User manual

for WM-E2S ®
electricity metering modems

___________________________________________________
Rev: 2.7.5

2022-03-25
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Document specifications

This documentation was made for presenting the installation and configuration
steps of the WM-E2S® (Itron® meter compatible) energy metering modem.

Document Version: REV 2.75

WM-E2S® modems
Hardware Type/Version: for the ITRON ACE6000, ACE8000 and SL7000
electricity meters
Hardware Version: V 2.00 / V 3.00 / V4.00

Firmware Version: V 2.4.43.11 / V 2.5.60 TLS

WM-E Term® config.
V 1.3.63
software version:
Pages: 32

Status: Final
Created: 12-09-2019
Last Modified: 25-03-2022
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Chapter 1. Introduction
The WM-E2S® is a modem, which is suitable for automated remote reading of
electricity meters remotely, on the LTE-based 4G and the 2G cellular networks.
You can save money by using our modem, because there is no further need of manual
readout of the meter systems.

Wireless communication
The 4G version has 2G fallback feature (or 3G/2G fallback for request). Therefore, in
case of outage/inaccessibility of the 4G network it is communicating further on the
2G (or 3G) network.
It supports the multi-operator SIM and the roaming feature, and it is compatible with
SIM-Toolkit.
The modem has been designed to provide transparent data link from the meter to
the server.
The communication module is a part of the Smart Metering concept. The device
provides a SIM-card independent- and mobile operator independent solution.

Design and installation

This modem was especially developed for 3-phase Itrón® ACE6000, ACE8000 and
SL7000 energy meters, which can be connected to the meter by its design and its
connection interface and can be installed into the meter enclosure’s terminal cover.
The device can be also installed to the meter as an external modem – due an optional
rail-adapter (order option) - which allows to fix/mount the device.

Operation properties, features

The modem is suitable for reading the meter’s actual and stored consumption values,
access the recorded event log, read the load profile data, and read or modify the
parameter set of the meter - remotely. It can be accessed remotely through the
cellular network (by the Telit® module) and it is able to send data on the Internet by
using an APN.

Power source
The device can be powered by DC power of the meter’s RJ45 connection.
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The device is equipped with internal supercapacitor, which prevent the intermittent
power cuts also help decrease power peaks.

Supercapacitor
Our modem equipped with supercapacitor part, which enable to keep the module in
operation during small power outages.
After the supercapacitor exhausting, it must be charged and the modem can be
automatically started after this and able to send data again.

Configuration
The modem is configurable via TCP/UDP port remotely (or via local serial connection)
and operating on the wireless network by configuring the APN, username and
password (APN information is provided by your local mobile operator).
All settings can be configured with our WM-E Term® administration software. The
configuration is possible by one device or for a group of devices.
The WM-E Term® tool is password protected and user management is also possible.
The configuration tool requires Windows® platform to be executed, and it is available
in English and local (French) language as well.

Firmware refresh
The WM-E Term® also provides safe firmware change for one or group of devices – by
locally or remotely.

Security
The product’s firmware is encrypted and prevented against to upload firmware or
data from other devices. The modem cannot be upgraded by any other 3rd party
firmware – its safe.
The control port of the modem is encrypted by AES - optional.
The external flash- and the internal flash content of the device are encrypted.

Status and notification

The modem is continuously monitoring the mobile network and device
communication health, and can send status information (signal strength, QoS).
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By the configured features, the device is able to send SMS alarm notification, Last
Gasp notification – depending on the used cellular network and mobile operators (if
the SMS notification is not disallowed on the network, then it can be used).
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Chapter 2. Connections

2.1 External outfit

1a – Plastic transparent top cover
3 2 – PCB board
4 3 – Fixation holes
1a
4 – Cover holders (loosen them to
let it open up the cover)
6 5 – FME or SMA antenna connector
(50 Ohm) – order option
6 – Status LEDs
7 – Hinge (of top cover)

5
7

2.2 Internal connections

1b 10 11
2
8

13

12

1b – Plastic transparent bottom cover part 10 – RJ45 connector (data and DC power)
(white) 11 – Jumper board (for RS232/RS485
8 – SIM card slot (push right & spin up) mode selection – with jumpers - according
9 – Internal antenna wire (with U.LF – FME or to meter the connection/communication)
SMA connection) 12 – Supercapacitors
13 – External connector
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2.3 Jumper settings

The device is delivered by pre-configured jumpers, but you may need to reconfigure
the jumper settings.
Open the enclosure cover (1a and 1b) of the modem. Do the jumpering on the jumper
board (11). (After the configuration, close back the enclose cover )

RS232 mode selection

All the 4 jumpers are located on the inner
11
two lines of pins and the bottom line pins
are free (as it can be seen in the photo).
Further data connection settings can be
initiated by the WM-E Term® software.

RS485 mode selection

All the 4 jumpers are located on the bottom
11
two line of pins and the top line pins are
free. The jumpers must be used as it is
shown in the picture.

Jumperless crossboard version

The modem can be ordered in jumperless version
11
(crossboard soldered to the PCB, instead of a jumper
board). It has a pre-defined connection according to the
meter type. Therefore, there is no need for manual
jumpering of the device, all settings can be done by the
WM-E Term® configuration software directly – or even by
remotely.
We can provide crossboard version in the modem for the
following meter types:
- ITRON® ACE6000 meters
- ITROL® SL7000 meters
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- PME-PMI® meters
- Landis+Gyr® ZMG416 meters
- or we can make for any other meter (ask our sales)

Itron® meter - RS232 Connector pinout

Itron® meter – RS485 Connector pinout

RS485 interface description

Symmetric, serial and asynchron 4-wired cable connection. The master in 2-wire cable
mode, which can be configured by configuration software (provided) - Standard ISO-
8482.
Maximal 31 meter can be connected. The maximal data transmitting speed rate is
9 600 bps
Maximal wire length:
<=550 m, max. 9,600 bps, max. 31 meter
<=1000 m, max. 9,600 bps, max. 15 meter
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Attention! External power surge protection is needed to apply in case of using
longer cabling.
If the RS485 bus is not properly closed, this can disturb the normal/proper
operation.

2.4 Installation steps

Step #1: Remove the top cover or the meter (18) by loosing its screws.

Step #2: Ensure that the modem is not powered – remove the RJ45 connection cable
(14) from the meter side.
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Step #3: Loose the cover holders (4) of the plastic enclosure’s white part (1b) at the
edges, while pull the plastic top cover (1a) - from right-down to left-up direction – from
the antenna connector side, and open the cover, until the PCB (2) will be free to touch.

Step #4: Now the PCB (2) will be on 1a

the left side – see the photo.

Step #5: Slide and open up the plastic

SIM card holder (8) - push from left to
right, and spin it up until release.

Step #6: Insert a replaceable and

4 4
active SIM card (with APN) into the 1b
SIM-holder (8) - the chip looks down,
the cutted edge of the SIM is oriented to outside – to the antenna connector).

10
8

Step #7: Close down the SIM holder (8) and push it from right to left until it is fastened.

Step #8: Ensure that the internal antenna U.FL - black - cable is connected to the U.FL
connector (9)!

Step #9: Close back the PCB-side of the enclosure (transparent plastic) part (1a) to the
white plastic part (1b) from left to right - according and taking patient of the proper
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closure at the ears (4) - until the cover will be fastened (you will hear a click sound
when it is closed).

Step #10: The data connection between the modem and Itrón ® meter is assured by
the RS232/RS485 interface (RJ45, signed with nr. 10 on the figure), then it can be used
with the grey RJ45 cable - provided.

Step #11: Place and insert the modem into the meter (under the meter’s terminal
cover) and fix the device to the meter – according to the meter’s installation manual.
(By optionally the modem can be ordered with DIN-rail adapter (which is fixed to the
bottom side of the modem enclosure), therefore you can also use the modem as an
external device).

Step #12: Mount the FME (or SMA) antenna (15) to the antenna connector (5) and the
communication antenna (15). (If you are using an SMA antenna, then you can use a
SMA-FME converter adapter (17) to mount the SMA antenna to the FME connector).

Step #13: For configuring the modem, connect the device to the computer by an RJ45
cable and an RJ45-USB converter, and configure the jumper positions to RS232
modem. Important! Note, that the modem can be configured only in RS232 mode.

Step #14: Configure the modem with the WM-E Term® software.

Step #15: After the configuration, do the jumpering (11) according to the meter
requirements. (Close the jumper pairs according the hints of the PCB):
• RS232 mode: the jumpers are closed on the internal pin pairs, the edge pins are
free
• RS485 mode: the edge pin pairs are closed by jumpers, the internal pins are free
(If you are using a crossboard version instead of a jumper board, then the jumpering
is not necessary to make.)

Step #16: Reconnect the RJ45 cable to the meter. (If the modem will be connected on
RS485 port with the meter, then the jumper settings must be modified to RS485
mode!)
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Step #17: The data connection between the modem and the Itron® meter can be
initiated on the RS232 or RS485 interface by using 1:1 cable connection, which can be
made by using grey RJ45 cable (14) of the modem – connect it to the RJ45 port (10).

16

14

10

5
18
17

15

Example: ITRON ACE6000→ WM-E2S modem connection with FME antenna

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16

14

10

5
15

Example: ITRON SL7000 → WM-E2S modem connection (with SMA antenna)

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Step #18: Connect the other side of the RJ45 cable to the meter’s RJ45 connector (16)
according to the meter type, and readout port of the meter (RS232 or RS485). Then
the modem will be powered by the meter and the device begins its normal operation,
chec the LED signals.

Step #19: Place back the meter’s terminal cover (18).

2.5 Status LED signals

If the WM-E2S® modem was not supplied by power source since a long time, it needs
to be charged before the usage/installation. The charge takes about ~2-5 minutes if
the supercapacitor was exhausted / discharged.

OPERATION LED SIGNALS - IN CASE OF CHARGING

LED Signal Description

Color During the charging of the exhausted supercapacitors, only green LED will
Green ● flashing quickly. Only this LED is active during the charge. Wait until the device
will be fully charged.

Important!
The LED number we’ve listed here are the same as can be found on the PCB LED
title (as LED3 (green, top), LED1 (blue, middle), LED2 (red, bottom).

At the first power on - during

the charge – the green LED is
flashing quickly, than after a
couple of minutes it will be
blank, then qill be flashing
LED 3
quickly again. When the green
LED 1
LED will be flashing slowly and
LED 2 the other LEDs will be be
lighting according the NORMAL
operation, then the modem will
be charged completely and it
will be ready for congfiuring
and to operate.
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OPERATION LED SIGNALS – IN CASE OF NORMAL OPERATION
Factory default LED signals:

LED identifier Events

LED 3 • Continuously lighting, until the device is not on the cellular
SIM status / SIM or PIN network and RSSI cannot be detected (SIM okay)
failure) • When the SIM PIN is okay: led is active
• If there is no SIM detected or SIM PIN is wrong: blinking once
per second (slow flashing)
• The RSSI (signal strength) value is signed also by this led.
Flashing by “N” times in every 10-15 seconds, depending on
t he RSSI refresh period. The RSSI value can be 1,2,3 or 4 on
the current cellular network.
The numbers of RSSI flashing is different on every available
network technology, by the following:
o on 2G network:
o 1 flashing: RSSI >= -98
o 2 flashings: RSSI between -97 and -91
o 3 flashings: RSSI - between 90 and -65
o 4 flashings: RSSI > -64
o on 3G network:
o 1 flashing: RSSI >= -103
o 2 flashings: RSSI between -102 and -92
o 3 flashings: RSSI - between 91 and -65
o 4 flashings: RSSI > -64
o on 4G LTE network:
o 1 flashing: RSSI >= -122
o 2 flashings: RSSI between -121 and -107
o 3 flashings: RSSI between -106 and -85
o 4 flashings: RSSI > -84
o on LTE Cat.M1 network:
o 1 flashing: RSSI >= -126
o 2 flashings: RSSI between -125 and -116
o 3 flashings: RSSI between -115 and -85
o 4 flashings: RSSI > -84
o on LTE Cat. NB-IoT (Narrow Band) network:
o 1 flashing: RSSI >= -122
o 2 flashings: RSSI between -121 and -107
o 3 flashings: RSSI between -106 and -85
o 4 flashings: RSSI > -84
LED 1 • During network registration: led is active
GSM / GPRS status • During network searching: blinking once per second
• When connected to the network and the IP connection is
okay: blinking twice per second
• When the mobile network access technology was changed:
quick flashing will be relied:
o 2G → 2 flashing per second
o 3G → 3 flashing per second
o 4G → 4 flashing per second
• If there is no available cellular network detected: the led will
be blank
• During the CSD call and IP data forwarding, the LED is
ligthing continuously
LED 2 • By general: the led is inactive
E-METER status • During communiaction: the led is active (flashing)
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Over the factory defaults, the operation and the sequence of the LED signals can be
changed by the WM-E Term® configuration tool, in Standard Meter Interface
parameter group, where you can define one of the following functions of the leds
(LED1..LED3) according the next list:

Selectable LED status (in the WM-E Term program)

Not used
GSM / GPRS status
SIM status (wrong PIN flashing slow or without SIM )
E-meter status
E-meter relay status (Only in case of using WM-E3S CIR modem)
M-Bus status
Firmware status
Network status and access technology
Meter status with IEC polling
AMM (IEC) client state

LED status Events

E-meter relay status – • General: “Ready” / stand-by – the led is flashing 1x per seconds.
Status of the E-meter relay • In “Active” mode – at *relay switching it turns on the led
output (available only in (ligthing).
In “Normal” mode – by releasing the *relay it turns off the led
case of WM-E3S CIR
(blank).
modem type)
M-Bus status • Not in use
Firmware status • When the modem firmware was started, the led will be turned
on (ligthing).
• When the meter →modem connection was built up then the
led will be flashing 2x per seconds.
Network status and • Network registration: the led is active (lighting).
access technology • During network searching: the led is flashing 1x per seconds.
• When it was connected to the network and the IP connection
is okay: the led is flashing 2x per seconds.
• If the mobile access technology was changed – it will be signed
by quick flashing:
o 2G → 2 flashing / seconds
o 3G → 3 flashing / seconds
o 4G → 4 flashing / seconds
• If there is no available network: the led is inactive (blank)
Meter status with IEC • When the modem→meter starting the communication, the
polling – Meter status led will be flashing 1x per seconds.
during the IEC • When the meter is answering to the modem during the
communication, it will turns on the led.
communication
• When the modem→ meter cannot communicate with each
other, the led will be turned off.
AMM (IEC) client state • By general or in case of closing the modem→EI client
communication the LED is turned off.
• In case of building up the modem→ EI client** connection
the led is flashing shorty 1x per seconds (then 1 second of
pause will be progressed between the flashings)
• In case of EI client** login request attempt– the led is flashung
1x per seconds.
• When the connection was built up successfully between the EI
client**→modem– the led is active (ligthing).
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*The listed relay can switch the power source of the e-meter. it cannot be used for tarrif switch!

**The EI client is the transparent output TCP channel from the modem to the EI server

In Connected “normal” mode (when the relay is released), the led is turned off.

In Ready for Connection “ready” (stand-by) mode, the led is flashing once per
seconds.

During the firmware uploading the LEDs are operating as it is normal – there is no
significal LED signal for the FW refresh progress. After the Firmware installation, the
three LEDS will be lighting for 5 seconds and all will blank, then the modem
restarting by the new firmware. Then all LED signals will be used as it was listed here
above.

2.6 LED operation during CSD call

During the CSD call two operation option types can be used:

a.) When the meter would be read out / configured in transparent mode

b.) When modem configuration / firmware refresh is attempted to make

When the meter would be read out / configured in transparent mode:

- The GSM / GPRS status configured LED will be continously lighting during the CSD
call.

- The e-Meter status configured LED will be operating according the CSD call status by
the following:

• Will be flashing twice per seconds from the connection attempt until closing the
connection
• If the meter interface is not configured to 9600 baudrate, then it will be ligthing
continuously from the connection attempt until closing the connection
• After the connection close the LED will be switched off
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When modem configuration / firmware refresh is attempted to make

- The GSM / GPRS status configured LED will be continously lighting during the CSD
call.

- The other LEDs will not change their operation because of the CSD mode
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Chapter 3. Modem Configuration
3.1 Configuration

The modem must be configured by the WM-E Term® software by configuring its
parameters which must be performed before the normal operation and usage.

Over the parameter settings of meter, modem and communication, etc., you can also
test the modem communication and execute AT-commands on the modem by the
configuration program - see AT commands description for the description useful
commands. Before the configuration, you have to remove the meter-modem RJ45
connection cable’s (14) meter side (16) from the RS232/RS485 port of the meter.
Connect the modem by the WM-E-SUP USB® converter adapter (17) to your
computer’s USB port by following the next hints.

18
PC
USB
16
14
17
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Important! Note that until the configuration the modem is not connecting to the
meter, therefore it cannot readout parameter values through the RJ45 interface
during the configuration.
The configuration can be made by CSData call (by selecting a mobile access
technology which uses 2G network). Or you can do it through mobile internet (TCP)
connection – therefore you don’t need to connect the modem to your PC.

Important! During the configuration, the power supply of the modem is assured by
this converter board, on USB connection. Some computers can sensitive for USB
current changes. In this case you should use an external power supply with special
connection.

For the serial cable connection configure COM port settings of the connected
computer according to the modem serial port properties. In the Windows ® it can be
found in the Start / Control Panel / Device Manager / Ports (COM and LTP) menu
Properties:
o Baud: 9600
o Databits: 8
o Parity: No
o Stopbits: 1
o Bandwith control: no

Warning!
If the COM port will not visible after connecting the device to the computer, and you
cannot found the COM port number in the Windows Device Manager, then you need
to install the proper driver - FTDI VPC – to your computer, which can be downloaded
from here:
http://www.ftdichip.com/Drivers/VCP.htm

For the proper communication of the modem, you have to configure the APN
settings of the SIM – as PIN code, APN, username and password. These all can
configured by using the WM-E Term® software through the RJ45 connection.
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For the successful operation of the communication module it is necessary to have
appropriate signal strength.

If you want to readout the meter parameter values during the PC-modem connection,
after the RJ45-configuration you made, then you should select a different
configuration port to the meter as TCP/IP or Optical, etc.

3.2 Configuring the modem by WM-E Term®

The Microsoft .NET framework runtime environment is required on your computer.

For modem configuration and testing you will need an APN/data package enabled,
active SIM-card.

The configuration is possible without a SIM card, but in this case the modem is
performing restart periodically, and some modem features will be not available until
the SIM card is inserted (e.g. remote access).

If the WM-E2S® modem was not supplied by power for a long time, it needs to be
charged before usage. It takes about ~2-5 minutes to charge if it the supercapacitor
was exhausted / discharged.

Download the WM-E Term® software to your computer by a browser from the
following link: https://www.m2mserver.com/m2m-downloads/WM-ETerm_v1_3_63.zip
Extract the .zip file to e directory and
execute the WM-ETerm.exe file.
The configuration software is
supporting the usage of user
accounts and the password change
feature.

You can login to the software by a

password. Check the WM-E Term®
User Manual for further details!
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WM-E term User Manual:
https://www.m2mserver.com/m2m-downloads/WM-E-TERM_User_Manual_V1_92.pdf

The modem firmware v2.4.43.11 can be downloaded from the next link:
https:/m2mserver.com/m2m-downloads/E2STD_FW_244311.dwl

Basic configuration file for Itron meters – with RS232 or RS485 mode:
https://m2mserver.com/m2m-downloads/WM-E2S-STD-DEFAULT-CONFIG.zip

3.3 Parameter configuration

For first load the sample configuration file in the WM-E Term® software.
Then reconfigure the devices parameters – as cellular communication settings (APN,
APN username, password and PIN code, network usage method, communication port
- RS485 settings).
Then you have to send the settings by the WM-E Term® software to upload to the
modem.

Main settings:

1. Choose the Parameter read icon to connect to readout the current settings of
the modem.

2. Choose the APN parameter group, and push the Edit settings button. Add the APN
server name value, if necessary give the APN username and APN password values and
push the OK button.

3. Choose Then the M2M parameter group, and push the Edit settings button. At the
Transparent (IEC) meter readout port, give the PORT number, by which you try to
readout the meter. Add this PORT number to the Configuration and firmware
download, which you want to use for remote parameterization of the modem / for the
further firmware exhange.

4. If you have to use SIM PIN then choose the Mobile network Parameter group, and
add the SIM PIN to the field. Here you can change a Frequency band 4G only, LTE to
2G (for fallback feature), etc. You can also select here a dedicated mobile network
provider (auto or manual). Push then the OK button.
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5. For configuring the RS232 serial port and transparent settings, open the Trans. / NTA
parameter group. Basic device settings are the Multi utility mode: transparent mode,
Meter port baud rate: from 300 to 19 200 (or use 9600), Fixed 8N1 data format (by
checking the box at the meter). Confirm the setting with the OK button.

6. For configuring the RS485 paramters, opent the RS485 meter interface parameter
group, configure the RS485 mode to the right value (2-wire or the recommended 4-
wire). Then push the OK button. (In case of using RS232 mode only, disable the
RS485 port here, please.)

7. When you have finished, choose the Parameter write icon to send the changed
settings to the modem. The status of the configuration process can be seen at the
bottom of the screen. At the end of the upload, the modem will be restarted and
operating according to the new settings.

Further options

• To refine the modem handling choose the Watchdog parameter group.

• Save the current last good configuration at the File/Save menu item. Later you
can distribute this setting (file) to another modem device by one click.
• Firmware refresh: choose the Devices menu, Single Firmware refresh item by
choosing the appropriate firmware file (with .DWL file extension).

Attention! Ask our sales about the available newest firmware!

3.4 Configuring from CSD connection

If the modem restarts due to an incorrect configuration, it is possible to access it

with a CSD call. Its operation can be fine-tuned in the WM-E Term software with a
value that can be specified in the PDP connection delay field in the APN parameter
group.
For more information, see Chapter 3.1 of the WM-E Term User Manual.
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3.5 Data control direction (DCD) feature
In case of using the Itrón® SL7000 meters or other Itrón® meters (through RS232
connection), you can use the DCD feature to declare the direction of the data control
– according the following parameter setting.
For configuring the DCD feature, choose the RS485 interface settings parameter
group.
Note that it is valid for the RS232 port!

DCD parameter values:

• Fix 0 (provides logical 0 value as result for the connected meter)
• Fix 1 (provides logical 1 value as result for the connected meter)
• Standard
• Inverted (opposite direction)

3.6 Automatic network reconnection

If the mobile network provider drops the modem from the cellular network due to the
device’s network inactivity, there are available parameters if these are set, then
automatic and periodical connection connection rebuild can be caused.

If the network provider sends a message to the modem that the data connection has
been lost, the connection will be restored automatically. If you do not send a message,
you can choose from these two workarounds to follow:

a.) Active mode - Use periodical ping, set the ping:

1. For setting this, set the Watchdog parameter group’s ping parameters as
Ping IP-address, Number of ping retries, Ping wait-time (for reply) and
Wait-time (for next).
2. If there is no ping response, it reconnects to the network after the time
interval specified in the Seconds, gprs connection closed and restored after
this time parameter.

Attention! In case of frequent ping using, the data traffic will be higher, but the
chances are higher that the device will remain on the cellular network.
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b.) Passive mode - If you don’t use the ping - set the connection retry:
1. For setting this, use the Watchdog parameter group’s Seconds, gprs
connection closed and restored after this time parameter.
2. Here you can define that after the network drops out the modem, how long
does the modem wait before trying to reconnect to the mobile network
again. Ask your mobile provider about the offered settings.

Attention! If there is less data traffic and there is no ping configured, the
device may not stay on the network for a long time.

If you set this parameter to a low value that can cause frequent network
reconnections.
Therefore under no circumstances should you set this value lower than what
your mobile service provider recommends. (e.g. there are mobile network
providers that limit the number of times a modem can logon to the network
in a given time).

3.7 Signal strength

Check signal strength of the cellular network in the WM-E Term® software Device

Information menu or by using the icon. Check RSSI value (at least it should be
yellow – which means average signal strength – or better if it is green). You can change
the antenna position while you will not receive better dBm values (the status must be
readout again for refresh).
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3.8 Power outage management

The firmware version of the modem is supporting the LastGASP feature, which means
that in case of power outage the modem’s supercapacitor allows to operating further
the modem for a short time (a couple of minutes).

In case of detecting the loss of mains/input power source, the modem generates a
“POWER LOST” event and the message will be immediately transmitted as an SMS
text to the configured phone number.

In case of recovering the mains/power source the modem generates the “POWER
RETURN” message and sending by SMS text.
The LastGASP message settings can be enabled by the WM-E Term® application – in
the AMM (IEC) parameter group part.
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Chapter 4. AT command settings - description
(Configuring the Modem by AT commands)
4.1 General information about the commands

In this part of the documentation we have collected the standard Hayes™ AT

commands which you can use for programming the modem manually with any
terminal application.

During the configuration the modem accepts commands with upper or lower case
characters. The modem accepting commands in N81 or E71 format.

When you are attempted to use AT commands for the modem, first you have to
declare the modem interface and GPRS settings.

For the GPRS communication settings you can use the AT command syntax at table
– Chapter 3. The AT commands and parameter values must be divided with
semicomma: e.g. Command;answer;timeout(msec)

The minimal modem configuration settings for connectiong an Itrón ® meter:

• AT+0 enabling the 9600,8,n,1 operation for the modem

• AT&W saving the settings

4.2 AT command set

The AT+ command can be used individually, these cannot be chained!

AT+ Description
command
ATA The modem is receiving the incoming call – local interface
only
The modem answers for the call after ther third ringing.
ATD Dial command – local interface only
The modem connects to the network and performing a call
to the defined phone number, e.g.: ATDT 12345 123456^m
"D" = dial, "T" = tone (compatible mode), ^m = carrier return.
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ATE Commmand local Echo
ATE0 Local Echo off
ATE1 Local Echo on (echo)
ATH Hang up command – local interface only
The modem is disconnecting the dial connection.
ATI Module identification (example for the answer: WM-E2 2G
V2.44)
ATO Return to online state command - local interface only
The modem switches back from command mode to data
mode
ATQ Silent mode
You can allow to the modem that it doesn’t send the results
ATQ0 Silent mode off – it does NOT send the results
ATQ1 Silent modem on – it sends the results
ATV Verbose mode (Turned off) means a number
Text or numeric format.
ATV0 Verbose mode disabled: number
ATV1 Verbose mode enabled: text
ATX Connection (CONNECT) result codes
Generated code by the modem when connecting or
ATX0 hanging up the connection.
ATX1 Selects the basic code set
ATX2.3.4 Selects the extended code set
Same as ATX1
ATZ Modem Reset
Resets the modem without changing any parameters.
AT&C Carrier control
This parameter defines the operation of pin 1 (DCD) of the
9-pin RS232C interface.
AT&C0 Always ON
AT&C1 Fixed to this settings – DCD turning on, when online
AT&C2 in command mode is OFF – DCD is turned on only when the
modem is online
AT&D Determines how the ME responds if the pin 4 (DTR) is
changed from ON to OFF state during data connection
(the firmware is supporting, but it is not wired by default)
AT&D0 Ignores the status of the DTR line – eg. not connected
AT&D1 DTR ON→OFF: Change to command mode while
retaining the data connection. (like +++ escape sequence)
AT&D2
DTR ON→OFF: Disconnect the data connection (only for
CSD)
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AT&K Flow-control selection (hardware configuration must
AT&K0 matche with settings)
AT&K3 DCD and DTR line can be used for signaling
RTS and CTS line can be used
AT+I Reports modem type, firmware version number, local
settings
E.g. WM-E2S v2.48
AT+IP? Reports current GPRS Listen mode address
E.g. IP: 192.168.0.100
AT+R Resets modem and causes the modem to execute a 10
second power cycle
AT+S Displays Signal Strength
Toggles on / off (default off).
Remote AT+S Reports the last known signal strength

4.3 Commands which can be used only for the local interface

AT+ parancs Leírás

AT+CBST? Signaling format
This command gives information regarding the cellular network
bearer channel.
Response: 7,0,1 (9600 bps rate, Asynchronous, Non transparent).
AT+CBST=n,0,1 CBST change
n=0 analog auto baud (automatic baud rate selection)
n=4 V.22bis
n=6 V.32
n=7 V.32
n=70 V.110 or X.31
n=71 V.110 or X.31
AT+CPIN? SIM card PIN-code status report
AT+CLCC Reports the current CSD call list
AT+COPS Reports the mobile operator and network registration status
AT+CIMI Delivers the International Mobile Subscriber Identity (IMS)
AT+CGSN Delivers the International Mobile Equipment Identity (IMEI)
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4.4 Modem result codes

Number
Answer (V1) Legend
(VO)

1 OK Command line executed without errors.

2 CONNECT Connection.

3 RING Ringing signal detected.

4 NO CARRIER Carrier lost or never present.

5 ERROR Invalid Command.

6 NO DIAL TONE No dial tone detected.

7 BUSY Busy signal detected.

8 NO ANSWER No answer from remote modem.

4.5 Configure the TCP/IP (GPRS) connection

Check the modem answer by executing the AT+I command and listen for the answer!

The execution of the following commands are necessary for the TCP/IP (GPRS)
connection settings:

AT+ command Legend

AT+CGDCONT=1,"IP","APNNAME" Change the APNNAME part to the APN name
you are attempted to use
AT+CGDCONT? Checking the current APN settings
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Chapter 5. Support

If you have a technical question regarding the usage You can find us on the following
contact possibilities:

Email: [email protected]

Phone: +36 20 333-1111

5.1 Support

The product has a identification void which has important product related
information for the support line.

Warning! Damaging or removing the void sticker means the loss of product
guarantee.

Online product support available here: https://www.m2mserver.com/en/support/

5.2 Product Support

The documents and information related on the product are available here.
https://www.m2mserver.com/en/product/wm-e2s/
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Chapter 6. Legal notice

©2022. WM Systems LLC.

The text of and illustrations presented in this document are under copyright.
Copying, usage, replication or publication of the original document or its’ parts are
possible with the agreement and permission of the WM Systems LLC. only.

The figures in this document are illustrations, those can be different from the real
appearance.

The WM Systems LLC doesn’t take any responsibility for text inaccuracy in this
document.

The presented information can be changed without any notice.

The printed information in this document are informative only. For further details
contact us.

Warning
Any fault or upcoming error during the software upload/refresh can lead to the
device breakdown. When this situation happens call our specialists.