Office Management Main Project
Office Management Main Project
BY
SUBMITTED TO
NIGER STATE.
OCTOBER, 2016
CERTIFICATION
This is to certify that this project report was properly carried out thoroughly by OSAYI
JOY PIUS with the matriculation number 14/86108, examined and approved, having met
the partial requirement for the award of National Diploma (ND) in Department of
Computer Science school of Applied Arts and Science of the Federal Polytechnic Bida,
Niger State.
…………………………….. …………………….
MR. ABUBAKAR A. ALFA Date
(Project Supervisor)
…………………………….. …………………….
UMAR TURAKI A. Date
Project Coordinator
…………………………….. …………………….
MR. ALARAPE M. A. Date
Head of Department
……………………………. …………………….
External Moderator Date
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DEDICATION
This project is dedicated to the Almighty God ‘My Source that can never run dry’
needed to succeed, He never left me alone. This project is also dedicated to my wonderful
family, most especially my parents Mr. and Mrs. Osayi who took the pain to see me
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ACKNOWLEDGEMENT
I very grateful to the Almighty God for His faithfulness upon my life throughout
my ND programme, and also for the wisdom He gave me to carry out this research.
I want to sincerely acknowledge my family for their love and support, my parents
Mr. and Mrs. Osayi, my sister Josephine Osayi, my brother Victor Osayi, my cousins Mrs.
Gloria Raji, Mr. Divine Oleabhiele and Mr. Peter Olayare and my uncle Pastor Victor
Inegbenose.
I want offer my profound gratitude to my project supervisor Mr. Abubakar .A. Alfa
for taking his time to thoroughly supervise my work and for helping me bring out the best
in me.
I want to say a big thank you to my church family, my pastor; Pastor Oluwatoshola
Oghoba for his prayers and support. I also want to acknowledge my wonderful fellowship
Oluyori, and my course mates Clement Jegede, Destiny Ajas, Lawal Yusuf O, Grace
Joseph, for their love, support and encouragements. God bless you all!
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ABSTRACT
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TABLE OF CONTENT
Title page I
Certification II
Dedication III
Acknowledgement IV
Abstract V
Table of Content VI
CHAPTER ONE
1.0 Introduction 1
CHAPTER TWO
vi
CHAPTER THREE
CHAPTER FOUR
vii
CHAPTER FIVE
5.1 Summary 21
5.2 Conclusion 21
5.3 Recommendation 22
Reference 23
Appendices
viii
CHAPTER ONE
1.0 INTRODUCTION
directing and coordinating agency of the various activities of any business. An office is
understood to be a place where clerical work is performed and where all kinds of paper work
(letters, correspondence, Files, records, etc.), is maintained and dealt with. It is a central place
where all sorts of clerical work are done to coordinate and control the affairs of the whole
organization. Prof. Dicksee states, “An office is to a business what the mainspring is to a
mainspring is useless. In this present age, the modern office organization has so much
importance as the brain in a human body. Thus a commercial office can be called “a clearing
house of all essential business information”. The office has to receive or collect all
information of the business, process the collected information (analyses, arrange, and classify)
and put them into understandable form on the one hand. On the other hand, the processed
functions, which include time management, organizing the paperwork and workspace,
managing multiple projects simultaneously, and being in control of all your job
responsibilities.
Virtually all software used in enterprises today has the same goal which is supporting
business processes. Some processes are entirely automated, relying solely on communication
among applications, others probably rely on people to initiate the process. In either case, it’s
often possible to specify a discrete series of steps known as ‘workflow’ that describe the
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activities of the people and software involved in the process. Once this workflow has been
defined, an application can be built around that definition to support the business process.
The need for a computerized office management system creates a new area for
applying results, techniques and methodologies to carry out operations in the office
large number of difficult office tasks will be obtained and the workload reduced.
Aim: This study aims at designing a computer application that will be used to computerize
the process of managing an office and all activities being carried out in the office
environment.
Objectives:
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1.2 MOTIVATION FOR THE STUDY
This study is motivated by the desire to enhance the process of managing and handling
the activities been carried out in an office environment with the view of eliminating any form
The significance of this study is categorised into three sections which are explained
below. These sections would help to throw more light on why the computerisation of an office
Paper-less:
Information Wall-less:
It removes the wall between the information and people by cutting time for information
Loose Time-less:
Decision making with the support of a computerized office management system helps to
The desired information can be delivered electronically not only within the agency, but
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The document process can be monitored electronically to prevent document loss and
wrong-delivery.
The scope of this research study is to enlighten the office workers on the advantage of
computerizing the process of managing records in an office. This study will create a detailed
insight into the relevance of having a computerized office management system and help the
office workers to understand the importance of using the computer to automate their day to
This study is only centered on the Computerization of Office Management System and
is being carried out to meet the requirement of the Computer Science Department of the
This study is made up of five (5) chapters and all the chapters play an important role in
bringing the study to its completeness. A brief detail of each chapter is discussed below:
Chapter One: This gives a general introduction on what the research study is all about and
what it seek to achieve.
Chapter Two: This chapter review the various literatures and write up’s from
people/authors who have written about this topic either in full or in part.
Chapter Three: This Chapter will analyze the existing system and its problems, analyse the
new system and its advantages.
Chapter Four: This chapter will implement the new system, test it, review it and explain its
maintenance structure.
Chapter Five: In this chapter, the entire project will be summarized; concluded and
necessary recommendations will be made.
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CHAPTER TWO
business process, is the way in which documents, information or tasks are passed from one
participant to another for action, according to a set of procedural rules. Office management is
a term used to describe the tasks, procedural steps, organizations or people involved, required
input and output information, and tools needed for each step in a business process.
According to Rohit Upadhyay et al. (2015), the term office automation refers to all
tools and methods that are applied to office activities which make it possible to process
written, visual, and sound data in a computer-aided manner. Office automation is intended to
provide elements which make it possible to simplify, improve, and automate the organization
1. Exchange of information
In an automated system, all these tasks are performed using computer or information
technology. Various computer-based systems are used for office automation. The following
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Document Management System
different applications that are used to prepare documents. These applications are:
Word Processing: It is used to create and edit documents. The documents may include
Spreadsheet Software: It is used to manage and to process data in rows and columns.
Image Processing: It is used to scan images and to store them into computer. These
2. Message Handling System: Message handling system is used to send and receive
message electronically from one location to another. In most of the offices, the messages are
sent and received through computer network and facsimile (Fax). For example, e-mails or
3. Office Support System: Office support system is used to coordinate and manage the
activities of work group. The members of the work group can share their work and co-ordinate
with each other. Groupware and desktop organizers are examples of office support system.
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2.1 BRIEF HISTORY OF AIRMAX COMPUTER INSTITUTE, MADALLA
NIGER STATE.
Airmax Computer Institute is one of the foremost technical institute in the state, it
offers diploma programs in various streams and aims to provide quality technicians, under the
platforms of self – development and skill acquisition on arts and information technology. To
meet the requirement of the changing educational scenario, the institute has a mandate and
The institute was first set – up in 1996 with the name “Emaxco Creative Company”
having the disciplines namely: graphic designs and digital luminaries. In the later
development, computer was introduced into the field of arts and graphic technology. The
institute then emerged as one of the best rated designer. The quest for skill in computer
graphics operation became so high among the youths, the growing interest people have on
AMCI in the exchange of skilful knowledge moved the organization into action.
By 2001 an outlet was created to care for the formal and non – formal education of
individuals in the society, Students and graduates of colleges and universities who studied
computer in school but with less or no practical skills were also admitted for further practical
knowledge.
As the population grew higher, AMCI was fully incorporated by 2003 and later
approved by NABTEB for modular examination. By 2015 AMCI became partners with
USAID an organization in US that trains women on how to use technology. And in 2015 also
AMCI was accredited by JAMB for Computer Base Test (CBT) examinations.
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2.2 DEFINITION OF TERMS
Office: This is a building or room where clerical work or professional duties are performed.
material).
Mainspring: This signifies the most important reason for which something is to happen i.e.
Clerical: This is used to refer to work in an office especially routine documentation and
administrative tasks; it is also used to refer to clerks and the duties they perform.
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CHAPTER THREE
This section analyzes the design of the old and the new system and carefully identifies
the demerits of the old system. It also introduces the new system and highlights its advantages
The existing system is a completely manual system which completely depends on the
use of pen and paper and as a result, it is more time consuming and tedious. The office
personnel’s that use this system are always loaded with lots of paper work which range from
preparing memos, letters, account statements, meeting agendas, reports, presentation and
many more. With the manual system managing the activities of the organization is a
wearisome task.
The existing system had a quite number of problems that made it inefficient and most
The existing system lacks a database for the storage of files which make these files to
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The existing system makes retrieval of information very difficult because of the large
volume of file one has to sort through to retrieve or have access to one’s file.
The existing system lacks adequate security because unauthorized users can have access
When using the existing system, mistakes being made cannot be easily corrected.
There is insufficient manpower to cope with the growing needs of the organization.
With the existing system backup files cannot be kept in case of any information loss or
incidence.
Data Collection
a. Student
b. Staff
c. Customer
Office Clerk search through each Office Clerk enters the data into
file in order to retrieve a record files:
every time a record is needed.
a. Student file
b. Staff file
c. Customer file
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3.3 DESIGN OF THE NEW SYSTEM
This section is concerned with how to provide an efficient (economical) and effective
(relevant and useful) system that will be configured to meet the requirements of the office.
The new system is a completely automated system that computerises the entire process of
managing records in an office. It is an application software designed to manage all the records
of every part that makes up the organization such as the record of the students, the staffs and
that of the customers of the organization. The new system also gives room to the use of a
database for storing data and information of all the activities that are being carried out in the
organization.
1. ID NO NUMBER 255
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12. EMAIL ADDRESS HYPERLINK 255
1. ID NO NUMBER 255
1. ID NO NUMBER 255
12
5. DATE OF BIRTH DATE/TIME 255
1. ID NO NUMBER 255
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3.3.2 OUTPUT SPECIFICATION
Every program that has input data has output data as well. They are used mainly to
achieve the specific objective of verifying the processing operation being performed. The
input format is used essentially to state the data elements that are required to serve as the
output of the system because the computer is designed in such a way that is sometimes called
GIGO (Garbage In Garbage Out) denoting that what goes in is what comes out. The input
forms or tables are designed generally based on the necessary data that need to be entered into
the system. The data are captured through the keyboard and mouse and are stored on a
Main Menu
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3.4 DATA COLLECTION METHOD
The data used in putting this study together was collected through the following
medium.
The Internet
This source was consulted at intervals as the research proceeded and the needed information’s
were gotten from some various “websites”, “articles” and “journals” on the internet.
Electronic Books
E-books were downloaded, studied and analyzed to carefully pick the information’s which are
Interview
A brief interview was conducted with some staffs of the organization to find out about how
they feel while using the manual method, and what they think about the new automated
system.
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3.5 ADVANTAGE OF THE NEW SYSTEM OVER THE EXISTING SYSTEM
The new system offers quite a number of advantages over the existing system, and
With the new system records can be stored in a database for as long as the user’s desire.
The new system enhances communication within the organization and makes it easier to
Processing data and information with the new system is fast and without any delay.
The new system makes it easy to train the organizations staff and conduct a presentation
for them.
With the introduction of the new system, the staffs of the organization are encouraged to
The new system will make it possible to keep backup files of information in case of any
information loss/incidence.
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CHAPTER FOUR
This is aimed at putting the new system to use and testing its capability to see if it
meets up to the expectation which the developer had in mind. The system implementation is
going to be done on both hardware and software platform. Below, are the list of hardware’s
These are the requirement needed to run the new system and be sure that it meets up to
Hardware is the physical equipment or components that make up the computer system.
It is normally referred to as the physical interface of the system that can be seen and touched.
Every software has its own hardware requirement that is needed for its operations. Below are
A 2.5 GHz processing speed processor such as Intel Pentium R, Dual Core and
upwards.
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4.1.2 SOFTWARE REQUIREMENT
Software is a set of instructions used by the computer to facilitate its operation and
utilization. It gives the computer the capability of doing whatever the users want. There are
some software that are required to run the new system they are listed below:
The new system can be installed by getting a computer system that meets both the
hardware and software requirements listed above, insert the application disk into the CD-
ROM of the computer system, open the disk on My Computer window click on the setup file,
and click on install and wait for it to install. When it has finish installing launch the
When the user loads the application on a computer system a splash screen window is
first displayed telling the user that the application is loading, when the application has finished
loading an administrative log in window is displayed requiring the user to input username and
password, this window secures the application; so that unauthorized users can not have access
to the application. After the user has successfully logged in to the application the main menu
window is displayed, this window outlines the various tasks that the user can perform with the
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application. In this main menu window there are two main sections: the ‘Enter New Record’
and the ‘Open Existing Records’. The ‘Enter New Record’ section contains three buttons;
student log, staff log and customer log; the user can click either of the buttons to enter a new
record. The ‘Open New Section’ section also contains three buttons; student record, staff
record, and customer record, the user can click on either of the buttons to view the existing
records, carry out updates, and print if necessary. Beneath the two sections is an ‘About’
button that the user can click to know more about the application.
The user should always ensure that any computer system that the application will be
installed on should meet both the hardware and software requirements specified for the
The user should always ensure that there is an up to date anti-virus installed on the
computer system.
The user should always ensure to exit the application properly after carrying out
operations.
The user should ensure that the username and password of the system is kept
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4.5 LIMITATION OF THE NEW SYSTEM
i. The system that is designed from this research work is a computer based system and
therefore cannot be used without a computers system and the user also has to be a
ii. This system is customized application software and therefore cannot be used by every
organization because it was designed to meet the need of the organization that was
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CHAPTER FIVE
5.1 SUMMARY
An office is a place where all sort of clerical work is performed and where all kinds of
records are collected, kept and processed to control and coordinate the affairs of the entire
to make it more effective, efficient, accurate, faster, safer, and also for easy access and
retrieval. This system is a customized software that was designed based on research carried
Furthermore, this system is a window based application that was designed with Visual
Basic .Net and Microsoft Office Access Database Management System, therefore this
application software can be installed and used on any desktop and laptop computer that are
5.2 CONCLUSION
System will go a long way to reduce the work load in an office by computerizing the process
of collecting, storing, processing and retrieval of records in an office and thereby bring about
security accidents/problems and also to eliminate any form of error that normally occur while
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This system is designed to result in the collection, storing, retrieval, communication
and use of data for the purpose of efficient management of operating in the office.
5.3 RECOMMENDATION
1. The system should be installed properly according to the guidelines given for the
2. The users should be trained and enlightened on how to use the system
4. Project supervisors should be assigned to students early so that the students will have
5. The departmental library and school library should be upgraded and should contain
6. The internet facilities within the school environment should be improved and made
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REFERENCES
Behrouz, A, & Sophia, C, F, (2004). Data communication and Networking. New York.
McGraw – Hill.
Carlson, B., Paul, B, & Crilly, J, C, (2002). Communication systems 4th Edition. New York.
McGraw – Hill
Gupta S K (2005), Office Management, 5th Edition, Published by Vishal Prakashan Mandir.
James A O’Brien (2012), Management Information Systems, 6th Edition, Published by Tata
McGraw Hill Companies, New York.
Jeffrey, S. B., & Gary, M, (2006). Modern Electronic Communication. New Delhi Prentice
Hall.
Joel, S, David L, & Scott, W, (2008). Microsoft Dynamics. New Jersey: John Wiley and Son.
Rohit, U., & Michel, J.O, (2015). Automated Office System, 5th Edition, Published by
Kenneth Coaster.
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APPENDIX I
PROGRAM FLOWCHART
Start
Administrative Log In
NO Is Username and
Password correct?
YES
MAIN FORM
1. Student Log
2. Staff Log
3. Customer Log
4. Student Record
5. Staff Record
6. Customer Record
NO
Is YES
Display Staff Log Form
Option = 2
NO
Is YES Display Customer Log Form
Option = 3
NO
Is YES Display the Student Record
Option = 4
Forms
NO
Is YES Display the Staff Record Form
Option = 5
NO
Is YES Display the Customer Record
Option = 6
Form
NO
Stop
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APPENDICES II
End Class
End Class
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Private Sub ViewButton_Click ( )
StudentRecordForm.Show()
Me.Visible = False
End Sub
Me.STUDENTTABLETableAdapter.Fill(Me.OMSDATABASEDataSet.STUDENTTABLE)
STUDENTTABLEBindingSource.AddNew()
End Sub
Me.GARANTORTABLETableAdapter.Fill(Me.OMSDATABASEDataSet.GARANTORTAB
LE)
GARANTORTABLEBindingSource.AddNew()
End Sub
GARANTORTABLETableAdapter.Update(OMSDATABASEDataSet.GARANTORTABLE)
MsgBox("NEW RECORD STORED SUCCESSFULLY TO DATABASE")
SaveErr:
Exit Sub
End Sub
Me.CUSTOMERTABLETableAdapter.Fill(Me.OMSDATABASEDataSet.CUSTOMERTAB
LE)
CUSTOMERTABLEBindingSource.AddNew()
End Sub
Me.STUDENTTABLETableAdapter.Fill(Me.OMSDATABASEDataSet.STUDENTTABLE)
End Sub
Me.GARANTORTABLETableAdapter.Fill(Me.OMSDATABASEDataSet.GARANTORTAB
LE)
End Sub
ABOUT FORM
35
Public Class AboutForm
End Class
BACKGROUND FORM
PRINT FORM
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APPENDICES III
BACKGROUND FORM
38
ADMINISTRATIVE LOG IN FORM
39
STUDENT LOG FORM
40
STUDENT GARANTOR FORM
41
STAFF LOG FORM
42
CUSTOMER LOG FORM
43
ABOUT FORM
PRINT FORM
44