AVIATION

COMPENSATION SURVEY
Sponsored by:

September 5th, 2017

Conducted by:

THE WYNFORD GROUP

Toll Free: 1-877-264-5166

[email protected] www.wynfordgroup.com
 2017 AVIATION COMPENSATION SURVEY

TABLE OF CONTENTS

Page

Foreword ......................................................................................................... 3

Introduction ..................................................................................................... 4

Methodology .................................................................................................... 5

Participants ...................................................................................................... 7

Benefit & Retirement Programs ..................................................................... 8

Employee Benefits ...........................................................................................................8
Pension / Retirement .......................................................................................................9

Employer Practices ....................................................................................... 10

Compensation Practices ................................................................................................10
Short Term Incentive Plans (STIPs) ..............................................................................11
Long Term Incentive Plans (LTIPs) ...............................................................................12
Vacation .........................................................................................................................13
Hours of Work ................................................................................................................14
Premiums .......................................................................................................................18
Service Recognition Program ........................................................................................19
Travel .............................................................................................................................19

Statistical Terms & Definitions ..................................................................... 21

Appendix A – Cash Data Analysis ............................................................... 22

Comparison by Industry ................................................................................................22
Comparisons 2017 to 2013 ............................................................................................37

Appendix B – Benchmark Position Descriptions ........................................ 46

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FOREWORD

I am pleased to present a copy of the 2017 Aviation Compensation Survey produced by the Wynford
Group for the Canadian Business Aviation Association. This report includes salary and employer
practice data for positions that are common to business aviation across Canada, and will be an
invaluable planning tool for flight mangers, corporate flight departments and others who are managing
their business while facing looming labour shortages in key aviation professions.

I would like to thank the CBAA steering committee members for their guidance, as well as Gail Evans
and Mitchell Wilkins of the Wynford Group for their expertise and professionalism in seeing the project
to completion.

This report is being distributed at no charge to those who completed the survey – one of the numerous
unique and valuable benefits that the CBAA is pleased to offer its members. As the CBAA has done
with its Economic Impact Study, the Compensation Study will be updated annually (or as required) and
will incorporate some of the recommended changes suggested by our members.

For more on how the CBAA supports its members and the $12.1 billion business aviation community, I
invite you to visit our website at www.cbaa-acaa.ca.

Warm regards and safe flights!

Rudy Toering
President & CEO
Canadian Business Aviation Association

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INTRODUCTION

The Wynford Group is very pleased to present the results of the 2017 Canadian Aviation
Compensation Survey sponsored by The Canadian Business Aviation Association (CBAA). There
were 45 industry organizations who participated in the 2017 report which is more than double the
custom version that was conducted in 2013/14.

In addition to providing the specific results of the 2017 survey by industry group, we have produced
comparison table of 2017 to 2013 results where data is available. Please note that there are
differences in the survey samples, as there was a larger proportion of 2017 participants from smaller
companies as well as a greater proportion of corporate aviation departments. However, this report still
provides a guide to the changes over the last four years.

We are certainly interested to receive feedback on the results as that enables us to continually improve
the survey. If you have any question regarding the survey results or are interested in custom survey
reports please contact The Wynford Group directly at:

Mitch Wilkins or Gail Evans at

1-877-264-5166
[email protected]

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METHODOLOGY
This custom survey provides a summary of employment practices and compensation data collected during the
summer of 2017. On behalf of the CBAA, The Wynford Group collected and analyzed data for the following 51
positions:

M ANAGEMENT FLIGHT CREW

101 - Director, Flight Operations (DFO) 501 - Chief Pilot
102 - Director of Maintenance 502 - Deputy Chief Pilot
103 - Maintenance Manager 503 - Captain, Heavy Long Range (MTOW 75,000 lbs+)
104 - Purchasing Manager 504 - Captain, Heavy Jet (MTOW 40-75,000 lbs)
105 - Customer Service Manager 505 - Captain, Medium Jet (MTOW 20-40,000 lbs)
106 - Flight Attendant Manager 506 - Captain, Light Jet (MTOW 14-20,000 lbs)
107 - Ramp Manager 507 - First Officer, Heavy Long Range (MTOW 75,000 lbs+)
108 - Charter Sales Manager 508 - First Officer, Heavy Jet
109 - FBO Manager 509 - First Officer, Medium Jet
110 - Safety Management System Manager 510 - First Officer, Light Jet
111 - Flight Operations Training Manager 511 - Captain, Turbo Prop (greater than 19 pax)
512 - Captain, Turbo Prop (over 12,500 less than or equal 19 pax)
ADMINISTRATIVE / SALES ROLES 513 - Captain, Turbo Prop (under 12,500 lbs)
201 - Flight Coordinator (aka Travel Services Coordinator) 514 - First Officer, Turbo Prop (greater than 19 pax)
202 - Charter Sales Coordinator 515 - First Officer, Turbo Prop (over 12,500 less than or equal 19 pax)
203 - Duty Officer (aka Dispatcher) 516 - First Officer, Turbo Prop (under 12,500 lbs)
204 - Crew Scheduler
205 - Aircraft Purchaser / Buyer SAFETY
206 - Stores Manager 601 - Director, Safety
207 - Stores Lead 602 - Flight Safety Officer/Specialist
208 - Stores Clerk 603 - Ramp Safety Officer/Specialist
209 - Customer Service Representative
ROTARY
RAMP ATTENDANTS 701 - Rotary Chief Pilot
301 - Ramp Lead 702 - Rotary Pilot
302 - Ramp Attendant

M AINTENANCE
401 - Maintenance Crew Chief
402 - Maintenance Supervisor / Planner
403 - AME, ACA
404 - AME Apprentice
405 - Avionics, AME
406 - Avionics, Apprentice
407 - Quality Assurance Manager
408 - Quality Control Inspector

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CASH DATA METHODOLOGY NOTES:

 Annual Hours Worked – Reported figures are based on full-time annual salaries. For all non-pilot
positions, annual salaries based on 37.5 – 40 hour work weeks were left as is. Hourly or part-time
salaries were adjusted upwards to reflect a 40 hour work week schedule.

 Pilot salaries were not adjusted and are strictly based upon the recorded annual salaries.

 To ensure the statistical relevance of all reported results and to protect the anonymity of participants, only
sub-categories where a minimum of three organizations provided data have been reported.

 Where required, weighting was used to ensure that a single company represented no more than 20% of a
reported position data.


th th th th
This report details the market 25 , 50 , 60 and 75 percentiles, as well as the market average for each
reported position. Detailed market analysis appears in Appendix A and the benchmark job descriptions
for the survey appear in Appendix B.

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PARTICIPANTS

Aim Aviation Enbridge North Cariboo

Air Bus Execaire Pattison Airways
Airside FBO Fast Air Porter
Air Sprint Flight North Pratt & Whitney
Alpha Aviation Forbes Bros Shaw Communications
ATCO Future Technologies Sky Service
Aurora Jet Partners - Airside Hawker West Sobeys
Aviation CMP Irving Oil Transport StarLink
AVMAX JDS Mining - Jeffco Aviation STARS
Bailey Helicopters JGL Cattle Summit Air
Barrick Gold Kal Aviation Sunwest Aviation
Cathton Investments Kreos Aviation Valard
Chartright Magna Flight Operations Walmart
Cougar Helicopters Morningstar Air Express West Jet
New United Goderich WestWind

REVENUE INDUSTRY

EMPLOYEE COUNT

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BENEFIT & RETIREMENT PROGRAMS

Employee Benefits
 The Average Total Budget for Benefits is 10.87% of base salary.

BENEFIT COSTS PAID BY EMPLOYER

% of Orgs Average % Paid by Normal Coverage Received
BENEFIT
Provide Company Per Annum Average

Employee Life Insurance 100% 85.19% 2 X pay

$9,886 Spouse
Dependent Life Insurance 83.33% 85.65%
$5,455 Dependent
Accidental Death &
92.5% 84.80% 1.89 X pay
Dismemberment (24 Hour)

Travel Accident 87.5% 86.11% Max $2,656,875

Extended Healthcare 80% 83.20% 90.59%

Provincial Healthcare Premiums 47.5% 85.71%

Prescription Drugs 92.5% 81.29% 81.67%

Dental Care – Basic 92.50% 80% 84.780%

Dental Care Supplementary

67.5% $5,000 or 77.71% 63.75% or $2,566 max
e.g. Periodontal, Endodontic

Vision Care 75% 84.35% $226 per 23.43 mths

Short Term Disability

77.5% 85.63% 73.93% of pay
(percentages)
Short Term Disability
17 wks
(coverage in weeks)
Long Term Disability
90% 43.60% 63% of pay
(percentages)
Long Term Disability 19 wks (duration) 22.5 mths
(qualifying/coverage) qualifying period or to age 65
Employee & Family
72.5% 95.65% $650 max
Assistance Plan
Healthcare Spending
45% 98.64% $1,722
Account

Perquisite Spending Account* 12.5% 100% $300

* Defined as specific value account that can be used for education, time off, wellness, or extra benefits.

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GROUP BENEFITS WAITING PERIOD

 Following are the average percentage of responding organizations:

AVERAGE % RESPONSE
EMPLOYMENT TYPE NOT
IMMEDIATELY 3 MONTHS 6 MONTHS OTHER
OFFERED

Full Time Salaried 39.02 60.98 2.44 7.32 2.44

Full Time Hourly 12.20 60.98 2.44 2.44 7.32

Regular Part Time (> than 20

9.76 41.46 4.88 2.44 21.95
hours/ week)

Part Time (< 20 hours / week) 7.32 9.76 --- 2.44 60.98

Temporary --- 12.20 2.44 --- 56.10

Casual/On Call 2.44 4.88 --- 4.88 63.41

Pension / Retirement
% of Orgs
PENSION/RETIREMENT Average $ or % Paid by Company
Provide
Pension Plan (Defined Benefit) 3.80% to YMPE;
17.24%
In Pension Formula as a % of Salary 1.00% over YMPE

IF DB, Employee Contribution Required as a % 5.00% to YMPE;

10.34%
of Salary --% over YMPE

Pension (Defined Contribution) Employer 5.29% of annual salary to YMPE;

27.59%
Contribution as a % of Salary 4.00% over YMPE
Pension (Defined Contribution) Minimum
3.75% to YMPE;
Required Employee Contribution as a % of 13.79%
4.00% over YMPE
Salary
RRSP (Defined Contribution) Employer
75.86% Range 2.09% to 4.72% of salary
Contribution

RRSP (Defined Contribution) Minimum

48.28% Range 2.38% to 9.33% of salary
Required Employee Contribution

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EMPLOYER PRACTICES

Compensation Practices

COMPENSATION PRACTICES
 Following are the average percentage of responding organizations:

Support Flight
Maintenance FBO (Ramp
EMPLOYMENT TYPE Services & Operations Sales
(AME’s) Attendants)
Admin (Pilots)

Step/Pay Scales 46.34 60.98 53.66 26.83 12.20

Broad-banding 9.76 7.32 4.88 2.44 4.88

Skill-based pay 12.20 21.95 31.71 2.44 7.32

Traditional merit pay 36.59 29.27 24.39 7.32 19.51

Signing bonus 4.88 4.88 4.88 --- 2.44

Retention bonus 4.88 9.76 9.76 2.44 2.44

Non-monetary
39.02 41.46 39.02 17.07 19.51
recognition rewards
Suggestion system
7.32 4.88 2.44 2.44 ---
with cash awards
Employee Referral
14.63 21.95 21.95 9.76 12.20
Bonus
Education/Tuition
43.90 41.46 39.02 19.51 17.07
Reimbursement
Professional Fees
39.02 36.59 26.83 4.88 7.32
Reimbursement
Group discounts,
31.71 34.15 29.27 14.63 14.63
rebates, etc.

TRAINING BONDS
 37% of organizations require training bonds.
 100% of responding organizations reported they are paid by the Employer
 100% of responding organizations reported repayment amount is pro-rated for time served.

SERVICE REQUIREMENT
EMPLOYEE GROUP
before bond has to be re-paid
Flight Crew (Pilots) 0% - 6 months 22.22% - 12 months 66.67% - 24 months 11.11% - Other

Maintenance (AME’s) 0% - 6 months 33.33% - 12 months 50.00% - 24 months 16.67% - Other

FBO Operations 0% - 6 months 50.00% - 12 months 50.00% - 24 months 0.00% - Other

Ramp Attendants 0% - 6 months 50.00% - 12 months 50.00% - 24 months 0.00% - Other

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Short-Term Incentive Plans (STIPs)

Definitions:
 Individual Bonus - A form of additional compensation paid to an employee as a reward for achieving specific
goals or predetermined targets.
 Team Bonus - A form of additional compensation paid to members of a team of employees as a reward for
achieving specific goals or predetermined targets.
 Gainsharing Award - A payment whereby an employer agrees to share a portion of profits or cost savings when
certain productivity gains are achieved.
 Commission - The amount of money that an individual receives based on the level of sales he or she has
obtained. The sales person is provided a specific payment (typically a % of sale or specific fee per sale) based on
the amount of sales obtained which is in addition to the standard salary based on the amount of sales obtained.
 Profit Sharing - A plan that provides a payment to employees based on a share of the profits of the company.

 69% of organizations currently have an annual bonus/short-term cash incentive (STIP) plan in place.

EMPLOYEE AVERAGE % RESPONSE STI Target

Comp.
GROUP Gain-
Individ. Team Comm- Profit % of Base
ELIGIBLE sharing Other
Bonus Bonus ission Sharing Salary (Avg)
Award

Management 70.97 9.68 --- --- 32.26 3.23 14.00%

Administration /
29.03 12.90 --- 16.13 25.81 3.23 5.19%
Sales
Ramp
6.45 --- --- --- 16.13 --- ---
Attendants

Maintenance 38.71 6.45 --- --- 29.03 3.23 8.10%

FBO Operations 6.45 --- --- --- 16.13 --- 3.67%

Flight Crew 38.71 6.45 0.00 0.00 29.03 3.23 9.14%

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Long Term Incentive Plans (LTIPs)

Definitions:
 Stock Options – Call option on the common stock of a company, granted by the company to an employee as part
of the employee's remuneration package.
 SARs/Phantom Shares – SARs, Stock Appreciation Rights (similar to Phantom Shares). SARs are a method for
companies to give their management or employees a bonus if the company performs well financially; an incentive
plan based on increases in the stock over time.
 Share Grants – The issuance of an award, such as a stock option, to key employees under a stock plan. A stock
option grants the employee the right to purchase a certain number of shares of the company's stock at a
predetermined price.
 Employee Share Purchases – A company-run program in which participating employees can purchase company
shares at a discounted price.
 Restricted Share Units – RSU is the promise of issuing stock or cash at a specific lapse or vest date. RSUs,
awardees do not own the shares, do not have voting rights, and they may or may not receive dividend payments,
depending on the RSU structure.
 Performance Share Units – Shares of company stock given to managers only if certain company- wide
performance criteria are met, such as earnings per share targets.
 Long Term Cash Plan – The LTIP is a performance based variable incentive plan that supports both retention
and performance motivation objectives that is paid in cash rather than equity.

 24% of organizations currently have a long-term incentive (LTIP) plan in place.

% RESPONSE OF COMPANIES PROVIDING LTIPs

EMPLOYEE LTI Target
Mid-Term
Comp.
GROUP SARs/ Employee Restricted Perf. Cash
Stock Share % of Base
ELIGIBLE Phantom Share Share Share Plan
Options Grants Salary
Shares Purchase Units Units (max 3
years)

Management 40.00 10.00 20.00 20.00 20.00 10.00 50.00 13.75%

Administration /
--- --- --- 20.00 --- --- --- ---
Sales
Maintenance --- --- --- 30.00 10.00 --- --- 30.00%

Flight Crew --- --- --- 20.00 10.00 --- --- 30.00%

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 Following are the average percentage of responding organizations:

EMPLOYEE WAITING PERIOD - % RESPONSE

GROUP Immediately 3 months 12 months Not offered

Management 44.44 11.11 22.22 22.22

Administration /
--- 33.33 33.33 33.33
Sales
Ramp
--- --- 50.00 50.00
Attendants

Maintenance --- 25.00 25.00 50.00

FBO Operations 33.33 --- 33.33 33.33

Flight Crew 20.00 20.00 20.00 40.00

Other --- --- 50.00 50.00

Vacation Policy

% RESPONSE
# OF
WEEKS YEARS OF SERVICE REQUIRED FOR ELIGIBILITY OF VACATION WEEKS
VACATION
0 1st 2-4 5 6-10 11-15 16-20
Yrs Yr Yr Yrs Yrs Yrs Yrs

1 week 100.00 --- --- --- --- --- ---

2 weeks 50.00 45.45 4.55 --- --- --- ---

3 weeks 11.76 26.47 20.59 32.35 8.83 --- ---

4 weeks --- --- 6.90 20.69 68.96 3.45 ---

5 weeks --- --- --- --- 30.00 35.00 35.00

 29% of organizations give new employees credit for previous experience when determining vacation.

 Those organizations give new employees up to a maximum credit of 4 weeks for 10 years of previous experience.

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Hours of Work

Definitions:
 Flex Days - days that are granted by the company as personal days to be schedule, not earned hours by the
employee. Flex days usually allotted per month or quarter rather than annually, cannot be banked, and must be taken
within a set fiscal year.
 Sick Days - a number of days allotted by the company within a fiscal year specifically for days that employees are
unscheduled absent due to illness.
 Personal Days - a number of days allotted by the company within a fiscal year specifically for days that employees are
unscheduled absent due to appointments/ family issues.

 12.8% of organizations provide flex days.

NORMAL WEEKLY FLEX DAYS SICK DAYS PERSONAL DAYS

EMPLOYEE GROUP
HOURS (Avg) PER YEAR (Avg) PER YEAR (Avg) PER YEAR (Avg)
Management 39.13 6.40 7.76 4.86
Administration /
39.44 12.00 7.44 4.00
Sales
Ramp Attendants 39.82 --- 7.18 5.00

Maintenance 40.00 8.50 7.88 5.00

FBO Operations 40.50 --- 7.18 4.50

Flight Crew 35.83 8.50 7.47 5.33

Other 40.00 --- --- 5.00

 12.8% of organizations provide flex days.

 Comments:
 Flex days include personal days.
 Flight crew hours are based on need for flight duty and reserve days. Depending upon flight schedule, they may
work more or less than 40 hours in a week. Their salary and benefits are based on a 40 hour work week.
 High variability in weekly hours for flight crew. Flex/sick/personal days are tracked but not limited (nor abused).
Expectation is 10 maximum for majority, less for flight crew.
 Sick days are allowed with no yearly maximum and no carry-over.

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 81% of organizations do NOT give flex days include sick/personal days.

 Following are the average number of sick days that are allowed to be carried forward into the next year and the
percentage of organization that don’t offer the option:

AVG # OF
EMPLOYMENT TYPE NOT OFFERED
DAYS
Full Time Salaried 16.5 90.48%

Full Time Hourly 16.5 66.67%

Regular Part Time (> than 20 hours/week) 16.5 66.67%

Part Time (< 20 hours/week) --- 76.19%

Temporary --- 80.95%

Casual/On Call --- 76.19%

ADDITIONAL HOURS PAYMENT

METHODS USED TO RECOGNIZE ADDITIONAL HOURS (% OF PARTICIPANTS)

EMPLOYEE GROUP PAID OUT VALUE TIME OFF IN LIEU VALUE
0X 1X 1.5X 2X Other 0X 1X 1.5X 2X Discr Other

Management 40.00 --- 5.71 --- 11.43 22.86 14.29 2.86 --- 25.71 ---

Administration / Sales 8.57 --- 40.00 --- --- --- 22.86 25.71 2.86 14.29 ---

Ramp Attendants 2.86 --- 37.14 --- --- --- 5.71 14.29 --- 2.86 ---

Maintenance --- 20.00 25.71 2.86 8.57 --- --- 20.00 25.71 2.86 8.57

FBO Operations 2.86 --- 37.14 --- --- --- 8.57 14.29 --- 2.86 ---

Flight Crew 20.00 --- 42.86 --- 5.71 8.57 17.14 11.43 --- 11.43 ---

Other --- --- --- --- --- --- --- 2.86 --- --- ---

 Comments:
 All eligible employees bank their OT and OT is also paid out quarterly if time off not used
 Except in highly unusual circumstances, additional compensation for overtime will not be paid to overtime-
exempt employees as overtime has already been contemplated in establishing the pay level for the job.
 Time and one half are paid on hours worked in excess of 8 hours per day and or in excess of 40 hours per week.
Double time is paid on all hours worked in excess of 12 hours in a day

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BANKED TIME

% OF PARTICIPANTS PROVIDING BANKED TIME TO EACH EMPLOYEE GROUP

EMPLOYEE GROUP Support Flight
Maintenance FBO (Ramp
Services & Operations Sales
(AME’s) Attendants)
Administration (Pilots)
Management 28.57 19.05 14.29 9.52 9.52

Administration / Sales 61.90 19.05 14.29 14.29 19.05

Ramp Attendants 9.52 9.52 9.52 33.33 9.52

Maintenance 19.05 9.52 52.38 19.05 9.52

FBO Operations 19.05 9.52 9.52 14.29 9.52

Flight Crew 9.52 23.81 9.52 9.52 9.52

STATUTORY HOLIDAY COMPENSATION

STATUTORY HOLIDAY COMPENSATION (% OF PARTICIPANTS)

EMPLOYEE GROUP
Banked time Time in Lieu Overtime Rate Straight Time

Management 5.56 50.00 8.33 19.44

Administration / Sales 13.89 33.33 44.44 2.78

Ramp Attendants 22.22 16.67 38.89 ---

Maintenance 22.22 36.11 47.22 2.78

FBO Operations 13.89 25.00 41.67 ---

Flight Crew 11.11 33.33 36.11 8.33

Other --- 11.11 8.33 ---

 Other includes:
 Staff preference for a payout of OT or day in lieu
 Hourly employees are paid 1.5 OT rate if working

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BREAKS & LUNCH POLICY

% OF PARTICIPANTS PROVIDING BREAKS TO EACH EMPLOYEE GROUP

All breaks
EMPLOYEE GROUP 15 minute
Half hour Half hour scheduled
Hour paid Hour unpaid formal
paid unpaid along with
breaks
shift
Management 16.13 29.03 12.90 25.81 3.23 12.90
Administration /
9.68 32.26 9.68 22.58 12.90 6.45
Sales
Ramp Attendants --- 32.26 3.23 12.90 22.58 ---

Maintenance 19.35 25.81 12.90 29.03 22.58 12.90

FBO Operations 6.45 19.35 3.23 16.13 12.90 3.23

Flight Crew 9.68 9.68 12.90 12.90 9.68 25.81

Other --- 3.23 3.23 3.23 --- ---

 Other includes:
 Depends on work Schedule
 Flight crew fit in meals on shift if required.

FLEXIBLE WORK ARRANGEMENTS

% OF PARTICIPANTS PROVIDING FLEXIBLE WORK ARRANGEMENTS TO EACH
EMPLOYEE GROUP
TYPE Flight
Maintenance Ramp
Management Sales Admin Operations
(AME’s) Attendants
(Pilots)
Full-time
telecommuting/ 20.83 4.17 12.50 8.33 8.33 ---
Work from home
Part-time
telecommuting/ 20.83 8.33 25.00 4.17 4.17 ---
Work from home

Job-sharing 4.17 --- 4.17 4.17 4.17 4.17

Sabbatical leave 12.50 8.33 12.50 12.50 4.17 4.17

Flexible hours 70.83 25.00 54.17 25.00 37.50 4.17

Voluntary reduction
12.50 4.17 12.50 12.50 12.50 4.17
of working hours

Phased-in
4.17 --- 4.17 4.17 4.17 ---
retirement

Compressed work
8.33 --- 25.00 4.17 8.33 ---
week

Extended parental
12.50 4.17 12.50 8.33 12.50 4.17
leaves

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SAFETY BOOTS / SHOE ALLOWANCE

Avg
CLASSIFICATION Renewal Time-frame Comments
Amount
$141.67 Annually  $400. - 12 month - uniform allowance
Flight Crew (Pilots)
$120.00 18 Months  as needed
$162.50 2 Years
$150.00 3 Years
 $450. per year, includes clothing as well
$138.50 Annually
Maintenance  $400. - 12 month - uniform allowance
$125.00 2 Years
(AME’s)
$150.00 3 Years  $300. annual includes uniform pieces
 as needed
$107.50 Annually  $400. - 12 month - uniform allowance
FBO Operations
$150.00 2 Years

$122.14 Annually  $400. - 12 month - uniform allowance

Ramp Attendants
$158.33 2 Years  $75. one time

Premiums
SHIFT PREMIUMS – AMOUNT / START TIME OF SHIFT / END TIME OF SHIFT
 18% of participants reported a Shift Premium.
 Not enough data to provide Shift Premium Amounts/Start Time of Shift/End Time of Shift.
 Comments:
 30 Minutes paid lunch break for over night shift
 Airline premium - 2.00 for shift 6PM to 6AM
 Any shift that runs past 3am is considered a night shift and would receive a premium
 Provide a 2.5 premium to compensate for continuous hours (working 1 week-end out of 6) Provide a 5 premium
for irregular hours (evening)
 Weekend shift is from Friday to Sunday, work for 3 days, 12 hours per day, off from Monday to Thursday.

SHIFT PREMIUMS – ELIGIBILITY / PREMIUM AMOUNT

ELIGIBILITY
EMPLOYEE TYPE
% OF RESPONDENTS
Support & Administration 14.29

Flight Crew (Pilots) 28.57

Maintenance (AME’s) 85.71

Ramp Attendants 14.29

Customer Service 28.57

FBO Operations 14.29

 Not enough data to provide Premium Amounts.

 Comments:
 AMEs have an extra 0.15 per endorsements, max of 0.45 per hour
 Any hourly employee required to work an evening shift - only manufacturing employees work evening shifts

BILINGUAL PREMIUMS – ELIGIBILITY / PREMIUM AMOUNT

 Not enough data to provide Bilingual Eligibility / Premium Amount.

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Service Recognition Program

 The following table indicates intervals of service and the average amount spent on each service interval.

INTERVALS OF SERVICE
EMPLOYMENT % OF RESPONDENTS
TYPE More Than
5 Years 10 Years 15 Years 20 Years 25 Years
25 Years

Intervals recognized 80.77 96.15 76.92 73.08 73.08 53.85

Average Amount
188.21 344.12 575.00 767.31 1,351.92 1,025.00
spent

 Other includes:
 30, 1000. In addition to the award, they receive a memento as well at each milestone.
 Department lunch provided in recognition
 Individual basis
 Non-Monetary Items (less than 500)

Travel
 $.48 per/km. is the average Mileage Reimbursement rate that is paid to employees.

AVERAGE VEHICLE
EMPLOYEE GROUP
ALLOWANCE AMOUNT

Management $687.50 per month

Administration / Sales $750.00 per month

RELOCATION ASSISTANCE
REGION CANADA INTERNATIONAL REPAYMENT
MAXIMUM MAXIMUM MAXIMUM PROVISIONS
EMPLOYEE GROUP
AMOUNT AMOUNT AMOUNT (I.E. MINIMUM SERVICE
(Average) (Average) (Average) REQUIREMENT?)

3 yrs service
Management 22,500 21,333 25,000
2 yrs service
Administration /
5,000 12,000 10,000 2 yrs service
Sales
3 yrs service
Maintenance 22,500 18,500 25,000
2 yrs service
3 yrs service
Flight Crew 40,000 21,333 40,000
2 yrs service

Other 40,000 40,000 40,000 3 yrs service

 Other:
 SAR Cabin Crew
 Situational

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PER DIEMS / MEAL ALLOWANCES

MIN # OF HOURS AWAY
EMPLOYEE GROUP AVERAGE FLAT AMOUNT FROM BASE
(Average)

Flight Crew (Pilots) $74 2.3

Maintenance
$78 2.5
(AME’s)

FBO Operations $100 3.0

Ramp Attendants $83 3.0

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STATISTICAL TERMS & DEFINITIONS

Base Salary The annual regular salary of each incumbent.

The total of items Base Salary plus Cash Bonus or Profit Sharing provided
Total Cash
during an annual period (in annual $).

25th Percentile Represents the figure below which 25% of the data points lie.

50th Percentile
Represents the figure below which 50% of the data points lie.
(Median)

75th Percentile Represents the figure below which 75% of the data points lie.

90th Percentile Represents the figure below which 90% of the data points lie.

Represents the total value of all data points, divided by the number of data
Average (Mean)
points.

# of Orgs. The number of organizations who provided data for this position

# of Inc. The number of actual employees who were included for this position

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APPENDIX A – CASH DATA ANALYSIS

COMPARISON BY INDUSTRY
MANAGEMENT

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

101 Director, Flight Operations (DFO) AALL 31 32 176,740 149,610 170,438 181,425 197,787 224,000 195,316 157,500 179,563 193,000 219,287 264,402

101 Director, Flight Operations (DFO) Airlines/Charter 9 9 163,851 150,000 157,500 165,480 175,000 197,654 170,781 150,000 175,000 179,900 184,223 204,317

101 Director, Flight Operations (DFO) Corporate 22 23 179,763 152,969 172,000 186,034 195,224 229,000 202,496 164,510 181,125 196,000 222,024 296,360

101 Director, Flight Operations (DFO) Maint/Manu 5 5 161,218 144,510 150,000 160,000 175,000 192,388 167,778 144,510 150,000 160,000 175,000 212,068

102 Director of Maintenance AALL 27 29 129,799 112,500 126,797 132,400 144,999 152,400 139,132 114,400 135,000 139,775 153,000 176,800

102 Director of Maintenance Airlines/Charter 11 12 120,407 105,582 120,000 125,600 128,910 144,024 126,361 105,582 125,250 131,400 136,156 164,615

102 Director of Maintenance Corporate 16 17 139,076 125,000 138,850 144,837 150,000 155,800 152,243 128,750 144,594 152,600 171,013 180,500

102 Director of Maintenance Maint/Manu 4 5 103,124 100,000 102,000 103,648 106,121 109,948 103,124 100,000 102,000 103,648 106,121 109,948

103 Maintenance Manager AALL 18 25 105,434 93,000 103,000 108,158 113,026 124,870 107,421 93,000 105,810 108,950 116,417 126,976

103 Maintenance Manager Airlines/Charter 8 13 103,648 93,000 105,810 108,130 108,250 118,604 104,820 93,000 105,810 108,245 111,344 119,423

103 Maintenance Manager Corporate 7 10 112,142 96,875 106,000 112,800 124,500 132,217 115,586 96,875 112,000 118,576 127,360 133,317

103 Maintenance Manager Maint/Manu 5 8 99,543 88,580 103,000 103,562 106,420 111,828 99,543 88,580 103,000 103,562 106,420 111,828

104 Purchasing Manager AALL 7 7 85,970 74,361 95,000 95,000 96,536 100,843 86,391 74,361 95,000 95,000 98,007 102,608

104 Airlines/Charter 3 3 84,357 77,500 95,000 95,614 96,536 97,457 85,338 77,500 95,000 96,203 98,007 99,811

104 Purchasing Manager Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

104 Purchasing Manager Maint/Manu 3 3 85,000 80,000 95,000 95,000 95,000 95,000 85,000 80,000 95,000 95,000 95,000 95,000

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MANAGEMENT (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

105 Customer Service Manager AALL 11 11 71,819 59,147 72,000 73,107 76,500 85,000 73,177 59,147 72,000 73,107 79,000 85,000

105 Customer Service Manager Airlines/Charter 6 6 65,169 59,286 67,683 73,107 74,527 76,500 66,224 59,286 67,683 73,107 76,777 79,000

105 Customer Service Manager Corporate 4 4 78,500 58,000 66,000 69,600 86,500 112,600 80,650 58,750 66,000 69,600 87,900 116,520

105 Customer Service Manager Maint/Manu 3 3 78,702 75,554 78,000 79,400 81,500 83,600 78,702 75,554 78,000 79,400 81,500 83,600

106 Flight Attendant Manager AALL 10 14 67,264 60,867 65,000 65,800 74,772 78,500 69,817 60,867 65,000 65,800 78,750 82,003

106 Flight Attendant Manager Airlines/Charter 7 11 66,858 61,868 65,000 66,000 74,545 75,000 68,166 61,868 65,000 66,000 77,500 81,078

106 Flight Attendant Manager Corporate 3 3 68,753 53,130 61,260 69,008 80,630 92,252 75,870 53,805 61,260 73,008 90,630 108,252

106 Flight Attendant Manager Maint/Manu 3 5 63,123 55,935 63,000 64,200 66,000 71,400 63,123 55,935 63,000 64,200 66,000 71,400

107 Ramp Manager AALL 6 6 69,700 64,750 72,500 75,000 75,000 79,100 71,293 64,750 72,500 75,000 78,750 83,100

107 Ramp Manager Airlines/Charter 4 4 66,250 60,250 69,000 72,600 75,000 75,000 67,890 60,640 69,000 72,600 76,250 78,500

107 Ramp Manager Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

107 Ramp Manager Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

108 Charter Sales Manager AALL 11 18 82,460 65,000 75,112 88,548 90,000 100,000 93,888 65,386 75,112 88,748 97,675 103,000

108 Charter Sales Manager Airlines/Charter 8 12 73,940 64,901 67,378 69,187 88,826 90,000 74,924 65,000 67,378 69,187 88,826 96,300

108 Charter Sales Manager Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

108 Charter Sales Manager Maint/Manu 4 4 83,656 76,904 84,998 87,999 91,750 94,900 83,656 76,904 84,998 87,999 91,750 94,900

109 FBO Manager AALL 10 15 102,608 72,962 120,652 124,134 127,329 130,880 103,861 75,462 120,652 124,134 127,329 130,880

109 FBO Manager Airlines/Charter 5 6 89,222 71,944 82,500 90,000 95,216 118,866 91,855 73,194 88,478 96,955 99,839 120,788

109 FBO Manager Corporate 4 9 111,531 120,652 124,815 126,826 127,329 128,513 111,865 120,652 124,815 126,826 127,329 128,513

109 FBO Manager Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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MANAGEMENT (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

110 Safety Management System AALL 11 11 75,469 56,000 65,000 74,500 88,500 115,857 76,608 57,500 65,000 76,735 92,150 115,857

110 Manager Airlines/Charter 7 7 78,022 63,400 74,500 80,800 88,500 101,543 79,385 63,400 76,735 81,694 92,150 105,923
Safety Management System
110 Manager Corporate 3 3 77,333 56,000 60,000 72,000 90,000 108,000 78,333 57,500 60,000 72,000 90,000 108,000
Safety Management System
110 Manager Maint/Manu 3 3 56,333 52,000 52,000 54,600 58,500 62,400 56,333 52,000 52,000 54,600 58,500 62,400

111 Flight Operations Training Manager AALL 7 8 110,305 100,750 117,390 121,824 130,935 134,693 111,342 104,475 117,390 121,824 130,935 134,693

Airlines/Charter -- -- -- -- -- -- -- -- -- -- -- -- -- --

Corporate 4 6 113,740 109,445 124,890 130,000 132,805 135,329 114,290 111,920 124,890 130,000 132,805 135,329

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ADMINISTRATIVE / SALES ROLES

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

201 Flight Coordinater AALL 17 43 52,439 43,814 50,000 50,000 56,781 77,517 52,995 43,814 50,000 50,000 57,258 77,917

201 (aka Travel Services Coordinator) Airlines/Charter 7 25 46,389 40,551 45,000 46,090 50,000 57,484 46,421 40,551 45,000 46,090 50,000 57,807

Corporate 10 18 59,431 50,000 50,629 54,939 73,189 80,322 60,759 50,000 51,779 55,715 74,689 84,271

Maint/Manu 4 17 50,479 44,000 50,000 50,000 52,000 67,702 50,479 44,000 50,000 50,000 52,000 67,702

202 Charter Sales Coordinator AALL 9 11 58,660 43,000 51,759 55,120 75,000 83,000 60,599 47,180 55,250 57,220 77,500 83,000

Airlines/Charter 7 9 58,640 43,500 51,759 54,448 75,000 84,400 59,593 43,500 51,759 56,128 80,000 84,400

Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

Maint/Manu 3 5 61,652 43,500 51,759 64,255 83,000 87,200 61,652 43,500 51,759 64,255 83,000 87,200

203 Duty Officer (aka Dispatcher) AALL 13 79 49,253 42,224 47,500 50,248 56,867 59,707 50,367 45,463 48,285 51,725 56,987 60,469

Airlines/Charter 7 70 47,991 42,056 46,509 49,228 53,038 59,284 49,144 43,468 48,206 50,362 53,932 59,307

Corporate 6 9 59,066 50,258 57,184 57,184 63,000 70,000 59,877 53,968 57,184 57,184 63,000 70,500

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

204 Crew Scheduler AALL 11 37 46,849 35,000 52,000 52,500 55,000 61,000 47,721 36,230 52,000 53,000 55,000 61,915

Airlines/Charter 9 27 45,290 34,878 46,000 52,250 55,000 58,481 46,240 35,796 46,000 52,600 55,000 58,847

Corporate 3 6 58,581 54,625 61,000 61,000 61,933 62,244 59,115 54,854 61,915 61,915 62,675 62,929

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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ADMINISTRATIVE / SALES ROLES (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

205 Aircraft Purchaser / Buyer AALL 8 11 54,819 50,964 54,100 55,125 59,625 63,523 55,925 53,059 55,162 56,896 60,387 66,100

205 Airlines/Charter 4 7 54,200 50,964 54,100 54,715 56,188 61,550 55,199 53,059 55,125 56,188 57,073 61,550

205 Aircraft Purchaser / Buyer Corporate 3 3 56,508 53,000 62,000 62,305 62,762 63,219 57,874 53,762 63,523 64,039 64,812 65,585

205 Aircraft Purchaser / Buyer Maint/Manu 3 6 53,689 50,436 53,049 54,080 54,864 61,563 55,034 52,795 55,143 55,162 56,462 62,448

206 Stores Manager AALL 8 8 77,583 63,052 74,000 83,800 95,768 98,650 78,037 63,575 74,000 83,800 96,250 100,304

206 Stores Manager Airlines/Charter 7 7 79,616 64,580 81,000 89,400 96,536 98,843 80,036 64,580 81,000 89,400 97,500 100,405

206 Stores Manager Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

206 Stores Manager Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

207 Stores Lead AALL 7 10 57,401 53,451 57,323 58,242 58,970 64,100 57,578 53,451 57,323 58,242 60,301 64,100

207 Stores Lead Airlines/Charter 4 5 55,472 52,769 55,499 56,691 58,478 58,872 55,827 52,769 55,499 56,691 58,478 59,936

207 Stores Lead Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

207 Stores Lead Maint/Manu 4 6 59,204 53,451 56,989 58,478 61,870 68,500 59,204 53,451 56,989 58,478 61,870 68,500

208 Stores Clerk AALL 14 42 41,144 35,360 38,448 40,111 47,528 53,950 41,298 35,360 38,448 40,111 48,806 53,950

208 Stores Clerk Airlines/Charter 8 32 39,091 34,279 37,746 39,159 41,963 49,764 39,292 34,279 37,746 39,159 41,963 50,999

208 Stores Clerk Corporate 4 7 51,250 44,250 54,080 55,328 57,123 61,221 51,250 44,250 54,080 55,328 57,123 61,221

208 Stores Clerk Maint/Manu 5 13 37,157 33,426 35,194 35,366 39,520 47,426 37,157 33,426 35,194 35,366 39,520 47,426

209 Customer Service Representative AALL 14 160 34,827 27,560 33,800 36,338 37,783 44,820 34,867 27,560 34,200 36,740 37,783 44,820

209 Customer Service Representative Airlines/Charter 8 149 34,038 27,560 33,800 35,880 37,710 44,800 34,081 27,560 33,800 35,880 37,710 44,800

209 Customer Service Representative Corporate 4 8 42,247 38,320 40,765 41,531 44,349 53,628 42,247 38,320 40,765 41,531 44,349 53,628

209 Customer Service Representative Maint/Manu 5 30 43,989 39,437 44,800 44,800 46,556 55,798 43,989 39,437 44,800 44,800 46,556 55,798

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RAMP ATTENDANTS

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

301 Ramp Lead AALL 8 53 50,346 34,944 50,003 54,001 58,261 76,321 50,513 35,547 50,003 54,001 58,261 76,321

301 Ramp Lead Airlines/Charter 7 32 49,732 34,918 49,535 53,077 58,136 76,640 49,860 35,370 49,535 53,077 58,136 76,640

301 Ramp Lead Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

301 Ramp Lead Maint/Manu 3 17 60,845 51,917 57,054 58,194 72,800 76,960 60,845 51,917 57,054 58,194 72,800 76,960

302 Ramp Attendant AALL 12 193 37,692 31,200 35,547 36,804 43,306 47,884 37,832 32,136 35,547 36,804 43,306 47,884

302 Ramp Attendant Airlines/Charter 8 124 37,645 31,200 35,090 36,400 43,352 47,942 37,784 31,902 35,547 36,400 43,352 47,942

302 Ramp Attendant Corporate 4 4 39,148 37,440 38,776 39,577 40,483 41,153 39,335 38,002 39,150 39,727 40,483 41,153

302 Ramp Attendant Maint/Manu 3 59 43,641 37,823 43,306 44,412 45,770 56,160 43,641 37,823 43,306 44,412 45,770 56,160

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MAINTENANCE

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

401 Maintenance Crew Chief AALL 11 50 82,560 79,222 82,722 83,200 84,885 92,160 84,566 79,222 83,699 87,037 90,167 96,411

401 Maintenance Crew Chief Airlines/Charter 8 46 82,612 79,222 82,722 83,200 84,885 91,520 84,792 79,222 83,699 87,115 90,167 96,424

401 Maintenance Crew Chief Corporate 3 4 81,962 78,982 82,420 82,888 85,400 89,360 81,962 78,982 82,420 82,888 85,400 89,360

401 Maintenance Crew Chief Maint/Manu 3 23 79,217 74,568 79,040 80,251 83,200 85,347 79,217 74,568 79,040 80,251 83,200 85,347

402 Maintenance Supervisor / Planner AALL 14 38 84,067 76,478 84,701 88,513 91,772 100,052 87,620 77,093 88,077 90,112 91,772 100,819

402 Maintenance Supervisor / Planner Airlines/Charter 8 30 80,512 74,500 82,722 83,553 86,745 95,343 83,085 74,500 89,754 90,101 90,166 95,343

402 Maintenance Supervisor / Planner Corporate 6 9 96,078 83,420 92,099 92,676 99,599 122,094 102,896 83,420 93,112 94,364 100,695 148,302

402 Maintenance Supervisor / Planner Maint/Manu 4 17 78,465 64,585 86,445 86,710 90,792 96,373 78,465 64,585 86,445 86,710 90,792 96,373

403 AME, ACA AALL 27 293 75,698 65,686 74,880 75,192 81,120 95,415 77,189 67,226 74,880 77,000 84,046 95,415

403 AME, ACA Airlines/Charter 12 256 72,393 65,681 73,957 75,000 77,000 83,304 73,638 65,686 74,630 75,113 81,038 85,979

403 AME, ACA Corporate 14 40 98,480 85,000 98,102 99,086 101,652 118,374 101,641 86,950 98,102 99,086 101,652 120,774

403 AME, ACA Maint/Manu 6 97 72,295 67,725 72,779 74,518 74,880 77,000 72,295 67,725 72,779 74,518 74,880 77,000

404 AME Apprentice AALL 17 113 42,985 36,525 41,936 43,700 47,341 49,920 43,299 36,525 41,936 43,700 47,341 49,920

404 AME Apprentice Airlines/Charter 11 103 42,316 36,525 39,936 42,099 46,290 49,920 42,377 36,525 39,936 42,103 46,969 49,920

404 AME Apprentice Corporate 6 11 49,209 34,840 40,360 41,496 51,635 69,606 51,976 34,840 40,915 41,600 51,894 70,372

404 AME Apprentice Maint/Manu 5 64 43,097 36,525 39,354 43,222 49,200 49,920 43,097 36,525 39,354 43,222 49,200 49,920

405 Avionics, AME AALL 13 35 81,929 73,525 76,960 81,120 87,714 100,274 82,771 73,525 76,960 81,120 89,564 107,054

405 Avionics, AME Airlines/Charter 8 28 77,295 70,699 74,880 76,794 81,120 90,559 77,586 70,699 74,880 76,794 81,620 90,559

405 Avionics, AME Corporate 4 6 104,384 95,242 99,556 103,143 114,431 124,097 107,935 95,242 107,081 118,193 122,884 127,224

405 Avionics, AME Maint/Manu 4 17 72,605 68,224 73,694 74,880 74,880 79,872 72,605 68,224 73,694 74,880 74,880 79,872

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MAINTENANCE (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

406 Avionics, Apprentice AALL 8 30 57,270 47,840 54,240 61,400 74,110 75,159 57,304 48,340 55,240 61,400 74,110 75,159

406 Avionics, Apprentice Airlines/Charter 6 28 57,112 47,715 55,609 60,936 74,110 75,308 57,148 48,090 55,609 60,936 74,110 75,308

406 Avionics, Apprentice Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

406 Avionics, Apprentice Maint/Manu 3 11 44,236 37,939 49,200 49,200 49,560 49,920 44,236 37,939 49,200 49,200 49,560 49,920

407 Quality Assurance Manager AALL 15 18 104,801 86,500 100,000 102,186 123,909 131,856 105,465 90,000 100,000 104,051 123,909 131,856

407 Quality Assurance Manager Airlines/Charter 9 9 93,470 85,000 86,500 94,100 98,021 107,696 94,589 86,154 90,000 94,800 99,981 110,184

407 Quality Assurance Manager Corporate 6 8 117,301 99,505 118,375 126,600 130,410 138,647 117,698 99,995 118,983 126,600 130,410 138,647

407 Quality Assurance Manager Maint/Manu 4 4 99,141 86,414 93,250 97,300 105,977 116,736 99,141 86,414 93,250 97,300 105,977 116,736

408 Quality Control Inspector AALL 12 15 84,468 77,793 86,500 86,845 91,357 99,178 84,748 77,793 86,501 88,296 91,852 99,178

408 Quality Control Inspector Airlines/Charter 6 9 78,415 75,000 83,203 84,865 86,500 87,733 78,770 75,000 83,203 84,865 86,501 90,292

408 Quality Control Inspector Corporate 4 4 101,423 94,847 98,723 100,089 105,298 113,035 101,670 95,094 98,723 100,089 105,298 113,035

408 Quality Control Inspector Maint/Manu 5 7 82,607 79,102 85,280 86,013 86,930 89,481 82,607 79,102 85,280 86,013 86,930 89,481

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FLIGHT CREW – CHIEF PILOT

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

501 Chief Pilot AALL 26 31 159,375 130,532 160,507 175,000 190,000 205,000 167,192 130,532 175,000 180,000 197,500 218,750

501 Chief Pilot Airlines/Charter 12 14 139,315 113,370 133,132 137,740 157,113 195,325 142,802 118,373 133,132 138,940 170,390 195,325

501 Chief Pilot Corporate 15 18 151,289 121,250 143,024 150,852 173,750 197,500 163,527 122,188 162,134 175,609 189,250 220,205

501 Chief Pilot Maint/Manu 5 6 144,733 127,550 136,788 138,375 165,844 188,410 145,233 128,675 137,538 139,875 166,219 188,410

502 Deputy Chief Pilot AALL 9 16 131,233 109,336 121,937 133,136 148,777 172,360 133,910 111,225 125,572 133,136 151,827 176,110

502 Deputy Chief Pilot Airlines/Charter 5 9 117,398 100,000 110,781 110,781 113,300 157,744 122,157 100,000 113,300 119,197 121,145 169,004

502 Deputy Chief Pilot Corporate 4 7 149,020 131,568 143,763 145,327 163,184 186,400 149,020 131,568 143,763 145,327 163,184 186,400

502 Deputy Chief Pilot Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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FLIGHT CREW - JETS

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

503 Captain, Heavy Long Range AALL 7 65 142,330 114,444 137,700 150,010 160,000 190,370 143,430 116,100 138,091 150,107 161,500 190,370

503 (MTOW 75,000 lbs+) Airlines/Charter 4 58 141,907 113,218 135,796 145,739 160,000 192,322 142,597 114,444 137,296 145,955 161,500 192,772

Corporate 4 9 145,001 137,700 142,095 148,419 155,000 156,000 149,131 137,700 144,937 152,987 155,000 164,000

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

504 Captain, Heavy Jet AALL 16 94 133,121 115,000 129,206 133,633 144,122 175,000 137,616 115,200 130,791 135,210 148,177 175,700

504 (MTOW 40-75,000 lbs) Airlines/Charter 6 58 125,647 110,725 125,230 131,701 137,939 151,919 126,988 111,900 126,730 133,201 138,905 153,419

Corporate 11 37 144,459 117,200 131,307 140,255 175,000 194,900 153,841 119,600 135,000 152,800 176,000 232,800

Maint/Manu 3 49 129,780 117,250 131,008 133,633 140,492 153,689 131,035 118,262 132,508 135,133 140,492 160,189

505 Captain, Medium Jet AALL 13 78 116,634 92,504 109,000 115,000 125,000 177,499 117,649 92,750 111,500 119,680 125,000 177,499

505 (MTOW 20-40,000 lbs) Airlines/Charter 6 48 120,578 89,872 104,539 111,250 133,100 191,852 121,244 90,177 104,539 113,319 134,225 191,852

Corporate 8 33 110,087 95,000 110,562 115,000 125,000 129,000 111,713 95,000 112,773 119,680 125,000 129,000

Maint/Manu 4 35 103,121 87,550 95,000 98,625 112,000 129,200 103,850 87,550 96,500 99,525 113,500 130,700

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FLIGHT CREW - JETS (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

506 Captain, Light Jet AALL 10 49 89,960 80,000 90,000 94,000 99,000 107,729 91,281 80,700 90,000 94,000 100,000 109,933

506 (MTOW 14-20,000 lbs) Corporate 6 31 87,571 80,000 90,000 92,500 95,000 102,500 89,339 81,500 90,000 93,835 95,000 104,000

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

507 First Officer, Heavy Long Range AALL 7 10 90,681 79,749 92,260 93,356 98,750 112,650 94,223 80,762 93,644 94,186 98,750 132,600

507 (MTOW 75,000 lbs+) Airlines/Charter 3 6 87,401 65,421 89,523 92,260 92,260 114,380 89,495 69,246 90,964 93,644 93,644 115,822

Corporate 4 6 94,487 92,260 93,630 95,000 98,750 105,000 98,757 93,644 94,322 95,000 98,750 116,000

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

508 First Officer, Heavy Jet AALL 10 17 75,186 70,000 75,000 80,023 83,774 91,321 75,846 70,000 75,000 81,973 85,274 92,221

Airlines/Charter 6 8 72,614 64,860 78,324 83,394 83,557 85,302 73,496 65,000 78,949 84,694 85,057 86,802

Corporate 5 10 78,062 70,500 75,000 78,348 85,793 95,000 78,604 70,500 76,500 80,649 86,105 95,000

Maint/Manu 3 5 79,881 73,277 83,485 83,601 83,774 86,830 80,781 73,277 84,985 85,101 85,274 88,330

509 First Officer, Medium Jet AALL 9 36 66,739 50,000 65,000 68,024 75,000 89,217 67,408 50,000 65,000 69,524 75,000 89,967

509 Airlines/Charter 5 15 62,132 43,163 65,000 69,380 76,197 84,018 62,859 43,163 66,500 70,709 77,527 84,482

509 First Officer, Medium Jet Corporate 5 24 70,701 57,700 65,000 70,000 75,000 89,718 71,392 57,700 65,000 70,000 75,000 90,066

509 First Officer, Medium Jet Maint/Manu 3 11 56,123 40,000 55,000 58,000 66,512 75,000 56,805 40,000 56,500 58,000 68,012 76,500

510 First Officer, Light Jet AALL 7 33 55,747 38,500 59,125 62,521 66,550 70,886 56,858 45,348 59,125 63,417 66,550 70,886

510 Airlines/Charter 4 11 47,482 32,800 46,358 56,837 57,455 63,140 48,082 33,600 47,053 57,690 57,881 63,140

510 First Officer, Light Jet Corporate 4 16 53,377 49,090 55,919 56,837 60,500 63,500 54,629 49,263 56,250 57,690 60,500 63,500

510 First Officer, Light Jet Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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 2017 AVIATION COMPENSATION SURVEY

FLIGHT CREW – TURBO PROPS

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

511 Captain, Turbo Prop AALL 6 177 85,390 77,749 83,731 87,965 94,260 101,510 86,972 78,514 83,983 87,965 94,260 101,510

(greater than 19 pax) Airlines/Charter 6 177 85,390 77,749 83,731 87,965 94,260 101,510 86,972 78,514 83,983 87,965 94,260 101,510

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

512 Captain, Turbo Prop AALL 9 39 73,804 66,960 71,038 75,310 80,572 86,791 74,484 66,960 71,038 77,237 82,080 88,591

(over 12,500 less than Airlines/Charter 4 34 67,391 64,000 67,076 68,714 74,271 76,929 68,183 64,000 68,101 70,716 74,620 78,230

equal 19 pax) Corporate 4 5 81,240 80,000 80,000 82,840 87,100 88,071 81,717 80,000 80,000 82,840 87,100 88,657

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

513 Captain, Turbo Prop AALL 10 24 60,563 48,468 60,442 61,200 71,400 79,034 62,572 48,468 61,337 62,400 72,100 79,394

(under 12,500 lbs) Airlines/Charter 5 14 73,018 61,097 72,240 76,500 86,750 95,084 74,172 62,929 72,990 78,000 87,875 96,134

Corporate 5 10 78,430 60,585 74,800 77,900 87,500 111,163 83,956 61,251 75,948 79,277 87,500 135,217

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

514 First Officer, Turbo Prop AALL 7 135 50,960 43,926 51,429 52,175 57,794 63,745 51,661 45,958 51,429 53,740 57,794 63,745

(greater than 19 pax) Airlines/Charter 6 94 51,014 43,599 51,429 52,175 58,361 63,745 51,712 45,937 51,429 53,740 58,361 63,745

Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

515 First Officer, Turbo Prop AALL 7 16 43,606 39,178 42,516 44,341 45,256 50,664 44,087 39,178 43,677 44,341 47,354 50,664

(over 12,500 less than or Airlines/Charter 3 12 40,356 39,178 39,589 41,055 42,405 44,341 41,289 40,265 40,353 41,948 43,677 45,671

equal 19 pax) Corporate 3 4 52,332 48,000 50,664 52,262 54,995 57,998 52,478 48,000 50,957 52,731 55,435 58,174

Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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 2017 AVIATION COMPENSATION SURVEY

FLIGHT CREW – TURBO PROPS (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

516 First Officer, Turbo Prop AALL 7 12 43,154 34,870 39,589 41,080 46,000 63,100 43,627 35,395 40,177 41,221 47,125 64,000

516 (under 12,500 lbs) Airlines/Charter 4 9 44,651 34,479 40,000 42,400 55,000 64,200 45,484 35,513 40,000 43,600 55,000 65,100

516 Corporate 3 3 36,500 33,850 35,700 36,920 38,750 40,580 36,857 34,386 36,771 37,777 39,286 40,794

516 Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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 2017 AVIATION COMPENSATION SURVEY

SAFETY

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

601 Director, Safety AALL 10 10 118,517 108,145 116,954 125,439 133,183 135,600 125,785 109,032 121,955 125,439 137,683 160,200

601 Director, Safety Airlines/Charter 6 6 111,107 102,500 110,000 110,000 120,432 125,821 114,357 105,875 115,000 120,000 122,932 135,821

601 Director, Safety Corporate 5 5 122,705 107,526 135,000 135,000 135,000 138,600 135,242 108,709 141,000 148,600 160,000 161,200

601 Director, Safety Maint/Manu 3 3 111,303 105,000 110,000 112,782 116,954 121,127 111,303 105,000 110,000 112,782 116,954 121,127

602 Flight Safety Officer/Specialist AALL 5 6 77,438 70,438 80,943 81,885 84,221 85,245 78,591 71,027 83,547 84,739 84,935 86,100

602 Flight Safety Officer/Specialist Airlines/Charter -- -- -- -- -- -- -- -- -- -- -- -- -- --

602 Flight Safety Officer/Specialist Corporate 3 4 78,657 76,813 80,943 81,508 82,786 84,409 80,386 78,578 83,547 84,262 85,354 86,462

602 Flight Safety Officer/Specialist Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

603 Ramp Safety Officer/Specialist AALL 3 4 69,854 65,686 68,957 70,483 73,125 76,050 74,515 72,417 74,780 75,815 76,879 77,552

603 Ramp Safety Officer/Specialist Corporate -- -- -- -- -- -- -- -- -- -- -- -- -- --

603 Ramp Safety Officer/Specialist Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

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 2017 AVIATION COMPENSATION SURVEY

ROTARY

Position Information Base Salary Total Cash

Org Inc
Code Title Industry AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

701 Rotary Chief Pilot AALL 8 61 115,454 107,221 113,911 113,911 119,580 126,409 116,400 107,221 113,911 113,911 119,580 133,693

701 Rotary Chief Pilot Corporate 5 57 115,545 107,221 113,911 113,911 116,721 129,341 116,549 107,221 113,911 113,911 116,721 133,712

701 Rotary Chief Pilot Maint/Manu -- -- -- -- -- -- -- -- -- -- -- -- -- --

702 Rotary Pilot AALL 9 23 86,940 77,971 85,392 88,434 102,724 111,780 89,209 77,971 85,392 89,134 102,724 120,514

702 Rotary Pilot Corporate 7 19 91,611 79,172 85,392 93,928 105,709 112,454 94,174 79,172 85,392 93,928 107,343 124,147

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 2017 AVIATION COMPENSATION SURVEY

COMPARISONS 2017 TO 2013

MANAGEMENT

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

101 Director, Flight Operations (DFO) 2017 31 32 176,740 149,610 170,438 181,425 197,787 224,000 195,316 157,500 179,563 193,000 219,287 264,402

101 2013 18 18 157,178 130,000 140,000 152,896 173,652 196,051 180,128 131,875 154,547 158,216 219,092 236,625
101 Differential 11.1% 13.1% 17.9% 15.7% 12.2% 12.5% 7.8% 16.3% 13.9% 18.0% 0.1% 10.5%

102 Director of Maintenance 2017 27 29 129,799 112,500 126,797 132,400 144,999 152,400 139,132 114,400 135,000 139,775 153,000 176,800

102 2013 16 18 119,399 108,241 117,566 120,000 122,957 136,900 125,620 112,595 120,000 122,205 129,391 144,081
102 Differential 8.0% 3.8% 7.3% 9.4% 15.2% 10.2% 9.7% 1.6% 11.1% 12.6% 15.4% 18.5%

103 Maintenance Manager 2017 18 25 105,434 93,000 103,000 108,158 113,026 124,870 107,421 93,000 105,810 108,950 116,417 126,976

103 2013 14 27 94,346 87,500 93,000 96,448 98,178 103,676 96,892 90,164 93,993 97,135 100,175 105,564
103 Differential 10.5% 5.9% 9.7% 10.8% 13.1% 17.0% 9.8% 3.0% 11.2% 10.8% 14.0% 16.9%

104 Purchasing Manager 2017 10 10 85,970 74,361 95,000 95,000 96,536 100,843 86,391 74,361 95,000 95,000 98,007 102,608

104 2013 9 10 77,045 70,770 76,250 76,500 85,022 92,153 77,471 70,770 76,250 76,500 87,765 92,700
104 Differential 10.4% 4.8% 19.7% 19.5% 11.9% 8.6% 10.3% 4.8% 19.7% 19.5% 10.4% 9.7%

105 Customer Service Manager 2017 11 11 71,819 59,147 72,000 73,107 76,500 85,000 73,177 59,147 72,000 73,107 79,000 85,000

105 2013 10 15 64,383 54,297 61,200 67,361 70,000 81,276 67,135 54,297 61,200 69,642 72,954 85,736
105 Differential 10.4% 8.2% 15.0% 7.9% 8.5% 4.4% 8.3% 8.2% 15.0% 4.7% 7.7% -0.9%

106 Flight Attendant Manager 2017 10 14 67,264 60,867 65,000 65,800 74,772 78,500 69,817 60,867 65,000 65,800 78,750 82,003

106 2013 7 7 71,627 60,368 65,000 68,000 79,000 92,800 72,370 60,368 65,000 71,124 81,603 92,800
106 Differential -6.5% 0.8% 0.0% -3.3% -5.7% -18.2% -3.7% 0.8% 0.0% -8.1% -3.6% -13.2%

107 Ramp Manager 2017 10 10 69,700 64,750 72,500 75,000 75,000 79,100 71,293 64,750 72,500 75,000 78,750 83,100

107 2013 7 11 64,384 58,506 65,000 66,114 70,768 72,994 65,660 59,377 69,035 69,777 71,760 72,994
107 Differential 7.6% 9.6% 10.3% 11.8% 5.6% 7.7% 7.9% 8.3% 4.8% 7.0% 8.9% 12.2%

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 2017 AVIATION COMPENSATION SURVEY

ADMINISTRATIVE / SALES ROLES

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

201 Flight Coordinater 2017 17 43 52,439 43,814 50,000 50,000 56,781 77,517 52,995 43,814 50,000 50,000 57,258 77,917

201 (aka Travel Services Coordinator) 2013 11 30 46,619 41,600 46,000 46,750 51,000 57,384 48,272 41,600 46,000 49,580 53,763 64,694
201 Differential 11.1% 5.1% 8.0% 6.5% 10.2% 26.0% 8.9% 5.1% 8.0% 0.8% 6.1% 17.0%

202 Charter Sales Coordinator 2017 9 25 58,660 43,000 51,759 55,120 75,000 83,000 60,599 47,180 55,250 57,220 77,500 83,000

202 2013 9 22 50,690 42,030 49,320 50,729 55,000 65,268 52,204 45,055 49,320 50,729 55,130 68,268
202 Differential 13.6% 2.3% 4.7% 8.0% 26.7% 21.4% 13.9% 4.5% 10.7% 11.3% 28.9% 17.7%

203 Duty Officer (aka Dispatcher) 2017 13 90 49,253 42,224 47,500 50,248 56,867 59,707 50,367 45,463 48,285 51,725 56,987 60,469

203 2013 14 95 48,980 43,626 47,000 49,072 53,730 59,400 49,239 44,142 47,000 49,436 53,730 59,400
203 Differential 0.6% -3.3% 1.1% 2.3% 5.5% 0.5% 2.2% 2.9% 2.7% 4.4% 5.7% 1.8%

204 Crew Scheduler 2017 11 37 46,849 35,000 52,000 52,500 55,000 61,000 47,721 36,230 52,000 53,000 55,000 61,915

204 2013 12 26 46,489 37,268 51,935 52,983 53,871 55,250 46,835 37,268 51,935 52,983 53,871 57,304
204 Differential 0.8% -6.5% 0.1% -0.9% 2.1% 9.4% 1.9% -2.9% 0.1% 0.0% 2.1% 7.4%

205 Aircraft Purchaser / Buyer 2017 8 11 54,819 50,964 54,100 55,125 59,625 63,523 55,925 53,059 55,162 56,896 60,387 66,100

205 2013 7 15 53,570 49,920 53,306 54,372 55,000 60,966 53,992 49,920 53,306 55,109 57,011 60,966
205 Differential 2.3% 2.0% 1.5% 1.4% 7.8% 4.0% 3.5% 5.9% 3.4% 3.1% 5.6% 7.8%

206 Stores Manager 2017 8 8 77,583 63,052 74,000 83,800 95,768 98,650 78,037 63,575 74,000 83,800 96,250 100,304

206 2013 5 5 61,474 58,000 58,650 59,444 60,636 76,972 63,342 58,000 60,636 61,870 63,721 80,765
206 Differential 20.8% 8.0% 20.7% 29.1% 36.7% 22.0% 18.8% 8.8% 18.1% 26.2% 33.8% 19.5%

207 Stores Lead 2017 7 10 57,401 53,451 57,323 58,242 58,970 64,100 57,578 53,451 57,323 58,242 60,301 64,100

207 2013 9 12 49,765 42,446 49,920 52,134 54,535 57,996 49,939 42,446 49,920 52,134 54,898 58,535
207 Differential 13.3% 20.6% 12.9% 10.5% 7.5% 9.5% 13.3% 20.6% 12.9% 10.5% 9.0% 8.7%

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 2017 AVIATION COMPENSATION SURVEY

ADMINISTRATIVE / SALES ROLES (continued)

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

208 Stores Clerk 2017 14 42 41,144 35,360 38,448 40,111 47,528 53,950 41,298 35,360 38,448 40,111 48,806 53,950

208 2013 13 71 35,417 30,160 34,476 36,400 39,385 44,387 35,418 30,160 34,476 36,400 39,385 44,387
208 Differential 13.9% 14.7% 10.3% 9.3% 17.1% 17.7% 14.2% 14.7% 10.3% 9.3% 19.3% 17.7%
160
209 Customer Service Representative 2017 14 34,827 27,560 33,800 36,338 37,783 44,820 34,867 27,560 34,200 36,740 37,783 44,820

209 2013 10 95 34,102 29,640 33,280 35,873 38,760 41,069 34,206 29,640 33,280 35,873 39,062 42,983
209 Differential 2.1% -7.5% 1.5% 1.3% -2.6% 8.4% 1.9% -7.5% 2.7% 2.4% -3.4% 4.1%

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 2017 AVIATION COMPENSATION SURVEY

RAMP ATTENDANTS

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

301 Ramp Lead 2017 8 53 50,346 34,944 50,003 54,001 58,261 76,321 50,513 35,547 50,003 54,001 58,261 76,321

301 2013 9 65 41,277 35,880 39,998 41,588 44,960 50,695 41,537 36,216 40,394 42,656 44,960 50,695
301 Differential 18.0% -2.7% 20.0% 23.0% 22.8% 33.6% 17.8% -1.9% 19.2% 21.0% 22.8% 33.6%
193
302 Ramp Attendant 2017 12 37,692 31,200 35,547 36,804 43,306 47,884 37,832 32,136 35,547 36,804 43,306 47,884

302 2013 10 88 34,052 27,560 33,280 36,234 38,064 43,368 34,158 27,691 33,696 36,234 38,064 44,554
302 Differential 9.7% 11.7% 6.4% 1.5% 12.1% 9.4% 9.7% 13.8% 5.2% 1.5% 12.1% 7.0%

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 2017 AVIATION COMPENSATION SURVEY

MAINTENANCE

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

401 Maintenance Crew Chief 2017 11 50 82,560 79,222 82,722 83,200 84,885 92,160 84,566 79,222 83,699 87,037 90,167 96,411

401 2013 11 44 78,707 72,176 78,735 82,006 84,499 86,872 79,549 72,176 78,735 82,472 85,648 87,270
401 Differential 4.7% 8.9% 4.8% 1.4% 0.5% 5.7% 5.9% 8.9% 5.9% 5.2% 5.0% 9.5%

402 Maintenance Supervisor / Planner 2017 14 48 84,067 76,478 84,701 88,513 91,772 100,052 87,620 77,093 88,077 90,112 91,772 100,819

402 2013 12 42 77,400 65,294 82,333 85,280 87,500 88,666 77,662 65,294 82,333 85,280 87,500 91,881
402 Differential 7.9% 14.6% 2.8% 3.7% 4.7% 11.4% 11.4% 15.3% 6.5% 5.4% 4.7% 8.9%
390
403 AME, ACA 2017 27 75,698 65,686 74,880 75,192 81,120 95,415 77,189 67,226 74,880 77,000 84,046 95,415
337
403 2013 18 68,098 62,400 69,722 71,823 74,040 81,876 68,573 62,575 70,000 71,823 74,491 83,313
403 Differential 10.0% 5.0% 6.9% 4.5% 8.7% 14.2% 11.2% 6.9% 6.5% 6.7% 11.4% 12.7%
212
404 AME Apprentice 2017 17 42,985 36,525 41,936 43,700 47,341 49,920 43,299 36,525 41,936 43,700 47,341 49,920
155
404 2013 14 40,214 36,338 39,520 39,645 41,579 45,985 40,443 36,338 39,520 39,645 41,579 45,985
404 Differential 6.4% 0.5% 5.8% 9.3% 12.2% 7.9% 6.6% 0.5% 5.8% 9.3% 12.2% 7.9%

405 Avionics, AME 2017 13 35 81,929 73,525 76,960 81,120 87,714 100,274 82,771 73,525 76,960 81,120 89,564 107,054

405 2013 10 79 65,216 58,861 65,936 68,702 71,272 76,372 65,374 58,861 65,936 68,702 71,823 76,372
405 Differential 20.4% 19.9% 14.3% 15.3% 18.7% 23.8% 21.0% 19.9% 14.3% 15.3% 19.8% 28.7%

406 Avionics, Apprentice 2017 8 30 57,270 47,840 54,240 61,400 74,110 75,159 57,304 48,340 55,240 61,400 74,110 75,159

406 2013 5 22 43,088 38,397 41,184 42,512 47,840 53,768 43,088 38,397 41,184 42,512 47,840 53,768
406 Differential 24.8% 19.7% 24.1% 30.8% 35.4% 28.5% 24.8% 20.6% 25.4% 30.8% 35.4% 28.5%

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 2017 AVIATION COMPENSATION SURVEY

FLIGHT CREW – CHIEF PILOT

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

501 Chief Pilot 2017 26 31 159,375 130,532 160,507 175,000 190,000 205,000 167,192 130,532 175,000 180,000 197,500 218,750

501 2013 17 20 148,899 126,875 148,500 152,086 160,600 190,382 155,615 129,610 148,646 157,032 177,831 196,907
501 Differential 6.6% 2.8% 7.5% 13.1% 15.5% 7.1% 6.9% 0.7% 15.1% 12.8% 10.0% 10.0%

502 Deputy Chief Pilot 2017 9 16 131,233 109,336 121,937 133,136 148,777 172,360 133,910 111,225 125,572 133,136 151,827 176,110

502 2013 9 11 112,168 98,705 115,000 115,000 125,000 143,616 115,374 98,705 115,000 115,000 125,000 155,769
502 Differential 14.5% 9.7% 5.7% 13.6% 16.0% 16.7% 13.8% 11.3% 8.4% 13.6% 17.7% 11.6%

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 2017 AVIATION COMPENSATION SURVEY

FLIGHT CREW – JETS

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

503 Captain, Heavy Long Range 2017 7 65 142,330 114,444 137,700 150,010 160,000 190,370 143,430 116,100 138,091 150,107 161,500 190,370

503 (MTOW 75,000 lbs+) 2013 7 37 128,703 111,003 129,240 131,491 139,849 170,609 129,033 113,060 129,240 131,491 139,849 170,609
503 Differential 9.6% 3.0% 6.1% 12.3% 12.6% 10.4% 10.0% 2.6% 6.4% 12.4% 13.4% 10.4%

504 Captain, Heavy Jet 2017 16 94 133,121 115,000 129,206 133,633 144,122 175,000 137,616 115,200 130,791 135,210 148,177 175,700

504 (MTOW 40-75,000 lbs) 2013 9 59 127,730 110,000 123,999 131,570 135,960 157,690 131,154 110,000 123,999 134,338 150,678 160,880
504 Differential 4.0% 4.3% 4.0% 1.5% 5.7% 9.9% 4.7% 4.5% 5.2% 0.6% -1.7% 8.4%

505 Captain, Medium Jet 2017 13 78 116,634 92,504 109,000 115,000 125,000 177,499 117,649 92,750 111,500 119,680 125,000 177,499

505 (MTOW 20-40,000 lbs) 2013 8 58 129,466 85,000 91,874 95,000 105,892 116,300 129,466 85,000 91,874 95,000 105,892 116,300
505 Differential -11.0% 8.1% 15.7% 17.4% 15.3% 34.5% -10.0% 8.4% 17.6% 20.6% 15.3% 34.5%

506 Captain, Light Jet 2017 10 49 89,960 80,000 90,000 94,000 99,000 107,729 91,281 80,700 90,000 94,000 100,000 109,933

506 (MTOW 14-20,000 lbs) 2013 7 30 79,151 72,118 75,319 78,868 83,484 94,548 79,151 72,118 75,319 78,868 83,484 94,548
506 Differential 12.0% 9.9% 16.3% 16.1% 15.7% 12.2% 13.3% 10.6% 16.3% 16.1% 16.5% 14.0%

507 First Officer, Heavy Long Range 2017 7 10 90,681 79,749 92,260 93,356 98,750 112,650 94,223 80,762 93,644 94,186 98,750 132,600

507 (MTOW 75,000 lbs+) 2013 8 57 69,869 59,035 71,760 75,000 77,447 83,878 69,978 59,035 71,760 75,049 77,447 83,878
507 Differential 23.0% 26.0% 22.2% 19.7% 21.6% 25.5% 25.7% 26.9% 23.4% 20.3% 21.6% 36.7%

508 First Officer, Heavy Jet 2017 10 17 75,186 70,000 75,000 80,023 83,774 91,321 75,846 70,000 75,000 81,973 85,274 92,221

508 2013 5 12 58,711 55,000 60,000 60,000 66,250 66,625 58,711 55,000 60,000 60,000 66,250 66,625
508 Differential 21.9% 21.4% 20.0% 25.0% 20.9% 27.0% 22.6% 21.4% 20.0% 26.8% 22.3% 27.8%

509 First Officer, Medium Jet 2017 9 36 66,739 50,000 65,000 68,024 75,000 89,217 67,408 50,000 65,000 69,524 75,000 89,967

509 2013 7 40 54,633 45,320 53,560 57,200 60,000 68,000 54,633 45,320 53,560 57,200 60,000 68,000
509 Differential 18.1% 9.4% 17.6% 15.9% 20.0% 23.8% 19.0% 9.4% 17.6% 17.7% 20.0% 24.4%

510 First Officer, Light Jet 2017 7 33 55,747 38,500 59,125 62,521 66,550 70,886 56,858 45,348 59,125 63,417 66,550 70,886

510 2013 7 18 53,309 45,000 52,500 53,400 57,500 62,749 53,309 45,000 52,500 53,400 57,500 62,749
510 Differential 4.4% -16.9% 11.2% 14.6% 13.6% 11.5% 6.2% 0.8% 11.2% 15.8% 13.6% 11.5%

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 2017 AVIATION COMPENSATION SURVEY

FLIGHT CREW – TURBO PROPS

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

177
511 Captain, Turbo Prop 2017 7 85,390 77,749 83,731 87,965 94,260 101,510 86,972 78,514 83,983 87,965 94,260 101,510
104
511 (greater than 19 pax) 2013 6 78,157 57,120 79,355 81,698 87,952 102,177 78,157 57,120 79,355 81,698 87,952 102,177
511 Differential 8.5% 26.5% 5.2% 7.1% 6.7% -0.7% 10.1% 27.2% 5.5% 7.1% 6.7% -0.7%
104
512 Captain, Turbo Prop 2017 9 73,804 66,960 71,038 75,310 80,572 86,791 74,484 66,960 71,038 77,237 82,080 88,591

512 (over 12,500 less than or equal 19 pax) 2013 6 92 64,749 61,509 64,108 64,317 67,582 74,160 64,749 61,509 64,108 64,317 67,582 74,160
512 Differential 12.3% 8.1% 9.8% 14.6% 16.1% 14.6% 13.1% 8.1% 9.8% 16.7% 17.7% 16.3%

513 Captain, Turbo Prop 2017 10 51 60,563 48,468 60,442 61,200 71,400 79,034 62,572 48,468 61,337 62,400 72,100 79,394

513 (under 12,500 lbs) 2013 5 42 52,814 41,158 53,834 54,937 57,500 63,500 53,309 41,158 53,834 54,937 57,500 63,500
513 Differential 12.8% 15.1% 10.9% 10.2% 19.5% 19.7% 14.8% 15.1% 12.2% 12.0% 20.2% 20.0%
135
514 First Officer, Turbo Prop 2017 7 50,960 43,926 51,429 52,175 57,794 63,745 51,661 45,958 51,429 53,740 57,794 63,745

514 (greater than 19 pax) 2013 5 53 51,243 46,131 46,821 50,710 54,489 63,804 51,243 46,131 46,821 50,710 54,489 63,804
514 Differential -0.6% -5.0% 9.0% 2.8% 5.7% -0.1% 0.8% -0.4% 9.0% 5.6% 5.7% -0.1%

515 First Officer, Turbo Prop 2017 7 75 43,606 39,178 42,516 44,341 45,256 50,664 44,087 39,178 43,677 44,341 47,354 50,664

515 (over 12,500 less than or equal 19 pax) 2013 6 65 35,591 33,210 34,316 35,159 37,027 40,568 35,591 33,210 34,316 35,159 37,027 40,568
515 Differential 18.4% 15.2% 19.3% 20.7% 18.2% 19.9% 19.3% 15.2% 21.4% 20.7% 21.8% 19.9%

516 First Officer, Turbo Prop 2017 7 24 43,154 34,870 39,589 41,080 46,000 63,100 43,627 35,395 40,177 41,221 47,125 64,000

516 (under 12,500 lbs) 2013 4 19 30,454 29,909 30,000 30,000 33,000 33,083 30,454 29,909 30,000 30,000 33,000 33,083
516 Differential 29.4% 14.2% 24.2% 27.0% 28.3% 47.6% 30.2% 15.5% 25.3% 27.2% 30.0% 48.3%

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ROTARY

Position Information Base Salary Total Cash

Org Inc
Code Title Year AVG P25 P50 P60 P75 P90 AVG P25 P50 P60 P75 P90
Count Count

701 Rotary Chief Pilot 2017 8 61 115,454 107,221 113,911 113,911 119,580 126,409 116,400 107,221 113,911 113,911 119,580 133,693

701 2013 4 24 107,851 94,620 105,864 105,864 105,864 131,784 113,450 103,265 105,864 105,864 105,864 149,016
701 Differential 6.6% 11.8% 7.1% 7.1% 11.5% -4.3% 2.5% 3.7% 7.1% 7.1% 11.5% -11.5%

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APPENDIX B - BENCHMARK POSITION DESCRIPTIONS

MANAGEMENT
101 - Director, Flight Operations (DFO)
Responsible for the overall safety and reliability of flight operations. Responsible for ensuring organizational compliance with
all regulatory requirements with respect to flight operations. Duties may include:
 Controls operations and ensures operational standards of all airplanes are met.
 Ensures the organizations operations are conducted in accordance with current regulations, standards and air operator
policy.
 Manages the coordination functions which impact operational control (eg. maintenance, crew scheduling, load control,
equipment scheduling).
 Supervises all flight operations, including flight logistics regulatory matters, cabin safety; crew scheduling and rostering;
training programs; and flight safety.
 Produces, amends and supervises the Company Operations Manual.
 Acts as liaison with regulatory authorities and other external agencies on all matters concerning flight operations and the Air
Operator Certificate.
 Ensures crew scheduling complies with flight and duty time regulations.
 Ensuring efficient utilization of Flight Ops personnel.
Typically holds or has held the appropriate licenses or ratings required to operate the fleet aircraft in addition to 10+ years in
commercial aviation and 5+ years of management experience.

102 - Director of Maintenance

Senior Level. Responsible for all portions of CARs which are applicable to the AMO scope of work and the overall productivity,
efficiency and cost effectiveness of the organization’s Maintenance department. Duties may include:
 Develops and implements maintenance strategies, processes and programs in preventative and predictive maintenance
which maximize the efficiency of equipment and minimize lifecycle costs and reduce unscheduled downtime.
 Oversees the overall maintenance budget; monitoring the cost and effectiveness of activities to optimize resources and
prioritize spending. Ensures measurable yearly maintenance operating and capital targets are prepared and implemented
to maximize both the short-term and the long-term value of the maintenance program.
 Oversight of all maintenance activities carried out within the maintenance facility, providing guidance and alternatives to
senior personnel as required.
 Negotiates large or strategically important supplier and vendor contracts to secure terms that are in the organization's best
interest.
 Establish and implement standards, policies and procedures to ensure that all maintenance activities comply with Transport
Canada regulations and the organizational AMO.
 Developing and implementing safety standards and ensuring the maintenance facility adheres to these standards at all
times.
Must have completed a Transport Canada approved Maintenance and Technology Program and be qualified in accordance
with CAR 573.04. Typically has 6+ years of experience as a Licensed AME (M1 & M2) and has 5+ years supervisory
experience.

103 - Maintenance Manager

Directs the maintenance and inspection of aircraft on a daily basis. Directly supervises crew chiefs and Maintenance Crews
as necessary. Duties may include:
 Schedules, supervises and coordinates required maintenance tasks and ensures that they are completed within the time
allotted in the Maintenance Schedule.
 Oversees and monitors the control of flight line maintenance tasks; directly responsible for applying tolerances when
required and certifying aircraft released for flight.
 Ensure aircraft work orders and deferred defects are completed within a reasonable time frame and have been serviced
correctly to prevent reoccurrences.
 Communicate with other departments to ensure the smooth integration of maintenance within the organization – Dispatch,
Flight Checks and parts departments.
 Train and familiarize new hires, create shift schedules and oversee maintenance staff.
Must have completed a Transport Canada approved Aircraft Maintenance Engineers Technology Program with 5+ years as a
licensed AME (M1 & M2) and a minimum of 2 years supervisory experience.

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104 - Purchasing Manager

Responsible for the supervision, training and evaluation of all Purchasers and Stores employees. Oversees the purchase of
required parts and services to maintain a large fleet of aircraft. Duties may include:
 Directs the management and coordination of the acquisition of materials, equipment and services from various supplies.
Directly handles large purchase orders.
 Develops, implements and oversees an effective inventory control process.
 Conducts annual performance-based reviews of all Purchasing and Stores employees.
 Market investigation for parts availability; monitors industry for alternate or superseded approved parts sources. Meets with
large suppliers and makes final decision on large or complex procurements.
 Preparation, monitoring, and administration of the annual operating and capital budget for the department with an emphasis
on cost effectiveness and timely delivery of parts.
 Communicates with other departments to ensure appropriate stock levels are maintained; ensures the purchasing function
integrates smoothly and efficiently with all other business units.
Typically has a post-secondary education is required with 5+ years aviation purchasing experience, 3+ years supervisory
experience and a strong knowledge of aircraft parts/services.

105 - Customer Service Manager

Responsible for leading, managing and directing the organization’s customer support department. Duties may include:
 Management of the day-to-day operations of the Customer Service department including activities such as guest check-in
and handling of customer, vendor and employee inquiries.
 Ensures customer service procedures are established, understood and adhered to by all Customer Service employees.
 Manages staffing levels, schedules, overtime requirements and leave requests. Involvement in staff hiring, evaluation,
termination and promotions.
 Coordinates with other departments as necessary to ensure the efficient operation of all customer service related tasks.
 Handles difficult or extraordinary client requests or complaints as necessary.
Requires a High School Diploma, 3+ years of customer service experience and 1+ year of supervisory experience.

106 - Flight Attendant Manager

Responsible for managing the professional standards, regulations, direction and overall supervision of the Flight Attendants
and any crew assigned on-board duties under his/her authority. Duties may include:
 Management and supervision of the Flight Attendants team.
 Ensures a current and approved Flight Attendant Manual and Training Program are in place; conducts initial and recurrent
training as necessary.
 Monitor customer service practices and standards and make necessary recommendations to improve service standards.
 Action and distribute accident, incident and/or other occurrence reports.
 Review customer service complaints and develop/ communicate strategies to avoid reoccurrences.
 Assist in the development and implementation of in-flight safety procedures.
Typically has post-secondary education with 3+ years of management experience. Must meet the requirements identified in
the Commercial Air Service Standards 725.07(2)(d).

107 - Ramp Manager

Responsible for planning, managing, directing and coordinating all requirements for the organization’s Ramp and Facilities
Services. Duties may include:
 Develops and implements short and long-term ramp and facilities strategies, processes and programs which maximizes
efficiencies. Manages the ongoing progress of these strategies and adapts to changes in operational goals.
 Manages staffing levels, schedules, overtime requirements and leave requests.
 Involvement in staff hiring, termination and promotions.
 Responsible for establishing and maintaining personnel training records (re: De-icing, glycol mitigation, towing, etc.) as per
regulatory requirements and implementing Standard Operating Procedures for all ramp personnel.
 Developing a maintenance control system to monitor and maintain all company vehicles and ensure they all meet regulatory
requirements.
 Act as liaison with relevant Airport Authorities with respect to ramp upkeep.
Requires High School Diploma. Typically has several years of hands-on ramp experience and supervisory experience. Strong
organizational and prioritization skills are necessary.

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108 - Charter Sales Manager

Responsible for leading the sales team in promoting charter aircraft and management services with new and existing clients.
Duties may include:
 The Charter Sales Manager will interact with new and existing clients for the purpose of providing aircraft and route
information as well as trip quotations.
 Provides technical advice, cost quotations and service support necessary to achieve sales and schedule objectives.
 The Charter Sales Manager will create new charter programs and possess an expert understanding of existing block and
hour exchange programs
 Interact with operations to optimize fleet utilization, promote high level performance for team & strive for success
Typically has a post-secondary education with a solid understanding of industry, company and customer sales principles.
Minimum 3 years’ experience establishing and growing client base.

109 – FBO Manager

Responsible for the efficient delivery of ground-based services while overseeing the base facility workforce. Reports to VP of
Maintenance. Duties may include:
 Create policy & procedure to promote the efficient operation of the FBO and assure staff adherence. Hire, train, evaluate
workforce.
 Efficient management of the workforce and compliance with regulatory standards.
 Actively participate in all ramp agent duties/FBO operations, oversee and subcontract facility & equipment maintenance.
 Manage fuel inventory and ensure compliance with regulation and standards.
Post-secondary education with a solid understanding of industry and minimum 10 years’ experience in related field. Has
significant
Supervisory experience and understanding of the airline and ground handling business.

110 – Safety Management System Manager

Responsible for the overall function of the organization-wide SMS program. Duties may include:
 Ongoing development and maintenance of the company SMS program manual.
 Continual development of quality management audit systems
 Conduct site visits and manager internal audits of all company departments to verify compliance with company policy and
government regulations.
Post-secondary education preferably in Aviation Management with focus on Safety Management processes. 3-5 years’
experience in aviation safety with safety certificates

111 – Flight Operations Training Manager

Responsible for ensuring administrative compliance with regulatory requirements on behalf of the company’s flight operation.
Reports to Director of Flight Operations. Duties may include:
 Manage a program to deliver training to Flight Operations personnel. Assist in the design and delivery of training programs.
 Track the training and qualifications of all Flight Operations Personnel & ensure up to date policies and compliance.
 Manage a program to ensure ongoing regulatory compliance respecting passenger cabin safety in all fleet aircraft. This
includes maintenance, inspections, and record keeping for all safety regulations.
Post-secondary education preferably in Aviation Management with 2-3 years’ experience in crew scheduling and/or
operations.

ADMINISTRATION / SALES
201 - Flight Coordinator (aka Travel Services Coordinator)
Responsible for providing superior customer service while communicating efficiently and effectively with clients regarding
quote requests and bookings. Duties may include:
 Managing, developing and maintaining business relationships with existing and potential clients with the purpose of
generating sales and meeting client needs.
 Utilizing appropriate quoting system to provide information and aircraft quotes to clients and to book and confirm flights.
 Arranging all aspects of charter flight bookings, including aircraft preparation, catering arrangements, U.S and Foreign
Customs, ground transportation, hotel accommodations and/or any other requested services.
 Obtaining and maintaining passenger information for all flights, keeping an accurate file on each client and following-up
post-flight to ensure customer satisfaction.
 Continually updating knowledge and understanding of business needs for each client and proactively identifying solutions.
Requires a High School Diploma and 1-2 years of customer service and/or flight coordinating experience.

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202 - Charter Sales Coordinator

Responsible for facilitating the charter aircraft booking process from initial lead generation to invoicing. Duties may include:
 Creating accurate flight quotations, negotiating the terms of the sale within established sales margins and completing all
paperwork associated with the sale.
 Managing, developing and maintaining business relationships with existing and potential clients with the purpose of
generating sales and meeting client needs.
 Acting as liaison with Flight Operations and Flight Coordinators to arrange trip details and ensure specifics of the sale are
accurately communicated to organizers.
 Continually updating knowledge and understanding of business needs for each client and proactively identifying solutions.
 Providing flexible around-the-clock coverage as necessary to support operations and ensures clients receive exceptional
service and remain satisfied.
Requires a High School Diploma and 1-2 years of customer service experience.

203 - Duty Officer (aka Dispatcher)

Responsible for Flight Watch of all company aircraft. Acts as the centre of communication for maintenance, flight operations
and flight coordinators. Acts as the primary point of contact for customers, crew and maintenance. Duties may include:
 Maintaining of daily flight logs, ensuring updated flight information is provided to crew schedulers as flights are booked
and/or updated and making certain all flight crew have checked-in and are advised of their flight schedule.
 Acting as the primary point of contact for operations, clients and other outside agencies.
 Coordinating all aspects of flights.
 Providing superior customer service to all clients with respect to quotes, booking, payments and any other customer
requirements.
 Providing flight following; includes checking NOTAMS and weather reports, notifying flight crews as necessary, logging flight
times and verifying flights in FOS.
 Any other duties which contribute to smooth operation of flight service, including but not limited to, maintaining pilot flight
and duty files, approving expenses and per diems, filing paperwork and booking hotel rooms for crew members.
Requires a High School Diploma. A Canadian Radio License, prior experience in flight coordination and a working knowledge
of Microsoft Office are all considered assets.

204 - Crew Scheduler

Responsible for preparing crew schedules and all information related to the scheduling of crew. Duties may include:
 Creating and updating crew schedules in accordance with company policies and procedures, client safety standards and
CARs.
 Developing and implementing crew scheduling strategies, processes and programs to increase crew utilization and
efficiency in a manner which is timely and cost effective.
 Effectively communicate schedules and changes to crew as required.
 Communicate with Flight Crew and Flight Operations/Logistics to determine scheduling issues and/or needs; create a
schedule conducive to requests.
 Review and award vacation requests and shift changes. Review and certify monthly crew timesheets.
Requires a High School Diploma and proficiency in Microsoft Office.

205 - Aircraft Purchaser / Buyer

Responsible for the purchase of required parts and services to maintain a large fleet of aircrafts. Duties may include:
 Management and coordination of the acquisition of materials, equipment and services from various suppliers.
 Market investigation for parts availability; monitors industry for alternate or superior parts sources.
 Manages the cost effectiveness and timely delivery of parts
 Determines purchase requirements for a large fleet of aircraft by reviewing inventories and purchase requests.
 Management and supervision of department staff.
High school diploma is required with strong knowledge of Transport Canada Stores Procedure & Receiving Inspections. Has a
minimum of 5 years purchasing experience, strong fleet knowledge and an understanding of aircraft mechanics.

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206 - Stores Manager

Responsible for planning, managing, directing and coordinating all requirements for the organization’s Stores/Warehousing
Facility. Duties may include:
 Designing, maintaining and upgrading systems which track receipt of goods, inventory turnover and distribution systems;
ensuring efficient use by all Stores members.
 Controlling, reviewing and reporting on stock rotation and inventory adjustments; maintaining cycle counts and inventory
integrity.
 Responsible for creating and implementing training programs and Standard Operating Procedures for all Stores employees.
 Manages staffing levels, schedules, overtime requirements and leave requests. Involvement in staff hiring, termination and
promotions.
 Acting as a liaison between the Stores group and multiple other internal departments to ensure the smooth integration of the
Stores function within the organization.
 Preparing and monitoring annual operating and capital budgets with an emphasis on cost-savings and loss prevention.
Typically has a post-secondary degree in Supply Chain Management or Warehousing, has 5+ years stores experience and 3+
years supervisory experience. Must have a strong understanding of aircraft parts and aircraft maintenance regulations.

207 - Stores Lead

Responsible for the supervision, training and evaluation of all Stores Clerks. Provides superior customer service to all internal
and external clients while maintaining an organized stores area. Duties may include:
 Providing day-to-day supervision within the Stores department through efficient delegation of tasks to various Stores Clerks.
 Providing training and ongoing support to Stores personnel in the various duties and responsibilities within the Stores
department.
 Overseeing and providing “hands-on” assistance with various Stores duties including, shipping and receiving, issuing of
parts, daily and semi-annual parts inventory, warranty returns, invoicing reconciliation and parts pick-up/delivery.
 Responsible for managing the inventory reconciliation process and troubleshooting any inventory or accounting related
issues which may arise.
 Active participation with Human Resources and the Purchasing Manager in the recruitment process and performance
reviews of all Stores Clerks.
Requires a High School Diploma, although, may hold a post-secondary degree. Has a minimum of 2 years Stores experience
with additional shipping/receiving, customer service and supervisory experience.

208 - Stores Clerk

Responsible for providing support to maintenance personnel by maintaining an organized stores area. Duties may include:
 Day-to-day maintenance of stores inventory, including shipping and receiving duties, shelf life control and parts inventory
audits.
 Coordinates warranty, returns, repairs and overhauls.
 Invoice Reconciliation.
 Issue Parts and Calibrated Tools to maintenance personnel.
 Pick-up and deliver parts to local vendors as required.
Requires a High School Diploma and some knowledge of aviation parts/stores.

209 - Customer Service Representative

Responsible for providing front-line customer service and support to clients, vendors and employees. Duties may include:
 Maintaining positive customer relations and responding to problems and inquiries.
 Greeting guests and performing appropriate check-in duties.
 Answering phone calls promptly and in a professional matter.
 Using a computerized system for tracking, information gathering and/or trouble shooting.
 Daily maintenance of lobby, including, stocking shelves and cupboards.
 General administrative duties such as sorting and stamping mail, handling couriers, ordering food or supplies as necessary
and/or various special projects.
Requires a High School Diploma. Previous customer service experience or experience operating a switchboard.

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RAMP ATTENDANTS
301 - Ramp Lead
Responsible for the supervision, training and evaluation of all Ramp Crew. Provides superior customer service while
maintaining a safe and efficient ramp at all times. Duties may include:
 Coordinating and executing all aircraft movements, fuelling, ground support and de-icing with Maintenance and Flights
Operations.
 Ensure all ground support equipment and fuel trucks are kept clean, fuelled and free of debris; reports all equipment
maintenance to the appropriate technicians.
 Completing and documenting all fuel orders and daily fuel quality checks.
 Performing hanger and ramp inspections, ensuring full compliance with regulations, company policy and safety standards.
 Other related duties, including but not limited to, removing garbage, cleaning hangar floors, windows and equipment, as well
as grounds keeping, such as lawn mowing.
High School Diploma is required in addition to a Class 2 driver’s license or greater. Previous experience in ramp operations is
common.

302 - Ramp Attendant

Provides a superior customer experience while maintaining a safe and efficient ramp at all times. Duties may include:
 Coordinating and executing all aircraft movements with Maintenance and Flights Operations.
 Ensure all ground support equipment and fuel trucks are kept clean and free of debris, fuelled and ready for service.
 Perform completion of fuel orders and truck reconciliation at the end of each shift.
 Fuel and de-ice all aircraft as required.
 Other related duties including but not limited to, removing garbage, cleaning hangar floors, windows and equipment, as well
as grounds keeping, such as lawn mowing and trimming
Requires a High School Diploma and Class 2 Driver’s License.

MAINTENANCE
401 - Maintenance Crew Chief
Responsible for assigning maintenance crew with tasks to be completed and directly supervising Engineers and Apprentices.
Duties may include:
 Management and supervision of all Aircraft Maintenance Engineers and Apprentices.
 Coordination and scheduling of line maintenance personnel and technical activities on operational aircraft, ensuring
maintenance personnel have the required knowledge to complete each task in a timely and safe manner.
 Ensuring maintenance is carried out in compliance with all regulations and appropriate entries are made to the Journey Log
and Work Sheets.
 Provide feedback to Maintenance Managers and the Director of Maintenance regarding individual crew performances.
 Communicate with Dispatch and the Production Manager regarding serviceable aircraft and potentially unserviceable
deferred defects.
 Liaises with the Parts Department and In–house Shops as required.
Must hold a Transport Canada M1 / M2 License and have 3+ years of experience on a similar fleet. 1+ year supervisory
experience and strong problem skills solving are all considered an asset.

402 - Maintenance Supervisor / Planner

Responsible for the coordination, tracking, planning and recording of all maintenance activities. Duties may include:
 Scheduling and coordinating maintenance tasks to ensure that they are completed within the time allotted in the
Maintenance Schedule.
 Monitor maintenance tracking schedules and liaise with inter-departmental managers to communicate the progress of each
maintenance task and ensure smooth operations.
 Oversees the preparation of aircraft work packages, maintain aircraft inspection check sheets and prepare labour invoicing.
 Ensure that all tools, resources and materials are available to maintenance staff when required, for each maintenance task.
 Maintain and update Maintenance Schedule Approvals when required.
 Responsible for Technical Records system; review maintenance manuals to ensure up-to-date MSA and Tracking systems;
review and track required service bulletins and airworthiness directives.
Investigate and correct Maintenance Audit Findings.
Must have completed a Transport Canada approved Aircraft Maintenance Engineers Technology Program with 5+ years
experience as a licensed AME (M1 & M2) and a minimum of 2 years supervisory experience.

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403 - AME, ACA

Responsible for safely and efficiently providing sound maintenance to the organization’s fleet of aircraft. Duties may include:
 Inspection and testing of aircraft systems to ensure they are in proper working order and in compliance with the
Airworthiness Certificate.
 Performs all duties in accordance with safety standards and practices safe work habits.
 Diagnosing faults or malfunctions on the aircraft or in mechanical components or systems including engines, hydraulic
systems, flight control systems and fuel systems, as per technical manuals, drawings or blueprints.
 Adjusting, repairing or replacing all defective equipment parts, components or systems as per aircraft manuals or blueprints,
to ensure that they function effectively and safely.
 Records faults and the actions taken to rectify them, actively maintaining an accurate record of the maintenance history of
the aircraft.
 Providing instruction and leadership to apprentice engineers.
 Other related duties as assigned.
Must hold a category M1 Transport Canada AME License and have a minimum of 2 years training from a Transport Canada
approved Aircraft Maintenance Technology Program.

404 - AME Apprentice

Developmental Level. Responsible for safely and efficiently providing sound maintenance to the organization’s fleet of aircraft
under the supervision of a certified AME. Duties may include:
 Inspection and testing of aircraft systems to ensure they are in proper working order and in compliance with the
Airworthiness Certificate.
 Performs all duties in accordance with safety standards and practices safe work habits.
 Diagnosing faults or malfunctions on the aircraft or in mechanical components or systems including engines, hydraulic
systems, flight control systems and fuel systems, as per technical manuals, drawings or blueprints.
 Adjusting, repairing, or replacing all defective equipment parts, components or systems as per aircraft manuals or blueprints,
to ensure that they function effectively and safely.
 Records faults and the actions taken to rectify them, actively maintaining an accurate record of the maintenance history of
the aircraft.
 Other related duties as assigned by AMEs.
Must hold a category M1 Transport Canada AME License and have a minimum of 2 years training from a Transport Canada
approved Aircraft Maintenance Technology Program. Must have strong diagnostic and a thorough understanding of CARs.

405 - Avionics, AME

Responsible for safely and efficiently providing sound maintenance the organization’s fleet of aircraft. Duties may include:
 Inspection and testing of aircraft’s electronic and communication systems to ensure they are in proper working order.
 Performs all duties in accordance with safety standards and practices safe work habits.
 Diagnosing faults or malfunctions in the aircraft’s electrical systems, as per technical manuals, drawings or blueprints.
 Adjusting, repairing, or replacing all defective electronic components or systems as per aircraft manuals or blueprints, to
ensure that they function effectively and safely.
 Records faults and the actions taken to rectify them, actively maintaining an accurate record of the maintenance history of
the aircraft.
 Providing instruction and leadership to apprentice engineers.
 Other related duties as assigned.
Must hold a category Transport Canada AME License Category E and have attended a Transport Canada approved Avionics
and Electronics Technology Program. Must have understanding of CARs.

406 - Avionics, Apprentice

Developmental Level. Responsible for safely and efficiently providing sound maintenance the organization’s fleet of aircraft
under the supervision of a certified Category E AME. Duties may include:
 Inspection and testing of aircraft’s electronic and communication systems to ensure they are in proper working order.
 Performs all duties in accordance with safety standards and practices safe work habits.
 Diagnosing faults or malfunctions in the aircraft’s electrical systems, as per technical manuals, drawings or blueprints.
 Adjusting, repairing or replacing all defective electronic components or systems as per aircraft manuals or blueprints, to
ensure that they function effectively and safely.
 Records faults and the actions taken to rectify them, actively maintaining an accurate record of the maintenance history of
the aircraft
 Other related duties as assigned by certified Avionics AMEs.
Must hold a category Transport Canada AME License Category E and have attended a Transport Canada approved Avionics
and Electronics Technology Program. Must have a thorough understanding of CARs.

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407 – Quality Assurance Manager

Responsible for the management of routine inspections, rectification of un-serviceability, and the maintenance, repair, and
overhaul of all aircraft and aircraft components. Duties may include:
 Ensure all aircraft components are maintained in accordance with applicable standards
 Monitor records relating to the maintenance history of all aircraft and aircraft components. Ensure the applicable
Airworthiness Directives and other special inspections are accomplished in time.
 Ensure aircraft technical records are being maintained to industry standards as laid out in the Canadian Aviation
Regulations.
 Maintenance and on-going development of quality assurance programs
Post-secondary education with 7-10 years progressive experience in aircraft maintenance. Aircraft Maintenance Engineer
(AME) license and courses in quality assurance & audit procedures required.

408 – Quality Control Inspector

Responsible for the inspection/monitoring of aircraft and aircraft components
 Conducts daily review of records for compliance with CARs and MPM/MCM requirements.
 Quality checks/surveillance checks on company maintenance department activities and various aircraft.
 Follow up to ensure maintenance is being tracked to completion and within company policy, regulatory requirements, and
acceptable timelines.
 Oversight of tool calibration & maintaining records.
 Assist with training programs, exams and records.
Post-secondary education with 5-7 years of Aircraft Maintenance experience. Aircraft Maintenance Engineer (AME) license
required.

FLIGHT CREW
501 - Chief Pilot
Responsible for managing the professional standards and supervision of all flight crews. Duties may include:
 Has full knowledge of and involvement in the Air Operator’s SMS.
 Develops, maintains and updates standard operating procedures (SOPs) – ensures accordance with aircraft publication
amendments.
 Develops, maintains and implements all required training programs for flight crews, including maintaining regulatory
approval and pilot training records.
 Supervises all flight crews and monitors the pilot roster to ensure proper crew coverage on aircraft type.
 Oversees and verifies the operational suitability and requirements of all aerodromes and air-routes served by the
organization.
 Reports, actions and distributes accident, incident and other occurrence reports.
 Maintains pilot flight time/flight duty records as required.
Must hold a valid Airline Transport Pilot License (ATPL) and Group 1 Instrument Rating. Typically has 3+ years of pilot-in-
command of a CARS 705 Airline Operations airplane and significant supervisory experience.

502 - Deputy Chief Pilot

Responsible for assisting the Chief Pilot; assigned to a designated aircraft group to manage and oversee flight crews and carry
out the duties and responsibilities outlined on that group of aircraft. Duties may include:
 Works under the direction and supervision of the Chief Pilot.
 Completes line flying when needed.
 Administers performance-based evaluations, reviews and line-checks for all current pilots; in conjunction with the Chief Pilot,
provides feedback, including performance reviews and disciplinary action when warranted.
 Responsible for hiring new employees and completing all related administrative tasks in conjunction with Human Resources.
 Develop, implement and maintain a line-check program in conjunction with the Chief Pilot.
 Has full knowledge of and involvement in the Air Operator’s SMS.
 Assist the Chief Pilot with development and maintenance of the SOPs and ensure they are in line with aircraft publication
amendments.
 Maintains a close working relationship with other departments and acts as an operation resource whenever necessary.
Typically holds a valid Airline Transport Pilot license, Group 1 Instrument rating and must have passed the Chief Pilot
Designate Exam. Typically has 3+ years of pilot-in-command experience

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503 - Captain, Heavy Long Range (MTOW 75,000 lbs+)

Responsible for flying fixed wing jet aircraft, transporting passengers and freight on scheduled and charter routes. Duties may
include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/ documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 7500+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

504 - Captain, Heavy Jet (MTOW 40-75,000 lbs)

Responsible for flying fixed wing jet aircraft, transporting passengers and freight on scheduled and charter routes. Duties may
include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/ documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 6000+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

505 - Captain, Medium Jet (MTOW 20-40,000 lbs)

Responsible for flying fixed wing jet aircraft, transporting passengers and freight on scheduled and charter routes. Duties may
include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/ documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 5000+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

506 - Captain, Light Jet (MTOW 14-20,000 lbs)

Responsible for flying fixed wing jet aircraft, transporting passengers and freight on scheduled and charter routes. Duties may
include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/ documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 3500+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

507 - First Officer, Heavy Long Range (MTOW 75,000 lbs+)

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 2400+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

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508 - First Officer, Heavy Jet

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 2200+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

509 - First Officer, Medium Jet

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 2000+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

510 - First Officer, Light Jet

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 1800+ hours total
time, with additional Multi-Engine Pilot-in-Command time and jet time.

511 - Captain, Turbo Prop (greater than 19 pax)

Responsible for flying fixed wing Turbo Prop aircraft, transporting passengers and freight on scheduled or charter routes.
Duties may include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 3750+ hours total
time, with additional Multi-Engine Pilot-in-Command time and turbine time.

512 - Captain, Turbo Prop (over 12,500 less than or equal 19 pax)
Responsible for flying fixed wing Turbo Prop aircraft, transporting passengers and freight on scheduled or charter routes.
Duties may include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 3000+ hours total
time, with additional Multi-Engine Pilot-in-Command time and turbine time.

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513 - Captain, Turbo Prop (under 12,500 lbs)

Responsible for flying fixed wing Turbo Prop aircraft, transporting passengers and freight on scheduled or charter routes.
Duties may include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees the First Officer and all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Commercial Pilot’s License and a valid Instrument and Type rating. Typically requires 1500+ hours total
time. Additional Multi-Engine Pilot-in-Command time.

514 - First Officer, Turbo Prop (greater than 19 pax)

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 1500+ hours total
time, with additional Multi-Engine and/or Pilot-in-Command time.

515- First Officer, Turbo Prop (over 12,500 less than or equal 19 pax)
Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Airline Transport Pilot’s License and a valid Instrument and Type rating. Typically requires 1500+ hours total
time, with additional Multi-Engine and/or Pilot-in-Command time.

516 - First Officer, Turbo Prop (under 12,500 lbs)

Assists the Captain in flying fixed wing jet aircraft, transporting passengers and freight on scheduled or charter routes. Duties
may include:
 Under supervision of the Captain, ensures the safe operation of the aircraft being piloted. Monitors all information pertinent
to each flight and operates within organizational SOPs and Transport Canada standards.
 Assists the Captain piloting the aircraft.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Must hold a valid Commercial Pilot’s License and a valid Instrument and Type rating. Typically requires 300+ hours total time,
with additional Pilot-in-Command time.

SAFETY
601 - Director, Safety
Responsible for developing and managing organizations (or divisions) occupational health and safety and environment
programs and compliance. Duties may include:
Plans, implements, and supervises all project safety, accident, and fire protection programs for the organization.
 Interfaces with government, industry, and regulatory bodies to ensure compliance with standards and regulations.
 Analyzes need and determines specifications for protective safety equipment, materials, and gear.
 Directs surveillance inspections and controls hazardous working conditions, or unsafe employee activities.
 Ensures all required records and reports are complete, accurate, and submitted per established procedures.
 Management and supervision of department staff and budget.
Post-secondary degree in business or related field, and familiarity with and procedures for Aviation safety,
regulations, emergency procedures and requirements. A minimum of 10 years related industry experience

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602 – Flight Safety Specialist

Responsible for working with the Director of Safety and Flight Operations staff to develop safety programs, processes, and
procedures. Duties may include:
 Aids the Director of Safety in updating, maintaining, and enhancing safety programs, policies and procedures.
 Works with the Flight Operations staff mitigate hazards, maintain acceptable flight operations, and reduce overall risk.
 Works directly with Flight Operations leadership in support of flight safety investigations, and along with the Director of
Safety, supports flight safety activities with other divisions and departments as necessary.
 Monitor and evaluate the results of corrective actions with respect to flight operations hazards, incidents and accidents.
 Monitor the adequacy of the training for flight operations personnel as required by the SMS training program, and develop
and deliver safety training as required.
SMS certificate & Commercial Pilot License required with 5 years’ experience in commercial aviation & SMS. Flight safety
training and other safety programs considered an asset.

603 – Ramp Safety Specialist

Responsible for working with the Director of Safety and Ramp Leadership to mitigate hazards, reduce risk, and maintain
acceptable operations. Duties may include:
 Works directly with ramp personnel regarding all safety and maintenance matters.
 Maintains the safety data systems to monitor and analyze trends in incidents and hazards. Ensures efficient data collection
for safety systems related to ramp & flight operations.
 Investigate/analyze potential issues and enhance safety protocols in coordination with the Director of Safety.
 Monitor the training of maintenance and ramp personnel as required by training programs.
 Develop and maintain ramp safety performance goals for staff, while promoting overall safety.
Minimum 3 years of aircraft maintenance experience with direct SMS experience. Proficiency in verbal & written
communication, as well as experience in Microsoft Office Suite.

ROTARY
701 – Rotary Chief Pilot
Responsible for managing the professional standards and supervision of all flight crews. Duties may include:
 Has full knowledge of and involvement in the Air Operator’s SMS.
 Develops, maintains and updates standard operating procedures (SOPs) – ensures accordance with aircraft publication
amendments.
 Develops, maintains and implements all required training programs for flight crews, including maintaining regulatory
approval and pilot training records.
 Supervises all flight crews and monitors the pilot roster to ensure proper crew coverage.
 Oversees and verifies the operational suitability and requirements of all aerodromes and air-routes served by the
organization.
 Reports, actions and distributes accident, incident and other occurrence reports.
 Maintains pilot flight time/flight duty records as required.
Requires an Airline Transport Pilot License (helicopter) or a Commercial Pilot License (helicopter). Minimum 2 years’
experience as pilot-in-command of multi-engine helicopters with 3,000 hours of helicopter flight experience.

702 – Rotary Pilot

Responsible for flying helicopter aircraft, transporting passengers and freight on scheduled and charter routes. Duties may
include:
 Ensures the safe operation of the aircraft being piloted. Monitors all information pertinent to each flight and operates within
organizational SOPs and Transport Canada standards.
 Oversees all flight crew.
 Ensures absolute adherence to all safety regulations as per company requirements, Transport Canada, CARs and any other
regulating parties/ documents.
 Other related duties as assigned by the Chief Pilot and/or Deputy Chief Pilot.
Requires an Airline Transport Pilot License (helicopter) or a Commercial Pilot License (helicopter). Minimum 2,500 hours of
helicopter flight experience.

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