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Csa 3

This document contains 12 multiple choice practice questions for the ServiceNow CSA exam. The questions cover topics related to the Service Catalog, including what is generated when a user places an order, actions a user can take from the User menu, examples of UI functionality, and that Service Catalog Items are the building blocks of the Service Catalog. Correct answers are provided for each question.

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Madhu Sai
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Download as PDF, TXT or read online on Scribd
56 views

Csa 3

This document contains 12 multiple choice practice questions for the ServiceNow CSA exam. The questions cover topics related to the Service Catalog, including what is generated when a user places an order, actions a user can take from the User menu, examples of UI functionality, and that Service Catalog Items are the building blocks of the Service Catalog. Correct answers are provided for each question.

Uploaded by

Madhu Sai
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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8/16/22, 12:18 AM CSA Exam – Free Actual Q&As, Page 3 | ExamTopics

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Question #9 Topic 1

What is generated from the Service Catalog once a user places an order for an item or service?

A.
A change request

B.
An Order Guide

C.
A request

D.
An SLA

Correct Answer:
C

Question #10 Topic 1

From the User menu, which actions can a user select? (Choose three.)

A.
Send Notifications

B.
Log Out ServiceNow

C.
Elevate Roles

D.
Impersonate Users

E.
Order from Service Catalog

F.
Approve Records

Correct Answer:
BCD

Community vote distribution


BCD (100%)

Question #11 Topic 1

Buttons, form links, and context menu items are all examples of what type of functionality?

A.
Business Rule

B.
UI Action

C.
Client Script

D.
UI Policy

Correct Answer:
B

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8/16/22, 12:18 AM CSA Exam – Free Actual Q&As, Page 3 | ExamTopics

Question #12 Topic 1

Which of the following is true of Service Catalog Items in relation to the Service Catalog?

A.
They run behind the scenes.

B.
They are the building blocks.

C.
They are optional.

D.
They provide options.

Correct Answer:
B

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