Chapter 1

Introduction
1.1 An overview

The hospital Management system includes registration of patients, sorting their details into the system, and
also computerized billing. The software has the facility to give a search facility for every patients and the
staff automatically. It include the search facility to know the current status of each room. User can search
about the doctor whether they are available or not and the details of a patient. The hospital management
system can be entered using a username and password. It is accessible either by an administrator or
receptionist. Only they can add data into the database. The data can be retrieved easily. The interface is very
user friendly. The data is well protected for personal use and fast data processing.

Hospital Management System is designed for multispecialty hospitals, to cover a wide range of hospital
administration processes. Hospital Management System is a useful to improve the management of hospital in
the area of clinical process analysis and activity-based costing. Hospital Management System enables you to
develop your organization and improve effectiveness and quality of work. The Application maintains
authentication in order to access the application. Administrator task includes managing doctors information,
patient’s information. To achieve this aim a database was designed one for the patient and other for the
doctors which the admin can access. The complaints which are given by user will be referred by authorities.

The user module can be accessed by both the doctors and the patients. The doctor can confirm and/or cancel
appointments. The doctors can even add prescriptions for their patients using our application. The patients
will be able to apply for the appointment and make transaction for the same, and can even cancel
appointments with the doctors. They can track details about the previous transactions made by them. The
software will also help the admin to monitor the transactions made by the patients and generate
confirmations for the same. The admin will be able to manage and update information about doctors.

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1.2 Motivation

The real motivation for the hospital management system project is to make easy process of all the
management process like patient registration, billing, doctors appointment, doctor prescription, etc. We
always see that to find out the patient’s history, the user has to go through various registers. This results in
wastage of time. So by this system it will become easy to manage all process. So now by taking the
motivation of this scenario which was regularly done in hospitals we are designing this system which can be
benefited for the patients and hospital staff. So, we'd like to possess this system which help hospital to do
work fast and effective. Hospital Management System is a system enabling hospitals to manage
information and data related to all aspects of healthcare – processes, providers, patients, and
more, which in turn ensures that processes are completed swiftly and effectively.

1.3 Problem Definition

In this busy world we don’t have the time to wait in infamously long hospital queues. The problem
is, queuing at hospital is often managed manually by administrative staff, then take a token there and then
wait for our turn then ask for the doctor and the most frustrating thing - we went there by traveling a long
distance and then we come to know the doctor is on leave or the doctor can’t take appointments. HMS will
help us overcome all these problems because now patients can book their appointments at home, they can
check whether the doctor they want to meet is available or not.

Doctors can also confirm or decline appointments, this help both patient and the doctor because if the doctor
declines’ appointment then patient will know this in advance and patient will visit hospital only when the
doctor confirms’ the appointment this will save time and money of the patient. Patients can also pay the
doctor’s consultant fee online to save their time. HMS is essential for all healthcare establishments, be it
hospitals, nursing homes, health clinics, rehabilitation centers, dispensaries, or clinics. The main goal is to
computerize all the details regarding the patient and the hospital. The installation of this healthcare software
results in improvement in administrative functions and hence better patient care, which is the prime focus of
any healthcare unit

1.4 Aim

 To promote awareness of health care among all sections of the Indian people.
 To promote awareness among functionaries involved in Health and Hospital Management.
 To promote research in the field of Health and Hospital Management. In order to   improve
the  efficiency of Health Care delivery Systems.
 To promote the development of high quality hospital services and community health care.
 To promote awareness of health care among all sections of the Indian people.
 To promote awareness among functionaries involved in Health and Hospital Management.

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 1.5 Scope

Hospitals and healthcare centre have undergone a change for its betterment. The administrations of
healthcare sector are opting IT solutions for the better management and patient care in their hospital
campus. Have a look at some salient features of hospital management software.

Daily functions like patient registration, monitoring blood bank, managing admission and overall
management of various departments can be easily performed with higher accuracy after the
installation of hospital software.

The modules of hospital management software are user-friendly and easy to access. It has a
common user friendly interface having several modules. The officials can utilize these modules in
their processes without any hassle and make the best possible use of hospital management system.

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 Chapter 2

System Architecture

2.1 Introduction

Three Tiers

Three-tier architecture is an architectural deployment style that describe the separation of functionality
into layers with each segment being a tier that can be located on a physically separate computer. They evolved
through the component-oriented approach, generally using platform specific methods for communication
instead of a message-based approach.

The 3-Tier architecture has the following tiers :

Presentation Tier
This is the topmost level of the application. The presentation tier displays information
related to such services as browsing merchandise, purchasing, and shopping cart contents. It
communicates with other tiers by outputting results to the browser/client tier and all other tiers in
the network.

Application Tier (Business Logic/Logic Tier)

In the logic Tier the application’s functionality is done by performing detailed processing of
data from presentation layer. Server such as Apache (or IIS) or Server Script (such as PHP) can be
used to support this. With Server (Apache or IIS) the appropriate action to be taken is identified, such
as fetching a file, or passing request to an interpreter. Also it sends an output back to caller in MIME
package. As such support for thousands for concurrent users, multithreading (allow multiple
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processor to run concurrently) and holding results in a temporary store to reduce recalculation is
achieved.

2.2 Requirement Analysis

Requirement’s analysis, also called requirements engineering, is the process of determining user
expectations for a new or modified product. These features, called requirements, must be
quantifiable, relevant and detailed. In software engineering, such requirements are often called
functional specifications. Requirement’s analysis is an important aspect of project management.

Hardware Requirements

 Windows 7 or latest version

 2 GB RAM
 Pentium 4+ Processor
 256 MB free Hard Disk
 Wi-Fi Router

Software Requirements
 Workbench
 Netbeans
 JDK 8

Functional Requirements
 Login
 Consumers

Non-functional Requirements
 Security
 Performance

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2.3System Architecture

Fig 2.1 Block Diagram

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2.4 Proposed System

The Hospital Management System is designed for any hospital to replace their existing manual paper
based system. The new system is to control the information of patients. Room availability, staff and
operating room schedules and patient invoices. These services are to be provided in an efficient, cost
effective manner, with the goal of reducing the time and resources currently required for such tasks.

2.5 Algorithm

The basic algorithm that will be implemented for working of this proposed system is as
follows:

STEP 1: START

STEP 2: OPEN REGISTRATION PAGE

STEP 3: ALLOCATE MEMORY FOR NEW PATIENT INFORMATION

STEP 4: ENTER INFORMATION

STEP 5: CREATE UNIQUE PATIENT ID

STEP 6: CREATE USERNAME AND PASSWORD

STEP 7: CREATE ENTRY TO THE DATABASE

STEP 8: ALLOCATE DOCTOR FOR THE PATIENT

STEP 9: TESTS AND REPORTS ENTRY

STEP 10: INITIATE ADVANCE FEES

STEP 11: ALLOCATION OF BED AND ROOM FOR PATIENT

STEP 12: PATIENT HEALTH PROGRESS

STEP 13: PATIENT DISCHARGE

STEP 14: PENDING FEES AND UPDATION

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STEP 15: END

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 Chapter 3

System Design
3.1 Introduction

The project Hospital Management system includes registration of patients, storing their details into the
system, and also computerized billing in the pharmacy, and labs. The software has the facility to give a
unique id for every patient and stores the details of every patient and the staff automatically. It includes a
search facility to know the current status of each room. User can search availability of a doctor and the
details of a patient using the id. The Hospital Management System can be entered using a username and
password. It is accessible either by an administrator or receptionist. Only they can add data into the database.
The data can be retrieved easily. The interface is very user-friendly. The data are well protected for personal
use and makes the data processing very fast. Hospital Management System is powerful, flexible, and easy to
use and is designed and developed to deliver real conceivable benefits to hospitals.

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3.2 . UML Diagram

3.2.1 Use case Diagram

Fig 3.1 Use Case Diagra

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3.2.2 Activity Diagram

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 Fig 3.2 Activity Diagram

3.2.3 Sequence Diagram

sign in log in consumer revenue billing & reports log off

management collection accounting
administrator :
user : user clerk : clerk
ERO

1: c_details
2: ERO no,circle id

3: uname,pwd

4: validated
5: manage

6: updated

7: r_details

8: receipt request
9: online/offline receipt issued

10: b_details
11: bill request spot billing
m/c 12: bill issued
13: rp_details
14: req_report
15: report issued

16: logged off

17: logged out

Fig 3.3 Sequence Diagram

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3.2.4 Class Diagram

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3.3 E-R Diagram

EBS

manage reports
name address C no service

bill
Consumer collect
Reports

Meter no

issue receipts Bill no Acc no

Revenue Billing &

Collection Accountin
g

Fig 3.5 ER Diagram

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3.4 Data Flow Diagram

Level 0 :

Fig 3.6 DFD Level-0

Level 1 :

Fig 3.7 DFD Level-1

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 Chapter 4

Results and discussion

This results in role-based access control, data accuracy, revenue management, appointment
booking, overall cost security. The patient data can be kept a hundred percent safe by using HMS in your
hospital. It can be made accessible by only a limited amount of authorized personnel. With HMS, all the data
is stored on a server or cloud and kept safe by just securing the login information safe.

By using this desktop application Hospital Management processes can be reduced and be
more efficient. It captures and stores the medical history, treatment required, details of their previous visits,

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upcoming appointments if any, reports, insurance details and more. It helps eliminate the need to get these
details on every visit.

4.1 Home Page

Fig 4.1 Home Page

4.2 Login Page

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LOGIN PAGE

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Screenshots of the output with description

GENERATE BILL

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5.1 Screenshots of the output with description

METER INFORMATION OF CUSTOMER

5.2 Screenshots of the output with description

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CALCULATE ELECTRICITY BILL

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 Chapter 5

Conclusion and Future Scope

Conclusion

Hospital management system is all about the modernizing a hospital through use of technology. Computers
helps in it and take over the manual system for quick and easy functioning. This hospital management
system is a quite the reliable and is proven on many stages. All the basic requirements of the hospital are
provided in the hospital in order to manage it perfectly and large amount of data can also be stored. It gives
many facilities like searching for the detail of patient, billing facilities as well as the creation of test reports.
So it is an important system for modern days.

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Future Scope

The proposed system is Hospital Management System. We can enhance this system by including more
facilities like pharmacy system for the stock details of medicines in the pharmacy. Providing such features
enable the users to include more comments into the system.
Most hospitals today are monolithic facilities made up of multiple buildings and floors where
patients are admitted, treated, and monitored until they are well enough to go home. Going
forward, nonemergency services will be pushed horizontally to outpatient clinics, patients' homes, and
remote devices. The application starts by asking for user name and password which provides
authentication. This system provides high security where the unauthorized users cannot access the
data.

References
Journal Paper:

1. Kohn L, Corrigan J, Donaldson M, Committee on Quality of Health Care in America IoM,

editors. To Err Is Human: Building a Safer Health System. Washington, D.C.: National
Academy Press; 1999. [PubMed]
2. Shojania KG, Duncan BW, McDonald KM, Wachter RM. Making Health Care Safer: A
Critical Analysis of Patient Safety Practices under Contract No. 290-97-0013)..

3. Davies S, Geppert J, McClellan M, McDonald KM, Romano PS, Shojania KG. Refinement of the
HCUP Quality Indicators. Technical Review Number 4. Rockville, MD: (Prepared by UCSF-Stanford
Evidence-based Practic Center under Contract No. 290-97-0013) Agency for Healthcare Research and
Quality; 2001. Report No.: 01-0035. [PubMed].

4. Envisioning the National Health Care Quality Report. Washington D.C.: Institute of Medicine; 2001.
[PubMed]

5. https://www.ncbi.nlm.nih.gov/books/NBK43846/

6. https://www.researchgate.net/publication/256298039_E_-
Hospital_Management_Hospital_Information_Systems_-_Changing_Trends

7. https://www.programmingwithbasics.com/2017/11/hospital-management-system-project-in.java

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Proceeding paper:

1. Sameera A. Abdul-Kader, Dr. John Woods, “Survey on Chatbot Design Techniques in Speech
Conversation Systems” International Journal of Advanced Computer Science and Applications, Vol.
6, No. 7, 2015.
2. B. R. Ranoliya, N. Raghuwanshi and S. Singh, "Chatbot for university related FAQs," 2017
International Conference on Advances in Computing, Communications and Informatics (ICACCI),
Udupi, 2017.
3. Sagar Pawar, Omkar Rane, Ojas Wankhade, Pradnya Mehta, “A Web Based College Enquiry
Chatbot with Results”, International Journal of Innovative Research in Science, Engineering and
Technology, Vol. 7, Issue 4, April 2018.
4. Amey Tiwari, Rahul Talekar, Prof.S.M.Patil, “College Information Chat Bot System”, International
Journal of Engineering Research and General Science Volume 5, Issue 2, March-April, 2017.

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 Acknowledgement

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Name of the Students

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Publications
National:

[1]

[2]

[3]

International:

[1]

[2]

[3]

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