K TO 12 BASIC EDUCATION CURRICULUM

SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER
SYSTEMS SERVICING (NC II)

TOPICS FROM FIRST GRADING TO FOURTH GRADING/ (FIRST SEM-2ND SEM)

GRADE 11 - TVL-CSS NCII

LESSON 5: USING HAND TOOLS (UHT)

 Identifying and selecting The learners demonstrate The learners shall be able to use LO 1. Plan and prepare for tasks to be TLE_IACSS9-
different types and uses of an understanding of the hand tools and equipment for undertaken 12UHT-IIIa-17
hand tools use of hand tools and computer systems servicing 1.1 Identify tasks to be undertaken properly
 Uses of different hand equipment for computer 1.2 Identify and select appropriate hand tools
tools. systems servicing according to the task requirements

 Checking of hand tools LO 2. Prepare hand tools TLE_IACSS9-

 Identifying unsafe or faulty 2.1 Check appropriate hand tools for proper 12UHT-IIIb-18
tools operation and safety
2.2 Identify and mark unsafe or faulty tools for repair
according to standard company procedure

 Operating hand tools LO 3. Use appropriate hand tools and test TLE_IACSS9-
 Safety procedures using equipment 12UHT-IIIc-19
handling tools 3.1 Use tools according to tasks undertaken.
 Personal Protective 3.2 Observe all safety procedures in using tools at all
Equipment (PPE) times and use appropriate PPE
 Documentation process 3.3 Report malfunctions, unplanned or unusual
events to the supervisor

 Maintenance of hand tools LO 4. Maintain hand tools TLE_IACSS9-

- Cleaning 4.1 Do not drop tools to avoid damage; carry out 12UHT-IIId-20
- Lubricating routine maintenance of tools according to
- Tightening standard operational procedures, principles, and
- Tools repairs techniques
- Adjusting using correct 4.2 Store tools safely in appropriate locations in
procedures accordance with manufacturer’s specifications or
- Sharpening standard operating procedures
 Storing of hand tools

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 14 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
LESSON 6: TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT (TCEW)
 Material specification The learners demonstrate The learner shall be able to LO 1. Plan and prepare for termination/ TLE_IACSS9-
- Assorted wires and an understanding of demonstrate proper termination connection of electrical wiring/ electronics 12TCEW-IIIe-f-
cables concepts and underlying and connection of electrical circuits 21
 Task requirements principles in terminating wiring and electronics circuits 1.1 Check materials according to specifications and
- Splicing and connecting electrical tasks
- Jointing wiring and electronics 1.2 Select appropriate tools and equipment according
- Soldering circuits to task requirements
• Tools and equipment 1.3 Follow planned task to ensure OHS guidelines
- Pliers and procedure
- Cutters 1.4 Prepare electrical wiring/electronics circuits
- Screw driver correctly for connecting/terminating in
- Soldering gun accordance with instruction and work site
- Multitester procedures
• OH&S guidelines and
procedures
 Electrical wiring diagram
 Electronics kit

 OHS procedures LO 2: Terminate/connect electrical wiring/ TLE_IACSS9-

- Safety procedure in electronic circuits 12TCEW-IIIg-i-
using tools 2.1 Observe safety procedures in using tools and use 22
- Appropriate PPE appropriate personal protective equipment at all
 Methods in termination and times
connections according to 2.2 Identify the tasks to be undertaken to work
job specification safely in accordance with the workplace and
- Clamping standard procedures
- Pin connection 2.3 Use appropriate range of methods in
- Soldered joints termination/connection in accordance to
- Plugs specifications, manufacturer’s requirements, and
 Proper procedures in safety
adjusting accessories 2.4 Follow correct sequence of operation
- Brackets 2.5 Adjust used accessories
- Clamps 2.6 Confirm termination/connection in accordance
 Confirmation of with job specification
termination/ connection in
accordance with the job
specification

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 15 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Proper procedure in LO 3: Test termination/connections of TLE_IACSS9-
conducting testing of electrical wiring/electronics circuits 12TCEW-IIIi-j-
termination/connection of 3.1 Conduct complete testing of 23
electrical wiring/electronics termination/connection of electrical
circuits wiring/electronics circuits in compliance with
 Proper procedure in specifications and regulations using appropriate
checking wirings and procedures and equipment
circuits using specified 3.2 Check wirings and circuits using specified testing
testing procedures procedures
 Protocol in responding to 3.3 Respond to unplanned events or conditions in
unplanned conditions accordance with established procedures
LESSON 7: TESTING ELECTRONIC COMPONENTS (TEC)
 Work instructions The learners demonstrate The learners shall be able to test LO 1: Determine criteria for testing electronics TLE_IACSS9-
 Job order an understanding of electronic components components 12TEC-IVa-c-24
 Work coordination process concepts and underlying 1.1 Obtain and clarify work instructions based on job
 Documentations and principles in testing order or client requirements
interpretations of electronic components 1.2 Consult responsible person for effective and
data/testing criteria proper work coordination
 Testing criteria 1.3 Obtain and interpret data sheets/application
- Controls notes based on manufacturer’s specifications
- Effectiveness 1.4 Define testing criteria to ensure that components
- Efficiency meet technical and quality requirements
- Bug detection 1.5 Document and communicate testing criteria to
- Functionality, including relevant personnel
flow
- Interoperability
- Performance
- Reliability
- Operating parameters
 Testing methods for LO 2: Plan an approach for components testing TLE_IACSS9-
electronic components 2.1 Identify various testing methods based on types 12TEC-IVc-e-25
- Automated of electronic components
- Debugging 2.2 Determine characteristics and appropriateness of
- Inspection testing methods to be used during development
- Platform testing and on completion
- Prototyping 2.3 Consider/select testing methods in relation to
 Testing strategies for appropriate testing strategy
electronic components

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 16 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
- Passive testing 2.4 Develop plan for testing components at specified
- Dynamic testing points during development and on completion
- In-circuit testing 2.5 Prepare and check required test and measuring
 Procedure in checking and instruments and tools in accordance with
testing operation in established procedures
accordance with 2.6 Establish records system to document testing
established procedures results, including problems and faults
 Records systems
- metadata that includes:
o description of fault
o identification of code
o user responses
o written or verbal
comments
o quantitative data
o remedial action
taken
o retest result
o date
o tester's details
- questionnaire
- survey
-

 Component testing process LO 3: Test components TLE_IACSS9-

evaluation 3.1 Apply appropriate testing methods to electronic 12TECO-IVf-h-26
 Component problems and components in accordance to technical
faults specifications
 Documentation procedures 3.2 Detect and record problems and faults by testing
 Procedures in resolving 3.3 Document remedial steps
detected problems faults 3.4 Resolve detected problems and faults during
testing in accordance with agreed project or
industry practice
3.5 Evaluate final products against the determined
criteria
3.6 Submit to relevant personnel the documented
and summarized evaluation report of the testing
process

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 17 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES

 Components of testing LO 4: Evaluate the testing process TLE_IACSS9-

methods 4.1 Identify testing methods that were successful 12TECO-IVh-j-27
 Testing process and based on industry standards
records 4.2 Evaluate testing process and records system
 Documentation procedures based on standard procedures
4.3 Document test results/findings for subsequent
testing
CORE COMPETENCIES
LESSON 8: INSTALLING AND CONFIGURING COMPUTER SYSTEMS (ICCS)

 Types and parts of The learners demonstrate The learners shall be able to LO 1. Assemble computer hardware TLE_IACSS9-
computers an understanding of install and configure computer 1.1 Plan unit assembly to ensure OHS policies and 12ICCS-Ia-e-28
 Computer operating concepts and principles in systems based on established procedures are followed in accordance with
systems installing configuring procedures and system systems requirements
 Windows / MAC OS X computer systems requirements 1.2 Prepare unit assembly to ensure OHS policies
/Linux and procedures are followed in accordance with
 Peripheral devices systems requirements
 Computer systems design 1.3 Identify materials necessary to complete the
 Computer assembly work in accordance with established procedures
procedures and check against system requirements
 Power ON self-test and 1.4 Obtain materials necessary to complete the work
basic-input-output-system in accordance with established procedures and
(BIOS) configuration check against system requirements
procedures 1.5 Obtain tools, equipment and testing devices
 CMOS needed to carry out installation work in
 Motherboards accordance with established procedures and
 Multimedia storage check for correct operation and safety
devices: 1.6 Assemble computer hardware in accordance with
- Video cards established procedures and system requirements
- Sound cards 1.7 Perform BIOS configuration in accordance with
- Graphical user interface hardware requirements

 Installers preparation and LO 2. Prepare installer TLE_IACSS9-

OS installation procedures 2.1 Create portable bootable devices in accordance 12ICCS-If-j-29
 Application and with software manufacturer instruction
devices/drivers installation
procedures

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 18 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Desktop PC interface/ hook 2.2 Prepare customized installers in accordance with
up procedures software utilization guide and end user
 Application packages and agreement
use of application 2.3 Carry out installation of portable applications in
programs accordance with software user guide and
 Bootable devices software license
- -CD/DVD bootable
- -USB bootable using
Rufus software
- -USB bootable using
diskpart/CMD
 Software installers

 Installation of Operating LO 3. Install operating system and drivers for TLE_IACSS9-

System peripherals/ devices 12ICCS-IIa-j-30
- Windows Server 3.1 Install Operating System (OS) in accordance with
2008/higher version established installation procedures and to comply
- Windows XP/7/8/10 with end-user requirements
 Install and configure of 3.2 Install peripherals/ devices in accordance with
peripherals devices manufacturer’s instructions and/ or OS
 Install /Update Operating installation procedures
system 3.3 Configure peripherals/ devices in accordance with
 Checking of work manufacturer’s instructions and/ or OS
installation procedures
3.4 Access OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.5 Install OS and drivers updates/ patches in
accordance with manufacturer’s
recommendations and requirements
3.6 Check the quality of the work undertaken in
accordance with established procedures

 Installation of applications LO 4. Install application software TLE_IACSS9-

software with different 4.1 Install Application Software based on software 12ICCS-IIIa-e-
variations installation guides, end-user requirements and 31
 Software updates software license agreement
 Virtualization software

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 19 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES CODES
 Disk management software 4.2 Carry out variation to application software in
 Antivirus / diagnostic accordance to customer/ client requirements
software 4.3 Access software updates in accordance with
 Device drivers manufacturer’s recommendations and
 Drivers/Software update requirements
procedures 4.4 Install software updates in accordance with
- Application software manufacturer’s recommendations and
license agreements requirements
- Stress-testing
procedures
- 5S and 3Rs
environmental policies

 Burning or testing installed LO 5. Conduct testing and documentation TLE_IACSS9-

equipment/devices 5.1 Test devices/ systems and/or installation to 12ICCS-IIIf-j-32
 Stress test determine whether it conforms to requirements
- Processor 5.2 Conduct stress test to ensure reliability of
- Memory equipment in accordance with manufacturer’s
- Hard Disk instructions and system requirements
- Video Card 5.3 Follow 5S and 3Rs according to environmental
 5S and 3Rs environmental policies
policies 5.4 Follow procedures in forwarding documentation
 Reporting and to appropriate personnel and/or authority on the
documentation procedures test conducted.
LESSON 9. SETTING-UP COMPUTER NETWORKS (SUCN)

 Computer network The learners demonstrate The learners shall be able to set LO 1 Install network cables TLE_IACSS9-
concepts an understanding of up computer networks based 1.1 Plan cable routes in accordance with network 12SUCN-IVa-j-33
 Network cable installation concepts and principles in established procedures and design and actual installation site
 Copper cable splicing and setting up computer system requirements for 1.2 Determine cable routes in accordance with
cable testing networks hardware network design and actual installation site
 Fiber optic cables splicing 1.3 Identify necessary network materials in
and installation accordance with established procedures and
requirements check against system requirements
 Philippine Electrical Code 1.4 Obtain necessary network materials in
relevant to data connection accordance with established procedures and
 OHS standards and 5S check against system requirements
principles

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 20 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

GLOSSARY

Computer system - The complete computer comprises the central processing unit (CPU), memory and related electronics (main cabinet), all the peripheral
devices connected to it, and its operating system. Computer systems fall into two broad divisions: clients and servers. Client machines
fall into three categories from low to high end: laptop, desktop, and workstation. Servers range from small to large: low-end,
midrange, and mainframes.
Computer network - A collection of computers and other hardware interconnected by communication channels that allow sharing of resources and
(or network) information. Where at least one process in one device is able to send/receive data to/from at least one process residing in a remote
device, then the two devices are said to be in a network. It is a group of devices connected to each other. Networks may be classified
into a wide variety of characteristics, such as the medium used to transport the data, communications protocol used, scale, topology,
benefit, and organizational scope.
Configuration - The makeup of a system; to "configure" is to choose options in order to create a custom system. “Configurability” is a system’s ability
to be changed or customized.
Connector - Any plug and socket that links two devices together. Although taken for granted and rarely in the limelight, connectors are a huge
industry, and the quality of these components is more critical than most people would imagine. When not designed or constructed
properly, they often become the weakest element in an electronic system.
Display adapter - A plug-in card in a desktop computer that converts the images created in the computer to the electronic signals required by the
monitor. It determines the maximum resolution, refresh rate, and number of colors that can be displayed, which the monitor must also
be able to support. On many PC motherboards, the display adapter circuits are built into the chipset, and an accelerated graphics port
(AGP) card or peripheral component interconnect (PCI) card is not required.
Expansion board - A printed circuit board that plugs into an expansion slot and extends the computer's capability to control a peripheral device. All the
boards (cards) that plug into a computer's bus are expansion boards, such as display adapters, disk controllers, network adapters, and
sound cards.
Expansion bus - An input/output bus typically comprises a series of slots on the motherboard. Expansion boards (cards) are plugged into the bus.
Inudstry standard architecture (ISA) and PCI are the common expansion buses in a personal computer (PC).
Graphical User Interface - A graphics-based user interface that incorporates movable windows, icons, and a mouse. The ability to resize application windows and
change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. GUIs have become the standard
way users interact with a computer, and the major GUIs are the Windows and Mac interfaces along with Motif for Unix and the GNOME
and KDE interfaces for Linux.
LAN local area network) - A computer network that interconnects computers in a limited area such as a home, school, computer laboratory, or office building
using network media. The defining characteristics of LANs, in contrast to wide area networks (WANs), include their usually higher data-
transfer rates, smaller geographic area, and lack of a need for leased telecommunication lines.
Motherboard - Also called the “system board,” it is the main printed circuit board in an electronic device, which contains sockets that accept additional
boards. In a desktop computer, the motherboard contains the CPU, chipset, PCI bus slots, AGP slot, memory sockets, and controller
circuits for the keyboard, mouse, disks, and printer. It may also have built-in controllers for modem, sound, display and network,
obviating the need to plug in a card.
Networks - see computer network

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 28 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Operating system - The master control program that runs the computer; the first program loaded when the computer is turned on, its main part, the
“kernel,” resides in memory at all times. The operating system sets the standards for all application programs that run in the computer.
The applications “talk to” the operating system for all user interfaces and file management operations.
Peripheral - Any hardware device connected to a computer, such as a monitor, keyboard, printer, disk, tape, graphics tablet, scanner, joy stick,
paddle, or mouse
Server - A computer system in a network that is shared by multiple users. Servers come in all sizes from x86-based PCs to IBM mainframes. A
server may have a keyboard, monitor and mouse directly attached, or one keyboard, monitor and mouse may connect to any number
of servers via a KVM switch. Servers may be also be accessed only through a network connection as well.
Sound card - Also called a “sound board” or “audio adapter,” it is a computer expansion board that records and plays back sound, providing inputs
from a microphone or other sound source and outputs to speakers or an external amplifier. The de facto standard for sound card
compatibility in PCs is Creative Labs’ Sound Blaster.
User Interface - All graphics based today, the user interface includes the windows, menus and method of interaction between you and the computer.
Prior to the Mac, Windows, and Motif (UNIX) interfaces, all interaction was based on commands entered by the user. Operating
systems may support optional interfaces and allow a new shell, or skin, to be used instead.
Virus - Software used to infect a computer; after the virus code is written, it is buried within an existing program. Once that program is
executed, the virus code is activated and attaches copies of itself to other programs in the system. Infected programs copy the virus to
other programs.
WAN (wide area network) - A network that covers a broad area (i.e., any telecommunications network that links across metropolitan, regional, or national
boundaries) using private or public network transports. Business and government entities utilize WANs to relay data among employees,
clients, buyers, and suppliers from various geographical locations. In essence, this mode of telecommunication allows a business to
effectively carry out its daily function regardless of location.
WEEE Directive - A European Union (EU) directive on the prevention of waste electrical and electronic equipment (WEEE) and, in addition, the reuse,
recycling and other forms of recovery of such wastes so as to reduce the disposal of waste. The directive, which became European Law
in 2003, also seeks to improve the environmental performance of all operators involved in the life cycle of electrical and electronic
equipment, e.g., producers, distributors, and consumers and, in particular, those operators directly involved in the treatment of waste
electrical and electronic equipment.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 29 of 32
 K TO 12 BASIC EDUCATION CURRICULUM
JUNIOR HIGH SCHOOL TECHNOLOGY AND LIVELIHOOD TRACK AND SENIOR HIGH SCHOOL – TECHNICAL-VOCATIONAL LIVELIHOOD TRACK
INFORMATION AND COMMUNICATIONS TECHNOLOGY – COMPUTER SYSTEMS SERVICING (NC II)
(640 hours)

Code Book Legend

Sample: TLE_IACSS9-12AQS-Ia-1

LEGEND SAMPLE DOMAIN / COMPONENT CODE

Learning Area and Technology and Livelihood TLE Common Competencies
Strand Education Applying Quality Standards AQS
First Entry Subject or Industrial Arts IA Performing Computer Operations PCO
Specialization Computer Systems Servicing NC II CSS Performing Mensuration and Calculation PEMC
Grade Level 9 to 12 9-12 Preparing and Interpreting Technical Drawing PITD
Using Hand Tools UHT
Domain/Content/
Uppercase Letter/s Applying Quality Standards AQS Terminating and Connecting Electrical Wiring and TCEW
Component/ Topic
Electronics Circuit
- Testing Electronic Components TEC
Roman Numeral Core Competencies
*Zero if no specific Quarter First Quarter I Installing and Configuring Computer Systems ICCS
Quarter Setting-Up Computer Networks SUCN
Lower case letter/s Setting-Up Computer Services SUCS
*put a an en dash Maintaining and Repairing Computer Systems and MRCN
(-) between letters Week Week one a Networks
to indicate more
than a specific week
-
Learning Assess quality of received 1
Arabic Number
Competency materials

Technology-Livelihood Education and Technical-Vocational Track specializations may be taken between Grades 9 to 12.
Schools may offer specializations from the four strands as long as the minimum number of hours for each specialization is met.
Please refer to the sample Curriculum Map on the next page for the number of semesters per ICT specialization and those that have pre-requisites. Curriculum Maps may be
modified according to specializations offered by a school.

K to 12 ICT – Computer Systems Servicing (NC II) Curriculum Guide May 2016 *LO – Learning Outcome Page 30 of 32