0% found this document useful (0 votes)

68 views

Mac Device Setup - EN

The document provides instructions for setting up a new Mac computer for IBM employees. It outlines the following key steps: 1. Locate your IBM username (w3id) and password provided by your manager to access IBM systems. 2. Connect to the internet via Ethernet cable or Wi-Fi, selecting "IBMInternet" if connecting at an IBM site. 3. Download and install the Mac@IBM Enrollment Helper app from the provided URL to configure security and install essential IBM apps.

Uploaded by

McArthur2010

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

0% found this document useful (0 votes)

68 views

Mac Device Setup - EN

Uploaded by

McArthur2010

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

You are on page 1/ 16

STOP!

Before you set up

your computer…
Review some important details about this guide:

• First, locate your IBM w3id and password provided by

your manager or Onboarding Success Partner. This ID is
more than just your email address address — it’s your
IBM intranet ID (w3id). Your w3id and its associated
password give you access to IBM internal websites, IBM
email, and many of IBM’s web and cloud-based systems.

• Next, ensure you have internet access. If you have an

Ethernet cable, plug it in. It’s faster and more reliable
than Wi-Fi.

• This guide applies to both new hires and existing IBMers.

If you’re new to IBM, there are a few additional things to
complete the setup process.

• If you need help at any point, ask a peer or your manager

for the IBM Help Desk contact information.

Mac Setup Guide | Help@IBM

11 November 2021

Set Up a Mac
Get started with your new computer

Office of the CIO | Help@IBM

Mac Setup Guide | Help@IBM 2

Welcome
Initial Setup 4
This guide discusses the setup
process for your new Mac and Finish the Setup 11
how to install essential
Next Steps 15
applications. The entire
process typically takes one to Questions 16
two hours.

Mac Setup Guide | Help@IBM 3

Initial Setup

Mac Setup Guide | Help@IBM 4

Initial Setup
Turn on your Mac. Be sure to keep your
computer plugged into power during the
setup.

Mac Setup Guide | Help@IBM 5

Step 1
Connect to the internet:
• If you’re connecting remotely (e.g., from
your home or a client site), select your
Wi-Fi network from the list and enter
the password when prompted.
• If you’re connecting from an IBM site,
select “IBMInternet.”
Be sure to keep your computer connected
to the internet throughout the setup
process.

Mac Setup Guide | Help@IBM 6

Remote
Management
After selecting your Wi-Fi network, a
Remote Management screen might appear.
If this screen doesn’t appear, continue to
slide 9. If the screen does appear, click
Continue, then log in with your w3id and
password. Click Continue again. Your
enrollment profile installs. On the Data and
Privacy screen, click Continue, then create a
Computer Account. Create a new account
name and password, then finalize your
computer settings.

Once the desktop loads, a “Welcome to

Mac@IBM Setup” screen appears (this
might take a few minutes). Click OK on the
“Restart Required” window, then go to slide
10.

Mac Setup Guide | Help@IBM 7

Manual Setup
If a Migration Assistant screen
appears, select Not Now in the lower-
left corner.
On the “Sign in with Your Apple ID,”
window, click “Set Up Later.”
Agree to the Terms and Conditions and
create a Computer Account. This
password changes once you restart
your Mac, so choose something simple.
On the Express Setup window, click
Continue. Finalize your computer
settings, then continue to the next
slide.

Mac Setup Guide | Help@IBM 8

Step 2
Launch Safari and go to
ibm.biz/setupinstructions. Click
Enroll on the Mac tile to download
the Mac@IBM Enrollment Helper.
Once the download finishes, launch
the application. A “Welcome to
Mac@IBM Setup” window appears
and completes a set of
configurations. A Restart Required
window appears. Click Restart.

Mac Setup Guide | Help@IBM 9

Step 3
After your Mac restarts, log in using
the computer password you created.
A window appears prompting you to
enable FileVault, click Enable Now.

After FileVault is enabled, an

“Enrollment is Complete” window
appears. Click OK to open the
Mac@IBM App Store.

Mac Setup Guide | Help@IBM 10

Finish the Setup

Mac Setup Guide | Help@IBM 11

Install Apps
Use the Mac@IBM App Store to
install IBM apps on your Mac. The
“Welcome to Mac@IBM” category
includes some resources for the
Mac@IBM program.

The Essentials category contains

commonly used apps by IBMers.

Mac Setup Guide | Help@IBM 12

Connect to the
internal IBM network
In an IBM office, your Mac automatically
connects to the IBM Wi-Fi. If you’re not in
an IBM office and need to connect to IBM,
use Cisco AnyConnect to create a secure
VPN connection.

Launch Cisco AnyConnect from the Dock

or Spotlight search (command +
spacebar). Select your region from the
drop-down list and click Connect.

Mac Setup Guide | Help@IBM 13

Remotely, connect to IBM At an IBM site, connect to
with Cisco AnyConnect IBM Wi-Fi
To connect using Cisco AnyConnect: If your Mac didn’t automatically connect to IBM Wi-Fi,
1. Spotlight search (⌘ + space bar) for Cisco you can connect to it manually:
AnyConnect. Open the Cisco AnyConnect Secure 1. Select the Wi-Fi icon in the upper-right corner of the
Mobility Client search result. menu bar.
2. A Cisco AnyConnect window appears. Select any 2. From the list of available networks, select IBM.
location from the drop-down list. The region 3. To test your connection, open any web browser and
nearest to you is preferable. navigate to w3.ibm.com
3. When prompted, select Always Allow.
4. To test your connection, open any web browser
and navigate to w3.ibm.com.

Mac Setup Guide | Help@IBM

Next Steps

If you’re an existing IBMer, congratulations, your setup is

complete!

If you’re new to IBM, you’ve got just a few steps remaining. First,
access Help@IBM (w3.ibm.com/help) and search for Set Up at
IBM. This article identifies important applications to install to be
productive and communicate with others, such as setting up
Slack.