Appeals Fear appeals
(messages) are powerful strategies that attempt to change attitudes by relying
on the negative emotion of fright to gain cooperation from a resistant subject.
As a future-oriented negative emotion, it is closely tied to anticipated regret,
scarcity, and perception management (Stephenson and Witte 1997).
Initially developed to promote healthy lifestyle changes and choices
among medical patients—such as the increased risk of melanoma without
routine, daily use of skin creams with sun-block protection—fear appeals
generally contain two parts: (1) a fear component and (2) a desired response.
Typically, the subject first evaluates the fear component, which is defined
by the message’s severity. If the message initiates perceptions of fear that
reach a certain threshold, then the subject next evaluates the effectuality
of the desired response and the consequences for noncompliance. It is the
combination of the perceived fear component coupled with the ability of the
subject to comply with the desired response and the weighing of the conse-
quences for noncompliance that determine successful outcomes.
Traditional research believed that moderate fear appeals were most effec-
tive; low fear appeals did not portray sufficient degrees of negative conse-
quences to influence subjects; and high fear appeals may have frightened
subjects too much and increased resistance and defensive avoidance.
More recent research has changed views about high fear appeals. Such
research demonstrates that properly communicated, strong or high fear
appeals that are coupled with realistic recommendations that are easily and
effectively executed by the subject, and avoids the perceived negative con-
sequences, result in the highest degree of positive motivational influence.
Alternatively, strong fear appeals that are coupled with ineffectual recom-
mendations (too difficult, too time consuming, unrealistic), possess the
lowest degree of influence on the subject. In the latter instance, subjects
88 Tradecraft Primer
commonly engage in denial (e.g., “I’m not going to do it; no one else I know
has done it”); defensive avoidance (e.g., “I’m just not going to think about
the consequences”); or message manipulation (e.g., “They are just trying to
scare me” or “What’s the use? I’m screwed whether I do it or not”). So, where
high fear messaging is coupled with effectual recommendations that are rea-
sonably executed by the subject is where researchers saw the greatest suc-
cess with the desired behavior change, patient compliance, and cooperation
(Stephenson and Witte 1997).
Corroborate Outcomes
Too many interrogators treat a suspect’s “I did it” statement as if it is auto-
matically self-validating—even if it fails to be supported by logic or the evi-
dence. Why? Because it too often validates the interrogator’s assumption of
the suspect’s guilt—a kind of confirmation bias. Rather, interrogators and
investigators need to learn to fact-check and evaluate the outcomes of their
interrogations in a postmortem review. While doing so, they should treat
admissions or confessions as neutral hypotheses to be tested against the
evidence.
This process of corroborating outcomes is nothing new to the intelligence
community and is easily adoptable to law enforcement interrogations as well.
In the process of corroborating an interrogation, the interrogator is making
a logical judgment. Typically, valid confessions will be supported by the evi-
dence, the quality of the subject’s responses, previous insights, forensics and,
if available, witness statements. In the process, a guilty subject’s admission
or confession may reveal insights known only by the true perpetrator, lead
to new evidence, explain anomalies at the crime scene, and be supported by
forensics. False ones will not (Drizin and Leo 2004).
Too often, missing from this equation, at least in a law enforcement set-
ting, is the need to inject an evaluation by the interrogator of confidence
levels in the judgment of interrogation outcomes and in terms of guilt or
innocence. Ascribing confidence levels in terms of high, moderate, or low
confidence will ultimately help prosecutors in the decision to bring a case to
trial. With so much at stake in terms of law enforcement credibility and soci-
ety’s concerns over prosecuting an innocent person, this step in the interro-
gation cycle should also call on the supervisor of the interrogator to actively
participate in the evaluation process. By serving in a third-party review of
the audiovisual recording and participating in the final determination of
confidence levels, police supervisors inject accountability into the overall
step of corroborating outcomes.
The Interrogation Cycle 89
Screen Detainees
Next in sequential order, we need to screen and identify who among the
detainee population might possess the information we seek. One suggested
approach to identify an appropriate prisoner for interrogation or question-
ing is to make an initial determination of “who would know, could know,
or should know” the information sought—a technique attributed to former
U.S. Army master interrogator Tourison and practiced during his tours in
Vietnam. For instance, a person claiming to be a local villager would know
the names of those living near him, should know the location of the nearest
medical clinic, and could know who among the villagers joined forces with
local terrorist insurgents (Interrogation: World War II, Vietnam, and Iraq
2008).
Strength of Evidence
The strength of the evidence—real or imagined—against a suspect is one of
the best predictors of the likelihood of a confession. Additionally, suspects
were significantly more likely to provide incriminating information dur-
ing an interrogation in which strong evidence existed against them prior to
questioning. In fact, the stronger these perceptions of evidence are, the more
likely the suspect will confess, often resulting in some sort of admission in
slightly more than 50% of cases. In cases where evidence was weak, confes-
sions were rare—less than 10% of cases—and denials common—77% of cases
(Educing Information 2006; Kassin, Leo, Meissner et al. 2007).
93
94 Tradecraft Primer
Time
Longer interrogations commonly result in greater numbers of confessions
over those that are far shorter. In 2004, the Federal Bureau of Investigation
interrogation training literature claimed that “the chances of obtaining a
confession increase 25 percent for every hour (up to 4 hours) of an inter-
rogation” (Educing Information 2006). Experiences from law enforcement
officers show that a custodial interrogation can vary in length from a few
seconds—in cases when the suspect either immediately confesses or invokes
Miranda rights and the interrogation is terminated—to about 5 hours for
the longer ones. And, the 2007 survey of 631 law enforcement officers sug-
gests that most criminal interrogation sessions are relatively brief with more
than 90% of routine law enforcement interrogation sessions lasting about
1.50 hours. Yet the police survey did indicate that many suspects are often
interrogated more than once over several days or weeks. The survey also
demonstrated that the more serious the crime—murder or rape—the longer
interrogators spend attempting to elicit incriminating information from a
suspect (Kassin, Leo, Meissner et al. 2007). For the most part, time is a distin-
guishable difference in a military or intelligence setting where a knowledge-
able terrorist or enemy combatant could be held for years and repetitively
questioned—at least until interrogators are convinced that the detainee has
exhausted his or her knowledge, no longer poses a threat, the conflict ends,
or the need to intern the detainee no longer exists.
Number of Tactics
In general, the larger the number of tactics used inside the interrogation
room, the more likely one of them will resonate with the subject and result in
About Confessions 95
There is a common belief that people do not make unreliable or false state-
ments unless they’re tortured or mentally ill. And I would explain . . . that’s
not the case, sometimes people do make false statements, even if they’re not
physically tortured or mentally ill, that there . . . is psychological research
that explains how certain [interrogation] techniques can lead people to make
the decision to confess whether they’re guilty or innocent. (Vent versus State
of Alaska 2003)
Age
Older suspects and detainees, generally those older than 26 years, seem to
cope better with the unfamiliarity and demands of police interrogation than
younger ones. A possible explanation may be that older suspects are often
better equipped psychologically to cope with the demands of an interro-
gation. Another possible explanation is that older suspects are more likely
to understand and assert their legal rights during an interrogation. There
is also case law that demonstrates that younger suspects are more likely to
confess than older suspects. One possible explanation for this phenomenon
is that younger people, especially juveniles, do not think through the long-
term implications of their confession and are commonly influenced by fam-
ily members to come clean. In a survey of nearly 25,000 juveniles—with an
96 Tradecraft Primer
average age of 15.5 years—from seven European countries, 14% reported giv-
ing a false confession (Redlich, Summers & Hoover 2009). In other instances,
the National Registry of Exonerations statistics suggest that young people in
particular are more prone to admitting guilt for crimes they did not commit.
Nearly 40% of exonerations for crimes allegedly committed by youths under
18 years old in the last quarter of the century involved false confessions com-
pared with 11% for adults.
Gender
As of 2013, nearly 93% of persons arrested and imprisoned for serious
crimes were male. Females, despite comprising slightly more than half of the
U.S. population, make up about 7% of the prison population in the United
States (DOJ 2014). In terms of violent crimes, such as homicides, males
in 80% of the cases killed a stranger or a nonfamily member. Females, on
the other hand, in about 60% of the cases killed their spouse, an intimate
acquaintance, or a family member. It also seems that for their crimes, females
generally receive lighter sentences by the courts. In general, men are nearly
16 times more likely to be incarcerated than women for a crime. In terms of
confession rates, a comprehensive study conducted in Britain in a survey of
4250 arrests among 10 police stations in England and Wales concluded that
females confess at higher rates than males, a 73% admission rate for females
versus 52% for males (Phillips & Brown 1998).
factors to account for larger conviction rates among black males and females
is an assessment that whites are getting better plea bargains than blacks
(Bureau of Justice Assistance 2011).
Previous Convictions
With regard to prior prison experience, the likelihood of a denial of guilt was
twice as great in cases where the suspect had already been to prison. Such
suspects who have had several previous convictions are more likely to know
and assert their legal rights, more familiar with the probable consequences
of making self-incriminating admissions and confessions, and more familiar
with the police environment and interrogations. Consistent with expecta-
tions, suspects with previous felony records were four times more likely to
invoke their Miranda rights than suspects without previous convictions and
suspects with previous convictions were less likely to confess to the alleged
offense than first-time offenders (Educing Information 2006).
Type of Offense
The more serious the offense and the greater the stakes in terms of perceived
and real punishment, the less likely a suspect would confess. In general, sus-
pects interrogated for property offenses confessed more often than suspects
of violent offenses (Mitchell 1983; Neubauer 1974).
Miranda Rights
Even though invoking Miranda is a potentially powerful tool for suspects
to avoid interrogation, multiple law enforcement surveys since 1996 dem-
onstrate that roughly four out of five criminal suspects typically waive their
rights and agree to enter questioning. In percentage terms, that is approxi-
mately an 80% waiver rate (Leo 1996).
Among the 574 U.S. police officers who participated in the 2007 self-
reported survey of law enforcement officers, respondents estimated that about
68% of suspects fully waived their rights, while an additional 13% initially
waived their rights but then reversed themselves and invoked them (Kassin,
Leo, Meissner et al. 2007). This generally tracks with previous survey results
that claim that about 20% of suspects choose to terminate questioning and
invoke their Miranda rights from the start (Kassin, Leo, Meissner et al. 2007).
Other Considerations
As we have just discussed, many variables influence confessions. The follow-
ing figure tries to summarize other factors that may impede a confession or
lead some to deny knowing something important.
Wrongful Convictions
No one really knows the extent of the problem within the criminal justice
system. Yet the reality that greater numbers of formerly convicted subjects
About Confessions 99
are being exonerated by the courts, many of whom have served decades
behind bars, suggests some sort of breakdown in our criminal justice system.
Prominent among the advocacy groups probing the causes of wrong-
ful convictions and evaluating why so many innocent persons have served
time in prison are the National Registry of Exonerations, a project of the
University of Michigan Law School, and the Innocence Project at the
Benjamin N. Cardozo School of Law at Yeshiva University. Founded in 2012,
the National Registry provides detailed information about every known
exoneration in the United States since 1989—cases in which a person was
wrongly convicted of a crime and later cleared of all the charges based on
new evidence that ascertain innocence. Predating the registry by 20 years,
the Innocence Project was established in 1992 to help prove the innocence of
convicts through DNA testing.
As of mid-March 2015, the National Registry database held over 1,564
exonerated persons, some of whom spent decades behind bars. As of mid-
2015, the Innocence Project held over 325 former defendants exonerated by
DNA testing, including 18 internees who were formerly on death row. In
total, these 1,564 former internees spent nearly 14,000 years in prison—on
average, about 9 years each. Almost all were imprisoned for years; 41% for
10 years or more; 62% for at least 5 years.
As demonstrated by the Innocence Project and the National Registry,
wrongful convictions are far too common within the criminal justice system.
Among the 1,564 internees previously discussed, nearly 46% were falsely
convicted of homicide, nearly 30% were falsely convicted of sexual assault
including child sex abuse, and nearly 15% falsely convicted for other violent
crimes. Major contributing factors to their wrongful convictions included
the following:
• Perjury or false accusations are highest in child sex abuse cases (81%)
and homicide cases (67%).
• Official misconduct is highest in homicide cases (59%) and child sex
abuse cases (46%).
100 Tradecraft Primer
Demographics of Common
False Confessors
1. Naively trusting juveniles
said Parker confessed. Parker recanted the confession almost immediately, but
it was rejected. Parker went on trial in the Lancaster County Court of Common
Pleas in May, 1956. The evidence against him consisted almost solely of his con-
fession. He was convicted by a jury on June 2, 1956. Parker was sentenced to
life in prison. After his initial appeal was denied, Parker filed a federal peti-
tion for a writ of habeas corpus. In February 1969, the U.S. Court of Appeals
for the Eighth Circuit ruled that the confession had been coerced and ordered
Parker retried or released. The state of Nebraska appealed and the U.S. Supreme
Court reversed and sent the case back to the trial court for a hearing on whether
the confession was voluntary. Parker was released on his own recognizance in
December 1969. After the Supreme Court ruling, Parker agreed to waive the
hearing, the confession was found to be voluntary, and his conviction was rein-
stated. Days later, the Nebraska Board of Pardons commuted his sentence to 25
from 45 years in prison. Parker was then paroled. He moved to Illinois.
Five years later, in 1975, Wesley Peery was convicted of murdering a woman
in Havelock, Nebraska, and was sentenced to death. While on death row, he told
his lawyers about 13 other murders he had committed—but refused to allow his
attorney to tell anyone about them until after he died. One of those murders was
Nancy Parker. Peery had a meticulous memory of the murder and provided a
multitude of details that coincided with the evidence in the crime. After Peery
died in 1988, his confession to killing Nancy Parker was revealed. Based on
Peery’s confession, Parker sought a pardon. In 1991, he was granted a full par-
don by the Nebraska Board of Pardons. In 2011, attorneys for Parker filed a claim
for $500,000 under the Nebraska Wrongful Conviction and Imprisonment
Act. In August 2012, the state of Nebraska issued a declaration of innocence to
Parker and agreed to pay him $500,000. Attorney General Jon Bruning publicly
declared that Parker was wrongly convicted based on a false confession and offi-
cial misconduct and apologized on behalf of the State of Nebraska.
Eyewitness Misidentification
Eyewitness misidentification is one of the major causes of wrongful con-
viction nationwide, playing a role in nearly 35% of convictions that were
subsequently exonerated. As far back as the late 1800s, experts knew that
eyewitness identification is all too susceptible to error. In 1932, Yale law pro-
fessor Edwin Borchard formally identified eyewitness error as an important
factor that contributed to the erroneous conviction of innocent people. Now,
more than 80 years later, his findings are repeatedly echoed in many of the
wrongful convictions in the National Registry of Exonerations. Despite the
fact that empirical research has demonstrated for decades that witnesses can
be rather unreliable, there is still much to learn. According to the Innocence
Project, witness memory is like any other evidence at a crime scene. It must
be carefully preserved and retrieved methodically.
104 Tradecraft Primer
On August 9, 2014, black teenager Michael Brown was shot and killed by white
police officer Darren Wilson in Ferguson, Missouri. Wilson tried to stop the
teenager in the middle of a street for a possible theft of some cigarillos from
a convenience store. Upon confronting Brown, Wilson claimed the teen, who
was 18 years old, attacked him and struggled to grab his police pistol. A com-
panion of Brown claimed that, to the contrary, the teenager was compliant
to the police officer’s demands and had his hands in the air and screamed,
“Don’t shoot!” The incident ignited months of violent rioting and racial ten-
sions by hundreds, perhaps thousands, of Missourians and other out-of-state
civil rights advocates who took to the streets chanting, “Hands up, don’t
shoot!” Many residents claimed Brown’s civil rights were violated. For con-
text, Ferguson is a city of 21,000 residents, two-thirds black, yet its police force
had only three black officers. Many young black men in the city felt targeted
by the police and resented it.
A grand jury convened. The U.S. Attorney General personally provided
oversight in the case along with an army of FBI investigators who sought out
witnesses and their testimony. Over 60 eyewitnesses came forward claiming
first-hand, yet conflicting, memories of what happened on the day of the shoot-
ing. On cross-examination, many changed their stories under questioning; oth-
ers could not be believed at all, including one woman who claimed she might
have dreamed about seeing the confrontation between the officer and Brown.
Some admitted lying. Other versions were largely inconsistent with forensic evi-
dence. And in some cases, witnesses admitted they were afraid to come forward
because they feared reprisals from the enraged community if their stories sup-
ported Wilson’s account of the events. In the end, the testimony of about 6 eye-
witnesses was accepted as credible by the grand jury over the testimony of over
50 others. Officer Darren Wilson was exonerated of any guilt in November 2014
and the mantra “Hands up, don’t shoot!” false. Months later, in March 2015, a
federal civil rights investigation of Wilson did the same.
Jailhouse Informants
According to the Innocence Project, jailhouse informants are responsible
for nearly 20% of wrongful conviction cases overturned through DNA test-
ing. Such statistics and exonerations show that informants commonly lie and
About Confessions 105
Eyewitness Reforms
Additionally, the Innocence Project suggests a range of reforms to improve eye-
witness identification accuracy, particularly for live person and photo lineups.
These reforms have received endorsement by the National Institute of Justice,
the American Bar Association, and the National Academy of Sciences. The
benefits of these reforms are corroborated by over 30 years of peer-reviewed
comprehensive research (Innocence Project 2015).
108 Tradecraft Primer
Why do deceivers typically lie? For most crime suspects or detainees, the
common motivations for deceit are these four major factors:
109
110 Tradecraft Primer
that interrogators who are overtly biased in their beliefs or assumptions as they
enter the interrogation room make themselves vulnerable to deception and
manipulation by a perceptive suspect or detainee who is quick thinking enough
to respond to questions in anticipation of the interrogator’s expectations.
future, and vice versa. Along these lines of thought, Northeastern University
professor and psychologist David DeSteno (2014a) suggests that many people
who identify themselves as morally upstanding will act dishonestly to benefit
themselves if they believe that they will not get caught. So remember that a
reputation for trustworthiness earned under one set of circumstances cannot
be relied on to hold up when circumstances, trade-offs, and accountability
change.
To understand why, we need to abandon the notion that most people
wrestle with good and evil impulses, which serves as a fundamental theory
for many of the traditional legacy interrogation methodologies. Rather, focus
on the two types of gains: short-term and long-term for the topic under dis-
cussion. It is the situational trade-off and the degree of risk versus gain that
a person is willing to take when deciding to lie and deceive or tell the truth
(DeSteno 2014a).
Such insights raise important red flags. If everyone is capable of lies, a
good question for an investigator or interrogator to ask himself or herself
during a debriefing, interrogation, or custodial interview is this: “Is this
criminal suspect, detainee, or captured spy lying about something we care
about at this given moment and on this critical topic of interest?”
People are generally not very good at spotting liars via behavioral cues. A num-
ber of studies, over many decades, have demonstrated that individuals per-
form no better than chance at detecting deception and that detection training
tends to produce only small and inconsistent increments of improvement in
performance. Empirical research by Bond and DePaulo (2006) demonstrate
that people exhibit on average an overall 54% accuracy rate (47% for lies; 61%
for truths) under the best of circumstances. Such findings challenge the uncor-
roborated claims that training in the detection of complex nonverbal indica-
tors or cues, common in legacy interrogation manuals, can increase accuracy
rates to 80% to 85% or better. In fact, any improvements have been typically
very small. In one of the more successful studies, the untrained control group
achieved a baseline success rate of 53.4% with detecting lies and truths, while
the trained observers attained a success rate of 57.66%. Other studies demon-
strated far worse results (Kassin & Fong 1999).
Trained experts, such as the police, perform only slightly better than
ordinary people, if at all. Law enforcement professionals, like all people, are
apparently no better at discriminating between truth and deception in others
even with training (Kassin, Leo, Meissner et al. 2007).
112 Tradecraft Primer
Content Analysis
Statement Analysis
Statement analysis is based on the theory that truthful statements or accounts
of events based on actual memories differ from those based on fabricated
accounts (Undeutsch 1989). From that perspective alone, deceivers face a
number of challenges. They must decide what to reveal, what to omit, what to
fabricate, and what they want to protect.
In general, truthful narrative accounts commonly possess four major
elements. The first is an introductory statement, where the subject sets the
stage for the main incident under investigation. Second is the main event,
which also identifies victims, witnesses, and serves as the baseline primary
memory. The third element is a concluding wrap-up to the narrative, which
helps to further amplify activities or feelings of the subject after the main
event took place. The final element is out-of-sequence information, which
frequently happens when primary memories stimulate secondary memories
at the scene of a crime or major event. The inclusion of secondary memories
of an account validates the primary memory.
Unmasking Deception 113
Verbal Markers
Aside from the sequencing of the storyline and what a deceiver may decide to
omit or fabricate in a narrative, the appearance of certain words, particularly
certain adverbs, and the frequent use of nonprompted negation in narratives
serve, in many cases, as representative indicators of deception according to an
article by Sandoval, Matsumoto, Hwang et al. (2015). The article “Exploiting
Verbal Markers of Deception across Ethnic Lines: An Investigative Tool for
Cross-Cultural Interviewing” explains that:
• Words such as maybe, kind of, sort of, and perhaps are most associated
with equivocation and are intentionally used by deceivers to distance
themselves from the act of lying by tempering their responses.
• Words such as no, did not, never, could not, and would not in response
to a simple open-ended question such as “Tell me what you did last
Thursday?” imply deceit by avoiding a direct response to the ques-
tion and by defensively focusing on what a person did not do rather
than explaining what the person did do.
114 Tradecraft Primer
All those books and videos promising to teach you how to spot liars through
body language? None have empirical support. (DeSteno 2014a)
In this approach, liars were assumed to fear being caught and fear is associ-
ated with obvious physiological changes in the deceiver’s body that do not
appear in truth-tellers. Most police investigation manuals have several chap-
ters devoted to nonverbal cues, often accompanied by photographs, which
continue to postulate that liars are far more nervous than truth-tellers and
will reveal their nervousness through telltale signs such as eye aversion, fidg-
eting, heightened anxiety, despair, increased perspiration, rapid heart rate,
and defensive or submissive postural reflex responses or even anger (Inbau,
Reid, Buckley et al. 2013).
The flaw in this emotion-driven theory is the continuing myth that
deceivers or liars demonstrate far more nervous behaviors than innocent sub-
jects or truth-tellers. As a further step in this approach, follow-on questions
are strategically injected by interrogators to further heighten the emotional
response and elicit verbal responses that affirm the interrogator’s underlying
assumptions of deceit and guilt in the subject.
The emotion-based approach has its limitations. First, experiencing emo-
tion is not exclusive to liars. Truth-tellers also experience the same emotions,
especially if they sense that their storyline or claims of innocence are not
believed by the interrogator. Second, the follow-on investigative questions
that are deliberately introduced are commonly framed in ways that further
elevate the emotional responses in liars, but are theorized not to influence
truth-tellers. Yet according to the National Research Council, no such differ-
entiating question technique exists to date and it is doubtful that such ques-
tions can ever be developed (National Research Council 2003). Third, while
there may exist behavioral indicators differentiating truth-tellers from liars,
such cues are unreliable and too faint. Moreover, practiced deceivers may try
to control their behaviors, emphasizing verbal and nonverbal cues that make
them appear credible. Rather than trying to focus on universal nonverbal
cues, another suggested approach is to identify nonverbal cues unique to the
individual (DePaulo, Lindsay, Malone et al. 2003).
manuals suggest that the interrogator and investigator rely on small talk dur-
ing the pre-interrogation or noncustodial interview and while in the process
of trying to establish rapport. Yet responding to questions during a casual
conversation is very different from responding to questions during an inter-
rogation or custodial interview about a crime or terrorist plot. To overcome
this challenge, one suggestion is to frame a series of questions purposely
designed to generate baseline “truthful” responses under comparable stress
conditions and in the same physical setting that the subject may experience
during the interrogation (Vrij, Granhag & Porter 2010). Such baseline posi-
tive response behaviors may then help to discern truth from lies when the
subject is deceitful.
Another point to keep in mind is to recognize that people may react dif-
ferently to different investigators or interrogators, which implies that they
may be truthful to one and lie to another. Additionally, people respond dif-
ferently to different topics, depending on how personal the topic relates to
them. Keep in mind, too, that a subject’s nonverbal and verbal responses may
change over time and, if interviewed on more than one occasion, may change
over repeated interviews (Vrij, Granhag & Porter 2010).
The bottom line is that all nonverbal and verbal responses or behaviors
are specific to the individual. Each person has his or her set of behaviors
that occur when he or she is lying or telling the truth. And to identify base-
line behaviors that differentiate between falsehoods and truth, focus first on
identifying the subject’s baseline truthful responses under the same sort of
setting as the anticipated custodial interview or interrogation. To do this,
though, you will need to spend enough time to get to know the subject before
the start of the formal interrogation.
get on with you telling me the truth.” Typically, such an approach leads the
criminal subject to respond defensively and in fairly short expressions, such
as “I didn’t do anything.”
During a typical information-gathering interview, the interviewer asks
broad open-ended questions that require detailed statements from the sub-
ject, such as “What did you do yesterday between 3:00 and 4:00 PM?” Like
the cognitive interview technique, discussed in Chapter 5, the information-
gathering interview approach commonly leads to the gathering of far more
useful information and longer engaged responses from the subject than the
former accusatory approach.
According to Vrij, Granhag & Porter (2010), the information-gathering
response is also far more responsive to uncovering lies. First, it permits greater
opportunities to check inconsistencies in the subject’s storyline against the
available evidence because of the detailed responses required of the subject.
Second, it permits an opportunity to gather more nonverbal cues than the
accusatory model because the typical interview is simply longer. Third, lon-
ger stories also afford opportunities to gather more verbal cues associated
with deceit. Fourth, the absence of an accusatory, judgmental tone by the
interviewer lessens duress in the subject and helps to serve as a safeguard
against false confessions (Vrij, Granhag & Porter 2010). Yet, in its basic form,
multiple studies have shown that aims of the information-gathering meth-
odology are best accomplished when coupled with techniques that impose
cognitive loads on the subject during questioning.
All people express emotions on their faces in similar ways. Facial expres-
sions are universal and independent of race, culture, ethnicity, nationality,
gender, age, religion, or any other demographic variable. Moreover, unless
deliberately planned to deceive, they are often immediate, automatic, and
unconscious reactions. Advocates believe that learning to read such facial
expressions means having a window into the soul of almost anyone. It is
a powerful tool for investigators because facial expressions of emotion,
among which there are seven, are the closest thing humans have to a uni-
versal language (see the following figure) (Matsumoto, Hwang, Skinner
et al. 2011).
Surprise Anger
Contempt Disgust
The seven basic emotions and their universal expressions. (From Matsumoto, D.,
H. S. Hwang, L. Skinner, and M. Frank, “Evaluating truthfulness and detection decep-
tion,” FBI Law Enforcement Bulletin, June 2011, http://www.fbi.gov/stats-services
/publications/law-enforcement-bulletin/june_2011/june-2011-leb.pdf.)
of that event between ourselves. That is, you store in memory some parts of
the event, and I store some parts. When we are questioned about the event,
we recall it also in a joint manner—you recall some information, and I recall
some information. Our style of interaction when recalling this jointly expe-
rienced event is collaborative—we elaborate on each other’s sentences and fill
in stories for one another. Collaboration and interaction are not as evident
when two people recall a fabricated story that did not take place. Deceivers
are more likely to describe the fabricated event from an individual perspec-
tive. In contrast to those that are truth-tellers, deceivers were also less likely
to conduct back-and-forth exchanges, less likely to look at one another, and
less likely to exhibit synchrony in communication (the degree to which one
member of the twosome exhibits similar behaviors and uses similar linguis-
tic styles as the other member).
Draw Me a Picture
Ask subjects to draw a picture of the event. Putting pencil to paper forces
people to give spatial information—something that most liars are not pre-
pared to do. Again, along with their lies, drawing pictures can overtax their
mental resources. In general, drawings from liars are much less detailed than
those of the truth-tellers—and are frequently at odds with their verbal testi-
mony and the evidence (Vrij, Granhag, Mann et al. 2011). The use of draw-
ings has other obvious benefits. First, it does not involve speech so that it can
be used in interviews with interviewees who are not fluent in the language of
the interviewer. Second, a drawing can be assessed immediately and does not
require transcribing audiotapes (often necessary in speech analyses) or ana-
lyzing videotapes (often necessary in behavioral analyses). Third, a drawing
can easily be checked for factual accuracy. Fourth, a drawing can be sketched
in a relatively short period of time, which saves an interviewer’s time.
123
124 Tradecraft Primer
The Department of Justice, the Department of Defense, and the Office of the
Director of National Intelligence ought to share responsibility as principal stake-
holders to drive the formulation of a code of ethics for our nation’s interrogation
program on behalf of the American people. Each possesses a vested interest in
it. In taking on this overdue initiative, the three institutions would help close an
apparent void within the profession. And, in this case, a code of ethics would
not just help to distinguish between right and wrong but, in a wider sense of the
word, would be used to describe the underlying guideposts and distinctive cul-
ture of the profession. The following figure is offered to assist in its formulation.
Final Thoughts
127
128 Key References and Suggested Readings
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Key References and Suggested Readings 131
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CRIMINAL INVESTIGATION
Tradecraft
A Framework for
Primer Aspiring Interrogators
Tradecraft Primer: A Framework for Aspiring Interrogators is a timely and relevant reference
manual for a new generation of professionals as we enter a new era in our nation’s interrogation
programs. A must-read for anyone thinking of entering the interrogation profession, whether in
law enforcement, the military, or intelligence, it provides fresh insights from the latest empirical-
based studies that will enhance your results and contribute to best practices. It challenges past
beliefs and legacy interrogation practices of previous generations by capturing novel approaches
that no longer rely on physical and psychological coercion, unethical or questionable ruses, or
abusive mistreatment.
Importantly, this primer also opens the door to valuable lessons from contemporary experts in
human motivation and more effective social influence methodologies and tactics while you learn
of the art and science behind rapport-building, effective communication constructs, and the
influence of interpersonal and intrapersonal dynamics for use inside the interrogation room. In
addition, it captures the “interrogation cycle” as a handy reference graphic. By reading this primer,
you will learn how to reduce incidences of false confessions, mitigate eyewitness misidentification,
and gain simple contemporary insights to outsmart liars and discern truth-tellers from deceivers.
As an advocate for a sea change in the way our nation’s interrogation programs are run and
managed, this primer encourages a team approach to interrogations and emphasizes active
engagement and oversight by supervisors in efforts to corroborate interrogation outcomes. It also
asserts the need for the adoption of a common code of ethics shared among all practitioners—an
ethical code created in deference to our nation’s Constitution, statutes, international treaties, and
the policies of our nation’s leaders. One that encompasses the pledge and built on two underlying
principles: Do no harm and respect human rights.
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