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4M Change Management

The document defines a matrix for classifying types of product/process changes at Salzer and determining the necessary communication and validation level for each. It discusses developing a reference document detailing the process for submitting and approving quality assurance documents and change requests. It notes that if a customer's requirements are more stringent than the matrix, those requirements must be followed. For parts not from original production, the customer's procedures take priority, but the matrix applies if no other procedure exists.
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0% found this document useful (1 vote)
334 views2 pages

4M Change Management

The document defines a matrix for classifying types of product/process changes at Salzer and determining the necessary communication and validation level for each. It discusses developing a reference document detailing the process for submitting and approving quality assurance documents and change requests. It notes that if a customer's requirements are more stringent than the matrix, those requirements must be followed. For parts not from original production, the customer's procedures take priority, but the matrix applies if no other procedure exists.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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objet de la reunion :

SALZER Matrix for 4M change management


Définir pour chaque type d'évolution produit/process, la nécessité et le niveau de diffusion vers PSA, ainsi que le niveau de validation associé
Un document referentiel "Processus d'annonce et d'acceptation des Dossiers d'Assurances Qualité" sera redigé a l'issue de la validation de cette matrice ,
et précisera par ailleurs les modalités de transmission des DAQ et Dérogations (Pilotes concernés par la diffusion , circuit de transmission et
d'approbation...)
Conclusions/Reste à faire:

Note 1: If agreed customer's requirements (change communication, validation etc.) are more severe than this 4M Matrix, then those
-La troisième sceance à permis de valider l' item"1,3,2 Change of process parameter (sans incidences produits ) "
- Redaction du referentiel "Processus d'annonce et d'acceptation des Dossiers d'Assurances Qualité" prevue pour fin S15

requirements agreed with the customer must be respected and not this 4M Matrix
Note 2: For OES parts out of original OEM production or specific OES developments, the OES customer procedure must be applied (Ex:
OEM 4M matrix rules respected if the aftermarket change must be managed as OEM). If no customer procedure/rules the IAM 4M matrix
rules are applied.

Validation documentation Validation level


Communication level Validation Process Capabilty
Internal I.S. External I.S.
plan audit data
Decision of Development process
Notification to customer not required Level 1 M.LN G.D R.A R.A R.A
and governance is made by the
Change has to be notified to the Customer latest 4 -6 weeks before change Level 2 M.LN G.D R.A R.A
Under Customer Technical Committee as mentione
request
below
Change has to be released by customer Level 3 Under quality
decision
Under quality
decision
Under quality
decision
Under quality
decision
Under Customer
request

4M change management in serial production A B C


* Special notification process : Notification 6 weeks before introduction.
Specific After market criteria At least, 4 weeks before introduction, Customer may ask for if
OEM necessary further validations. This change type (with or without further
OES (same
IAM validation) must be confirmed in Customer meeting or confcall and
4M change at Salzer (Tier 1 supplier) production than confirmation mail of Customer 4 weeks before introduction.
OEM)

1. MACHINE

1.1 Movement of machine / equipment

1.1.1 Within same plant

1.1.1.1 No change of process flow B 2 C 2


Change of process flow
1.1.1.2
(ie: change in process without change for the equipments)
B 2 C 2

1.1.2 Change of production location within Salzer Group A 1


Change of production location within Salzer Group WITH "Made In"
1.1.2.1
Change for the finished good A 1 Technical Committee

Change of production location within Salzer Group WITHOUT "Made


1.1.2.2
In" Change for the finished good
B 2 1. M.Lakshmi Narayana ( M.LN)- General manager

1.1.3 Outsourcing of process A 1 2. G.Devadas (G.D) - Asst Manager Works

1.1.3.1 WITH impact on "Made In" of finished good A 1 3. R.Arumugam (R.A) - Sr.Engineer QA

1.1.3.2 WITHOUT any impact on "Made In" of finished good C 2 4. P.Kumaran ( P.K) - Engineer Production

1.2 Increase of capacity

1.2.1 Duplication of machine/equipment B 2 C 2


New manufaturing machine / equipment = Influence on
1.2.2
occurrence factor
New machine / mould with design changes
1.2.2.1
(ie: change of injection point) A 1
Design change visible / noticeable for the end-user or functionality
1.2.2.1a
change A 1
Design change NOT visible / noticeable for the end-user and NO
1.2.2.1b
functionality change C 2

1.2.2.2 New machine / mould, changing of an old machine / mould B 2 C 2


New check / testing machine / equipment = Influence on non-
1.2.3
detection factor

1.2.3.1 Bringing check / testing more precise B 3 C 3

1.2.3.2 Bringing check / testing less precise B 2 B 2


No use of production equipment (inactive production equipment) > 6
1.3
months
C 3 C 3

1.4 Change of manufacturing process / machine

1.4.1 WITHOUT impact on capacity, leadtime or final product Specs C 3

1.4.2 WITH impact on capacity, leadtime or final product Specs B 3

2. METHOD

2.1 Change process flow compared to first release by customer B 2 C 3

2.2 Change in Technic

Change in technic without impact on product


2.2.1
(Change machining technic) C 2 C 2

2.2.2 Change in technic with product and functional impact B 2 B 2

2.3 Change process parameter

Change of process parameter on production means = Influence on


2.3.1
occurrence factor C 3 C 3
Change of process parameter for check / testing = Influence on
2.3.2
non-detection factor

2.3.2.1 Bringing check / testing more precise C 3 C 3

2.3.2.2 Bringing check / testing less precise B 2 B 2

2.4 Change in workstation ergonomy

2.4.1 No change of process flow C 3 C 3

2.4.2 Change of process flow B 2 C 2

2.5 Transport (way of transportation, company, etc.) B 3 C 3

2.6 Change storage conditions on platform (if within Salzer responsibility) A 3 C 3

3. MATERIAL

3.1 Change in customer function (and way of function) A 1 A 1

3.2 Design change

12/27/2022 1 of 2 635381663.xlsx
objet de la reunion :

SALZER Matrix for 4M change management


Définir pour chaque type d'évolution produit/process, la nécessité et le niveau de diffusion vers PSA, ainsi que le niveau de validation associé
Un document referentiel "Processus d'annonce et d'acceptation des Dossiers d'Assurances Qualité" sera redigé a l'issue de la validation de cette matrice ,
et précisera par ailleurs les modalités de transmission des DAQ et Dérogations (Pilotes concernés par la diffusion , circuit de transmission et
d'approbation...)
Conclusions/Reste à faire:

Note 1: If agreed customer's requirements (change communication, validation etc.) are more severe than this 4M Matrix, then those
-La troisième sceance à permis de valider l' item"1,3,2 Change of process parameter (sans incidences produits ) "
- Redaction du referentiel "Processus d'annonce et d'acceptation des Dossiers d'Assurances Qualité" prevue pour fin S15

requirements agreed with the customer must be respected and not this 4M Matrix
Note 2: For OES parts out of original OEM production or specific OES developments, the OES customer procedure must be applied (Ex:
OEM 4M matrix rules respected if the aftermarket change must be managed as OEM). If no customer procedure/rules the IAM 4M matrix
rules are applied.

Validation documentation Validation level


Communication level Validation Process Capabilty
Internal I.S. External I.S.
plan audit data
Decision of Development process
Notification to customer not required Level 1 M.LN G.D R.A R.A R.A
and governance is made by the
Change has to be notified to the Customer latest 4 -6 weeks before change Level 2 M.LN G.D R.A R.A
Under Customer Technical Committee as mentione
request
below
Change has to be released by customer Level 3 Under quality
decision
Under quality
decision
Under quality
decision
Under quality
decision
Under Customer
request

4M change management in serial production A B C


* Special notification process : Notification 6 weeks before introduction.
3.2.0 Design change visible / noticeable for the end-user B 2 At least, 4 weeks before introduction, Customer may ask for if
With influence on Customer drawing (Bill Of Material or technical
necessary further validations. This change type (with or without further
3.2.1
sheets) if exists A 1 B 2 validation) must be confirmed in Customer meeting or confcall and
3.2.2
Without influence on Customer drawing (Bill Of Material) or NO
C 2 confirmation mail of Customer 4 weeks before introduction.
customer drawing (or BOM or technical sheets)

3.2.1.1 Design change visible / noticeable for the end-user B 2

3.2.1.2 Design change NOT visible / noticeable for the end-user C 2

3.3 Changes in specifications (document)

3.3.1 Change in function A 1 B 2

3.3.2 No change of function (only editorial change) B 2 C 2

3.4 New material A 1 B 2

3.5 Change in composition of material

3.5.1 Effect on customer, defined in customer drawing/specification A 1 B 2

3.5.2 No effect to customer, only internal drawing/specification B 2 C 2

3.6 New supplier for material (Tier 4/5) C 3 C 3

3.7 Second source for material (Tier 4/5) C 3 C 3

3.8 Packaging (if within Salzer responsibility)

3.8.1 Change of material for packaging A 2


Change on material used in individual packaging visible /
3.8.1.1
noticeable by the end-user (color, shininess, …) A 2
Change on material used in individual packaging NOT visible /
3.8.1.2
noticeable by the end-user (color, shininess, …)
C 2
Change on material (individual or overpackaging) WITH impact on
3.8.1.3 customer packaging data sheet or Functional change - Delivery A 2
Book and Crash Tests specs to be checked
Change on material (individual or overpackaging) WITHOUT impact
3.8.1.4 on customer packaging data sheet Nor Functional Change - C 2
Delivery Book and Crash Tests specs to be checked

3.8.2 Change the form of packaging A 1 A 1


Change manufacturing process for packaging on similar packaging
3.8.3
lines with identical external appearance C 3

3.8.3.1 WITHOUT impact on capacity or leadtime C 3

3.8.3.2 WITH impact on capacity or leadtime B 3

Change marking of customer product (on the product) = design


3.9
change A 1 B 2

Change marking of customer product (on the packaging = labels, …)


3.9.1
= design change A 2

3.10 Supplier

3.10.1 Change of tier 2 supplier A 1 B 2

3.10.2 Add second source A 1 B 2

4. MAN

4.1 Add a new shift B 2 C 2

12/27/2022 2 of 2 635381663.xlsx

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