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Kodak PACS LINK 9405 PRINT SERVER

Service Manual, Rev. B

Revision History
Warnings and Cautions
Section 1 – System Description
Section 2 – Theory of Operation
Section 3 – Installation
Section 4 – Troubleshooting
Section 5 – Removal and Replacement
Section 6 – Additional Information
Section 7 – Parts Breakdown

6E7323
Revision History

The original issue and revisions of this Service Manual are identified as follows:
Issue Date (Rev A): 10/00, (Rev B): 05/01

Revision letters are indicated in the following Section-by-Section revision configuration:

Section Text Pages changed in Current Revision

Rev.
All A Original issue. All pages are dated October, 2000.
All B Added information for new computer hardware and
made various non-technical editing changes. Pages
changed: ii, 1-1, 1-2, 1-3, 2-1, 3-1, 3-30, 4-2.
Corrected trademarks. Pages changed: all.
 Warnings and Cautions

Warnings and Cautions

Read and understand all instructions before using.

! WARNING
This equipment can be an explosive hazard. Do not use in the presence of flammable anesthetics,
Oxygen or Nitrous Oxide.

! WARNING
This equipment is operated with hazardous voltage which can shock, burn, or cause death.
• Remove wall plug before servicing equipment. Never pull on cord to remove from outlet. Grasp
plug and pull to disconnect.
• Do not operate equipment with a damaged power cord.
• Do not use an extension cord to power this equipment.
• Position the power cord so it will not be tripped over or pulled.
• Connect this equipment to a grounded outlet.

! WARNING
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
• Use caution when installing or modifying telephone lines.

! WARNING
Do not substitute or modify any part of this equipment without approval of Kodak Health
Imaging.

! WARNING
Not protected against ingress of liquids, including bodily fluids.

! WARNING
For continued protection against fire, replace fuses with only the same type and fuse rating.

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Service Manual

! WARNING
The UPS contains lead acid batteries. Lead must be disposed of in accordance with applicable
federal, state or local regulations.

! CAUTION
Potential explosive condition exists if battery is replaced incorrectly. Replace only with same or
equivalent type recommended by manufacturer. Dispose of used batteries according to manufacturer’s
instructions.

! CAUTION
• This equipment is intended to connect to other medical devices.
• Only qualified service personnel are authorized to install and perform service maintenance on
this equipment.
• The equipment must be installed no closer than 1.8 meters from a patient bed or chair.

! CAUTION
This equipment generates, uses, and can radiate radio frequency energy, and if not installed by qualified
service personnel and used in accordance with the Operator’s Guide, may cause interference to radio
communications and other electronic devices. Operation of this equipment in a residential area may cause
interference, in which case the user at their own expense will be required to take whatever measures may
be required to correct the interference.
General External Cleaning: This equipment may be cleaned with a damp cloth using water with mild
detergent, or commercial electronic equipment cleaner.

Safety
Canada:
• C22.2 NO 950-95-CAN/CSA. Safety of Information Technology Equipment, including Electrical
Business Equipment
U.S.A.:
• UL 1950: Safety of Information Technology Equipment, including Electrical Business
Equipment DOD (Bi-national Standard)

ii 6E7323 - 2001 May Rev. B

 Table of Contents

Table of Contents
Section 1: System Description..................................................................................................... 1-1
1-1. Overview......................................................................................................................... 1-1
1-2. Input Options .................................................................................................................. 1-1
1-3. Output Options................................................................................................................ 1-2
1-4. Supported Printers .......................................................................................................... 1-2
1-5. Modem Board ................................................................................................................. 1-2
1-6. User Control.................................................................................................................... 1-2
1-7. Service Access ................................................................................................................ 1-2
1-8. Service Maintenance Tool (SMT) .................................................................................. 1-3
1-9. Print Server Specifications ............................................................................................. 1-3
Section 2: Theory of Operation.................................................................................................. 2-1
2-1. Hardware Components.................................................................................................... 2-1
2-1-1. Computer ........................................................................................................... 2-1
2-1-2. Serial Communication Ports .............................................................................. 2-1
2-1-3. Copper Output (COPCIL) Board ....................................................................... 2-2
2-1-4. Modem Board .................................................................................................... 2-2
2-1-5. Uninterruptible Power Supply ........................................................................... 2-2
2-2. Software Components..................................................................................................... 2-3
2-2-1. Windows NT™ Operating System .................................................................... 2-3
2-2-2. Application Software ......................................................................................... 2-4
2-2-3. Service Maintenance Tool (SMT) ..................................................................... 2-4
2-2-4. pcANYWHERE™ Remote Access Software.................................................... 2-5
2-2-5. Uninterruptable Power Supply .......................................................................... 2-5
Section 3: Installation.................................................................................................................. 3-1
3-1. Overview......................................................................................................................... 3-1
3-2. Network Parameters and ID Information........................................................................ 3-1
3-2-1. Network Parameters........................................................................................... 3-1
3-2-2. Printer Configuration Information ..................................................................... 3-2
3-3. Preliminary Installation Procedures................................................................................ 3-3
3-4. Mounting the Print Server............................................................................................... 3-3
3-5. Hardware Installation and Setup..................................................................................... 3-4
3-5-1. Connecting Cables ............................................................................................. 3-4
3-5-2. Setting Voltage Select Switch ........................................................................... 3-6
3-5-3. Setting Uninterruptable Power Supply (UPS) ................................................... 3-6
3-6. Mounting the UPS .......................................................................................................... 3-7
3-7. Local Laser Imager ......................................................................................................... 3-8
3-8. Servicing the Print Server ............................................................................................... 3-10
3-8-1. Service PC.......................................................................................................... 3-10
3-8-2. Monitor Kit ........................................................................................................ 3-17
3-9. SMT Configuration Procedures...................................................................................... 3-19
3-10. Setting Up Print Server Outputs ..................................................................................... 3-20
3-10-1. Local Printing (COPCIL) Configuration ........................................................... 3-20
3-11. Configuring DICOM Print Input.................................................................................... 3-22
3-12. Test Local Laser Printer.................................................................................................. 3-26
3-13. Print Test Images on Network Printers........................................................................... 3-27

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Service Manual

3-14. Backup SMT Configuration............................................................................................ 3-28

3-15. Test Modem .................................................................................................................... 3-28
3-16. Final Installation Steps ................................................................................................... 3-29
3-16-1. Load Application Software................................................................................ 3-30
3-16-2. Restore Print Server Configuration ................................................................... 3-30
3-16-3. Print Test Images ............................................................................................... 3-31
3-16-4. Disconnect Monitor Kit or Service PC.............................................................. 3-31
3-17. Reghosting the Print Server ............................................................................................ 3-32
Section 4: Troubleshooting ......................................................................................................... 4-1
4-1. Overview ........................................................................................................................ 4-1
4-2. Service Programs ............................................................................................................ 4-1
4-2-1. DBClean............................................................................................................. 4-1
4-2-2. DBEmpty ........................................................................................................... 4-2
4-3. Troubleshooting Matrix .................................................................................................. 4-3
4-4. Application Programs ..................................................................................................... 4-5
4-5. Program Logs.................................................................................................................. 4-6
4-5-1. Viewing Logs..................................................................................................... 4-7
4-5-2. Problem Troubleshooting .................................................................................. 4-8
4-5-3. JOBSPOOLER (Output Log) ............................................................................ 4-9
4-6. Event Viewer Log........................................................................................................... 4-23
Section 5: Removal and Replacement ....................................................................................... 5-1
5-1. Procedures....................................................................................................................... 5-1
Section 6: Additional Information ............................................................................................. 6-1
6-1. Overview......................................................................................................................... 6-1
6-2. Tools and Accessories .................................................................................................... 6-1
6-3. Accessing the Print Server with SMT ............................................................................ 6-1
6-4. Service Maintenance Tool (SMT) .................................................................................. 6-2
6-4-1. Starting SMT ..................................................................................................... 6-2
6-4-2. SMT Help .......................................................................................................... 6-3
6-4-3. System Info Tab................................................................................................. 6-4
6-4-4. System Management Tab................................................................................... 6-15
6-4-5. Diagnostics Tab ................................................................................................. 6-16
6-5. Accessing the Print Server with a Monitor Kit............................................................... 6-17
6-5-1. Connecting the Monitor Kit............................................................................... 6-17
6-5-2. Disconnecting The Monitor Kit......................................................................... 6-17
6-6. pcANYWHERE™ Remote Control Software................................................................ 6-18
6-6-1. Installing pcANYWHERE On Your Service PC............................................... 6-18
6-6-2. Set Up pcANYWHERE™ Connection Items.................................................... 6-19
6-6-3. Connecting to a Print Server Over the Customer’s Network............................. 6-23
6-6-4. Connecting Service PC to a Print Server Over a Telephone Line..................... 6-28
6-6-5. Combination Telephone/Network Connection .................................................. 6-29
6-6-6. Disconnect Service PC from Print Server.......................................................... 6-32
Section 7: Parts Breakdown ....................................................................................................... 7-1

iv 6E7323 - 2001 May Rev. B

 Section 1: System Description

Section 1: System Description

1-1. Overview
The Kodak PACS Link 9405 Print Server is a flexible, modular, image acquisition system that can
receive DICOM 3.0 print-class images from image sources on an Ethernet network. The Print Server
converts these images to 952 protocol and prints them on the local printer connected to the Print Server.
In this mode the Print Server acts as a DICOM print server. Figure 1–1 shows a typical Print Server
system.

Kodak Laser Imager

DICOM Printer

Fiber Optic Copper

or Copper

PACS Link 9405

Acquisition System

Figure 1-1. Print Server Basic System.

A Print Server receives images from image sources (remote users) on a DICOM/Ethernet network and
prints these images to a local printer.
The main control and processing device within the Print Server system is a standard personal computer
with Windows NT™ operating system and Kodak-supplied application software. The computer contains
a floppy disk or CD-ROM drive (depending on version) and does not have a monitor, keyboard or mouse.
For service access, technicians must connect a separate Service PC or temporarily connect a monitor,
keyboard and mouse to the Print Server system.

1-2. Input Options

The Print Server can be configured only as a Network Input. A network interface port on the computer
provides the connection point to an Ethernet 10BaseT or 100BaseT network. The network connection is
used for image input only when the Print Server is configured as a print server, where images from
network sources are printed on the local printer. Incoming images from the network must conform to
DICOM 3.0 print class protocol.

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1-3. Output Options

A copper output option is the only option available for the Print Server. Kodak laser imagers with copper
image and COM inputs require a copper output board (COPCIL board).
The COPCIL board provides a digital output interface compatible with the digital input interface in
Kodak laser imagers. Both image and COM outputs are copper. The COPCIL board plugs into a PCI slot
in the computer.

1-4. Supported Printers

The only printer currently supported by the Print Server is the Kodak DryView 8100 Laser Imager.

1-5. Modem Board

The Print Server computer is equipped with a modem for remote access by service technicians. As part of
the service agreement, the customer must furnish an analog dial-up telephone line.

1-6. User Control

The operator does not control the Print Server activities. The Print Server automatically receives any
network images addressed to it and prints the images on the local printer.
For more information on user control, refer to the Kodak PACS Link 9405 Print Server User Guide.

1-7. Service Access

To service the Print Server, technicians must either connect a temporary monitor, keyboard and mouse,
or use a Service PC with pcANYWHERE™ remote access software.
The Service PC can be connected to the Print Server computer in two ways:
• Over an Ethernet network. The Service PC must contain an Ethernet interface for this
connection.
• Over the dial-up telephone network using a modem. The Print Server contains a modem card for
this purpose.
When connected to a Print Server, the monitor, keyboard and mouse on the Service PC appear as if they
are directly connected to the Print Server computer. From the Service PC, a technician can use the
Service Maintenance Tool (SMT) or access any Windows NT™ feature on the target Print Server
system.

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 Section 1: System Description

1-8. Service Maintenance Tool (SMT)

The Print Server application software includes a software maintenance tool (SMT) that service
technicians can use to:
• Enter site-specific configuration parameters when they install a Print Server system.
• Perform several system management functions, such as backup and restore of configuration
parameters.
• Perform several diagnostic tasks, such as viewing system logs and monitoring system
performance.
For more information on the SMT, refer to Section 6 in this manual.

1-9. Print Server Specifications

The computer specifications are as follows:
Machine Size:
Width: 280 mm (11 in.)
Height: 100 mm (4 in.)
Depth: 350 mm (14 in.)
Weight: 5.71 Kilograms (12.6 pounds)
Serial Number Location: Label on computer case
Electrical Requirements: 100-120 VAC, 7V, 4 Amp, 60-Hz or
220-240 VAC, 2 Amp, 50-Hz (voltage range must be manually set)
Note: Only 120 VAC is used in the U.S.A. and Canada.
Operating Environment: 10° - 32° C (59° - 76° F) at 10% to 80% RH maximum, non-condensing
Storage/Shipping -23° - 65° C (-10° - 150° F) at 5% to 91% RH, non-condensing
Environment:
Operating Altitude: Up to 2438 m (8000 ft)
Heat Dissipation 230 kcal per hour (913 BTU per hour)
Power Consumption 200 Watts, maximum

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 Section 2: Theory of Operation

Section 2: Theory of Operation

2-1. Hardware Components

The PACS Link 9405 Print Server consists of the following components:
• Computer
• Serial Communication Ports
• COPCIL Board
• Modem Board
• Uninterruptable Power Supply

2-1-1. Computer
The Print Server is designed with a standard personal computer with Microsoft Windows NT
Workstation™ operating system. The computer runs the Kodak application software, which controls all
of the functions performed by the Print Server. APCI modem and COPCIL circuit boards supplement the
standard computer hardware.

2-1-2. Serial Communication Ports

The two standard serial ports in the Print Server computer (COM1 and COM2) are RS232 ports and
cannot be used for keypad or host control connections.
• COM1 is reserved for pcANYWHERE direction connection.
• COM2 is used for connecting to the UPS.

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Service Manual

2-1-3. Copper Output (COPCIL) Board

The COPCIL output board connects the Print Server to a local laser printer (laser imager) with copper
image and copper COM (serial port) inputs.
The COPCIL board is designed to drive a Kodak DryView 8100 Laser Imager (8100 Imager) with a
digital image interface and RS422 serial port (COM port) for control.
When installing a Print Server system that includes a COPCIL board, parameters must be entered to
match the COPCIL board interface with the laser imager. The COPCIL parameters are adjusted using the
Service Maintenance Tool (SMT). Refer to Section 3 in this manual for Local Printer setup procedures.
The Print Server software is preset for an 8100 Imager.
Figure 1–12 shows how the copper output board connects to a laser imager.

50-Pin Connector

50-Pin Connector Digital Im age

Port
Im age

Control
RS422 COM
Port

8100
Laser im ager
PACS Link 9405 Y Cable (8 Meters) with 9-Pin
Computer Copper Im age and COM
(Rear) 74-0401-9054-3 Connector
COPCIL Ports
Output Board
9410-62L

Note:
Draw ing does not show exact position of Im age and COM connections.

Figure 2-1. COPCIL Board Connections.

2-1-4. Modem Board

The PACS Link Print Server includes a modem board for remote maintenance access. A service
technician can use a Service PC to call the PACS Link Print Server over a telephone line and run the
Service Maintenance Tool (SMT) software. The PACS Link Print Server comes with a 6-ft (1.5-m)
analog telephone cable.

2-1-5. Uninterruptible Power Supply

The PACS Link Print Server system includes an uninterruptible power supply (UPS) to protect against
power interruptions and brownouts. The UPS provides a short-term back-up power source. If the AC
power fails or drops below a preset threshold, the UPS automatically switches in and provides a run-time
of several minutes for the computer. The UPS also provides surge protection and can automatically shut
down the computer if power is not restored within three minutes.

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 Section 2: Theory of Operation

2-2. Software Components

The Print Server includes the following software:
• Windows NT™ Operating System
• Kodak Application Software
• Service Maintenance Tool (SMT)
• pcANYWHERE™ remote Access Software
• Uninterruptible Power Supply Control Software

2-2-1. Windows NT™ Operating System

The Print Server uses the Microsoft Windows NT Workstation operating system. Windows NT is a high-
end, high-reliability operating system that has a user interface nearly identical to Windows 95ä.
Most software-related maintenance procedures are performed using the Kodak Service Maintenance
Tool (SMT). Service technicians interact directly with Windows NT to perform some tasks, which
include:
• Entering network parameters for the Print Server.
• Running the DBClean program - used to used to stop print jobs that are incapable of being printed
(hung up).
• Running the DBEmpty program - used to clear the configuration database.
• Starting SMT.
• Reloading software.
• Setting UPS turn-off parameters.

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2-2-2. Application Software

The Print Server application software consists of several processes (see table) that control Print Server
system operation. For any Print Server system, the processes that run depend on the input and output
options and how they are configured with SMT.

Table 1. Print Server Application Software.

Process Description
DBService Provides an interface to the Print Server data repository for access by job processes and
translators. Supports Print Job management, Equipment information, Status interfaces, and
Administrative interface.
Supervisor Starts all necessary Print Server child programs and passes correct instance numbers to
each program so the correct configuration information can be accessed. Monitors child
programs. Closes child programs. Restarts print jobs that were in process if processing
stopped.
Job Spooler Provides support for transmission of jobs through the Print Server. Job Spooler is
instantiated multiple times to support job processing for each destination. Jobs are created
in the database from the different input interfaces. Job Spooler will be instantiated to
access the jobs from the database and output them to the correct destination.
DISOL Provides DICOM Support as a Print SCP. Accepts DICOM print requests and formats them
for output to a network printer. Returns printer status to client.

The Kodak application software starts automatically when the Print Server is powered up and runs
continuously unless a service technician stops it. The application software must be stopped before SMT
can be used to configure the system. The active process boxes are displayed in the Windows NT taskbar,
at the bottom of the screen when the Print Server application software is running. The status boxes
disappear from the taskbar when the application software is stopped.
The application software also includes a database containing the configuration parameters needed by
service technicians when they install a Print Server system.

2-2-3. Service Maintenance Tool (SMT)

The Service Maintenance Tool is resident in the Print Server and used only by service technicians. Refer
to Section 6 for a detailed description of SMT. SMT has three main functions:
• System Configuration: used to load configuration parameters into the Print Server.
• System Administration: functions include starting and stopping application software, creating and
restoring back up files and database maintenance.
• Diagnostic: tests the COPCIL printer interface board. Also lets service technicians view several logs
that are useful for troubleshooting.

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 Section 2: Theory of Operation

2-2-4. pcANYWHERE™ Remote Access Software

A Service PC with pcANYWHERE software installed can connect to a Print Server over an Ethernet
network or a dial-up telephone line. In the Print Server, pcANYWHERE is configured as a host, meaning
that the Print Server is ready to accept a call from a Service PC at any time.
When connected, the Service PC can control the Print Server as if it were directly connected to the Print
Server. With pcANYWHERE, technicians can use their Service PC to access the SMT on a Print Server
system, examine logs and upgrade the application software.

2-2-5. Uninterruptible Power Supply

Since the Print Server is used in a mobile application, the UPS operates as a standard UPS and has
special intelligent features. For power outages of less than 20 seconds, the UPS operates as a standard
UPS. When power outages of more than 20 seconds occur, the UPS signals the Print Server computer.
The Print Server software and the Windows NT operating system are shut down in an orderly manner.
When NT is safely shut down, the UPS turns power off the Print Server computer and 5 seconds later,
turns itself off to prevent draining the battery.

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 Section 3: Installation

Section 3: Installation

3-1. Overview
To install the Kodak PACS Link 9405 Print Server you will need:
• Service PC with pcANYWHERE™ remote control software (preferred method)
- or -
Monitor kit (PC monitor, keyboard and mouse).
• Print Server software reload diskette.
• Phillips screwdriver.
• Flat-head screwdriver.

3-2. Network Parameters and ID Information

Before starting the installation, you should obtain the information indicated by *** in Table 3–1 and
Table 3-2. Record this information on the configuration worksheets, located in Appendix A. You will be
prompted to enter this information later when you configure the system using the Service Maintenance
Tool (SMT).

3-2-1. Network Parameters

Network parameters should be available from the customer’s network administrator.
Table 3-1. Parameters and ID Information.

Parameter Print Server Service PC

IP Address *** ***
IP Mask (Subnet Mask) *** ***
Default Gateway Address *** ***
(Gateway IP Address) (Not required for some networks) (Not required for some networks)
AE Title Recommended: 9405 Not Applicable
Computer Name (see note) *** Not Required
Workgroup Name *** ***
(Not required for some networks) (Not required for some networks)
Note: A typical computer name used for the Print Server is: 9405PS_CT (for Print Server located in CT scanner
area.

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3-2-2. Printer Configuration Information

Information in this table is required for configuring the Print Server to send images to a local printer.
Additional information may also be required to set up the local printer or network destination devices.
Table 3-2. Printer Configurations.

Item Local Printer For Each Network Printer

Printer Model *** ***
Printer Manufacturer *** ***
Printer Name *** ***
(Will appear on keypad menus)
Port Not Applicable ***
IP Address Not Applicable ***
AE Title Not Applicable ***
Film Size Options: ***
14x17 14x17
11x14
8x10
Film Type Options: Not Applicable ***
Blue
Clear
Film Destination Options: Not Applicable ***
Processor
Magazine
Processor 2
Magazine 2
Current
Contrast Default (0-15) Not Applicable ***
Interpolation Type Options: Not Applicable ***
Imation 831
Generic DICOM
Imation 831 DICOM
Imation 8300 DICOM

Interpolation No. (1-19) Not Applicable ***

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 Section 3: Installation

3-3. Preliminary Installation Procedures

1. Check site preparation - verify that the following items are available:
• Power outlet for the UPS and Kodak DryView 8100 Laser Imager (8100 Imager).
• Network connection: One network connection is required for the Print Server. A second
connection point is required for a Service PC. A third connection is required for the 8100 Imager.
• Telephone connection: An analog telephone line is required for remote service of the unit.
2. Unpack the Print Server shipping containers. There are no special unpacking procedures required.
3. Inventory the system components using the packing lists and verify that all of the Print Server
components and related items are included.

3-4. Mounting the Print Server

Mount the Print Server so the cable connections are next to the 8100 Imager connectors.
1. Mount the Print Server to the 8100 Imager backpanel using (4) 5-mm screws.
2. Tighten the mounting screws.

Mounting
Holes

9405

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Service Manual

3-5. Hardware Installation and Setup

3-5-1. Connecting Cables

Connect the system cables as described in the following paragraphs.
• Local Printer Cables:
Connect the local printer to the Print Server unit with the supplied y-copper cable.
• COPCIL-to-Local Printer Cables:
Connect the COPCIL (copper output) board to the 8100 Imager with a copper digital image port
and a copper RS422 COM port as shown in Figure 3-1.

Figure 3-1. Print Server - to -Local Printer Cables (Copper).

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 Section 3: Installation

• Telephone Drop Cable

The Print Server system includes a modem board. Connect the modem to a telephone line as
shown in Figure 3-2.

! WARNING

Connecting the modem board to a digital telephone line may damage the modem board. Connect
the modem board only to an analog telephone line.

PACS Link 9405

Computer
(rear)
Telephone
Drop Cable

Line Jack
Do not c onnect TELCO (Analog Line)
to PHONE Jack Jack

Modem
Board
r9410-13L

Figure 3-2. Connecting Modem Board to Telephone Line.

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Service Manual

3-5-2. Setting Voltage Select Switch

Set the Voltage Selection switch on the Print Server computer to match the AC voltage available at the
installation site.
Two switch positions are available on the Print Server: 115 volts and 230 volts. The Voltage Selection
switch is located next to the power receptacle on the rear of the computer.

3-5-3. Setting Uninterruptible Power Supply (UPS)

1. Unpack the UPS and locate the instruction sheet.

Note
The internal battery may not be connected when the UPS is shipped. Follow the Battery Replacement
procedure in the instruction sheet supplied with the UPS to open the unit and connect the battery, if
necessary.

Note
The UPS supplied with the Print Server is only used for 120 VAC, 50/60 Hz operation.

2. Follow the setup instructions on the UPS instruction sheet.

3. Connect the UPS communications port to COM2 on the Print Server as shown in Figure 3-1.

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 Section 3: Installation

3-6. Mounting the UPS

The UPS option is part of the installation. Install the UPS as described below and in the UPS Mounting
Kit Instructions.

! WARNING
Do not plug the 8100 Imager into the UPS. The UPS is for use with the Print Server only. Failure to
observe this warning will result in a failure of the UPS and the 8100 Imager.

1. Using the mounting ratchet assembly, mark the floor at the midpoint of the mounting ratchet
assembly.
2. Align the UPS mounting-hole pattern template to the right side of the marked midpoint.
3. Drill pilot holes to a depth of 1-1/2 inches at the four points indicated on the template.
4. Screw the holding straps to the floor of the trailer using the four 3.8 x 1-1/2-inch lag screws.

Note
Locate the belt ratchet to the front side and ensure the rear mounts are reversed, causing a twist in the
straps that will take up the extra slack.

5. Place the UPS in the straps, snug the straps tight and latch the ratchet to secure the UPS to the floor.

Note
The drill template specifically places the four UPS straps so that the UPS does not block the 8100
Imager venting and is clear of the 8100 Imager casters. The two left-most mounting holes are located
on the centerline of the 8100 Imager mounting (Figure 3-1). The UPS is mounted 1-1/2 inches from
the back wall.

Figure 3-3. UPS Mounting Template.

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Service Manual

3-7. Local Laser Imager

To prepare a local laser imager for use with the Print Server system, follow the installation instructions in
the applicable service manual along and the information in the following paragraphs. Before performing
the MPC setup procedures (described in the installation instructions), make sure the laser imager is
cabled to the Print Server and the Print Server is powered ON.
1. Connect the mobile kit to the wall of the trailer using the instructions with the mobile kit.
2. Connect the mobile bracket to the 8100 Imager using the instructions with the mobile kit.
3. Connect all cabling as shown in Figure 3-1.

8100 Imager
When you configure an 8100 Imager so that it will connect to the Print Server, enter the parameter values
listed in Table 3-3.

Note
The Print Server is preset for an 8100 Imager configuration of 4361 pixels, 952 Command Set and 8-bit
pixel width.

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 Section 3: Installation

Table 3-3. Laser Imager Connection Parameters.

Parameter Value Parameter Value

System Configuration Image Quality
Acquire Channel Digital User ID Enter ID per customer preference
Modem Initialization Accept default Modality Enter descriptive name for
modality
Maximum Imaged Accept default (4361) Aspect Ratio 1.0
Columns
Network Configuration Match Borders Option Usually enabled
(customer preference)
TCP/IP Address Force TFT to Film Dmin Usually disabled
(customer preference)
TCP/IP Net Mask Pixel Correct Disabled
TCP/IP Gateway Mag Scaling Enabled
Digital Configuration Optics

Default Pixels per line Not applicable Translation Speed Follow on-screen instructions
Default Lines per Image Not applicable SOP Delay
Pixel Depth 8 or 12** Pixel Stretch Not adjustable
÷
÷ ÷
↓
Header Mode Header Line or Header Facet to Stretch
Frame*
Parity Even SOS Delay
Communications Laser Dead Time
Parity Even* SOS Level
Stop Bits 1* Laser Dynamic Range Follow on-screen instructions
Baud Rate 1200*
EOM CR P1 (PRI to DCR/PAS) 0
Protocol 952* P2 (DCR to DCR/PAS) 0
Memory Full Message MOV P3 (STP to STC) 0
Alarm Mode Old P4 (EXP to DCR.EOE) 0
Acquire Timeout 25 P5 (EOE to PTC) 0
P6 (DCR to STC) 0
* Parameter settings must match corresponding Print Server Communication and Image Transfer
parameter settings.
** Set to 8 or 12, depending on the pixel width from modalities.

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3-8. Servicing the Print Server

To configure the Print Server you will use the Service Maintenance Tool (SMT) software that runs on the
Print Server. Since the Print Server normally operates without a monitor, keyboard or mouse, you must
access the Print Server using one of the following methods:
• Service PC (with pcANYWHERE™ remote control software): use to access the Print Server
over an Ethernet network. This is the preferred method.
• Monitor Kit (standard monitor, keyboard and mouse): connect to the Print Server. This is the
preferred method for installation of new systems. Refer to procedure 3-7-1.

3-8-1. Service PC
To access the Print Server from your Service PC, you must have pcANYWHERE™ remote control
software installed on your Service PC. To use the Print Server configuration procedures from your
Service PC, do the following:
• Install pcANYWHERE - if not done previously.
• Connect your Service PC to the Print Server using a network crossover cable, hub tool or connect
to the mobile Hub.
• Use your Service PC and pcANYWHERE software for initial startup of the Print Server.
• Enter customer network parameters into the Print Server and Service PC.
• Connect the Print Server and Service PC to the customer’s Ethernet network.
• Use your Service PC and pcANYWHERE to gain control of the Print Server over the customer’s
network.

Required Tools and Information

• Service PC with pcANYWHERE installed.
• Network crossover cable or Ethernet hub tool.
• Customer-assigned network parameters for the Print Server and Service PC, listed below (you
should have recorded these parameters on a configuration worksheet, in Appendix).

Print Server Network Parameters Service PC Network Parameters

Computer Name
Workgroup Name Workgroup Name
(Customer may not require) (Customer may not require)
IP Address IP Address
IP Mask (Subnet Mask) IP Mask (Subnet Mask)
Default Gateway Address Default Gateway Address
(Customer may not require) (Customer may not require)

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Install pcAYNYWHERE Remote Control Software

If you have not yet installed pcANYWHERE on your Service PC, do so now. Refer to Section 6-6 in this
manual.

Connect Service PC to Print Server

Using the hub tool connect your Service PC to the Print Server as shown in Figure 3-4.

Network Drop Customer Hub or

Cable Ethernet Hub Tool

PACS Link 9405 Network

Computer Connector
Network
Drop Cable

Service PC

RJ45 Adapter Cable

(if required)
9410-11L

Figure 3-4. Connecting a Service PC.

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Initial System Startup

1. Power up the Print Server computer and Service PC.
2. Setup the Service PC network parameters:
a. From the Windows™ taskbar, select Start/Settings/Control Panel.
b. In the Control Panel, double-click Network.
c. Choose the Configuration tab.
d. From the list of network components, select TCP/IP -> Network Board Name and click
Properties. The Network Board Name is the model of the Ethernet interface in your Service PC.
e. Enter the following network information for your Service PC:
• Under the IP Address tab:
- Select: Specify an IP Address
- Enter IP Address: 149.98.213.57
- Enter Subnet mask: 255.255.255.0
- Enter Gateway: 149.98.213.254
• Do not enter any information under the Gateway tab, the WINS tab, the DNS tab or the
Identification tab.
f. Click OK twice.
g. When a message prompts, click Yes to restart the Service PC.
3. On the Service PC, start pcANYWHERE™.
4. In the pcANYWHERE taskbar, select the Remote Control button.
5. Double-click the connection item labeled <your computer> (this is the name of your Print Server
computer).
6. From the list of host computers, double-click the Print Server (it is the only computer listed).
7. When a message prompts you to press Ctrl-Alt-Del, click on the C-A-D icon in the pcANYWHERE
upper toolbar. Do not press the Ctrl-Alt-Del keys.

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8. If the system prompts for the host password, enter the password imagenet (lowercase). The Print
Server Windows NT™ desktop now displays on top of your Service PC desktop.

PL9405 Computer Name

Note
When using pcANYWHERE™ it may be difficult to determine whether you are viewing the Print
Server desktop or the Service PC desktop. Use the Scaling icon in the pcANYWHERE upper toolbar to
help distinguish between the two desktops.

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Enter Customer Network Parameters into the Print Server

1. From the taskbar on Print Server desktop, select Start/Settings/Control Panel (be sure you do this
from the Print Server taskbar, not the Service PC taskbar).
2. In the Control Panel double-click on the Network icon.
3. Choose the Identification tab and click Change.
4. Change the Computer name and, if the customer requires, enter a Workgroup name. Click OK.
5. Choose the Protocols tab. A list of network components appears. Select TCP/IP.
6. Click Properties and enter network parameters for the customer’s network:
a. Under the IP Address tab, change:
- 9405 Print Server IP Address
- 9405 Print Server Subnet mask
b. Do not enter any information on the DNS tab or WINS tab.
c. Click OK. The remote control connection to the Print Server will be disconnected.
d. Power cycle the Print Server to reboot the computer and activate the new network parameters.

Connect Print Server to Customer Ethernet Network

1. Disconnect the crossover cable or network drop cables from the Print Server and Service PC.
2. Connect the Print Server to the customer’s Ethernet network as shown in Figure 3-8.

Site
Ethernet
Hub

Cable - Ethernet
(RJ-45)
78-8118-2031-1

Network
RJ45 Wall Jack
PACS Link 9405
Computer Network
(rear) Connector

r9410-12L

Figure 3-5. Connect Print Server to Customer Network.

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 Section 3: Installation

Connect Service PC to Customer Network

Connect your Service PC to the customer’s network as shown in Figure 3-9.

Cable - Ethernet
(RJ-45)
RJ45 Adapter 78-8118-2031-1
Cable

Service PC Network
Wall Jack

Network
Connector

Site
Ethernet
Hub

r9410-12L

Figure 3-6. Connect Service PC to Customer Network.

Enter Customer Network Parameters Into Your Service PC

1. From your Service PC, exit pcANYWHERE™.
2. Select Start/Settings/Control Panel.
3. In the Control Panel double-click on the Network icon.
4. From the Configuration tab, select TCP/IP -> Network Board Name and click Properties.
5. Enter the network parameters for your Service PC provided by the site network administrator:
a. Under the IP Address tab, change:
- IP Address
- Subnet mask
b. Under the Gateway tab, enter Gateway IP Address (if required by the customer).
c. Do not enter any information on the DNS tab, the WINS tab or the Identification tab.
6. Click OK twice.
7. When a message prompts, click Yes to restart the Service PC.

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Establish Remote Control Connection to Print Server

1. On the Service PC, start pcANYWHERE.
2. In the pcANYWHERE taskbar, click the Remote Control button.
3. Double-click the Network icon.
4. From the list of host computers, double-click the name of the Print Server you are installing.
5. When prompted to press Ctrl-Alt-Del, click on the C-A-D icon in the pcANYWHERE upper toolbar.
Do not press the Ctrl-Alt-Del keys.

6. If the system prompts for the host password, enter the password imagenet (lowercase). The Print
Server Windows NT™ desktop will display on top of the Service PC desktop.
7. You can now use your Service PC to configure the Print Server.

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3-8-2. Monitor Kit

A Monitor Kit includes a PC monitor, keyboard and mouse and is available to field engineers that service
the Print Server. Refer to the list of tools in Section 6 of this manual.
1. Remove computer power and remove back cover to allow access to the video, keypad and mouse
connectors.
2. Connect the monitor, keyboard and mouse to the Print Server computer (Figure 3-5). This is a
temporary connection used only for configuring the Print Server.
3. Remove the monitor, keyboard and mouse after completing the configuration procedures.
4. Replace the back cover.
5. Power up the Print Server and when the system prompts, press Ctrl/Alt/Del.
6. In the Logon box, type in the password imagenet (lower case) and press Enter.
The Username administrator (lower case) should appear automatically in the logon box and the
Windows NT™ desktop will appear.
7. Enter the customer network parameters (see Enter Customer Network Parameters and Connect to
Network).

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Enter Customer Network Parameters into the Print Server

Note
Perform this procedure only if you are using a Monitor Kit to access the Print Server. If using a Service
PC for access, you will enter network parameters later. You will need the following customer-assigned
network parameters for the Print Server:
• Computer Name
• Workgroup Name (customer may not require)
• IP Address
• IP Mask (Subnet Mask)
• Default Gateway Address (customer may not require)
1. From the Taskbar at the bottom of the screen, select Start > Settings > Control Panel.
2. In the Control Panel, double click on the Network icon.
3. Choose the Identification tab and click Change.
4. Change the Computer name and, if required, enter a Workgroup name, then click OK.
5. From the Protocols tab:
• Select TCP/IP when the list of network components appears.
• Click Properties.
6. Enter network parameters for the customer’s network.
7. Under the IP Address tab, change the following:
• 9405 Print Server IP Address
• 9405 Print Server Subnet mask
• Default Gateway Address (if required).
8. Leave the DNS tab items at their default contents.
9. On the Wins tab, enter the maintenance PC IP address PC as the primary WINS server. Click OK.
10. From the Taskbar, select Start > Shutdown.
11. Select Restart the Computer and click Yes when prompted. This activates the network settings.
12. When the system prompts, press Ctrl/Alt/Del.
13. In the Logon box, type in the password imagenet (lower case) and press Enter.
14. Connect the Print Server to the customer’s Ethernet network as shown in Figure 3-4.
Network Drop
Cable

Network
RJ45 Wall Jack
PACS Link 9405 Network
Computer Connector
(Rear)
r9410-12L

Figure 3-7. Ethernet Network Connection.

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3-9. SMT Configuration Procedures

This procedure uses SMT to enter site-specific configuration parameters into the Print Server system.

Clear Configuration Database

Print Server configuration parameters (except network parameters) are stored in a configuration database.
If you are completely reconfiguring a system, you should clear this database. Do not clear the database
if you are only making a configuration change to a previously configured system.
The following procedure clears the configuration database.
1. Double-click the SMT icon on the desktop. The SMT Main Screen displays.

2. Click the SMT System Management tab and then click the Stop System button to stop the Print
Server application software.
3. Close the Close button in the upper right corner of the SMT window to close SMT.
4. From the Windows Start menu, select Start -> Programs -> Windows NT Explorer.
5. From Explorer, select Drive D and locate the directory NGNI\BIN.
6. Double-click DBEmpty.exe. This clears the configuration database.

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3-10. Setting Up Print Server Outputs

The following procedures configure the Print Server to print images to an 8100 Imager.

3-10-1. Local Printing (COPCIL) Configuration

The following procedure configures the Print Server to print to a printer connected to a COPCIL board
(copper output board). A single local printer can be connected directly to the COPCIL board.
1. Verify that SMT is running and the application software is stopped.
2. Select the Device Setup tab.
3. Click Local Printers. The following panel displays.

4. Click Add/New. This opens a parameter window to configure a local printer.

5. Enter Printer Identification:
- Printer Name: Type in a descriptive name (up to 24 characters) for the local printer (preset to
8100). This name will appear in the keypad Destination Select menu.
- Model: From the pull-down list, select the model number of the printer being configured (preset
to 8100)
- Manufacturer: Kodak.
- Output Board: Select the type of local laser output board in the Print Server (preset to Copper).

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6. Enter the Print Server Communication parameters and the Imager Transfer parameters into the Local
Laser Printer Add/New screen as shown in the figure:

7. Default Parameters: Do not change any of the Default Parameters.

8. Click Save.
9. Click Cancel to exit back to the Local Laser Printer screen. The name of the printer you just
configured appears in this screen
10. Verify the local printer is powered up and configured properly.
11. In the Local Laser Printer screen, highlight the local printer you just configured.
12. Click Print 1UP to print a SMPTE test image on the local printer.
13. Click Cancel to return to the Device Setup Tab screen. The Local Printer configuration procedure is
now complete.

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3-11. Configuring DICOM Print Input

Perform this procedure only if the Print Server will perform as a print server to receive incoming images
from the network. A print server is classified as a DICOM Service Class Provider or SCP. This procedure
sets up the Print Server to receive images from remote users on the network and print these images on the
local laser printer. The local laser printer(s) must be setup before you perform this procedure.
Refer to Section 6 if you need more detailed information about SCP printer configuration parameters
when performing this procedure.
1. Verify SMT is running and the application software is stopped.
2. On the Device Setup tab, click SCP Printers. The following panel displays.

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3. Select the Current Providers tab and click Add/New.

4. From the Parameter window, enter the following:
• Printer: Click in the window to view the list of printers that have been set up (both local and
network). Select a local printer.
• Port: Single SCP: enter 1024.
• SCP_AETitle - recommended 9405 (AETitle of the Print Server).
• Max # of Associations - Enter the number of allowable users for this SCP (maximum
recommended # is 5).
5. Click Save.
6. Select the Registered User tab and select Add/New. This displays a parameter screen used to register
remote users of a SCP. You must register each remote user (Service Class User).

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7. Enter the parameter values, shown in Table 3-4, for the remote user in the SCU Identification screen,
then click Save.

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Table 3-4. SCU Identification

SCU Identification
SCU AETitle Enter the AETitle of the user you are registering.
SCU IP Address The network address of the user you are registering.
SCP The name of the SCP the remote user will use.
_ If you have set up a single SCP, its name will appear in the SCP field.
_ If you have set up two SCPs, click in the SCP field to see both SCP
names. Select the SCP the remote user will use.
Default Parameters
(The parameters below control a print job if the requesting remote user doesn’t supply print parameters. Set
according to customer preference.)
# of copies Enter the number of copies to print.
Contrast Table Accept the default value (4) as a start. You can change later if necessary.
Contrast Group Accept default value (0). Not applicable to Kodak laser printers.
Max. Density Range:
Laser Imager Clear Base Blue Base
DryView 8100 200 - 350 200 - 350

Border Density Range: DryViewä laser printers: 0 (black) is the only valid value.
969 Laser Imager: 0 (black) to 4095 (white).
Magnification Type Valid values: 1 - No magnification, 2 - Replicate, 4 - Bilinear, 8 - Cubic (default)
Smoothing Type Start with the default value (5). Range 1-15.
Polarity Valid values: 1 -Normal. (default), 2 - Reverse.
Orientation Valid values: 1 - Portrait (default), 2 - Landscape
Request Image Size Accept default (0) in most cases.
Priority Choices: Low (default) or High
SCP Printer Options
Pixel Data Interceptor Check if remote user sends large images (16MB or larger).
N-Event Print Jobs Check if remote user supports this feature.
N-Event Printer Check if remote user supports this feature.
Trim Adds 1 pixel of white around image. Customer preference.
Attribute Warning Check (uncheck if this causes problems.)
Print Always Check
Contrast Test Mode Check if the user wants a contrast test film each time the SCU prints to the SCP.
A 15-up contrast film will be printed using the first image in the film format.
Contrast Test Mode Density Density setting for the contrast test. Set per customer preference.
Range: Same as for Max. Density above.

8. Click Cancel. Returns to the Registered Users tab.

9. Repeat steps 9 through 11 for each remote user.
10. Click Cancel. This exits SCP Printers Setup and completes the network input (SCP Printers)
configuration procedure.

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3-12. Test Local Laser Printer

This procedure tests a local printer with an image from a modality. Perform this test for each modality
setup to print to a local printer.
1. Verify that your local printer is powered up and correctly configured.
2. Verify that the modality is transmitting an image.
3. From the System Management tab, start the Print Server application software, if stopped, by clicking
Start System. Wait for the hourglass symbol to disappear.
4. From the keypad or host control console for the modality:
• Select the local printer you want to test.
• Set contrast and density.
• Acquire and print an image.
• Verify that the quality of the printed test image is acceptable.

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3-13. Print Test Images on Network Printers

This procedure tests a network printer with an image from a modality. Perform this test for each network
printer and each modality configured to print to a network printer.
1. Verify that the network printers are powered up and correctly configured.
2. Verify that the modality is transmitting an image.
3. From the System Management tab, start the Print Server application software, if stopped, by clicking
Start System. Wait for the hourglass symbol to disappear.
4. On the keypad or host control console for the modality:
• Select the network printer you want to test.
• Set contrast and density.
• Acquire and print an image.
• Verify that the quality of the test image is acceptable.
5. Repeat for each network printer linked to the Print Server.
6. Verify that the quality of the printed test image is acceptable.

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3-14. Backup SMT Configuration

The following procedure copies the configuration settings onto a diskette. You can use this diskette later
to restore the configuration files if they become corrupted or if the hard drive in the Print Server is
replaced.
1. From SMT, select the System Management tab.
2. Select Stop System.
3. Close SMT.
4. Run the DBClean utility:
a. From Windows NT™ taskbar, select Start -> Programs -> Windows NT Explorer.
b. From Explorer, select Drive D and locate directory NGNI\BIN.
c. Double-click DBClean.exe. This clears all jobs waiting in the print queue.
d. Close Windows NT™ Explorer.
5. Start SMT and click Backup DB.
6. Insert a blank diskette into the A:\ drive when prompted.
7. Press any key to start the backup process. Several files will be recorded on the diskette.
8. Remove the backup diskette and label with:
• Name: Configuration Backup Disk
• Date
• Current version of Print Server application software. (Check SMT System Info tab for current
software version.)
9. Store the backup disk in a secure place.

Note
Network settings are not included in the backup files.

3-15. Test Modem

A quick test to determine if the modem in the Print Server is functional is to call the Print Server using a
standard telephone instrument. The ringing will stop after several rings, and then turn into a steady tone,
indicating that the Print Server answered the call.

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3-16. Final Installation Steps

1. Record site information and ensure that the following information is recorded on the configuration
worksheets in Appendix A:
• Telephone number of the telephone line connected to the Print Server. This is required for
remote service.
• Network parameters you entered into the Print Server. These will be needed if software has to be
reloaded in the future.
• Service PC network parameters for this site.
2. Start Print Server application software.
3. From the SMT System Management tab, click Start System.
4. Close SMT.
5. If you used a Monitor Kit to access the Print Server:
a. Power down the Print Server computer.
b. Disconnect the monitor, keyboard and mouse.
c. Power up the Print Server computer.
d. Go to step 7.
6. If you used your Service PC to access the Print Server:
a. Quit SMT.
b. Click the C-A-D icon in the upper toolbar. The Task Manager displays.
End Remote Control Session

c. Click Lock Workstation. A message will confirm that the workstation (the Print Server) is
locked.
d. Click End Remote Control Session in upper toolbar and then Yes. The Print Server desktop
disappears.
e. Quit pcANYWHERE™.
f. Power down your Service PC and disconnect it from the customer’s network.
7. Acquire and print several test images to verify that the Print Server is operating normally.
8. Brief the users and turn the system over to the customer.

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3-16-1. Load Application Software

1. Access the Print Server with a Monitor Kit or Service PC:
2. Double-click the SMT icon.
3. From the SMT System Management tab, click Stop System.
4. Close SMT after the hourglass disappears.
5. Insert the Reload disk/CD-ROM into the drive and power cycle the Print Server.

Note
After a few seconds the boot diskette will automatically reload all software using the image
contained in the D: partition of the Print Server hard drive. This operation takes approximately
13 minutes.
6. Reload site-specific network parameters.

3-16-2. Restore Print Server Configuration

The following procedure restores the configuration settings from a configuration diskette made
previously.

Note
You may not be able to restore from a configuration backup disk because of database
incompatibility between the old and new versions of application software
If you can’t use the backup disk, you will have to re-enter all of the configuration settings, except video
parameters, using SMT. Refer to the configuration procedures in this manual.

Restore Print Server Configuration Procedure

1. Insert the configuration backup diskette into the drive.
2. Start SMT.
3. From the System Management tab, click Stop System.
4. Click Restore DB. The system reads the configuration data from the diskette. When complete the
following message will display:
The backup system has been successfully restored
5. Click OK and remove the configuration backup diskette.

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3-16-3. Print Test Images

Before returning the system to the users, print test images from all of the connected modalities and on all
connected output devices to verify that the Print Server is fully functional.

3-16-4. Disconnect Monitor Kit or Service PC

1. Disconnect the Service PC.
2. Disconnect the Monitor Kit:
a. Power down the computer.
b. Disconnect the monitor, keyboard and mouse.
c. Power-up the computer. The computer will reboot and automatically restart the application
software.
3. Application software installation complete. Return the Print Server system to the user.

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3-17. Reghosting the Print Server

If your Print Server needs to be re-ghosted, perform the procedure appropriate to your situation.

Software Upgrade
When performing a software upgrade, you must copy a new image from the Service PC CD-ROM drive
to the Print Server E:\drive. To do this, will use the pcANYWHERE file transfer feature. To perform the
software upgrade, do the following:
1. Connect to the Print Server using pcANYWHERE.
2. When connected, select the Load file transfer feature from the pcANYWHERE toolbar.

3. From the pcANYWHERE File Manager menu, select the remote drive (D:) that contains the new
Print Server image.

4. Highlight all of the files located in this directory.

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5. Select the Host drive (E:) where the files will reside.
6. Click Send (located in the lower left corner of the menu).

7. From the Begin File Transfer dialog, click OK. The highlighted files will be transferred (this will
take approximately 10-15 minutes).

8. From the File Transfer Status menu, click OK.

9. Close the File Manager menu.

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10. Write down the current Print Server network parameters and SMT configuration parameters.
11. Place the ghost diskette into the Print Server disk drive and power cycle the Print Server. The system
will re-image itself using the information from the Print Server E:\ drive. This process will take 10-
15 minutes.

Note
When the Print Server is re-imaged, the network parameters will default to the following factory
settings:
• IP Address: 149.98.213.58
• Subnet Mask: 255.255.255.0
12. Using pcANYWHERE, log on to the Print Server.

Note
To use pcANYWHERE on the Print Server, you will have to reset the Service PC network
parameters to:
• IP Address: 149.98.213.57
• Subnet Mask: 255.255.255.0

13. Reconfigure the SMT configuration parameters and then the network parameters using the
information documented in step 10.
14. Power cycle the Print Server.

Note
If you must modify Print Server parameters for image quality, reconnect to the Print Server via
pcANYWHERE using site network parameters.

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Re-ghosting from Local Drive

If you are unable to communicate with, or log on to, the system, your software may be corrupted. Before
replacing the hardware, you should try re-ghosting the software.
1. Using pcANYWHERE, log on to the Print Server.
2. Write down the current Print Server network parameters and SMT configuration parameters.
3. Place the ghost diskette into the Print Server disk drive and power cycle the Print Server. The system
will re-image itself using the information from the Print Server E:\ drive. This process will take 10-
15 minutes.

Note
When the Print Server is re-imaged, the network parameters will default to the following factory
settings:
• IP Address: 149.98.213.58
• Subnet Mask: 255.255.255.0
4. Using pcANYWHERE, log on to the Print Server.

Note
To use pcANYWHERE on the Print Server, you will have to reset the Service PC network
parameters to:
• IP Address: 149.98.213.57
• Subnet Mask: 255.255.255.0

5. Reconfigure the SMT configuration parameters and then the network parameters using the
information documented in step 2.
6. Power cycle the Print Server.
7. Repeat step 5. You must reconfigure the network parameters before you can use pcANYWHERE.
8. Send a print request from the connected modality and verify image quality with the customer.

Note
If you must modify Print Server parameters for image quality, reconnect to the Print Server via
pcANYWHERE using site network parameters.

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 Section 4: Troubleshooting

Section 4: Troubleshooting

4-1. Overview
This section provides information to help you isolate and correct malfunctions in Kodak PACS Link
9405 Print Server systems.

4-2. Service Programs

Two database utility programs are useful for troubleshooting and database maintenance.
• DBClean - kills all queued print jobs in the Print Server.
• DBEmpty - clears the configuration database.

4-2-1. DBClean
Use this procedure to eliminate corrupted print jobs that cannot be printed or print jobs destined for a
printer that is out of service or unavailable. Print jobs that cannot be printed decrease the disk space
available in the Print Server and should be deleted.
1. Start SMT.
2. From the SMT System Management tab, click Stop System to stop the Print Server application
software.
3. Click the Close button in the upper right corner of the SMT window to close SMT.
4. From the Windows taskbar, select Start -> Programs -> Windows NT Explorer.
5. From Windows Explorer, select Drive D and locate directory NGNI\BIN.
6. Double-click DBClean.exe. This clears out all jobs waiting in the print queue.
7. Close Windows NT™ Explorer.
8. Restart the Print Server application software.

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4-2-2. DBEmpty
Use this procedure to clear the configuration database if:
• There are major changes in the Print Server configuration.
• You suspect the configuration database is corrupted and a valid backup disk is not available.

1. Start SMT.
2. From the SMT System Management tab, click Stop System to stop the Print Server application
software.
3. Close SMT.
4. From the Windows taskbar, select Start -> Programs -> Windows NT Explorer.
5. From Windows Explorer, select Drive D and locate directory NGNI\BIN.
6. Double-click DBEmpty.exe. This erases the configuration database but does not affect network
parameters.
7. Close Windows NT™ Explorer.
8. Re-enter all configuration parameters to make the Print Server operational. Refer to Section 3 for
configuration procedures.

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 Section 4: Troubleshooting

4-3. Troubleshooting Matrix

To identify and correct a problem, begin with the Troubleshooting Matrix and Keypad error messages.
The system maintains the error logs. You may have to refer to one or more of the logs to identify a
problem. This Troubleshooting Matrix may refer you to the appropriate log.
Problem Possible Cause Action

Won’t Print. Wrong or no destination Verify that appropriate destination is selected on modality,
selected on modality. and that its status indicates “ready.”
Print Server may not be Check that power LED is on.
powered on.
Print Server application Verify that application software is running:
software may not be running. - Indicated by amber LED’s on SMT “system” screen.
- Task bar indicates software status for applicable
modules.
Communication with the - From the SMT “diagnostic” tab, monitor laser imager
laser imager interrupted. communication for the appropriate “jobspooler.”
- Verify cable connection.
- From “diagnostic” tab, review the “Event Viewer” log for
possible COPCIL problems.
Communication with the - From the SMT “diagnostic” tab, monitor modality
modality interrupted. communication for the appropriate input.
- Check DISOL log.
- Verify cable connection.
“Image” data not being From the SMT “diagnostic” tab, monitor image data
received properly. transfer and storage for the appropriate input.
- Check DISOL log.
- Verify cable connection.
Intermittent problem? From the SMT “diagnostic” tab, search for previous
problems via the appropriate trace log.
Print Server is “locked” up. Stop and then start application software from the “System
Management” tab.
Image data parameters of - Match the data bit depth between the Print Server and
the Print Server (local laser) the laser imager.
do not match that of the - Match the “header” format (line or frame) between the
laser imager. Print Server and the laser Imager.
Print Server is busy. Monitor a job to verify print time. Print time is image size-
dependent. If unacceptable, re-evaluate the site
configuration.

Performance is Network busy. Perform a “ping” test and note the echo time. If time is
slow. longer than 2 seconds, contact site network administrator
regarding network overload.

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Problem Possible Cause Action

Blue (blank) Corrupted database. - Stop and restart the Print Server application software.
Screen. - or -
(Visible with - Stop Print Server application software via SMT, close
Monitor Kit only.) SMT utility, and perform a “DBEmpty” routine. This will
clear out all system configuration parameters plus any
stored images. This utility is located in the D:\NGNI\bin
folder. Run it by “double-clicking” on its icon.
- or -
- Re-ghost the Print Server and reload application
software.
- After performing “DBEmpty” or re-ghosting, restore
configuration from a backup diskette or manually re-
enter the configuration parameters if a backup diskette
is not available.

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4-4. Application Programs

When troubleshooting a Print Server system, the following active (running) programs are displayed in the
taskbar at the bottom of the monitor screen.

DICOM In

SUPERVISOR X
DBSERVICE X
DISOL X
JOBSPOOLER X

Each of these subprograms generates a log. Several of these logs, described in the following section, are
useful for troubleshooting.

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4-5. Program Logs

The Print Server maintains logs that record the communications between the Print Server and the various
external devices. The following logs are the main troubleshooting tool for problem identification in Print
Server systems.
• _ JOBSPOOLER (Output Log)
• _ DISOL (Input Log)
The appropriate logs are created when the Print Server is configured. When a log reaches the maximum
size of 4 megabytes, it is automatically given an extension of .old and a new log is started. You can
display the logs using the WordPad word-processor accessory. You can search the logs for command
codes or error codes using WordPad’s “Find” feature.
When using the logs for troubleshooting, you should have the Kodak Service Collection CD-ROM
available. Some of the logs contain SuperSet commands or 831/952 commands. To interpret error
responses in these logs, you may need to refer to the SuperSet or 831/952 Command Set Specifications
on the CD-ROM.
In WordPad, the key combination Ctrl/Home moves the cursor to the beginning of the log. The key
combination Ctrl/End moves the cursor to the last line.
A segment from one of the logs is shown below. Note that a time stamp precedes each entry. The date is
inserted periodically throughout the log.
15:44:43.395 To ccpacket: ”RQS”
15:44:43.726 Ack received
***** Tue Jul 06 *****
15:44:43.736 LIT::Get Response:STA,1,RDY
15:44:43.736 LIT::Send Command:ALI
15:44:43.736 To ccpacket: ”ALI”
15:44:44.036 Ack received
15:44:44.046 LIT::Get Response:PAS
15:44:44.046 LIT::Send Command:MSZ
15:44:44.046 To ccpacket: ”MSZ”
15:44:44.547 Ack received

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 Section 4: Troubleshooting

4-5-1. Viewing Logs

You can use SMT to view the logs from SMT:
1. From the Diagnostic tab, select Trace Logs. A list of logs is displayed.
2. Double-click on the name of the log you want to view.

Note
Some types of logs may have more than one copy. For example, if there is more than one output
device there will be a JOBSPOOLER log for each output device.

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4-5-2. Problem Troubleshooting

Use the following general approach to isolating problems:
1. Determine the approximate time the problem occurred.
2. Using the problem description, display the log that will most likely contain information about the
problem.

Note
Use the troubleshooting matrix to help identify the most likely log. You may have to examine more
than one log to find information about the problem.

3. In the appropriate log, find the approximate time that the problem occurred.
4. Search the log for error codes or other error indications.
• Error indications help determine the probable cause.
• Error indications are different for each type of log. Refer to the following log descriptions for an
explanation.
• Documents on the CD-ROM are displayed using Acrobat™ Reader. Use the Find feature in
Acrobat Reader to search for error codes.

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4-5-3. JOBSPOOLER (Output Log)

The Print Server keeps a JOBSPOOLER log for each connected output device (printer or print server).
Possible output devices are:
• Copper-connected local printer
• Network-connected (DICOM) printer or print server

Each JOBSPOOLER log lists the Print Server commands sent to the output device and the output device
responses. The command types in a JOBSPOOLER log depend on the type of output device:
• For copper-connected local printers, the JOBSPOOLER log contains 952 commands.
• For network printers, the JOBSPOOLER log contains DICOM commands.

4-5-3-1. 952 JOBSPOOLER Commands

Commands
The Print Server controls a copper-connected local printer by sending 952 Commands to the printer. A
typical 952 Command is shown below:

AQU,iid
This command directs a printer to capture and store an image from a modality. The parameter iid
specifies the ID number assigned to the image (range 1 to 239).
Each command requires a response from the target printer. The Print Server will not send another
command before it receives a response to the previous command. The following examples are common
responses to 952 commands:

PAS
Indicates that the previous command executed properly.

FAI,BSY,command/parameters
Indicates that the previous command failed because the printer was busy. The failed command
and associated parameters are included in the response. For example: FAI,BSY,AQU 3. In this
response AQU is command that failed; 3 is the image ID.
For a detailed explanation of each 952 Command and the possible responses, refer to the 831/952
Command Specification on the Kodak Service Collection CD-ROM.

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Command Sequence
Table 4–1 shows a typical sequence of 952 commands and responses, extracted from a JOBSPOOLER
log. Note that each command issued by the Print Server must be answered by a response from the local
printer. This command sequence acquires an image and sends it to a local printer.

Table 4-1. JOBSPOOLER/952 Command Sequence

952 Command Explanation
Response
RQS Sent by Print Server to determine laser imager status.
STA,1,RDY Sent by laser imager and indicates initialization is complete.
RQS Sent by Print Server to determine laser imager status.
STA,1,RDY Sent by laser imager and indicates initialization is complete.
RQS Sent by Print Server to determine laser imager status.
STA,1,RDY Sent by laser imager and indicates initialization is complete.
ALI Sent by Print Server to put laser imager in 952 protocols.
PAS Command completed successfully.
MSZ Sent by Print Server to establish media size.
PAS,1417,1417,1417 Laser imager responds with media size and alternate media sizes
supported.
ALI Sent by Print Server to gain access to laser imager and to put laser
imager in 952 protocols.
PAS Command completed successfully.
SRT,0 Sent by Print Server to set “rotate to portrait” mode.
?
CLR ALL Sent by Print Server to clear all images in the laser imager.
PAS Command completed successfully.
CMI,50 Sent by Print Server to clear multiple images (50) in the laser imager.
PAS Command completed successfully.
AAI,50,2,15, Annotation Test The AAI command is used to put text labels on film. In this message:
• 50 = Image id
• 2 = Number of pixels between lines of text
• 15 = Number of characters in the text, including spacing
PAS Command completed successfully.
INQ Print Server is checking for available memory.
ANQ,2048,2048,1,0 Imager reports memory:
• Total memory (first set of numbers, 2048).
• Largest contiguous memory block (second set of numbers, 2048).
• Number of holes (1) in the memory partition.
• Number of bad blocks (0) in the memory partition.
AQU,1 Acquire command. The number is the number of images to acquire.
PAS Command completed successfully.
ALI Sent by Print Server to gain access to laser imager and to put laser
imager in 952 protocols.
PAS Command completed successfully.
DZO,30,6,1,0,0,0,50,D DZO = Defines a Zone command on a sheet of film.

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 Section 4: Troubleshooting

952 Command Explanation

Response
30 = Specifies the total number of lines (lin) in the zone.
6= Specifies the number of lines of border (top) of zone.
1= Specifies the number of images (typ) to place in a zone.
0= Specifies horizontal magnification (Hmg).
0= Specifies vertical magnification (Vmg).
0= Specifies horizontal and vertical enlargement mode (emo). for
printing images in this zone.
50 = Specifies image ID (lid).
D= Specifies contrast (Contrast) values defaulted to NVRAM of
laser.
PAS Command completed successfully.
DZO,5163,6,1,0.00,0.00,255,1,24 DZO = Defines a Zone command on a sheet of film.
5163 = Specifies the total number of lines (lin) in the zone.
6= Specifies the number of lines of border (top) of zone.
1= Specifies the number of images (typ) to place in a zone.
0= Specifies horizontal magnification (Hmg).
0= Specifies vertical magnification (Vmg).
255 = Specifies horizontal and vertical enlargement mode (emo). for
printing images in this zone.
1= Specifies image ID (lid).
24 = Specifies contrast (Contrast) values defaulted to NVRAM of
laser.
PAS Command completed successfully.
DZO,30,6,1,0,0,0,51,D DZO = Defines a Zone command on a sheet of film.
30 = Specifies the total number of lines (lin) in the zone.
6= Specifies the number of lines of border (top) of zone.
1= Specifies the number of images (typ) to place in a zone.
0= Specifies horizontal magnification (Hmg).
0= Specifies vertical magnification (Vmg).
0= Specifies horizontal and vertical enlargement mode (emo). for
printing images in this zone.
51= Specifies image ID (lid).
D= Specifies contrast (Contrast) values defaulted to NVRAM of
laser.
PAS Command completed successfully.
STP,1,8 STP = Starts a print cycle.
1= Specifies number of copies (cpi).
8= Specifies film print density and overrides local panel setting
(dns).
STC Stage Complete. This is the pass response to the STP command.
EXP Expose Film. Used to tell the laser imager to begin imaging a sheet of
film.
PTC Indicates the print was successfully completed.

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952 Command Explanation

Response
CLR ALL Sent by Print Server to clear all images on the laser imager.
PAS Command completed successfully.
RQS Sent by Print Server to determine laser imager status.
STA,1,RDY Sent by laser imager and indicates initialization is complete.

Error Responses
If the local printer is unable to execute a command, it returns one of the following error responses:
FAI Fail
PTF Print Fail
BIM Bad Image
INV Invalid Command
In addition to these error responses, the local printer can send an ALM (Alarm) notice at any time (not in
response to a command). These responses are accompanied by additional information that helps identify
the reason for the failure to execute the command. For a full explanation to the above error responses,
refer to the 831/952 Command Specification on the Kodak Service Collection CD-ROM.
The error responses are useful for troubleshooting. Use the “Find” feature in WordPad to search for error
codes.

JOBSPOOLER/952 Log
A JOBSPOOLER log is shown below. Note that the log contains other entries, in addition to the 952
commands. In most cases, only the 952 commands and responses are useful for troubleshooting.
You can identify the commands sent from the Print Server by looking for the prefix “Send Command”
preceding each command. In the sample log below, “Send Command” is underlined and the actual 952
commands are shown in bold type.
You can also find the responses to commands by looking for the prefix “Get Response” preceding each
response. Throughout the sample log, “Get Response” is underlined.
When you view the log on the Print Server system, it is displayed in WordPad. You can use the Find
feature in WordPad to find each occurrence of “ Send Command” or “ Get Response”.
***** Tue Jul 06 *****
15:44:12.821 LIT::Send Command:RQS
15:44:12.821 To ccpacket: ”RQS”
15:44:13.182 Ack received
15:44:13.192 LIT::Get Response:STA,1,RDY
15:44:13.192 m952_GetIMSStatus called
15:44:13.192 LIT::Send Command:RQS
15:44:13.192 To ccpacket: ”RQS”
15:44:13.552 Ack received
15:44:13.563 LIT::Get Response:STA,1,RDY
15:44:13.563 lit_close()
15:44:13.563 Dim:Stop().
15:44:13.563 SMessage::close().
15:44:13.563 M952::startPacketTask. Quitting!

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15:44:13.563 SMessage::~SMessage().
15:44:13.563 SMessage::close().
15:44:13.563 Dim:DeleteDataConnection().
15:44:16.847 MessageAccept::startServer(). Server name ”JOBSPOOLER” type ”JobServer” Thread 149 stopping.
15:44:26.641 Timer times out!
15:44:26.641 Thread 0x71 sets event
15:44:40.231 MessageServer 0x6C starts
15:44:40.291 MessageAccept::startServer(). Server name ”JOBSPOOLER” type ”JobServer” Thread 108 starting.
15:44:41.643 Timer times out!
15:44:41.643 Thread 0x71 sets event
15:44:43.105 DBIntf::GetJob(Job*)
15:44:43.165 DBIntf::GetImage(Image*)
15:44:43.175 DBIntf::GetImage(Image*)
***** Tue Jul 06 *****
15:44:43.185 DBIntf::GetEquipment(401)
15:44:43.195 DBIntf::GetEquipment(Equipment*)
15:44:43.295 LaserImagerIntf::Validate() job=2)
15:44:43.295 LIPrintJob::Validate() job=2
15:44:43.305 LIFilmBox::Validate() FilmBox=2
15:44:43.305 LIImageBox::Validate() ImageBoxID = 3, ImageID = 3
15:44:43.305 IMapper. Explicit mapping.Input 10001/15. Output 1/15
15:44:43.315 IMapper. Explicit mapping.Input 10001/15. Output 1/15
15:44:43.315 ImageBox=3:Incorrect Byte Order, default=1 is used
15:44:43.315 DBIntf::UpdateJobStatus()
15:44:43.345 Job:2 is added into priority queue
15:44:43.345 Thread 0x6C sets event
15:44:43.345 Thread 0x97 got event
15:44:43.345 PriorityQueue::GetJob()
15:44:43.345 Job:2 is removed from PriorityQueue
15:44:43.345 Dispatcher: 0x97 dispatches job: 2
15:44:43.345 Job: 2 status changed to 0x2(status), 0x0(info).
15:44:43.345 DBIntf::UpdateJobStatus()
15:44:43.365 DBIntf::UpdateSheetsInfo()
15:44:43.385 Job: 2 status changed to 0x2(status), 0x0(info).
15:44:43.385 LaserImagerIntf::Dispatch() job=2)
15:44:43.385 lit_open()
15:44:43.395 m952_GetPrinterStatus called Printer:1
15:44:43.395 LIT::Send Command:RQS
15:44:43.395 To ccpacket: ”RQS”
15:44:43.726 Ack received
***** Tue Jul 06 *****
15:44:43.736 LIT::Get Response:STA,1,RDY
15:44:43.736 LIT::Send Command:ALI
15:44:43.736 To ccpacket: ”ALI”
15:44:44.036 Ack received
15:44:44.046 LIT::Get Response:PAS
15:44:44.046 LIT::Send Command:MSZ
15:44:44.046 To ccpacket: ”MSZ”
15:44:44.547 Ack received
15:44:44.557 LIT::Get Response:PAS,1417,1417,1417
15:44:44.557 LIPrintJob::Print(), Job ID =2.
15:44:44.557 LIFilmBox::Print(1).
15:44:44.567 pageInfo: format=1, numImages=1, border=4095, dmax=240, copies=1
15:44:44.567 orientation=1 annotation=8
15:44:44.567 dest=4
15:44:44.567 m952_sendPageInfo called

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15:44:44.567 pageInfo: formatID=1, numImages=1, borderDensity=4095 maxDensity=240

15:44:44.567 numCopies=1 filmType=2 filmSize=2 filmDest=4 orientation=1
15:44:44.567 annoFomrat=8 annoText=Annotation Test
15:44:44.567 LIT::Send Command:ALI
15:44:44.617 To ccpacket: ”ALI”
15:44:44.888 Ack received
15:44:44.898 LIT::Get Response:PAS
15:44:44.898 LIT::Send Command:SRT,0
15:44:44.898 To ccpacket: ”SRT,0”
15:44:45.308 Ack received
15:44:45.318 Expected: PAS, Received: SRT,0!
***** Tue Jul 06 *****
15:44:45.318 D:\9405_Projects\NGNI 1.1
Release\Source\JobSpooler\LaserImager\LaserImagerToolkit\m952_sendCommand.cpp:1046
m952_receiveResponse() failed!
15:44:45.318 failed to set rotation settings : 2
15:44:45.318 failed to set border settings : 2
15:44:45.318 LIT::Send Command:CLR ALL
15:44:45.318 To ccpacket: ”CLR ALL”
15:44:45.368 MessageAccept::startServer(). Server name ”JOBSPOOLER” type ”JobServer” Thread 108 stopping.
15:44:45.819 Ack received
15:44:45.829 LIT::Get Response:PAS
15:44:45.829 LIT::Send Command:CMI,50
15:44:45.829 To ccpacket: ”CMI,50”
15:44:46.270 Ack received
15:44:46.280 LIT::Get Response:PAS
15:44:46.280 LIT::Send Command:AAI,50,2,15,~Annotation Test~
15:44:46.280 To ccpacket: ”AAI,50,2,15,~Annotation Test~”
15:44:46.710 Ack received
15:44:47.031 LIT::Get Response:PAS
15:44:47.031 LIImageBox::Print(), Image ID = 3
15:44:47.031 LIImageBox::sendImageInfo()
15:44:47.041 imageInfo: size=[480x640] polarity=2, smooth=15 contrast=9
15:44:47.041 aspect=[1:1] reqImageSize=-1 bitsAlloc=8 bitsUsed=8 lutTbl=1
15:44:47.041 trim=0 rotate=0 mirror=0
15:44:47.041 m952_sendImageInfo called
15:44:47.041 LIT::Send Command:INQ
15:44:47.041 To ccpacket: ”INQ”
15:44:47.471 Ack received
15:44:47.481 LIT::Get Response:ANQ,2048,2048,1,0
***** Tue Jul 06 *****
15:44:47.481 LIT::adjBox index=1,X=640,Y=480,W=0,H=0,con=0
15:44:47.481 LIT::adjBox index=1,X=640,Y=480,W=0,H=0,con=24
15:44:47.481 LIT::Send Command:AQU,1
15:44:47.481 To ccpacket: ”AQU,1”
15:44:47.852 Ack received
15:44:47.852 LIImageBox::sendImageInfo() retruns: 0
15:44:47.852 LIImageBox::sendImageData()
15:44:47.862 m952_sendImageData called
15:44:47.862 PERFCOUNTER: CFile.Read time 0.003647 seconds
15:44:48.603 LIT::Get Response:PAS
15:44:48.603 LIT::Send Command:AAI,51,2,4,~Id=1~
15:44:48.603 To ccpacket: ”AAI,51,2,4,~Id=1~”
15:44:49.054 Ack received
15:44:49.064 LIT::Get Response:PAS
15:44:49.064 PERFCOUNTER: Image data send time 1.197979 seconds

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15:44:49.064 LIImageBox::sendImageData() returns: 0

15:44:49.064 PERFCOUNTER: Overall acquire time 1.215147 seconds (246.883634 Kbytes/sec)
15:44:49.064 LIImageBox::Print() returns: 0
15:44:49.064 Image box print successfully
15:44:49.074 m952_PrintPage called
15:44:49.074 m952_printPage:Setup format: 1
15:44:49.074 LIT::Send Command:ALI
15:44:49.074 To ccpacket: ”ALI”
15:44:49.374 Ack received
15:44:49.384 LIT::Get Response:PAS
15:44:49.384 m952_printPage:used page width=4096 & height=5223.
***** Tue Jul 06 *****
15:44:49.384 LIT::Send Command:DZO,30,6,1,0,0,0,50,D
15:44:49.384 To ccpacket: ”DZO,30,6,1,0,0,0,50,D”
15:44:49.965 Ack received
15:44:50.786 LIT::Get Response:PAS
15:44:50.786 LIT::Send Command:DZO,5163,6,1,0.00,0.00,255,1,24
15:44:50.786 To ccpacket: ”DZO,5163,6,1,0.00,0.00,255,1,24”
15:44:51.357 Ack received
15:44:51.367 LIT::Get Response:PAS
15:44:51.367 LIT::Send Command:DZO,30,6,1,0,0,0,51,D
15:44:51.367 To ccpacket: ”DZO,30,6,1,0,0,0,51,D”
15:44:51.948 Ack received
15:44:52.388 LIT::Get Response:PAS
15:44:52.388 LIT::Send Command:STP,1,8
15:44:52.388 To ccpacket: ”STP,1,8”
15:44:52.879 Ack received
15:44:52.889 LIT::Get Response:STC
15:44:52.889 LIT::Send Command:EXP
15:44:52.889 To ccpacket: ”EXP”
15:44:53.199 Ack received
15:44:53.210 D:\9405_Projects\NGNI 1.1
Release\Source\JobSpooler\LaserImager\LaserImagerToolkit\m952_sendCommand.cpp:1053
m952_receiveResponse() >EOE< received try again!
15:44:53.330 LIT::Get Response:PTC
15:44:53.330 Job ID = -1
15:44:53.330 LIT::Send Command:CLR ALL
15:44:53.330 To ccpacket: ”CLR ALL”
15:44:53.820 Ack received
15:44:53.830 LIT::Get Response:PAS
***** Tue Jul 06 *****
15:44:53.830 job=2: is successfully printed
15:44:53.830 lit_close()
15:44:53.830 Dim:Stop().
15:44:53.830 SMessage::close().
15:44:53.830 M952::startPacketTask. Quitting!
15:44:53.830 SMessage::~SMessage().
15:44:53.830 SMessage::close().
15:44:53.830 Dim:DeleteDataConnection().
15:44:53.830 FIFOQueue::AddJob(2)
15:44:54.832 PriorityQueue::GetJob()
15:44:54.832 Thread 0x97 waits event
15:44:55.363 MessageServer 0xC0 starts
15:44:55.383 MessageAccept::startServer(). Server name ”JOBSPOOLER” type ”JobServer” Thread 192 starting.
15:44:56.644 Timer times out!
15:44:56.644 Thread 0x71 sets event

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15:44:56.644 FIFOQueue::GetJob()
15:44:56.644 Job:2 is removed from FIFOQueue
15:44:56.644 LaserImagerIntf::GetStatus(Job*) job=2
15:44:56.644 lit_open()
15:44:56.654 m952_GetJobStatus called -1
15:44:56.664 LIT::Send Command:RQS
15:44:56.664 To ccpacket: ”RQS”
15:44:56.985 Ack received
15:44:56.995 LIT::Get Response:STA,1,RDY
15:44:56.995 lit_close()
15:44:56.995 Dim:Stop().
***** Tue Jul 06 *****
15:44:56.995 SMessage::close().
15:44:56.995 M952::startPacketTask. Quitting!
15:44:56.995 SMessage::~SMessage().
15:44:56.995 SMessage::close().
15:44:56.995 Dim:DeleteDataConnection().
15:44:56.995 Job: 2 status changed to 0x20(status), 0x0(info).
15:44:56.995 Job: 2 status changed to 0x20(status), 0x0(info).
15:44:56.995 DBIntf::UpdateJobStatus()
15:44:57.055 DBIntf::UpdateSheetsInfo()
15:44:57.105 Job: 2 done.
End of JOBSPOOLER/952 log.

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 Section 4: Troubleshooting

4-5-3-2. DISOL (Input Log)

This log file is created when the Print Server is configured for a DICOM input. The information in this
log consists of the communication that occurs over a network between a DICOM modality and the Print
Server SCP.
The DICOM sequences between the OEM SCU and the Print Server SCP may vary, depending on the
OEM preferences and their interpretation of the DICOM specifications.
The following sequences, extracted from a DISOL log, provide a sample of what to expect when
monitoring a DISOL.log in the Print Server.

New Association Request

10:14:51.644 globalCreate. Program startup

10:14:51.814 Server ”DBSERVICE”, ”DBSERVER”, -1 = port 4002
10:14:51.844 MessageIntf::connectToServer(). Server DBService,DBServer Instance -1.
10:14:51.844 MessageIntf::connectToServer(). Host tc9405ps Port 4002/fa2
10:14:53.236 MessageIntf::connectToServer(). Server Supervisor,SupervisorServer Instance 0.
10:14:53.236 MessageIntf::connectToServer(). Host tc9405ps Port 4000/fa0
10:19:41.851 newAssociationRequest

This dialogue exchange provides information that describes SCU and SCP capabilities:
• SOP class support
• Transfer syntax
• SCU AP Title, maximum PDU, IP address

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Service Manual

Request for Printer Status (from SCU)

This request may or may not always occur.
10:19:43.203 DIMSE_GetMessage: bitFlags=100e
10:19:43.203 classUID:1.2.840.10008.5.1.1.16, contextID:1
10:19:43.203 handlePrinter()
10:19:43.203 ** prNGet **
10:19:43.213 tag:21100010
10:19:43.213 status=NORMAL Note classuid
10:19:43.213 tag:21100020 Ending In .16
10:19:43.213 statusInfo=NORMAL
10:19:43.213 tag:21100030
10:19:43.213 printer=DV 8700
10:19:43.213 tag:80070
10:19:43.213 manufacturer=Imation
10:19:43.213 tag:81090 We're Telling The SCU That
10:19:43.213 model=M_8700 Printer Status Is Normal
10:19:43.213 tag:181020
10:19:43.213 swVersion=
10:19:43.213 ** private tags **
10:19:43.213 private creator=IMATION1.2.840.113720.1.9410.2
10:19:43.213 sheetsleft=120
10:19:43.213 dumpSendMessage:10:19:43.213 cmdField:8110
***** Wed Mar 31 *****
10:19:43.213 msgID:1
10:19:43.213 Aff classUID:1.2.840.10008.5.1.1.16
10:19:43.213 Aff instanceUID:1.2.840.10008.5.1.1.17
10:19:43.213 status:0
10:19:43.433 AssocHandler attempting Mutex Lock ...
10:19:43.433 input from net
Status = 0 Means

Request Creation of a Film Session (from SCU)

Various items may be tagged by the SCU as allowed by DICOM. The Print Server SCP will set any items
not tagged by the SCU, but nonetheless required, to a default value.
10:19:43.644 DIMSE_GetMessage: bitFlags=d
10:19:43.644 classUID:1.2.840.10008.5.1.1.1, contextID:1
10:19:43.644 handleFilmSession
10:19:43.654 ** fsNCreate **
10:19:43.654 SessionHandler::handleEvent (state= 0 event=0)
10:19:43.654 ->openSessionHandler Note classuid ending in .1
10:19:43.654 Session (sid=1) opened
10:19:43.654 SessionHandler::handleEvent (sid=1): nextstate=1
10:19:43.654 <rc: 5, tag:20000010, vm:1>
10:19:43.654 numCopies=1
10:19:43.654 <rc: 5, tag:20000020, vm:1>
10:19:43.654 priority=LOW
10:19:43.654 <rc: 5, tag:20000030, vm:1>
10:19:43.654 mediumType=BLUE FILM
10:19:43.654 <rc: 5, tag:20000040, vm:1> Lines preceded by rc" are
10:19:43.654 filmDest=PROCESSOR requests or tags made by
10:19:43.654 <rc: 95, tag:20000040, vm:1> the SCU
10:19:43.654 return numCopies=1
10:19:43.654 return printPriority=LOW
10:19:43.654 return mediumType=BLUE FILM
***** Wed Mar 31 *****
10:19:43.654 return filmDest=PROCESSOR
10:19:43.654 dumpSendMessage:10:19:43.654 cmdField:8140
10:19:43 654 msgID:2 Lines preceded by return" are either

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 Section 4: Troubleshooting

Request Creation of a Film Box (from SCU)

DICOM allows various items to be tagged by the SCU. The Print Server SCP sets items not tagged by the
SCU, but nonetheless required, to a default value.
10:19:44.044 DIMSE_GetMessage: bitFlags=d
10:19:44.054 classUID:1.2.840.10008.5.1.1.2, contextID:1
10:19:44.054 handleFilmBox
10:19:44.054 ** fbNCreate **
10:19:44.054 SessionHandler::handleEvent (state= 1 event=3)
10:19:44.054 ->newFilmBoxHandler (sid=1)
10:19:44.054 new m_currentJob 0x463470, void SessionHandler::newFilmBoxHandler()
10:19:44.054 ->addFilmBoxHandler (sid=1 ) Note classuid
10:19:44.054 SessionHandler::handleEvent (sid=1): nextstate=2 ending in .2
10:19:44.054 <rc: 5, tag:20100010, vm:1>
10:19:44.054 format=STANDARD\1,1
10:19:44.054 <rc: 5, tag:20100040, vm:1>
10:19:44.054 filmOrientation=PORTRAIT
10:19:44.054 <rc: 5, tag:20100050, vm:1>
10:19:44.054 filmSize=14INX17IN
***** Wed Mar 31 ***** The SCU is asking
10:19:44.054 <rc: 5, tag:20100130, vm:1> for a 1-up
10:19:44.054 maxDensity=310
10:19:44.054 <rc: 5, tag:20100140, vm:1>
10:19:44.054 trim=NO
10:19:44.054 <rc: 5, tag:20100150, vm:1>
10:19:44.054 cfgInfo=CS001
10:19:44.054 <rc: 80, tag:20100500, vm:0>
10:19:44.054 filmSessionSequence

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Service Manual

Request Creation of an Image Box (from SCU)

This request is repeated for every image acquired for this session (i.e., 12-up format that has 10 acquired
images will include 10 of these DIMSE messages).
DICOM allows various items to be tagged by the SCU. The Print Server SCP sets items not tagged by the
SCU, but nonetheless required, to a default value.
10:19:44.685 DIMSE_GetMessage: bitFlags=100e
10:19:44.685 classUID:1.2.840.10008.5.1.1.4, contextID:1
10:19:44.685 handleImageBox
10:19:44.685 ** ibNSet **
10:19:44.685 <rc: 5, tag:20100060, vm:1
>10:19:44.685 <rc: 5, tag:20100080, vm:1
>10:19:44.685 <rc: 5, tag:20100150, vm:1
>10:19:44.685 <rc: 5, tag:20200010, vm:1
>10:19:44.685 position=1 Note classuid
10:19:44.685 <rc: 5, tag:20200020, vm:1 ending in .4
>10:19:44.685 <rc: 80, tag:20200110, vm:0
>10:19:44.685 GreyScaleImageSequence10:19:44.685 <rc: 90, tag:fffee000, vm:0>
10:19:44.685 <rc: 5, tag:280002, vm:1>
10:19:44.685 samplesPerPixel=1
10:19:44.685 <rc: 5, tag:280004, vm:1>
10:19:44.685 photoInterp=MONOCHROME2
10:19:44.685 <rc: 5, tag:280010, vm:1>
10:19:44.685 rows=512
10:19:44.685 <rc: 5, tag:280011, vm:1>
10:19:44.685 cols=512
10:19:44.685 <rc: 5, tag:280034, vm:2>
10:19:44.685 aspect[x:y]=1:1
10:19:44.685 <rc: 5, tag:280100, vm:1>
10:19:44 685 bitsAlloc=8 I Si
10:19:44.805 return samplesPerPixel=1
10:19:44.805 return photoInterp=MONOCHROME2
10:19:44.805 return rows=512
10:19:44.805 return cols=512
10:19:44.805 return aspectRatio=1\1
10:19:44.815 return bitsAlloc=8
10:19:44.815 return bitsStored=8
10:19:44.815 return highBit=7
10:19:44.815 return pixelRep=1
10:19:44.815 return polarity=NORMAL
10:19:44.815 return magType=CUBIC
10:19:44.815 return smoothType=3
10:19:44.815 return config Info=CS001
10:19:44.815 return reqImageSize=-1
10:19:44.815 dumpSendMessage:10:19:44.815 cmdField:8120
10:19:44.815 msgID:4
10:19:44.815 Aff classUID:1.2.840.10008.5.1.1.4
10:19:44.815 Aff instanceUID:1.2.840.113720.1.9405.2.19990331101944.1.1.1
10:19:44.815 status:0
10:19:45.046 AssocHandler attempting Mutex Lock ...
10:19:45.046 input from net

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 Section 4: Troubleshooting

Request for a Print Operation (from SCU)

***** Wed Mar 31 *****
10:19:45.216 DIMSE_GetMessage: bitFlags=900e
10:19:45.216 classUID:1.2.840.10008.5.1.1.2, contextID:1
10:19:45.216 handleFilmBox
10:19:45.216 ** fbNAction **
10:19:45.216 SessionHandler::handleEvent (state= 3 event=7)
10 19 45 216 fil Att h dl ( id 1) N t l id

Request for a Delete Box operation (from SCU)

This request may or may not always occur.

10:19:46.628 DIMSE_GetMessage: bitFlags=100e

10:19:46.62 classUID:1.2.840.10008.5.1.1.2, contextID:1
10:19:46.668 handleFilmBox
10:19:46.668 ** fbNDelete **
10:19:46.668 SessionHandler::handleEvent (state= 4 event=8)
10:19:46.668 ->deleteFilmBoxHandler (sid=1)
10:19:46.668 ---- only 1 filmbox, deleting entire job
10:19:46.668 SessionHandler::handleEvent (sid=1): nextstate=1
10:19:46.668 removed filmBox 1.2.840.113720.1.9405.2.19990331101944.1.1
10:19:46.668 removed imageBox from recordList
10:19:46.668 dumpSendMessage:10:19:46.668 cmdField:8150
10:19:46.668 msgID:6
10:19:46.668 Aff classUID:1.2.840.10008.5.1.1.2
10:19:46.668 Aff instanceUID:1.2.840.113720.1.9405.2.19990331101944.1.1
10:19:46.668 status:0
10:19:46.798 AssocHandler attempting Mutex Lock ...
10:19:46.798 input from net

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Service Manual

Request for a Delete Session Operation (from SCU)

This request may or may not always occur.
10:19:46.918 DIMSE_GetMessage: bitFlags=100e
10:19:46.918 classUID:1.2.840.10008.5.1.1.1, contextID:1
10:19:46.918 handleFilmSession
10:19:46.918 ** fsNDelete **
10:19:46.918 removing FilmSession
10:19:46.918 dumpSendMessage:10:19:46.918 cmdField:8150
***** Wed Mar 31 *****
10:19:46.918 msgID:7
10:19:46.918 Aff classUID:1.2.840.10008.5.1.1.1
10:19:46.918 Aff instanceUID:1.2.840.113720.1.9405.2.19990331101943.1
10:19:46.918 status:0
10:19:46.918 SessionHandler::handleEvent (state= 1 event=1)
10:19:46.918 ->closeSessionHandler (sid=1)
10:19:47.049 Session (sid=1) closed
10:19:47.049 SessionHandler::handleEvent (sid=1): nextstate=0
10:19:47.099 AssocHandler attempting Mutex Lock ...
10:19:47.099 input from net

Request for a Shutdown (from SCU)

10:19:47.249 SessionHandler::handleEvent (state= 0 event=1)

10:19:47.249 ->errorHandler (sid=1)
10:19:47.249 SessionHandler::handleEvent (sid=1): nextstate=0
10:19:48.180 Association Server going away, decrement number connections
10:19:48.180 ~MessageIntf.Shutting down remote client(”JobIntf”)
File: F:\9405_Projects\NGNI Out\source\NGNIDB\Message\MessageRcv.cpp Line 133. Message
”Message::Receive shutting down. Name ”JobSpooler” Type ”JobServer”. Socket closed”
10:19:48.180 File F:\9405_Projects\NGNI Out\source\NGNIDB\Message\MessageRcv.cpp Line 133. Exception.
10:19:48.180 Message::Receive shutting down. Name ”JobSpooler” Type ”JobServer”. Socket closed
10:19:48.180 MessageIntf::startClient. Shutting down (”JobIntf”, 0x6E).

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 Section 4: Troubleshooting

4-6. Event Viewer Log

This log displays a series of events logged by Windows NT™. Error and Warning events may provide
useful information during troubleshooting. A typical Event Viewer display is shown below.

Three types of events are logged, identified by a symbol in the left-most column.
Symbol Event Type Explanation
Red stop sign Error Significant problems, such as loss of data or loss of functions.
For example, an Error might be logged if a software module
was not loaded during system startup.
Yellow circle containing Warning Events that are not immediately significant but may indicate
an exclamation point. future problems. For example, a Warning event might be
logged when disk space is low.
Blue circle containing Information Significant events that indicate successful operations.
the letter i.

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Service Manual

Event Viewer Column Descriptions

Column Description

Type See previous description.

Date/Time When the event was logged.
Source The software module that logged the event.
Category Not used in Print Server systems.
Event A number identifying a particular event type. The Event ID and Source can be
used by Service Engineering to troubleshoot system problems.
User Not applicable in Print Server systems.
Computer The name given to the Print Server computer when the system was installed.

An Event Detail screen provides additional information about an event and is available for each entry in
the Event log. Double-click on an event to see the detail screen. A typical Event Detail screen is shown
below.

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 Section 5: Removal and Replacement

Section 5: Removal and Replacement

5-1. Procedures
There are no field-replaceable components in the Kodak PACS Link 9405 Print Server. If a component
in the Print Server system fails and cannot be fixed during troubleshooting, the entire system will be
replaced.

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This page is intentionally left blank.

5-2 6E7323 - 2001 May Rev. B

 Section 6: Additional Information

Section 6: Additional Information

6-1. Overview
This section contains miscellaneous information needed by field engineers to maintain the PACS Link
9405 Print Server.

6-2. Tools and Accessories

You will need the following items to service the Print Server.
Item Part Number
Service PC - a laptop computer with Windows™ 95 or higher, a network
interface, modem, pcANYWHERE™ remote connection software and
communication software (such as Hyperterminal).
pcAnywhere remote control software (installed on Service PC.) 78-9998-2937-3
10bT/100bT network card (installed on Service PC) 78-9998-2934-0
Network cross-over cable 96-0000-3918-8
Ethernet hub (10bT/100bT) 78-9998-2935-7
Monitor kit - a standard monitor, keyboard and mouse 96-0000-5311-4
10 Base T Cable 78-9998-2936-5
Print Server Image CD and companion Ghost diskette

6-3. Accessing the Print Server with SMT

To service the Print Server, use the Service Maintenance Tool (SMT) software that runs on the Print
Server. SMT is used to enter or change network parameters and examine logs that are created by
Windows NT™. Since the Print Server normally operates without a monitor, keyboard or mouse, you
must access the Print Server using one of the following methods:
• Monitor Kit (standard monitor, keyboard and mouse): connect to the Print Server. This is the
preferred method for installation of new systems.
• Service PC (with pcANYWHERE™ remote control software): use to access the Print Server
over an Ethernet network.

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Service Manual

6-4. Service Maintenance Tool (SMT)

The SMT is a software tool for service technicians and is part of the Print Server software package. SMT
has three main functions:
• System configuration
• System management
• Diagnostic
System configuration features are used to enter parameters that tailor a Print Server system to match the
modalities and output devices connected to the Print Server system.
System management features include:
• Stop and start Print Server application • Create configuration backup disk.
software.
• Restore configuration settings from backup • Compact and repair the database.
disk.

Diagnostic features allow service technicians to check job status and view several logs and records that
help with troubleshooting.

6-4-1. Starting SMT

The SMT main screen contains five tabs, one for each of the five main sections within SMT. Clicking on
a tab brings the tab panel to the front.
1. Access the Print Server with your Service PC or a Monitor Kit.
2. From the Print Server desktop, double-click the SMT icon. The SMT main screen displays.

Note
Before using SMT for system configuration, you must stop the system software by clicking Stop System
on the System Management tab.

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 Section 6: Additional Information

6-4-2. SMT Help

SMT includes a context-sensitive Help system that explains SMT functions and describes the
configuration parameters that can be entered using SMT. Press F1 from any point within SMT to see
Help information for the current SMT screen.
A typical Help screen is shown below.

Click To See An
Click To See Alphabetical List Of Click To Search For
Contents Topics A Topic
(shown)

Contents:
Click On These Icons To Context Sensitive
Navigate Throughout The Help Help Information
System

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Service Manual

6-4-3. System Info Tab

Click the System Info tab to display the System Info screen. The System Info screen shows the input and
output interface boards and some of the serial ports physically present in the Print Server system.
Com 1 and Com 2 are the standard RS232 serial ports supplied with the computer and are always present.
The System Info screen also shows:
• Computer - the network name of Print Server.
• IP Address - the IP Address assigned to Print Server.
• System - the version of application software installed in the Print Server.
• SMT - the version of SMT software installed in the Print Server.
The color indicators next to each interface board and serial port represent the following:
• Dark Green - Device Not Available. Indicates an unused status box on the System Info tab.
• Light Green - Device Available. The interface board or serial port is present but has not been
configured for use.
• Yellow - Device In Use. The interface board or serial port has been configured for a specific use.
• Red - Device Error. Not currently functional.

Input and 9405

Output Boards
Present

Serial Ports
Present

Dark Green Light Green Yellow Red

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 Section 6: Additional Information

6-4-3-1. Local Laser Printer Select Screen

The first of two local printer setup screens. From this screen you can set up the Print Server to print to
one or two local laser imagers.
If two local printers are connected to the Print Server output board through a Kodak DryView 8800
Multi-Input Manager, you can print to both printers. If a local printer is connected directly to the Print
Server output board, you can print only to one local printer.
The names of the local printers that have been set up appear on this screen. Click the name of the printer
to select it for any of the operations listed on this screen (except Add/New).

Local Printer
Name - Click
To Select

Button Descriptions
Add/New Click to go to the Local Laser Printer parameter screen. You can enter parameters for a
new local printer on this screen.
Edit Click to bring up the parameter screen for the selected printer. You can then change
any of the parameters.
Delete Click to delete the selected printer. The printer name is deleted from the above screen
and the parameters are deleted from the configuration file.
Print 1UP Prints a single SMPTE image on the selected printer.
Contrast Initiates printing of a contrast test film. The most recently acquired image is printed, at
Test reduced size, in a 15-up format. A different contrast value is applied to each image.
Cancel Exits back to the Device Setup tab.

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Service Manual

6-4-3-2. Local Printer Parameter Screen

Use this screen to enter or edit configuration parameters for a local printer interface board (COPCIL
board).

Local Printer Add/New

Button Descriptions
Save Saves digital parameter values to the configuration database. Save any time you change
parameter values.
Cancel Returns to the previous screen without saving. Any unsaved parameter entries are lost.

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 Section 6: Additional Information

Parameter Descriptions
Printer Name Type a descriptive name for the local printer. This name appears on the keypad
Destination Select menu (IMS Keypads only).
Model Click to see list of laser imager models. Select the model physically connected to
the Print Server.
Manufacturer Manufacturer of the local printer. Default: Kodak
This is an information field only. Does not affect operation of the Print Server.
Output Board Select the type of local printer interface board present in the Print Server;
Fiber for FOPCIL board, Copper for COPCIL board.
Communication Apply to the serial port on the COPCIL interface board. These communication
Parameters parameters must be set to match the parameter values of the corresponding
Com port in the local printer.
• Command Set - the set of commands the Print Server uses to communicate
with the local printer.
Options: SuperSet, 952, 831 and Unknown.
• Baud Rate - The data transmission rate to the local printer.
Options (8): 4800 - 1155200
• Data Bits - The number of data bits in each pixel.
Options: 5, 6, 7, 8, Unknown.
• Stop Bit - The number of stop bits included with each pixel.
Options: 1, 1.5 or 2.
• Parity Bit - Options: Odd, Even, None, Unknown.
Image Transfer Apply to the digital image port on the local printer output board. The parameters
Parameters must be setup to match the corresponding parameters in the connected laser
printer.
• Pixel Depth - the number of bits in each pixel.
Options: 8, 9, 10, 11, 12.
(Must match the local printer Pixel Width or Pixel Depth setting.)
• Header - Options: Header, No Header, Unknown.
• Acquire Mode – Options: Line, Frame, Unknown.
• Acquire Timeout - The time interval allowed to transfer the image to the
local printer. If the image is not successfully transferred within this interval,
an Acquire Failure error occurs and is reported on the keypad.
• Transfer Rate - The data transfer rate to the local printer.
Options: 1 MHz, 2 MHz. (Applies to COPCIL board only.)

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Service Manual

Default If the host or keypad does not supply parameters, the following default
Parameters parameters are applied to the print job.

Film Mismatch Indicates how the printer should respond if the type of film specified in a print job
does not match the film type (Clear or Blue) currently in the printer.
If Always is selected, the printer will print jobs even if there is a film mismatch.
If Queued is selected, the printer will place jobs in a print queue until the proper
film is loaded in the printer.
Options: Print Always, Queued and Unknown.
Interpolation Type Specifies the interpolation algorithm used for smoothing.
Options: Kodak 831, Generic DICOM, Kodak DICOM, Unknown.
Interp Num Specifies the interpolation to use for smoothing if none is supplied with the print
job.
Options: -1 (Mag None)
0 (Replicate)
1 - 5, 7 - 15 (Cubic Smoothing)
6 (Bilinear)
Max Density The default Dmax, if none is supplied with the print job.
Range:
Laser Imager Clear Base Blue Base
DryView 8100 200 - 350 200 - 350

Contrast The default contrast, if none is supplied with the print job. Range: 0-15
Border Density The default density for the film border if not supplied with the print job. Applies
only to Models 952 and 959, which are not currently supported.
Range: 0 (black) to 4095 (white)

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 Section 6: Additional Information

6-4-3-3. Current Provider Screen

From this tab you can set up the computer to be a Print Servers (also called a Service Class Provider or
SCP). As a print server, the computer receives images over the network and prints them to a local printer.
When you set up as a print server, the name you give it will appear in the Current SCPs box (shown
below). From this screen you can also edit existing print server setup parameters or delete a print server
set up. Click on a SCP name to select it. You can then edit it or delete it.
Because the print server provides printing services to remote users on the DICOM/Ethernet network, it is
classified as a DICOM Service Class Provider or SCP. The remote users that send images to the print
server are classified as DICOM Service Class Users or SCUs because they are users of the print server.
If two local printers are connected to the Print Server through a Kodak DryView 8800 Multi-Input
Manager, two SCPs can be configured within the Print Server - one for each printer.

SCP Names
Click to Select

Button Descriptions
Add/New Click to go to the print server (SCP) parameter screen. You can enter parameters to set
up the Print Server as a print server on this screen.
Edit Click to display the parameter screen for the selected SCP. You can then change any of
the parameters.
Delete Click to delete the selected SCP. The SCP name is deleted from the above screen and
the SCP parameters are deleted from the configuration file.
Cancel Exits back to the Device Setup tab.

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Service Manual

6-4-3-4. Print Server Parameter Screen

This screen is used to set up the Print Server.

Button Descriptions
Save Button Saves the parameter values to the configuration database.
Cancel Button Returns to the SCP Printer Selection screen. Unsaved parameter entries are lost.

Parameter Descriptions:
Printer Name of the local printer to be used for the SCP (print server) you are setting up.
Click box to see a list of all the printers (both local and network printers) that have
been setup for the Print Server. Click to select the local printer you want assigned to
the Print Server. (Usually there is only one local printer but there can be two if they
are connected through a Kodak DryView 8800 Multi-Input Manager.)
Do not select a network printer for a print server output device.
Port Recommended Port Numbers (The site network manager should approve port
numbers.)
Single SCP: 1024
Dual SCPs: 1023 for the first SCP
1024 for the second SCP
SCP AETitle The AETitle of the Print Server. The recommended is 9405.
Max # of Assoc. The maximum number of network users (SCUs) that can send images to the SCP
for printing. The default and recommended maximum is 5. Print server performance
is usually be better with fewer users.

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 Section 6: Additional Information

6-4-3-5. SCP Printer Selection Screen - Registered User Tab

From this tab you can register print server users. All remote users (SCUs) that send images to the print
server must be registered. If the Print Server is configured with two SCPs, users are registered separately
for each SCP.

Remote User
(SCU) Names
Click to Select

Button Descriptions
Add/New - Click to go to the Remote SCU Parameter screen. On this screen you can enter
parameters to register a new remote user of the print server.
Edit - Click to display the Remote SCU Parameter screen for the selected remote user. You
can then change any of the parameters.
Delete - Click to delete the selected remote user. The remote user name is deleted from the
screen and the parameters for the remote user are deleted from the configuration file.
Cancel - Exits back to the Device Setup tab.

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Service Manual

6-4-3-6. Remote User (SCU) Registration Screen

Use this screen to register remote print server users (SCUs).
Remote SCU Configuration Add/New

Button Descriptions
Save Button - Saves the parameter values to the configuration database.
Cancel Button - Returns to the SCP Printer Selection screen. Unsaved parameter entries are lost.

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 Section 6: Additional Information

Parameter Descriptions
SCU Identification
SCU AETitle The AETitle of the remote user.
SCU IP Address The network address of the remote user.
SCP The name of the SCP to which the remote user will print.
Click in this box to see the names of the SCPs that have been set up.
If the Print Server is set up as a single SCP, only one SCP name will appear. If
configured with two SCPs, two SCP names will show. Click the name of the SCP
the remote user will use.
Default The default parameters below will be applied to print jobs from a remote user
Parameters only if the remote user does not supply them. Set these parameters based on
customer preference.
# of Copies The number of copies to print.
Contrast Table The contrast table to be used. Default: 4, Range 0-15
Contrast Group Currently applies only to Kodak DryView 8100 and 8600 Laser Imagers.
Specifies the contrast group to be used. Each contrast group can include a
number of contrast tables. Default: 0
Max Density Range:
Laser Imager Clear Base Blue Base
DryView 8100 200 - 350 200 - 350

Border Density The density of the border the printer places around the image.
(Applies only to Default: 4095 (black)
969 Laser Imager) Range: 0 (black) to 4095 (white)
Note: Laser Imagers always print black borders regardless of this
parameter setting.
Mag Type Magnification Type: Valid values: 1 (No magnification), 2 (Replicate),
4 (Bilinear), 8 (Cubic)
Smoothing Default: 5, Range 1-15
Polarity Default 1 (Normal), Options: 1 (Normal) and 2 (Reverse)
Orientation Default: 1 (Portrait), Options: 1 (Portrait) and 2 (Landscape)
Req Image Size A non-zero value directs the printer to print the image at the size specified by this
field.
Default:0, Range: Depends on film size.
Priority Default: Low, Options: Low, High
The Print Server will print high priority jobs ahead of any low priority jobs in the
print queue.

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SCP Printer Options (checkboxes)

Pixel Data Enables a special mode in the Print Server that improves performance when
Interceptor handling large images - greater than 16 Mb (4K x 4K). Check this box if the
remote user normally sends images of 16 Mb or larger.
N-Event Print Job Enables a DICOM status-reporting feature. When enabled, the Print Server will
return a print job status message (N-Event-Report for print job) to the remote
user for each print job.
Enable based on customer preference if the remote SCU supports this reporting
feature. Default: Not checked
N-Event Printer Enables a DICOM status-reporting feature. When enabled, the Print Server will
return a printer status message (N-Event-Report for printer) to the remote user
for each print job.
Enable based on customer preference if the remote SCU supports this reporting
feature. Default: Not checked
Trim Enables the trim feature. When enabled, a one pixel white line will surround each
printed image.
Default: Not checked
Attribute Warning Enables a DICOM warning message feature. If Enabled, the Print Server sends
warning messages to the remote user in addition to success or failure messages
for print jobs.
Enable based on customer preference if the remote SCU supports Attribute
Warning messages.
Default: Not checked
Print Always Determines if jobs will be printed if the type of film in the local printer does not
match the film type specified in the print job.
If box is checked, the print jobs will be printed regardless of the film type loaded
in the printer. If not checked, print jobs will be delayed until the correct film is
loaded.
Contrast Test Mode Check if the user wants a contrast test film each time the SCU prints to the SCP.
A 15-up contrast film will be printed using the first image in the film format the
SCU sends to the print server.
Contrast Test Mode Density setting for the contrast test.
Density Range:
Laser Imager Clear Base Blue Base
DryView 8100 200 - 350 200 - 350

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 Section 6: Additional Information

6-4-4. System Management Tab

The System Management Tab provides several functions that service technicians use to maintain the
Print Server.

Button Descriptions
Start System Restarts the application software after being stopped with the Stop System button.
The application software processes will appear in the taskbar at the bottom of the screen
when the software is started.
Stop System Stops the Print Server application software. This must be done before using any of the
SMT configuration features on the I/O Card Setup tab or Device Setup tab. The process
buttons in the taskbar disappear, indicating the processes are not running.
Backup DB Backs up the configuration database to a diskette. Network parameters for the Print
Server are not backed up. You should make a backup disk after initial installation of a
Server, after any configuration changes and after installing a new version of the
application software.
Restore DB Reads in and replaces the configuration database from a backup diskette made using the
Backup DB feature. You will need to restore configuration settings after a full software
reload or if the configuration database becomes corrupted. It is not necessary to restore
databases after installing only the Print Server application software. Because of database
incompatibility, a backup disk sometimes will not restore if a new version of the
application software has been installed since the backup disk was made.
Compact DB Cleans the Print Server database by removing unused and old data. Do not use without
authorization from Service Engineering.
Repair DB Attempts to repair damage to the database. Do not use without authorization from
Service Engineering.

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6-4-5. Diagnostics Tab

This tab lets you display several types of logs that are useful in maintaining the Print Server.

Button Descriptions
Event Viewer A shortcut to the Windows NTä/Start/Programs/Administrative Tools/Event
Viewer.
Monitor Monitors communication and activities in the application software processes that
are running.
Trace Logs A shortcut to Windows NT Explorer for viewing various log files.
Job Status Shows the status of individual print jobs. Possible status conditions are:
Completed, Stopped/killed, In process, and All.
Statistics Displays a summary page of activities such as system start-ups, jobs performed
by connected modalities etc.
Note: DBClean.exe program clears the statistics file.
Service History Not implemented.
Test Hardware Tests the COPCIL local printer interface boards.

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 Section 6: Additional Information

6-5. Accessing the Print Server with a Monitor Kit

You can use the Monitor Kit, to access the Windows NT™ desktop on a Print Server system. The
monitor kit contains a standard PC monitor, keyboard, mouse and cables.

6-5-1. Connecting the Monitor Kit

1. With the computer power off, connect a monitor, keyboard and mouse to the Print Server
(Figure 6-1).
2. Power up the Print Server.
3. When the system prompts, press Ctrl/Alt/Del.
4. In the Logon box, type the password imagenet (lower case) and press Enter. The Username
administrator (lower case) should appear automatically in the logon box and the Windows NT
desktop will appear.
5. Double-click the SMT icon to start SMT or perform Windows NT-based tasks such as viewing logs
or revising network settings.

6-5-2. Disconnecting The Monitor Kit

1. Turn off the Print Server power. It is not necessary to shut down the application software or SMT.
2. Disconnect the monitor, keyboard and mouse.
3. Power up the Print Server. The system boots up and automatically starts the application software.

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Service Manual

6-6. pcANYWHERE™ Remote Control Software

pcANYWHERE remote control software lets you use your Service PC to access a Print Server system.
With pcANYWHERE, you can display the Print Server desktop on your Service PC monitor and use the
Service PC keyboard and mouse for control as though they are directly connected. The main purpose of
the pcANYWHERE connection is to use the Service Maintenance Tool (SMT) software on the Print
Server.
There are four ways to connect your Service PC to a Print Server:
• On the customer’s Ethernet network. Your Service PC must have a network card for this
connection.
• With a network crossover cable or Ethernet hub tool. Your Service PC must have a network card
for this connection.
• Over a telephone line. Both your Service PC and the target Print Server must contain a modem
for this connection.
• Combination telephone/network connection.
pcANYWHERE software must be resident both on your Service PC and on the Print Server. It is factory-
installed on all Print Server units and configured to respond to calls from your Service PC at all times.
You will have to install pcANYWHERE on your Service PC.

6-6-1. Installing pcANYWHERE On Your Service PC

pcANYWHERE software and installation instructions are supplied on CD-ROM.
1. Load pcANYWHERE on your Service PC -- follow the installation instructions included in the
pcANYWHERE package. When installed, pcANYWHERE will appear in the Windows NTä
program list.
2. To start, select pcANYWHERE from the program list, select Start->Programs-
>pcANYWHERE32. The pcANYWHERE window will appear.

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 Section 6: Additional Information

6-6-2. Set Up pcANYWHERE™ Connection Items

This procedure creates connection items in the pcANYWHERE window that simplify the process of
connecting to a Print Server. A connection item is a file containing modem or network interface
information and other settings. Connection items appear as icons in the pcANYWHERE window. To
make a pcANYWHERE connection to a Print Server, double-click one of the connection item icons.
You should set up at least two connection items, one for a generic network connection and another for a
generic telephone connection. When you use the generic connection items, the system will prompt for the
host name or telephone number of the target Print Server. You can also set up connection items to
connect to specific Print Servers (calls specific telephone numbers or network host names).

Procedure
1. Set up network connection item.
a. Click the Remote Control button.
b. Double-click Add Remote Control Item. The following screen displays:

Type In
Descriptive
Name

c. Type a descriptive name for the connection item (e.g., 9405network), then click Next.
d. In the next screen, select TCP/IP from the drop down list. For a generic connection item, leave
the Host Name blank.
e. Click Next.

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Service Manual

Note
The Host Name is the network name of a target computer on the network. If you leave Host
Name blank, you will be prompted to select a host when you use this connection item to establish
a pcANYWHERE™ connection. If you want the connection item you are creating to connect to a
specific Print Server, enter the Host Name or IP Address of the unit.

Click To See
Drop Down List

f. Deselect the checkbox to automatically begin a remote control session and click Finish.

A connection item icon with the name you entered (e.g., 9405network) will display in the
pcANYWHERE window.

9410network

Connection Item
You Created

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 Section 6: Additional Information

2. Setup Telephone Remote Control Connection Item.

a. Click the Remote Control button.
b. Double-click Add Remote Control Item.
c. Type a descriptive name for the telephone connection item (e.g., 9405modem), then click Next.

Type In
Descriptive
Name

d. From the drop down list, select the modem type installed in your Service PC.

Click To See
Drop Down List

Note
If your modem doesn’t appear in the list, the modem probably hasn’t been set up in Windows™.
Select Start->Settings->Control Panel from the Control Panel. Double-click Modems and
follow the instructions to set up the modem.
e. If you are creating a generic telephone connection item, leave the Telephone Number blank.
Click Next.
Note
If you leave the Telephone Number blank, you will be prompted to enter the phone number of the
target Print Server when you use this connection item to establish a pcANYWHERE™
connection. If you want the connection item you are creating to call a specific Print Server, enter
the telephone number of the unit.

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Service Manual

f. In the next panel deselect the checkbox to Automatically being a remote control session and click
Finish.

You will next see a telephone connection item icon in the pcANYWHERE™ window with the
name you entered (e.g., 9405modem).

9410network 9410modem

Connection Items
You Created

This completes setup of two generic connection items. You can setup additional connection items
with specific host names or telephone numbers.

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 Section 6: Additional Information

6-6-3. Connecting to a Print Server Over the Customer’s Network

Follow this procedure to connect your Service PC to a Print Server over the customer’s Ethernet network.
To use this procedure you must have previously set up a pcANYWHERE™ network connection item on
your Service PC.

Required Tools:
• Service PC
• Cable - Ethernet (RJ-45)
• Ethernet Hub Tool (needed if there is not an extra jack on the Customer’s network to connect
your Service PC.)

You will need the following information:

Obtain the following information from the customer’s network administrator.
• Host Name (network computer name) of the target Print Server.
• Customer network parameters for your Service PC.
• IP Address
• Subnet Mask
• Gateway IP Address (if required by the customer)

Procedure
1. Connect your Service PC to the customer’s Ethernet network as shown in Figure 6-2.

Cable - Ethernet
(RJ-45)
78-8118-2031-1
RJ45 Adapter
Cable

Service PC Network
Wall Jack

Network
Connector

Site
Ethernet
Hub

r9410-12L

Figure 6-2. Connect Service PC to Network.

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Service Manual

Note
If there isn’t an extra network connection available for your Service PC on the customer’s network, you
can use your Ethernet hub tool to tap into the network. You can then connect both the Print Server and
Service PC to the hub tool.
Customer Ethernet
Network

Network
Wall Jack

Network Drop Cable

Disconnect PACS (Do Not Use
Link 9405 from Wall Cross-Over Cable)
Jack, then
Connect Hub Tool

Ethernet
Hub Tool
UPLINK 1 2 3 4 5

Reconnect PACS Connect

Link 9405 Here Service PC
Here r9410-12L

Figure 6-3. Tapping into Customer Network with Hub Tool.

2. Power up your Service PC (and the Print Server, if necessary).

3. Enter customer network parameters into your Service PC. (You must enter network parameters each
time you move to a different network.)
a. Select Start/Settings/Control Panel.
b. From the Control Panel double-click on the Network icon.
c. Choose the Configuration tab.
d. From the list of network components, select TCP/IP -> Network Board Name and click
Properties. (The Network Board Name is the name of the network interface in your Service PC.)
e. Change the following parameters to the values provided by the network administrator for your
Service PC:
1) Under the IP Address tab enter:
• IP Address
• Subnet Mask
2) Under the Gateway tab, enter Gateway IP Address (if required by the customer).
3) Do not enter any information under the WINS tab, the DNS tab or the Identification tab.
f. Click OK twice.
g. When a message prompts, click Yes to restart your Service PC.
4. From the taskbar at the bottom of your Service PC screen, select Start->Programs-
>pcANYWHERE.

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 Section 6: Additional Information

5. Double-click the generic network connection item in the pcANYWHERE™ window.

9405network 9405modem

Double-Click

A list of host computers on the customer network appears. (If you use a connection item that points
to a specific Print Server instead of the generic connection item, the list of host computers doesn’t
appear.)

List of Host Computers

on the Network

9405MS_CT 100.228.42.101
9405PS1_C T [Host} 100.228.42.104
9405PS2_C T [Host} 100.228.42.107
[Host}

Note
Only computers on the network that are running pcANYWHERE will show up in the list of host
computers.
6. Double-click the name of the Print Server you want to access. pcANYWHERE connects to the Print
Server.

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7. When one of the following messages prompts you to press Ctrl-Alt-Del, click the C-A-D icon in the
pcANYWHERE™ upper toolbar. Do not press the Ctrl-Alt-Del keys.

or
C-A-D Icon

8. Enter the password imagenet (lowercase) when a message prompts for the host password. The Print
Server desktop is displayed on top of the Service PC desktop.

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 Section 6: Additional Information

9. This completes the pcANYWHERE network connect procedure. You can now start SMT or perform
Windows NT™-based tasks such as viewing logs or revising network settings. Use your Service PC
keyboard and mouse to control the Print Server .
Note
When using pcANYWHERE it may be difficult to determine whether you are viewing the Print
Server desktop or the Service PC desktop. You can use the Scaling icon in the pcANYWHERE upper
toolbar to help distinguish between the two desktops.

PACS Link 9410 Taskbar

Service PC Taskbar

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Service Manual

6-6-4. Connecting Service PC to a Print Server over a Telephone Line

Use this procedure to connect your Service PC to a Print Server over the dial-up telephone system.
Before using this procedure, you must have previously set up a telephone connection item in
pcANYWHERE™.

You will need:

• Service PC
• Telephone drop cable
• The telephone number assigned to the Print Server you want to access.
1. Connect your Service PC modem to a telephone line.

! Caution
Always connect to an analog telephone line. A digital telephone line may damage your Service PC
modem.
2. From the taskbar at the bottom of your Service PC screen, select Start->Programs-
>pcANYWHERE.
3. In the pcANYWHERE window, double-click the generic telephone connection item.
4. Enter the telephone number of the Print Server when prompted. (If you use a telephone connection
item that points to a specific Print Server unit instead of the generic connection item, the system
won’t prompt for a telephone number.) pcANYWHERE initiates a call and establishes a connection
to the Print Server.
5. When a message prompts you to press Ctrl-Alt-Del, click the C-A-D icon in the pcANYWHERE
upper toolbar. Do not press the Ctrl-Alt-Del keys.

6. When a message prompts for the host password, enter the password imagenet (lowercase).
pcANYWHERE™ now displays the Print Server desktop on top of the Service PC desktop.
7. This completes the telephone connect procedure. You can now start SMT or perform Windows
NT™-based tasks such as viewing logs or revising network settings. You can now use your Service
PC keyboard and mouse to control the Print Server.

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 Section 6: Additional Information

6-6-5. Combination Telephone/Network Connection

When several Print Servers are connected on the same network, usually only one will contain a modem.
With this type of system, you can make a telephone connection from your Service PC to a Print Server
that does not contain a modem by using the unit containing a modem as an intermediary.
First set up a pcANYWHERE telephone connection to the unit containing a modem (the intermediate
Print Server). You can then establish another pcANYWHERE connection over the network from the
intermediate computer to the unit without a modem (the target Print Server).

pcANYWHERE Connection
Over Network
Network

Modem

PACS Link 9405 PACS Link 9405 PACS Link 9405

(Intermediate) (Target)

Modem pcANYWHERE Connection

Over Telephone Line

Service PC

Figure 6-4. Combination Telephone/Network Connection.

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Service Manual

Procedure:
1. From your Service PC, establish a pcANYWHERE telephone connection to the Print Server that
contains a modem. This will be the intermediate unit.
2. When you connect, the intermediate Print Server desktop is displayed on your Service PC.
Host Name of Intermediate PACS Link 9405

Service PC Desktop

Intermediate PACs Link 9405 Desktop PACS Link 9405 Taskbar

3. Start pcANYWHERE™ on the intermediate Print Server. The pcANYWHERE window displays on
top of the intermediate Print Server desktop.

Double-Click

4. In the pcANYWHERE taskbar, select the Remote Control button.

5. Double-click the NETWORK icon. A list of network connect devices appears.
6. Select TCP/IP from the list. A list of host computers on the customer network appears.
7. Double-click the host name of the target Print Server.

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 Section 6: Additional Information

8. When a message prompts you to press Ctrl-Alt-Del, click on the C-A-D icon in the
pcANYWHERE™ upper toolbar. Do not press the Ctrl-Alt-Del keys.

9. When a message prompts for the host password, enter the password imagenet (lowercase).
pcANYWHERE now connects to the target Print Server. This completes the pcANYWHERE
connect procedure.
• The Windows NT™ desktop for the target Print Server will appear on top of the
pcANYWHERE window.
• You can now use your Service PC keyboard and mouse to control the target Print Server.

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Service Manual

6-6-6. Disconnect Service PC from Print Server

To end a pcANYWHERE session:
1. Quit SMT if it is still running.
2. Click the C-A-D icon in the upper toolbar. The Task manager window will display.
End Remote Control Session

3. In Task manager, click Lock Workstation. A message will display confirming that the workstation
(the Print Server) is locked.
4. Click End Remote Control Session in the upper toolbar and then click Yes. The Print Server
desktop disappears.
5. Quit pcANYWHERE™.
6. You can now shutdown your Service PC and disconnect it from the network or phone line.

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 Section 7: Parts Breakdown

Section 7: Parts Breakdown

7-1. Parts Breakdown

System Components
Item No. Part Number Description Qty
1 6E7335 Computer 1
2 5E5800 UPS, APC-280 1
3 74-0401-9054-3 Y-Cable 1
4 TDB UPS, APC-280 1

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This page is intentionally left blank.

7-2 6E7323 - 2001 May Rev. B

 Kodak and DryView are trademarks

Printed in U.S.A. 6E7323 May_01_B

EASTMAN KODAK COMPANY

Rochester, New York 14650 HEALTH IMAGING