2022-08-19

Incident: 579991 / 2022 - /SCWM/LS11 show selected

Storage Bins incorrectly
ID 002075129500005799912022
Customer 1425902 - Suntory Beverage & Food Asia Pte. L
Installation 0021163143 - T-S/4HOP
System SEQ - SAP HANA Quality
Component Warehouse Layout (SCM-EWM-MD-WL)
Status SAP Proposed Solution
Priority High
Estimated Automatic Confirmation Date 17.09.2022

Communication
15.08.2022 13:55:04 RUS07 - Problem Description: Nawarith Chanacharnmongkol (S0021503709)

--- Support Assistant ---

Product / Product Area Selected
SAP HANA, platform edition > Related Products > SAP S/4HANA > Supply Chain

Path Taken
Supply Chain Management
Integration to SCM EWM, TM, SNC, SPP, or SAP IBP
SCM Extended Warehouse Management
SCM EWM Master Data

Product / Product Area Selected

SAP HANA, platform edition > Related Products > SAP S/4HANA > Supply Chain

Path Taken
Supply Chain Management
Integration to SCM EWM, TM, SNC, SPP, or SAP IBP
SCM Extended Warehouse Management
SCM EWM Master Data
Warehouse Layout
None of these

Product Area selected: SAP HANA, platform edition > Related Products > SAP S/4HANA > Supply Chain
Component selected (Support Assistant): SCM-EWM-MD-WL

--- Description ---

If some layout of /SCWM/LS11 is applied (sorting, etc.), the selected Storage Bins from the list and the next
screen of Storage Bins change/display are different values.

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2022-08-19

Please find the simulation as per attachment (SEQ System)

15.08.2022 13:55:05 RUS07 - Business Impact: Nawarith Chanacharnmongkol (S0021503709)

The report shows wrong selected value.

16.08.2022 07:39:30 RUS07 - Info for Customer: SAP

Dear Customer,

Thank you for the provided information. I have taken over your incident and started my analysis, I will update
the incident with my findings as soon as possible. In case of any questions or additional information do not
hesitate to contact me.

Thank you for your cooperation and patience.

Best Regards,
Flora
SCM | Extended Warehouse Management
SAP Support

16.08.2022 12:33:01 RUS07 - Info for Customer: SAP

Dear Customer,

After my investigation, I'm forwarding your message to the expert colleagues in development team which deal
with this issue. One of my colleagues will be in contact as soon as they have further information. However, if
you need to engage with SAP Support immediately, please contact the SAP Customer Interaction Centre.
please refer to SAP Note 560499.

Best Regards,
Flora
SCM | Extended Warehouse Management
SAP Support

18.08.2022 19:24:10 RUS07 - Info for Customer: SAP

Solution provided:

3236633 - /SCWM/LS11 show selected Storage Bins incorrectly

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2022-08-19

Dear Customer,

I have made the corrections, kindly implement note : 3236633 - /SCWM/LS11 show selected Storage Bins
incorrectly.

This should resolve your issue.

Request you to kindly confirm the incident and provide a short valuable feedback for the same.

Thanks

BR,

Shruti

AIS-EWM

18.08.2022 19:24:11 RUS07 - Info for Customer: SAP

Dear Customer,

I have made the corrections, kindly implement note : 3236633 - /SCWM/LS11 show selected Storage Bins
incorrectly.

This should resolve your issue.

Request you to kindly confirm the incident and provide a short valuable feedback for the same.

Thanks

BR,

© 2022 SAP SE or an SAP affiliate company. All rights reserved 3 of 5

2022-08-19

Shruti

AIS-EWM

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

Nawarith
ncharoenwong@abe
Reporter ChanacharnmongkoRussia +66-0896962224
am.com
l (S0021503709)

Nawarith
ncharoenwong@abe
System Opener ChanacharnmongkoRussia +66-0896962224
am.com
l (S0021503709)

Attachments

File Name Description File Type File Size Created By Created On

IRS SRV001841 S0021503709 - Nawarith

15.08.2022
- LS11 layout 8/15/2022, DOCX 221.0 KB Chanacharnmongko
13:55:04 RUS07
issue .docx 1:54:06 PM l (S0021503709)

Action Log

Changed On Changed At Changed By Action Old Value New Value

Nawarith
Monday SCM-EWM-MD-
13:55:04 RUS07 ChanacharnmongkoComponent
15.08.2022 WL
l (S0021503709)

Nawarith 0020751295
13:55:04 RUS07 ChanacharnmongkoIncident created 0000579991
l (S0021503709) 2022

Nawarith
13:55:04 RUS07 ChanacharnmongkoPriority changed Medium High
l (S0021503709)

Nawarith
13:55:04 RUS07 ChanacharnmongkoStatus Not Sent to SAP Sent to SAP
l (S0021503709)

Tuesday In Processing by
07:38:47 RUS07 SAP Status Sent to SAP
16.08.2022 SAP

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2022-08-19
Memo/Text Info for
07:39:30 RUS07 SAP
changed Customer

Memo/Text Info for

12:33:01 RUS07 SAP
changed Customer

Thursday In Processing by SAP Proposed

19:24:19 RUS07 SAP Status
18.08.2022 SAP Solution

Memo/Text Info for

19:24:19 RUS07 SAP
changed Customer

Memo/Text Info for

19:24:19 RUS07 SAP
changed Customer

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