Remote Lab Instructions for

Self-Paced Students

Table of Contents
Accessing Remote Labs for Self-Paced Students ................................................. 2
Task 1: Browse to Self-Paced Purchase Portal 5
Task 2: When you have allocated enough time, 5

redeem the Lab Voucher

Getting Support ................................................................................................................ 11
Contact ReadyTech for: 11
Contact Aruba/Silver Peak for: 11
Compose your email 11

INSTRUCTOR TIP: Ask students to raise their hands in Zoom to indicate that they
are working on the lab exercises. Tell them to LOWER their hands when they have
completed all the labs to indicate they are finished. This lets you gauge if students have all
completed the exercises
Accessing Remote Labs for Self-Paced Students
This section explains the process to access the lab environment. Please read this
section and perform tasks outlined below.

Using the Student and Lab Guide

Option 1: Use Multiple Monitors

Using multiple monitors is the recommended method when doing the labs. On your larger screen,
have your browser with the virtual environment and on the other screen display the PDF of the
Student and Lab Guide.

Option 2: Print Materials

Unless you have multiple monitors, it may be inconvenient to use the PDF to complete the labs, therefore it
could be useful to print the Student and Lab Guide. Printing the manual will allow you to keep the lab on
your screen while you are following directions and take notes on the printed copy.

We have found that if you only have a single screen and don’t print this manual, labs can take 30% longer
to complete, and students make 50% more errors because they are constantly switching back and forth
between the manual and the lab environment.

Access ReadyTech Lab Environment

Labs for this course are implemented in the ReadyTech hosted training environment.

Task 1: Select Course from Self-Paced Purchase Portal

1. Go to http://silverpeak.find.training/

2. Click 221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug 2022)

(Catalog ID: 221b-ASD_9x: PART 1 (Aug 2022)

æ Please make sure you select the correct lab as there are many to choose from.
æ Each image is different. Your Lab Image should be: SP_ASD_9v1.5-PART_1

Note: The number one cause of student support requests for problems with the self-paced
labs is students picking the first lab in the list instead of reading the directions and choosing the
correct lab.
 If you choose the wrong one, you will get the wrong lab image, and the lab instructions will not make
any sense.

LongName

221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug 2022) 221b-ASD_9x: PART 1 (Aug
2022)

Your course may not appear on the first page. Select NEXT in the lower right if needed.

221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug

2022)

3. Click Add to 221b-ASD_9x: PART 1 (Aug

2022)
cart.

221b - Advanced SD-WAN Deployments 9.0.x

(PART 1 - Aug 2022)
4. Click Check out.

221b-ASD_9x: PART 1 (Aug 2022)

Task 2: Fill in your contact information using the same name and email that
you used to register for the course.

5. Then click Next.

Note: A correct email address is
required for you to receive your
voucher.

6. Fill in your correct First and

Sir Name
7. Fill in your company name
8. Fill in the Email you used to
register for this course in the
Silver Peak training portal
If this is incorrect it will make it
difficult for you to get support if
needed.

9. Click Next

10. Make sure the correct lab is shown in the Payment window.

221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug 2022)

Task 3: Check the acknowledgement checkbox.
æ Silver Peak will be billed. Your cost is $0.00
as shown.
11. Click Place order.

12. A Purchase confirmation will

be displayed.
221b-ASD_9x: 221b - Advanced SD-WAN
CatalogID
PART 1 (Aug LongName 9.0.x (PART 1 -
Deployments
2022) Aug 2022)

Close the window.

Task 4: When you have allocated enough time, redeem the Lab Voucher

æ Your Lab Access Time is Limited

æ Ensure you have enough time

13. Check your

email. Find
the email
containing
your voucher
information
and open it.

14. When you are

ready to start
the lab,

15. Click Redeem

Now. 221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug 2022)

16. You will be

taken to the
training lab
environment.
17. Make sure to select your local time zone.

18. Click Redeem.

221b - Advanced SD-WAN Deployments 9.0.x (PART 1 - Aug 2022)

19. Fill in your personal information

20. Input the Email you used to register for this course in the Silver Peak training portal.
a. If this is incorrect it will make it difficult for you to get support if needed.

21. DO NOT ENABLE PASSWORD

PROTECTION.

22. Check the consent box in the lower left

23. Click OK to activate the code.

24. You should now be in the Silver Peak

Self-Paced Training portal.
25. Watch the Getting Started Video for a detailed description of features of the lab
environment.

221b - Advanced SD-WAN Deployments 9.0.x

(PART 1 - Aug 2022)

26. When the video launches, Click

the icon in the lower right to
watch it full screen

27. Close the video when you are

done.

28. Select Lab on the top menu.

SP_ASD_9v1.5-PART_1
29. When you are ready to begin, click Start lab now.

You will have one day of access time beginning when you click ‘Start the lab’. If you do not
start the lab within a few hours, you will not have time to complete it. All Silver Peak labs
are designed to be completed within 2-4 hours.

30. Click Start now.

Note: Although the message says it may take up to xxx minutes to start (154 in the screen shot
above), your wait should only be 5-10 minutes as machines are deployed from a hot standby
pool.

However: If demand
is high and all the
machines in the pool
have been deployed,
you may have to wait
the full length of time
for your lab to fully
deploy.

31. An Action in progress message

will display.

32. Click Close.

 33. An Action result message will display.

34. Click Close.

35. The Status display should change to Up when the lab is loaded and deployed. If it does
not change to up within 15 minutes, there is probably a fresh server loading from scratch,
and it might be a couple of hours until it changes to UP. You may see an interim status of
Partially Up. If it has not changed to UP within 2 ½ hours, contact ReadyTech support.

a. See the last page to contact ReadyTech Support for Infrastructure issues and the
EdgeConnect training team regarding the SD-WAN lab instructions.

Task 5: Connect to the ReadyTech lab environment

36. Go to the Lab tab.
SP_ASD_9v1.5-PART_1

a. Verification: Your name and code should

be at the upper right of your screen.
If not, you need to logout and log in again…
£ Click on the dropdown and select Log
out.
£ Repeat steps to log in with your correct
code.
£ Verify the lab status is “Up”.

37. Make sure Ready Tech Viewer (HTML) is selected.

38. Click the thumbnail image Connect to the lab.
39. You should be automattically logged into the Windows Server
2008 desktop. This is called the Landing PC.
a. If you are not automatically logged in, use the following
credentials:
£ Username: Administrator
£ Password: Speak-123

Note: If you are having keyboard issues with a non-US keyboard there are special instructions in
Appendix A.
40. Click the “X” to close the Windows
Activation Window, if it appears.

41. Desktop View Options:

a. It is possible to select Best Fit, Scale
to Fit or enter Full Screen Mode with
your browser window by selecting it from the Desktop dropdown
menu.
b. Use the Esc key to exit Full Screen mode.
c. If you need to enter commands in a VMware console window,
and you find that incorrect characters are displaying special
instructions can be found in Appendix A.
£ Foreign Keyboard setup can be found in Appendix A.
£ Using the On Screen Keyboard can be found in Appendix A.

When connecting to the appliance’s management interfaces in the Chrome

browser, make sure to put https:// before the address, otherwise it may refuse
to connect

42. If some screens or menu items won’t fit completely in your

browser window, and you can’t scroll to see the bottom and are
unable proceed because a button is off the screen, use the
Zoom out feature in the Chrome browser in your lab environment
to shrink the image and make it all fit into your browser window.
a. Click the 3 dots in the upper right of the browser to show
Zoom menu.
Getting Support
Contact ReadyTech for:
ReadyTech Response Time
æ Problems redeeming a voucher (instructions
above) ReadyTech Support is

24
/7
available 24 hours, 7 days a
æ Lab never comes up after a few hours. week. Questions are usually
responded to within a couple
æ Lab seems to have gone down or you cannot hours.
reconnect.
æ Pre-installed virtual machines that aren’t operating
in VMware ESXi when you first log into the lab.

1. Click on the Support link

a. Available options are:
£ Click link to email: [email protected]
A new email should open in your application
£ Live Chat
£ Contact by telephone
£ 24x7 support

Contact Aruba/Silver Peak for:

æ Instructional videos Aruba/Silver Peak
Response Time
æ Course material or Lab instructions
NEXT Expect a response within one
æ Configuration of the Orchestrator or EdgeConnect BUSINESS business day (Mon-Fri) during
VMs. DAY normal business hours in
California, United States.
æ Virtual machines, in VMware ESXi, that you
installed per Student as part of an exercise.

1. Click link to email: [email protected]

£ A new email should open in your application

Compose your email

2. In Subject: Replace TYPEissue with a short description of your issue
Example Subject Lines:
a. LAB# 98765432 - DST – Setup script failed
b. LAB# 14377722 - ASD – Can’t get IP Address on ECV-4

c. In the body, include your:

£ LAB ACCESS CODE
£ Position in lab guide:
a: Lab#
b: Page#
c: Step#
£ Screenshot(s)