COMMITMENT TO

EXCELLENCE Monday, 6 June 2022

"Let us be grateful to the people who make us happy; they are the charming
gardeners who make our souls blossom." - Marcel Proust, French novelist

Share The Happiness

At the end of 10 minutes, no one could

find their own balloon. Now each one
was asked to randomly collect a balloon
and give it to the person whose name
was written on it. Within minutes
Once a group of 70 people was everyone had their own balloon.
attending a seminar. Suddenly the
speaker stopped and started giving The speaker began: This is exactly
each person a balloon. happening in our lives. Everyone is
frantically looking for happiness all
Each one was asked to write his/her around, not knowing where it is. Some
name on it using a marker pen. Then all people look for it in money, luxury items,
the balloons were collected and put in power, or title.
another room.
But our true happiness lies in the
Now these delegates were let in that happiness of other people. Give them
room and asked to find the balloon their happiness, you will get your own
which had their name written, within happiness.
10 minutes.
Everyone can be that other people. Your
EMERGENCY
111/112
Everyone was frantically searching for family. Best friends. Colleagues. Guests.
(Front Office)
their name, pushing, colliding with Everyone we meet every single day.
Duty Manager 0811-1020-559

Atman 137/138/139
each other, and there was utter chaos.
Security 181 .
Engineering 184 Our Philosophy: THE GRAND PORTICO
Sales &
140/142/153
Marketing
Finance 456
IT 182
HK 120/121/122
HRD 160/161/162
FB 141
Banquet 350
Culinary 351
 ENERGY INVESTMENT
Electricity Water Gas
Date
SS PP Polri TB TB PDAM TB SS

1 June 4,009,214 222,734 3,565,279

- 263,620 453,846 144,406

2 June 4,486,502 875,027 7,566,294

- 258,622 1,423,426 123,776

3 June 4,510,366 1,002,304 5,693,312

- 248,234 1,093,356 185,664

4 June 4,562,868 254,553 6,450,805 -50,749

457,268 1,010,839 165,035
5 June

6 June

7 June
8 June
9 June
10 June
MTD 17,568,950 2,354,618 23,275,690 - 50,749 1,227,744 3,981,467 618,881

14 DAYS FORECAST
4 - 17 June 2022
COVERS
PIC DAY / DATE NAME VENUE TYPE OF EVENT Outside
Corporate Social Wedding Internal Set Up STAT. TIME ROOM INCLUDING
Catering
Aidil OSC Lunch Box Crew ADG BI Outside Cathering Drop off 106 Custom DEF 11:00-12:00
Saturday, 04 June 2022
Aidil IHO Zea &Adis The Opus Grand Ballroom Wedding Reception 1000 Custom DEF 08:00-16:00
Aidil OSC Lunch Box Crew ADG BI Outside Cathering Drop off 106 Custom DEF 11:00-12:00
Sunday, 05 June 2022
Aidil IHO Bella & Bagas The Opus Grand Ballroom Wedding Reception 400 RoundT8 DEF 09:00-21:00
Indah Halal Bi Halal - Alumni Akbar 72 The Opus Grand Ballroom Reahersal 1 Custom DEF 12:00-21:00
Indah Monday, 06 June 2022 Peningkatan Keterampilan Wawancara Aria ballroom & Terrace Full Day Meeting 80 RoundT8 DEF 08:00-17:00
Ellys Kemanker By asa tour Grand Opera 1-3 Full Board Meeting 40 Custom TEN 08:00-22:00
Ellys Kemanker By asa tour Grand Opera 1-3 Full Board Meeting 40 Custom TEN 08:00-22:00
Owner Meeting Chora 1 Half Day Meeting 10 Custom DEF 12:00-17:00
Indah Tuesday, 07 June 2022 Peningkatan Keterampilan Wawancara Aria ballroom & Terrace Full Day Meeting 80 RoundT8 DEF 08:00-17:00
Indah Halal Bi Halal - Alumni Akbar 72 The Opus Grand Ballroom Lunch 325 RoundT8 DEF 09:00-14:00
Christine Basic English Training for FO Amaira 1 Half Day Meeting 4 Custom TEN 09:00-12:00
Christine Basic English Training for FO Amaira 1 Half Day Meeting 4 Custom TEN 09:00-12:00
Wednesday, 08 June 2022
Wendy Indonesia Chef Association Opus 1-2 Full Day Meeting 200 Custom DEF 08:00-22:00
Wendy Indonesia Chef Association Opus 1-2 Full Day Meeting 100 Custom DEF 08:00-22:00
Christine Thursday, 09 June 2022 Leader Forum & Halal Bi halal Atmanduta Aria ballroom & Terrace Half Day Meeting 40 Theater TEN 14:30 -17:00
Indah RUPS Dana Brata Luhur Chora 1-2 Half Day Meeting 30 Class DEF 10:00-14:00
Wendy Indonesia Chef Association Opus 1-2 Full Day Meeting 100 Custom DEF 08:00-22:00
Fidya Friday, 10 June 2022 FT& TM Martin & Julia Grand Opera 1 Food Tasting 10 RoundT6 TEN 12:00-14:00
Fidya FT& TM Martin & Julia Grand Opera 2-3 Technical Meeting 20 Boardroom TEN 14:00-16:00
Indah Saturday, 11 June 2022 Musrembang Srena The Opus Grand Ballroom Set Up Period 1 Custom TEN 01:00-23:59
Indah Sunday, 12 June 2022 Musrembang Srena The Opus Grand Ballroom Set Up Period 1 Custom TEN 01:00-23:59
Indah Monday, 13 June 2022 Musrembang Srena The Opus Grand Ballroom Reahersal 250 exist TEN 08:00-21:00
Indah Tuesday, 14 June 2022 Musrembang Srena The Opus Grand Ballroom Full Day Meeting 250 Class TEN 08:00-17:00
Indah FDM SDM Polri Opus 1 Full Day Meeting 80 Round T8 TEN 08:00-17:00
Wendy Wednesday, 15 June 2022 Santos EO Opus 3-4 Full Day Meeting 110 Custom TEN 08:00-22:00
Indah ICITAP Chora 1-2 Full Day Meeting 50 Custom TEN 08:00-22:00
Wendy Santos EO Opus 3-4 Full Day Meeting 110 Custom TEN 08:00-22:00
Thursday, 16 June 2022
Indah FDM SDM Polri Opus 1 Full Day Meeting 80 Round T8 TEN 08:00-17:00
Aidil Open House Wedding The Opus Grand Ballroom Exhibition 1 Custom TEN 08:00-23:00
Friday, 17 June 2022
Indah FDM SDM Polri Opus 1 Full Day Meeting 80 Round T8 TEN 08:00-17:00
 OUR SOULFUL GUESTS
OCCUPANCY
GROUP IN-HOUSE GROUP ARRIVAL
TODAY TOMORROW
Group # of Rooms Date Group # of Rooms
Occupancy 66,67% Forecast Occ. 32,43% Signify Commerical Indonesia, PT. 15 ROOMS
Room Sold 74 Room Sold 36 Wedding 2022 10 ROOMS
Room Revenue 42.965.898
Average Rate 580.620

Check-In Check-Out Special Experience &

NO. Guest's Name Room # Room Type Booking Source Company # of Guests Rate/Incl. Photo
Date & Time Date & Time Preferences
1 Lee Dongjun 511 DELUXE DIRECT BOOKING K-FISH / KOREAN SEA 23/5/2022 06/05/2022 1 PAX IDR 5.700.000NETT 1. VIP AMENITIES
2. SMALL CAKE "WELCOME BACK"
3. GREETING CARD

2 Imran Arif 326 DELUXE PHONE INDIVIDUAL 30/5/2022 06/09/2022 2 PAX IDR 7.760.000NETT 1. FRUIT BASKET
2. GREETING CARD

3 Sivaram Superamanian 525 DELUXE E-MAIL ASEAN SECRETARIAT 06/01/2022 15/6/2022 1 PAX IDR. 11.200.000NETT 1. VIP AMENITIES
2. SMALL CAKE 9X9
3. WELCOME CARD

4 Ardzuna Sinaga 522 DELUXE WEBSITE TRAVELOKA 04/06/2022 06/06/2022 2 PAX IDR 1.703.160NETT 1. FRUIT BASKET
2. WELCOME BACK CARD

5 Akmal 623 EXECUTIVE PHONE INDIVIDUAL 05/06/2022 06/06/2022 2 PAX IDR 700.000NETT 1. SMALL CAKE "HAPPY HONEYMOON"
2. VVIP AMENITIES
3. SWAN TOWEL
4. BABYMOON CARD

6 Bagas Prakoso Suwito 721 KAKAWIN DIRECT BOOKING WEDDING 2022 04/06/2022 07/06/2022 2 PAX IDR 1.850.000NETT 1. SMALL CAKE "HAPPY WEDDING"
2. VVIP AMENITIES
3. WEDDING CARD

7 Devy Anastasia 321 DELUXE DIRECT BOOKING INDIVIDUAL 05/06/2022 06/06/2022 2 PAX COMPLIMENTARY 1. SMALL CAKE "WELCOME TO SUTASOMA"
2. VIP AMENITIES
3. WELCOME BACK CARD

8 Eko Tarnando Ete 526 EXECUTIVE SALES CALL INDIVIDUAL 05/06/2022 07/06/2022 2 PAX COMPLIMENTARY 1. SMALL CAKE "WELCOME BACK"
2. VVIP AMENITIES
3. WELCOME CARD

TODAY'S ARRIVAL 06/06/2022

Booking
Name Preferences
Source
Diana Ochirova Booking.com
Marlina Individual
Felinsa Oktora Tanau Traveloka
I Gusti Putu Ari Pramesti Trip.com
Frista Dea Yolanda Trip.com
Emma Flahrety Trip.com
Nana Sutiyanah Traveloka
SAFETY & SECURITY ATMANDUTA SPORT

EMERGENCY INSTRUCTION
 OUR PHONE VERBIAGE

Front of the house Heart of the house

Receiving the call: Receiving the call:
“Good morning/Good afternoon/Good evening. “Good morning/Good afternoon/
Thank you for calling The Tribrata Convention Good Evening. [Your department] office.
and Sutasoma Hotel. This is [your name]. This is [your name]. How may I assist you?“
How may I assist you?"

Example: Example:
Good morning. Thank you for calling The Good morning. Banquet Office. This is Joni.
Tribrata Convention and Sutasoma Hotel.
How may I assist you?
This is Joni. How may I assist you?

Ending the call: Ending the call:

Thank you for calling. Have a nice day. Thank you for calling. Have a nice day.

Our New Philosophy: THE GRAND PORTICO