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 About IKS Health 04

News Center 05

- Opinion | The Healthcare ecosystem needs fundamental transformation | Sachin K. Gupta 06

- Media Headlines 07-09

Spokesperson Profiles 10

- Sachin K. Gupta, President and Chief Executive Officer 11

- Joe Benardello, Co-Founder and Chief Growth Officer 12

- Dr. Shane Peng, Chief Clinical Services and Innovation Officer 13

- Abhay Srivastava, Chief Human Resource Officer 14

- Sunil Raheja, Chief Operating Officer 15

IKS Health Logo 17

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 About IKS Health
IKS Health enables the enhanced delivery of exceptional healthcare for today’s
practicing physician, medical groups and health systems. Supporting
healthcare providers through every function of the patient visit, IKS Health is a
go-to resource for organizations looking to effectively scale, improve quality
and achieve cost savings through integrated technology and forward-thinking
solutions. Founded in 2007, the 4,500+ member strong workforce at IKS
Health includes close to 700 physicians, 150+ technicians along with 3000+
revenue cycle management professional and manages more than $6 billion in
revenue for more than 30,000 client physicians throughout the United States.

Our integrated solutions include - financial solutions (including revenue

generation, revenue capture, revenue collection and revenue protection),
practice solutions (including software, implementation, analytics, training and
support) and clinical solutions (coding, compliance review, utilization review
and other services that utilize trained clinicians in India).

Working with IKS Health, our customers are able to improve their profitability
through increased revenues and reduced expenses; reduce their AR and
improve cash flow; improve visibility, control and compliance; and leverage
our scalable infrastructure to support their growth.

For more information, please visit us at: http://www.ikshealth.com/.

Confidential & Proprietary | IKS Health

 News Center
Opinion | The Healthcare ecosystem needs fundamental transformation - Sachin K. Gupta (LiveMint)

Media Headlines

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Confidential & Proprietary | IKS Health

 News Center

Opinion | The Healthcare manage chronic conditions. Coordinating care across the care continuum is a
key challenge and moving to proactive care requires effectively stratifying the
ecosystem needs fundamental population, understanding the potential disease risks and engaging patients at
the right place and the right time. As the COVID pandemic accelerates the

transformation move to virtual/remote care, it opens up the possibility of engaging the

patients in their living rooms, moving beyond the exam room. Driving patient
behaviour change can only be done if we make significant investments in
LiveMint | August 10, 2020 | Sachin K. Gupta collecting, curating, processing and leveraging data. This includes all manifests
of data related to a patient: their past medical, family and social history
• Driving patient behaviour change can only be done if we make significant (PMFSH), their interactions with the healthcare ecosystem and financial data
investments in collecting, curating, processing, leveraging data related to care delivery.
• Care delivery systems looking to make meaningful impact through data
face a number of challenges, the most critical one is collecting data from Care delivery systems and physician enterprises looking to make a meaningful
various sources impact through data face a number of challenges, the most critical one is
collecting data from various sources and across care settings because of lack of
Prevention is better than cure. There couldn’t be a better time to apply this interoperability and lack of digitization. Another key challenge is to curate and
adage to the healthcare delivery system than now. The care delivery system process it into discrete data which is difficult given that a lot of data is in
globally has been built primarily around large health systems, hospitals and physical form or images. Other challenges include storage, security, ownership
facilities to deal with specific acute care episodes, procedures and and making it available in the form of actionable insights.
emergencies. This approach has served to increase the total cost of care
because it focuses on treatment of diagnosed conditions and not on the All key stakeholders in the care delivery system suffer because of lack of the
overall health of the population. right data at the right time. For patients it affects safety because social or
medical history is not recorded / available in electronic form, which could lead
Healthcare systems across the globe have started to recognize the importance to clinical errors. Physicians spend more time reordering tests or searching for
of taking care of an individual early in the care continuum, especially to results, which could lead to delays or errors in medical judgement due to lack
manage
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Confidential & Proprietary | IKS Health

 News Center
of all information related to the patient. For the broader Healthcare system, it where it is stored in an electronic form, to digitalization of data such that it is
increases the overall cost of care with duplicate testing and repeat diagnosing. stored, classified and available in the right discrete structures to leverage
These are the manifestations of ‘avoidable suffering’ as described by Dr. advanced data science tools to enable Digital Transformation of how care is
Thomas H. Lee and Deirdre E. Mylod in their essay in HBR in 2013. The delivered.
‘avoidable suffering’ that comes from the dysfunction of the Healthcare
system and how we have become used to it instead of fixing it. In this journey, it is important to keep into account the needs of all
stakeholders in the care delivery system. However, the most important factor
Through the history of the medical profession, it has been the physician’s role is to ensure that all processes are designed around the most important
to gather patient data to determine the right treatment path. In the past, this relationship in healthcare - the patient-physician relationship. Physicians are at
information was documented only to a small degree, focused on the the centre of driving change and improvement in a care delivery system.
immediate needs of the patient. However, with increasing administrative and Helping them restore the primacy of the patient-physician relationship by
clinical complexity, Physicians need support and tools to ensure that they have giving them the right data at the right time to drive proactive care instead of
the precise insights and data needed to make the right clinical decisions. reactive care is the only path to deliver a radically different and significantly
more efficient healthcare ecosystem.
Taking away their burden to collect, curate, stratify and tabulate patient data is
critical so they can focus on caring and curing for the patients. We often ignore *Click here to read at the source.
that a physician’s job involves a significant amount of emotional labour, the
term coined by Dr. Hochschild, referring to the emotional requirements of a
job. A physician is expected to build trust with the patient and their family
quickly, so they follow their professional advice. A physician is expected to
make life and death decisions objectively, while leaving aside personal gain,
exhaustion or trauma. This needs tremendous mental and emotional energy,
which today is wasted because of lack of a strong foundation built on data.

Healthcare enterprises need to make that journey from digitization of all data NEWS CENTER MAIN INDEX

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 BACK TO NEWS CENTER News Center | Industry
Becker’s Healthcare Economic Times CIO Physicians Practice
August 24, 2020 August 10, 2020 September 17, 2020
13 Big Ideas In Healthcare The Future Of The Indian Practice Administration
Innovation Healthcare Industry: Tech Stability and Key
Click here to read.
Driven And Agile Determinants of Success
Click here to read. Click here to read.

Electronic Health Reporter Boston Globe Becker’s Hospital Review

July 17, 2020 October 08, 2019 January 18, 2019
Making Strategic Decisions Virtual ‘scribes’ help 46 RCM tips from 2018
In Response to COVID-19 doctors focus on patients, Click here to read.

Enables Organizations To not note-taking

Thrive Down The Line Click here to read.

Click here to read.

Confidential & Proprietary | IKS Health

 BACK TO NEWS CENTER News Center | Technology
Financial Express Becker's Healthcare Firstpost (Tech 2)
April 10, 2021 September 22, 2020 September 11, 2020
Covid-19 impact: Mottos To Live By: 9 Paperless And Modern
Integrating technology Healthcare Innovation Technology Can Ensure
with healthcare to tackle Execs Share The Ideas That Quality, Smooth Operation
physician burnout Guide Their Strategy of India's Health Care System
Click here to read. Click here to read. Click here to read.

Becker's Healthcare Express Computer The New Yorker

August 17, 2020 July 10, 2020 November 12, 2018
Nanobyte Insights: Role of Technology in Why Doctors Hate Their
IKS Health's CDTO Shares Helping the Healthcare Computers
His Thoughts On System Fight the Pandemic Click here to read.

Healthcare Innovation Click here to read.

Click here to read.

Confidential & Proprietary | IKS Health

 BACK TO NEWS CENTER News Center | People
People Matters BusinessWorld People Economic Times HR World
March 10, 2021 June 3, 2020 May 30, 2020
The Hybrid Work Model: Tips For Working Reskilling employees
The post-COVID way of Professionals To Stay through remote learning
working InGaged While Working initiatives
Click here to read.
From Home Click here to read.

Click here to read.

Entrepreneur.Com Sakal Times Pune Techgig.Com

May 26, 2020 April 23, 2020 April 18, 2020
Work From Home: How Committed to employee 5 Questions that can help
Companies Need to Build wellbeing, IKS Health has programmers ace their job
Their Strategies and started a microsite called interviews
Maximize Productivity InGage Click here to read.

Click here to read. Click here to read.

Confidential & Proprietary | IKS Health

 Spokesperson Profiles
Sachin K. Gupta, President and Chief Executive Officer Joe Benardello, Co-Founder and Chief Growth Officer

Dr. Shane Peng, Chief Clinical Services and Innovation Officer Abhay Srivastava, Chief Human Resource Officer

Sunil Raheja, Chief Operating Officer

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 BACK TO LEADERSHIP PROFILES MAIN INDEX Spokesperson
Mr. Sachin K. Gupta leads IKS Health as the company’s first Chief Executive
Officer, President, and member of the Board of Directors. Mr. Gupta co-
founded IKS Health in 2007 with the goal of building a physician
enablement company to help provider enterprises deliver better, safer &
more efficient care. Armed with a unique blend of entrepreneurial spirit,
executive acumen, and strategic vision, Mr. Gupta continues to shape and
lead the organization on the path of rapid growth and success.

Prior to founding IKS Health, Mr. Gupta served as a Director of Strategic

Accounts at Lionbridge Technologies, a leading technology enabled service
provider. Mr. Gupta led the healthcare provider initiatives at Lionbridge
which included partnering with Beverly Enterprises (now Golden Living) in
its very successful financial turnaround. Mr. Gupta has a successful history
of working in and /or building technology enabled organizations such as
Majoris (now Valtech), Rolta and Selectica that enabled Fortune 500
Enterprises to operate more efficiently.

SACHIN K. GUPTA
CHIEF EXECUTIVE OFFICER
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 BACK TO LEADERSHIP PROFILES MAIN INDEX Spokesperson
Since co-founding IKS Health in 2007, our Co-founder and Chief Growth
Officer, Joe Benardello has led the organization's strategy and marketing as
the organization has grown to serve many of the United States premier
health institutions. Addressing the ever-changing challenges and trends of
the healthcare industry, he drives solution design, implementation, and
delivery to fundamentally address the regulatory, technological, and fiscal
challenges facing healthcare organizations today.

With a background in technology, Mr. Benardello served as Vice President

at Lionbridge Technologies for several lines of business inclusive of
healthcare. He joined Lionbridge Technologies from eTesting Labs, where
he built and led the go-to-market strategy. Under his leadership, eTesting
Labs was strategically acquired by Lionbridge Technologies in 2002.

JOE BENARDELLO
CO-FOUNDER & CHIEF GROWTH OFFICER
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 BACK TO LEADERSHIP PROFILES MAIN INDEX Spokesperson
As the Chief Clinical Services and Innovation Officer, Dr. Shane Peng has
created a new business platform integrating multiple regional physician
organizations with regional post-acute and ambulatory assets under a
single organizational, operational and clinical structure to deliver a
comprehensive system of care to achieve the 'Quadruple Aim’.

Dr. Peng has nearly two decades of senior health care executive leadership
with multi-state health care systems. He has deep expertise in physician
groups, health plans, PBM operations and value-based care models.

He is a veteran in the healthcare world and a national leader in Clinical

Quality, Innovation, Physician Performance and engagement demonstrating
competence with board of trustees, physicians, religious sponsors,
employees, community leaders and elected public officials. Dr. Peng has
served on the board of 450,000 member Health Plan, Full Path-Through
Pharmacy Benefit Management Company, Midwest Health Initiative and
AMGA, an organization that has over 175,000 physician members,
delivering care to one in three Americans.

DR. SHANE PENG

CHIEF CLINICAL SERVICES AND INNOVATION OFFICER
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 BACK TO LEADERSHIP PROFILES MAIN INDEX Spokesperson
As Chief Human Resource Officer at IKS Health, Mr. Abhay Srivastava plays
an integral role in building an environment conducive for professional
growth and in creating a culture marked by agility, focussed execution,
collaboration, empowerment and respect. He is extensively involved in
developing and implementing talent strategies that will support high
growth and realise IKS Health’s vision of becoming an organization that
delivers insights. Mr. Abhay works closely with operations and foundational
teams to ensure high levels of customer satisfaction. To fortify IKS Health’s
people processes, he leads organizational practices to enable better career
alinements, employee experiences, and sustainable workforce. He is also
involved in steadfastly building teams with capabilities to drive penetration
of IKS Health’s products with its clients. His portfolio includes managing
people, processes and systems across India as well as in the US.

Mr. Abhay Srivastava has a rich experience spanning over 25 years in

managing talent and spearheading team building policies. Prior to IKS
Health, he has worked in Cipla, Piramal Pharma and Dr. Reddy’s. He has
also worked with the Government of India in the capacity of a civil servant.
He is an alumnus of Delhi University and Symbiosis Institute of Business
Management.

ABHAY SRIVASTAVA
CHIEF HUMAN RESOURCE OFFICER
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BACK TO LEADERSHIP PROFILES MAIN INDEX Spokesperson
As the Chief Operating Officer, Mr. Sunil Raheja is responsible for managing
the customer operations at IKS Health across India and the US along with
leading the charter on building a scalable delivery model focused on driving
standardization & automation across the business. He is an accomplished
Business Operations & Technology veteran with over 28 years of
experience. He possesses extensive expertise in leading large business &
technology delivery operations with responsibility for client management,
delivery to defined SLAs and managing the P&L responsibility for the
business. He brings significant experience in leading and growing mature
technology organizations in their growth journey.

Mr. Raheja’s primary role involves liaison with Sales to help drive
penetration of IKS Health products and with Client & Clinical Services to
drive customer satisfaction. His role extends to overseeing Tech to self-
disrupt through technology and with Product management to further
evolve IKS Health product suite. Sunil is the custodian of building a culture
that strives for excellence in customer delivery teams. Prior to IKS Health
he worked at Optum Global Solutions and MphasiS in leadership roles. He
holds a Bachelor's degree in Electronic Engineering from the University of
Mumbai along with the General Management Program at UHG.

SUNIL RAHEJA
CHIEF OPERATIONS OFFICER
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IKS Health Logo

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CHICAGO
1333 Burr Ridge Parkway Suite 225, Burr Ridge, IL 60527

DALLAS
8951 Cypress Waters Boulevard, Suite 100, Coppell, TX 75019

HYDERABAD
Raheja Mindspace, Pocharam, Hyderabad - 501 301, India

NSL, IDA Uppal, Telangana – 500 039, India

LOS ANGELES
6565 W Sunset Blvd, Ste 525, Los Angeles, CA 90028

MUMBAI
Raheja Mindspace, Airoli, Navi Mumbai - 400 708, India

www.ikshealth.com f in18
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