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Important Safety Recall: Occupant Restraint Control Module

FCA US LLC is issuing an important safety recall for certain 2002-2004 Jeep and Dodge vehicles due to a potential issue with the Occupant Restraint Control module. The module may experience an inadvertent deployment of the front airbags and/or seatbelt pretensioners while driving, which could distract the driver and potentially cause a crash. Dealers will replace the ORC module free of charge once replacement parts are available. Owners are asked to contact their dealer once notified that parts are in to have the recall work completed.

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91 views

Important Safety Recall: Occupant Restraint Control Module

FCA US LLC is issuing an important safety recall for certain 2002-2004 Jeep and Dodge vehicles due to a potential issue with the Occupant Restraint Control module. The module may experience an inadvertent deployment of the front airbags and/or seatbelt pretensioners while driving, which could distract the driver and potentially cause a crash. Dealers will replace the ORC module free of charge once replacement parts are available. Owners are asked to contact their dealer once notified that parts are in to have the recall work completed.

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OCCUPANT RESTRAINT

CONTROL MODULE
_____________________________________________________________________________________

IMPORTANT SAFETY RECALL R06 / NHTSA 15V-046


This notice applies to your vehicle (VIN:xxxxxxxxxxxxxxxxx).
This interim notification letter is sent to you in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act.
Dear: (Name)
FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain 2002 and 2003
model year Jeep Liberty models; 2002 through 2004 model year Jeep Grand Cherokee models; and 2003 and
2004 model year Dodge Viper models.

The problem is... The airbag system Occupant Restraint Control (ORC) module on your vehicle may
experience a front airbag and/or seatbelt pretensioner inadvertent deployment. An
inadvertent deployment while driving could distract the driver and cause a crash
without warning.
NOTE: All involved vehicles must have the Occupant Restraint Control (ORC) module
replaced. If you still have safety recall M35 (12V-527) or N13 (13V-040) in "OPEN"
status, please schedule your service appointment with a Chrysler dealer to perform the
repair. If you already had M35 (12V-527) or N13 (13V-040) completed, recall R06
must still be completed once parts become available.
What your dealer FCA intends to repair your vehicle free of charge (parts and labor). However, the
will do... parts required to provide a permanent remedy for this condition are currently not
available. FCA is making every effort to obtain these parts as quickly as possible. FCA
will contact you again by mail, with a follow-up recall notice, when the remedy parts
are available.
What you must do Once you receive your follow-up notice in the mail, simply contact your Chrysler, Jeep or
to ensure your Dodge dealer right away to schedule a service appointment.
safety...
If you need help... If you have questions or concerns which your dealer is unable to resolve, please contact the
FCA Recall Assistance Center at 1-800-853-1403.

Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed on the
card apply to you or your vehicle. If you have further questions go to recalls.mopar.com.
If you have already experienced this specific condition and have paid to have it repaired, please send your original
receipts and/or other adequate proof of payment to the following address for reimbursement: FCA Customer
Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and
verify the required documents, reimbursement will be sent to you within 60 days.

If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a
written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave.,
S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236
(TTY 1-800-424-9153), or go to http://www.safercar.gov.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention
to this important matter.
Customer Services / Field Operations
FCA US LLC

Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

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