2022 Meta Holiday and MSD Marketing Guide: Discovery Commerce
2022 Meta Holiday and MSD Marketing Guide: Discovery Commerce
2022 Meta
Holiday and MSD
Marketing Guide
Timely changes,
timeless truths
Embracing how holiday shopping
has changed – and how it hasn’t
#1 1 in 3
Meta is the top platform for holiday shoppers
online discovery, overtaking surveyed purchased a
ecommerce and search. product they discovered
via a personalized ad
on Meta.
P E R S O N A L IZ A T I O N E N G A G IN G A D V E R T IS I N G A N D OPTIMIZATION AND
ENGINE SURFACES CONVERSION TOOLS M E A S U R E ME N T T O O L S
Use the Discovery Commerce system to build holiday shopping journeys that are:
Personalized Seamless
Our personalization engine is driven by Advertising and conversion tools
machine learning, and fueled by a deep help people move from discovery
understanding of people’s interests, to purchase, often without leaving
preferences and behaviors. the app.
Engaging Measurable
Engaging surfaces deliver your Optimization
3 and measurement solutions
creative through curated experiences enhance experiences throughout the
to people where they’re already journey and over time to help you achieve
spending time. and exceed your holiday goals.
Source: "Meta Seasonal Holidays Study" by YouGov (Meta-commissioned online study of 3,130 people aged 18+ across in CA and US). Minimum N=1500 per market, Dec 2021.
Markt Goods
2021 DATA
02 03
01
04
01 02
Establish foundations Reach customers only
Prepare for the key shopping Take advantage of cost-efficient impressions
season with best practices. early in the season to reach shoppers and
build momentum for your shopping moment.
Focus: Awareness and Acquisition
03 04
Maximize purchases Stay top of mind
On Black Friday, return outpace costs, In January, cost per impressions are down
making this a critical time to maximize more than conversion rates, making it an ideal
purchases during peak shopping season. time to stay top of mind.
Focus: Remarketing Focus: Loyalty
8% Capture intent
across your surfaces
performance improvement when
Share back marketing
advertisers followed best practices
data through the pixel, SDK
while sending events via the Meta
or offline conversions to
Pixel and Conversions API. 1
personalize and optimize ads.
To learn more:
• Catalog Integrity
• Misleading ads
Introducing Advantage+
Shopping Campaigns
Use Advantage+ Shopping
Success story Campaigns to automate
campaign management
To increase sales, the women’s
and allow machine-learning
accessories brand, Lele Sadoughi, to efficiently find performance
tested a simplified account and scale. Expected in H2 2022.
structure and saw 41% more
conversions when compared to its
business-as-usual approach.
Source: 1. Meta: Guide to the learning phase 2. Meta case study, Mar 2021.
01 ESTABLISH FOUNDATIONS | CREATIVE
32%
increased efficiency and 8%
incremental reach has been shown to
Craft differentiated messages for
be driven by creative diversification.¹
different audiences.
Continue testing on
a quarterly basis
Success story
Calibrate measurement models
ALEX AND ANI used through ongoing studies on a
Conversions API-based lift quarterly basis.
to understand the value of their
investment on Meta. Lift testing
validated that they were driving a
2.26x lift in return on ad spend and
20% incremental purchases.
02
Reach customers early
Before your sales moment, reach
customers early to be top of mind
with shoppers.
02 REACH CUSTOMERS EARLY
Objective
139%
increase in consideration
Take advantage of less- when combining brand and
promotional periods before performance objectives.²
Success story
McBride Sisters Collection,
56%
a black-owned wine company, increase in conversion rates at
13% lower acquisition costs when
used the awareness objective to
businesses invest >30% of spend
reach potential customers with a
in mid-funnel optimizations
variety of video ads to drive a
before Cyber 5.³
58% lift in purchases and 60% lift
in requests to find store location
over the holiday period. 4 Recipe card
Click here to for additional guidance
Source: 1. "Meta Seasonal Holidays Study" by YouGov (Meta-commissioned online study
of 3,130 people aged 18+ across in CA and US). Minimum N=1500 per market, Dec 2021. on how to set up awareness and
. 2. Meta internal data 3. Auction Experts Cyber5 Analysis May 2022 4. Meta case study,
Jul 2021.
performance campaigns
02 REACH CUSTOMERS EARLY
Shop now
• Aim for a minimum campaign reach
of 70% with 2-5x frequency.³
Source 1: "Meta Seasonal Holidays Study" by YouGov (Meta-commissioned online study • Sustain campaign duration for
of 3,130 people aged 18+ across in CA and US). Minimum N=1500 per market, Dec 2021.
. 2. Meta internal data 3. Nielsen Marketing Mix non-CPG and CPG: 11 categories and
130+ brands, 2020 4. Ekimetrics, Executing for Effect, 16,000 campaigns MMM 45+ days to drive higher brand lift.⁵
meta-analysis, Nov 2020 5. Mediacom 5 Tips to Build Brands Efficiently on
Facebook, Oct 2021
02 REACH CUSTOMERS EARLY
1M+
form submissions from Lead
Ads per day in Q4 2021.²
71% Ideate
Brainstorm ideas that match your
of holiday shoppers surveyed who campaign concept which can be
have used or are open to implemented through a lightweight,
AR believe augmented reality simple and intuitive filter.
tools are influential in their
holiday purchase decisions.¹ Boost with creators
Think how AR can be integrated in
your creators strategy to multiply
reach and engagement.
Success story
Walmart, looking for new
ways to improve product
discovery, tested Augmented
Reality ads with 3D view on 700M+
Facebook, leading to a 2.2% lift monthly users
of AR across all
in website traffic.
Meta apps and
devices.²
03
Maximize purchases
During your sales moment, build
momentum and maximize purchases
when purchasing is at its peak.
03 MAXIMIZE PURCHASES
43%
63% of investment from capped-bidding
of holiday shoppers surveyed strategies were constrained by their
who shopped during a budget during Cyber 5.²
mega sales day, made an
unexpected purchase.¹
Bids
A capped-bidding strategy can
ensure conversions are delivered at
your target goal. Cost cap bidding
Adopting more flexible budget and bid
offers more flexibility than bid cap
strategies can help brands capitalize
of capped-bidding strategies.
on purchase behavior at its highest.
Consider using bids to control costs,
rather than budgets, by pairing a
capped-bidding strategy with
14%
high budgets. decrease in campaigns constrained
by budgets with cost cap vs bid cap.²
Returns outpace costs on Black Friday 2
CPM
CVR
CPA
Source: 1. "Meta Seasonal Holidays Study" by YouGov (Meta-commissioned online study of 3,130 people aged 18+ across in CA and US). 2. Auction Experts Cyber5 Analysis, May 2022
03 MAXIMIZE PURCHASES
73%
• Find new audiences using Shopping
Lookalike Audiences.
Success story
The beauty brand, Fresh,
promoted its Black Friday/Cyber
Monday sale on Instagram by using
ads with product tags, resulting in
over 32% of sales coming from
tagged content on Instagram. 2
An abandoned cart
isn’t an abandoned
opportunity 8 in 10
of shopping carts were
abandoned worldwide in
Your pre-MSD campaigns will do the March 2021 alone.1
Success story
Home goods and lifestyle brand
Magnolia Market used
12X
Higher return
Advantage+ Catalog Ads for on ad spend.2
retargeting to connect with
people who had already visited
the website or added a specific
12%
Increase in
item to their basket without
sales.2
checking out.
Recipe card
Click here to learn more about
Source: 1) “Online shopping cart abandonment rate worldwide” Statista, Mar 2021,
2) Meta case study. how to use remarketing to
maximize sales
Your holiday
checklist
04
Stay top of mind
After your sales moment, stay top
of mind and drive loyalty with your
newly acquired customers.
04 AFTER THE KEY MOMENT
Re-engaging customers
keeps your brand top of mind
Success story
Lively used Advantage +
Catalog Ads for retargeting
across Facebook and
Instagram to encourage
existing customers to
purchase again.
42%
lift in purchases compared Recipe card
to email alone2
Click here to learn
more about how to use
Source: 1) BMRI 2021 Holiday Research, 2) Meta case study, Aug 2020
remarketing to drive loyalty
04 STAY TOP OF MIND
30%
Select the right creators
• Which creatives are resonating
with audiences?
higher ad performance
for advertisers that ran 15 • Which audiences are performing
the best ?
experiments the same year. 1
• Which bidding strategy drives
higher conversions?
Source: 1. Harvard Business Review, Oct 2020 2. Meta case study, Mar 2022.
PLANNING | PROCESS
Data: Share back Broaden objectives and Use flexible bids and Re-engage customers
marketing data: optimizations to reach budgets to convert to help drive loyalty
• Pixel, SDK and new audiences: more discoveries: and sales:
Offline Conversions • Landing page views, • Inflated budgets • Advantage+ Catalog
view contents, add • Cost cap bidding Ads
Create a direct
to carts
connection between Convert demand Measure campaign
your marketing data and Introduce your brand into sales: performance to inform
Meta systems: with varied video • Ads with Product future campaigns:
• Conversions API formats: Tags • A/B Testing
• Reels, In-Stream, • Advantage+ Catalog • Conversion Lift
Aim for a match
Stories and Feed Ads (formerly • Marketing Mix
quality >6.0:
Dynamic Ads) Modeling
• Event Match Quality Build new connections:
• Collaborative Ads
• Ads that Click to
Creative: Diversify
Message, Lead Ads Partner with creators:
creatives to uncover
• Branded Content Ads
new audiences. Bring discovery to
life with AR:
Media: Simplify account
• AR effects, AR ads
structures.
Measurement: Uncover
true business value:
• Conversion Lift
HOW TO DO IT
Objective Awareness
Broad targeting ensures you are can capture the largest set of potential customers
Targeting
available to you
Optimization Awareness
Campaigns seen at least 1 or more times per week are 4X more effective at
Frequency
driving long-term sales²
Source: 1) Meta internal data, 2) Driving long-term and short-term sales using Facebook and Instagram advertising, Nepa, Oct 2020. Based on MMM results of 6 retail clients in Sweden
02 REACH CUSTOMERS EARLY
HOW TO DO IT
3.5X
Reach shoppers who are
interested in your catalog
but may not have visited
lower cost for incremental new
your website or app. customers compared to paid search alone. 1
Objective Sales
Use lowest cost if you want to maximize spend, Use cost cap if you want
Bidding
every new customer to have marginal profitability
HOW TO DO IT
5x
HE RO P RO DUCT
Advantage+ Catalog
Ads for retargeting increase in driving
incremental conversions
Reach shoppers who visited your and ROAS when using
website or app to return and purchase. Advantage+ Catalog Ads
Be sure to target web or app visitors for retargeting with
and exclude recent purchasers. existing customers. 1
Objective Sales
Advantage+ Catalog Ads for retargeting (formerly known as dynamic ads for retargeting)
Targeting
to reach people who visited your website and did not purchase
Optimization Conversions
Test whether creative that is tailored to customer’s intent can drive optimal
remarketing value.
Creative
Build for specific remarketing needs, instead of repurposing customer
acquisition creative.
Source: Facebook single-cell conversion lift study (amongst 15 global ecommerce and retail businesses), Q4 2020 to Q1 2021.
04 STAY TOP OF MIND
HOW TO DO IT
HE RO P RO DUCT
Objective Sales
Advantage+ Catalog Ads for retargeting (formerly known as dynamic ads for retargeting)
Targeting to reach past purchasers
Optimization Conversions