© ONPASSIVE All copyrights rights reserved 2022

Copyright © 2022 ONPASSIVE. All rights reserved.

Proprietary Rights
The information in this document is confidential to ONPASSIVE and is legally
privileged. The information and this document are intended solely for the
addressee. Use of this document by anyone else for any other purpose is
unauthorized. If you are not the intended recipient, any disclosure, copying,
or distribution of this information is prohibitedand unlawful.

I
 Table of Contents

1. Introduction ............................................................................................................................ 1
Overview ............................................................................................................................ 1
Features .............................................................................................................................. 1
Target Audience ................................................................................................................. 1
Document conventions ....................................................................................................... 1
2. Registration ............................................................................................................................ 3
3. Login ...................................................................................................................................... 7
To Login with Email Address ............................................................................................ 7
To Login With Password ....................................................................................................9
4. Logout .................................................................................................................................. 10
5. Dashboard .............................................................................................................................11
To Change Language ........................................................................................................11
To Send Invite .................................................................................................................. 12
To Add Wallet Balance .................................................................................................... 13
To View Total Earnings ................................................................................................... 14
To Share The Affiliate Link ............................................................................................. 15
To View The Total Affiliates ........................................................................................... 15
To View The Resellers ..................................................................................................... 16
To View The Traffic .........................................................................................................17
To View The Upcoming Product Details ......................................................................... 17
6. Profile ................................................................................................................................... 19
To View Profile ................................................................................................................ 19
To Change Password ........................................................................................................ 19
To Upload Profile Photo ...................................................................................................20
To Update New Picture .................................................................................................... 20
To Remove Picture ...........................................................................................................21
7. Marketplace .......................................................................................................................... 22
Search for the Products .....................................................................................................22
Product Details ................................................................................................................. 22
Subscribe For a Product ................................................................................................... 23
Renew For a Product ........................................................................................................ 24
To View Order Summary And Confirm Order ................................................................ 24
Payment Gateway .............................................................................................................25
To View And Download The Bill Summary ....................................................................25
8. My Wallet .............................................................................................................................27
To Add Credits To Wallet ................................................................................................ 27
To View The Transaction History ....................................................................................28
To Search For a Transaction ............................................................................................ 28
9. My Affiliates ........................................................................................................................ 30
To Search For The Affiliates ............................................................................................30
To View Affiliates Profile Details ....................................................................................31
To Export the Affiliate Details as Excel Document .........................................................31
10. My Subscriptions ................................................................................................................33
To View Withdrawable Balance ...................................................................................... 33
To View Non-Withdrawable Balance .............................................................................. 34
To Subscribe & Claim ..............................................................................................34
11. My Orders ...........................................................................................................................36

II
 To Search For Order By ID ..............................................................................................36
To Search For Orders By Date ......................................................................................... 37
12. My Favorites .......................................................................................................................38
To View Favorite Products ...............................................................................................38
To View Favorite Affiliates ............................................................................................. 39
13. Ticket Status ....................................................................................................................... 40
To Search For The Tickets ............................................................................................... 40
To Search For The Tickets With Date ..............................................................................41
To Raise A Ticket .............................................................................................................41
To View Ticket Details .................................................................................................... 42
To Chat With The Chatbot ............................................................................................... 42
14. O-Net .................................................................................................................................. 44
15. To View Notifications ........................................................................................................ 45
16. FAQ’s ................................................................................................................................. 47
17. User Manual ....................................................................................................................... 48
18. Glossary ..............................................................................................................................49
19. Index ...................................................................................................................................50

III
1. Introduction

Overview
Welcome to the ONPASSIVE ECOSYSTEM User manual. This manual is designed to
provide required data and documentation for people who use the ONPASSIVE
ECOSYSTEM platform. This covers the user functionalities of the ONPASSIVE
ECOSYSTEM platform to provide you with required and approved information about what
you see on the ONPASSIVE ECOSYSTEM application.

Features
 To provide fully autonomous SaaS products using the latest AI technologies.
 To provide AI products and solutions to transform global global enterprises digitally.
 To provide strategies which allows reinventing business models to help our customers
achieve better operational efficiency and client experience.
 To provide Artificial Intelligence Technology Solutions that are easy to use, adapt, and
scale, making our clients successful in a fully connected world.
 To help our clients build stronger customer relationships, drive sales, identify new
opportunities and analyze marketing results to enhance their businesses.
 To provide the one-stop solution for all the innovative and technological necessities.

Target Audience
 This manual is intended for authorized and approved ONPASSIVE ECOSYSTEM and
Market Users.

Document conventions
The following conventions and symbols are used in this document:

Convention Description

Bold UI terms
Blue and underlined Hyperlink

1
The following abbreviations are used in this document:

Abbreviation Description

Jpeg Joint Photographic Experts Group

png Portable Network Graphics

URL Uniform Resource Locator

ID Identity

OTP One Time Password

2
2. Registration
1. Copy and paste the provided URL in the web browser, and press Enter.
2. An ONPASSIVE ECOSYSTEM landing page appears.
3. On the ONPASSIVE ECOSYSTEM Login page:
 Click on the Sign UP option present on the top-right corner of the page.

 A registration page appears.

3
4. Under Sign Up:
 In the First Name text box, type first name.
 In the Last Name text box, type last name.
 In the Email ID text box, type email ID.
 If the Username already exists, it will suggest other user names to choose.

Note: Last character of the username should be only letter(a-z) or numbers(0-9).

 In the Password text box, type password.

 In the confirm Password text box, type password again.

Note: Password should contain a minimum of 8 characters and a maximum of 16

characters with a combination of alphanumeric and special characters.

 In the Enter Alternate Email text box, type alternate email ID and then click
Verify.
 You will receive a 6 digit OTP on your alternate email ID.

4
  After the successful verification, verified will appear.

 In the Mobile Number text box, select the country code and type mobile number
which is optional.

5
 Then click on Register to O-Mail.

6
3. Login

To Login with Email Address

1. On the ONPASSIVE ECOSYSTEM Sign In page, under Login:
 In the Enter your email Address text box, type the email ID.
 Click on Request OTP.

7
  You will receive an OTP on your alternate email ID.

 Type the OTP and click on verify OTP.

Note: OTP expires in 180 seconds, you can request a new OTP by clicking on the
Resend OTP.

2. An O-Mail landing page appears.

3. To learn more about O-Mail, refer to the O-Mail user manual.

8
To Login With Password
1. On the ONPASSIVE ECOSYSTEM Sign In page, under Login, click on Password.
 In the Username or Mobile Number text box, type username or mobile number.
 In the Password text box, type password.
2. Click on Sign In to O-Mail.

3. An O-Mail landing page appears.

4. To learn more about O-Mail, refer to the O-Mail user manual.

9
4. Logout
1. On the ONPASSIVE ECOSYSTEM dashboard page, at the top-right, click on the profile
name drop-down list.
2. Under profile name drop-down, click Logout.

10
5. Dashboard
1. Login, an O-Mail landing page appears.
2. Click on the Dashboard present on the top-left corner of the O-Mail page.
3. Dashboard landing page appears.

To Change Language

1. Login, on the Dashboard page, click on the tab appearing on

top of the screen.
2. Select the language from the Select Language drop-down.
3. You can view the ONPASSIVE ECOSYSTEM pages in the selected language.

11
To Send Invite
1. Login, On the Dashboard page, click on the Send Invite option appearing beside the
Affiliation link in the header.
2. In the Enter email address text box, type email ID.
3. Click on the icon to send the invitation.

4. Click on the icon to view the email template, Invitation Template appears.

5. Click on Accept to accept the template or Reject to reject the template.

6. Click on Invites drop-down to view the last five invites and their status.

12
Note: You cannot send an invitation again to the same person in less than 72 hours.

To Add Wallet Balance

1. Login, On the Dashboard page, click on the + icon present on the right side of My wallet.
Or

2. Click on the icon under Credits appearing on the header of the page.

13
3. Enter the number of credits or click on the suggested credits to add credits to wallet.

4. Click on Add Credits to Wallet.

5. Select the Payment Gateway, add details, and Click on Pay Now.
6. Credits will be added to the Wallet balance.

To View Total Earnings

1. Login, On the Dashboard page, click on the All drop-down and select the date range.

14
2. Total Earnings earned for the selected dates will be displayed.

To Share The Affiliate Link

1. Login, On the Dashboard page, click on Copy Link below Current Link appearing on
the top-right corner of the screen.
2. Paste the copied link in any of the social media or other platform and share the link.

To View The Total Affiliates

1. Login, On the Dashboard page, click on the Total Affiliates displayed.

15
2. Total Affiliates details will be displayed including the Resellers and Traffic.

To View The Resellers

1. Login, On the Dashboard page, click on the Resellers displayed.
2. Resellers details will be displayed.

16
To View The Traffic
1. Login, On the Dashboard page, click on the Traffic displayed.

2. Traffic details will be displayed.

To View The Upcoming Product Details

1. Login, On the Dashboard page, you can view all the Upcoming Products and Top
Performing products.

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2. Click on the product to view more details about the product.

3. Click on icon to add the product to Favorite.

4. You can also view total No. of Clicks and Top 5 Affiliates on the right side of the screen.

18
6. Profile

To View Profile
1. Login, an O-Mail landing page appears.
2. Click on the profile name drop-down appearing on the top-right of the screen.
3. Click on My Profile, and a profile with details appears.

To Change Password
1. On the My Profile page, click on the Change Password appearing below the profile name
on the top-right corner of the screen.
2. Under Change Password:
 In the Current Password text box, type password.
 In the New Password text box, type password.
 In the Confirm Password text box, type password again.

Note: Password should contain a minimum of 8 characters and a maximum of 16

characters with a combination of alphanumeric and special characters.

19
To Upload Profile Photo
1. On the My Profile page, click on Upload your Photo.
2. Select the photo file from the System or Drag and drop the picture you want to upload
and click on Upload.
3. A profile picture will be added to the profile.

Note: Only .jpg, .png, or .jpeg formats allowed and file should be less than 2 MB.

To Update New Picture

1. On the My Profile page, click on Update New Picture.
2. Select the photo file from the System or Drag and drop the picture you want to upload
and click on Upload.
3. Profile picture will be updated on the profile.

Note: Only .jpg, .png, or .jpeg formats allowed and file should be less than 2 MB.

20
To Remove Picture
1. On the My Profile page, click on the Remove option appearing below the profile picture.
2. The Profile picture will be removed from the profile.

21
7. Marketplace
1. Login, an O-Mail landing page appears.
2. Click on the Marketplace appearing below the profile name on the top-left of the screen.
3. A Marketplace screen appears.

Search for the Products

1. In the Marketplace, click on the Search products appearing on the top-right corner of the
screen.
2. Enter the product name in the search bar and the product name suggestions will appear.
3. Click on the product name and the product with a product description will be displayed.

Product Details
1. In the Marketplace, select the product from the list of products displayed.
2. A product with product description will be displayed.

22
3. Click on icon to add the product to favorite.

4. Click on the video previews appearing at the bottom of the screen to view videos about the
product.

5. Click on the icon to view the next video

6. Click on the icon to close the video.

Subscribe For a Product

1. In the Marketplace, select the product from the list of products appearing, or search for the
product in the search bar.
2. Click on the product you want to subscribe to.
3. Click on the subscribe option that appears.

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4. If there are enough credits to subscribe to the product, it will be subscribed to; otherwise,
you will be prompted to add credits.

Renew For a Product

1. In the Marketplace, click on the product you want to renew.
2. Click on the Renew option that appears.
3. If there are enough credits to renew the product, it will be renewed; otherwise, you will be
prompted to add credits.

To View Order Summary And Confirm Order

1. In the Marketplace, click on the product you want to Subscribe or Renew.
2. Up on clicking Subscribe or Renew, Order Summary page appears. On the Order
Summary page, check for the product details.

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3. Click on Confirm Order to confirm the order or click on the Marketplace appearing on
the top-right corner of the screen to go back to the Marketplace page.

Payment Gateway
1. In the Marketplace, click on the product you want to Subscribe or Renew.
2. In the Order Summary, under Payment Gateway, select the payment method you want
to pay with.
3. Add the payment details and click on Pay Now to make the payment or click on Cancel to
cancel the action.

To View And Download The Bill Summary

1. After the completion of a successful payment, the Payment Success screen appears.
2. Click on Back to Marketplace to go back to Marketplace.

25
3. Click on See Bill Summary, and the Bill Summary page appears.
4. On the Bill Summary page, click on Download to download the Bill Summary to the
system.
5. On the Bill Summary page, click on Marketplace to go back to Marketplace.

26
8. My Wallet

To Add Credits To Wallet

1. Login, an O-Mail landing page appears.
2. Click on My Wallet from the left menu appearing on the screen.
3. My Wallet landing page appears.

4. Click on the Add Credits option appearing beside My Wallet.

5. Enter the number of credits you want to add to your wallet.
6. Click on Add Credits to Wallet, and it will redirect you to the Payment Gateway.

27
To View The Transaction History
1. In the My Wallet page, scroll down to view the Recent Transactions.

2. Click on View All, and the Transaction History page appears.

To Search For a Transaction

1. In the Transaction History page, enter the Transaction ID and click on the search icon to
search the transaction by transaction ID.
2. Transactions will be displayed.
3. To view the transactions with date, click on the Filter Date drop-down and select the dates
and click Enter.
4. Transactions in the given date range will be displayed.

28
5. To view the transactions by transaction type, click on the All Transaction drop-down and
select the transaction status, then click Enter.
6. All transactions of the given transaction type will be displayed.

29
9. My Affiliates
1. Login, an O-Mail landing page appears.
2. Click on My Affiliates from the left menu appearing on the screen below My Wallet.
3. A My Affiliates landing page appears.

4. Click on the icon to view the My Affiliates in grid view.

5. Click on the icon to view the My Affiliates in list view.

To Search For The Affiliates

1. On the My Affiliates Landing page, click on the search bar, enter the affiliate name, and
click on the search icon.
2. List of affiliate details will be displayed.

30
3. On the My Affiliates Landing page, click on the All Affiliates drop-down and select the
Resellers to view the details of Resellers or click on Traffic to view the details of Traffic.
4. List of affiliate details will be displayed.

To View Affiliates Profile Details

1. On the My Affiliates landing page, place the cursor on the affiliate name and click on the
name.
2. Affiliate profile details will be displayed in the affiliate profile page.

To Export the Affiliate Details as Excel Document

1. On the My Affiliates landing page, click on the Export as Excel Document.
2. The My Affiliate Details document will be downloaded to the system.

31
32
10. My Subscriptions
1. Login, an O-Mail landing page appears.
2. Click on My Subscription from the left menu appearing on the screen.
3. A My Subscription page appears.

4. In the My Subscription page, user can view a drop-down with All, withdrawable and
Non-Withdrawable options.
5. Upon selecting any option, the details related to that particular option will be displayed.

To View Withdrawable Balance

1. On the My Subscription screen, Select Withdrawable from the drop-down appearing on
the top-right corner of the screen.
2. All product details related to Withdrawable credits will be displayed.

33
To View Non-Withdrawable Balance
1. On the My Subscription screen, Select Non-Withdrawable from the drop-down
appearing on the top-right corner of the screen.
2. All product details related to Non-Withdrawable credits will be displayed.

To Subscribe & Claim

1. On the Non-Withdrawable credits page, place the cursor on Subscribe & Claim and
click on it.
2. The product will be subscribed to if there are enough credits or it will redirect you to the
Payment Gateway.
3. Complete the payment process and subscribe to the product.

34
35
11. My Orders
1. Login, an O-Mail landing page appears.
2. Click on My Orders appearing on the left menu of the screen.
3. My Orders page appears.

To Search For Order By ID

1. In the My Orders screen, click on Search Orders by ID, enter the Order ID, and then
click the search icon.
2. Order details will be displayed.
3. Click on the icon to go back to My Orders.
4. Click on Download Invoice to download the invoice to the system.

36
To Search For Orders By Date
1. In the My Orders screen, click on Filter Date drop-down, select the date range or select
the custom date range, and then click Enter.
2. Respective Order details given in the filter will be displayed.

37
12. My Favorites
1. Login, an O-Mail landing page appears.
2. Click on My Favorites appearing on the left menu of the screen.
3. My Favorites page appears.

To View Favorite Products

1. On My Favorite page, click on the Products tab appearing on the top-right corner of the
screen.
2. My favorite products will be displayed.

3. Upon clicking on the three dots, user can remove particular product from the favorites.

38
To View Favorite Affiliates
1. On My Favorite page, click on the Affiliates tab appearing on the top-right corner of the
screen.
2. My favorite Affiliates will be displayed.

3. Upon clicking on the three dots, user can remove particular affiliate from the favorites.

39
13. Ticket Status
1. Login, an O-Mail landing page appears.
2. Click on Ticket Status appearing on the left menu of the screen.
Or
3. Click on the profile name and click on Support from the drop-down.
4. The Ticket Status page appears where the Recent Tickets are displayed.

To Search For The Tickets

1. On the Ticket Status page, click on the Search Ticket. Select the category from the
category drop-down.
2. Type the Product name or Status or Case No and click on the search icon.
3. Ticket details related to that particular selected category will be displayed.

40
To Search For The Tickets With Date
1. On the Ticket Status page, click on the Filter Date drop-down, select the date range or
select the custom date range, and then click on Enter.
2. A list of tickets in the given date range with ticket details will be displayed.

To Raise A Ticket
1. On the Ticket Status page, click on the Chat-bot and raise a query, chat-bot will give the
reply.
2. If the query is not resolved it will navigate to the Raise a Ticket page.
Under Raise a Ticket:
 In the Full Name text box, type name.
 In the Email Address text box, type email ID.
 In the Phone Number text box, type phone number.
 In the Subject text box, type subject.
 Select the product from the Select Product drop-down.
 Select the category from the Select Category drop-down.
 In the Message text box, type message.
3. Click on Drag or Upload Media and attach the documents or files.

Note: Only .jpg, .png, or .jpeg formats allowed and file should be less than 2 MB.

4. Click on the Submit option appearing on the bottom right of the screen.
5. To cancel the action, click on Cancel.

41
To View Ticket Details
1. On the Ticket Status page, place the cursor over or search for the ticket and click on it.
2. Ticket Details will be displayed.

To Chat With The Chatbot

1. On the Ticket Status page, click on the Chatbot icon appearing on the bottom-right
of the screen.
2. Chat screen appears.
3. Type your query in Enter your message here and click on icon to send the message,
chat-bot will reply to your query.

42
43
14. O-Net
1. Login, an O-Mail landing page appears.
2. Click on the O-Net that appears on the left menu of the screen.
3. O-Net landing page appears.

4. To learn more about O-Net, refer to the O-Net user manual.

44
15. To View Notifications
1. Login, an O-Mail landing page appears.
2. Click on the bell icon appearing on the top-right corner of the screen, a
Notifications drop-down appears.
Or
3. Click on the Notifications from the left menu.

5. Click on See All Notifications to view all the notifications.

6. On the Notifications page, click on the Read option to view all read notifications.

45
7. On the Notifications page, click on the Unread option to view all unread notifications.

46
16. FAQ’s
1. Login, an O-Mail landing page appears.
2. Click on the profile name drop-down, appearing on the top-right corner of the screen.
3. Select the FAQ’s option from the drop-down list.
4. An FAQ’s page appears.

5. Click on any of the product appearing on the screen to view the FAQ’s for that particular
product or scroll to view more products.
6. Questions with answers will be displayed.
7. On the right side of the question, click on the icon to view the answer.
8. Click on icon to Minimize the answer.

47
17. User Manual
1. Login, an O-Mail landing page appears.
2. Click on the profile name drop-down appearing on the top-right corner of the screen.

3. Select the User Manual option from the drop-down list.

4. A User Manuals page appears.

5. Place the cursor on the product you want to download and click on it.
6. Click on the Download option appearing.
7. User manual will be downloaded to the local system.

48
18. Glossary

Dashboard A dashboard is a user interface that organizes and

presents information in a way that is easy to read.
Downloads An act of transferring files or a program from
central computer or website to a peripheral
computer or device.
It is a method of exchanging messages between people using
Email electronic devices.

Features A noticeable or important characteristic or a part.

Notification A notification is something you are officially

informed of it.

Password A password is a secret word or phrase that you

must know in order to be allowed to be allowed
to use a software product.

Mode of Mode of payments are the ways in which

Payment customers pay for their transactions. A customer
can choose a payment

method based on your preferred payment

methods.

Profile A short description of somebody/something

that gives useful information.

Reports An automated Excel file downloaded in the local

system.
Apply to participate in.
Subscribe

URL Uniform resource locator is a type of address of a

web page.

49
19. Index

Add Credits.................................................................................................................................. 14,24,27

Add Wallet Balance............................................................................................................................ 8,13

Resellers.......................................................................................................................................11,15,16

Chat Bot..................................................................................................................................................36
Change Password....................................................................................................................................19

Dashboard...............................................................................................................................................8
Download Bill Summary............................................................................................................. 21,26,34

E
Email.............................................................................................................................................. 9,10,39
Export Affiliate Details..........................................................................................................................26

FAQs..................................................................................................................................................39
Favourite Affiliates............................................................................................................................32
Favourite Products............................................................................................................................. 31

Login.......................................................... 3,5,8,9,10,11,12,14,17,18,19,20,22,23,25,27,29,31,33,37,39
Logout................................................................................................................................................7

M
Marketplace.................................................................................................................... 1,17,18,19,20,21
My Orders......................................................................................................................................... 29,30

50
 N
Traffic.......................................................................................................................................... 10,11,25

P
Payment Gateway ................................................................................................................... 9,20,22,28
Product Details.............................................................................................................................12,18,20

R
Raise a Ticket.........................................................................................................................................34
Remove Picture......................................................................................................................................16
Renew For a Product.........................................................................................................................19,20

S
Search Affiliates.................................................................................................................................... 25
Search Orders....................................................................................................................................29,30
Search Tickets..............................................................................................................................33,34,35
Subscribe.................................................................................................................................18,19,20,28

Upcoming Products................................................................................................................................ 12
Update.....................................................................................................................................................15
Upload.................................................................................................................................................... 35

V
View Bill Summary............................................................................................................................... 21
View Notifications............................................................................................................................ 37,38
View Profile........................................................................................................................................... 14
View Order Summary....................................................................................................................... 19,20
View Ticket Details............................................................................................................................... 35
View Total Earnings................................................................................................................................ 9
View Transaction History...................................................................................................................... 23

51