OWNER’S GUIDE

High output
fan-forced
heater (CST)

Fan-forced
heater (CS)

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phone call, email or online chat! We’ll save you a trip back to the store!

Customer Service:
Phone: 888-346-7539 (from US or Canada)
Email: [email protected]

Assembled in USA
gdaheat.com
 2

IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons, including
the following:
1. Read all instructions before install- 6. To disconnect heater, turn control(s)
ing or using this heater. to off, and turn off power to heater cir-
2. This heater is hot when in use. To cuit at main disconnect panel.
avoid burns, do not let bare skin touch 7. Do not insert or allow foreign ob-
hot surfaces. Keep combustible mate- jects to enter any ventilation or ex-
rials, such as furniture, pillows, bed- haust opening as this may cause an
ding, papers, clothes, etc. and cur- electric shock or fire, or damage the
tains at least 3 feet (0.9 meters) from heater.
the front of the heater and keep them 8. To prevent a possible fire, do not
away from the sides. block air intakes or exhaust in any
3. Extreme caution is necessary when manner.
any heater is used by or near children 9. A heater has hot and arcing or
or invalids and whenever the heater is sparking parts inside. Do not use it in
left operating and unattended. areas where gasoline, paint, or flam-
4. Do not operate any heater after mable vapors or liquids are used or
it malfunctions. Disconnect power stored.
at service panel and have heater 10. Use this heater only as described
inspected by a reputable electrician in this manual. Any other use not rec-
before reusing. ommended by the manufacturer may
5. Do not use outdoors. cause fire, electric shock, or injury to
persons.
11. This heater must be installed in a
fixed, permanent location.

SAVE THESE INSTRUCTIONS

KNOW YOUR VOLTAGE!
If you are uncomfortable working with electricity, running electrical supply wire
or installing a circuit breaker, please consult a licensed electrician. Make sure
power to the heater is turned off at the main disconnect panel whenever doing
any work on a heater. Serious injury or electrocution can result from electric
shock.

• CHECK YOUR BREAKER! If you’re replacing an existing heater, check the

labels of the old heater and use the same voltage.
single-pole breaker double-pole breaker
120 volt

240 volt

WARNING: Connecting a heater to a voltage higher than what’s listed on its

rating label will destroy the heater and could start a fire. A heater will not heat
properly when connected to a voltage lower than what’s listed on its rating
label.
Unanswered questions? Call our technical support 888-346-7539.
 3

INSTALLATION INSTRUCTIONS
1. 
All electrical work and materials Model CST - wall can model
must comply with the National CTC (WC1)
Electric Code (NEC), the Occu- 5. DO NOT install the heater in a floor,
pational Safety and Health Act below a towel bar, behind a door, or
(OSHA), and all state and local anywhere the air discharge may be
codes. Canadian installations must blocked in any manner.
comply with Codes Canada and 6. To reduce the risk of fire, do not
provincial codes. store or use gasoline or other
2. Use copper conductors only. flammable vapors and liquids in the
3. DO NOT install the heater directly vicinity of the heater.
above bathtub or sink. DO NOT install 7. Connect grounding lead to ground-
in shower stall area. Manufacturer ing screw provided. Keep all foreign
®
ZIRCON

recommends installing your heater objects out of heater.

at least 2 feet (61 cm) away to 8. 
CAUTION – High temperature,
prevent contact with water. risk of fire, keep electrical cords,
4. Heater must be installed in a wall drapery, furnishings and other
ZIRCON ®

can: combustibles at least 3 feet (0.9

Model CS - wall can models m) from the front of the heater and
CC or CCSM away from the side and rear.

TOOLS REQUIRED

Straight and Phillips

Wire Strippers Wire Connectors 1½" Wood Screws Screwdrivers
ZIRCON ®

ZIRCON ®

Tape Measure
ZIRCON

½" Cable Clamp

®

Drill and Drill Bits ZIRCON ®

Connector

ZIRCON ®

Volt Meter Hammer Stud Finder

A multi-purpose tool or something to cut your existing drywall or gypsum board.

PARTS OF YOUR HEATER

high-temperature heater element
safety shutoffs

fan and
motor
built-in thermostat
(optional)
 ¾" 4

INSTALLATION INSTRUCTIONS
(1.9 cm)
Min.

ADYACENTE
TIPS BEFORE YOU BEGIN
• Verify power has been turned off before starting any work!
PARED
• Model CS can be mounted with the element up, or with the element on the left. For ceiling installa-
tion, see page 5. For multiple heater wiring, see page 6. All the fan-forced heaters have a minimum
clearance of 10" (25.4 cm) from the ceiling and 4' (1.2 m) from sprinkler heads.
• Model CST can only be mounted with the elements up. It cannot be mounted in the ceiling.
• For cleaner performance and longer heater life, install your heater 12 inches (30.5 cm) from the floor.
• All models can be installed to be Americans with Disabilities Act (ADA) compliant. Check your state
and local requirements.
• A thermostat is required for models that do not come with a built-in thermostat. An electronic wall
thermostat is recommended for ultimate comfort and energy savings.
• The wall can label arrows show the correct mounting orientation (arrows must point up).

STEP 1 Cut a hole in the wall next to a wall stud

If you haven’t installed drywall yet, skip this step.
¾"
(1.9 cm)
Minimum
ADJACENT
WALL
ADJACENT
WALL

Figure 1 Figure 2
Model CS Model CST

STEP 2 Locate or route electrical supply wires

If you’re wiring a wall thermostat, route the electrical supply wire from the circuit breaker to the wall
thermostat, and then to the heater location. If your heater has a built-in thermostat, route the electrical
supply wire from the circuit breaker directly to the heater location.
Remove a knockout from the wall can and attach the supply wire with a cable clamp connector (not
included) leaving a minimum of 6 inches wire lead (See Figure 3).

STEP 3 Mount the wall can

If you haven’t installed drywall yet, make sure the front of the wall can extends beyond the front edge of
the wall stud to match the drywall depth (Figure 3).
If you already have drywall installed, place the can into the cutout so the front is flush with the drywall.
Fasten the wall can to the stud with 2 screws (Model CS) or 4 screws (Model CST) (not included),
through holes provided in the wall can (Figure 3). As an option on model CS, the foam pad provided
may be attached to the side of the wall can to square the wall can to the stud (See Figure 3).
attach foam pad here (Model CS only)

twist with screwdriver

wall to remove one of the
stud knockouts

attach supply wire

fasten with wood screws: with a cable clamp
2 for Model CS (one connector
side); 4 for Model CST
drywall (both sides)

front of wall can extends beyond front Figure 3

edge of wall stud to match drywall depth View from top of wall can
 5

INSTALLATION INSTRUCTIONS
INSERT THE HEATER ASSEMBLY IN THE WALL CAN
STEP 4 Wire connections
1. Your heater has two connection wires on the back. C
Your supply wire has two connection wires and a
supply ground wire.
wall can
A. Connect supply ground wire to grounding screw
in wall can (See Figure 4 or 5).
B. Connect one supply wire to one heater wire with B
a wire connector (not included):
For 240 or 208 volts, it doesn’t matter which heater
wire. Both supply wires (black and white) are hot. Wrap A
supply (white) wire with black tape to identify it as hot
(Figure 4). Figure 4
For 120 volts, connect the neutral (white) supply wire 240 volt
to the white heater wire (Figure 5).
 C. Connect the remaining supply wire to the remain-
ing heater wire with a wire connector (not included)
(See Figure 4 or 5). C
2. Turn the heater back around and insert the bottom
edge of the heater assembly into the D-shaped tabs
at the bottom of the wall can.
3. Push all wires back into the bottom of the wall can.
Make sure connections are tight and that none of B
the wires are caught between the motor and the wall
can.
4. Attach the heater assembly at top of the wall can A
with screw provided.
Figure 5
STEP 5 Install Grill 120 volt
Attach grill with screws provided. If you have a built-in thermostat, slide thermo­stat knob onto shaft. If
you have a model without a thermostat, snap in the grill plug provided.
Turn power on at the main disconnect panel.
Proceed to OPERATING INSTRUCTIONS.
CEILING MOUNT (MODEL CS ONLY)
STEP
STEP 11 Mount The Wall Can
Important:
1. Only for Model CS up to 1,500 Watts –
MAXIMUM.
2. Do not mount the heater in low
density fiberboard or false ceilings.
3. Models with a built-in thermostat are
not recommended.
Fasten the wall can to ceiling rafters on any 6" (15.2 cm)
Minimum 6" (15.2 cm)
two sides (See Figure 6) with a minimum of Minimum
4 screws (not included). You may need to
install an additional rafter perpendicular to
your ceiling rafters. The front edge of the wall
can must extend beyond the front edge of the
ceiling rafter(s) to match the drywall depth. Figure 6
(Model CS only)
STEP 2 Route Supply Wires
Important: Supply connections must use wires suitable for at least 167˚F (75˚C) in the ceiling.
Route the electrical supply wire from the circuit breaker to the wall thermostat, and then to the wall can.
Remove a knockout from the wall can and attach the supply wire with a cable clamp connector (not
included) leaving a minimum of 6 inches wire lead (See Figure 3).
Continue to STEPS 4 and 5 above.
 6

INSTALLATION INSTRUCTIONS
MULTIPLE HEATERS WITH ONE THERMOSTAT (MODEL CS ONLY)
More than one heater can be wired in parallel on the same circuit breaker (be sure to check national and
local codes for safety requirements). Additional electrical supply wire and cable clamp connectors are
required, and you’ll need to use a wall thermostat. When wiring multiple heaters to one thermostat, the
heaters must be in the same room and be spaced a minimum of three feet apart.
The maximum amperage load you can put on one circuit breaker is limited to either 80% of the circuit
breaker capacity, or the maximum amperage rating of the thermostat, whichever is lower.

This set of wires

goes to the wall This set of wires goes
thermostat to heater #2
heater #1 heater #2

wall can
wall
can

back of heater back of heater

assembly assembly

Figure 7
additional ground wire is used here to make the 3-wire connection
1. Route the electrical supply wire from the circuit breaker to the wall thermostat. At the wall can of
heater #1, attach two sets of electrical supply wires with two cable clamp connectors (not included),
leaving a minimum of 6 inches wire lead. One set of electrical supply wire goes to the wall thermostat
and the other set goes to heater #2 (See Figure 7).
2. There are two supply ground wires in the wall can of heater #1. You’ll need to add a small piece of
copper wire (not included) to make the 3-wire connection with the ground screw (See Figure 7).
3. For heater #1, connect each heater wire to one of the supply wires going to the thermostat, and
to one of the supply wires going to the heater #2. Both wires from heater #1 must have a 3-wire
connection.
4. For heater #2, make the connections in the wall can as shown in Figure 7 above. Proceed with STEP
4 Wire connections, number 2 on page 5.
5. Turn power back on at the main disconnect panel.
6. Proceed to OPERATING INSTRUCTIONS.

WARRANTY
For more effective and safer operation and to 4. Manufacturer’s warranty is limited to repair or
prolong the life of the heater, read the Owner’s replacement.
Guide and follow the instructions. Failure to 5. In the event Manufacturer elects to replace any
properly maintain the heater will void any warranty part of your product, the replacement parts are
and may cause the heater to function improperly. subject to the same warranties as the product. The
LIMITED TWO YEAR WARRANTY: Manufactur- installation of replacement parts does not modify or
er will repair or replace any Fan-forced (CS) or extend the underlying warranties. Replacement or
High-output Fan-forced (CST) heater found to be repair of any product or part does not create any
defective within two years after the date of pur- new warranties.
chase. If you believe your product is defective, please
These warranties do not apply: contact Manufacturer during the warranty period,
1. Damage occurs to the product through improper for instructions on how to have the repair or
installation or incorrect supply voltage; replacement processed.
2. Damage occurs to the product through improper Parts and Service
maintenance, misuse, abuse, accident, or Visit gdaheat.com/parts for information on where to
alteration; obtain parts and service.
3. The use of unauthorized accessories or unau-
thorized components constitutes an alteration and
voids all warranties. Refer to website or call cus-
tomer service at 888-346-7539 for list of autho-
rized accessories and components.
To register your product, visit gdaheat.com/register
 7

OPERATING INSTRUCTIONS
1. Make sure all wires are properly 2. Do not operate without grill.
connected and installation is com- 3. Do not tamper with the high-
plete before you turn on the heater. temperature safety shutoff.

Complete installation
After installation, turn your heater to the highest setting and let it run for 30 minutes. Some smoking may
occur as the element initially burns off residue from manufacturing.
If your heater shows signs of overheating, such as glowing red or repeatedly getting unusually hot and
shutting off, immediately turn off the circuit breaker and review the “KNOW YOUR VOLTAGE” section
or call us.
If the high-temperature safety shutoff trips more than once a day, replace the heater.

How to operate your heater

The room temperature is controlled by a thermostat located either on the wall, or on the heater. Once
installation is complete and power is on, follow the steps below for your thermostat.
If you have a wall or built-in thermostat with a knob:
1. Turn the thermostat knob all the way to the right.
2. When the room reaches your comfort level, turn the knob to the left, just until it clicks and the
heater turns off. The heater will automatically keep the room temperature around this setting.
3. To reduce the room temperature, turn the knob to the left. To increase the room temperature, turn
the knob to the right.
If you have an electronic wall thermostat, follow the instructions in the programming and operating
guide included with your thermostat.

More frequently asked questions on our website here: gdaheat.com/FAQ

Reduce-Reuse-Recycle WITH SINGLE-POLE WALL
THERMOSTAT ALTERNATE
This product is made primarily of WALL
recyclable
WITH SINGLE-POLE WALL
THERMOSTAT ALTERNATE materials. You can reduce your carbon footprint by recycling
this product at the end THERMOSTAT
of its useful
WITH SINGLE-POLE
ALTERNATE life. Contact your local recycling support center for further recycling
instructions. To/From Heater
To/From Heater

To/From Heater

Model CST
Model CS High-temperature safety shutoff High-temperature safety shutoff
High-temperature safety shutoff

INTERNAL HEATER WIRING DIAGRAMS

Heating Element
Heating Element Heating Element
WITH DOUBLE-POLE WALL
Model CST
Model CS
THERMOSTAT ALTERNATE
High-temperature safety shutoff Model CST
High-temperature safety shutoff High-temperature safety shutoff
High-temperature safety shutoff H
Model CS
High-temperature safety shutoff To/From Heater High-temperature safety shutoff High-temperature safety shutoff
High-temperature safety shutoff

Motor Motor Motor

Heating Element
Heating ElementHeater with Heating Element Heating Element
Heating Element built-in thermostat Heater with
WITH
WITH DOUBLE-POLE WALLDOUBLE-POLE WALL
built-in thermostat

THERMOSTAT ALTERNATE
THERMOSTAT ALTERNATE
High-temperature High-temperature safety shutoffHigh-temperature safety shutoff
High-temperature safety shutoff H
High-temperature safety shutoffsafety shutoff

To/FromWITH SINGLE-POLE WALL

Heater
THERMOSTAT To/From Heater
ALTERNATE

To/From Heater

Motor Motor Motor

Motor Motor Motor
Heater with
Heater with
built-in thermostat Heater with
built-in thermostat Model CST built-in thermostat Heater with
Model CS High-temperature safety shutoff High-temperature safety shutoff
built-in thermostat
High-temperature safety shutoff

Heating Element Heating Element

Heating Element
WITH DOUBLE-POLE WALL
THERMOSTAT ALTERNATE
High-temperature safety shutoff High-temperature safety shutoff
High-temperature safety shutoff

To/From Heater

Motor Motor Motor

Heater with
built-in thermostat Heater with
built-in thermostat
 8

MAINTAINING YOUR HEATER

 lean heater at least every 6 months or as required. Do not lubricate motor.
C
WARNING: Risk of electrical shock, turn off power before removing grill.
1. Turn off power at the main disconnect panel. hair dryer or shop vacuum on blow cycle.
2. Wait for the heater to cool. 6. Clean the fan with a vacuum cleaner.
3. Remove thermostat knob (if any) and grill. 7. Replace grill and thermostat knob (if any).
4. Wash grill with hot soapy water and dry. 8. Turn power back on at the main disconnect
5. Blow air through the heating element with a panel.

 ny service other than cleaning should be performed by an authorized service

A
representative.
High-temperature safety shutoff
All CS and CST fan-forced heaters come with built-in high-temperature safety shutoffs that stop electricity
flowing to the heater if it gets too hot inside. See TROUBLESHOOTING below if you’re experiencing
problems with your heater.

TROUBLESHOOTING
Symptom Problem Solution
Heater 1. Supply connections are loose. 1. Turn off power at main disconnect panel. Inspect and/
doesn’t work or tighten all the wire connectors inside the heater and at
at all. any connection points inside junction boxes or at the wall
thermostat.
2. Heater has tripped one of its 2. TO RESET: Turn power off at main disconnect panel. Allow
high-temperature safety shutoffs. 20 minutes to cool. Make sure heater is not blocked and is
clean. Restore power. If the high-temperature safety shutoff
trips more than once a day, replace the heater.
3. Heater has tripped its sec- 3. Replace heater.
ondary high-temperature safety
shutoff.
4. Supply circuit is faulty. 4. Call a licensed electrician.
Breaker trips 1. A short circuit exists in the 1. An incorrect connection in the heater or electrical supply
immediately electrical supply wires or heater wires may cause sparking or arcing. Inspect all heater and
after install- wiring. electrical supply wiring insulation for damage or call an
ing heater. electrician.
2. Circuit breaker and heater are 2. Double check the voltage of the heater to make sure it
not the same voltage. matches the voltage of the circuit. Replace heater with a
model that is 240 volts.
3. Circuit is overloaded. 3. Use a lower wattage heater, or reduce the number of
heaters on the circuit.
4. Supply circuit is faulty. 4. Call a licensed electrician.
Heater blows 1. Element has failed. 1. Replace heater.
cold air or 2. Only one side heats and the 2. TO RESET: Turn power off at main disconnect panel. Allow
doesn’t get other side has tripped one of its 20 minutes to cool. Make sure heater is not blocked and is
hot. high-temperature safety shutoffs clean. Restore power. If the high-temperature safety shutoff
(Model CST only). trips more than once a day, replace the heater.
Heater 1. Odor from element 1. In a new installation, some smoking may occur as the ele-
smells after manufacturing process. ment initially burns off residue from manufacturing. It typically
installation goes away within several hours.
or not being 2. Dust or lint inside the heater. 2. Clean heater (see “MAINTAINING YOUR HEATER” on
used. page 8 for instructions).
3. Supply connections are loose. 3. Turn off power at main disconnect panel. Inspect and/
or tighten all the wire connectors inside the heater and at
any connection points inside junction boxes or at the wall
thermostat.
Fan/motor 1. Circuit breaker is 120 volts and 1. Double check the voltage of the heater to make sure it
doesn’t spin heater is 240 volts. matches the voltage of the circuit. Replace heater with a
or spins model that is 120 volts.
slow. 2. Defective motor or motor out of 2. Replace motor.
alignment.
Heater 1. Thermostat is defective. 1. Replace thermostat.
doesn’t turn 2. No thermostat hooked up to 2. A thermostat is required for all fan heaters. Purchase a
off. control heater. built-in or wall thermostat for your heater.
3. Incorrect heater wattage for 3. Install higher wattage model or additional heaters if circuit
room size. allows.
If you are uncomfortable working with electricity, running electrical supply
wire or installing a circuit breaker, please consult a licensed electrician.
© 2020 Glen Dimplex Americas Printed in USA Rev 09/30/20 #730021