NonStop System Console Installer and Management

Guide

Abstract
This guide describes how to update the NonStop System Console applications to the latest versions from the HPE
NonStop System Console Installer QNSC-SWV2, BE141AW, Update 39 DVD, or HPE NonStop System Console Installer
BE141AWE, Update 39 Electronic Delivery. This guide provides NonStop System Console management tasks. It requires a
working knowledge of the Microsoft operating system of your NonStop system console and is intended for operations
staff and support specialists.

Part Number: 10-150007-Q122

Published: December 2021
Edition: L19.03, J06.23, and all subsequent RVUs
© Copyright 2015-2022 Hewlett Packard Enterprise Development LP

Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise
products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable
for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying.
Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no
control over and is not responsible for information outside the Hewlett Packard Enterprise website.

Acknowledgments

Intel®, Itanium®, Optane™, Pentium®, Xeon®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation
or its subsidiaries.

AMD and the AMD EPYC™ and combinations thereof are trademarks of Advanced Micro Devices, Inc.

Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.

UNIX® is a registered trademark of The Open Group.

All third-party marks are property of their respective owners.

Revision history
Part number Publication date Edition Summary of changes

10-150007-Q122 December 2021 L19.03, J06.23, Describes the software upgrades available on the NonStop
and all System Console Installer DVD, Update 39 for L21.11.
subsequent RVUs

10-150007-Q122 November 2021 L19.03, J06.23, Describes the software upgrades available on the NonStop
and all System Console Installer DVD, Update 39 for L21.11.
subsequent RVUs

10-150000-Q321 June 2021 L18.08, J06.22, Describes the software upgrades available on the NonStop
and all System Console Installer DVD, Update 38 for L21.06.
subsequent RVUs

Table Continued
Part number Publication date Edition Summary of changes

867479-404 November 2020 L17.08, J06.22, Describes the software upgrades available on the NonStop
and all System Console Installer DVD, Update 37 for L20.10.
subsequent RVUs

867479-403 April 2020 L17.08, J06.22, Describes the software upgrades available on the NonStop
and all System Console Installer DVD, Update 36 for L20.05.
subsequent RVUs
Contents

Introduction to NonStop System Consoles, Tools, and Management Tasks.......... 7

Change default passwords......................................................................................................................................................................................... 7
NonStop System Console base server models and Windows OS versions.................................................................................... 7
Navigation differences between Start menu and screens on Windows Servers.........................................................................8
Ensure OSM and Internet Explorer compatibility for new users .........................................................................................................8
Requirements for NonStop System Console Security................................................................................................................................ 8
Install or upgrade the system console software............................................................................................................................................9
Windows Active Directory considerations.........................................................................................................................................................9
Insight Remote Support for NonStop systems and consoles.................................................................................................................9

Determining what to install or update........................................................................ 10

Verify the software versions and Windows components on the NonStop System Console.............................................11
Verify comforte MR-Win6530 Terminal Emulator.................................................................................................................. 11
Verify Adobe Acrobat Reader DC......................................................................................................................................................12
Verify OSM Console Tools..................................................................................................................................................................... 12
Verify OSM Inventory Tool.................................................................................................................................................. 12
Verify OSM Certificate Tool.................................................................................................................................................12
Verify CLIM Management Tool..........................................................................................................................................12
Verify NonStop Maintenance LAN DHCP DNS Configuration Wizard....................................................... 13
Verify OSM Quick Start Tool...............................................................................................................................................13
Tools for L-Series only............................................................................................................................................................13
Verify Apache OpenOffice....................................................................................................................................................13
Verify OSM Low-Level Link...................................................................................................................................................................13
Verify Halted State Services (HSS).................................................................................................................................................. 14
Verify PuTTY.................................................................................................................................................................................................14
Verify OpenSSH (T0697).......................................................................................................................................................................14

Installing and updating Windows components......................................................... 15

Required services on the NonStop System Console................................................................................................................................ 15
DHCP, DNS, and BOOTP server considerations......................................................................................................................................... 15

Installing Remote Desktop............................................................................................ 17

Use Remote Desktop for Remote Connection Services......................................................................................................................... 17
Configuring Remote Desktop Services ..........................................................................................................................................17

Installing Adobe Acrobat Reader DC........................................................................... 19

Copying non-SUT firmware for L21.11 and J06.23 from the DVD........................ 20

Running NonStop System Management Tools Master Installer.............................21

4
HPE NonStop Open System Management ................................................................. 23
System console requirements for Dedicated Service LAN...................................................................................................................23
OSM on the NonStop System Console............................................................................................................................................................. 23
Mandatory prerequisites for OSM applications.........................................................................................................................23
Installing the OSM Service Connection desktop application...............................................................................................................23
Java Runtime Environment considerations...................................................................................................................................................23

Installing OSM Console Tools (T0634 ACT)............................................................... 24

Configuring the NonStop Maintenance LAN DHCP DNS Configuration Wizard.....................................................................25

Installing Halted State Services firmware.................................................................. 26

HSS for systems running J-series software (T8004 B01 BAF).........................................................................................................26
HSS update procedure for J-series...................................................................................................................................................27
HSS and HCA for systems running L-series software (T0902 L03 ABI).....................................................................................27
HSS update procedure for L-series.................................................................................................................................................. 28

Installing PuTTY (T0697 AAO).................................................................................... 29

Installing PuTTY............................................................................................................................................................................................................29
Launching PuTTY.........................................................................................................................................................................................................29

Installing OpenSSH (T0697 AAO)................................................................................31

Installing OpenSSH......................................................................................................................................................................................................31
Starting and stopping OpenSSH..........................................................................................................................................................................32
Accessing OpenSSH files..........................................................................................................................................................................................32
Adding additional SSH/SFTP users to OpenSSH.......................................................................................................................................33
Impact of changes to OpenSSH version 7.6p1 and later......................................................................................................................34
OpenSSH troubleshooting tips.............................................................................................................................................................................34

Installing and migrating to the comforte MR-Win6530 Terminal Emulator

(T0819 ABD).................................................................................................................... 36
Install or update the MR-Win6530 Terminal Emulator (T0819 ABD)..........................................................................................36
Use the MR-Win6530 Terminal Emulator......................................................................................................................................................37
Adding SSH Profiles for MR-Win6530.............................................................................................................................................................37

Installing OSM Low-Level Link (T0633 ACD).............................................................39

Installing NonStop Software Essentials Windows Client.........................................41

Websites............................................................................................................................42

Support and other resources........................................................................................ 43

Accessing Hewlett Packard Enterprise Support.........................................................................................................................................43
Accessing updates....................................................................................................................................................................................................... 43
Remote support............................................................................................................................................................................................................. 44

5
 Warranty information................................................................................................................................................................................................. 44
Regulatory information............................................................................................................................................................................................. 44
Documentation feedback......................................................................................................................................................................................... 45

Configuring the Operations LAN port for operations LAN connectivity.............. 46

Removing DHCP server binding for the Operations LAN port on NonStop System Consoles.......................................46

6
Introduction to NonStop System Consoles, Tools, and
Management Tasks
NonStop System Consoles (NSCs) are Windows-based PCs shipped by Hewlett Packard Enterprise for managing and
providing services for NonStop systems. For most NonStop systems, such as those running L-Series or J-Series, with
CLIMs, there must be two and only two NonStop System Consoles on a dedicated service LAN to which one or more
NonStop systems are connected.
NonStop System Console software is preinstalled on system consoles shipped with NonStop systems and is backwards-
compatible. Hewlett Packard Enterprise recommends that you obtain and install the latest version of the NonStop System
Console Installer DVD. The DVD includes some Microsoft Windows updates, Hewlett Packard Enterprise, and third-party
products required for all NonStop systems.

Change default passwords

After you receive a new NonStop System Console, you must change the passwords for the three default user IDs that are
created by manufacturing and which exist on all NonStop System Console models.

CAUTION: Changing the Administrator password requires a corresponding change to the logon setting for the
OpenSSH Service. For more information, see OpenSSH troubleshooting tips.

NonStop System Console base server models and Windows OS

versions
Table 1: J-Series rack-mounted NonStop System Consoles

Console Base server model Windows OS version

NSCR214 DL320e Gen8 Windows Server 2012 R2

NSCR215 DL160 Gen9 Windows Server 2012 R2
NSCR216 DL160 Gen9 Windows Server 2016
NSCR217 DL360 Gen10 Windows Server 2016
NSCR218 DL360 Gen10 Windows Server 2019

Table 2: J-Series desktop NonStop System Consoles

Console Base server model Windows OS version

NSCD214 ML310e Gen8 v2 Windows Server 2012 R2

NSCD215 ML110 Gen9 Windows Server 2012 R2
NSCD216 ML110 Gen9 Windows Server 2016
NSCD217 ML110 Gen10 Windows Server 2016
NSCD218 ML110 Gen10 Windows Server 2019

Introduction to NonStop System Consoles, Tools, and Management Tasks 7

 Table 3: L-Series rack-mounted NonStop System Consoles

Console Base server model Windows OS version

G9Q55B DL320e Gen8 Windows Server 2012 R2

G9Q55C DL160 Gen9 Windows Server 2012 R2
G9Q55D DL160 Gen9 Windows Server 2016
G9Q55E DL360 Gen10 Windows Server 2016
G9Q55F DL360 Gen10 Windows Server 2019

Table 4: L-Series desktop NonStop System Consoles

Console Base server model Windows OS version

G9Q57B ML310e Gen8 v2 Windows Server 2012 R2

G9Q57C ML110 Gen9 Windows Server 2012 R2
G9Q57D ML110 Gen9 Windows Server 2016
G9Q57E ML110 Gen10 Windows Server 2016
G9Q57F ML110 Gen10 Windows Server 2019

Navigation differences between Start menu and screens on Windows

Servers
Instructions for Windows-based consoles sometimes mention the Windows Start menu. However, with
Windows_Server_2012, an update to the Start menu known as the Start screen was introduced. The Start screen covers
the entire screen and no longer features the right column. Windows Server 2016 reintroduced the Start menu in a revised
form. It uses a two-column design similar to the Windows 7 version, except that the right side is populated by tiles,
similarly to the Windows Server 2012 R2 Start screen. Applications can be pinned to the right half, and their respective
tiles can be resized and grouped into user-specified categories.
Windows Server 2019 has a Start menu similar to Windows Server 2016 with minor modifications. The right side of the
Start menu can have a maximum of three tiles in a row in Windows Server 2019 as compared to six tiles in Windows
Server 2016.

Ensure OSM and Internet Explorer compatibility for new users

All new users added to the console are assigned the default settings for Internet Explorer. If a user will use Internet
Explorer to access OSM, Internet Explorer must be configured to ensure compatibility with OSM Service Connection.

Requirements for NonStop System Console Security

Observe the following requirements for NonStop System Console Security:

Introduction to NonStop System Consoles, Tools, and Management Tasks 8

 • Install only approved software, including patches from Microsoft, on a NonStop System Console or on any PC on which
the HPE NonStop Open System Management (OSM) Service Connection will be used. For more information on OSM,
see HPE NonStop Open System Management .
• Hewlett Packard Enterprise recommends installing an antivirus (AV) software on all NonStop System Consoles.
Hewlett Packard Enterprise ships NonStop System Consoles without any antivirus software so that you can use your
preferred AV package or site-license AV package.
• You cannot upgrade the base Windows OS version (for example, from Microsoft Server 2008 to Microsoft Server
2016).
• Reimaging and OS upgrades are not supported on NonStop System Consoles. You may use only consoles supplied by
Hewlett Packard Enterprise as NonStop System Consoles.

Install or upgrade the system console software

Using the NonStop System Console Installer DVD image, you install OSM client software and supported third-party
software on existing NonStop System Consoles. You can install software all together using the NonStop System
Management Tools Master Installer or individually. For more information, see Determining what to install or update.

Windows Active Directory considerations

If you are required to integrate your system consoles with your Windows Active Directory infrastructure and Windows
Domains as part of a centralized Microsoft Windows server management strategy, you must be aware of possible issues.
Those issues include, but may not be limited to, the following:

• Microsoft Windows administration is highly Windows-oriented, with few built-in exceptions for other operating
systems or environments.
• There are several uses of the NonStop System Consoles on the NonStop dedicated service LAN that centralized
Windows administration can disrupt, potentially interfering with proper operation of the NonStop system.
• The NonStop System Consoles are true servers within the isolated NonStop dedicated service LAN, but not for
purposes that make sense to a typical Windows Domain administrator. For example, the NonStop system console
implements DHCP/BOOTP services, which are required for loading HSS into NonStop processors, only on the
dedicated service LAN. Centralized Windows Domain default administrative tools or profiles might consider this a
rogue service setup and either reconfigure it or shut it down entirely.
• Integrated Remote Support does not support integration with the Windows environment.

Insight Remote Support for NonStop systems and consoles

Insight Remote Support 7.x is the remote support solution for NonStop systems.
Insight Remote Support (IRS) requires at least 8 GB of memory.
Hewlett Packard Enterprise recommends using NonStop System Consoles with other Hewlett Packard Enterprise
platforms while running Insight Remote Support 7.x, unless you want your Insight Remote Support Hosting Devices to be
more centralized.
For more information on Insight Remote Support 7.x, see Insight Remote Support for NonStop.
For information about “dial-in” services, see Installing Remote Desktop.

Introduction to NonStop System Consoles, Tools, and Management Tasks 9

Determining what to install or update
To determine if a NonStop System Console (NSC) application requires an update, compare the version running on the NSC
to the version in the table.
To check versions, see Verify the software versions and Windows components on the NonStop System Console.
Before upgrading software other than the software on the NonStop System Console DVD, see Requirements for
NonStop System Console Security.

Applications on NSC DVD Update 39 Update? To install update, see:

HPE NonStop System Console Software Master Running NonStop System Management Tools
Installer, T0354 H06 ABM Master Installer

Adobe Acrobat Reader DC Installing Adobe Acrobat Reader DC

OSM Console Tools T0634 ACT • Running NonStop System Management

Tools Master Installer
• Installing OSM Console Tools (T0634 ACT)

Halted State Services firmware, including: • Running NonStop System Management

• T8004 (B01 BAF) for J-Series Tools Master Installer

• T0902 (L03 ABI) for L-Series • Installing Halted State Services firmware

Non-SUT firmware for system components: T0918 Copying non-SUT firmware for L21.11 and
L02 AAQ, which contains non-SUT firmware for the J06.23 from the DVD
L21.11 and J06.23 RVUs.

PuTTY version 0.76, part of Console CLIM Utilities, • Running NonStop System Management
T0697 H01 AAO Tools Master Installer
• Installing PuTTY (T0697 AAO)

OpenSSH version 8.4, part of Console CLIM Utilities, • Running NonStop System Management
T0697 H01 AAO Tools Master Installer
• Installing OpenSSH (T0697 AAO)
• Impact of changes to OpenSSH version
7.6p1 and later

comforte MR-Win6530 Terminal Emulator (T0819 • Running NonStop System Management

ABD) Tools Master Installer
• Installing and migrating to the comforte
MR-Win6530 Terminal Emulator (T0819
ABD)

Table Continued

Determining what to install or update 10

 Applications on NSC DVD Update 39 Update? To install update, see:

OSM Low-Level Link (T0633 ACD) • Running NonStop System Management

Tools Master Installer
• Installing OSM Low-Level Link (T0633
ACD)

NonStop Software Essentials 5.1.7 Windows client Installing NonStop Software Essentials
(AAQ) Windows Client

Verify the software versions and Windows components on the

NonStop System Console
Use the following procedures to determine the application and version information for the software and service packs on
your system console.

Verify comforte MR-Win6530 Terminal Emulator

Procedure

1. Click Start > All Programs > MR-Win6530 > MR-Win6530.

2. From the Help menu, click About MR-Win6530 to display the software version for MR-Win6530.
3. Map your MR-Win6530 software version to the SPR version per the following table.

Table 5: MR-Win6530 software versions and associated SPRs

MR-Win6530 software version SPR

9.8.0 G06 AAX

9.8.1 G06 AAY

9.8.2 G06 AAZ

9.8.4 G06 ABA

9.8.5 G06 ABB

9.8.7 G06 ABC

9.8.8 G06 ABD

4. If the current version of comforte MR-Win6530 Terminal Emulator version is not installed, install it as described in
Installing and migrating to the comforte MR-Win6530 Terminal Emulator (T0819 ABD).

Determining what to install or update 11

Verify Adobe Acrobat Reader DC
Procedure

1. Click Start > All Programs > Adobe Reader DC.

2. To display application information, from the Help menu, click About Adobe Acrobat Reader DC.

If you do not have Adobe Acrobat Reader DC installed on your system console, see Installing Adobe Acrobat Reader DC.

Verify OSM Console Tools

The OSM Console Tools product includes many tools designed to help configure, manage, or service your NonStop
servers. For a list and description of the individual tools, see Installing OSM Console Tools (T0634 ACT). The tools are
packaged such that the OSM Console Tools installer automatically launches the individual installers for each of them.
Therefore, it is not necessary to check the version of each of them to determine whether you must upgrade to the latest
OSM Console Tools product.

Verify OSM Inventory Tool

The OSM System Inventory Tool is installed as part of the OSM Console Tools (and shares the product number).

Procedure

1. To start the OSM System Inventory Too, click Start > All Programs > HP OSM.
2. To close the Get System Inventory dialog box, click Cancel.
3. To display application information, click About in the Inventory dialog box.

For installation instructions, see Running NonStop System Management Tools Master Installer.

Verify OSM Certificate Tool

The OSM Certificate Tool is installed as part of the OSM Console Tools (and shares the product number).

Procedure

1. To launch the OSM Certificate Tool, click Start > All Programs > HP OSM > OSM Certificate Tool.
2. To display application information, click About.
For information on how to use the OSM Certificate Tool, see the online help available within the tool.

For installation instructions, see Running NonStop System Management Tools Master Installer.

Verify CLIM Management Tool

Procedure

1. To launch the CLIM Management Tool, click Start > All Programs > HP OSM > CLIM Management Tool.
2. To check the version of the CLIM Management Tool, click the About button.

For installation instructions, see Running NonStop System Management Tools Master Installer.
For information on how to use the CLIM Management Tool, see the online help available within the tool.

Determining what to install or update 12

Verify NonStop Maintenance LAN DHCP DNS Configuration Wizard

Procedure

1. To launch the NonStop Maintenance LAN DHCP DNS Configuration Wizard, click Start > All Programs > HP OSM >
NonStop Maintenance LAN DHCP DNS Configuration Wizard.
2. To check the version of the NonStop Maintenance LAN DHCP DNS Configuration Wizard, click the About button.

For installation instructions, see Running NonStop System Management Tools Master Installer.

Verify OSM Quick Start Tool

Procedure

1. To launch the Quick Start Tool, click Start > All Programs > HP OSM > OSM Quick Start Tool.
2. To check the version of the OSM Quick Start Tool, click the About button.

For installation instructions, see Running NonStop System Management Tools Master Installer.

Tools for L-Series only

The OSM Console Tools are used exclusively for NonStop systems running L-Series software:

• System Startup Tool

• System Configuration Tool
• HSS and HCA Firmware Management Tool

The tools, already installed on NonStop System Consoles shipped with NonStop X systems, can be launched from the
Windows Start menu by clicking All Programs > HP OSM > L-Series Tool > Name of the tool.

Verify Apache OpenOffice

OpenOffice provides a method to view spreadsheets, documents, and presentations on the system console. For example,
files created by OSM in the .csv (or comma-delimited) format, such as hardware inventories created by the OSM System
Inventory Tool, and Access Control List reports or saved Multi-Resource Views created in the OSM Service Connection.

Procedure

1. To launch OpenOffice, click Start > All Programs > OpenOffice.

2. To check the version of OpenOffice, click Help > About OpenOffice.

For installation instructions, see Running NonStop System Management Tools Master Installer.

Verify OSM Low-Level Link

Procedure

1. Click Start > All Programs > HP OSM, and start OSM Low-Level Link.
2. To display application information, click Help > About HP OSM.

Determining what to install or update 13

 To install the current version of OSM Low-Level Link, see Running NonStop System Management Tools Master
Installer and Installing OSM Low-Level Link (T0633 ACD) for instructions.

Verify Halted State Services (HSS)

NOTE: For information about HSS in an HPE Virtualized NonStop system (supported on L17.02+ RVUs), see the
Virtualized NonStop Deployment and Configuration Guide.

HSS firmware for NonStop System Consoles applies as follows:

• T8004 is for all NonStop systems running J-Series software except NS2000 series
• T0902 is for all systems running L-Series software

If one or both apply, check C:\HSS\T8004 and/or C:\HSS\T0902, as appropriate, to see the currently available versions on
the NonStop System Console. If a newer version is available on the DVD, see Installing Halted State Services firmware
for download and upgrade instructions.

Verify PuTTY
PuTTY is an implementation of Telnet and SSH for Win32 and UNIX platforms. Use PuTTY to provide the secure file
transfer protocol (SFTP).
All systems that use CLIMs require PuTTY.

Procedure

1. Click Start > All Programs > PuTTY > PuTTY.

The PuTTY Configuration dialog box appears.
2. Click About at the bottom of the dialog box.

For instructions on installing or upgrading to the latest version, see Running NonStop System Management Tools
Master Installer or Installing PuTTY (T0697 AAO).

Verify OpenSSH (T0697)

Procedure

To determine the version of OpenSSH installed on the NonStop System Console, enter the ssh –V command at the
command prompt.

For instructions on installing or upgrading to the latest version, see Running NonStop System Management Tools
Master Installer or Installing OpenSSH (T0697 AAO).

Determining what to install or update 14

Installing and updating Windows components
Required services on the NonStop System Console
The NonStop System Console is shipped with the required ports open to provide the following services. If a firewall
package is installed on the NSC, ensure that the ports corresponding to the services are open. Consult with your network
security personnel and see the documentation of your firewall package on how to ensure that the ports are open.

NonStop System Protocol Requirements

Console port

20 FTP For compatibility with older CLIMs, may be required for FTP
CLIM update.

21 FTP For compatibility with older CLIMs, may be required for FTP
CLIM update.

22 SSH/SFTP Required for running secure shell access to the NonStop System
Console

531 DNS Required for using this console as a DNS server

671 DHCP/BOOTP Required for using this console as a DHCP server

691 WDS Required for HSS files on Windows Server system console

1232 NTP Required for using the NSC as an NTP Time Server

161 SNMP traps Required for using the NSC monitoring feature in OSM

162 SNMP Required only if running as HPE Systems Insight Manager CMS

280 HTTPS Required only if running as Systems Insight Manager CMS

3389 RDP Required for enabling Remote Desktop

50000 HTTPS Required only if running as Systems Insight Manager CMS

1 If the service exists on a CLIM, they do not need to be enabled on the NonStop System Console.
2 This port is required to be open only if the service is enabled on the NSC.

DHCP, DNS, and BOOTP server considerations

For all NonStop systems running L-Series or J-Series with CLIMs installed, there must be two sources of DHCP and DNS
services on the dedicated service LAN, located either on two NonStop System Consoles or two CLIMs. If there is more than
one system on the dedicated service LAN, then all systems on this dedicated service LAN will share DHCP and DNS
services.

Installing and updating Windows components 15

The NonStop system consoles must be running at least Windows Server 2008 for J-Series or L-Series requires Windows
Server 2012, Windows Server 2016, or Windows Server 2019. The DHCP and DNS servers are already installed on those
NonStop System Consoles. The DHCP and DNS servers are enabled/configured by default for NonStop System Consoles
shipped with AC-powered systems, but are not enabled/configured for NonStop System Consoles shipped with DC-
powered systems, where the default is having DHCP and DNS servers configured on two CLIMs instead.
For all NonStop systems running L-Series and J-Series software (with the exception of NS2000), BOOTP services are also
hosted on those two DHCP and DNS servers. The BOOTP servers on those NonStop System Consoles or CLIMs make
available the HSS firmware required for the systems to boot. DC-powered systems use CLIMs instead of the systems
consoles to host DHCP, DNS, and BOOTP services.
DHCP, DNS, and BOOTP services are configured by your service provider when creating the necessary dedicated service
LAN or when adding or changing the NonStop System Consoles or CLIMs that provide those services on the LAN. For
more information, see the NonStop Dedicated Service LAN Installation and Configuration Guide or NonStop Dedicated
Service LAN Installation and Configuration Guide for the NonStop X System. For information on installing the NonStop
Maintenance LAN DHCP DNS Configuration Wizard, see Installing OSM Console Tools (T0634 ACT). For information on
updating those HSS files required for BOOTP services, see Verify Halted State Services (HSS).

Installing and updating Windows components 16

Installing Remote Desktop
Microsoft Remote Desktop is included with the Windows operating systems, and is the recommended solution for remote
connection (dial-in) services for your NonStop System Consoles. When enabled, Remote Desktop allows you to access
your NonStop System Consoles from a lights-out operations configuration. Remote Desktop also enables your service
provider to dial in to your system console for remote diagnostics. Enable Remote Desktop only if your corporate security
policy allows it. Remote Desktop must be enabled to use the NonStop Maintenance LAN DHCP DNS Configuration Wizard.

Use Remote Desktop for Remote Connection Services

Configuring Remote Desktop Services
Procedure

1.
NOTE: These tasks can be performed on Windows Server 2012 R2, Windows Server 2016, and Windows Server 2019
using the Group Policy Editor.

Set System Properties to allow connections only to NLA (Network Level Authentication) computers.

2. Set Remote Desktop Timeouts and Change User Restrictions:

a. From a command prompt (Windows key + R), enter gpedit.msc, which is the Local Group Policy Editor.

b. Click Computer Configuration > Administrative Templates > Windows Components > Remote Desktop
Services > Remote Desktop Session Host > Connections.

3. Set Allow users to connect remotely by using Remote Desktop Services to Enabled.
4. Set Limit number of connections to Disabled.
5. Set Restrict Remote Desktop Services users to a single Remote Desktop Services session to Disabled.

a. Set Restrict Remote Desktop Services users to a single Remote Desktop Services session to Disabled.
b. Go up one level, and then double-click Session Time Limits.

Installing Remote Desktop 17

6. Enable Set time limit for disconnected sessions, set to 1 minute, and then click Apply > OK.
7. Enable Set time limit for active but idle Remote Desktop Services sessions, set to 15 minutes, and then click
Apply > OK.
8. Close the Local Group Policy Editor.

Installing Remote Desktop 18

Installing Adobe Acrobat Reader DC
Support for Adobe Acrobat 11.x and Adobe Reader 11.x ended on October 15, 2017. Adobe Acrobat Reader DC is now
the go-forward Adobe Reader for the NonStop System Console.
For information on managing updates on Adobe Acrobat Reader DC, see the Adobe website at: https://helpx.adobe.com/
acrobat/kb/automatic-updates---acrobat-reader.html
Hewlett Packard Enterprise recommends that you uninstall all existing versions of Adobe Acrobat Reader first before
installing Adobe Acrobat Reader DC.

Procedure

1. Open the NonStop System Console DVD.

2. Open the AdobeAcrobat folder to display its contents.
3. Open the Windows folder.
4. To start the installation, double‑click the AcroRdrDCxxxx_en_US.exe file, where "xxxx" is the current version number.
The Adobe Reader DC Installer appears and shows progress bars for the installation. A dialogue box appears and
prompts for the installation directory.
5. To proceed, click Install.
The setup completes.
6. To exit the Adobe Reader DC Setup, click Finish.

Installing Adobe Acrobat Reader DC 19

Copying non-SUT firmware for L21.11 and J06.23
from the DVD
The Update 39 DVD (T0918 L02 AAQ) contains non-SUT firmware for system components at the level shipped by HPE
manufacturing with L21.11 and J06.23.

Prerequisites
• Install non-SUT firmware in the system before replacing hardware. Having non-SUT firmware installed ensures that
the replacement components have the firmware versions required for NonStop.
• The master installer copies non SUT firmware files to the NonStop System Console (C:\Non-SUT Firmware) based on
the selection made in the Welcome dialog box. For the list of non-SUT firmware components, and instructions for
installing each one, see the applicable NonStop Firmware Matrices at: https://www.hpe.com/support/nonstop-
Firmware

Procedure

1. Two new options, J-Series Non-SUT Firmware and L-Series Non-SUT Firmware, are available in Update 39 DVD
(T0918 L02 AAQ). Select the appropriate option to automatically copy the Non-SUT Firmware folders to C:\Non-SUT
Firmware\ on the NonStop System Console.
2. If the C:\Non-SUT Firmware\ directory exists on the NonStop System Console, the master installer copies the L21.11
FW or J06.23 FW directory, as applicable, from the Non-SUT Firmware directory of the DVD to C:\Non-SUT
Firmware\.

Copying non-SUT firmware for L21.11 and J06.23 from the DVD 20
Running NonStop System Management Tools Master
Installer
Procedure

1. Open the NonStop System Console DVD and the MASTER folder to display its contents.

2. Double‑click setup.exe.
The License Agreement dialog box appears.
3. Read the agreement.
4. Select I accept, and then click Next.
The Welcome dialog box appears.

5. Click Next.
6. Select the applications you want to install, and clear applications that you do not want.
Uncheck J-Series HSS and J-Series Non-SUT Firmware if this NonStop System Console is not used to manage
applicable systems running J-Series.
software.
7. Click Next.

Before you install the OSM client-based components, see System console requirements for Dedicated Service LAN.

8. Continue with the installation:

Running NonStop System Management Tools Master Installer 21

 • If you selected comForte MR-Win6530, see Installing and migrating to the comforte MR-Win6530 Terminal
Emulator (T0819 ABD) for installation instructions.
• If you selected OSM Console Tools, see Installing OSM Console Tools (T0634 ACT) for installation instructions.
• If you selected OSM Low-Level Link, see Installing OSM Low-Level Link (T0633 ACD) for installation
instructions.
• If you selected J-Series HSS or L-Series HSS, see Installing Halted State Services firmware for installation
instructions.
• If you selected PuTTY, see Installing PuTTY (T0697 AAO) for installation instructions.
• If you selected OpenSSH, see Installing OpenSSH (T0697 AAO) for installation instructions.
• If you selected J-Series Non-SUT Firmware or L-Series Non-SUT Firmware, the Non-SUT Firmware directories
for the firmware (for example, L20.10 FW) will get copied to the C:\Non-SUT Firmware directory on the NonStop
System Console.

After you have installed the selected applications, the NonStop System Console Setup dialog box informs you that
installation is complete.
9. To exit, click Finish.
To use the new version of OSM client-based components, it is recommended that you restart your system console. If
you selected Restart during the OSM installation, the system console restarts after all selected installations have
completed.

Running NonStop System Management Tools Master Installer 22

HPE NonStop Open System Management
System console requirements for Dedicated Service LAN
The NonStop Dedicated Service LAN requires two NonStop System Consoles running Windows Server 2012 or later.
NonStop System Consoles must have a minimum of 8 GB of memory.

OSM on the NonStop System Console

The HPE NonStop Open System Management (OSM) client software is installed on new NonStop System Consoles. You
use the NonStop DVD installer image to install updates to OSM client software on existing consoles. OSM server
components are delivered on the SUT and installed on the HPE NonStop System.
OSM client software is also available through Scout at the NonStop eServices Portal: https://
h22204.www2.hpe.com/NEP/Logon/Index
For more information about OSM, see the OSM Service Connection User Guide or the online help within the application.

Mandatory prerequisites for OSM applications

Before using OSM applications, observe the following prerequisites:
• You must have OSM and any requisite SPRs installed on your server and OSM server processes configured and
running. For more information, see the OSM Configuration Guide.
• You must have Internet Explorer installed to use the OSM Service Connection and OSM Event Viewer applications.

Installing the OSM Service Connection desktop application

Beginning with T0682 H02 AEE and T0682 L02 BAJ, the OSM Service Connection client is a desktop application. The
installer is downloaded from the NonStop Server. Downloading the installer requires either the OpenSSH SFTP command-
line utility or the PuTTY PSFTP application.

Procedure

1. Open the Internet Explorer browser.

2. Enter the following address in the browser address bar:
https://<system address>:9990
Where <system address> is the IP address or DNS name of the NonStop system running one of the above OSM
versions.
The browser displays a page of detailed instructions for using SFTP to download the installer. Wait for the installer to
download to the NSC.
3. Locate and run the installer.

The OSM Service Connection application and the corresponding Java Runtime Environment are installed on the NSC.

Java Runtime Environment considerations

For L19.03 and later versions of the OSM Service Connection and for the Update 33 and later DVDs, the Java 11 Runtime
environment is installed automatically with no user action required.

HPE NonStop Open System Management 23

Installing OSM Console Tools (T0634 ACT)
For L-Series RVUs, the OSM Console tools install several additional tools. For descriptions of these tools, see the OSM
Service Connection User Guide (L15.02+) or the online help within the application.

Procedure

1. If you selected OSM Console Tools on the Master Installer, the OSM Console Tools setup dialog appears.

NOTE: If you want to install OSM Console Tools without running the Master Installer, open the OSM Console Tools
folder on the NSC DVD image and click OSMConsoleTools.exe.

2. Accept the OSM Console Tools license agreement.

3. Click Next.
The OSM Console Tools Readme File window opens and allows you to read the file.
4. Read the Readme information, and then click the Next button.
The HPE OSM Console Tools Setup displays a welcome message.
5. Click Next.
Setup begins copying files for all the OSM Console Tool programs to your hard drive.
After the files have been copied, the HPE OSM Console Tools Installation Complete dialog box appears.
During the installation, you will be prompted to install OpenOffice and given a host of windows for install options.
6. Choose the OpenOffice options that best fit your requirements.
OpenOffice is included as a convenience to view various files that can be produced using OSM tools.
7. Do one of the following:

• To install OpenOffice, click Next.

If you installed OpenOffice, you will be prompted upon completion to finish the installation.
• To skip OpenOffice installation, click Cancel.

8. If OpenOffice was installed on the NSC, the installation may attempt to run the installer for that version. This
installation may fail to complete. In this case, click Finish > OSM Console Tools – InstallShield Wizard window. This
closes the OpenOffice installation windows. At this point, the OSM Console tools are installed. To install the current
version of OpenOffice, do the following:

a. Uninstall OpenOffice and re-run the OSM Console Tools installation.

b. Locate a folder on the desktop named OpenOffice x.x.x (en-US) Installation Files.
Double click Setup.exe. Select Repair.

9. If you installed OpenOffice, click Finish.

Setup configures the files on your hard drive.
After configuration is complete, the Install Shield Completed dialog box appears.
10. To complete the installation of the OSM Console Tools, click the Finish button.

Installing OSM Console Tools (T0634 ACT) 24

Configuring the NonStop Maintenance LAN DHCP DNS Configuration
Wizard
If you are using the NonStop Maintenance LAN DHCP DNS Configuration Wizard for the first time on your dedicated
service LAN, or following system console or CLIM changes, you may have to perform one or more preliminary actions to
ensure that the wizard can accurately assess the state of those services on your LAN. You should install the NonStop
Maintenance LAN DHCP DNS Configuration Wizard version T0634 ABE (or later) and refer to the online help topic Guide
to Using the NonStop Maintenance LAN DHCP DNS Configuration Wizard to help you select the appropriate course of
action to match the needs of your current LAN environment.
For more information on using the NonStop Maintenance LAN DHCP DNS Configuration Wizard, see the online help
available from within the wizard.

Installing OSM Console Tools (T0634 ACT) 25

Installing Halted State Services firmware
Depending on the RVU, use one of the following procedures to install an HSS upgrade.

• HSS for systems running J-series software (T8004 B01 BAF)

• HSS and HCA for systems running L-series software (T0902 L03 ABI)

NOTE: The previous version of HSS can be uninstalled before installing a new HSS version or if you encounter errors while
installing HSS with the new update DVD.

HSS for systems running J-series software (T8004 B01 BAF)

The HSS firmware is for all NonStop systems running J-Series software with the exception of NS2000 series. If you are
managing only systems for which this console-based HSS firmware does not apply, clear the J-Series HSS check box in
the NonStop System Management Tools Master Installer list.
The HSS Version option under the Display menu in the OSM Low-Level Link shows the HSS version already on the
console to use for possible firmware updates. While applicable systems do not use the new HSS version until you perform
the HSS updates described in HSS update procedure for J-series, you must always update both primary and backup
NonStop System Consoles when installing new software products.
Perform the installation procedure on the primary and backup NonStop System Consoles.

Procedure

1. Uninstall the previous version of HSS before installing a new HSS version or if you encounter errors while installing
HSS with the new update DVD.
Uninstalling HSS does not remove the contents of any C:\HSS\T8004\VPROC-id subdirectory. All downloaded
versions of HSS are retained.

a. To uninstall the previous version of HSS:

I. Click Start > Control Panel > Programs > Uninstall a program.
The Programs and Features dialog box appears.
II. In the list of programs under “Uninstall or change program,” select HSS.
If you are uninstalling the AAI version of HSS, you might encounter two error messages, including a fatal
error message. These messages are not fatal or serious. Click OK for both messages and proceed with
uninstalling the AAI version of HSS.
III. Click Uninstall from the menu bar.
IV. To remove HSS from your computer, click Yes.
V. Close the Programs and Features dialog box.

If you selected HSS on the NonStop System Management Tools Master Installer list, the HSS InstallShield Wizard
displays a Welcome message.

Installing Halted State Services firmware 26

 If you want to install HSS without running the NonStop System Management Tools Master Installer, double-click
hss.exe in the hss folder on the NonStop System Console DVD. The HSS InstallShield Wizard opens.

2. In the Welcome to HSS Setup Wizard dialog box, click Next.

3. In the Ready to Install the Program dialog box, click Install.
A series of messages informs you that the files are being installed.
4. In the InstallShield Wizard Completed dialog box, click Finish.
The HSS files are installed on the NonStop System Console into:
C:\HSS\T8004\VPROC-id\

Where VPROC-id is the software product release id T8004 version.

HSS update procedure for J-series

After downloading a newer HSS version from the DVD, use the OSM Low-Level to update the HSS firmware currently
running on your applicable J-Series system. When you perform either the Update HSS or the Copy HSS Files action in the
Low-Level Link, the HSS firmware downloaded in steps 1 through 4 above is automatically copied and renamed as needed
for your configuration. OSM determines whether BOOTP services for your LAN are enabled on the system consoles or on
CLIMs and moves the resulting system serial number-specific HSS files to the appropriate NonStop System Consoles or
CLIMs. If you selected Update HSS, OSM prompts you to do a hard reset of all affected processors.
For more information see the OSM Low-Level Link online help.

CAUTION: Resetting the blades will take down the system in which the CPU blades are being reset. If your system
is currently running, Hewlett Packard Enterprise strongly advises that you shut down the system prior to resetting
the blades.

When hosting HSS files and the required services on your system consoles (as opposed to CLIMs), make sure that the
appropriate ports for DHCP, DNS, and TFTP or WDS services are open on the console. For more information, see Required
services on the NonStop System Console.
If you are not sure where those vital services are located on your LAN, see "Locating and Troubleshooting DHCP, TFTP,
and DNS Services on the NonStop Dedicated Service LAN," located in the NonStop Service Procedures collection of NTL.

HSS and HCA for systems running L-series software (T0902 L03 ABI)
For information about installing or upgrading HSS in an HPE Virtualized NonStop system (supported on L17.02+ RVUs),
see the following guides:

• For OpenStack on L17.02 and later RVUs, see the Virtualized NonStop Deployment and Configuration Guide for
OpenStack.
• For VMware on L18.02 and later RVUs, see the Virtualized NonStop Deployment and Configuration Guide for
VMware.

NOTE: This Halted State Services (HSS) and InfiniBand HCA firmware is for NonStop systems running L-Series software.
If you are not managing any such systems from the console, clear L-Series HSS in the NonStop System Management
Tools Master Installer list.

The HSS Version option under the Display menu in the OSM Low-Level Link shows the HSS version already on the
console to use for possible firmware updates. While applicable systems do not use the new HSS version until you perform

Installing Halted State Services firmware 27

 the HSS updates described in HSS update procedure for L-series, Hewlett Packard Enterprise recommends that you
always update both primary and backup NonStop System Consoles when installing new software products.
Perform this installation procedure on the primary and backup NonStop System Consoles.
Before installing a new HSS version, the previous version of HSS can be uninstalled. It can also be uninstalled if you
encounter errors while installing HSS with the new update DVD.

Procedure

1. To uninstall the previous version of HSS:

a. Click Start > Control Panel > Programs > Uninstall a program.
The Programs and Features dialog box appears.
b. In the list of programs under Uninstall or change program, select HSS HSS T0902 xxx, where xxx is the HSS
version, example HSS T0902 AAD.
c. Click Uninstall from the menu bar.
d. To remove HSS from your computer, click Yes.
e. Close the Programs and Features dialog box.

2. If you selected L-Series HSS on the NonStop System Management Tools Master Installer list, the HSS InstallShield
Wizard displays a Welcome message.

NOTE: If you want to install HSS without running the NonStop System Management Tools Master Installer, double-
click hssx.exe in the HSS_HCA_L folder on the NonStop System Console DVD. The HSS InstallShield
Wizard opens.

3. In the Welcome to HSS Setup Wizard dialog box, click Next.

4. In the Ready to Install the Program dialog box, click Install.
A series of messages informs you that the files are being installed.
5. In the InstallShield Wizard Completed dialog box, click Finish.
The HSS files are installed on the NonStop System Console into: C:\HSS\T0902\VPROC-id
Where VPROC-id is the software product release ID T0902 version

HSS update procedure for L-series

CAUTION: Before upgrading HSS firmware on the system, ensure that you are not creating an incompatibility
between system and HSS firmware. To check the valid system firmware and HSS combinations for your system
type, see the applicable NonStop Firmware Matrices located at: https://www.hpe.com/support/nonstop-
Firmware.

After downloading a newer HSS version from the DVD, use the HSS and HCA Firmware Management Tool to update the
HSS and/or HCA firmware as needed. For more information, see the online help within that tool.
When hosting HSS files and the required services on your system consoles (as opposed to CLIMs), make sure that the
appropriate ports for DHCP, DNS, and WDS services are open on the console. For more information, see Required
services on the NonStop System Console.
If you are not sure where those services are located on your LAN, see Locating and Troubleshooting DHCP, TFTP, and
DNS Services on the NonStop Dedicated Service LAN, located in NTL.

Installing Halted State Services firmware 28

Installing PuTTY (T0697 AAO)
NOTE: PuTTY is required for all systems that use CLIMs. The current PuTTY version (in Console CLIM Utilities T0697
H01 AAF and later) is 0.75.

For J06.03 and later RVUs, use PuTTY, an implementation of Telnet and SSH for Win32 and UNIX platforms, to provide
the secure file transfer protocol (SFTP).
To install PuTTY on your system console, follow the instructions in this chapter.
System requirements
At least 3.5 MB of free disk space is required for PuTTY.

NOTE: If an instance of PuTTY is already on the system, you must uninstall it before installing a new one.

Installing PuTTY
Prerequisites
Any existing instance of PuTTY on the system has been uninstalled.

Procedure

1. If you selected PuTTY on the NonStop System Management Tools Master Installer list, the PuTTY Setup Wizard
appears.

NOTE: If you want to install PuTTY without running the NonStop System Management Tools Master Installer, double-
click PUTTY.EXE in the PuTTY folder on the NonStop System Console DVD.
The Welcome to PuTTY Setup Wizard opens.

2. In the Welcome to the PuTTY Setup Wizard dialog box, click Next.
3. In the Select Destination Location dialog box, click Next to use the default values.
4. In the Select Start Menu Folder dialog box, click Next to use the default values.
5. In the Select Additional Tasks dialog box, click Next to use the default values.
6. In the Ready to Install dialog box, click Install.
7. In the Completing the PuTTY Setup Wizard dialog box, click Finish.
A Start-Menu item is created.

Launching PuTTY
Procedure
Depending on your Windows OS, launch the PuTTY tool from the Start menu.

Installing PuTTY (T0697 AAO) 29

NOTE: Depending on your Windows Server version, note that PuTTY screen displays may be different.

Installing PuTTY (T0697 AAO) 30

Installing OpenSSH (T0697 AAO)
The OpenSSH version available (T0697 AAO) is 8.4.
OpenSSH is required to provide an SFTP server for the Cluster I/O Module (CLIM) software update, so that copying and
transferring of files on the CLIM files from the system console is secure.
To install OpenSSH on your system console, follow the instructions in this chapter.
System requirements
At least 27.5 MB of free disk space is required for OpenSSH.

Installing OpenSSH
Procedure

1. If you selected OpenSSH on the NonStop System Management Tools Master Installer list, the OpenSSH Services Setup
Wizard appears.
2. In the Welcome to OpenSSH Services Setup Wizard dialog box, click Next.
3. In the Select Destination Location dialog box, click Next to select the default C:\Program Files
(x86)\OpenSSH directory.

4. In the OpenSSH Service Log On as User dialog box, enter Administrator for the User Name, the appropriate
Password and Domain of the user account, and click Next.

5. In the Ready to Install dialog box, click Install.

Installing OpenSSH (T0697 AAO) 31

 A message window appears informing you that installation is in progress.
6. In the Completing the OpenSSH Services Setup Wizard dialog box, click Finish.

A Start-Menu item is not created. To start or stop OpenSSH, use the following procedure.

Starting and stopping OpenSSH

Procedure
• To start OpenSSH, click Start > Run, and then enter the net start opensshd command.

• To stop OpenSSH, click Start > Run, and then enter the net stop opensshd command.

Accessing OpenSSH files

Procedure

To access the OpenSSH program files, go to the C:\Program Files (x86)\OpenSSH directory.

Installing OpenSSH (T0697 AAO) 32

Adding additional SSH/SFTP users to OpenSSH
Procedure
• For a local user, open Powershell as an Administrator and enter the following command:
mkpasswd.exe -l -u user-name | % {$_.replace("/bin/bash","/bin/switch")}
Where:
user-name is the NonStop System Console username to configure

• For a domain user, open Powershell as an Administrator and enter the following command:
mkpasswd -d domain-name -u user-name | % {$_.replace("/bin/bash","/bin/
switch")}
Where:
◦ domain-name is the name of the domain

◦ user-name is the NonStop System Console username to configure

For example, if the command is executed for the Administrator user, the output looks like:
Administrator:*:197108:197121:U-RAFALE-NSC1
\Administrator,S-1-5-21-1866737073-685
94326-2254725448-500:
/home/Administrator:/bin/switch

• Open the passwd file (C:\Program Files (x86)\OpenSSH\etc\passwd).

• Remove any existing entry for the user specified in the above command.
• Copy the output of the above command and save it in the passwd file.
• Restart OpenSSH service.

For more information, see the "Prepare for Down System CLIM Management" topic in the relevant OSM Service
Connection User Guide.

Installing OpenSSH (T0697 AAO) 33

Impact of changes to OpenSSH version 7.6p1 and later
This new version of OpenSSH has new restrictions on allowed SSH hostkey algorithms from the server. This change
interacts with changes in default hostkey creation for NonStop SSH on L17.02 and J06.21 and later.
The previously allowed ssh-dss hostkey algorithm is no longer allowed by OpenSSH version 7.6p1 and later.
Old versions of the NonStop SSH server configured 1024-bit ssh-dss by default. Old versions of OpenSSH that already
required explicit mention of ssh-dss did not support the + sign. If you knew if the server had a DSA hostkey, you had to
enter the -oHostKeyAlgorithms=ssh-dss command. If you did not know if the server had a DSA hot key, you
had to enter the -oHostKeyAlgorithms=ssh-rsa, ssh-dss command.
Newer versions of OpenSSH on the NonStop server configure 2048-bit RSA instead.
Certain SSH and SFTP connections that worked with the OpenSSH command-line client might no longer work with the
new OpenSSH client.
The issues can be overcome by configuration or command-line changes on the NSC OpenSSH client, and configuration
changes or both for some server SPRs for NonStop SSH.
Example and solution:
If you enter the sftp USER@HOST command, for example,
sftp [email protected],
You will get the following error:
Unable to negotiate with 12.123.45.67: no matching host key type found. Their
offer: ssh-dss.
The command will not work until you add the -oHostKeyAlgorithms=+ssh-dss option. For example, sftp -
oHostKeyAlgorithms=+ssh-dss [email protected].
The following configuration change on the NSC at 12.123.45.62 must be made for all SSH servers this NonStop console
might connect to (rather than for particular users on particular servers).
In file C:\Program Files (x86)\OpenSSH\etc\ssh_config:
HostkeyAlgorithms +ssh-dss
The HOSTKEY default change from DSA 1024 to RSA 2048 is in both these versions of NonStop SSH:
T0801L02^ACC for L17.02 and T0801H01^ACD for J06.21 (and later)

IMPORTANT: If you encounter the following error while using sftp or ssh from a command line, the arcfour
ciphers are deprecated and have to be removed from the ssh_config file.
/etc/ssh_config line 50: Bad SSH2 cipher spec 'aes128-ctr,aes256-
ctr,arcfour256,arcfour,aes128-cbc,aes256-cbc'.
Connection closed
Replace the following line:
Ciphers aes128-ctr,aes256-ctr,arcfour256,arcfour,aes128-cbc,aes256-cbc
with the following line:
Ciphers aes128-ctr,aes256-ctr,aes128-cbc,aes256-cbc

OpenSSH troubleshooting tips

If you are unable to connect to the NonStop System Console with SSH, the OpenSSH Service might not be running.

Installing OpenSSH (T0697 AAO) 34

Procedure

1. Click Control Panel > Administrative Tools > Services.

2. Locate the OpenSSH Server entry.
If the service not running, start it by doing the following:

a. Right-click the entry.

b. Click Start.
The service changes to the Start state.

In the Event viewer, Windows logs > Application shows the SSHD logs. The source is 'sshd'. If the event
description log says that the event ID from source cannot be found, maximize your message window, and then
scroll to the bottom to view the event details.

If you are unable to connect to the NonStop System Console with SSH after renaming the system console, execute the
steps mentioned in the section Adding additional SSH/SFTP users to OpenSSH for all the users SSH is currently
configured with.

Installing OpenSSH (T0697 AAO) 35

Installing and migrating to the comforte MR-Win6530
Terminal Emulator (T0819 ABD)
The MR-Win6530 is the terminal emulator launched by OSM Low-Level Link (LLL) versions T0633AAT and later for
startup TACL and event stream windows. Older LLL versions launch OutsideView.

Prerequisites
• Install MR-Win6530 before installing the OSM Low-Level Link T0633AAT (or later).
• Install OSM Low-Level Link T0633AAT (or later) before starting MR-Win6530.
• Start MR-Win6530 once before using OSM Low-Level Link T0633AAT (or later).

Install or update the MR-Win6530 Terminal Emulator (T0819 ABD)

Procedure

1. Open the comforte MR-Win6530 folder on the NonStop System Console DVD.
2. Double-click MR-Win6530_<Version>.exe.
Files are extracted, and a system requirement check is performed. The Welcome to the Setup Wizard window appears.

3. Accept any requests for installing redistributable packages.

4. Click the Next button.
The license agreement appears.
5. Review the license agreement.
6. Click the Yes button.
The Choose Destination Location window appears.
7. Click the Next button.

Installing and migrating to the comforte MR-Win6530 Terminal Emulator (T0819 ABD) 36
 The Choose Program Folder window appears.
8. Click the Next button.
The Setup Status window appears. Files are transferred. The Install Shield Wizard Complete window appears with the
option to review the Readme file.
9. Click the Finish button.

• Install OSM Low-Level Link T0633AAT (or later) before starting MR-Win6530. Once the Low-Level Link is installed,
launch MR-Win6530 fromStart > All Programs > MR-Win6530 > MR-Win6530. After a successful launch, exit the
MR-Win6530 application. Perform this step once before using the OSM Low-Level Link.
• If MR-Win6530 is already installed on your system, a Maintenance program window appears. It then gives you the
option to modify, repair, or remove the current installation.

Use the MR-Win6530 Terminal Emulator

In addition to launching MR-Win6530 from the Windows Start menu for terminal emulator uses, MR-Win6530 sessions
can be launched from the following applications for startup TACL and event stream windows:

• OSM Low-Level Link version T0633AAT and later, replacing OutsideView that was used in earlier versions.
• OSM System Startup Tool (for L-Series only).

For more information on using MR-Win6530, see the online help available from within the application or the Win6530
User Guide, which is installed with the application and is typically found in the Program Files (x86) folder.
To take advantage of Secure Shell (SSH) support for OSM Service Connection-related sessions, see the SSH Reference
Manual or the T0801 softdoc.

NOTE: On the CLCI interface (startup tacl), EDIT XVS does not work with MR-Win6530. You must use TEDIT instead.

Adding SSH Profiles for MR-Win6530

This section provides guidelines for adding MR-Win6530 profiles for encrypted SSH (Secure Shell) sessions to the
NonStop dedicated service LAN (also called Maintenance LAN) IP addresses, if those SSH profiles are not already present
on the NonStop System Console.
Use SSH as part of the saved profile name, for clarity. The MR-Win6530 sessions launched from OSM Low-Level Link File
menu option “Start Terminal Emulator” are not encrypted. However, soon after system load you can connect with the
Maintenance LAN SSH profiles you have created. To do so, select Open Profile from the File menu in the MR-Win6530
Startup TACL window launched by the OSM Low-Level Link Start System action, locate your named SSH profile, and open
a new SSH tabbed session.
At any later time, you may then launch MR-Win6530 directly on the NonStop System Console to start encrypted SSH
sessions for TACL-based system operations. MR-Win6530 sessions started from the default Startup TACL CLCI profile,
from SC-P or SC-B telnet profiles, or from Start Terminal Emulator in the OSM Low-Level Link are not encrypted by
default.
After a secure connection is established, encrypted MR-Win6530 sessions show a lock icon on the status bar at the
bottom of the window. Unencrypted sessions have a red X on top of the lock icon.
To add SSH profiles:

Installing and migrating to the comforte MR-Win6530 Terminal Emulator (T0819 ABD) 37
Procedure

1. From the File menu in MR-Win6530, select New Profile to bring up a new terminal session to be configured.
2. From the Options menu, select Communication to bring up an Options dialog.
3. For Interface, select "SSH (Secure Shell)" in the pull-down menu, then click Configure to bring up an "SSH (Secure
Shell) Parameters" dialog.
4. For the Host field, enter the appropriate IP address such as 192.168.36.10. Leave other items with the default values.
Click OK at the bottom of the dialog, to return to the Options dialog.
5. In the left-hand pane, select Profile, then enter appropriate text in the Title item, such as MyNSKServer_SSH_SC-P for
IP address 19.168.36.10. Click Apply, then click OK.
6. With the newly created session tab still selected in MR-Win6530, select Save Profile As from the File menu to save
the new profile as a disk file for future use. You may click Connect to start the connection to the NSK server. The OSM
Low-Level Link screen displays the current setup information.
7. Click Next.

Additional information: SSH2 server software for the dedicated service LAN starts automatically during system load,
configured in SCF as $ZZKRN.#SSH-ZTCP0 and $ZZKRN.#SSH-ZTCP1. By default, the dedicated service LAN IP
addresses are 192.168.36.10 and 192.168.36.11. If more than one NonStop server is present on the dedicated service
LAN, these IP addresses may have been modified for some of the NonStop servers.
For more information on SSH (Secure Shell), see the SSH Reference Manual or the T0801 softdoc.

Installing and migrating to the comforte MR-Win6530 Terminal Emulator (T0819 ABD) 38
Installing OSM Low-Level Link (T0633 ACD)
The OSM Low-Level Link online help cannot be opened on consoles running Windows Server 2012, Windows Server
2016, or Windows Server 2019. As a workaround, with version ABW (and later) you can access a PDF of the online help
from the Windows Start menu by selecting: All Programs > HP OSM > OSM Low-Level Link Application Help.

NOTE: The OSM Low-Level Link is not supported for NonStop systems running L-Series software.

Installation considerations:

• For T0633AAT and later, the OSM Low-Level Link is made to work with MR-Win6530 instead of OutsideView.

◦ Before installing the Low-Level Link, you must install MR-Win6530 (the Low-Level Link installer looks for the
presence of MR-Win6530 and returns an error if not found).
◦ Before starting MR-Win6530, you must install OSM Low-Level Link T0633AAT (or later).
◦ Before using the OSM Low-Level Link, you must launch MR-Win6530 from the Start menu at least once.

• If you revert to the previous T0633ABM version of OSM Low-Level Link, you must restart the system console to
complete this change.

To install OSM Low-Level Link on your system console, follow the instructions in this chapter.

Procedure

1. After the NonStop System Console License agreement and the Readme file window open, click I accept the terms of
the license agreement.
If you selected OSM Low-Level Link on the NonStop System Management Tools Master Installer list, the OSM Low-
Level Link Readme File dialog box appears.

NOTE: If you want to install OSM Low-Level Link without running the NonStop System Management Tools Master
Installer, double-click OSMLowLevelLink.exe in the OSM Low-Level Link folder in the NonStop System
Console DVD.
If the OSM Low-Level Link is running, quit the application before beginning the installation.

2. To continue, click Next.

You are asked whether the system console is connected to the dedicated LAN or non-dedicated (public) LAN:

Installing OSM Low-Level Link (T0633 ACD) 39

3. Select a LAN option:

• Click No if the system console is connected to a non-dedicated (public) LAN.

Setup informs you that the OSM Low-Level Link is not installed at this time.

NOTE: You cannot use the OSM Low-Level Link on a non-dedicated (public) LAN.
Go to Step 5.

• Click Yes if the system console is connected to the dedicated LAN.

NOTE: If you did not close the OSM Low-Level Link before beginning the installation, a message appears asking if
you want to close it now. To close the existing OSM Low-Level Link and continue installing the latest version of
OSM Low-Level Link, click Yes.

4. In the welcome dialog, click Next.

5. To accept the target file location directory (C:\Program Files (x86)\HP\OSM), click Next.
The installer begins copying files to your hard drive. After the files have been copied, the OSM Low-Level Link
Application Installation Complete dialog box appears.
6. Click Finish.
If you want to continue with installation of other applications on the NonStop System Management Tools Master
Installer list, restart the system console after all applications have installed. Otherwise, restart the system console now.

After you have completed installation of the selected OSM client-based components, the setup program adds OSM
client-based components to the Windows Start > All Programs menu. You can access the OSM client-based
components from the Start> All Programs > HP OSM submenu.

NOTE: The Start menu shortcuts for the OSM Low-Level Link are valid only if you selected the dedicated LAN option
during OSM installation.

Installing OSM Low-Level Link (T0633 ACD) 40

Installing NonStop Software Essentials Windows Client
Starting with the NonStop Software Essentials 5.1.1 client (T0895 AAN), NonStop Software Essentials is no longer an
HPE SIM plug-in and does not require HPE SIM to be installed. NonStop Software Essentials 5.1.1 and previous HPE SIM
plug-in versions of NonStop Software Essentials can coexist on the same console.

Prerequisites
You have a 64-bit Windows-based console. NonStop Software Essentials 5.1.1 and later are supported on 64-bit
Windows-based consoles only, which includes NonStop System Consoles running Windows Server 2012, Windows Server
2016, and Windows Server 2019.

Procedure

1. Navigate to NonStop_Essentials\Windows.
2. Select and double-click Setup.exe.
3. Perform the instructions in the install wizard, accepting all default options.

For more information on installing, configuring, and getting started with NonStop Software Essentials, see the NonStop
Software Essentials Installation and Quick Start Guide.

Installing NonStop Software Essentials Windows Client 41

Websites
NonStop websites
NonStop Technical Library
https://www.hpe.com/info/nonstop-docs
HPE NonStop eServices Portal
https://h22204.www2.hpe.com/NEP

General websites
Hewlett Packard Enterprise Information Library
https://www.hpe.com/info/EIL
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
https://www.hpe.com/storage/spock

Websites 42
Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
https://www.hpe.com/info/assistance
• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpesc

Information to collect
• Technical support registration number (if applicable)
• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components

Accessing updates
• Some software products provide a mechanism for accessing software updates through the product interface. Review
your product documentation to identify the recommended software update method.
• To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenter
• To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updates
• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett
Packard Enterprise Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials

Support and other resources 43

 IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.

Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It
provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard
Enterprise, which initiates a fast and accurate resolution based on the service level of your product. Hewlett Packard
Enterprise strongly recommends that you register your device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnected
HPE Pointnext Tech Care
https://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecare

Warranty information
To view the warranty information for your product, see the links provided below:
HPE ProLiant and IA-32 Servers and Options
https://www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise and Cloudline Servers
https://www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
https://www.hpe.com/support/Storage-Warranties
HPE Networking Products
https://www.hpe.com/support/Networking-Warranties

Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage,
Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:
https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in
our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at:
https://www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and
REACH, see:
https://www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy
efficiency, see:

Support and other resources 44

 https://www.hpe.com/info/environment

Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the
documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett
Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc) to send any errors, suggestions, or
comments. All document information is captured by the process.

Support and other resources 45

Configuring the Operations LAN port for operations
LAN connectivity
The Maintenance LAN port used for connecting to the dedicated service LAN, NonStop System Consoles come with an
Operations LAN port. This Operations LAN port can be used to connect to a secure operations LAN for remote support
services, as needed. Such services include:
• Remote notification (dial-out) services, using supported versions of Insight Remote Support 7.x.
For more information, see the Insight Remote Support for NonStop in the HPE Integrity NonStop Service Information
collection of NTL at: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04623664.
• Remote connection (dial-in) services, using Remote Desktop.
For more information, see Installing Remote Desktop.

When you assign an IP address to the Operations LAN port on an NSC that is being used as a DHCP server for the
dedicated service LAN, the address is automatically added to the list of available DHCP bindings. For Windows Server
2012, Windows Server 2016, or Windows Server 2019, it can be added. To ensure that the DHCP server on a NonStop
System Console operates only for the dedicated service LAN, you must remove the DHCP server binding for the IP
address from the DHCP configuration on that NonStop System Console. To remove the DHCP server binding for the
Operations LAN port on an NSC, see Removing DHCP server binding for the Operations LAN port on NonStop System
Consoles.

Removing DHCP server binding for the Operations LAN port on

NonStop System Consoles
Prerequisites
• Remove all public LAN bindings before connecting to any public LAN unless no DHCP clients exist on the public
network.
• You must be a member of the Administrators group or have the appropriate permissions.
• You will not see this connection for the Operations LAN port if you have not configured the connection with an IP
address when you added the NonStop System Console to your dedicated service LAN. However, after you configure
the Operations LAN port for remote support services – either for remote notification (dial-out) using Insight Remote
Support Advanced or remote connection (dial-in) using Remote Desktop – you must remove the DHCP server binding
for the Operations LAN port.

Procedure

1. From the Start menu, click Administrative Tools > DHCP.

2. In the left column, expand the name of the DHCP server you are altering.

Configuring the Operations LAN port for operations LAN connectivity 46

3. Under the server name, expand, right-click IPv4, and then click Properties.

4. In the IPv4 Properties dialog, click the Advanced tab, and then click Bindings.

Configuring the Operations LAN port for operations LAN connectivity 47

5. If there is a check mark in the box next to the IP address for the Operations LAN port (also identified as the
Operations LAN connection in the following example), clear the box, and then click OK to remove the DHCP server
binding for the IP address.

6. To verify the DNS server binding, click Start > Administrative Tools > DNS.
7. Right-click the DNS server name, and then click Properties.
8. In the Properties dialog, click the Interfaces tab, and then make sure the IP address for the Maintenance LAN (or
dedicated service LAN) is the only one selected.

Configuring the Operations LAN port for operations LAN connectivity 48

9. To select the FTP binding, click Start > Administrative Tools > Internet Information Services (IIS).
10. Select NSC FTP Site, and then in the right column under Edit Site, click Bindings.

11. Confirm that only the IP address for the Maintenance LAN (or dedicated service LAN) is displayed.
12. Select, and then remove the entry for the Operations LAN if listed in the Site Bindings dialog.

Configuring the Operations LAN port for operations LAN connectivity 49

Configuring the Operations LAN port for operations LAN connectivity 50