Partners Licensing Group

CONTACT SHEET
800-456-8000 EMAIL
Vendor Name ext ***@IngramMicro.com
Initials Hours of Operation
Acronis * ® 76789 Acronis-Licensing JP 8:30am-6:30pm EST
Actifio 77919 Actifio-Licensing JP 8:30am-6:30pm EST
Adobe ® 76578 Adobe-Licensing GE 8:30am-8:00pm EST
AlienVault * ® 76581 AlienVault-Licensing JP 8:30am-6:30pm EST
Arcserve * ® 76402 Arcserve-Licensing JP 8:30am-6:30pm EST
Arctic Wolf ® 76527 ArcticWolf-Licensing FG 8:30am-6:30pm EST
Atakama 77919 Atakama -Licensing JP 8:30am-6:30pm EST
Autodesk * ® 76027 Autodesk-Licensing JD 8:30am-8:00pm EST
AVG (Avast) ® 76889 AVG-Licensing JP 8:30am-6:30pm EST
Binary Defense ® 77919 BinaryDefense-Licensing JP 8:30am-5:30pm EST
Bitdefender ® 76597 Bitdefender-Licensing JP 8:30am-6:30pm EST
Blancco ® 77919 Blancco-Licensing JP 8:30am-6:30pm EST
BlueJeans Email Only BlueJeans-Licensing JP 8:30am-6:30pm EST
Check Point * ® 76483 Checkpoint-Licensing JX 8:30am-6:30pm EST
Citrix ® 76484 Citrix-Licensing BC 8:30am-8:00pm EST
Cofense ® 76526 Cofense-Licensing FG 8:30am-5:30pm EST
Condusiv * ® 76487 Condusiv-Licensing AG 8:30am-8:00pm EST
Corel * ® 76485 Corel-Licensing AG 8:30am-8:00pm EST
Critical Start 77919 CriticalStart-Licensing JP 8:30am-6:30pm EST
Cymulate 77919 Cymulate-Licensing JP 8:30am-6:30pm EST
EKAHAU ® 77919 EKAHAU-Licensing JP 8:30am-6:30pm EST
Erwin * ® 76151 Erwin-Licensing JP 8:30am-6:30pm EST
ESET ® 76853 Eset-Licensing FG 8:30am-6:30pm EST
EVA Team (Various Vendors- listed on page 3) ® E-mail Only EVA-Team AG 8:30am-8:00pm EST
Evidian ® 77919 Evidian-Licensing JP 8:30am-6:30pm EST
F5 * ® 76623 F5-Team DM 8:30am-8:00pm EST
Fire Eye * ® 76479 FireEye-Licensing DM 8:30am-8:00pm EST
Forcepoint * ® 76797 Forcepoint-Licensing JX 8:30am-6:30pm EST
Fortinet * ® 76439 Fortinet-Licensing GE 8:30am-8:00pm EST
GoGuardian E-mail Only GoGuardian-Licensing FG 8:30am-6:30pm EST
Google Solutions * ® 76887 Google-Solutions FG 8:30am-6:30pm EST
IBM Software * ® 76043 IBM-Licensing JN 8:30am-8:00pm EST
Iboss 77919 IBoss-Licensing JP 8:30am-6:30pm EST
IGEL * ® 76459 Igel-Licensing BC 8:30am-6:30pm EST
Infragistics * ® E-mail Only Infragistics-Licensing JP 8:30am-6:30pm EST
Juniper Networks * ® 76441 Juniper-Licensing LT 8:30am-8:00pm EST
Kaspersky * ® 76752 Kaspersky-Licensing JP 8:30am-6:30pm EST
Kofax ® 76528 Kofax-Licensing AG 8:30am-8:00pm EST
Lookout * ® E-mail Only Lookout-Licensing JP 8:30am-6:30pm EST
McAfee * ® 76574 McAfee-Licensing LT 8:30am-8:00pm EST
Microsoft Open Licensing (MOLP) * ® 76163 Microsoft-Licensing LP 8:30am-8:00pm EST
Microsoft CSP ® 76163 opt 8 Microsoft-Licensing LP 8:30am-8:00pm EST
Microsoft Campus & School Agreements ® 76163 opt 6 Open.Value LP 8:30am-8:00pm EST
Microsoft Open Value ® 76163 opt 4 Open.Value LP 8:30am-8:00pm EST
Microsoft SPLA ® 76163 opt 5 Microsoft-SPLA LP 8:30am-8:00pm EST
Milestone * ® 76893 Milestone-Licensing AG 8:30am-8:00pm EST
Mimecast ® 76572 Mimecast-Licensing FG 8:30am-5:30pm EST
Mist ® 76529 Mist-Licensing LT 8:30am-8:00pm EST
Morpheus 77919 Morpheus-Licensing JP 8:30am-6:30pm EST

* indicates Reprints are in Licensing Locator

(R) indicates Vendor is in RenewVue Updated February 8th, 2020
Partners Licensing Group
CONTACT SHEET
NetAlly ® TBD NetAlly-licensing JP 8:30am-6:30pm EST
NetScout (Airmagnet) * ® 77611 Netscout-Licensing JP 8:30am-6:30pm EST
Nuance * ® 76449 NuanceDragon-Licensing JP 8:30am-8:00pm EST
Nyotron ® 77919 Nyotron-Licensing JP 8:30am-6:30pm EST
OffsitedataSync ® 77919 OffsitedataSync-Licensing JP 8:30am-6:30pm EST
Proofpoint ® 76496 Proofpoint-Licensing JP 8:30am-8:00pm EST
Pulse Secure * ® 77967 PulseSecure-Licensing JX 8:30am-8:00pm EST
Purlpe WiFI ® 77919 PurpleWiFi-Licensing JP 8:30am-6:30pm EST
Quickbooks Support ® 76108 Quickbooks Support AG 8:30am-8:00pm EST
RedBox ® E-mail Only Redbox-Licensing FG 8:30am-5:30pm EST
Red Hat * ® 76409 RedHat-Licensing PM 8:30am-6:30pm EST
RSA * ® 76058 RSA-Licensing DM 8:30am-8:00pm EST
SentinelOne ® E-mail Only SentinelOne-Licensing FG 8:30am-6:30pm EST
SMART ® 76416 Smart-Licensing FG 8:30am-6:00pm EST
SonicWall Legacy Renewals 76531 SonicWall-Renewals FG 9:30am-5:30pm EST
SonicWall SECaaS ® (Security As A Service) 76521 SonicWall-SECaaS FG 8:30am-5:30pm EST
Sophos * ® 76448 Sophos-Licensing PM 8:30am-8:00pm EST
SUSE * ® 76936 Suse-Licensing JP 8:30am-6:30pm EST
Tenable * ® 77938 Tenable-Licensing JR 8:30am-6:30pm EST
Trend Micro * ® 76494 Trend-Licensing JX 8:30am-8:00pm EST
Trustifi ® 77919 Trustifi-Licensing JP 8:30am-6:30pm EST
Truyo 77919 Truyo-Licensing JP 8:30am-6:30pm EST
Veeam * ® 76582 Veeam-Licensing GE 8:30am-8:00pm EST
Veritas * ® 76715 Veritas-Licensing PM 8:30am-8:00pm EST
Viavi ® 76516 Viavi-Licensing FG 8:30am-5:30pm EST
Vmware * ® 76488 VMWare-Licensing JR 8:30am-8:00pm EST
VMware - Public Sector * ® 77648 VMWare-Licensing JR 8:30am-8:00pm EST
Zebra * ® 76173 Zebra-Licensing FG 8:30am-6:30pm EST
Craig Spencer
Zoom * ® 77964 Zoom-Licensing 8:30am-6:30pm EST
Ext. 66206

Integration Services Total System Configurations/ Solutions

77961 ConfigRequests JD 8:30am-5:30pm EST

EMAIL
Cloud Sales Team 800-705-7057
***@IngramMicro.com
Initials Hours of Operation

Cloud Management Services Option 1 Cloud.Management MG 8:30am-8:00pm EST

Cloud Security Option 2 Cloud.Security MG 8:30am-8:00pm EST
Cloud Applications & Platform Option 3 Cloud.Applications MG 8:30am-8:00pm EST
Cloud Infrastructure Option 4 Cloud.Infrastructure MG 8:30am-8:00pm EST
Cloud Communication & Collaboration Option 5 Cloud.Communication MG 8:30am-8:00pm EST
Ingram Micro Cloud Services Line Card MG = Michael Giambanco 66659 [email protected]
EMAIL
Renewal Services Desk
***@IngramMicro.com
Initials Hours of Operation

Vmware RSD RenewalServices-VMware JN 8:30am-5:30pm EST

Vendor Specific Tenable RSD Tenable-Renewals JN 8:30am-5:30pm EST
Proactive Renewals
General Inquiries Adobe RSD Adobe-Renewals GE 8:30am-5:30pm EST
Veeam RSD Veeam-Renewals JN 8:30am-5:30pm EST
Licensing Department Fax Number: 716-616-2006
*There is now one fax number for all licensing desks

* indicates Reprints are in Licensing Locator

(R) indicates Vendor is in RenewVue Updated February 8th, 2020
Partners Licensing Group
CONTACT SHEET

Escalation Only- Managers EXT. EMAIL ***@IngramMicro.com

BC= Bob Casell 66133 Robert.Casell

DM= Danielle Morris 65175 Danielle.Morris

FG= Frank Gamel 66225 Frank.Gamel

GE= Greg Eyrick 66213 Greg.Eyrick

JD= Jeff Drager 67758 Jeffrey.Drager

JP= Jimmy Payne 65204 James.Payne

JR= Jared Rojek 65300 Jared.Rojek

JX= Judy Denler 66254 Judy.Denler

JN= Jessica Neveu 65257 Jessica.Neveu

LP= Lori Pratt 66962 Lori.Pratt

LT= Lynn Tarrant 67476 Lynn.Tarrant

PM= Paula Mancini 67259 Paula.Mancini

Escalation Only- Team Lead EXT. EMAIL ***@IngramMicro.com

AG = Angela Garcia 35271 Angela.Garcia

EVA Team
ESSENTIAL VENDOR ADVOCATES

The EVA team was created to provide limited reseller support for various programs, such as licensing programs not currently supported by the Partners

EVA will provide quoting, order management, and basic communications for the vendors listed below. We continually refresh the list of vendors we support.

If requesting order status, please include your Ingram account number, purchase order number, order date, and vendor name.

We communicate by email: [email protected]

Vendor Name
HID GLOBAL - FARGO ELECTRONICS/ AMT
Samsung Business Services
Samsung Knox
Samsung Warranties
Hours of Operation: 8:30am-8:00pm EST

Escalation Only- Team Lead EXT. EMAIL ***@IngramMicro.com

AG = Angela Garcia 35721 Angela.Garcia

Some programs require vendor authorization.

Our vendor program list will be updated on an ongoing basis.

* indicates Reprints are in Licensing Locator

(R) indicates Vendor is in RenewVue Updated February 8th, 2020