ICT 9

2nd Quarter
SY 2022-2023

Name: ________________________ Date: _________________

I. Direction: Read and answer the questions carefully. Write the

letter of the BEST answer on your answer sheet.

1. An authorization of maintenance, repair or operations work to be

completed is known as
A. Ergonomics C. Standard Operating Procedures
B. Quality Standards D. Work Order
2. A written step-by-step instructions that describe how to perform
a routine activity is called
A. Ergonomics C. Standard Operating Procedures
B. Quality Standards D. Work Order
3. It provides requirements, specifications, guidelines, or
characteristics that can be used consistently to ensure that
materials, products, processes, and services are fit for the
purpose.
A. Ergonomics C. Standard Operating Procedures
B. Quality Standards D. Work Order
4. It is a set of activities for ensuring quality in the processes
by which products are developed.
A. Quality Assurance C. Quality Standards
B. Quality Control D. Total Quality Management
5. It is the activities focus on identifying defects in the actual
products produced.
A. Quality Assurance C. Quality Standards
B. Quality Control D. Total Quality Management
6. It is a handbook containing instructions and specifications for
the maintenance and repair of a material, things or equipment.
A. Ergonomics Manual C. Operations Manual
B. Manufacturer’s Manual D. Service Manual
7. It is the documentation by which an organization provides
guidance for members and employees to perform their functions
correctly and reasonably efficiently.
A. Ergonomics Manual C. Operations Manual
B. Manufacturer’s Manual D. Service Manual
8. It is known as the conformity that is granted to a product that
meets a minimum set of regulatory, technical and safety
requirements.
A. Certification C. Guarantee
B. Documentation D. Records
9. What does ISO acronym stands for?
A. International Safety Occupation
B. International Security Online
C. International Similarity Order
D. International Standardization Organization
10. Which of the following refer to the series of standards,
developed and published by ISO that define, establish, and maintain
an effective quality assurance system for manufacturing and service
industry?
A. ISO 9000 B. ISO 14000 C. ISO 19011 D. ISO 26000
11. What will you do first when you see damage/errors in the
components of the computer you purchase upon bring it home?
A. Ask for the replacement of the damage components and check
the quality of it
B. Isolate the components from the other components in the
package
C. Repair the damage components of the computer you purchase
D. Report the damage components immediately to person concern
and check the quality performance of all other components
12. To ensure the functionality and performance of the product you
purchased, you must check the ___________ of it.
A. Brand C. Quality Standard
B. Lifespan D.Standard Design
13. Which of the following forms are you going to use when
unexpected situation in the laboratory happened during performance
activity?
A. Financial Report C. Inventory Form
B. Incident Report D. Requisition Slip Form
14. It is a form used when requesting for materials, tools and
equipment needed for the task to be performed?
A. Financial Report C. Inventory Form
B. Incident Report D. Requisition Slip Form
15. It is a form used to check the functionality of tools, materials
and equipment before and after the activity?
A. Financial Report C. Inventory Form
B. Incident Report D. Requisition Slip Form
16. It is one of the most essential continuous improvement tools
that can actually see potential improvements.
A. Illustrating C. Process Mapping
B. Planning D. Road Mapping
17. It is the most straightforward map used to easily visualize the
process improvement.
A. Block diagram C. Pictorial diagram
B. Flowchart diagram D. Schematic diagram
18. In using “DRIVE” as a tool for evaluating process and
improvement, which of the following is used to analyze the current
situation and the problems that occur?
A. Define B. Identify C. Review D. Verify
19. It is a continuous improvement tool developed by W. Edward
Demming.
A. DRIVE B. DMAIC C. IL Cycle D. PDSA Cycle
20. It is one of the most critical parts of process improvement.
A. Auditing B. Identifying C. Reviewing D.
Verifying

II. Directions. Identify the following devices below. Write I if

it is Input Device, O if it is Output Device, P if it is
Processing Device, or S if it is Storage Device.
1. Mouse
2. Speaker
3. Projector
4. Keyboard
5. Microphone
6. CPU
7. Flashdrive
8. Hard drive
 9. CD
10. Printer

III. Categorize the folllowing softwares below. Write S if it’s a

System Software, A if it’s an Application Software, or P if
it’s a Processing Software.
1. Operating system
2. MS Word
3. Vidual Studio
4. MS Excel
5. Adobe Photoshop
6. Device driver
7. Windows 10
8. Warcraft
9. Xcode
10. Google Chrome

IV. True or False. Write True if the stament is correct.

Otherwise, write False.
1. Data pertains to raw and unprocessed facts.
2. Data processing is a process of manipulating information
to make it more useful forms.
3. The 3 basic cycle of data processing comprise input,
processing, and output.
4. Recording is the reproduction of data into many forms.
5. Calculation pertains to arithmetic calculation of data.
6. Verifying is checking of data for errors or discrepancy.
7. Storing is the saving of data into files.
8. Retrieving pertains to recovering of stored data when
needed.
9. Duplicating is putting together of two or more sets of
data with the same key to be one set of data.
10. Output includes gathering and preparing data to be
entered into a computer for processing.