EF2915 User Guide 53
EF2915 User Guide 53
EF2915 Series
User Guide
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Organization of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Typographical Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
DataDirect Networks Welcomes Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Air Flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Unpacking the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the EF2915 in a Cabinet using the RK12 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Assembling the RK12 Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
In a Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connecting to EXP2915 Expansion Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting the Fibre Channel Loop Rate on the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring the Fibre Channel Interface of a EXP2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Serial Port Connection and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
IP Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Fibre Channel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Enclosure Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the System Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuring a Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MPC Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
MPC Software Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Minimum MPC Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
DataDirect Networks SAN Manager Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 43
DataDirect Networks SAN Manager Software Setup Verification . . . . . . . . . . . . . . . . . . . . 43
DataDirect Networks SAN Storage Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
DataDirect Networks SAN Manager Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
LCD Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
EF2915 LCD Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rear Panel – EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SP2xx Storage Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Probing the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
From a Solaris Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
From a Windows Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Oracle on a Windows Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Oracle on a Solaris Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Start Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Exchange on a Windows Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Working Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Doing Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Doing Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
SQL Server on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Working Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Doing Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Do Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 5 Troubleshooting 59
Problem Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
EF2915 cannot be turned on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
EF2915 does not respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
No raid; prompt from the EF2915 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Host cannot probe the EF2915 by format command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
DataDirect Networks SAN Manager cannot detect the EF2915 on the Fibre Channel. . . . . 61
SFP connectivity problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
SP2xx Storage Processor modules: No Interlink communication. . . . . . . . . . . . . . . . . . . . . 62
Ethernet connection cannot be established . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
RAID Configuration Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Chapter 7 Glossary 83
Index 87
This chapter contains information on the contents and organization of this user guide
including the intended audience, use of note, caution, and warning symbols, and
typographical conventions.
Intended Audience
This User Guide is intended for the system administrator with experience in installing
network storage or other hardware devices and configuring the system environment.This
User Guide explains how to install, connect, configure, and troubleshoot your EF2915
Series storage system.
Chapter Description
Chapter 1, “About this Guide.” Contains information on the contents, organization, and
intended audience of this guide as well as information
on the typographical conventions used in this guide.
Chapter 2, “The EF2915 Series Storage System.” Contains an introduction to DataDirect Networks
Networks SAN solutions as well as an introduction to
SAN and Fiber Channel technology, and RAID
technology. This chapter also contains a list of key
terms and specifications.
Chapter 3, “Setting Up the EF2915 Series System.” Contains information on installing and connecting the
system, starting it up, the front and rear panels, LED
indicators, serial port configuration, and probing and
testing the EF2915.
Chapter 4, “Database Application Agent for Oracle, Describes how to install and start up the Database
SQL and Exchange.” Application Agent for Oracle.
Chapter 6, “Servicing the EF2915 Series System.” Contains information on servicing your system
including removal and replacement of disk drives,
power supplies, SP288 or SP228 storage processors,
and fan modules.
Note: It provides information on the current topic that is especially important to correct
operation.
Caution: Explains situations where damage to the equipment could result if a procedure
! is not followed correctly.
Warning: Indicates that hazardous voltages or potential system damage could occur if a
procedure is not followed correctly.
Typographical Conventions
This User Guide includes the following typographical aids.
Example Usage
#>ssmon -i -d Text and values you enter at the keyboard, or the names of
window and menu selections.
Congratulations on selecting the DataDirect Networks Inc. EF2915 Series for your storage
area network (SAN). Your storage system provides:
• Up to 15 hot-swappable, high-performance Fibre Channel or SATA disk drives.
• Disk drives configurable as RAID sets of level 0, 1, 1+0, 3, 5, 50, or 6.
• System administration using the DataDirect Networks SAN Manager (see the
Administration and Operations User Guide).
• Dual field serviceable RAID storage processors.
• Auto-repair ability to reconstruct data on failed drives.
• Fibre Channel, iSCSI, Ethernet, and serial ports for host attachment and
administration.
• Hot-swappable power supplies with fail-over capability providing data protection in
the event of a power supply failure.
• Hot-swappable fan assemblies.
• System monitoring and configuration using the DataDirect Networks System
Manager (refer to the DataDirect Networks System Manager User Guide).
SAN Overview
The explosion of corporate computer use and the reliance upon computers to store all
types of data has created the data storage industry. According to recent studies, the data
storage demands of corporations is doubling every six to nine months.
Until recently, data storage was achieved by the Direct Attached Storage, a method in
which storage devices were directly connected to servers. Network Attached Storage is a
newer approach to data storage that utilizes the advantages of a network topology,
allowing many servers and storage devices to be inter-connected.
These new storage networks are called Storage Area Networks or SANs. A SAN is a
collection of storage devices, servers, Fibre Channel switches, and other devices such as
routers. Each device performs a different function within the SAN toward the same
objective: allowing highly efficient, fast, and reliable storage of data. See “Elements of a
SAN” below for more information on the different elements (devices) that comprise a
SAN.
The storage devices (disk drives, optical or tape drives), appear to the switches and servers
as though they are directly connected (local) storage devices. Connecting a storage device
to a SAN allows any other device on the SAN to use it for storage purposes. The devices
announce or register their presence on the network so that the servers are aware of their
presence, and know the number and location of the storage devices on the network (see
“Fabric” on page 12 for more details).
Elements of a SAN
Each type of network requires different devices or elements in order to provide the desired
functionality of that network. The list below describes the various elements that comprise
a SAN.
• Switches: Fibre Channel or Gigabit Ethernet switches are essential in a network
because a network is defined as a SAN that consists of one or more switches. In
networks, the switches are used to connect numerous servers and storage devices. The
switches themselves can be connected together to create very large SANs with
millions of nodes.
• Routers: Although routers are not essential for a SAN, they are used to connect serial
SCSI and parallel SCSI devices. This is necessary when older tape drives or disk
drives are part of the SAN.
• Storage Devices: Storage devices are essential to a SAN because they provide the
storage for the SAN. The arrays are storage devices.
• Tape Systems: Tape systems can be part of a SAN if you want to share them with
servers (this makes the tape systems more accessible). Tape systems are usually
connected to the SAN through routers.
• Servers: The servers are essential to SANs because they distribute the data that is
transferred across the SAN for the purpose of storage. The intended destination of the
data is the storage devices. Servers in a fabric are connected through Fibre Channel
switches.
• Host Bus Adaptors (HBAs): HBAs (or Fibre Channel or iSCSI cards), are located on
the servers and are used to connect the network cables to the servers.
• Hubs: Hubs are used in arbitrated loop Fibre Channel topologies and are connected to
servers.
• Management Software: Although you can have all of the physical devices for a SAN
without software, the functionality of the devices cannot be utilized without a
management tool. The DataDirect SAN Manager is the software you use to manage
your SAN. See your Administration and Operations User Guide for details.
For a diagram showing an example of a Fibre Channel SAN, see Figure 2-1 on page 9.
Point-to-Point
This topology involves only two devices which are usually a server and a storage device,
with no devices existing between them. This topology is found in first generation
implementations of Fibre Channel.
Arbitrated Loop
This topology involves multiple devices that share a common medium. Not only does this
topology involve many more devices than point-to-point, but each device must arbitrate
for access and use of the shared medium. Arbitration ensures that the devices gain access
to and use the shared medium in an orderly and controlled manner. This topology is
similar to Token Ring in networking.
Fabric
This topology involves numerous devices but is characterized by having one or more Fibre
Channel switches in the same network. The storage devices announce or register their
presence on the fabric to the switches using the SNS (simple name server) databases that
reside on the servers. The SNS database includes the device’s network address, WWN
(world wide name), and other information that helps identify the device.
In order for the servers to know the number and location of the storage devices on the
network, each server queries the SNS database to discover the storage devices (switches
exchange SNS data so that each server has the information to discover the storage devices
on the network).
Reference Title
RAID Level 0
RAID level 0 is best suited to applications that require high I/O speed and no data
redundancy. In RAID level 0, the data is broken down into segments and written
simultaneously across multiple disks (Figure 2-2). No parity or check-disk information is
saved. Data is read simultaneously from the multiple disks. This configuration results in
maximum possible I/O speed, but it offers no data protection.
RAID Level 1
RAID level 1 is best suited for use by database and file servers that require high
availability.
RAID level 1 uses a technique called mirroring to achieve high data availability. The data
is divided into blocks, with the same block being written simultaneously to a pair of disks,
and read from one of the two mirrored disks (Figure 2-3). The drawback of this technique
is that half the available disk capacity is used for data protection.
High I/O for random read/ Utilization of disk Applications for read-intensive,
write, double redundancy, capacity on a RAID random operations; on-line
hot spare configured. set reduced by half. transaction processing with
frequent file access.
RAID Level 3
RAID level 3 is best suited to applications that require the reading and writing of large
blocks of data.
In RAID level 3, the data is broken down into segments that are written simultaneously to
different disks. A separate disk is used to store parity information for the data written on
the other disks (Figure 2-5). Should data be lost because of disk failure, it can be
reconstructed from data on the remaining disks. This arrangement provides high I/O
throughput, high data transfer speed, and data protection. But it is inefficient in the reading
and writing of small blocks of data.
Ensures I/O Inefficient for small Applications requiring reading and writing
throughput and data blocks of data. large blocks of data.
transfer speed.
RAID Level 5
RAID level 5 is best suited to read-intensive, random operations and online transaction
processing (OLTP), which involves frequent file access.
RAID level 5 uses a method in which the data is divided into stripes and the data and
parity information is written simultaneously to the disks in an alternating fashion
(Figure 2-6). This results in increased data availability, more system up-time in the event
of a disk failure, and better read concurrence when reading small blocks of data. The
drawback of this technique is decreased system write performance and increased overhead
in writing small blocks of data.
RAID Level 50
RAID 50 should have been called "RAID 03" because it was implemented as a striped
(RAID level 0) array whose segments were RAID 3 arrays (during mid-90s)
RAID 50 is more fault Very expensive to Maybe a good solution for sites
tolerant than RAID 5 but implement which would have otherwise gone
has twice the parity with RAID 5 but need some
All disk spindles must
overhead additional performance boost
be synchronized,
High data transfer rates are which limits the
achieved thanks to its choice of drives
RAID 5 array segments Failure of two drives
High I/O rates for small in one of the RAID 5
requests are achieved segments renders the
thanks to its RAID 0 whole array unusable
striping
RAID Level 6
RAID 6 is essentially an extension of RAID level 5 which allows for additional fault
tolerance by using a second independent distributed parity scheme (dual parity)
Data is striped on a block level across a set of drives, just like in RAID 5, and a second set
of parity is calculated and written across all the drives; RAID 6 provides for an extremely
high data fault tolerance and can sustain multiple simultaneous drive failures
Perfect solution for mission More complex File and Application servers
critical applications controller design
Database servers
Controller overhead Web and E-mail servers
to compute parity
addresses is Intranet servers
extremely high Excellent fault-tolerance with the
Requires N+2 drives lowest overhead
to implement because
of dual parity scheme
back end
Encompasses the path between the RAID SP120/SP125 storage processors and the
hard disks.
chunks
The units of data that are written onto drives in a RAID set. Large blocks of data are
broken into chunks to optimize I/O performance.
chunk size
The size of each data chunk. This parameter is a configured value that becomes fixed
when the system initializes.
data availability
The level of fault tolerance within the RAID system. Availability increases as a
function of the number of component failures that can occur without affecting overall
system performance.
data integrity
The operability of the RAID system and its ability to withstand failure.
front end
The path between the host interface and the RAID SP120/SP125 storage processor.
dual porting
An interface method that enables multiple hosts to access the same RAID set through
the same RAID hardware.
host portability
The ability to move a RAID unit between different operating systems and host
systems.
lookahead
The threshold for determining how many sequential request should be received before
the read head is enabled. See readahead.
middleware
The DataDirect Networks middleware is a daemon program that runs on the manage-
ment console to which the RAIDs are connected.
parity or checksum
Information stored on a disk in RAID levels 3 and 5 and used as a backup in case of
disk failure. The parity information, along with the data on the remaining drives,
provides complete information and enables the system to reconstruct the data of the
failed drive.
readahead
An automatic function the system performs when continuous sequential read requests
are received. With readahead, the system automatically reads into the data blocks from
disks before a request is received from the host.
request rate
The frequency of I/O requests.
striping
A process that binds a group of disks to form one logical unit. Striping often increases
performance over that of one disk.
transfer rate
The speed of data transmissions in millions of bits per second (Mbps).
Dimensions
Electrical
Environmental
Interfaces
Host Interface Four 4Gb Fibre Channel interfaces, or four 2Gb iSCSI
interfaces, 400Mb/s (1600 Mb/s total).
Drives—EF2915
Number of Drives Up to 15
Capacity/Form Factor 36/73/146GB; 15K rpm 4GB; 146/300GB 10K rpm 2GB
FC; 250/500GB 7200 rpm SATA II
Maximum Capacity per 35TB with 240 x 146GB FC drives or 120TB with 240 x
System 500GB SATA II drives
Software
Host Platform Support Microsoft Windows, Linux, Sun Solaris, IBM AIS, and
HP-UX.
This chapter explains how to install the EF2915 Series system, test its operation, and make
it ready for software configuration.
Environmental Requirements
Select a cool, dry, dust-free environment for the system. See Table 3-1 for environmental
parameters and ranges.
Note: We recommend that you install the EF2915 Series system in an air-conditioned
environment.
Air Flow
Be careful not to block the air-flow vents at the front and rear. Doing so restricts air flow,
which can reduce reliability.
• Desktop: Allow at least 6 inches of unobstructed space at both front and rear.
• Rackmount: The EF2915 may be installed in any 19-inch cabinet or relay-rackmount
device that complies with EIA-310-D specifications.
Input Power
The EF2915 Series system can operate with input voltages of:
• 110 V AC
• 220 V AC
The EF2915 Series system is designed to operate with single-phase power systems that
have a grounded conductor.
Note: Contact a qualified electrician or facility manager if you are unsure what type of
power is supplied to your building.
Quantity Description
Caution: This installation step requires two persons to align and place the EF2915 chas-
! sis on horizontal flanges of the left and right mounting rails.
6 Align and support the EF2915 chassis on the horizontal flanges of the Left and Right
mounting rails. Push the EF2915 chassis into the cabinet until it is flush with the front
of the cabinet.
7 Use one black #10-32 flathead screw to secure the front of the EF2915 chassis to the
cabinet’s left mounting hole. Repeat for the right side.
Cable Connections
This section provides information on how to connect your EF2915 in a cabinet and in a
stand-alone application to a host computer.The host computer shall have an Ethernet
connection to the EF2915 for enclosure management in addition to the fibre channel
connection used for data I/O.
Use only the cables supplied with the EF2915. This ensures compliance with safety and
engineering standards. Using other cables can be hazardous and degrade system
performance. If the provided cables are too short for your installation, ask your DataDirect
Networks Sales Representative about other available cables.
Warning: Do not use household extension cords with the EF2915 or its related equip-
ment. They do not provide adequate current ratings or overload protection.
In a Cabinet
The various connections that may be utilized when connecting the EF2915 in a cabinet
are:
• Host connection to the EF2915 DB9 ports via serial cable. The serial connections are
only used for troubleshooting and maintenance.
• Fibre channel connections from host/switch via LC-LC port on EF2915.
• Ethernet connection from EF2915 to Ethernet Hub. The Ethernet connection is used
for enclosure configuration and management. The System Manager software in the
enclosure provides web pages for this purpose.
See sections below that describe these connections.
Power Connection
Connecting power from the EF2915 to a UPS device is not difficult, but caution must be
taken to avoid problems.
Note that the left-hand port of both Storage Processors in the EF2915 are connected to the
same EXP2915. It is not permitted to connect to a EXP2915 from the right-hand port of
one Storage Processor and from the left-hand port of the other Storage Processor.
Firmware in the Storage Processors requires that these connections are not crossed. Also
note that the left-hand port on the hubs in the EXP2915s is for in, or uplink, and the right-
hand port is for out, or downlink.
A change option screen will be displayed. Then press Enter to display the fibre channel
rate selection screen. When this screen is displayed, pressing the Up or Down Arrow will
cause the transfer rate to change between 4 and 2Gb. Press Enter to make the selection. A
screen will then be displayed advising that the system must be rebooted in order to finalize
the rate change.
Default Configuration
Table 3-3 lists the default settings for the serial port on the EF2915. These values cannot
be changed. Change the settings on the PC, workstation, or host to match the EF2915
settings.
38,400 8 None 1
Note: Before you begin this procedure, make sure you have connected the EF2915 using
host port b. A Solaris host normally has two serial ports: a and b. It is recommended that
you use port b.
Use the following steps to communicate with the EF2915.
1 Gain super-user privilege.
2 Use the admintool:
# admintool <Return>
3 In the admintool window, select the Serial Port Manager icon or the Serial Port
option in the Browse menu. These give you access to the serial port configuration
window.
If you are unable to connect with the serial port using a Solaris host, do the following:
b port
1 If it is the b port you cannot connect to, enter
ll /dev/cua/b
2 Remove the existing file:
rm /devices/pci@1f,4000/ebus@1/se@14,400000:b,cu
3 Enter init 0. At the ok prompt, enter boot -r.
After rebooting, the host should be able to connect to the serial port.
a port
1 If it is the a port you cannot connect to, enter
ll /dev/cua/a
2 Remove the existing file:
rm /devices/pci@1f,4000/ebus@1/se@14,400000:b,cu
3 Enter init 0. At the ok prompt, enter boot -r.
After rebooting, the host should be able to connect to the serial port.
Note: Another way to debug the serial port is by typing: cu -d which will show
where the problem is located, and which file needs to be deleted.
# cd /etc
# vi remote
# The next 17 lines are for the PCMCIA serial/modem cards.
#
pc0:\
:dv=/dev/cua/pc0:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc1:\
:dv=/dev/cua/pc1:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc2:\
:dv=/dev/cua/pc2:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc3:\
:dv=/dev/cua/pc3:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc4:\
:dv=/dev/cua/pc4:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc5:\
:dv=/dev/cua/pc5:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc6:\
:dv=/dev/cua/pc6:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
pc7:\
:dv=/dev/cua/pc7:br#38400:el=^C^S^Q^U^D:ie=%$:oe=^D:nt:hf:
cuab:dv=/dev/cua/b:br#9600
cuaa:dv=/dev/cua/a:br#9600
dialup1|Dial-up system:\
:pn=2015551212:tc=UNIX-2400:
hardwire:\
At the Unix prompt “#” type “tip cuaa” or “tip cuab” to establish the serial connection to
the SP120
================================
| DataDirect Networks |
| Automating Storage Expertise |
================================
EF RMON Version : 110-000068-060421165100
Boot Code: 5100 for Product EF2915
Created on Fri Apr 21 16:52:31 PDT 2006 by DataDirect
Networks Inc.
1024Mb
Board ID 0000A012 SP20-Rev1 166MHz
Config 504364B8 SC=P *=3.5 SE=on
PRId 2753
.
.
[Note: additional lines of output will appear here during
the bootup]
.
.
11:51:36 09/10/02; 365
: raid;
The raid; prompt indicates that the system boot-up is complete and that you have
accessed the EF2915 console. You can now configure and modify RAID sets. Refer to
your Administration and Operations User Guide for information on configuration
parameters, and Chapter 6, “Servicing the EF2915 Series System” for information on
servicing.
1 If you have an {rmon} prompt, type:
{rmon} b <Return>
2 If you still do not see the raid; prompt, do the following:
• Hold the <Shift> key and press the <~> key.
• Release both the <Shift> key and the <~> key.
• Press the < . > key.
This quits the cu utility and returns you to the shell prompt. Write down any messages that
are displayed and call DataDirect Networks Technical Support for assistance.
If there is no raid; or {rmon} prompt, do the following:
1 Strike any key several times, to try to get a response.
2 If there is no response, hold the <Shift> key and press the <~> key.
3 Release both the <Shift> key and the <~> key.
4 Press the < . > key
This quits the cu utility. Check the serial cable connection and serial port configuration.
Then try again. If you are still unsuccessful, refer to Chapter 5, “Troubleshooting” or
contact DataDirect Networks Technical Support for assistance.
IP Connection
Note: If a hub or switch is not used, an Ethernet crossover cable must be used to
connect from a host to the EF2915. DataDirect Networks does not provide a null-
modem cable.
See Figure 3-4 for a diagram showing the fibre channel input connections to an EF2915.
Enclosure Configuration
Two programs are provided for enclosure configuration (RAID set creation, etc.), The
System Manager, and the optional SAN Manager. Both give a Graphic User Interface
(GUI) that is accessible over the Ethernet network. The System Manager runs in the
enclosure and publishes web pages that may be accessed using a web browser to configure
the enclosure. The SAN manager runs on host systems. It polls enclosures connected to
the network and displays information on all of the enclosures. It allows selection of a
particular enclosure for configuration.
The SAN Manager running on a PC is referred to as the Management PC (MPC). Refer to
“Configuring a Management Console” on page 42 below for an introduction to the SAN
Manager. Please refer to DataDirect Networks document 801-000001 for the DataDirect
Networks Administrator Guide.
Server:
• Microsoft Windows 2000 or Sun Solaris 2.6+
• 64 Megabytes of memory
• 50 Megabytes of free hard disk space
Client:
• Microsoft Internet Explorer 4.0+ or Netscape Navigator 6.0+
• JRE 1.3.1+
is running the server, and "port" is for the HTTP service port number provided by the
server.
Front Panel
The EF2915’s disk enclosure contains 15 disk slots. Inspection and replacement of the
canisters and disk drives is simple. You can remove and replace any drive from the disk
enclosure while the system is running by using the handle at the front of the drive canister.
The system’s front disk enclosure also has an LCD screen for displaying information.
Note: Refer to Chapter 6, “Servicing the EF2915 Series System” for the steps to remove
and replace drive trays.
LCD Information
The LCD displays status information of the EF2915 disk enclosure. You can navigate
through the display using the Up and Down arrows to display different types of
information and to change the Fibre Channel rate.
See “EF2915 LCD Guide” on page 46 for information on the various types of status
information available in the LCD, and how to check the status of the enclosure after the
power-up sequence.
Status Screens Menu screens may be displayed by pressing the up-arrow and down-arrow buttons.
Consecutive pressing of the down-arrow button will select the following menu screens
(Table 3-4 through Table 3-7):
Display Items
1 Network Configuration
2 Information Items
3 Status Items
4 Startup Screen
Pressing down-arrow again will wrap back to the Network Configuration screen.
Consecutive pressing of the up-arrow button will scroll through the menu screens in
reverse order.
To select the menu that is displayed, press the Enter button. This will cause the first menu
item to be displayed.
Table 3-5.
Information Items
Status Items
Hard Drives present: Displays a 1 digit for each slot that contains a hard drive, or a 0
digit for each slot that does not contain a hard drive.
Hard Drive fault: Displays a 1 digit for each slot with a fault, or a 0 digit for each slot
that does not have a fault.
EMIO Temperature: Displays the temperature at the EMIO PCB, in degrees Celsius.
Power Supplies: Displays OK or Failed for each of the two Power Supplies.
Blowers: Displays OK or Failed for each of the two blower cages.
LED Indicators
Green and amber LEDs on the front panel show system status and drive activity (see
Figure 3-9 on page 59 for LED locations). Table 3-7 and Table 3-8 below list LED
Indications.
GREEN LED
Description EF2915 FC
AMBER LED
Description EF2915 FC
Callout Description
1 Power Supply 0
2 Power Supply 1
3 Fan Module 0
4 Fan Module 1
5 AC connector
8 EMIO
9 On/Off Switch
You should see the following two disks displayed in the format menu:
cXtTd7 <DataDirect Networks-RAIDStar-SMON-0200 cyl 126 alt 2 hd
16 sec 128>/pci@1F,2000/scsi@1/sd@0,7
Note: If you see a 128 MB disk, DO NOT write a windows signature to this device.
Overview
The Database Application Agent software resides in an Oracle, SQL or Exchange server.
The running agent enables you to make a point-in-time replication/snapshot/mirror of a
vdisk containing Oracle or Exchange data files while the database is still in its full
operational mode.
Start Up
Follow the steps below to start the agent:
1 Start a DOS Shell.
2 Move to the “DataDirect Networks_Agent” directory.
3 To start the agent, issue the following command from the “DataDirect
Networks_Agent” directory.
java -classpath .\Agent.jar Agent
Start Up
Follow the steps below to start the agent:
1 Start a Shell.
2 Move to the “DataDirect Networks_Agent” directory.
3 To start the agent, issue the following command from the “DataDirect
Networks_Agent” directory.
java -classpath ./Agent.jar Agent
Note: The agent needs to restart if the Oracle server reboots.
Installation
VSS Provider Setup:
Double-click "DataDirect Networks VSS Hardware Provider Build.exe" to launch the
installation process, which will install the "VSS Provider". The service will be
automatically started when doing backup.
Exchange2003 Agent Setup:
Double-click "DataDirect Networks ExchangeAgent2k3 Build.exe" to launch the
installation process, which will install the "DataDirect Networks Exchange 2003 Backup
Agent". The service will be automatically started after installation is finished.
Doing Backup
1. Mount a vdisk of the DataDirect Networks Storage System to the host as a
volume that can be written and read, such as volume D:.
2. Put all files such as log files and database files of the Exchange Server
2003 on this volume and determine the path to a storage group.
3. Do backup with command line mode:
INSTALL_DIR>\ exchagent2k3 -exe -b <BackupCaption> -g
<storage group name>
Doing Restore
1. Mount the snapshot to the host and manually copy the mailbox and log
files from the snapshot drive to the First Storage Group.
2. Mount the First Storage Group.
Installation
SQL Backup Agent Setup:
Double-click "DataDirect Networks SQL Agent Build.exe" to launch the installation
process, which will install the "DataDirect Networks SQL Backup Agent", the service will
be automatically started after the installation is finished. Insure that the MSS+DAA
licenses are installed in the DataDirect Networks Storage System.
Doing Backup
1 Mount a vdisk of the DataDirect Networks Storage System on the host as a
volume that can be written and read, such as volume D:.
2. Put all files such as log files and database files of the SQL Server on this
volume and determine the path to a database.
3. Do backup with SAN Manager (see Figure 4-2).
Do Restore
Migrate the database backup data files from permanent storage to the original file path:
INSTALL_DIR>\ SQLAgent -restore -s <SessID> -b <BkpDBName>
Troubleshooting
This chapter lists problems you may encounter when starting up or operating the EF2915
and provides recommendations on how to troubleshoot the problems.
If you cannot solve a problem yourself, contact:
DataDirect Networks Technical Support at one of the following addresses:
• Telephone: 888.634.2374, 818.700.7618
• Email: [email protected]
• Fax: 800.700.7601
• Mail: DataDirect Networks Technical Support
Worldwide Corporate Offices
9351 Deering Avenue
Chatsworth, CA 91311
USA
Problem Indications
Several indications of possible problems which you may encounter are covered here with
suggested ways of proceeding. They include:
• EF2915 cannot be turned ON.
• EF2915 does not respond.
• No raid; prompt from the EF2915.
• Host cannot probe the EF2915 by format command.
• DataDirect Networks SAN Manager cannot detect the EF2915 on the Fibre Channel.
• SFP connectivity problem.
• SP2xx Storage Processor modules do not establish Interlink communications.
• Ethernet connection cannot be established
• RAID Configuration Warning.
• If a message appears with other devices’ WWNs listed, a Fibre Channel connec-
tion is established to other FC devices on the SAN.
: raid;
: raid; getwwn 1
SUCCESS: 21.00.00.09.2B.20.00.CF, 21.00.00.09.2B.20.00.CF, DataDirect Networks
RAIDStar-SMON 0201
SUCCESS: 29.00.00.09.2B.20.00.CF, 29.00.00.09.2B.20.00.CF, DataDirect Networks
RAIDStar-SMON 0201
SUCCESS: 21.29.00.09.2B.20.58.70, 21.29.00.09.2B.20.58.70, DataDirect Networks
RAIDStar-SMON 0201
SUCCESS: 29.29.00.09.2B.20.58.70, 29.29.00.09.2B.20.58.70, DataDirect Networks
RAIDStar-SMON 0201
SUCCESS: 10.00.00.06.2B.06.0B.08, 20.00.00.06.2B.06.0B.08, LSI40919O B.0 03-
00005-01B FW:1.00.04 Port 0
EOC
: raid;
• If a message appears that includes the devices' port and loop IDs, a Fibre Channel
connection is established to other FC devices.
: raid;
: raid; getids 1
PortID: 0xFFFFFE, LoopID: 0x7E
PortID: 0xFFFFFC, LoopID: 0x80
PortID: 0x630900, LoopID: 0x82
EOC
: raid;
: raid;
: raid; hwconf
2 1 1 124 134217728 120488064 117331136 67108864 0 0 0 0
: raid;
: raid;
: raid; hwconf
2 1 1 124 134217728 120488064 117331136 67108864 268435456 253974432
250950272 134217728
: raid;
• If a message appears like the following, an Interlink connection has been reestab-
lished.
The EF2915 is fully field-serviceable with modular components. This chapter describes
the steps to remove and replace Field Replaceable Units (FRUs) that provide critical
system functions. All FRUs are easily accessible from the front or rear of the unit. They
include:
• Disk drives
• SP2xx storage processors
• Power supplies
• Cooling fans
Callout Description
1 Power Supply 1
2 Power Supply 0
3 Fan Module 1
4 Fan Module 0
5 AC connector
8 EMIO
9 On/Off Switch
3 8 7 4
5 1 6 2 9
Figure 6-1. EF2915 Rear Panel
Inserting SFPs
The Small Form-factor Pluggable (SFP) is a compact optical transceiver used to couple
the optical fiber cable to the fibre channel host adapter in the EF2915 system. They slide
into the port openings of the SP2xx processors.
Caution: Care must be taken to insure that the SFPs are inserted in the correct orientation
! in order to avoid damaging the SFP or the socket that it fits into.
Refer to Figure 6-2 for the correct orientation of the SFP for insertion into the processor
socket.
Removal
To remove a disk drive tray:
1 Lift up the LCD display panel.
2 Identify the drive that needs to be replaced.
3 Pull out the sliders to hold the LCD panel in place.
4 Hold the disk tray handle and carefully pull the tray away from the chassis (Figure 6-
3).
Insertion
To insert a disk drive tray:
1 Lift up the LCD display panel.
2 Pull out the sliders to hold the LCD panel in place.
Note: The EF2915 can operate on one power supply alone. We recommend that you
install two power supplies for redundancy.
Figure 6-4. Removing the Power Supply Module from the EF2915)
Replacement
To install a power supply:
1 Align the power supply with the opening on the rear panel.
2 Be sure that the power supply switch is set to OFF.
3 Slide the supply into the chassis.
4 Tighten the thumb screw.
5 Plug in the AC cord.
6 Turn on power.
7 Verify that the power supply is functioning properly by checking its status using the
LCD information and the DataDirect Networks SAN Manager.
Note: If the system is active, removal of a processor module should be done during
scheduled maintenance, unless multi-pathing software is being used on the host.
Removal
To remove a SP22x processor module:
1 Make sure all of the cables are clearly marked to indicate which connector on the stor-
age processor they plug into.
2 Unscrew the two screws (Figure 6-5 top).
3 Carefully pull the board from the chassis (Figure 6-5 bottom). This disengages the
SP22x processor module from the mid-plane board.
Caution: Slide the board out evenly. It connects to the mid-plane by two connectors.
!
4 Slide the board away from the system.
Note: Do not remove the backplane from the SP22x processor module. Replacement
units have the backplane attached.
Caution: Slide the board out evenly. It connects to the mid-plane by two connectors.
!
4 Slide the board away from the system.
Note: Do not remove the backplane from the SP28x processor module. Replacement
units have the backplane attached.
Processor Memory
If it is desired to add memory to an SP2xx processor, make sure that if a single SIMM is
used, the SIMM is inserted in socket U2 (the outboard socket). If two SIMMs are used,
make sure that they are of the exact same manufacturer, model and speed.
Replacement
Caution: When inserting the SP2xx processor modules, make sure you align the connec-
! tor pins with the connectors.
To replace a SP2xx storage processor module:
1 Align the storage processor module with the opening in the rear panel.
2 Slide the storage processor module in until it meets the mid-plane connectors.
3 Using even pressure, carefully slide the board in to engage the connectors. Press
firmly to seat the connectors, but without excessive pressure.
4 Tighten the two screws.
Note: After replacing a storage processor module, you must reconfigure the RAID
set on the new storage processor if its configuration is different from that of the
original storage processor.
Caution: To avoid system damage in case of fan failure, never run the EF2915 for more
! than 5 minutes without operating either fan.
Note: The power connector for the fans is hard-mounted to the fan module. Power is
disconnected automatically when you pull the module out.
Replacement
To replace a fan module:
1 Using the handle, align the fan module with the opening on the rear panel.
2 Align the power connector with the plug.
3 Carefully push the module into place.
4 Tighten the thumb screw.
5 Verify the fan module is functioning properly by checking status using the LCD and
DataDirect Networks SAN Manager.
Glossary
This section describes the terminology introduced in this guide, as well as related terms
used in telecommunications technology and standards.
Arbitrated Loop
A Fibre Channel topology that defines the connections between hosts and devices. Two or
more ports can be interconnected, but only two at a time can communicate. The loop
supports up to 126 devices and one fabric attachment on one loop.
Arbitrated Loop Physical Address
An 8-bit value that identifies a device in an arbitrated loop. This value is always the last 8
bits of the 24-bit address field.
Arbitration
The process that facilitates orderly access to a shared-loop technology.
Buffer to Buffer Credit
The (Fibre Channel) flow control system that provides pacing of the traffic load in order to
prevent frame loss. In effect, it determines how many frames can be sent to a recipient. A
credit represents a device’s ability to accept an additional frame. If no credits are issued by
a recipient to a sender, the sender cannot send to that recipient.
Class 2
A connectionless Class of Service that allows streams of frames to be sent to different
destinations quickly and requires acknowledgment of frame delivery. It is generally used in
applications requiring a high degree of data integrity at the transport level.
Class 3
A connectionless Class of Service (sometimes called a “datagram”) that does not require
acknowledgment of frame delivery. Class 3 provides higher performance with less
overhead, but can be less reliable, since under highly congested conditions, it may discard
frames.
Destination WWN
The world-wide name that identifies the port that will receive the frame.
Discovery
In a fabric network, the process of identifying other devices in the network. See also Name
Server and Loop Initialization.
Exchange
A set of related, bidirectional sequences that represents a complete I/O operation. See also
Sequence.
Fabric
One or more Fibre Channel switch(es) in a network configuration in which each port in a
node (device) is attached to the fabric through a link that consists of a pair of fibers. See
also Link.
Fabric Login (FLOGI)
The process in which a port establishes all network operating parameters between two
participants. See also Fabric and Port Login.
Fibre
A generic term that describes the serial media types supported by Fibre Channel, such as
coaxial cable, optical, or twisted pair. See also Link.
Fibre Channel
The name for the set of (ANSI) standards that describe the serial protocol that supports
both channel and network users.
F_Port
Fabric Port. A physical interface within the fabric (switch) that attaches to an N_Port
(Node port) through a point-to-point connection. See also N_Port.
Fl_Port
Fabric Loop Port. An F_Port containing arbitrated loop functions.
HBA
Host Bus Adaptor. A Fibre Channel interface card that plugs into a host such as a PCI or
SBUS card.
Initiator
A server or workstation in a Fibre Channel network that starts transactions to disk or tape.
See also Target.
iSCSI
Small Computer Systems Interface mapped onto TCP/IP.
Loop Initialization
Part of the initialization process in a Fibre Channel arbitrated loop that assigns the
Arbitrated Loop Physical Addresses to new participants. The process also provides
notification of changes in the topology and recovery from loop failure.
Name Server
A database that allows each attached device in a fabric to register or query information,
such as the names, addresses, and classes of service of other participants in the network.
Node
A device that has at least one N_Port or one NL_Port.
NL_Port
Node Loop Port. The end node ports in an arbitrated loop.
N_Port
Node Port. A physical interface within an end device (node) that may attach to an F-Port
or directly to another N_Port through a point-to-point connection.
Point-to-point
A dedicated Fibre Channel connection (link) between two devices. See also Topology.
Port
A Fibre Channel physical entity that connects a node to a network.
Port Login (PLOGI)
The login process in which a port sends its port-to-port operating parameters to every port
in the network that it needs to communicate with.
Port Name
See World Wide Name.
Private Loop
A free-standing arbitrated loop with no fabric attachments. See also Arbitrated Loop.
Public Loop
An arbitrated loop attached to a (SAN) fabric switch. See also Arbitrated Loop.
SAN
Storage Area Network. A network that links servers and workstations to disk arrays and
tape backup subsystems in a Fibre Channel network.
Sequence
A group of one or more related frames. See also Frame and Word.
Sequence Count
The value in the frame header that helps identify the order in which the frames were
transmitted.
Sequence ID
The value in a frame header that distinguishes one frame sequence from another.
Source WWN
The world-wide name that identifies the sender of the frame.
Target
A disk array or tape subsystem in a Fibre Channel network.
Topology
The logical or physical arrangement of devices in a network configuration. Also refers to a
specific way of connecting the components, such as point-to-point or arbitrated loop. See
also Point-to-Point and Arbitrated Loop.
Word
The basic Fibre Channel building block used to construct frames. It consists of four 10-bit
bytes. See also Frame and Sequence.
WWN
World Wide Name. A unique 64-bit address assigned to a Fibre Channel device during
manufacturing. See also Source WWN and Destination WWN.
A
Air flow 26
ALPA (Arbitrated Loop Physical Address) 87
arbitrated loop 87
arbitration 87
B
back end 21
Buffer to Buffer Credit 87
C
Cabling 30
checksum 22
chunk size 21
chunks 21
Class 2 87
Class 3 87
D
data availability 21
data integrity 21
Database Application Agent for Oracle 53
Destination WWN 87
Drive names and locations 70
Drives
names and locations 70
dual porting 21
E
Environmental requirements 26
exchange (in Fibre Channel) 87
F
F_Port 88
fabric 88
Fabric Login (FLOGI) 88
Fibre Channel
overview 10
terminology 87
Fl_Port 88
front end 21
Front panel 45
G
glossary
Fibre Channel 87
H
HBA 88
host portability 21
I
Installation 25
cabling
cable connections 30
location 26
unpacking 27
iSCSI overview 14
L
lookahead 21
Loop Initialization 88
N
N_Port 89
Name Server 88
NL_Port 88
Node (in Fibre Channel) 88
O
Oracle 53
overview
Fibre Channel 10
iSCSI 14
SAN 7
P
Point-to-point (in Fibre Channel) 89
Port Login (PLOGI) 89
Power 26
Private Loop (in Fibre Channel) 89
Public Loop (in Fibre Channel) 89
R
Rack installation 28
RAID file systems 14
readahead 22
Removing and replacing disk drives 70
request rate 22
S
SAN overview 7
sequence (in Fibre Channel) 89
sequence count (in Fibre Channel) 89
sequence ID 89
servicing the iQ12xx Series 67
setting up the iQ12xx Series 25
Source WWN 89
Specifications 23
striping 22
T
transfer rate 22
U
Unpacking 27
W
word (in Fibre Channel) 89
World Wide Name (WWN) 87