FACTOR Expense Documentation Guide
FACTOR Expense Documentation Guide
Please note that FACTOR reserves the right to make inquiries with third parties to verify any statements
and/or costs submitted, as well as the right to refuse, propose, or impose modifications to budgets
submitted. You are responsible for familiarizing yourself with your project’s program guidelines and
FACTOR's Business Policies regarding eligible and ineligible expenses. Providing false or manipulated
documents to FACTOR is fraudulent and will result in Default.
See the Completion Guide for instructions on how to submit your completion.
Invoices/Receipts
An invoice is a commercial document issued by a vendor to a buyer, relating to a sale transaction and
indicating the products, quantities, and agreed prices for products or services the vendor has
provided the buyer. [SAMPLE]
A receipt is a written acknowledgement that payment has been received for goods and services provided.
For FACTOR’s purposes, an invoice/receipt may contain:
• Payment terms, including an indication of whether the invoice has been fully or partially paid and by
what means.
• Means of payment (e.g. cash, cheque, credit card, debit card, email transfer)
• Date and number of an invoice to which the receipt pertains
1
Cash Payments
For all components excluding Tour Support, Showcase and Business Travel:
a) Incidental purchases under $100 (e.g. gas, small goods) must be supported by a cash register receipt.
b) Lease or purchase goods and services under $500, excluding per diems, must be supported
by a detailed receipt issued by the payee indicating clearly all of the following:
i) The name and address of the organization or individual who provided the goods or services;
ii) The name of the individual who purchased the goods or service.
iii) The goods or services purchased in detail, such as item description, quantity, unit
price, extended price, additional charges and applicable taxes.
iv) The transaction date (including the dates of service or delivery if applicable).
c) Per diems under $500 must be supported by a FACTOR-provided Receipt for Services form signed
by the payee.
d) FACTOR will not reimburse expenses paid in cash where the claim is a lease or purchase of goods
and services over $500 including but not limited to: personnel costs, fees for personal services, per
diems, studio and equipment rentals, travel fares, hotel rooms, and vehicle rentals. Such costs must be
paid by cheque, email transfer, credit card, interbank transfer, wire transfer or money order and
supported by a detailed invoice or receipt as described above.
For Tour Support, Showcase and Business Travel components, no limit will be applied to payments
made in cash, provided that:
a) Incidental purchases under $100 (e.g. gas, small goods) must be supported by a cash register receipt.
b) Personnel costs, fees for personal services and per diems paid in cash to individual persons must
be supported by a FACTOR-provided Receipt for Services form signed by the payee.
c) Lease or purchase of all other goods and services must be supported by a receipt issued by the
payee indicating clearly all of the following:
i) The name and address of the organization or individual who provided the goods or services;
ii) The name of the individual who purchased the goods or service.
iii) The goods or services purchased in detail, such as item description, quantity, unit
price, extended price, additional charges and applicable taxes.
iv) The transaction date (including the dates of service or delivery if applicable).
Receipts in all cases must be sufficiently detailed to show the purchase is connected to the expense
claim. Applicants must be able to identify and describe the item(s) or service(s) purchased. FACTOR
reserves the right to contact the vendor, and to reject any costs it deems, in its sole opinion, insufficiently
supported.
2
Proof of Payment
Proof of payment documentation confirms that the vendor was paid for the services/products supplied.
Proof of payment includes canceled cheques, credit card and debit card statements, money order
and postal order receipts, wire transfer and online e-transfer receipts, and, where allowable, cash
register and signed personal receipts.
Remember, if you are unsure of a proof of payment, check with your Project Coordinator first. Cash
payments are generally not acceptable.
• Canceled (“cashed out”) cheques must be photocopied on both sides, so that the teller’s stamp
is visible. This stamp is generally on the back of the cheque. [SAMPLE].
• Credit card statements and bank statements must clearly show the account owner’s name. If the
account owner’s name is not visible, include a scan of the credit card used with the name clearly
legible. Account number and non-relevant items can be blacked out, but the costs being claimed
must be shown clearly on the statement. [SAMPLE].
• Credit card and debit transaction slips must show and match the amount, date and supplier on the
invoice/receipt.
• Money order and postal order receipts must be legible, dated and signed.
• Wire transfer receipts must show the name of the payee and be dated.
• Online transfer (email transfer) receipts must be sent directly from the bank and show the name of
the payee, the recipient, the date, the payment amount and confirm the transfer is complete.
FACTOR will accept a copy of the email confirmation of the deposited funds or proof from online
banking if all required information is displayed.
• Cash register receipts may be accepted for incidental items provided that they show the information
required for receipts as noted above.
• For Showcase, Tour, and Business Travel, signed personal receipts for incidental cash payments
(such as per diems) will be accepted provided that they show the information required for receipts as
noted above. If the receipt is generated from a blank receipt book, the seller must write in all of the
required information. See Receipt for Services/Per Diems.
3
FACTOR acknowledges that it is not always practical for every applicant to be associated with every
expense. Here are some common scenarios:
1. Bands on tour
Even though one member of the band may be the applicant for contracting purposes, FACTOR can allow
eligible expenses that were incurred by the other band members or eligible travelers (such as the tour
manager or driver) or the significant others of band members when the band is on the road.
Band expenses incurred by third parties (such as a record label or artist manager) are acceptable if the
applicant can provide a “proof of repayment” or a charge-back. An example would be an invoice from the
manager to the band with proof of payment for that invoice, or a copy of the band’s account statement
showing the amount to be recovered against artist revenue.
3. Distributor charge-backs
Many artists will do a deal where the distributor incurs certain costs (usually marketing) and charges
those back to the artist’s account for deduction when revenues come in. FACTOR may allow these
costs to be claimed by an artist provided that a detailed statement from the distributor is submitted
that itemizes each eligible expense being claimed, including the date, the item, the seller, and the
amount. FACTOR will not recognize a flat-fee charge-back (such as “20% of gross revenues”) as
adequate proof of payment.
• Personal Vehicle Log - used for any personal vehicle claim on Tour, Showcase, or
Business Travel.
• Receipt for Services and/or Per Diems – used for any musicians or hired musician fee/
per diem claims on Live Performance projects / per diems claimed for Business Travel
or Sound Recording
• Supplier’s Declaration and Undertaking Form – required when claiming a third party sound
recording or video producer
• Employee Time Allocation Form - used to claim in-house staff costs.
• Artist Development Completion Guide – used for completing Artist Development projects.
• Artist Donated Services Form - used to claim artists' donated services for Artist Development projects.