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Citrix Client Requirements

Citrix Gateway supports connecting users through the Citrix Secure Access agent, which establishes a full VPN tunnel when users log on with the plugin. The agent allows users to access network resources as configured. If endpoint policies are set, Gateway automatically downloads and installs an Endpoint Analysis plugin. The Secure Access agent is distributed as a desktop app for Windows, macOS, and Linux, and as a mobile app for Android and iOS devices. It requires admin privileges and supports various browsers and operating systems.

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Brad Anderson
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32 views

Citrix Client Requirements

Citrix Gateway supports connecting users through the Citrix Secure Access agent, which establishes a full VPN tunnel when users log on with the plugin. The agent allows users to access network resources as configured. If endpoint policies are set, Gateway automatically downloads and installs an Endpoint Analysis plugin. The Secure Access agent is distributed as a desktop app for Windows, macOS, and Linux, and as a mobile app for Android and iOS devices. It requires admin privileges and supports various browsers and operating systems.

Uploaded by

Brad Anderson
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Client Software Requirements

November 16, 2022


Contributed by:
C

Citrix Gateway supports user connections by using the Citrix Secure Access agent.
When users log on with the plug-in, it establishes a full VPN tunnel. With the Citrix
Secure Access agent, users can connect to the network resources to which you allow
access.

If endpoint policies are configured on Citrix Gateway, Citrix Gateway downloads and
installs the Endpoint Analysis plug-in on the user device automatically when users log
on.

Citrix Secure Access agent system requirements

Citrix Secure Access agent establishes a secure connection from the client machine to
the Citrix Gateway appliance.

The plug-in is distributed as a desktop app for Microsoft Windows, macOS X, and Linux
operating systems. After you authenticate to the secure URL of the Citrix Gateway
appliance with your Web browser, the plug-in is downloaded and installed automatically
on your machine.

The plug-in is provisioned as a mobile app for Android and iOS devices.

NOTE:

• To install the plug-in, admin/root privileges are required on the operating system.
• The browsers that support the Citrix Secure Access agent also support clientless
VPN.

Citrix Secure Access agent as a desktop app is supported for the following operating
systems and Web browsers.

Operating System Supported Browsers

Safari 7.1 or later; Google Chrome Release 30 or


macOS X (10.9 and later)
later; Mozilla Firefox Release 30 or later

Google Chrome Release 30 or later; Mozilla


Windows 11
Firefox Release 24 or later; Edge Chromium
Operating System Supported Browsers

Google Chrome Release 30 or later; Mozilla


Windows 10 (x86 and x64)
Firefox Release 24 or later; Edge Chromium

Google Chrome Release 30 or later; Mozilla


Windows 8.1
Firefox Release 24 or later; Edge Chromium

Google Chrome Release 30 or later; Mozilla


Windows 8
Firefox Release 24 or later; Edge Chromium

Linux; Ubuntu 20.04 LTS, 18.04 LTS, 16.04 LTS, 14.04 Mozilla Firefox Release 44 and above; Google
LTS, and 12.04 LTS. 32-bit and 64-bit OS is supported. Chrome 50 and above

IMPORTANT:Due to a bug (1573408) in Ubuntu 16.04 LTS, the VPN plug-in


installation fails. The workaround for the same is listed as follows.

Type the following command using the command line interface:

Copy
sudo dpkg -i nsgclient*.deb

If the required dependency packages are missing, the command lists them and the
plug-in installation fails. These dependency packages must be manually installed.
Administrators can install a missing package by typing the following command using the
command line interface.

Copy
apt-get install <dependency package>

Citrix Secure Access agent as a mobile app is supported for the following operating
systems.

VPN App Supported Operating Systems

Android Android 7.0 and later

iOS iOS 12.0 and later

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