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SAP Signavio Solutions | SAP Signavio Process Intelligence

Unleash the Power in Your Process Data

with Process Mining

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Table of Contents
3 Quick Facts

4 Transform and Continuously Innovate

with Process Mining

5 Acquire Data with Multiple Data

Integration Options

6 Discover Your Process Reality and

Identify Improvement Opportunities

7 Get In-Depth Process Insights and

Empower Your Teams

8 Make the Experience Count with

Experience-Driven Process Mining

10 Unleash the Power of Process

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Unleash the Power in Your Process Data with Process Mining

Quick Facts
Summary Solution
SAP® Signavio® Process Intelligence is a • Process data integration and preparation from
collaborative process mining solution that different systems
helps you achieve operational and experience • Process discovery, process variant analysis,
excellence at scale. Reducing time to insight and and process conformance checks
identifying levers to improve performance and • Compliance and performance analytics,
efficiency, the solution fosters continuous, end- visualization widgets, and metrics
to-end transformations and process excellence • In-depth data analysis
initiatives with a data-driven approach across • Ready-to-consume insights
departments, system landscapes, and data • Sharing of insights across the organization
sources. • Experience-driven process mining

Objectives Benefits
• Increase visibility into your actual operations • Improved operations with data-driven decision-
to discover how processes are executed and making and performance management
monitor potential improvement areas • Greater process efficiency and harmonization
• Eliminate process inefficiencies, such as long and reduced costs
cycle times, bottlenecks, loops, or other • Improved service levels and customer
process issues leading to high costs and experience
poor customer experiences • Increased agility to renew or redesign your
• Identify root causes of your issues, allowing you business processes
to understand the related dynamics in the data • Better process compliance
• Improve process standardization and compli-
ance throughout the company Learn more
Find out more about SAP Signavio Process
Intelligence by visiting us online.

SAP Signavio Process Intelligence provides

you with a comprehensive view of what is
currently happening in your processes.

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Unleash the Power in Your Process Data with Process Mining

Transform and Continuously Innovate

with Process Mining
Process mining helps you gain transparency into your as-is processes and
assess how your operations actually run. You can foster process improvements
by comparing your as-is processes to your to-be processes, identifying
issues and improvement opportunities in a continuous, governed cycle
with SAP® Signavio® Process Intelligence.

Process mining is your path to successful By introducing a data-driven approach,

process analysis. It provides a means of auto- SAP Signavio Process Intelligence helps you
matically analyzing your data and generating become more efficient and effective with your
insights to improve your operations and customer processes, activities, people, and resources in
experience. Process mining helps you reduce business transformations and process excellence
costs and improve process compliance. initiatives. You can manage complexity and
remain both resilient and agile by improving
However, to continuously optimize your and innovating continuously (see Figure 1).
business processes in today’s rapidly changing
environment, process mining initiatives must Now you can transform and continuously
move beyond onetime projects. Instead, innovate, sustain, and grow your business with
continuous monitoring of your process and a process-first, data-driven, and customer-
experience data needs to be the new norm. centric mindset.

Figure 1: North-Star Metrics of the SAP Signavio Portfolio – Fast Time to Insight and Fast
Time to Adapt

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Unleash the Power in Your Process Data with Process Mining

Acquire Data with Multiple Data

Integration Options
To optimize your business processes, you need a multiple integration options, including the
clear picture of how your processes run. Process SAP Data Intelligence Cloud solution.
mining uses data to reconstruct and visualize the
various ways in which a process was actually SAP Signavio Process Intelligence can help you:
executed. The SAP Signavio Process Intelligence • Leverage comprehensive connectivity
solution allows you to acquire data from several options and management of data sources,
systems with multiple integration options, helping including access credentials management
you mine your processes comprehensively and • Define what data to extract and how and when
at scale. to extract it by leveraging pseudonymization
and partitioning schemas as well as data
When processes are executed, they leave traces pipeline scheduling and management
in all the systems that they touch. Process mining • Save time in preparing your process data
requires specific data integration and modeling with data transformation support and create
capabilities to generate event logs from those data pipelines that describe how to transform
systems. These can then be mined and related raw data into event logs from your connected
to the business data. sources in an environment where business,
process, and IT can work collaboratively
With SAP Signavio Process Intelligence, you • Increase your agility and reduce your time
can connect and extract offline and online data to analysis with standard process data
across diverse systems and landscapes with transformation templates for the most
comprehensive process data management common processes and systems
capabilities, standard connectors, and

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Unleash the Power in Your Process Data with Process Mining

Discover Your Process Reality and Identify

Improvement Opportunities
Process mining changes the way you can analyze your process variants and comparing the
your business processes and allows you to measure different ways in which your processes are
performance against your preconceived process executed
models. SAP Signavio Process Intelligence helps • Evaluate adoption of your processes
you gain a comprehensive view of what is cur- or system customizations and record
rently happening in your processes, helping you best practices to support IT and business
identify potential areas of improvement during alignments in transformations or process
business transformations and process excellence excellence initiatives, identifying opportunities
initiatives initiatives. to standardize, simplify, or redesign your
processes or improve their degree of automation
From data acquisition and management to • Save time in implementing changes and best
gaining detailed process insights, SAP Signavio practices by automatically generating new
Process Intelligence provides you with a clear Business Process Model and Notation (BPMN)
understanding of your actual process reality. models from selected process variants and
The solution can help you: publishing them directly into the SAP Signavio
• Identify long cycle times, most common Process Manager solution
process paths, most common outliers, and • Run conformance checks to visualize potential
main activities as well as stakeholders and compliance violations and compare process
their behaviors with process discovery (see variants against your designed process models
Figure 2), which provides you with a graphical
representation of your process, exactly as it The result is a clearer understanding of what
was executed truly happens in your business processes and,
• Improve your understanding of process ultimately, more alignment between as-is
dynamics in your organization and validate your process models and operations.
gut feelings with data by gaining an overview of

Figure 2: Increased Visibility

with Process Discovery

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Unleash the Power in Your Process Data with Process Mining

Get In-Depth Process Insights and

Empower Your Teams
If issues or bottlenecks remain unidentified • Reduce your time to insight with ready-to-
and unresolved, your business performance consume analytics (see Figure 3) that reveal
will be damaged – as will the perceived hidden correlations or anomalies in your data,
experience of your customers, employees, or allowing you to more easily identify potential
other stakeholders with whom you do business. root causes of poorly performing processes
Gaining meaningful insights from your process or poor customer experiences, or be alerted
and experience data in SAP Signavio Process of abnormal values in your data that would
Intelligence allows you to improve your day-to- otherwise remain unidentified
day operations and make smarter decisions • Speed up your analyses and problem
faster. identification by recording, managing, and
collaboratively sharing your insights and
SAP Signavio Process Intelligence can help you: findings with your peers
• Uncover process inefficiencies for improved • Increase visibility in your organization by
operations and identify opportunities to embedding your results into your journeys
change and innovate by running process and processes in the SAP Signavio Journey
mining investigations Modeler solution and SAP Signavio Process
• Add visualization widgets and metrics to your Transformation Suite
investigations to monitor your performance
and compliance, measuring them against your SAP Signavio Process Intelligence can help you
business outcomes find potential for process improvements and
• Perform tailored, in-depth analysis of your automation in a more focused manner, allowing
data with the SAP Signavio analytics language you to conduct improvement initiatives more
(SIGNAL) while leveraging customizable efficiently while continuously measuring your
queries that you can use even without expert performance.
IT knowledge

Figure 3: Automated Insights

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Unleash the Power in Your Process Data with Process Mining

Make the Experience Count with

Experience-Driven Process Mining
Synchronizing customer expectations with • Achieve better business outcomes and delight
daily business operations is a challenge for your customer, employees, and suppliers by
companies worldwide. With SAP Signavio considering their perspective at every step of
Process Intelligence, you can gain insights into your process analysis
the combined process and experience reality • Unearth your process and experience reality
by merging and analyzing process data from together, see how experience and process data
your operational systems and experience are related by leveraging experience-driven
management solutions. process mining capabilities (see Figure 4),
and easily identify process variants that are
Companies often rely on information from opera- potentially negatively impacting experience
tional systems to make decisions. However, this metrics
data lacks perspective into a critical element – • Find potential root causes in your data,
people. There is a danger of focusing too much helping you gain a better understanding of
on achieving cost-driven efficiency and automa- the interactions between stakeholders
tion and too little on customer, employee, or
supplier sentiments. This can lead to a disengaged Finally, you can publish your analysis results
customer base and disengaged employees, and directly in your journeys in SAP Signavio Journey
it can also put supplier relationships at risk. Modeler, thereby helping you increase visibility
and establish a process and experience-driven
Adding an outside-in perspective to your process mindset across process and experience teams in
excellence and transformation efforts is the true your organization.
game changer that helps you get a differentiating
edge in the market. To this end, the solution can
help you:

Figure 4: Analysis of Process

and Customer Experience Data

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Unleash the Power in Your Process Data with Process Mining

Benefits of SAP Signavio Process Intelligence for Your Organization

Main Capabilities Details Benefits

Process data • Standard connectors • Easily acquire and prepare process and
management • Data integration with experience data
SAP Data Intelligence
Cloud
• Bring your own data
integration
Analytics and • Process discovery • Discover your process reality
visualization • Process variants analysis • Rapidly identify issues and inefficiencies
• Process conformance • Understand your process dynamics
• Visualization widgets • Identify noncompliant processes
• Metrics library • Monitor your performance
• Visualize your main metrics
Process analysis • SAP Signavio analytics • Perform detailed, tailored process data
engine language (SIGNAL) analysis
• Automated insights • Identify relations and anomalies in your
data
• Save time to find insights in your data
Collaboration • Insights management • Speed up your analysis and problem
• Embedded insights identification
• Monitor your process performance and
experience metrics
Accelerators • Standard process data • Enable a fast start to process analysis
transformation templates • Speed up the creation of process data
• Standard metrics pipelines
Task mining • Integration with FortressIQ • Perform deeper analysis by considering
how your users execute tasks

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Unleash the Power in Your Process Data with Process Mining

SAP Signavio Solutions – Make Process

a Part of Your DNA, Transform, and
Continuously Innovate
SAP Signavio Process Transformation Suite
is a suite of solutions for process and journey
modeling, process analysis and mining,
governance, and automated execution.
Leveraging best-in-class industry standards,
it helps you start right away and quickly locate,
narrow down, correct, and prioritize process
issues, pointing you in the right direction and
helping you fast-track your process mining and
continuous business transformation initiatives.

Process mining capabilities help you build your

path to successful in-depth analysis of your end-
to-end processes, unearthing your process reality
and generating insights to identify improvement
opportunities. Combined with full-scope process
and journey modeling, the capabilities allow you
to take your processes to the next level while
improving your operations and experience for
customers and employees.

With SAP Signavio Process Transformation Suite,

you are able to not only understand your existing
business processes but also proactively manage
and optimize them to achieve the agility needed
to succeed, thrive, and develop a resilient and
sustainable business model. The suite offers
a single destination for collaboration and
continuous change to harness the power of
processes and people.

To learn more, please visit us online.

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Studio SAP | 82218enUS (22/06)
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