Network Speed Dome

User Manual
 Network Speed Dome User Manual

Legal Information
© 2021 Hangzhou Hikvision Digital Technology Co., Ltd.
About this Manual
Pictures, charts, images and all other information hereinafter are for description and explanation
only. The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version in the company website
(https://www.hikvision.com/). Please use this user manual under the guidance of professionals.
Trademarks
and other Hikvision's trademarks and logos are the properties of Hikvision in
various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND
“WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR
A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT
WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,
VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE
TIMELY TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN

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RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Contents
Chapter 1 Overview.................................................................................................................... 1
1.1 Product Introduction ............................................................................................................. 1
1.2 Key Function .......................................................................................................................... 1
1.3 System Requirement ............................................................................................................. 1
Chapter 2 Device Activation and Accessing ................................................................................. 2
2.1 Activate Device ...................................................................................................................... 2
2.1.1 Activate Device via Web Browser .............................................................................. 2
2.1.2 Activate via SADP ....................................................................................................... 3
2.2 Access Device via Web Browser ........................................................................................... 4
2.2.1 Plug-in Installation ..................................................................................................... 4
2.2.2 Admin Password Recovery ........................................................................................ 5
2.2.3 Illegal Login Lock ........................................................................................................ 5
Chapter 3 PTZ ............................................................................................................................. 7
3.1 PTZ Control ............................................................................................................................ 7
3.2 Set Preset ............................................................................................................................... 9
3.2.1 Special Presets .......................................................................................................... 10
3.3 Set Patrol Scan ..................................................................................................................... 10
3.3.1 Set One-Touch Patrol ............................................................................................... 11
3.4 Set Pattern Scan .................................................................................................................. 12
3.5 Set Limit ............................................................................................................................... 12
3.6 Set Initial Position ............................................................................................................... 13
3.7 Set Scheduled Tasks ............................................................................................................ 13
3.8 Set Park Action .................................................................................................................... 14
3.8.1 Set One-Touch Park .................................................................................................. 14
3.9 Set Privacy Mask.................................................................................................................. 14
3.10 Set Smart Tracking............................................................................................................. 15
3.11 Set Power Off Memory ..................................................................................................... 16
3.12 Set PTZ Priority .................................................................................................................. 17
3.13 Set Rapid Focus.................................................................................................................. 17

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Chapter 4 Live View.................................................................................................................. 19

4.1 Live View Parameters .......................................................................................................... 19
4.1.1 Start and Stop Live View .......................................................................................... 19
4.1.2 Aspect Ratio.............................................................................................................. 19
4.1.3 Live View Stream Type ............................................................................................. 19
4.1.4 Quick Set Live View .................................................................................................. 19
4.1.5 Select the Third-Party Plug-in .................................................................................. 19
4.1.6 Count Pixel ................................................................................................................ 20
4.1.7 Start Digital Zoom .................................................................................................... 20
4.1.8 Conduct Regional Focus ........................................................................................... 20
4.1.9 Conduct Regional Exposure ..................................................................................... 20
4.1.10 Light ........................................................................................................................ 21
4.1.11 Lens Initialization ................................................................................................... 21
4.1.12 Track Manually ....................................................................................................... 21
4.1.13 Conduct 3D Positioning .......................................................................................... 21
4.1.14 Undervoltage Alarm ............................................................................................... 22
4.1.15 Display Target Information on Live View .............................................................. 22
4.2 Set Transmission Parameters.............................................................................................. 22
4.3 OSD Menu ............................................................................................................................ 23
Chapter 5 Video and Audio ....................................................................................................... 24
5.1 Video Settings ...................................................................................................................... 24
5.1.1 Stream Type.............................................................................................................. 24
5.1.2 Video Type ................................................................................................................ 24
5.1.3 Resolution ................................................................................................................. 25
5.1.4 Bitrate Type and Max. Bitrate ................................................................................. 25
5.1.5 Video Quality ............................................................................................................ 25
5.1.6 Frame Rate ............................................................................................................... 25
5.1.7 Video Encoding ......................................................................................................... 25
5.1.8 I-Frame Interval ........................................................................................................ 27
5.2 Audio Settings...................................................................................................................... 27
5.2.1 Audio Input ............................................................................................................... 27

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5.2.2 Environmental Noise Filter ...................................................................................... 28

5.3 Two-way Audio .................................................................................................................... 28
5.4 ROI........................................................................................................................................ 28
5.4.1 Set ROI ...................................................................................................................... 28
5.5 Display Info. on Stream ....................................................................................................... 29
5.6 Display Settings ................................................................................................................... 29
5.6.1 Scene Mode .............................................................................................................. 30
5.6.2 Image Parameters Switch ........................................................................................ 33
5.6.3 Mirror ........................................................................................................................ 33
5.6.4 Video Standard ......................................................................................................... 34
5.6.5 Zoom Limit ................................................................................................................ 34
5.7 OSD ...................................................................................................................................... 34
5.8 Demist .................................................................................................................................. 34
Chapter 6 Video Recording and Picture Capture ........................................................................ 36
6.1 Storage Settings ................................................................................................................... 36
6.1.1 Memory Card ............................................................................................................ 36
6.1.2 Set FTP ...................................................................................................................... 39
6.1.3 Set NAS ..................................................................................................................... 39
6.1.4 Set Cloud Storage ..................................................................................................... 40
6.2 Video Recording .................................................................................................................. 41
6.2.1 Record Automatically ............................................................................................... 41
6.2.2 Record Manually ...................................................................................................... 42
6.2.3 Playback and Download Video ................................................................................ 42
6.3 Capture Configuration ......................................................................................................... 43
6.3.1 Capture Automatically ............................................................................................. 43
6.3.2 Capture Manually ..................................................................................................... 43
6.3.3 View and Download Picture .................................................................................... 44
Chapter 7 Event and Alarm ....................................................................................................... 45
7.1 Basic Event ........................................................................................................................... 45
7.1.1 Set Motion Detection ............................................................................................... 45
7.1.2 Set Video Tampering Alarm ..................................................................................... 47

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7.1.3 Set Exception Alarm ................................................................................................. 48

7.1.4 Set Alarm Input ........................................................................................................ 49
7.2 Smart Event ......................................................................................................................... 49
7.2.1 Detect Audio Exception............................................................................................ 49
7.2.2 Set Face Detection .................................................................................................... 50
7.2.3 Set Intrusion Detection ............................................................................................ 51
7.2.4 Set Line Crossing Detection ..................................................................................... 52
7.2.5 Set Region Entrance Detection ................................................................................ 54
7.2.6 Set Region Exiting Detection.................................................................................... 55
7.2.7 Set Object Removal Detection ................................................................................. 56
7.2.8 Set Unattended Baggage Detection ........................................................................ 58
Chapter 8 Arming Schedule and Alarm Linkage ......................................................................... 60
8.1 Set Arming Schedule ........................................................................................................... 60
8.2 Linkage Method Settings..................................................................................................... 60
8.2.1 Trigger Alarm Output ............................................................................................... 60
8.2.2 FTP/NAS/Memory Card Uploading ......................................................................... 62
8.2.3 Send Email ................................................................................................................ 62
8.2.4 Notify Surveillance Center ....................................................................................... 63
8.2.5 Smart Tracking .......................................................................................................... 63
8.2.6 Trigger Recording ..................................................................................................... 63
Chapter 9 Network Settings ...................................................................................................... 64
9.1 TCP/IP .................................................................................................................................. 64
9.1.1 Multicast ................................................................................................................... 65
9.1.2 Multicast Discovery .................................................................................................. 65
9.2 Port....................................................................................................................................... 66
9.3 Port Mapping ....................................................................................................................... 67
9.3.1 Set Auto Port Mapping............................................................................................. 67
9.3.2 Set Manual Port Mapping ........................................................................................ 67
9.3.3 Set Port Mapping on Router .................................................................................... 68
9.4 SNMP ................................................................................................................................... 69
9.5 Access to Device via Domain Name .................................................................................... 69

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9.6 Access to Device via PPPoE Dial Up Connection ................................................................ 70

9.7 Operate via Mobile Client ................................................................................................... 71
9.7.1 Enable HiLookVision Service on Camera ................................................................. 71
9.7.2 Set Up HiLookVision ................................................................................................. 72
9.7.3 Add Camera to HiLookVision ................................................................................... 72
9.8 Wi-Fi ..................................................................................................................................... 73
9.8.1 Connect Device to Wi-Fi ........................................................................................... 73
9.9 Set ISUP ................................................................................................................................ 74
9.10 Set Open Network Video Interface................................................................................... 74
9.11 Set Network Service .......................................................................................................... 75
9.12 Set Alarm Server ................................................................................................................ 76
9.13 TCP Acceleration................................................................................................................ 76
9.14 Traffic Shaping ................................................................................................................... 76
9.15 Set SRTP ............................................................................................................................. 77
Chapter 10 System and Security ............................................................................................... 78
10.1 View Device Information .................................................................................................. 78
10.2 Restore and Default .......................................................................................................... 78
10.3 Search and Manage Log .................................................................................................... 78
10.4 Import and Export Configuration File ............................................................................... 79
10.5 Export Diagnose Information ............................................................................................ 79
10.6 Reboot ............................................................................................................................... 79
10.7 Upgrade ............................................................................................................................. 79
10.8 View Open Source Software License ................................................................................ 80
10.9 Set Live View Connection .................................................................................................. 80
10.10 Time and Date ................................................................................................................. 80
10.10.1 Synchronize Time Manually ................................................................................. 80
10.10.2 Set NTP Server ...................................................................................................... 80
10.10.3 Set DST .................................................................................................................. 81
10.11 Set RS-485 ........................................................................................................................ 81
10.12 Security ............................................................................................................................ 82
10.12.1 Authentication ..................................................................................................... 82

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10.12.2 Set IP Address Filter ............................................................................................. 82

10.12.3 Set HTTPS .............................................................................................................. 83
10.12.4 Security Audit Log ................................................................................................ 83
10.12.5 Set QoS ................................................................................................................. 84
10.12.6 Set IEEE 802.1X ..................................................................................................... 85
10.12.7 Certificate Management ...................................................................................... 85
10.12.8 Control Timeout Settings ..................................................................................... 88
10.12.9 User and Account ................................................................................................. 88
A. Device Command ................................................................................................................. 90
B. Device Communication Matrix ............................................................................................. 91

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Chapter 1 Overview

1.1 Product Introduction

The Network Speed Dome is an integration of the HD zoom camera and the PT module, ideal for
remote monitoring. The device is easy to install and operate. Through Ethernet control, the device
is able to compress and transmit images to multiple users. With network attached storage (NAS),
the device is able to store and retrieve data easily.
The device is well suited for HD monitoring in various places, such as rivers, forests, roads, railways,
airports, ports, oil fields, posts, squares, parks, scenic areas, streets, stations, stadiums, residential
blocks, libraries, shopping malls, hotels, government buildings, museums, and banks.

1.2 Key Function

The key functions of the device are as follows. Actual functions may vary for different models. You
can enable the functions as you need.
Event Function
The device detects basic events and multiple smart events.
PTZ Function
The device supports PTZ functions, such as presets, scans, patrol, and power-off memory.

1.3 System Requirement

Your computer should meet the requirements for proper visiting and operating the product.

Recommended Specifications
Microsoft Windows XP/ Windows 7/ Windows 8/ Windows 10
Operating System
Mac OS 10.13 or later
CPU Intel® Pentium® IV 3.0 GHz or higher
RAM 1 G or higher
Display 1024 × 768 resolution or higher
Internet Explorer 10 and above version, Apple Safari 12 and above
Web Browser version, Mozilla Firefox 52 and above version, Google Chrome 57 and
above version.

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Chapter 2 Device Activation and Accessing

To protect the security and privacy of the user account and data, you should set a login password
to activate the device when access the device via network.

Note
Refer to the user manual of the software client for the detailed information about the client
software activation.

2.1 Activate Device

The device need to be activated by setting a strong password before use. This part introduces
activation using different client tools.

2.1.1 Activate Device via Web Browser

Use web browser to activate the device. For the device with the DHCP enabled by default, use
SADP software or PC client to activate the device.
Before You Start
Make sure your device and your PC connect to the same LAN.
Steps
1. Change the IP address of your PC to the same subnet as the device.
The default IP address of the device is 192.168.1.64.
2. Open a web browser and input the default IP address.
3. Create and confirm the admin password.

Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

4. Click OK to complete activation and enter Live View page.

5. Modify IP address of the camera.
1) Enter IP address modification page. Configuration → Network → TCP/IP
2) Change IP address.
3) Save the settings.

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2.1.2 Activate via SADP

SADP is a tool to detect, activate and modify the IP address of the camera over the LAN.
Before You Start
● Get the SADP software from the supplied disk or the official website
http://www.hikvision.com/en/, and install the SADP according to the prompts.
● The camera and the PC that runs the SADP tool should be within the same subnet.
The following steps show how to activate one device and modify its IP address. For batch
activation and IP address modification, refer to User Manual of SADP for details.
Steps
1. Run the SADP software and search the online devices.
2. Find and select your device in online device list.
3. Input new password (admin password) and confirm the password.

Caution
STRONG PASSWORD RECOMMENDED-We highly recommend you create a strong password of
your own choosing (using a minimum of 8 characters, including upper case letters, lower case
letters, numbers, and special characters) in order to increase the security of your product. And
we recommend you reset your password regularly, especially in the high security system,
resetting the password monthly or weekly can better protect your product.

4. Click Activate to start activation.

Status of the device becomes Active after successful activation.

5. Modify IP address of the camera.
1) Select the device.
2) Change the device IP address to the same subnet as your computer by either modifying the IP
address manually or checking Enable DHCP.
3) Input the admin password and click Modify to activate your IP address modification.

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2.2 Access Device via Web Browser

Before You Start
Check the system requirement to confirm that the operating computer and web browser meets
the requirements. See System Requirement.
Steps
1. Open the web browser.
2. Input IP address of the device to enter the login interface.
3. Input user name and password.

Note
Illegal login lock is activated by default. If admin user performs seven failed password attempts
(five attempts for user/operator), the IP address is blocked for 30 minutes.
If illegal login lock is not needed, go to Configuration → System → Security → Security
Serviceto turn it off.

4. Click Login.
5. Download and install appropriate plug-in for your web browser.
For IE based web browser, webcomponents and QuickTime(TM) are optional. For non-IE based
web browser, webcomponents, QuickTime(TM), VLC and MJEPG are optional.

2.2.1 Plug-in Installation

Certain operation systems and web browser may restrict the display and operation of the device
function. You should install plug-in or complete certain settings to ensure normal display and
operation. For detailed restricted function, refer to the actual device.

Operating System Web Browser Operation

Follow pop-up prompts to
Windows Internet Explorer 10+
complete plug-in installation.
Google Chrome 57+ Click to
Windows 7 and above version
Mozilla Firefox 52+ download and install plug-in.

Plug-in installation is not

required.
Google Chrome 57+
Go to Configuration →
Mac OS Mozilla Firefox 52+ Network → Advanced
Mac Safari 12+ Settings → Network Service
to enable WebSocket or
Websockets for normal view.

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Operating System Web Browser Operation

Display and operation of
certain functions are
restricted. For example,
Playback and Picture are not
available. For detailed
restricted function, refer to
the actual device.

Note
The device only supports Windows and Mac OS system and do not support Linux system.

2.2.2 Admin Password Recovery

If you forget the admin password, you can reset the password by clicking Forget Password on the
login page after completing the account security settings.
You can reset the password by setting the security question or email.

Note
When you need to reset the password, make sure that the device and the PC are on the same
network segment.

Security Question
You can set the account security during the activation. Or you can go to Configuration → System
→ User Management, click Account Security Settings, select the security question and input your
answer.
You can click Forget Password and answer the security question to reset the admin password
when access the device via browser.
Email
You can set the account security during the activation. Or you can go to Configuration → System
→ User Management, click Account Security Settings, input your email address to receive the
verification code during the recovering operation process.

2.2.3 Illegal Login Lock

It helps to improve the security when accessing the device via Internet.
Go to Configuration → System → Security → Security Service, and enable Enable Illegal Login
Lock. Illegal Login Attempts and Locking Duration are configurable.
Illegal Login Attempts

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When your login attempts with the wrong password reach the set times, the device is locked.
Locking Duration
The device releases the lock after the setting duration.

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Chapter 3 PTZ
PTZ is an abbreviation for pan, tilt, and zoom. It means the movement options of the camera.

3.1 PTZ Control

In live view interface, you can use the PTZ control buttons to control the device panning, tilting,
and zooming.
PTZ Control Panel

Click and hold the directional button to pan/tilt

the device.

Note
● You can set Keyboard Control Speed in
Configuration → PTZ → Basic Settings. The
speed of pan/tilt movement in live view is
based on this speed level.
● You can set Max. Tilt-angle in Configuration
→ PTZ → Basic Settings to limit tilt
movement range.

Click the button, then the device keeps

panning.

Note
You can set Auto Scan Speed in Configuration
→ PTZ → Basic Settings. The higher the value
you set, the faster the device pans.

Drag the slider to adjust the speed of pan/tilt

movement.

Note
You can set Manual Control Speed in Configuration → PTZ → Basic Settings.
Compatible The control speed is same as Keyboard Control

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Speed.
Choose Pedestrian when you monitor the
Pedestrian
pedestrians.
Choose Non-motor Vehicle when you monitor
Non-motor Vehicle
the non-motor vehicles.
Choose Motor Vehicle when you monitor the
Motor Vehicle
motor vehicles.
You are recommended to set it as Auto when
Auto the application scene of the speed dome is
complicated.

To avoid blurred image resulted from fast zoom, you can check Enable Proportional Pan
in Configuration → PTZ → Basic Settings. If you enable this function, the pan/tilt speed
change according to the amount of zoom. When there is a large amount of zoom, the
pan/tilt speed will be slower for keeping the image from moving too fast on the live
view image.

Zoom in/out

Click the button, and the lens zooms in.

Click the button, and the lens zooms out.

Note
● You can set Zooming Speed in Configuration → PTZ → Basic Settings. The higher the value is,
the faster the zooming speed is.
You can set Zoom Limit in Configuration → Image → Display Settings → Other to limit the
maximum value of the total zoom (digital zoom and optical zoom).

Focus

Click the button, then the lens focuses near

and the object nearby gets clear.
Click the button, then the lens focuses far and
the object far away gets clear.

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Iris

When the image is too dark, click the button to

enlarge the iris.
When the image is too bright, click the button
to stop down the iris.

3.2 Set Preset

A preset is a predefined image position. For the defined preset, you can call the preset No. to view
the position.
Steps
1. Click to show the setting panel, and click .
2. Use the PTZ control buttons to move the lens to the desired position.
3. Select a preset number from the preset list, and click to finish the setting.

Note
Some presets are predefined with special command. You can only call them but not configure
them.

4. Repeat the steps above to set multiple presets.

Click the button to call the preset.

Click the button to delete the preset.

Note
You can delete all presets in Configuration → PTZ → Clear Config. Click Clear All Presets, and
click Save.

What to do next
Go to Configuration → PTZ → Basic Settings to set preset freezing and preset speed.
After enabling preset freezing, the live image switches directly from one preset to another,
without showing the areas between these two scenes. It also guarantees the masked area will not
be seen when the device is moving.

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3.2.1 Special Presets

You can call the following presets with special demands to enable corresponding functions.

Preset No. Function Preset No. Function

33 Auto flip 92 Set manual limits
34 Back to origin 93 Save manual limits
35 Call patrol 1 94 Remote reboot
36 Call patrol 2 95 Call OSD menu
37 Call patrol 3 96 Stop a scan
38 Call patrol 4 97 Start random scan
39 Day mode 98 Start frame scan
40 Night mode 99 Start auto scan
41 Call pattern 1 100 Start tilt scan
42 Call pattern 2 101 Start panorama scan
43 Call pattern 3 102 Call patrol 5
44 Call pattern 4 103 Call patrol 6
45 One-touch patrol 104 Call patrol 7
46 Day/Night Mode 105 Call patrol 8

3.3 Set Patrol Scan

Patrol scan is a function to automatically move among multiple presets.
Before You Start

Note
This function is only supported by certain models.
Make sure that you have defined more than one presets. See Set Preset for detailed configuration.
Steps
1. Click to show the setting panel, and click to enter patrol setting interface.
2. Select a patrol number from the list and click .
3. Click to add presets.
Preset
Select predefined preset.

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Speed
Set the speed of moving from one preset to another.
Time
It is the duration staying on one patrol point.
Delete the presets in patrol.

Adjust the preset order.

Note
A patrol can be configured with 32 presets at most, and 2 presets at least.

4. Click OK to finish a patrol setting.

5. Repeat the steps above to configure multiple patrols.
6. Operate patrols.
Call the patrol.

Stop patroling.

Delete the patrol.

Set the patrol.

Note
You can delete all patrols in Configuration → PTZ → Clear Config. Click Clear All Patrols, and
click Save.

3.3.1 Set One-Touch Patrol

The device automatically adds presets to one patrol path and starts patrol scan.
Steps
1. Set two or more presets among preset No.1 to preset No.32. For setting presets, refer to Set
Preset.
The device will automatically add presets to patrol path No.8.
2. Choose one of the following methods to enable the function.
– Click .
– Call patrol path No.8.
Select and call preset No.45.

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3.4 Set Pattern Scan

The device can move as the recorded pattern.
Steps

Note
This function is only supported by certain models.

1. Click to show the PTZ control panel, and click .

2. Select one pattern scan path that needs to be set.
3. Click to start recording pattern scan.
4. Click PTZ control buttons as demands.

Note
Recording stops when the space for pattern scan is 0%.

5. Click to complete one pattern scan path settings.

6. Click to call pattern scan.
Stop pattern scan.

Reset pattern scan path.

Delete the selected pattern scan.

Note
If you need to delete all the pattern scans, go to Configuration → PTZ → Clear Config, and check
Clear All Patterns, and click Save.

3.5 Set Limit

The device can only move within the limited range.
Steps
1. Go to Configuration → PTZ → Limit.
2. Select Limit Type.
Manual Stops
It refers to the movement range limit when you control the device manually.
Scan Stops
It refers to the movement range limit when the device scans automatically.

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Note
Scan limit is only supported by the device that has scan function.

3. Click Set and set limits according to the prompt on the live image.
4. Optional: Click Clear to clear the limit settings of the selected mode.
5. Click Save.
6. Check Enable Limit.

Note
If you need to cancal all the set patrol paths, go to Configuration → PTZ → Clear Config, select
Clear All PTZ Limited, and click Save.

Result
The device can only move within the set region after saving the settings.

3.6 Set Initial Position

Initial position refers to the relative initial position of the device azimuth. You can set the initial
position if you need to select one point in the scene as the base point.
Steps
1. Go to Configuration → PTZ → Initial Position.
2. Move the device to the needed position by manually controlling the PTZ control buttons.
3. Click Set to save the information of initial position.
Call The device moves to the set initial position.

Clear Clear the set initial position.

3.7 Set Scheduled Tasks

You can set the device to perform a certain task during a certain period.
Steps
1. Go to Configuration → PTZ → Scheduled Tasks.
2. Check Enable Scheduled Task.
3. Select the task type and set the period. For setting the period, refer to Set Arming Schedule.
4. Repeat step 3 to set more than one scheduled tasks.
5. Set Park Time. During the set task period, if you operate the device manually, the scheduled
task will be suspended. When the manual operation is over, the device will continue to perform
the scheduled task after the set park time.

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6. Click Save.

Note
If you want to clear all scheduled tasks, go to Configuration → PTZ → Clear Config, check Clear
All Scheduled Tasks, and click Save.

3.8 Set Park Action

You can set the device to perform an action (for example, preset or patrol) or return to a position
after a period of inactivity (park time).
Before You Start
Set the action type first. For example, if you want to select patrol as park action, you should set
the patrol. See Set Patrol Scan for details.
Steps
1. Go to Configuration → PTZ → Park Action.
2. Check Enable Park Action.
3. Set Park Time: the inactive time before the device starts park action.
4. Select Action Type according to your needs.
5. Select an Action Type ID, if you select patrol or preset as action type.
When the action type is patrol, action type ID stands for patrol No. When the action type is
preset, action type ID stands for preset No.
6. Click Save.

3.8.1 Set One-Touch Park

This function is used to start park instantly.
Steps
1. Refer to Set Park Action to set a park action.
2. Choose from the following methods to start one-touch park.
– Click .
– Call Preset No. 32.

3.9 Set Privacy Mask

Privacy mask enables you to cover certain areas on the live image to prevent certain spots in the
surveillance area from being live viewed and recorded.
Steps
1. Go to Configuration → PTZ → Privacy Mask.

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2. Adjust the live image to the target scene via PTZ control buttons.
3. Draw the area.

Click Draw Area, and click on the live view

Draw Area image to determine the boundary of the
mask.
Stop Drawing ClickStop Drawing after drawing the mask.

4. Click Add.
It is listed in Privacy Mask List.
5. Edit Name, Type, and Active Zoom Ratio on your demand.
Active Zoom Ratio
When the actual zoom ratio is less than the set active zoom ratio, the set area can not be
covered. When the actual zoom ratio is greater than the set active zoom ratio, the privacy
mask is valid. The maximum value of active zoom ratio depends on the camera module.
6. Repeat the steps above to set other privacy masks.
7. Check Enable Privacy Masks.

3.10 Set Smart Tracking

The device detects and tracks moving targets in the scene and keeps the target in the center of the
live image with a predefined size during the tracking process.
Steps

Note
This function is only supported by certain device models.

1. Go to Configuration → PTZ → Smart Tracking.

2. Check Enable Smart Tracking.
3. Set the Duration. The device stops tracking when the duration time is up.
4. Set the zooming control and tracking parameters.
Zooming Control
Two modes are available. Controlled by target frame or by tilt angle of the device.
By Tilt Angle
The device calculates the tracking zoom ratio automatically according to the tilt angle of
the device.

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Note
The attitude of the device affects the accuracy of this zooming control mode. For the
model with a built-in gyroscope, try to calibrate the attitude if some zooming problems
happen during tracking. See for instructions.

By Target Frame
The tracked target has a virtual frame around. The device calculates a suitable zoom ratio
according to the frame and the set Tracking Zoom Ratio. Larger value means bigger zoom
ratio.
Wait to Stop Tracking If Low Validity
The validity is an internal parameter that helps judge whether the device should keep
tracking or not. This parameter is the waiting time level before the device stops tracking
when the validity is low. Larger value means longer waiting time.
Wait to Lower Tracking Speed If Low Validity
The validity is an internal parameter that helps judge whether the PTZ channel should lower
the tracking speed or not. This parameter is the waiting time level before the device lowers
the tracking speed when the validity is low. Larger value means longer waiting time.
5. Optional: Check Tuning Mode.

Note
Tuning mode is to display the information that helps debugging the function. This mode is
reserved for technical support.

6. Click Save.

3.11 Set Power Off Memory

This function can resume the previous PTZ status of device after it restarting from a power-off.
Steps
1. Go to Configuration → PTZ → Basic Settings.
2. Select Resume Time Point. When the device stays at one position for the set resume time point
or more, the position is saved as a momory point. The device returns to the last memory point
when it restarts.
3. Click Save.

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3.12 Set PTZ Priority

The function can set the PTZ priority of different signals.
Steps
1. Go to Configuration → PTZ → Prioritize PTZ.
2. Set the priority signal and delayed time.
Network
The network signal controls the device with priority.
RS-485
The RS-485 signal controls the device with priority.
Delay
It refers to the time interval of PTZ operation controlled by different signals. When the
operation with high priority is finished, the low priority signal controls the device after the
setting interval.
3. Click Save.

3.13 Set Rapid Focus

Rapid focus is a function to reduce time of focusing comparing with that of normal focusing. To
use the function, calibration should be done first. Rapid focus may not be supported by certain
device models.
Steps
1. Go to Configuration → PTZ → Rapid Focus.
2. Add scenes for calibration.
1) Adjust the live image to a desired scene via PTZ control buttons, and click Add.
2) Set the Rate and the Calibration Point Amount of the added scene.

Note
More calibration points may increase calibration accuracy, but more focusing time is required.
The default amount is recommended.

3. Select the scene to display the calibration line.

A red line displays on live image.
4. Adjust the length and position of the line by dragging its two endpoints.

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Note
The red line is recommended to stay in the center of the scene and to cover ground at the same
time.
Double click the image to enter full screen mode.

5. Click Start Calibration.

Calibration status displays on the live image.
6. Repeat to add other scenes and complete the calibration.
7. Check Enable Height Compensation if the mounting height of the device is lower than 3 meters.
8. Check Enable after successful calibration.
9. Click Save.

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Chapter 4 Live View

It introduces the live view parameters, function icons and transmission parameters settings.

4.1 Live View Parameters

The supported functions vary depending on the model.

4.1.1 Start and Stop Live View

Click Live View. Click to start live view. Click to stop live view.

4.1.2 Aspect Ratio

Aspect Ratio is the display ratio of the width to height of the image.
● refers to 4:3 window size.
● refers to 16:9 window size.
● refers to original window size.
● refers to self-adaptive window size.

4.1.3 Live View Stream Type

Select the live view stream type according to your needs. For the detailed information about the
stream type selection, refer to Stream Type.

4.1.4 Quick Set Live View

It offers the quick access to the display settings, OSD, and video/audio on live view page.
Steps

1. Click and click General to show quick setup page.

2. Set display settings, OSD, and video/audio.

– For parameter explanation and instructions of display settings, see Display Settings.
– For parameter explanation and instructions of OSD settings, see OSD.
– For parameter explanation and instructions of audio and video settings, see Video and Audio.

4.1.5 Select the Third-Party Plug-in

When the live view cannot display via certain browsers, you can change the plug-in for live view

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according to the browser.

Steps
1. Click Live View.
2. Click to select the plug-in.
When you access the device via Internet Explorer, you can select Webcomponents or
QuickTime.When you access the device via the other browsers, you can select Webcomponents,
QuickTime, VLC or MJPEG.

4.1.6 Count Pixel

It helps to get the height and width pixel of the selected region in the live view image.
Steps
1. Click to enable the function.
2. Drag the mouse on the image to select a desired rectangle area.
The width pixel and height pixel are displayed on the bottom of the live view image.

4.1.7 Start Digital Zoom

It helps to see a detailed information of any region in the image.
Steps
1. Click to enable the digital zoom.
2. In live view image, drag the mouse to select the desired region.
3. Click in the live view image to back to the original image.

4.1.8 Conduct Regional Focus

You can enable the function to focus on certain area.
Steps
1. Click to enable regional focus.
2. Drag the mouse on the live view to draw a rectangle as the desired focus area.
3. Click to disable this function.

4.1.9 Conduct Regional Exposure

When the brightness of live view is not balanced, you can enable this function to optimize the
exposure of the selected image region.
Steps
1. Click to enable regional exposure.
2. Drag the mouse on the live view to draw a rectangle as the desired exposure area.
3. Click to disable this function.

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4.1.10 Light
Click to turn on or turn off the illuminator.

4.1.11 Lens Initialization

The lens automatically adjusts the zoom and focus value to default settings.
You can initialize the lens in two ways:
● Click on PTZ control panel to reset the lens parameters once.
● Select Lens Initialization as ON in Configuration → Image → Display Settings to reset the lens
parameters once.

4.1.12 Track Manually

In live view, manually select a target for the device to track.

Note
The function may not be supported by certain device models.

Steps
1. Click on the toolbar of the live view page.
2. Click a moving object in the live image.
The device tracks the target and keeps it in the center of live view image.

4.1.13 Conduct 3D Positioning

3D positioning is to relocate the selected area to the image center.
Steps
1. Click to enable the function.
2. Select a target area in live image.
– Left click on a point on live image: the point is relocated to the center of the live image. With
no zooming in or out effect.
– Hold and drag the mouse to a lower right position to frame an area on the live: the framed
area is zoomed in and relocated to the center of the live image.
– Hold and drag the mouse to an upper left position to frame an area on the live: the framed
area is zoomed out and relocated to the center of the live image.
3. Click the button again to turn off the function.

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4.1.14 Undervoltage Alarm

It is used to monitor the device voltage and warns you when the voltage is alarmingly low.

Note
This function is only supported by certain models.
When the device voltage is too low, a sign appears in the live view image. You are
recommended to optimize the power supply, so as to avoid device failure.
The function is on by default.

4.1.15 Display Target Information on Live View

Go to Configuration → Local → Live View Parameters for settings.

Note
Related smart function should be configured and enabled in advance.

Display POS Information

POS information refers to the target features, such as target ID, etc. Supported POS information
types varies according to device models.

4.2 Set Transmission Parameters

The live view image may be displayed abnormally according to the network conditions. In different
network environments, you can adjust the transmission parameters to solve the problem.
Steps
1. Go to Configuration → Local.
2. Set the transmission parameters as required.
Protocol
TCP
TCP ensures complete delivery of streaming data and better video quality, yet the real-time
transmission will be affected. It is suitable for the stable network environment.
UDP
UDP is suitable for the unstable network environment that does not demand high video
fluency.
MULTICAST
MULTICAST is suitable for the situation that there are multiple clients. You should set the
multicast address for them before selection.

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Note
For detailed information about multicast, refer to Multicast.

HTTP
HTTP is suitable for the situation that the third-party needs to get the stream from the
device.
Play Performance
Shortest Delay
The device takes the real-time video image as the priority over the video fluency.
Balanced
The device ensures both the real-time video image and the fluency.
Fluent
The device takes the video fluency as the priority over teal-time. In poor network
environment, the device cannot ensures video fluency even the fluency is enabled.
Custom
You can set the frame rate manually. In poor network environment, you can reduce the
frame rate to get a fluent live view. But the rule information may cannot display.
3. Click OK.

4.3 OSD Menu

When network access is unavailable, you can call the Preset No.95 to show OSD menu to start
device configuration.
Click direction buttons or and to move up and down.
Click to confirm your selection.

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Chapter 5 Video and Audio

This part introduces the configuration of video and audio related parameters.

5.1 Video Settings

This part introduces the settings of video parameters, such as, stream type, video encoding, and
resolution.
Go to setting page: Configuration → Video/Audio → Video.

5.1.1 Stream Type

For device supports more than one stream, you can specify parameters for each stream type.
Main Stream
The stream stands for the best stream performance the device supports. It usually offers the
best resolution and frame rate the device can do. But high resolution and frame rate usually
means larger storage space and higher bandwidth requirements in transmission.
Sub Stream
The stream usually offers comparatively low resolution options, which consumes less bandwidth
and storage space.
Other Streams
Steams other than the main stream and sub stream may also be offered for customized usage.

5.1.2 Video Type

Select the content (video and audio) that should be contained in the stream.
Video
Only video content is contained in the stream.
Video & Audio
Video content and audio content are contained in the composite stream.

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5.1.3 Resolution
Select video resolution according to actual needs. Higher resolution requires higher bandwidth
and storage.

5.1.4 Bitrate Type and Max. Bitrate

Constant Bitrate
It means that the stream is compressed and transmitted at a comparatively fixed bitrate. The
compression speed is fast, but mosaic may occur on the image.
Variable Bitrate
It means that the device automatically adjust the bitrate under the set Max. Bitrate. The
compression speed is slower than that of the constant bitrate. But it guarantees the image
quality of complex scenes.

5.1.5 Video Quality

When Bitrate Type is set as Variable, video quality is configurable. Select a video quality according
to actual needs. Note that higher video quality requires higher bandwidth.

5.1.6 Frame Rate

The frame rate is to describe the frequency at which the video stream is updated and it is
measured by frames per second (fps).
A higher frame rate is advantageous when there is movement in the video stream, as it maintains
image quality throughout. Note that higher frame rate requires higher bandwidth and larger
storage space.

5.1.7 Video Encoding

It stands for the compression standard the device adopts for video encoding.

Note
Available compression standards vary according to device models.

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H.264
H.264, also known as MPEG-4 Part 10, Advanced Video Coding, is a compression standard.
Without compressing image quality, it increases compression ratio and reduces the size of video
file than MJPEG or MPEG-4 Part 2.

H.264+
H.264+ is an improved compression coding technology based on H.264. By enabling H.264+, you
can estimate the HDD consumption by its maximum average bitrate. Compared to H.264, H.264+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.264+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

Note
When H.264+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

H.265
H.265, also known as High Efficiency Video Coding (HEVC) and MPEG-H Part 2, is a compression
standard. In comparison to H.264, it offers better video compression at the same resolution, frame
rate and image quality.

H.265+
H.265+ is an improved compression coding technology based on H.265. By enabling H.265+, you
can estimate the HDD consumption by its maximum average bitrate. Compared to H.265, H.265+
reduces storage by up to 50% with the same maximum bitrate in most scenes.
When H.265+ is enabled, Max. Average Bitrate is configurable. The device gives a recommended
max. average bitrate by default. You can adjust the parameter to a higher value if the video quality
is less satisfactory. Max. average bitrate should not be higher than max. bitrate.

Note
When H.265+ is enabled, Video Quality, I Frame Interval, Profile and SVC are not configurable.

Profile
This function means that under the same bitrate, the more complex the profile is, the higher the
quality of the image is, and the requirement for network bandwidth is also higher.

SVC
Scalable Video Coding (SVC) is the name for the Annex G extension of the H.264 or H.265 video

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compression standard.
The objective of the SVC standardization has been to enable the encoding of a high-quality video
bitstream that contains one or more subset bitstreams that can themselves be decoded with a
complexity and reconstruction quality similar to that achieved using the existing H.264 or H.265
design with the same quantity of data as in the subset bitstream. The subset bitstream is derived
by dropping packets from the larger bitstream.
SVC enables forward compatibility for older hardware: the same bitstream can be consumed by
basic hardware which can only decode a low-resolution subset, while more advanced hardware
will be able decode high quality video stream.

Smoothing
It refers to the smoothness of the stream. The higher value of the smoothing is, the better fluency
of the stream will be, though, the video quality may not be so satisfactory. The lower value of the
smoothing is, the higher quality of the stream will be, though it may appear not fluent.

MJPEG
Motion JPEG (M-JPEG or MJPEG) is a video compression format in which intraframe coding
technology is used. Images in a MJPEG format is compressed as individual JPEG images.

5.1.8 I-Frame Interval

I-frame interval defines the number of frames between 2 I-frames.
In H.264 and H.265, an I-frame, or intra frame, is a self-contained frame that can be independently
decoded without any reference to other images. An I-frame consumes more bits than other
frames. Thus, video with more I-frames, in other words, smaller I-frame interval, generates more
steady and reliable data bits while requiring more storage space.

5.2 Audio Settings

It is a function to set audio parameters such as audio encoding, environment noise filtering.
Go to the audio settings page: Configuration → Video/Audio → Audio.

5.2.1 Audio Input

If a built-in microphone or an external audio pick-up device is available, audio encoding, audio
input mode and input volume are configurable.
Audio Encoding
The device offers several compression standard. Select according to your need.
Audio Input
Select MicIn for the built-in microphone, and LineIn for external audio pick-up device.

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Note
MicIn is only supported by certain models.

Input volume
Adjust the volume of the audio input.

5.2.2 Environmental Noise Filter

Set it as OFF or ON. When the function is enabled, the noise in the environment can be filtered to
some extent.

5.3 Two-way Audio

It is used to realize the two-way audio function between the monitoring center and the target in
the monitoring screen.
Before You Start
● Make sure the audio input device (pick-up or microphone) and audio output device (speaker)
connected to the device is working properly. Refer to specifications of audio input and output
devices for device connection.
● If the device has built-in microphone and speaker, two-way audio function can be enabled
directly.
Steps
1. Click Live View.
2. Click on the toolbar to enable two-way audio function of the camera.
3. Click and select , move the slider to adjust the volume.
4. Click , disable the two-way audio function.

5.4 ROI
ROI (Region of Interest) encoding helps to discriminate the ROI and background information in
video compression. The technology assigns more encoding resource to the region of interest, thus
to increase the quality of the ROI whereas the background information is less focused.

5.4.1 Set ROI

ROI (Region of Interest) encoding helps to assign more encoding resource to the region of interest,
thus to increase the quality of the ROI whereas the background information is less focused.
Before You Start
Please check the video coding type. ROI is supported when the video coding type is H.264 or

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H.265.
Steps
1. Go to Configuration → Video/Audio → ROI.
2. Check Enable.
3. Select Stream Type.
4. Select Region No. in Fixed Region to draw ROI region.
1) Click Draw Area.
2) Click and drag the mouse on the view screen to draw the fixed region.
3) Click Stop Drawing.

Note
Select the fixed region that needs to be adjusted and drag the mouse to adjust its position.

5. Input the Region Name and ROI Level.

6. Click Save.

Note
The higher the ROI level is, the clearer the image of the detected region is.

7. Optional: Select other region No. and repeat the above steps if you need to draw multiple fixed
regions.

5.5 Display Info. on Stream

The information of the objects (e.g. human, vehicle, etc.) is marked in the video stream. You can
set rules on the connected rear-end device or client software to detect the events including line
crossing, intrusion, etc.
Steps
1. Go to the setting page: Configuration → Video/Audio → Display Info. on Stream.
2. Check Enable Dual-VCA.
3. Click Save.

5.6 Display Settings

It offers the parameter settings to adjust image features.
Go to Configuration → Image → Display Settings.
Click Default to restore settings.

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5.6.1 Scene Mode

There are several sets of image parameters predefined for different installation environments.
Select a scene according to the actual installation environment to speed up the display settings.

Image Adjustment
By adjusting the Brightness, Saturation, Contrast and Sharpness, the image can be best displayed.

Exposure Settings
Exposure is controlled by the combination of iris, shutter, and gain. You can adjust image effect by
setting exposure parameters.
Exposure Mode
Auto
The iris, shutter, and gain values are adjusted automatically.
You can limit the changing ranges of iris, shutter and gain by setting Max. Iris Limit, Min. Iris
Limit, Max. Shutter Limit, Min. Shutter Limit and Limit Gain for better exposure effect.
Iris Priority
The value of iris needs to be adjusted manually. The shutter and gain values are adjusted
automatically according to the brightness of the environment.
You can limit the changing ranges of the shutter and gain by setting Max. Shutter Limit, Min.
Shutter Limit and Limit Gain for better exposure effect.
Shutter Priority
The value of shutter needs to be adjusted manually. The iris and gain values are adjusted
automatically according to the brightness of the environment.
You can limit the changing ranges of the iris by setting Max. Iris Limit, Min. Iris Limit and
Limit Gain for better exposure effect.
Manual
You need to set Iris, Shutter, and Gain manually.
Slow Shutter
The higher the slow shutter level is, the slower the shutter speed is. It ensures full exposure in
underexposure condition.

Focus
It offers options to adjust the focus mode and the minimum focus distance.
Focus Mode
Auto
The device focuses automatically as the scene changes. If you cannot get a well-focused

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image under auto mode, reduce light sources in the image and avoid flashing lights.
Semi-auto
The device focuses once after the PTZ and lens zooming. If the image is clear, the focus does
not change when the scene changes.
Manual
You can adjust the focus manually on the live view page.
Min. Focus Distance
When the distance between the scene and lens is shorter than the Min. Focus Distance, the lens
does not focus.

Day/Night Switch
Day/Night Switch function can provide color images in the day mode and black/white images in
the night mode. Switch mode is configurable.
Day
The image is always in color.
Night
The image is always black/white
Auto
The camera switches between the day mode and the night mode according to the illumination
automatically.
Scheduled-Switch
Set the Start Time and the End Time to define the duration for day mode.

Note
Day/Night Switch function varies according to models.

Set Supplement Light

Steps
1. Go to Configuration → Maintenance → System Service.
2. Check Enable Supplement Light.
3. Click Save.
4. Go to Configuration → Image → Display Settings → Day/Night Switch to set supplement light
parameters.
Smart Supplement Light
This feature uses smart image processing technology to reduce overexposure caused by
supplement light.

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IR Light Mode
When the mode is set to Auto, the supplement light is automatically enabled or disabled
according to the image brightness.
Brightness Limit
Adjust the upper limit of IR light power.

BLC
If you focus on an object against strong backlight, the object will be too dark to be seen clearly.
BLC (backlight compensation) compensates light to the object in the front to make it clear. If BLC
mode is set as Custom, you can draw a red rectangle on the live view image as the BLC area.

HLC
When the bright area of the image is over-exposed and the dark area is under-exposed, the HLC
(High Light Compression) function can be enabled to weaken the bright area and brighten the dark
area, so as to achieve the light balance of the overall picture.

WDR
The WDR (Wide Dynamic Range) function helps the camera provide clear images in environment
with strong illumination differences.
When there are both very bright and very dark areas simultaneously in the field of view, you can
enable the WDR function and set the level. WDR automatically balances the brightness level of the
whole image and provides clear images with more details.

Note
When WDR is enabled, some other functions may be not supported. Refer to the actual interface
for details.

White Balance
White balance is the white rendition function of the camera. It is used to adjust the color
temperature according to the environment.

DNR
Digital Noise Reduction is used to reduce the image noise and improve the image quality. Normal
and Expert modes are selectable.
Normal
Set the DNR level to control the noise reduction degree. The higher level means stronger
reduction degree.

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Expert
Set the DNR level for both space DNR and time DNR to control the noise reduction degree. The
higher level means stronger reduction degree.

Defog
You can enable the defog function when the environment is foggy and the image is misty. It
enhances the subtle details so that the image appears clearer.

EIS
Increase the stability of video image by using jitter compensation technology.

5.6.2 Image Parameters Switch

The device automatically switches image parameters in set time periods.
Go to image parameters switch setting page: Configuration → Image → Image Parameters Switch,
and set parameters as needed.

Set Switch
Switch the image parameters to the scene automatically in certain time periods.
Steps
1. Check Enable.
2. Select and configure the corresponding time period and the scene.

Note
For the scene configuration, refer to Scene Mode.

3. Click Save.

Set Link to Preset

You can set a preset to switch the image to a linked scene.
Steps
1. Check Link to Preset.
2. Select a preset.
3. Check and set a time period and a linked scene mode.
4. Click Save.

5.6.3 Mirror
When the live view image is the reverse of the actual scene, this function helps to display the

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image normally.
Select the mirror mode as needed.

Note
The video recording will be shortly interrupted when the function is enabled.

5.6.4 Video Standard

Video standard is an ability of a video card or video display device that defines the amount of
colors that are shown and the resolution. The two most common video standard used are NTSC
and PAL. In NTSC, 30 frames are transmitted each second. Each frame is made up of 525 individual
scan lines. In PAL, 25 frames are transmitted each second. Each frame is made up of 625 individual
scan lines. Select video signal standard according to the video system in your country/region.

5.6.5 Zoom Limit

You can set a certain value to limit the maximum value of zooming.

5.7 OSD
You can customize OSD (On-screen Display) information such as device name, time/date, font,
color, and text overlay displayed on video stream.
Go to OSD setting page: Configuration → Image → OSD Settings. Set the corresponding
parameters, and click Save to take effect.
Character Set
Select character set for displayed information. If Korean is required to displayed on screen, select
EUC-KR. Otherwise, select GBK.
Displayed Information
Set camera name, date, week, and their related display format.
Text Overlay
Set customized overlay text on image.
OSD Parameters
Set OSD parameters, such as Display Mode, OSD Size, Font Color, and Alignment.

5.8 Demist
Demist is to remove the condensation on the lens and the glass window.
Enter the OSD menu and go to System Settings → System Info Settings → Demist to select a

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demist mode.
For OSD menu operations, see OSD Menu.
N.O
The function is turned on all the time.
Auto
The device automatically removes the condensation according to temperature changes.
N.C
The function is turned off all the time.

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Chapter 6 Video Recording and Picture Capture

This part introduces the operations of capturing video clips and snapshots, playback, and
downloading captured files.

6.1 Storage Settings

This part introduces the configuration of several common storage paths.

6.1.1 Memory Card

You can view the capacity, free space, status, type, and property of the memory card. Encryption
of memory card is supported to ensure data security.

Set New or Unencrypted Memory Card

Before You Start

Insert a new or unencrypted memory card to the device. For detailed installation, refer to Quick
Start Guide of the device.
Steps
1. Go to Configuration → Storage → Storage Management → HDD Management.
2. Select the memory card.

Note
If an Unlock button appears, you need to unlock the memory card first. See Detect Memory
Card Status for details.

3. Click Format to initialize the memory card.

When the Status of memory card turns from Uninitialized to Normal, the memory card is ready
for use.
4. Optional: Encrypt the memory card.
1) Click Encrypted Format.
2) Set the encryption password.
3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.

Note
Keep your encryption password properly. Encryption password cannot be found if forgotten.

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5. Optional: Define the Quota of the memory card. Input the percentage for storing different
contents according to your needs.
6. Click Save.

Set Encrypted Memory Card

Before You Start

● Insert an encrypted memory card to the device. For detailed installation, refer to Quick Start
Guide of the device.
● You need to know the correct encryption password of the memory card.
Steps
1. Go to Configuration → Storage → Storage Management → HDD Management.
2. Select the memory card.

Note
If an Unlock button appears, you need to unlock the memory card first. See Detect Memory
Card Status for details.

3. Verify the encryption password.

1) Click Parity.
2) Enter the encryption password.
3) Click OK.
When the Encryption Status turns to Encrypted, the memory card is ready for use.

Note
If the encryption password is forgotten and you still want to use this memory card, see Set New
or Unencrypted Memory Card to format and set the memory card. All existing contents will be
removed.

4. Optional: Define the Quota of the memory card. Input the percentage for storing different
contents according to your needs.
5. Click Save.

Detect Memory Card Status

The device detects the status of Hikvision memory card. You receive notifications when your
memory card is detected abnormal.
Before You Start
The configuration page only appears when a Hikvision memory card is installed to the device.
Steps
1. Go to Configuration → Storage → Storage Management → Memory Card Detection.

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2. Click Status Detection to check the Remaining Lifespan and Health Status of your memory card.
Remaining Lifespan
It shows the percentage of the remaining lifespan. The lifespan of a memory card may be
influenced by factors such as its capacity and the bitrate. You need to change the memory
card if the remaining lifespan is not enough.
Health Status
It shows the condition of your memory card. There are three status descriptions: good, bad,
and damaged. You will receive a notification if the health status is anything other than good
when the Arming Schedule and Linkage Method are set.

Note
It is recommended that you change the memory card when the health status is not "good".

3. Click R/W Lock to set the permission of reading and writing to the memory card.
1. Add a LockSelect the Lock Switch as ON.
2. Enter the password.
3. Click Save
Unlock
● If you use the memory card on the device that locks it, unlocking will be done automatically
and no unlocking procedures are required on the part of users.
● If you use the memory card (with a lock) on a different device, you can go to HDD
Management to unlock the memory card manually. Select the memory card, and click
Unlock. Enter the correct password to unlock it.
1. Remove the LockSelect the Lock Switch as OFF.
2. Enter the password in Password Settings.
3. Click Save.

Note
● Only admin user can set the R/W Lock.
● The memory card can only be read and written when it is unlocked.
● If the device, which adds a lock to a memory card, is restored to the factory settings, you can
go to HDD Management to unlock the memory card.

4. Set Arming Schedule and Linkage Method. See Set Arming Schedule and Linkage Method
Settings for details.
5. Click Save.

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6.1.2 Set FTP

You can configure the FTP server to save images which are captured by events or a timed snapshot
task.
Before You Start
Get the FTP server address first.
Steps
1. Go to Configuration → Network → Advanced Settings → FTP.
2. Configure FTP settings.
Server Address and Port
The FTP server address and corresponding port.
User Name and Password
The FTP user should have the permission to upload pictures.
If the FTP server supports picture uploading by anonymous users, you can check Anonymous
to hide your device information during uploading.
Directory Structure
The saving path of snapshots in the FTP server.
Picture Filling Interval
For better picture management, you can set the picture filing interval from 1 day to 30 days.
Pictures captured in the same time interval will be saved in one folder named after the
beginning date and ending date of the time interval.
Picture Name
Set the naming rule for captured pictures. You can choose Default in the drop-down list to
use the default rule, that is, IP address_channel number_capture time_event type.jpg (e.g.,
10.11.37.189_01_20150917094425492_FACE_DETECTION.jpg). Or you can customize it by
adding a Custom Prefix to the default naming rule.
3. Click Upload Picture to enable uploading snapshots to the FTP server.
4. Click Test to verify the FTP server.
5. Click Save.

6.1.3 Set NAS

Take network server as network disk to store the record files, captured images, etc.
Before You Start
Get the IP address of the network disk first.
Steps
1. Go to NAS setting page: Configuration → Storage → Storage Management → Net HDD.
2. Click HDD No.. Enter the server address and file path for the disk.

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Server Address
The IP address of the network disk.
File Path
The saving path of network disk files.
Mounting Type
Select file system protocol according to the operation system.
Enter user name and password of the net HDD to guarantee the security if SMB/CIFS is
selected.
3. Click Test to check whether the network disk is available.
4. Click Save.

6.1.4 Set Cloud Storage

It helps to upload the captured pictures and data to the cloud. The platform requests picture
directly from the cloud for picture and analysis. The function is only supported by certain models.
Steps

Caution
If cloud storage is enabled, the pictures are stored in the cloud storage server preferentially.

1. Go to Configuration → Storage → Storage Management → Cloud Storage.

2. Check Enable Cloud Storage.
3. Set basic parameters.
Protocol Version The protocol version of the cloud storage server.

Server IP The IP address of the cloud storage server. It supports IPv4 address.

Serve Port The port of the cloud storage server. 6001 is the default port and you
are not recommended to edit it.

User Name and The user name and password of the cloud storage server.
Password

Picture Storage Pool The ID of the picture storage region in the cloud storage server. Make
ID sure storage pool ID and the storage region ID are the same.

4. Click Test to test the configured settings.

5. Click Save.

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6.2 Video Recording

This part introduces the operations of manual and scheduled recording, playback, and
downloading recorded files.

6.2.1 Record Automatically

This function can record video automatically during configured time periods.
Before You Start
Select Trigger Recording in event settings for each record type except Continuous. See Event and
Alarm for details.
Steps
1. Go to Configuration → Storage → Schedule Settings → Record Schedule.
2. Check Enable.
3. Select a record type.

Note
The record type is vary according to different models.

Continuous
The video will be recorded continuously according to the schedule.
Motion
When motion detection is enabled and trigger recording is selected as linkage method, object
movement is recorded.
Alarm
When alarm input is enabled and trigger recording is selected as linkage method, the video is
recorded after receiving alarm signal from external alarm input device.
Motion | Alarm
Video is recorded when motion is detected or alarm signal is received from the external
alarm input device.
Motion & Alarm
Video is recorded only when motion is detected and alarm signal is received from the
external alarm input device.
Event
The video is recorded when configured event is detected.
4. Set schedule for the selected record type. Refer to Set Arming Schedule for the setting
operation.
5. Click Advanced to set the advanced settings.

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Overwrite
Enable Overwrite to overwrite the video records when the storage space is full. Otherwise
the camera cannot record new videos.
Pre-record
The time period you set to record before the scheduled time.
Post-record
The time period you set to stop recording after the scheduled time.
Stream Type
Select the stream type for recording.

Note
When you select the stream type with higher bitrate, the actual time of the pre-record and
post-record may be less than the set value.

Recording Expiration
The recordings are deleted when they exceed the expired time. The expired time is
configurable. Note that once the recordings are deleted, they can not be recovered.
6. Click Save.

6.2.2 Record Manually

Steps
1. Go to Configuration → Local.
2. Set the Record File Size and saving path to for recorded files.
3. Click Save.
4. Click to start recording. Click to stop recording.

6.2.3 Playback and Download Video

You can search, playback and download the videos stored in the local storage or network storage.
Steps
1. Click Playback.
2. Set search condition and click Search.
The matched video files showed on the timing bar.
3. Click to play the video files.
– Click to clip video files.
– Click to play video files in full screen. Press ESC to exit full screen.

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Note
Go to Configuration → Local, click Save clips to to change the saving path of clipped video files.

4. Click on the playback interface to download files.

1) Set search condition and click Search.
2) Select the video files and then click Download.

Note
Go to Configuration → Local, click Save downloaded files to to change the saving path of
downloaded video files.

6.3 Capture Configuration

The device can capture the pictures manually or automatically and save them in configured saving
path. You can view and download the snapshots.

6.3.1 Capture Automatically

This function can capture pictures automatically during configured time periods.
Before You Start
If event-triggered capture is required, you should configure related linkage methods in event
settings. Refer to Event and Alarm for event settings.
Steps
1. Go to Configuration → Storage → Schedule Settings → Capture → Capture Parameters.
2. Set the capture type.
Timing
Capture a picture at the configured time interval.
Event-Triggered
Capture a picture when an event is triggered.
3. Set the Format, Resolution, Quality, Interval, and Capture Number.
4. Refer to Set Arming Schedule for configuring schedule time.
5. Click Save.

6.3.2 Capture Manually

Steps
1. Go to Configuration → Local.

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2. Set the Image Format and saving path to for snapshots.

JPEG
The picture size of this format is comparatively small, which is better for network
transmission.
BMP
The picture is compressed with good quality.
3. Click Save.
4. Click near the live view or play back window to capture a picture manually.

6.3.3 View and Download Picture

You can search, view and download the pictures stored in the local storage or network storage.
Steps
1. Click Picture.
2. Set search condition and click Search.
The matched pictures showed in the file list.
3. Select the pictures then click Download to download them.

Note
Go to Configuration → Local, click Save snapshots when playback to change the saving path of
pictures.

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Chapter 7 Event and Alarm

This part introduces the configuration of events. The device takes certain response to triggered
alarm.

7.1 Basic Event

7.1.1 Set Motion Detection

This function detects moving objects in the detection region and trigger linkage actions.
Steps
1. Go to Configuration → Event → Basic Event → Motion Detection.
2. Check Enable Motion Detection.
3. Optional: Check Enable Motion Detection in PTZ Control, and the device detects moving targets
in PTZ movement.
4. Optional: Highlight moving objects in green.
1) Check Enable Dynamic Analysis for Motion.
2) Go to Configuration → Local to enable Rules.
5. Select Configuration Mode. Normal mode and expert mode are selectable.
– For the information about normal mode, see Normal Mode.
– For the information about expert mode, see Expert Mode.
6. Set the arming schedule. See Set Arming Schedule for details.
7. Set linkage methods. See Linkage Method Settings for details.
8. Click Save.

Normal Mode
You can set motion detection parameters according to the device default parameters.
Steps
1. Select normal mode in Configuration.
2. Set the sensitivity of normal mode. The higher the value of sensitivity is, the more sensitive the
motion detection is. If the sensitivity is set to 0, motion detection and dynamic analysis do not
take effect.
3. Click Draw Area. Click and drag the mouse on the live video, then release the mouse to finfish
drawing one area.

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Figure 7-1 Set Rules

Stop Drawing Stop drawing one area.

Clear All Clear all the areas.

4. Optional: You can set the parameters of multiple areas by repeating the above steps.

Expert Mode
You can configure different motion detection parameters for day and night according to the actual
needs.
Steps
1. Select Expert Mode in Configuration.
2. Set parameters of expert mode.
Scheduled Image Settings
OFF
Image switch is disabled.
Auto-Switch
The system switches day/night mode automatically according to environment. It displays
colored image at day and black and white image at night.
Scheduled-Switch
The system switches day/night mode according to the schedule. It switches to day mode
during the set periods and switches to night mode during the other periods.
Sensitivity
The higher the value of sensitivity is, the more sensitive the motion detection is. If scheduled
image settings is enabled, the sensitivity of day and night can be set separately.

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3. Select an Area and click Draw Area. Click and drag the mouse on the live image and then release
the mouse to finish drawing one area.

Figure 7-2 Set Rules

Stop Drawing Finish drawing one area.

Clear All Delete all the areas.

4. Click Save.
5. Optional: Repeat above steps to set multiple areas.

7.1.2 Set Video Tampering Alarm

When the configured area is covered and cannot be monitored normally, the alarm is triggered
and the device takes certain alarm response actions.
Steps
1. Go to Configuration → Event → Basic Event → Video Tampering.
2. Check Enable.
3. Set the Sensitivity. The higher the value is, the easier to detect the area covering.
4. Click Draw Area and drag the mouse in the live view to draw the area.
Stop Drawing Finish drawing.

Clear All Delete all the drawn areas.

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Figure 7-3 Set Video Tampering Area

5. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
6. Click Save.

7.1.3 Set Exception Alarm

Exception such as network disconnection can trigger the device to take corresponding action.
Steps
1. Go to Configuration → Event → Basic Event → Exception.
2. Select Exception Type.
HDD Full The HDD storage is full.

HDD Error Error occurs in HDD.

Network The device is offline.

Disconnected

IP Address Conflicted The IP address of current device is same as that of other device in the
network.

Illegal Login Incorrect user name or password is entered.

3. Refer to Linkage Method Settings for setting linkage method.

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4. Click Save.

7.1.4 Set Alarm Input

Alarm signal from the external device triggers the corresponding actions of the current device.
Before You Start

Note
This function is only supported by certain models.
Make sure the external alarm device is connected. See Quick Start Guide for cable connection.
Steps
1. Go to Configuration → Event → Basic Event → Alarm Input.
2. Check Enable Alarm Input Handling.
3. Select Alarm Input NO. and Alarm Type from the dropdown list. Edit the Alarm Name.
4. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage method.
5. Click Copy to... to copy the settings to other alarm input channels.
6. Click Save.

7.2 Smart Event

Note
● For certain device models, you need to enable the smart event function on VCA Resource page
first to show the function configuration page.
● The function varies according to different models.

7.2.1 Detect Audio Exception

Audio exception detection function detects the abnormal sound in the surveillance scene, such as
the sudden increase/decrease of the sound intensity, and some certain actions can be taken as
response.
Steps
1. Go to Configuration → Event → Smart Event → Audio Exception Detection.
2. Select one or several audio exception detection types.
Audio Loss Detection
Detect sudden loss of audio track.
Sudden Increase of Sound Intensity Detection

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Detect sudden increase of sound intensity. Sensitivity and Sound Intensity Threshold are
configurable.

Note
● The lower the sensitivity is, the more significant the change should be to trigger the
detection.
● The sound intensity threshold refers to the sound intensity reference for the detection. It is
recommended to set as the average sound intensity in the environment. The louder the
environment sound, the higher the value should be. You can adjust it according to the real
environment.

Sudden Decrease of Sound Intensity Detection

Detect sudden decrease of sound intensity. Sensitivity is configurable.
3. Refer to Set Arming Schedule for setting scheduled time. Refer to Linkage Method Settings for
setting linkage methods.
4. Click Save.

Note
The function varies according to different models.

7.2.2 Set Face Detection

It helps to detect the face in the detection region. If a face is detected, the device triggers the
linkage actions.
Steps
1. Go to Configuration → Event → Smart Event → Face Detection.
2. Check Enable Face Detection.
3. Optional: Highlight to display the face in the image.
1) Check Enable Dynamic Analysis For Face Detection.
2) Go to Configuration → Local, set Rules to Enable.
4. Set Sensitivity. The lower the sensitivity is, the profile of the face or unclear face is more
difficult to detect.
5. Set the arming schedule and linkage methods. For the information about arming schedule
settings, see Set Arming Schedule. For the information about linkage methods, see Linkage
Method Settings.
6. Click Save.

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7.2.3 Set Intrusion Detection

Intrusion detection detects the object movement of entering and loitering in a predefined area.
When intrusion occurs, the device takes linkage actions as response.
Steps
1. Go to Configuration → Event → Smart Event → Intrusion Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the
value of sensitivity is, the more easily the target is detected.

Threshold Threshold stands for the time of the target loitering in the region. If
the time that she/he stays in the region exceeds the threshold, the
alarm is triggered.

Detection Target You can specify the object type, and the device only detects the
selected type of objects.

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Figure 7-4 Draw Area

8. Click Save.
9. Repeat above steps to set other detection areas.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

7.2.4 Set Line Crossing Detection

Line crossing detection is used to detect the object movement of crossing a predefined line. When
it occurs, the device takes linkage actions as response.
Steps
1. Go to Configuration → Event → Smart Event → Line Crossing Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection line.
1) Select a Line No.. Up to 4 lines can be set in the scene.
2) Click Detection Area.
A yellow line is displayed on live image.
3) Click on the line, and drag its end points to adjust the length and position.
4) Select the Direction for the detection line.
Direction
It stands for the direction from which the object goes across the line.
A<->B
The object going across the line from both directions can be detected and alarms are

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triggered.
A->B
Only the object crossing the configured line from side A to side B can be detected.
B->A
Only the object crossing the configured line from side B to side A can be detected.

Figure 7-5 Draw Line

6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the
value is, the more easily the target is detected.

Detection Target You can specify the object type, and the device only detects the
selected type of objects.

8. Click Save.
9. Repeat above steps to set other lines.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

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7.2.5 Set Region Entrance Detection

Region entrance detection is used to detect the object movement of entering a predefined area.
When it occurs, the device takes linkage actions as response.
Steps
1. Go to Configuration → Event → Smart Event → Region Entrance Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the
value is, the more easily the target is detected.

Detection Target You can specify the object type, and the device only detects the
selected type of objects.

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Figure 7-6 Draw Area

8. Click Save.
9. Repeat above steps to set other regions.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

7.2.6 Set Region Exiting Detection

Region exiting detection is used to detect the objects movement of exiting from a predefined area.
When it occurs, the device takes linkage actions as response.
Steps
1. Go to Configuration → Event → Smart Event → Region Exiting Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.

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2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity It stands for the sensitivity of detecting an target. The higher the
value is, the more easily the target is detected.

Detection Target You can specify the object type, and the device only detects the
selected type of objects.

Figure 7-7 Draw Area

8. Click Save.
9. Repeat above steps to set other regions.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

7.2.7 Set Object Removal Detection

Object removal detection detects whether the objects are removed from the predefined detection
area, such as exhibits on display. When it occurs, the device takes linkage actions as response.
Steps
1. Go to Configuration → Event → Smart Event → Object Removal Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection area.

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1) Select a Region No.. Up to 4 regions can be set.

2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity The value of the sensitivity defines the size of the object which can
trigger the alarm, when the sensitivity is high, a very small object can
trigger the alarm.

Threshold The threshold is the time of the objects removed from the area. If you
set the value as 10, alarm is triggered after the object disappears
from the area for 10 seconds.

Figure 7-8 Draw Area

8. Click Save.
9. Repeat above steps to set other regions.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

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7.2.8 Set Unattended Baggage Detection

Unattended baggage detection is used to detect the objects left over in the predefined area.
Linkage methods are triggered after the object is left and stays in the area for a set time period.
Steps
1. Go to Configuration → Event → Smart Event → Unattended Baggage Detection.
2. Check Enable.
3. Optional: Click Lock to lock PTZ control to prevent the interruption from other PTZ related
action during configuration.
Normally, the PTZ control is automatically locked when you enter the configuration interface.
You can manually resume the lock when the countdown is over.
4. Adjust the live image to the desired scene by using PTZ control buttons.
5. Draw detection area.
1) Select a Region No.. Up to 4 regions can be set.
2) Click Detection Area.
3) Click on the live image to draw the boundaries of the detection area, and right click to
complete drawing.
6. Optional: Set the minimum size and the maximum size for the target to improve detection
accuracy. Only targets whose size are between the maximum size and the minimum size trigger
the detection.
1) Click Max. Size, and drag the mouse on live image. If you want to change the size, click the
button and draw again.
2) Click Min. Size, and drag the mouse on the live image. If you want to change the size, click the
button and draw again.
7. Set detection parameters.
Sensitivity The value of the sensitivity defines the size of the object which can
trigger the alarm, when the sensitivity is high, a very small object can
trigger the alarm.

Threshold It stands for the time of the objects left in the area. Alarm is triggered
after the object is left and stays in the area for the set time period.

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Figure 7-9 Draw Area

8. Click Save.
9. Repeat above steps to set other regions.
10. Set arming schedule. See Set Arming Schedule.
11. Set linkage method. See Linkage Method Settings.

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Chapter 8 Arming Schedule and Alarm Linkage

Arming schedule is a customized time period in which the device performs certain tasks. Alarm
linkage is the response to the detected certain incident or target during the scheduled time.

8.1 Set Arming Schedule

Set the valid time of the device tasks.
Steps
1. Click Arming Schedule.
2. Drag the time bar to draw desired valid time.

Note
Up to 8 periods can be configured for one day.

3. Adjust the time period.

– Click on the selected time period, and enter the desired value. Click Save.
– Click on the selected time period. Drag the both ends to adjust the time period.
– Click on the selected time period, and drag it on the time bar.
4. Optional: Click Copy to... to copy the same settings to other days.
5. Click Save.

8.2 Linkage Method Settings

You can enable the linkage functions when an event or alarm occurs.

8.2.1 Trigger Alarm Output

If the device has been connected to an alarm output device, and the alarm output No. has been
configured, the device sends alarm information to the connected alarm output device when an
alarm is triggered.
Steps

Note
This function is only supported by certain models.

1. Go to Configuration → Event → Basic Event → Alarm Output.

2. Set alarm output parameters.

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Automatic Alarm For the information about the configuration, see Automatic Alarm.

Manual Alarm For the information about the configuration, see Manual Alarm.

3. Click Save.

Automatic Alarm
Set the automatic alarm parameters, then the device triggers an alarm output automatically in the
set arming schedule.
Steps
1. Set automatic alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Custom a name for the alarm output.
Delay
It refers to the time duration that the alarm output remains after an alarm occurs.
2. Set the alarming schedule. For the information about the settings, see Set Arming Schedule.
3. Click Copy to… to copy the parameters to other alarm output channels.
4. Click Save.

Manual Alarm
You can trigger an alarm output manually.
Steps
1. Set the manual alarm parameters.
Alarm Output No.
Select the alarm output No. according to the alarm interface connected to the external alarm
device.
Alarm Name
Edit a name for the alarm output.
Delay
Select Manual.
2. Click Manual Alarm to enable manual alarm output.
3. Optional: Click Clear Alarm to disable manual alarm output.

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8.2.2 FTP/NAS/Memory Card Uploading

If you have enabled and configured the FTP/NAS/memory card uploading, the device sends the
alarm information to the FTP server, network attached storage and memory card when an alarm is
triggered.
Refer to Set FTP to set the FTP server.
Refer to Set NAS for NAS configuration.
Refer to Set New or Unencrypted Memory Card for memory card storage configuration.

8.2.3 Send Email

Check Send Email, and the device sends an email to the designated addresses with alarm
information when an alarm event is detected.
For email settings, refer to Set Email.

Set Email
When the email is configured and Send Email is enabled as a linkage method, the device sends an
email notification to all designated receivers if an alarm event is detected.
Before You Start
Set the DNS server before using the Email function. Go to Configuration → Network → Basic
Settings → TCP/IP for DNS settings.
Steps
1. Go to email settings page: Configuration → Network → Advanced Settings → Email.
2. Set email parameters.
1) Input the sender's email information, including the Sender's Address, SMTP Server, and
SMTP Port.
2) Optional: If your email server requires authentication, check Authentication and input your
user name and password to log in to the server.
3) Set the E-mail Encryption.
● When you select SSL or TLS, and disable STARTTLS, emails are sent after encrypted by SSL
or TLS. The SMTP port should be set as 465.
● When you select SSL or TLS and Enable STARTTLS, emails are sent after encrypted by
STARTTLS, and the SMTP port should be set as 25.

Note
If you want to use STARTTLS, make sure that the protocol is supported by your email server.
If you check the Enable STARTTLS while the protocol is not supported by your email sever,
your email is sent with no encryption.

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4) Optional: If you want to receive notification with alarm pictures, check Attached Image. The
notification email has 3 attached alarm pictures about the event with configurable image
capturing interval.
5) Input the receiver's information, including the receiver's name and address.
6) Click Test to see if the function is well configured.
3. Click Save.

8.2.4 Notify Surveillance Center

Check Notify Surveillance Center, the alarm information is uploaded to the surveillance center
when an alarm event is detected.

8.2.5 Smart Tracking

Check Smart Tracking, and the device tracks the target when an alarm event is detected.

Note
This function is only supported by certain models.

8.2.6 Trigger Recording

Check Trigger Recording, and the device records the video about the detected alarm event.
For recording settings, refer to Video Recording and Picture Capture

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Chapter 9 Network Settings

9.1 TCP/IP
TCP/IP settings must be properly configured before you operate the device over network. IPv4 and
IPv6 are both supported. Both versions can be configured simultaneously without conflicting to
each other.
Go to Configuration → Network → Basic Settings → TCP/IP for parameter settings.
NIC Type
Select a NIC (Network Interface Card) type according to your network condition.
IPv4
Two IPv4 modes are available.
DHCP
The device automatically gets the IPv4 parameters from the network if you check DHCP. The
device IP address is changed after enabling the function. You can use SADP to get the device
IP address.

Note
The network that the device is connected to should support DHCP (Dynamic Host
Configuration Protocol).

Manual
You can set the device IPv4 parameters manually. Input IPv4 Address, IPv4 Subnet Mask, and
IPv4 Default Gateway, and click Test to see if the IP address is available.
IPv6
Three IPv6 modes are available.
Route Advertisement
The IPv6 address is generated by combining the route advertisement and the device Mac
address.

Note
Route advertisement mode requires the support from the router that the device is connected
to.

DHCP
The IPv6 address is assigned by the server, router, or gateway.

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Manual
Input IPv6 Address, IPv6 Subnet, IPv6 Default Gateway. Consult the network administrator
for required information.
MTU
It stands for maximum transmission unit. It is the size of the largest protocol data unit that can
be communicated in a single network layer transaction.
The valid value range of MTU is 1280 to 1500.
DNS
It stands for domain name server. It is required if you need to visit the device with domain name.
And it is also required for some applications (e.g., sending email). Set Preferred DNS Server and
Alternate DNS server properly if needed.
Dynamic Domain Name
Check Enable Dynamic Domain Name and input Register Domain Name. The device is
registered under the register domain name for easier management within the local area
network.

Note
DHCP should be enabled for the dynamic domain name to take effect.

9.1.1 Multicast
Multicast is group communication where data transmission is addressed to a group of destination
devices simultaneously.
Go to Configuration → Network → Basic Settings → Multicast for the multicast settings.
IP Address
It stands for the address of multicast host.
Stream Type
The stream type as the multicast source.
Video Port
The video port of the selected stream.
Audio Port
The audio port of the selected stream.

9.1.2 Multicast Discovery

Check the Enable Multicast Discovery, and then the online network camera can be automatically
detected by client software via private multicast protocol in the LAN.

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9.2 Port
The device port can be modified when the device cannot access the network due to port conflicts.

Caution
Do not modify the default port parameters at will, otherwise the device may be inaccessible.
Go to Configuration → Network → Basic Settings → Port for port settings.
HTTP Port
It refers to the port through which the browser accesses the device. For example, when the
HTTP Port is modified to 81, you need to enter http://192.168.1.64:81 in the browser for login.
HTTPS Port
It refers to the port through which the browser accesses the device with certificate. Certificate
verification is required to ensure the secure access.
RTSP Port
It refers to the port of real-time streaming protocol.
SRTP Port
It refers to the port of secure real-time transport protocol.
Server Port
It refers to the port through which the client adds the device.
Enhanced SDK Service Port
It refers to the port through which the client adds the device. Certificate verification is required
to ensure the secure access.
WebSocket Port
TCP-based full-duplex communication protocol port for plug-in free preview.
WebSockets Port
TCP-based full-duplex communication protocol port for plug-in free preview. Certificate
verification is required to ensure the secure access.

Note
● Enhanced SDK Service Port, WebSocket Port, and WebSockets Port are only supported by
certain models.
● For device models that support that function, go to Configuration → Network → Advanced
Settings → Network Service to enable it.

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9.3 Port Mapping

By setting port mapping, you can access devices through the specified port.
Before You Start
When the ports in the device are the same as those of other devices in the network, refer to Port
to modify the device ports.
Steps
1. Go to Configuration → Network → Basic Settings → NAT.
2. Select the port mapping mode.
Auto Port Mapping Refer to Set Auto Port Mapping for detailed information.

Manual Port Refer to Set Manual Port Mapping for detailed information.
Mapping

3. Click Save.

9.3.1 Set Auto Port Mapping

Steps
1. Check Enable UPnP™, and choose a friendly name for the camera, or you can use the default
name.
2. Select the port mapping mode to Auto.
3. Click Save.

Note
UPnP™ function on the router should be enabled at the same time.

9.3.2 Set Manual Port Mapping

Steps
1. Check Enable UPnP™, and choose a friendly name for the device, or you can use the default
name.
2. Select the port mapping mode to Manual, and set the external port to be the same as the
internal port.
3. Click Save.
What to do next
Go to the router port mapping settings interface and set the port number and IP address to be the
same as those on the device. For more information, refer to the router user manual.

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9.3.3 Set Port Mapping on Router

The following settings are for a certain router. The settings vary depending on different models of
routers.
Steps
1. Select the WAN Connection Type.
2. Set the IP Address, Subnet Mask and other network parameters of the router.
3. Go to Forwarding → Virtual Severs, and input the Port Number and IP Address.
4. Click Save.
Example
When the cameras are connected to the same router, you can configure the ports of a camera as
80, 8000, and 554 with IP address 192.168.1.23, and the ports of another camera as 81, 8001, 555,
8201 with IP 192.168.1.24.

Figure 9-1 Port Mapping on Router

Note
The port of the network camera cannot conflict with other ports. For example, some web
management port of the router is 80. Change the camera port if it is the same as the management
port.

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9.4 SNMP
You can set the SNMP network management protocol to get the alarm event and exception
messages in network transmission.
Before You Start
Before setting the SNMP, you should download the SNMP software and manage to receive the
device information via SNMP port.
Steps
1. Go to the settings page: Configuration → Network → Advanced Settings → SNMP.
2. Check Enable SNMPv1, Enable SNMP v2c or Enable SNMPv3.

Note
The SNMP version you select should be the same as that of the SNMP software.
And you also need to use the different version according to the security level required. SNMP v1
is not secure and SNMP v2 requires password for access. And SNMP v3 provides encryption and
if you use the third version, HTTPS protocol must be enabled.

3. Configure the SNMP settings.

4. Click Save.

9.5 Access to Device via Domain Name

You can use the Dynamic DNS (DDNS) for network access. The dynamic IP address of the device
can be mapped to a domain name resolution server to realize the network access via domain
name.
Before You Start
Registration on the DDNS server is required before configuring the DDNS settings of the device.
Steps
1. Refer to TCP/IP to set DNS parameters.
2. Go to the DDNS settings page: Configuration → Network → Basic Settings → DDNS.
3. Check Enable DDNS and select DDNS type.
DynDNS
Dynamic DNS server is used for domain name resolution.
NO-IP
NO-IP server is used for domain name resolution.
4. Input the domain name information, and click Save.
5. Check the device ports and complete port mapping. Refer to Port to check the device port , and
refer to Port Mapping for port mapping settings.
6. Access the device.

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By Browsers Enter the domain name in the browser address bar to access the
device.

By Client Software Add domain name to the client software. Refer to the client manual
for specific adding methods.

9.6 Access to Device via PPPoE Dial Up Connection

This device supports the PPPoE auto dial-up function. The device gets a public IP address by ADSL
dial-up after the device is connected to a modem. You need to configure the PPPoE parameters of
the device.
Steps
1. Go to Configuration → Network → Basic Settings → PPPoE.
2. Check Enable PPPoE.
3. Set the PPPoE parameters.
Dynamic IP
After successful dial-up, the dynamic IP address of the WAN is displayed.
User Name
User name for dial-up network access.
Password
Password for dial-up network access.
Confirm
Input your dial-up password again.
4. Click Save.
5. Access the device.
By Browsers Enter the WAN dynamic IP address in the browser address bar to
access the device.

By Client Software Add the WAN dynamic IP address to the client software. Refer to the
client manual for details.

Note
The obtained IP address is dynamically assigned via PPPoE, so the IP address always changes
after rebooting the camera. To solve the inconvenience of the dynamic IP, you need to get a
domain name from the DDNS provider (e.g. DynDns.com). Refer to Access to Device via Domain
Name for detail information.

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9.7 Operate via Mobile Client

HiLookVision is an application for mobile devices. Using the App, you can view live image, receive
alarm notification and so on.

Note
HiLookVision service should be supported by the camera.

9.7.1 Enable HiLookVision Service on Camera

HiLookVision service should be enabled on your camera before using the service.
You can enable the service through SADP software or Web browser.

Enable HiLookVision Service via Web Browser

Follow the following steps to enable HiLookVision Service via Web Browser.
Before You Start
You need to activate the camera before enabling the service.
Steps
1. Access the camera via web browser.
2. Enter platform access configuration interface. Configuration → Network → Advanced Settings
→ Platform Access
3. Select HiLookVision as the Platform Access Mode.
4. Check Enable.
5. Click and read "Terms of Service" and "Privacy Policy" in pop-up window.
6. Create a verification code or change the old verification code for the camera.

Note
The verification code is required when you add the camera to HiLookVision service.

7. Save the settings.

Enable HiLookVision Service via SADP Software

This part introduce how to enable HiLookVision service via SADP software of an activated camera.

Steps
1. Run SADP software.
2. Select a camera and enter Modify Network Parameters page.
3. Check Enable HiLookVision.

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4. Create a verification code or change the old verification code.

Note
The verification code is required when you add the camera to HiLookVision service.

5. Click and read "Terms of Service" and "Privacy Policy".

6. Confirm the settings.

9.7.2 Set Up HiLookVision

Steps
1. Get and install HiLookVision application by the following ways.
Visit https://appstore.hikvision.com to download the application according to your mobile phone
system.Visit the official site of our company. Then go to Support → Tools → Hikvision App
Store.Scan the QR code below to download the application.

Note
If errors like "Unknown app" occur during the installation, solve the problem in two ways.
Visit https://appstore.hikvision.com/static/help/index.html to refer to the troubleshooting.Visit
https://appstore.hikvision.com/, and click Installation Help at the upper right corner of the
interface to refer to the troubleshooting.

2. Start the application and register for a HiLookVision user account.

3. Log in after registration.

9.7.3 Add Camera to HiLookVision

Steps
1. Connect your mobile device to a Wi-Fi.
2. Log into the HiLookVision app.
3. In the home page, tap "+" on the upper-right corner to add a camera.
4. Scan the QR code on camera body or on the Quick Start Guide cover.

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Note
If the QR code is missing or too blur to be recognized, you can also add the camera by inputting
the camera's serial number.

5. Input the verification code of your camera.

Note
● The required verification code is the code you create or change when you enable
HiLookVision service on the camera.
● If you forget the verification code, you can check the current verification code on Platform
Access configuration page via web browser.

6. Tap Connect to a Network button in the popup interface.

7. Choose Wired Connection.
8. Connect the camera to the router with a network cable and tap Connected in the result
interface.

Note
The router should be the same one which your mobile phone has connected to.

9. Tap Add in the next interface to finish adding.

For detailed information, refer to the user manual of the HiLookVision app.

9.8 Wi-Fi
Connect the device to wireless network by setting Wi-Fi parameters.

Note
This function is only supported by certain device models.

9.8.1 Connect Device to Wi-Fi

Before You Start
Refer to the user manual of wireless router or AP to set SSID, key, and other parameters.
Steps
1. Go to TCP/IP settings page: Configuration → Network → Basic Configuration → TCP/IP.
2. Select Wlan to set the parameters. Refer to TCP/IP for detailed configuration.

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Note
For stable use of Wi-Fi, it is not recommended to use DHCP.

3. Go to Wi-Fi settings page: Configuration → Network → Advanced Configuration → Wi-Fi.

4. Set and save the parameters.
1) Click Search.
2) Select a SSID, which should be the same as that of wireless router or AP.
The parameters of the network is automatically shown in Wi-Fi.
3) Select the Network Mode as Manage.
4) Input the key to connect the wireless network. The key should be that of the wireless
network connection you set on the router.
What to do next
Go to TCP/IP settings page: Configuration → Network → Basic Configuration → TCP/IP, and click
Wlan to check the IPv4 Address and log in the device. See Access Device via Web Browser for
detailed information.

9.9 Set ISUP

When the device is registered on ISUP platform (formerly called Ehome), you can visit and manage
the device, transmit data, and forward alarm information over public network.
Steps
1. Go to Configuration → Network → Advanced Settings → Platform Access.
2. Select ISUP as the platform access mode.
3. Select Enable.
4. Select a protocol version and input related parameters.
5. Click Save.
Register status turns to Online when the function is correctly set.

9.10 Set Open Network Video Interface

If you need to access the device through Open Network Video Interface protocol, you can
configure the user settings to enhance the network security.
Steps
1. Go to Configuration → Network → Advanced Settings → Integration Protocol.
2. Check Enable Open Network Video Interface.
3. Click Add to configure the Open Network Video Interface user.
Delete Delete the selected Open Network Video Interface user.

Modify Modify the selected Open Network Video Interface user.

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4. Click Save.
5. Optional: Repeat the steps above to add more Open Network Video Interface users.

9.11 Set Network Service

You can control the ON/OFF status of certain protocol as desired.
Steps

Note
This function varies according to different models.

1. Go to Configuration → Network → Advanced Settings → Network Service.

2. Set network service.
WebSocket & WebSockets
WebSocket or WebSockets protocol should be enabled if you use Google Chrome 57 and its
above version or Mozilla Firefox 52 and its above version to visit the device. Otherwise, live
view, image capture, digital zoom, etc. cannot be used.
If the device uses HTTP, enable WebSocket.
If the device uses HTTPS, enable WebSockets.
When you use WebSockets, select the Server Certificate.

Note
Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.

SDK Service & Enhanced SDK Service

Check Enable SDK Service to add the device to the client software with SDK protocol.
Check Enable Enhanced SDK Service to add the device to the client software with SDK over
TLS protocol.
When you use Enhanced SDK Service, select the Server Certificate.

Note
● Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.
● When set up connection between the device and the client software, it is recommended to
use Enhanced SDK Service and set the communication in Arming Mode to encrypt the data
transmission. See the user manual of the client software for the arming mode settings.

TLS (Transport Layer Security)

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The device offers TLS1.1 and TLS1.2. Enable one or more protocol versions according to your
need.
Bonjour
Uncheck to disable the protocol.
3. Click Save.

9.12 Set Alarm Server

The device can send alarms to destination IP address or host name through HTTP, HTTPS, or ISUP
protocol. The destination IP address or host name should support HTTP, HTTP, or ISUP data
transmission.
Steps
1. Go to Configuration → Network → Advanced Settings → Alarm Server.
2. Enter Destination IP or Host Name, URL, and Port.
3. Select Protocol.

Note
HTTP, HTTPS, and ISUP are selectable. It is recommended to use HTTPS, as it encrypts the data
transmission during communication.

4. Click Test to check if the IP or host is available.

5. Click Save.

9.13 TCP Acceleration

TCP acceleration is used to improve latency and reduce packet loss caused by network congestion
in poor network condition, and guarantee the fluency of live view.

9.14 Traffic Shaping

Traffic shaping is used to shape and smooth video data packet before transmission.
It helps to improve latency and reduce packet loss caused by network congestion and ensure the
video quality as well. Shaping level is configurable.

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9.15 Set SRTP

The Secure Real-time Transport Protocol (SRTP) is a Real-time Transport Protocol (RTP) internet
protocol, intended to provide encryption, message authentication and integrity, and replay attack
protection to the RTP data in both unicast and multicast applications.
Steps
1. Go to Configuration → Network → Advanced Settings → SRTP.
2. Select Server Certificate.
3. Select Encrypted Algorithm.
4. Click Save.

Note
● Only certain device models support this function.
● If the function is abnormal, check if the selected certificate is abnormal in certificate
management.

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Chapter 10 System and Security

It introduces system maintenance, system settings and security management, and explains how to
configure relevant parameters.

10.1 View Device Information

You can view device information, such as Device No., Model, Serial No. and Firmware Version.
Enter Configuration → System → System Settings → Basic Information to view the device
information.

10.2 Restore and Default

Restore and Default helps restore the device parameters to the default settings.
Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Click Restore or Default according to your needs.
Restore Reset device parameters, except user information, IP parameters and
video format to the default settings.

Default Reset all the parameters to the factory default.

Note
Be careful when using this function. After resetting to the factory
default, all the parameters are reset to the default settings.

10.3 Search and Manage Log

Log helps locate and troubleshoot problems.
Steps
1. Go to Configuration → System → Maintenance → Log.
2. Set search conditions Major Type, Minor Type, Start Time, and End Time.
3. Click Search.
The matched log files will be displayed on the log list.
4. Optional: Click Export to save the log files in your computer.

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10.4 Import and Export Configuration File

It helps speed up batch configuration on other devices with the same parameters.
Steps
1. Export configuration file.
1) Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2) Click Device Parameters and input the encryption password to export the current
configuration file.
3) Set the saving path to save the configuration file in local computer.
2. Import configuration file.
1) Access the device that needs to be configured via web browser.
2) Click Browse to select the saved configuration file.
3) Input the encryption password you have set when exporting the configuration file.
4) Click Import.

10.5 Export Diagnose Information

Diagnose information includes running log, system information, hardware information.
Go to Configuration → System → Maintenance → Upgrade & Maintenance. Check desired
diagnose information and click Diagnose Information to export corresponding diagnose
information of the device.

10.6 Reboot
You can reboot the device via browser.
Go to Configuration → System → Maintenance → Upgrade & Maintenance, and click Reboot.

10.7 Upgrade
Before You Start
You need to obtain the correct upgrade package.

Caution
DO NOT disconnect power during the process, and the device reboots automatically after upgrade.

Steps
1. Go to Configuration → System → Maintenance → Upgrade & Maintenance.
2. Choose one method to upgrade.

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Firmware Locate the exact path of the upgrade file.

Firmware Directory Locate the directory which the upgrade file belongs to.

3. Click Browse to select the upgrade file.

4. Click Upgrade.

10.8 View Open Source Software License

Go to Configuration → System → System Settings → About Device, and click View Licenses.

10.9 Set Live View Connection

It controls the remote live view connection amount.
Live view connection controls the maximun live view that can be streamed at the same time.
Enter Configuration → System → Maintenance → System Service to set the upper limit of
the remote connection number.

10.10 Time and Date

You can configure time and date of the device by configuring time zone, time synchronization and
Daylight Saving Time (DST).

10.10.1 Synchronize Time Manually

Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click Manual Time Sync..
4. Choose one time synchronization method.
– Select Set Time, and manually input or select date and time from the pop-up calendar.
Check Sync. with computer time to synchronize the time of the device with that of the local PC.
5. Click Save.

10.10.2 Set NTP Server

You can use NTP server when accurate and reliable time source is required.
Before You Start
Set up a NTP server or obtain NTP server information.

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Steps
1. Go to Configuration → System → System Settings → Time Settings.
2. Select Time Zone.
3. Click NTP.
4. Set Server Address, NTP Port and Interval.

Note
Server Address is NTP server IP address.

5. Click Test to test server connection.

6. Click Save.

10.10.3 Set DST

If the region where the device is located adopts Daylight Saving Time (DST), you can set this
function.
Steps
1. Go to Configuration → System → System Settings → DST.
2. Check Enable DST.
3. Select Start Time, End Time and DST Bias.
4. Click Save.

10.11 Set RS-485

RS-485 is used to connect the device to external device. You can use RS-485 to transmit the data
between the device and the computer or terminal when the communication distance is too long.
Before You Start
Connect the device and computer or termial with RS-485 cable.
Steps
1. Go to Configuration → System → System Settings → RS-485.
2. Set the RS-485 parameters.

Note
You should keep the parameters of the device and the computer or terminal all the same.

3. Click Save.

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10.12 Security
You can improve system security by setting security parameters.

10.12.1 Authentication
You can improve network access security by setting RTSP and WEB authentication.
Go to Configuration → System → Security → Authentication to choose authentication protocol
and method according to your needs.
RTSP Authentication
Digest and digest/basic are supported, which means authentication information is needed when
RTSP request is sent to the device. If you select digest/basic, it means the device supports
digest or basic authentication. If you select digest, the device only supports digest
authentication.
RTSP Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in RTSP authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.
WEB Authentication
Digest and digest/basic are supported, which means authentication information is needed when
WEB request is sent to the device. If you select digest/basic, it means the device supports digest
or basic authentication. If you select digest, the device only supports digest authentication.
WEB Digest Algorithm
MD5, SHA256 and MD5/SHA256 encrypted algorithm in WEB authentication. If you enable the
digest algorithm except for MD5, the third-party platform might not be able to log in to the
device or enable live view because of compatibility. The encrypted algorithm with high strength
is recommended.

Note
Refer to the specific content of protocol to view authentication requirements.

10.12.2 Set IP Address Filter

IP address filter is a tool for access control. You can enable the IP address filter to allow or forbid
the visits from the certain IP addresses.
IP address refers to IPv4.

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Steps
1. Go to Configuration → System → Security → IP Address Filter.
2. Check Enable IP Address Filter.
3. Select the type of IP address filter.
Forbidden IP addresses in the list cannot access the device.

Allowed Only IP addresses in the list can access the device.

4. Edit the IP address filter list.

Add Add a new IP address or IP address range to the list.

Modify Modify the selected IP address or IP address range in the list.

Delete Delete the selected IP address or IP address range in the list.

5. Click Save.

10.12.3 Set HTTPS

HTTPS is a network protocol that enables encrypted transmission and identity authentication,
which improves the security of remote access.
Steps
1. Go to Configuration → Network → Advanced Settings → HTTPS.
2. Check Enable.
3. Optional: Check HTTPS Browsing to access the device only via HTTPS protocol.
4. Select a server certificate.

Note
● Complete certificate management before selecting server certificate. Refer to Certificate
Management for detailed information.
● If the function is abnormal, check if the selected certificate is abnormal in Certificate
Management.

5. Click Save.

10.12.4 Security Audit Log

The security audit logs refer to the security operation logs. You can search and analyze the security
log files of the device so as to find out the illegal intrusion and troubleshoot the security events.
Security audit logs can be saved on device internal storage. The log will be saved every half hour
after device booting. Due to limited storage space, you can also save the logs on a log server.

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Search Security Audit Logs

You can search and analyze the security log files of the device so as to find out the illegal intrusion
and troubleshoot the security events.
Steps

Note
This function is only supported by certain camera models.

1. Go to Configuration → System → Maintenance → Security Audit Log.

2. Select log types, Start Time, and End Time.
3. Click Search.
The log files that match the search conditions will be displayed on the Log List.
4. Optional: Click Export to save the log files to your computer.

Set Log Server

The log server should support syslog (RFC 3164) over TLS.
Before You Start
● Install client and CA certificates before configuration. Refer to Certificate Management for
detailed information.
● Select certificates according to the requirement of the log server. If two-way authentication is
required, select the CA certificate and the client certificate. If one-way authentication is
required, select the CA certificate only.
Steps
1. Check Enable Log Upload Server.
2. Optional: Check Enable Encrypted Transmission if you want the log data to be encrypted.
3. Input Log Server IP and Log Server Port.
4. Optional: Select client certificate.
5. Select CA certificate to the device.
6. Click Test to test the settings.
7. Click Save.

10.12.5 Set QoS

QoS (Quality of Service) can help improve the network delay and network congestion by setting
the priority of data sending.

Note
QoS needs support from network device such as router and switch.

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Steps
1. Go to Configuration → Network → Advanced Configuration → QoS.
2. Set Video/Audio DSCP, Alarm DSCP and Management DSCP.

Note
Network can identify the priority of data transmission. The bigger the DSCP value is, the higher
the priority is. You need to set the same value in router while configuration.

3. Click Save.

10.12.6 Set IEEE 802.1X

You can authenticate user permission of the connected device by setting IEEE 802.1X.
Go to Configuration → Network → Advanced Settings → 802.1X, and enable the function.
Select protocol and version according to router information. User name and password of server
are required.

Note
● If you set the Protocol to EAP-TLS, select the Client Certificate and CA Certificate.
● If the function is abnormal, check if the selected certificate is abnormal in Certificate
Management.

10.12.7 Certificate Management

It helps to manage the server/client certificates and CA certificate, and to send an alarm if the
certificates are close to expiry date, or are expired/abnormal.

Server Certificate/Client Certificate

Note
The device has default self-signed server/client certificate installed. The certificate ID is default.

Create and Install Self-signed Certificate

Steps
1. Go to Configuration → System → Security → Certificate Management.
2. Click Create Self-signed Certificate.
3. Input certificate information.

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Note
The input certificate ID cannot be the same as the existing ones.

4. Click OK to save and install the certificate.

The created certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain functions, the function name is shown in the column
Functions.
5. Optional: Click Certificate Property to see the certificate details.
Install Self-signed Request Certificate
You can send the self-signed certificate to a trusted third-party for the signature, and install the
certificate to the device.
Before You Start
Create a self-signed certificate first. See Create and Install Self-signed Certificate for instructions.
Steps
1. Go to Configuration → System → Security → Certificate Management.
2. Select a self-signed certificate from the Server/Client Certificate list.
3. Click Create Certificate Request.
4. Input request information.
5. Click OK.
The certificate request details are displayed in a pop-up window.
6. Copy the request content and save it as a request file.
7. Send the file to a trusted-third party for signature.
8. After receiving the certificated sent back from the third-party, install it to the device.
1) Click Import.
2) Input Certificate ID.

Note
The input certificate ID cannot be the same as the existed ones.

3) Click Browse to select the certificate file.

4) Select Self-signed Request Certificate.
5) Click OK.
The imported certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain function, the function name is shown in the column
Functions.
9. Optional: Click Certificate Property see the certificate details.

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Install Other Authorized Certificate

If you already has an authorized certificate (not created by the device), you can import it to the
device directly.
Steps
1. Go to Configuration → System → Security → Certificate Management.
2. Click Import.
3. Input Certificate ID.

Note
The input certificate ID cannot be the same as the existed ones.

4. Click Browse to select the certificate file.

5. Select Certificate and Key and select a Key Type according to your certificate.
Independent Key If your certificate has a independent key, select this option.
Browse to select the private key and input the private-key password.

PKCS#12 If your certificate has the key in the same certificate file, select this
option and input the password.

6. Click OK.
The imported certificate is displayed in the Server/Client Certificate list.
If the certificate is used by certain function, the function name is shown in the column
Functions.

Install CA Certificate

Before You Start

Prepare a CA certificate in advance.
Steps
1. Go to Configuration → System → Security → Certificate Management.
2. Input Certificate ID.

Note
The input certificate ID cannot be the same as the existing ones.

3. Click Browse to select the certificate file.

4. Click OK.
The imported certificate is displayed in the CA Certificate list.
If the certificate is used by certain functions, the function name is shown in the Functions
column.

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Enable Certificate Expiration Alarm

Steps
1. Check Enable Certificate Expiration Alarm. If enabled, you will receive an email or the camera
links to the surveillance center that the certificate will expire soon, or is expired or abnormal.
2. Set the Remind Me Before Expiration (day), Alarm Frequency (day) and Detection Time (hour).

Note
● If you set the reminding day before expiration to 1, then the camera will remind you the day
before the expiration day. 1 to 30 days are available. Seven days is the default reminding
days.
● If you set the reminding day before expiration to 1, and the detection time to 10:00, and the
certificate will expire in 9:00 the next day, the camera will remind you in 10:00 the first day.

3. Click Save.

10.12.8 Control Timeout Settings

If this function is enabled, you will be logged out when you make no operation (not including
viewing live image) to the device via web browser within the set timeout period.
Go to Configuration → System → Security → Advanced Security to complete settings.

10.12.9 User and Account

Set User Account and Permission

The administrator can add, modify, or delete other accounts, and grant different permission to
different user levels.

Caution
To increase security of using the device on the network, please change the password of your
account regularly. Changing the password every 3 months is recommended. If the device is used in
high-risk environment, it is recommended that the password should be changed every month or
week.

Steps
1. Go to Configuration → System → User Management → User Management.
2. Click Add. Enter User Name, select Level, and enter Password. Assign remote permission to
users based on needs.
Administrator

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The administrator has the authority to all operations and can add users and operators and
assign permission.
User
Users can be assigned permission of viewing live video, setting PTZ parameters, and changing
their own passwords, but no permission for other operations.
Operator
Operators can be assigned all permission except for operations on the administrator and
creating accounts.
Modify Select a user and click Modify to change the password and
permission.

Delete Select a user and click Delete.

Note
The administrator can add up to 31 user accounts.

3. Click OK.

Simultaneous Login
The administrator can set the maximum number of users logging into the system through web
browser simultaneously.
Go to Configuration → System → User Management, click General and set Simultaneous Login.

Online Users
The information of users logging into the device is shown.
Go to Configuration → System → User Management → Online Users to view the list of online
users.

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A. Device Command

Scan the following QR code to get device common serial port commands.

Note that the command list contains the commonly used serial port commands for all Hikvision
network cameras.

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B. Device Communication Matrix

Scan the following QR code to get device communication matrix.

Note that the matrix contains all communication ports of Hikvision network cameras.

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